DoubleTree by Hilton Hotel Bloomington

The room was clean but all the towels I had for a 4 day stay was all dingy I ended up going to nearby Walmart getting some towels … the cleaning staff was rude even denied taking my trash saying it was my last day I need to leave when I explained to her that I paid for an extra day she then took my trash … bed was good even though they don’t use fitted sheets so I was constantly adjusting the bed covers

Clean and close to the interstate. Bed was a little hard, but otherwise was a wonderful stay.

Nice hotel. Clean and had everything we needed.

Breakfast at $15 a guest is more than the average diner. The room we initially got placed in smelled horrible. They moved our room and it still had a urine odor but we bought air freshener and dealt with it to avoid moving rooms again. The lobby had a bucket in the middle of the walkway. There was not fresh coffee or water in the lobby like most hotels. Pool hot tub did not work . There were no towels In the pool at 730am this morning. Not a hotel I’d choose to stay at again

This hotel is updated and clean. Staff was great. The beds were pretty soft but I think this is due to wear which was disappointing. The bathroom in the double queen rooms are way too small. You can’t close the bathroom door if standing in front of the toilet.

Very good

Very comfortable bed.

Must request for room to be cleaned I was there 5 days. I think that is unacceptable. Had to ask for towels. Towels and bedding didn’t look clean.

The hotel is very clean, bed & pillows were very comfortable, breakfast had a great variety of selections and staff were pleasant.

Exceptional

Enjoyed our stay! Everything was perfect!

Exceptional

Beautiful hotel and the staff was very helpful, friendly and professional. The room was nice. The bathroom is super small. So small the door almost hits the toilet and in order to get around into the shower, you have to shut the door fully. Also, the room was stuffy and though I set the air to 67 (not cool enough for me) it shut off and the room held at what it said to be 68. It felt warmer than that because there was no air movement and I couldn’t get the fan to turn on.

This was a last minute booking after leaving a not so desirable hotel, and everything was perfect. The room was spotless, the service was exceptional and room service breakfast both days was very good.

The Presidential Suites floor is very quiet and private. 2nd stay in this suite. Room is comfortable and spacious.

Exceptional

Very good

Checkin was super easy, cookies great of course! Luggage trolleys handy. Hallways and room were clean. The bath mat and towels could do with replacing. Like the fridge in the room - sooo handy. Extra pillows given on request. Plenty of soap. I wish hotel hairdryers had a nozzle on the - they should have the fixed on if they are getting lost. The breakfast was a good spread.

Exceptional

Night/early morning staff could be a little kinder

shower could have been cleaner. Tea options were Lipton only and water was not hot to brew it either. Very Friendly staff and overall a good stay

Enjoyed our visit, but wished they allowed us to stay more than one night this particular weekend. The pool was cooler than expected but I camped out in the hot tub which wouldn't bubble. Minor inconvenience of course.

Clean. Quiet. Smells fresh. Panera is a bonus, just next to the hotel.

Great staff. Very clean. A nice casual restaurant attached to hotel with later hours and a generally good menu and bar prices. The hotel also had a small but comfy lobby bar and had great Hilton Honors perks for HH members. Conveniently located and near retail and food places.

Breakfast is great!

Classy

An upscale experience The breakfast was substandard, food was not hot.

The breakfast was substandard, food was not hot.

I stay here regularly. No water or microwave in room which is not common so inconvenient after already in room. Temperature management fan so loud. No drink voucher or offer of cookie(don't usually get but still a signature offering at hotel) Disappointing stay

Exceptional

Superb

Very good

Dirty bath towel on the floor when we arrived. No cookies. Front desk too busy to check us in.

Close to my relative who I was visiting Need more parking

Close to my relative who I was visiting Need more parking

Exceptional

Clean, comfy, well located with an attached bar/restaurant. N/a

Clean, comfy, well located with an attached bar/restaurant. N/a

the room was clean and the bed was very comfortable. We were in town visiting family so didn't spend time in the restaurant or bar area. Got some delicious cookies as check in. Staff seemed very friendly. We will be staying here again in the future.

Room was average but more than a bit outdated and worn. Staff was excellent, attentive and friendly.

Called to make sure the pool was working and was told yes, booked online, arrived 10 minutes later and was told the pool had been closed for days. Couldn't cancel unless I called the app so it was too much work for the little time we had. The sheets had a stain that looked like blood and a towel in the bathroom had a weird stain, as well.

Warmed cookies at check in and check out were yummy! Called to make sure the pool was working and was told yes, booked online, arrived 10 minutes later and was told the pool had been closed for days. Couldn't cancel unless I called the app so it was too much work for the little time we had. The sheets had a stain that looked like blood and a towel in the bathroom had a weird stain, as well.

We will always stay there when we go to Indy! Clean, comfy beds and the atmosphere is great.

The staff wouldn't get us any linen ours were dirty the pool was gross and the staff were not very pleasant

The staff wouldn't get us any linen ours were dirty the pool was gross and the staff were not very pleasant

All was good

The house keeping staff did not clean my room for on of the nights of my stay

The room was clean and comfortable. Rusty was great he helped me with trying to figure out Uber.

Clean rooms, quiet area

The jets were not working in the hot tub area the pool and room were very nice

Amenities were great and very friendly and helpful staff. Would book again.

Hair of unknown source was found in the bathroom sink, on the bathtub floor and walls. Amenities were limited and the front desk staff was unfriendly.

The hotel is really nice there Beas just a misunderstanding with my breakfast being included. I did see a charge however someone in billing made the correction as soon as I called she was very nice and helpful. It’s a beautiful hotel.

Everything was nice and clean, front desk staff was very friendly and helpful, my kids really liked the pool area. The attached restaurant was ok, but we would probably look for another dinner option if we came back. Would stay again!

Clean room.

Friendly staff. Super clean hotel. Kids loved the pool and hot tub. Some jets weren’t the strongest in the hot tub but we didn’t mind. Love that the pool was warm and open 6am to 10pm! Would definitely stay again!

Bathroom is a little small.

Everything was fantastic

I would give five stars except parking spots are hard to find if you come in late.

Spacious suites! Excellent bartender (didn't get her name). Great atmosphere friendly staff!

Very nice staff. Cleanliness was a 10 Bonus, Panera bread was next door for a great breakfast. I would definitely recommend this hotel.

GREAT

Room was clean yes

Clean room, nice pool, and hot tub

Good

Great location and just an overall exceptional hotel. We always enjoy our stay.

Great staff, great room. It was perfect reset I needed.

Staff was great and room was clean

Awesome, would have like new sheets a little faster tho. I even had to ask the front desk and it still took half a day.

Yes great stay will stay again

Clean room

Nice hotel

Clean comfortable room, great hot breakfast! I would stay here again.

Double tree never disappointing.every single staff at doubletree in bloomington i came in contact was on top of there game. Beds super comfortable.great food in restaurant and very reasonably priced.top shelf stock bourbons in the bar.

Clean and quiet.

Clean room

Room was spacious and clean

We had a great time staying here. The rooms were clean and the staff super friendly!

Hot Tub jets were broken for the 2nd year

Problems included a hallway that stunk like weed and the smell drifted into the room. And for a Suite of this size, with a microwave, and a dishwasher….there was no paper towels…silverware or plates at all!! Why have a dishwasher if there’s nothing to put in it? Have stayed at less fancier hotels and they ALWAYS have utensils in their suites. Needs to be looked into.

Yes

I had a very nice time at this hotel. It was very clean. The staff was nice

Hotel was clean and safe staff was very helpful

Everything was great

Everything was great it was a little chilly in the room but the batteries weren’t in right. Overall this was a phenomenal stay

Great staff and clean hotel. Great stay

Do not stay here. The rooms are not clean. The hotel staff moved me to another room and claimed that they checked it. It had bowel movement and hair on toilet..DO NOT STAY HERE. The staff wanted to argue make it seem as if it was a lie.

Staff great. Room quality varies

Staff was great

The Front desk lady never mentioned the breakfast at all. When i went back down to inquire a second employee gave me the wrong time for breakfast

Staff was courteous, room was very clean, bed was comfortable, however the room had no heat, lights that didn't work and the toilet paper roll holder kept falling off.

The staff was amazing! I was in town visiting my mom at the hospital and had to keep extending my stay and the staff was so accommodating and let me keep my original room. The lobby bar was a great spot to stop in after a long day at the hospital. Great and friendly bartenders as well. My room was very clean and comfy as well. I would definitely stay again.

The hotel was beautiful and we loved their connecting restaurant. The staff was very polite and check-in was very easy.

The staff at the front desk was amazing!

We enjoyed our stay at the Doubletree Bloomington. The room was well appointed, clean. The grounds are the hotel were clean and looked in great shape. Our room was comfortable.

Great stay for a weekend staycation!

Excellent customer service rooms were clean.The property was nice

Very comfortable and accessible, staff was helpful.

Great hotel in a great location. The warm cookies are the best!

my room was nice, but i was only able to stay the second of a two-night reservation due to a health emergency with my pregnant wife and the baby. i contacted both hotels.com and the hotel directly and was told nothing could be done. i understand stipulations need to be in place, especially with a third-party, but thought an exception could be made here.

The friendly and helpful staff was the best part of our stay

Good

Friendly Staff and helpful

Booked a double room king bed through Expedia that listed a separate bedroom with pictures of the same. At check in we were provided a standard king room. When addressed with the hotel, we were told the room booked on a third party site is not a type of room offered on the hotel’s direct website and that we would have to address it with the third party booking site. They also would not price correct or refund us the difference for the standard room even though it cost less. The standard room also had a terrible smell, and I should note, they did not have any issue upgrading our friends to a suite at no charge who booked through them directly.

Clean room, comfortable beds, friendly/accommodating staff, perfect for a quick overnight stay!

Nice

Great, lively hotel

Clean room, great restaurant attached

The best bed! Comfort & accessible room was very well equipped. Great staff too.

Great properly, very friendly and accommodating staff!

The courtyard with smoker polls was a bonus as My wife and i both smoke.

Very nice

Perfect place to stay. Amazing breakfast

Pet friendly, great location, good service and rooms, good food options close.

Large property, clean rooms, very friendly staff, nice welcoming lounge in the lobby, easy access to the area.

Staff was very helpful m, friendly and responsive.

The room was very comfortable, staff was friendly and helpful. Was disappointed you changed the cookies. Bring back the chocolate chip! Everything else was wonderful!!

Bring back chocolate chip cookies

Nice clean property. Great restaurant.

Staff was friendly and inviting immediately on arrival. The entire facility was so clean!

The only reason I gave four stars was the front desk. They were not at all friendly and moved at a snail's pace. It took me twenty minutes to check in and out. I had to hear all about your wonderful cookies from the people in front of me and was never even offered one. The property is beautiful.You need a staff upgrade.

Very clean and nice

Everyone was friendly! I loved the warm cookie at check in. I was pleased to see a full bar and game room!

However there a couple things that could be improved: -When I checked in I was not told what time check out was, about the pool hours, WiFi etc. The two women at the front desk were more interested in finishing their side conversations. -One of the elevators is flat out un-safe. It creaks and squeaks and one of the buttons to take you back to the lobby area does not light up/it will not take you back to the lobby. I would stay here again as long as the elevator was fixed.

Very clean and nice size rooms! Great dining options on site and just up the road.

Bathroom mirror strobes like a disco.

The entire property was very quiet we got a great night of sleep.

Great service

We loved the staff and how clean the pool area was. I wish I had more time to spend in the outside courtyard

The bedside lights are too dim. The phone was dead and could only be fixed by moving it to the desk

Clean rooms, comfortable beds, friendly staff

Food options were as expected for the price and the location

Clean, quiet, convenient

Obviously not the newest property but the hotel is clean, the beds are comfortable, and the gym equipment is in good condition. Those are my big three things that I need in a hotel! Additionally, the pool is nice, but the jets don’t work in the hot tub. Parking is plentiful, every chain store and restaurant is a short drive away. The water in Bloomington is repulsive but the hotel has bottled water and filtered water in the gym and lobby.

The barrel house bar and grill next door was great to have right next door after a long days drive! Good food and service. Good nights sleep also, quiet and comfortable.

The gym needs a lot of love. Handles missing from the cable pulley

Great location

The property was great - we ate breakfast in the dining room, used the pool and fitness center. But the check-in process was disappointing. I called on Thursday to make sure a queen, accessible was reserved for us (traveling with elderly father) - I was assured by the person at the front desk (“Tre” or “Trey” sp?) that she had reserved it for us. My brother was reserved in a room a few doors down. He arrived a couple hours before us on Friday (around 6pm) and found out he was in the room that we had been told was reserved for us and we were in another room. But same floor so it was fine - he told the person at the desk we’d be there in an hour. We arrived and found out that we didn’t have an accessible room. The room my bro was in was also not accessible although that was the original room “held” for us when I called on Thursday. So we said it’s fine we’ll take the room by my brother since we were still on the same floor. But that room had been given away and we were now on the 4th floor. No accessible rooms were available either. We stayed in a regular queen and it was fine but the process was a pain. I’ve stayed here before and at the Skokie location twice and our reservation for an accessible has always been messed up even though I call the day before to confirm. The person at the desk said she would talk to the manager about a discount (she offered - I didn’t ask), but we never heard anything from anyone. Nice hotel but the process was a hassle.

The hotel roomsy were smaller than i recall and the receptione charged my card without informing me of the extra chare the last time I would stay idoutdouble tree

Other than the attendant that was obviously preoccupied with something else when I arrived and the towels were very dingy gray

Second time we’ve stayed here for tailgate n Talboys! We love the adjoining restaurant and this hotel!

Very nice!

Staff was very rude

The staff were great. The Hotel itself was clean, but the rooms are too dark so I will probably not stay there again.

Great breakfast

Enjoyed the cookies!!

Very clean and staff was nice

Staff were very friendly, the restaurant on-site is a great bonus.

Service

Hotel and staff were great. Room was less than great.

Room is very spacious. Excellent food is restaurant.

Reserved a king size bed room and while it was a king size bed we were given a handicap room which had a small bathroom compared to the regular rooms and only 1 towel

Poor customer service and receptionist was rude

Great place to stay.

The property was clean, and staff was friendly and inviting.

We did not get the room we reserved, they gave us 1 king size bed and I paid for a double beds, we arrived at 9pm and they did not have the type of room we reserved.

The property was quiet and very clean. Having the restaurant attached was very convenient.

When I got there the toilet wouldn't flush. They sent someone up That night the same problem--That was annoying The hotel was excellent besides that

Staff was kind and helpful. Dining options on-site and right next door.

Handle/flusher on toilet was broken, wifi didn't work, sauna appeared to be out of order. Room was very clean and bed was comfy. Service at adjacent restaurant was pretty poor, but I arrived at 8:30 pm and maybe they were winding down for the night.

Normally i stay here and its good. The Fridge in the room the freezer didn't work and the bathtub has gross dirty jets and red algae around the drain

Quick overnight stay. Facility was clean, staff was very friendly. Onsite restaurant was really good!

Overpriced hotel in a meh area.

My son found pills in our room

Easy check in and very clean hotel

Overall the hotel was great. The one thing that I didn’t like was our bathroom and how tiny it was and there were some spots that could have been cleaned more. The beds etc were great. Great coffee and loved the makeup mirror by the coffee! Cookies were a nice treat and staff were great. Will stay again but will ask for a larger bathroom

Would like it if there were microwave in the guest rooms or at least on each floor.

.

Wish there weee a more variety of pillows. I can’t sleep on pure feathers.

Comfortable beds

Great place to stay, loved the room

very nice staff and nice and quiet place

Great hotel

I'm a bit disappointed considering what I paid. The jetted bathtub doesn't plug, phones didn't work to call front desk for basic needs like bedding (carried them all back to the room). And a blanket from the front desk with clumps of hair all over it. I thought the first clump was a cockroach. Two very gross stains on the pull out bed. I Expected a lot more from the doubletree by Hilton than what I got

Service was fine for check-in and check-out; nothing outstanding or spectacular, but that’s expected with a moderate-priced hotel chain. The best service I received was from the cleaning crew on the morning of my departure, with each team member giving me a welcoming smile and a “Thanks for staying with us!” That team definitely knows how to give a great experience and it certainly spills over into the level of attention they give to the rooms they take care of, too. Big commendation to that team and their leader!! Coffee service in the morning was disappointing, as both mornings during my stay there was no fresh coffee available and I had to get from their breakfast restaurant, giving me an awkward feeling like I was being a rule-breaker. Overall though, the stay was pleasant, quiet, and comfortable. I will certainly stay again the next time I am in Bloomington for business.

In general, everything was fine during our stay. One issue with the 2 room suite we had was the lack of lighting. It was quite dim.

A beautiful stay here. Came for my grandson basketball tournament. Staff was very freindly and helpful. The restaurant being on site was amazing!! Will be back

We love the warm cookies at check in. They let us check in early since rooms were clean. Nice pool and hot tub. Definitely return.

Excellent hotel with a very nice adjoining restaurant. Convenient for a long travel day.

Would highly recommend.

Bar was nice. The bar and grill had a great late night app special. Free parking. They let us check in before noon on a Saturday, which is extra points! Only complaint, the hot tub jets did not work (not a huge deal)

Clean room, restaurant attached has many options with decent prices. Also a small bar in the hotel.

Definitely recommend the king suite with the jacuzzi tub 10 out of 10 comfortable bed spacious room

A good nice hotel

I have stayed at this hotel many times for business over the years. The cookie at check in was fantastic! However, I was disappointed in the room this time. The shower barely had any water pressure and the light kept flickering on and off. Overall, the hotel is a nice hotel.

PTAC unit has noisy fan that could be repaired. Window drapes do not fully shut and this allowed parking lot light to shine directly onto pillows of the bed.

Very clean & quiet hotel. Staff is super friendly

We were on the floor near the room that was cause for the fire department response. Due to the incredibly strong smell of marijuana that found its way into our room I have been nauseous and dizzy all day. All of our clothes smelled terrible as well. While this wasn’t necessarily the fault of the hotel, the negligence of even simple courtesy was astonishing. I overheard reception talking and laughing about the incident. “We apologize for the inconvenience…” would have been a good start.

Only setback was tight parking.

My stay was enjoyable. I was disappointed that there was not free breakfast. I could have had room service, but it had to be ordered by midnight. I don’t have a set time to wake up. The room needs to be spruced up.

The front desk staff was very nice. Cookies were great.The hotel itself was prerty nice. The workout room was a little small.

It is a very nice hotel. I was there for a special event. Disappointed that they didn’t offer free breakfast. Room service was offered, but you had to have requests on door by midnight and specify what time you wanted it delivered. I don’t always know what time I am going to wake up.

I loved our suite the only downfall there was no silverware in our room or dishes and our fireplace didn’t work.

The woman that checked me in was so nice! And had such an upbeat personality!!

Convenient location and dog friendly

Very comfortable beds. Breakfast would have been nice.

The staff was very professional and welcoming.

Always wonderful to stay here. Great partners.

I asked for a crib in the room before hand, even though it wasn’t installed when I arrived, the staff brought it shortly after we arrived. There wasn’t also enough towels, but the staff brought them in no time. Overall a good place to overnight if you are traveling and driving by.

Great stay

Proximity of restaurants and bar was helpful.

Great staff. Some renovations going on but still great stay! Great location for our needs!

Extremely nice accommodations.

The breakfast was mediocre based on the fact that we had to pay for it and it was no better than at a La Quinta where it was free the day before. The only good thing was real silverware and dishes, so not creating more garbage. Keep that up!

Very competent and friendly staff. The attached restaurant was awesome with outgoing, bartenders/patrons and good food/drinks.

Dead if winter-could not adjust heat and a/c ran the whole time!!

Very good property. Staff is exceptional. Tru and Nate both at reception were very patient, polite and very helpful. A big thank you to both of them.