Hampton Inn & Suites Austin South/Buda

Love the way Cynthia communicated

Fabulous stay. Wonderful staff

I ordered the room after a night of drinking to keep from driving or sleeping in my car only to find out I wasn’t allowed to check in til 3pm Sunday. It was about midnight when I purchased the room and the front desk lady was not very nice to us. The front desk lady

Great room with cold A/C! Beds are very comfy. Cynthia and Anthony at the front desk are very helpful and got us everything we needed and helped with dinner suggestions. The daily breakfast was hot and yummy and had options for everyone.

The room was dirty, toilet was clogged and i woke up with bug bites on my legs. When i went to the bathroom in the morning cockroaches scattered when o turned in the light. The worst Hampton Inn I’ve ever stayed in. The entire hotel smelled like chemicals.

Very clean and well maintained. Staff was awesome

The place is way overdue for renovation. Carpet was ripped stains shower was stained. Run down property. Wont stay there again. The room smelled musty!!

I had a very pleasant stay at this hotel. Everything was very good in all aspects, including the cleanliness, service, comfort, and overall atmosphere. Free parking was very spacious. The staff were friendly and helpful, and the room was well maintained. I also really appreciated the complimentary breakfast, which was a great added benefit and made the stay even more enjoyable. Overall, I had a very good experience and would be happy to stay here again.

Beds were not as comfortable as usual but breakfast was great. Also great location although with the highway construction makes it a little difficult to get into Austin

We enjoyed to stayed at hotel and very good breakfast and good Job staff and friendly too

Great room! Friendly people.

Great room! Friendly people.

First room the shower faucet wouldn't stay in place and kept falling so the water was scaulding. Also, our air conditioner leaked making the carpet wet, then stopped working. Moved to another room and the bathroom floor tile was broken and hazardous. The rooms were cleaned, just in need of repairs.

need smart TV in rooms

need smart TV in rooms

They can say something about it in the web site ,i Think

It was convenient to the highway for us to travel upon the next morning. The bed was very uncomfortable. Also the room had a stale smell.

It was convenient to the highway for us to travel upon the next morning. The bed was very uncomfortable. Also the room had a stale smell.

Exceptional

We like Hampton inns generally because the rooms are nice and the breakfasts are great however at the Austin Hampton Inn, our room smelled musty, like dirty socks, and the rug felt damp when walking on it barefoot. The beds were comfortable enough though. This Hampton looks like it needs a serious update. The staff was very nice

Very nice public area with TVs, work tables. Great complimentary breakfast with hot and cold foods. Ample free parking.

Staff!!! Slightly aged. Needs Rdmodeling soon.

Staff!!! Slightly aged. Needs Rdmodeling soon.

It was perfect. The beds are comfortable and the rooms are clean.

Exceptional

YES

Staff was very friendly and helpful. Room was clean. Breakfast was good but be early or you won't have much of a selection.

Parking was awesome! Staff super friendly. Breakfast was delicious! Hotel was beautiful and clean. We absolutely loved it! I loved that they have chocolate chip cookies as a snack. Flavored water or lemonade at the lobby. The rooms were beautifully decorative. Overalls we decided if we go to Austin, we are staying here and driving in from our hotel.

Good stay. Just outside of Austin but close to everything from South Austin to restaurants to shopping on South Congress and the Outlets.

The floor in the bathroom was broken tile in front of the toilet shifted back-and-forth. The tub Spicket spout was completely broken and loose in the wall. There were many unpainted scratched holes in the wall at the headboard. The lighting in the room was almost nonexistent. And the Texas flag was upside down the entire time we stayed there. We actually asked permission to put the flag in the right position.

Exceptional

This was a very comfortable stay parking was easy. The bed was great. The breakfast was very good and not the usual old fruit and bad waffles. The light is good in the hotel and best of all the pool was very warm. Staff was very nice.

Great property

Staff members were friendly and courteous. Also, the breakfast was very good.

When we told the office again about fear of bugs climbing into our bags and not having another option , they offered garbage bags to keep baggage free of bugs . I would never recommend this hotel .

The room was clean and the front desk staff are friendly. I enjoyed my stay.😊

This hotel was close to a wedding venue and made my stay an easy one! Nice front desk staff. If you’re looking for a clean and quiet hotel for a basic stay, this hotel will do. Especially for the price. The hotel is in need of an interior facelift to be fair. But other than that, I was pleased with my stay.

There was a slight old carpet smell, like the carpet needs to be replaced or removed

Great staff! Had a pleasant stay.

Easy to get to, close to shopping and eating establishments

Easy to get to, close to shopping and eating establishments

Everything was great

Everything was great

The smell. Great staff. Clean. Great breakfast selection. Ample space in room. The water pressure

The smell. Great staff. Clean. Great breakfast selection. Ample space in room. The water pressure

Very good

No Jacuzzi in my room

Good location close to I35, close to multiple restaurants and shopping

Loved apples at basket near elevator great snack coming in and on way out. Appreciated this. Comfy bed nice staff clean room water. Spacious room. Great easy parking.

A very pleasant stay. We enjoyed the breakfast that they provided.

The breakfast had a nice variety to eat and even offered almond milk. The room was very clean and comfortable. Loved the sink, Mini fridge and microwave. Apples were placed in several locations inside, to add to a quick healthy snack. We will definitely return next year. ⭐️⭐️⭐️⭐️⭐️

Did not eat breakfast. Landscaping really needs maintenance. Concrete parking lot on east side needs repairs.

Superb

Good

Good

The staff was very helpful & friendly. The accommodations were spacious, clean, & linens were very soft. This visit was one of the very best experienced in over 50 yrs staying in temporary lodgings.

Good

Nice employees, unfortunately my room didn’t have hair dryer but they got one for the next day. There were fresh flowers in vases but water had not been changed in days thus murky bad impression! I did speak to employee and desk and it was immediately taken care! Sometimes it is the little things. I normally done voice but if it my hotel I wouldn’t to know especially since it’s a simple fix at no cost!!

Everything was good from the room to the breakfast however when we came to check in for the check-in time of 3 pm the concierge person said our king room was not ready because they were very busy the night before. This is a hotel business that should have the staff to have the rooms ready by the check-in time for the next customers. We should not have to wait to check in. She ended up finding a room later but the unpleasantness if check-in was not what we were expecting.

Good breakfast, clean room, nice staff

I would NOT recommend this particular Hampton!!!!

Rooms felt older. They also felt very damp. Carpet felt wet and in the morning after we woke up everything felt damp in the room.

paid for a room with 2 queen beds, but upon check in, all they had available were rooms with a king bed

The staff was incredibly friendly, kind and helpful. It's time to refurbish the rooms but they were very clean.

A/C unit did not work, room besides dirty, had ripped carpet beds supported by 2x4 wood chops, coackroaches

Yes the room was cool and comfortable

Exceptional

The room was nice. Check in was horrible

Room was extra clean and the staff very friendly. Have used this hotel a few times in the last 3 weeks and it never disappoints it is always the same results. Clean rooms and friendly faces.

Room and hotel was nice and clean everyday. Only down fall was fridge didn't work so all left overs had be thrown away. Was offered a different room last night which was nice but someone was post look at it in the morning of first day and no one got back with us to say if could fix or accommodate us for it. Besides that this is great place to stay with great shopping and restaurants in walking distance

We notice that our room had an odor. My hubby opened the closet door and an even stronger odor cane at im if a mold or mildew. Over all our atay was awesome and the services provided by Diane and the evening gentleman was above 💯. No picures were taken.

The room smelled like mildew and the sofa bed cushion was so thin and uncomfortable.

Hotel and room are very nice….my only complaint has to be with the bed and pillows. Bed was extremely hard and uncomfortable….pillows were doe for and need to be replaced.

Hampton Inn and Suites in Buda was great, needed a little repair but nothing that was bad. Great breakfast, bed was comfortable, room was very clean. Staff was super, friendly and helpful.

When we arrived, there was a fan blowing in our room and the mold smell was so strong, we had to be moved to another room! We had requested a handicapped room which our original room was not but they did move us to a handicapped room which was clean but had multiple holes in the carpet and tile and caulking falling apart in the bathroom……the room also only had one small trash can….none in the coffee area of the studio/suite sized room, nor any bath mat in the slippery tub! I asked two different people on the maid staff for a trash can and bath mat and neither one of them spoke a word of English! When we went down for breakfast(6-10am), there was no breakfast to be had other than dry cereal and bagels/toast. It was 7:30am before any breakfast was provided and it was only limited! The 2nd morning was ok…..full breakfast! Although comfortable and clean, this hotel is in dire need of upgrading and staff that knows what they’re doing! Completely Unacceptable for the price of the Rooms!

The room had a musty smell and the bathroom wallpaper was coming off. There was a small leak above the bathtub that dripped when someone was showering on the floor above.

Toilet was poor

I think more should be put into the property maintenance. The refrigerator was leaking and the carpet area in front of it was wet. We found out by walking across in socked feet. Other than that, the staff was excellent & eager to accommodate. They are the stars in this property.

Staff was not at front desk-had to wait for someone to come back

Nice place. Clean. Smell free.

This property needs updated in a serious way. From the cheap air freshener placed in the room, the room door needed replaced (chunks missing around the edges, outdated key entry, and lesser quality bedding. The hotel staff wasn’t impressive either.

Quiet and close to many businesses

Our stay was awesome, and we will definitely recommend this place again.

Great staff

Close to Cabela’s & nice view of pond behind it.

Everything at the hotel was great. The only complaint I have is that hotels.com lists this hotel as having a hot tub. It does not. They do not list a hot tub on Hampton's website. Hotels.com needs to correct this. I paid a premium price to stay there expecting a hot tub.

The staff were amazing! So friendly and helpful We had absolutely no hot water in our shower. I did not call the front because it was 630 in the am and I just powered through a cold shower so we could leave

Breakfast was limited, they could of had more selection. Breakfast comment above.

every thing was broke in the room. faucet handles broke. water running in tube would not turn off. curtains broke has to use hair clip to close

Demasiado malo los colchones de la cama de muy mala calidad se undian al momento de acostarse las sábanas con mal olor y chiripas encima de las cama fue un asco de verdad no sirve

This property is a bit worn down but it was clean and staff was friendly and helpful.

The only thing that was unfavorable about our stay was that there was a large group of high school students staying at the hotel. They didn't quite have the proper hotel etiquette when leaving very early in the morning. Was continuously woken up by doors slamming shut as they were departing in the early am. Just wish we could have stayed on a different floor from them. Otherwise, the hotel was what we expect when looking for a room.

Excellent staff!

Excellent place to stay in Buda!

I stay at this particular hotel a lot. Always a good experience.

I really enjoy the accommodations and your great breakfast options. The front desk associate Cynthia was really helpful. She should be in management. I feel the cafeteria associate was rude and overbearing when it came to self service. My wife even felt uncomfortable serving herself with your staff watching over her shoulder.

Everyone was very nice and the beds were comfortable. The bench in the room was dirty/stained. The tv channels did not all work. The refrigerator in the room made noises loud enough to wake us up.

Updated decor in lobby and clean.

Clean, close parking, safe.

Exceptionally clean!

Great hotel, rooms are spacious, extremely friendly and helpful staff.

Everything

Great hotel! my wife left her watch in the room when we checked out. we called the hotel, they located the watch and placed in a safe until we can pick up. thank you Hampton inn!

Ok

The room had a mildew smell and the ac didn’t get cold. The room was outdated. But the room was clean and the bedding was comfortable.

I like to sleep in a cool room 65 degrees under a blanket but when requested did not get one. I had to sleep in a warmer ambient air than I prefer.

They are pet friendly and they were convenient to shopping and to our family

We originally booked this property because Expedia listed the suites with jet tub jacuzzis. However, upon arrival, we were informed that the property had been renovated and no longer had the jacuzzis. The front desk clerk, Megan, did her absolute best to accommodate us. She truly went above and beyond, which we greatly appreciated.

We live in Dallas, kids are in Kyle Tx. Wanted to celebrate, so the indoor pool was the deciding factor. Decorated the beautiful suite room and they loved it. It was wonderful. Everyone was so nice and the hotel was excellent.

In the room, the carpet is dirty and torn from use. The furniture was stained, and I wouldn't dare sit on it. The bathroom was clean, with plenty of towels. The bed was with clean linen. I got the most expensive suite and would have paid more for something better. The hotel needs to be refurbished. I would never go back. I never have left a review like this, but you should be aware not to waste your money.

Staff was extremely rude, didn’t check if I had a reservation.

Don’t know about property since hotel was over booked and drove around for an hour looking for another room. Could find a way to contact Expedia except by AI and was a 45 minutes wait. Not very happy at the moment

Breakfast was good. Every morning. Need biscuits and gravy more than one day. Loose tiles in the bathroom. No bottled water in the room. For a hotel in the Hilton chain it was less than I expected. I paid way too much for the room. I was screwed by booking.com. I paid $500 dollars for 2 days. I will not be back for another screwing. I will not use Booking.com again.

great location

We had a good time, service was great, thank you

Property and room very clean. Staff( Megan) and services very nice and informative to letting me know about services. Only disappointment I had was that one of the amenities that were advertised was on longer available which is why I choose this hotel, other than that I would definitely stay again.

I stayed one night when visiting the area for a wedding. What stood out was the friendliness of the staff. They were warm and helpful and a delight to chat with. My room was very comfortable and breakfast the next morning was fine. I would definitely stay here were I to return to the area.

If I was there for more then one day I would have asked for a different room. The shower was warm. Never got hot. The tv was hard to work. No guide provided. Walls were thin.ln room coffee maker didn’t work. Coffee in lobby was weak and looked like tea.

Excellent breakfast service. Friendly staff.

This hotel is positioned well next to the Circuit of the Americas. We stayed so we could get easy access to the Formula 1 event this past weekend. The hotel is a tad dated, but appointed well. The staff was very professional, courteous, and always at the front desk. Overall, the hotel was fantastic. My only wish list item would have been for the hotel to have a shuttle to the F1 event. That would have saved us a lot of time and would have been a nice feature for the hotel. Getting a lyft is what we ended up doing.

Location The carpet was wet in the middle of the floor and reported it and they sent someone in with a wet vacuum . They need to replace sheer curtains. They were torn in several places.

The pool was freezing cold. I let them know and they said they would turn it up... The next day the pool was only teeth-chattering cold. My children did not enjoy it!

Mattress was super hollowed out and did not offer any support. Walls were indire need of a touch up and the carpets were all torn. Hotel looks like time has passed it up and forgot about it. My opinion, it needs a remodel

The people that work there are amazing! They were all very welcoming

Always an excellent staff!

Great service

Sheets were clean, bathroom was large and well lit. Breakfast was pretty good.

mostly chains. (but we didn't venture out too far either) The beds were so comfortable. We had a suite and it was HUGE....... if you are traveling with kids - be sure to check out this room.

The bathroom was in serious repairs

staff

Was in town for a funeral so did not spend all that much time in the hotel. Always happy with Hampton Inns. Would have liked to have more time to just see some of the things to do nearby.

indifferent smells was everywhere. Room offered was with ripped carpet and outdated. F

Great stay!

Was a good hotel

The elevator button on the third floor wasn’t working but the staff had a great work around.

Location

Good

Oh! And the ELEVATOR Down from the 3RD FLOOR WAS OUT!!! Guess which floor we were on?!?!? As handicapped!! What were they thinking?!?!?! Had to call for them to send it up! Very POOR MANAGEMENT! Customer service folks were WONDERFUL, but couldn't change the fact that what we RESERVED and what we GOT were NOT THE SAME!!

Stay was great, outside of the elevator not working. The girl working nights was amazing and super helpful. We had the king suite, the sofa bed was not comfortable at all but bed was.

I believe we should be comped other stay. We stayed here for daughter’s wedding weekend and it was not pleasant . We are also locked out of room due to jet not working

When we arrived, the staff greeted us and were super friendly. We got the 2 king bed suite and it was fantastic. The size of the room was amazing! More hotels need this option.

Close to everything

Nice hotel, great staff

The hotel check-in was great, and the service was excellent. The hotel is clean but dated and needs upgrades—lots of restaurants and shopping with in walking distance.

Good quality for the price.

The staff was nice except there was a smell in my room, like the air conditioner was leaking a chemical or something and they would not change rooms. Because the "only had 5 to sell"

Staff are ver friendly. Place is clean.

First time here, I will likely stay here again.

Excellent staff and clean property. Felt secure.

45 min wait until our room was ready. Checked in a few minutes after 3pm

It was nice stay but the room did smell a little funky and one of the queen beds was super uncomfortable.

I stayed 2 nights and on the second day I ask for fresh towels and change my bed sheets at 9am and when I came back at 3pm that was not done. wifi was not good and I guess because i was at the end of the building.

Nice, quiet and clean.

Easily accessible from highway and decent price.

We got stuck in the elevator on Saturday 05/11/2024. We had to call the front desk to come get us out. Only bad thing.

Nothing

The property was clean and smelled clean. The breakfast was outstanding. The staff were very friendly and helpful.

Outdated

Friendly staff, clean rooms, spacious, amazing breakfast

My brothers and I all happened to be staying at the same place. The Manager and staff were very helpful in making the meeting room available for family members to gather the evening before our Mother’s funeral. This was planned at the last minute and we are grateful for their compassion and

Very friendly staff and great stay

The staff is amazing. Breakfast is great and everything you'd expect in a hilton brand

Megan was super friendly and had some great advice for our stay in Texas, especially given the check in was late at night, couldn't have asked for a more pleasant person to interact with after a long day of travel!

My new go to in Buda

Enjoyed our quiet stay. Elevator would not come up to 3rd floor so we had to constantly call the front desk to send it up.

Friendly staff, clean hotel, great location! And we really enjoyed the breakfast options!

Elevator buttons did not work for floor 3. You had to call the desk and wait for them to send it up. Only complaint

Friendly staff and great location

Elevator does not work correctly . Holes in the wall . Could use an upgrade . The hotel check in was great and the hotel clerk was very nice and delightful to talk too

Please invest in better pillows sis my only complaint. The goose down pillows and thin pillows is definitely an area of improvement.

This establishment is currently not suitable for public accommodation. The facilities are antiquated, poorly maintained, and in many cases, non-functional. The carpets throughout the premises are unclean, the showers operate inadequately, and the curtains are in a state of disrepair. Additionally, the exterior of the property lacks cleanliness, and there have been observed instances of substance misuse within the parking area. While the staff members exhibit a friendly demeanor, the overall condition of the hotel necessitates immediate closure until substantial improvements and regulations are implemented.

Extremely dated with stained carpet and musty rooms. I also have itchy sores after staying so I suspect bed bugs.

Very nice staff and good breakfast choices. Quiet room for sleeping and would definitely stay again when in the area.

Staff was wonderful We had an event scheduled at the property they were very accomodating Thanks so much Property is within walking distance to shopping

Selected this property for the indoor pool. Unfortunately it was too cold to swimming that was disappointing.

Room at 8pm and got a room. Was very helpful and nice

The room was good, and the pool air temperature was way too cold to make swimming enjoyable in the indoor pool since the water was also cold, and there was a too low a number of pool towels available when we tried to use the pool. There was an issue that required the hotel’s water to be turned off temporarily, but that was only for a short period and the staff did an excellent job to let us know and to compensate us for our inconvenience. Overall it was an enjoyable stay.

The mattress on the bed is very thin and too worn out. Needs to be replaced. The room was fine, and clean, but the bathroom smelled like mold. I was awake at 3 am listening to the goings-on next door, loud talking and laughing - I had to call the front desk to get them to deal with it. The carpets are worn. It's an old hotel. It needs to be remodeled. I probably won't stay there again.

Helpful staff, well-kept property.

My family and I were visiting for the weekend. The front desk staff was great. Check in was a breeze and the property was clean.