Country Inn & Suites by Radisson, Camp Springs (Andrews Air Force Base), MD

Hotel was dirty and I had to change rooms multiple times. Staff was helpful though in finding a decent room but property was not well maintained at all.

The property itself was okay. The front desk people were rude on check in. 100.00 security deposit still not refunded two weeks after checking out.

Very clean and safe

My wife loved it ❤️

Exceptional

Everything was clean and staff were very nice! The only issues was my shower head wouldn’t stay up and a little noisy my first and last night.

Very good

Very good

Exceptional

No pool

Mold in the AC Vents and the beds definitely need to be replaced. But I took pictures of the mold on the ac vents and its disgusting and sickening

Great stay !

Hotel was clean, ok breakfast, comfortable bed.

Clean room

Nice clean spot. Lots of families so things can get noisy but decent breakfast and good for a night or two.

I didn’t like that there were families with lots of kids living there. They were very loud and running and jumping around. I also got several crank calls on the hotel phone during the night disrupting my sleep. I was extremely disappointed!

The mattress was a little hard for me. Unfortunately the person upstairs banged and bumped a lot.

The location was excellent. Very close to the activities I was attending The mattress was a little hard for me. Unfortunately the person upstairs banged and bumped a lot.

Superb

Very good

Parking is good. Its crazy how you hearing the knock on the other door.

Absolutely perfect spot for an overnight. The staff was super helpful when we needed info about the Metro, the room was clean, and the breakfast was delish. The shuttle to the metro station was so helpful as was the staff member that checked us in. 10/10 recommend. We would definitely stay again if in the area.

Price and clean Air conditioning was noiser than the engines on the 787 that I flew in from the uk on. It was not an acceptable level of noise. If I turned it off the temperature was very uncomfortable.

Very good

Well maintained Location to some extent

Well maintained Location to some extent

Very nice hotel. We would stay again in the future.

No

Good for a one night stay. Very basic amenities.

Everything was fine. Clean room, polite service, nice staff, quiet place. Too loud fridge noice

Superb

Everything was satisfactory

There was a shuttle service to and from the metro station. Hot breakfast was served in the morning.But If you travel by car the hotel is not close to the highway. That was the only part we thought was little hard as we had to go back and forth to D.C.

Exceptional

The parking was great. The hotel was quiet. The outside was well maintained. I did not try tye breakfast but I did have coffee and that was good. The staff was very nice and accommodating. The front desk was helpful and allowed us to sit in the lounge after we checked out for a while. We were waiting to go to the airport so it was helpful. The young man that checked us in was helpful and gave us a room on the 1st floor for medical reasons that we needed. We were in room 121 and it was clean. The only negative for me, was the bed was not that comfortable. The window was actually unlocked and open. The person before us probably opened it and never bothered to shut it. Overall the stay was great and the price was too! I would stay there again.

The beds were extremely comfortable, a lot better than some more expensive places we’ve stayed. We were pleased with the price and hotel in general. I would definitely recommend this hotel. Breakfast was good, not bad for a free breakfast.

The staff was very helpful. . The room was fairly clean , but the carpet had several stains, The lock on the door had issues so it was very difficult to unlock. there was a lot of noise in the hallway that was heard in the room.

Property was clean

Love staying here. Manager Kyle is wonderful and very helpful.

Area is not nice. Hotel itself was ok but would not stay there again

The breakfast wasn't great at all! Parking felt safe.

Great chocolate chip cookies served throughout the day.

Overall cleanliness left much to be desired. The front desk staff were all fantastic.

Good breakfast, daily cleaning, shuttle to train station.

The room was large!pleant of options for breakfast

Outstanding

Time for a makeover.

Great area outside of the city.

It had one of the best full breakfast we have ever had the pleasure to experience! On different days they had omelets, biscuits and gravy, scrambled eggs, sausage, pancakes ect... It was only about a 7-10 minute drive to JBA, MD. It was clean, smelled good and the their crew was super friendly and helpful !!

Ok

Clean rooms.. breakfast was okay, not extraordinary..

Clean and convenient for going to DC. Bed was comfortable. Breakfast was okay, not a lot of options. It was a little noisy.

This is a nice property where I have stayed before but I will not stay again until they get a secured internet. An unsecured internet is unacceptable in this day and age.

Yes

absolutely rude and unwelcoming manager, I checkin pretty late, there was no parking at night, it was raining, the bellhop was broken, room floor was sticky, the staff was not accomodating, the request for 1 hour late checkout was promptly denied by kalpesh, extremely rude manager, will never recommend or visit this place again. the water bottles were not complimentary and charged 2 dollars per bottle, the breakfast has fruit flies and was very limited and not much options, absolutely not recommend.

I stay here when I visit the DMV area. Love the fresh chocolate cookies they have everyday and my husband enjoys the breakfast.

I did not use the shuttle, but I thought it was just for the metro station, not the airport. I would have used it if it could have dropped me off before 7am. Also fees I was actually charged were higher than what I signed off on, and was told was the total with fees/taxes. Nice facility otherwise, great location close to Metro.

Nice and clean room with a decent amount of space. Bathrooms had really nice water pressure. Good breakfast.

No complaints

Peaceful stay

Nice and clean and great hot breakfast.

The hotel was ok. Unfortunately, there was a constant HUMMING NOISE which woke us up several times during the night. The a/c totally STOPPED working and the room was hot and uncomfortable. There is a resort fee, but NO resort amenities. Restaurants were ok. Food is pricey. Breakfast buffet isn't really worth the money. Bed is comfortable and location was great.

Felt great, love that there was breakfast, quick place to rest for a bit, wasn’t too expensive, would say to get it way earlier

The property on the outside was cleaned and the room was comfortable. I do like that you receive housekeeping everyday.

Excellent

The room's temperature was difficult to regulate. It appeared that even though the heat was on, the unit was blowing cold air. Guests during the stay were very loud without any consequences. During the last night of our stay, someone set the fire alarm off around 4am. The shuttle remained parked at the entrance during the entire partially blocking the main method to get to the parking lot. The food options were limited but that may have been due to the weekend.

Clean and quiet rooms

HORRIBLE!! Checked in- 11pm. Awaken by fire alarm-3:30am. A guest asked the woman behind the desk if we were okay. She rudely replied "you don't hear an alarm go off and you didn't hear me say evacuate, so you're okay". I said "excuse me, but is everything okay because we all certainly heard the alarm, which is why we're all out here at this hour in pajamas?". She rudely replied "everything is fine". 4:30am- we were awakened by her and a male loudly cursing and arguing with one another; the man called her several b****** and had his hand on what seemed to be something in his pocket. There was a young woman in the lobby with nightclothes on videotaping. The pleasant woman who checked us in was standing near the kitchen. She asked me to go back to my room while she tried to deescalate the situation. I informed her that this wasn't appropriate, we need to leave, and this woman was very rude an hour ago. I went back in my room. They argued for an hour. 6am- the rude woman knocked on my door and explained that she was arguing with the security guy because he got upset when she called for assistance with a man who was asleep on the stairs with matches; and there was a fight. She said he had his hand on his gun. I told her she was rude and the entire situation was scary and unacceptable and I was waiting for sunlight to leave. She was very apologetic. I would never stay again. It was terrifying!

Looby: It was ok.

Room was spotless

Room was ok some imperfections but wasn’t deal killer

My room was very clean & warm considering the cold weather. The breakfast was a lil skirmish but what I did get to eat was pretty good .

Everything was perfect. The breakfast was the absolute best. Turkey Bacon, eggs, waffles, and potatoes. Of course it was more options. The rooms were big and clean. I will forever use Country Inn! Thanks

The staff was pleasant and the room was clean . The bed was really comfortable

Ok

The facility was well maintained and the staff was very attentive.

The front desk staff was nice

My stay was great, the staff was friendly.

Yes!

Perfect!

Thanks for an awesome stay

Wonderful experience. Clean room and friendly staff

The room was clean. However, the TV was hard to figure out and I had to turn it on by the button on the TV and not the remote.

Food was good. The front desk was very respectful. The rooms were nice and clean.

Yes

Great hotel for 1 night stay, clean quiet and ok breakfast

Room was clean, staff was great.

Everything was excellent. The staff was outstanding too!

It was nice staying for a night

This was an aging property that didn't match the pictures. Stains on the carpets, marks on walls, and overall fairly aged vibe.

Breakfast was amazing, bed lining is fresh & clean.

Hotel seems older, there is nothing special about it, it was adequate for a one nignt stay and it was close to where we had an engagement. Front desk staff was super helpful and very nice.

The Yogurt and the boiled eggs was wonderful for my Gluten Free diet. My only issue was the mattresses were not comfortable and really need replaced. The Square Medium Sofa Pillows really were not comfortable for sleeping. The bed linens were itchy and felt like very cheap feeling and not what I have ever had in the many years O hotel stays. Very poor quality.

Es excelente, vale la pena hospedarse acá, muy limpio y confortable

My bathroom was dirty. I called the front desk and first they told me, everyone was gone for the day. Then they send a lady up to clean the bathroom. I showed her the dirt all on the top of the toilet and around the side of the toilet. Also the tub was dirty. She cleaned and left. When I went in the bathroom the toilet was still dirty. I had to clean it myself. I was told that a manager would be in at 7am the next morning. I spoke to someone the next morning and they said, the manager wouldn't be in until Monday. No one ever called me back.

Very nice. The deposit was better than a neighboring hotel

Clean

This was my second time coming within the period of two months. The service there is excellent. The beds are comfortable if something is wrong with the room or the exterior of the hotel it is taken care of expediently by management. I highly highly recommend this hotel. Dolly

Friendly Staff and Clean Rooms

It was great and seamless checkin. Great breakfast

I was very pleased Dolly

My room was clean, the housekeeping staff was excellent, and the front desk personnel were polite, professional and helpful!

The room was very nice and clean.

Great VAlue for DC area

Everything about my stay was great

Great and affordable hotel for the area. Clean with wonderful staff.

Location is very important to me, and it's close to family.It's clean , comfortable , safe , and breakfast is excellent!

The front desk guy was extremely nice. My room was clean and smelled fresh even after checking in pretty late. I love the breakfast options that was mentioned at check-in as well. The parking here is good as well! It’s pretty convenient to access food options as well.

The carpet needs to be cleaned everywhere. It is a smell throughout the hotel which is stale. The breakfast is great and the staff are amazingly helpful.

Worked well for my weekend visit to the DC area.

It was a good stay. I didn't stay in the room long enough to have any problems. I only used it to sleep. I will book again when I'm in the area. Thank you.

The hotel is located in a very quiet zone. Dinning is very limited and staff is kinda careless

The staff and room were great. Only stayed one night. No issues. Check in was smooth. Breakfast was just your standard hotel breakfast. Very clean hotel.

Great customer service

The room was comfortable. The area was very quiet. There was enough parking, even for a sold out hotel, only 3 levels though. The free breakfast was simple but good enough. The only thing I didn't like was the toilet wasn't cleaned properly, under the seat, so it gave me doubt about the cleanliness of the room. I carry my own stuff so I cleaned it. Also the beds in my room seemed more double sized than queen size, which I paid extra for. A highlight for me was when I told the manager the bathtub was clogged and he sent maintenance up right away. He was almost done by the time we finished breakfast.

Clean room. Easy check-in and checkout experience.

Large rooms, clean, safe location, quiet neighborhood, friendly staff. Breakfast is good. Will definitely stay again.

Staff was amazing!!

Clean room

The room was spacious with a full size refrigerator. The staff was friendly and helpful.

The staff and cleanliness is what I come back for.

Clean room

Room was ok, but the air conditioning was terrible. 2 out of 4 nights we were miserable. Room was stuffy and hot, No one could get a good nights sleep Elevator was a bit wonky. Breakfast was good and staff was nice. Not the worst, but will definitely not be staying here again.

Budget friendly

Very clean and comfortable

Not bad at all

overall the room was clean and the people working at the front desk were very helpful

we never stayed there... but they kept our money.

Relaxation prior to early day

Clean room friendly staff

I do not recommend it to anyone even if the fees are lower than other inns.

Property was clean quiet and never had any pro lems while staying there. I always stay at this hotel.

New bedding (bedskirt, comforters) would enhance the feel of the room. Pretty dingy feeling…but okay for a quick night:

The mattress was comfortable, and the morning food was great.

Very clean hotel and breakfast was good

Quiet, property in Normal condition

The staff at the front desk were very professional. The cleaning staff was polite and awesome! Breakfast was fantastic everyday. A little pricey but worth it.

Our stay at Country In was good. We first had reservations with Comfort In joint base,Clinton Md. we got there and they were under construction, everything was in disarray. That’s when we found Country In.in Suitland Md. great stay there.

The breakfast was excellent and the hospitality was top notch

Clean room

reputable hotel. The elevator is slow and very noisy. The parking lot has litters everywhere. The bed itches and they should be checked for bed bugs and fleas. The price per day does not reflect the service rendered to the customer and there is a need to improve the quality of service. The front desk clerk during my morning check out does not deserve to be in the hotel. He was mad because I used a third party to get hotel.

This was a great choice in the DC area. The room was reasonable, clean, close to the metro and seafood restaurants. We loved it. Oh, the breakfast was one of the best I seen for a hotel.

Bugs were in my room

Property was "okay" staff needs to be more proactive to resolve issues that affect guest; in specific extra loud music late at night and dog left in room alone to bark contiuously in the early morning.

Outstanding

Nice hotel, good breakfast. Only complaint was that the elevator was broken and the stairs were dirty. Would stay again.

Really hardworking staff. They listen and respond to requests. Rooms were clean and fresh towels provided everyday. Breakfast staff also pleasant and attentive to guest needs. There was ample free parking also a highlight. Front desk staff initial encounter was so pleasant- thanks Ashley. Thanks to the staff. My boys and I enjoyed our stay.

I always know what to expect staying here, always a pleasant stay!

Will definitely book there again!

it was nice will stay again

Clean

It was great to know that they had hot breakfast every morning

Very well put

Quite adequate.

Great !

The people

Easy access to everything you need within 2 min.

It was clean. The breakfast is pretty good. Staff was professional the area safe.

Customer service was a bit slow but overall this was a great experience for us as we attended our first WNBA game.

It was Okey

Today i my bank statement has the $314.09 charges paid and i have that receipt. But today a new charge was listed and deducted on my bank account for $414.09 which should not be. I awaiting my funds to be put back to my account. Vince Hamilton 608-792-0806, [email protected]

Very nice staff and place to stay

Good value

The only issue we had was ants! After the third day we asked to be moved to a different room so they moved us from a second floor room to a third floor room and the next day there were ants in that room as well.

Housekeeping staff extremely rude and unprofessional. Constant noise and disruption from upper level guests.

My first room's closet door was broken so they moved us to another room, which is inconvenient. Also the one elevator is in rough shape, it makes an awful noise and does not run smoothly.

The hotel and rooms were nice. Mosey outside due to the hotels next door

Perfect

Good breakfast in the morning, clean, safety, walkable to royal farms, chipotle and hibachi grill !

Our room was pretty clean, except the carpet had wet spots all over. I am pretty sure they spot cleaned it before we went in, it wasn’t just a little wet though, it was like stepping in a puddle every time. The beds are really hard and squeak with every little move. But the worse part is the wall are paper thin, you can hear everything and everyone. You can hear the bed squeak when the person in the next room rolls over, you can hear every time someone close to you goes to the bathroom, all night you can hear everything!!

The ac worked very well and you can control the temp.

Clean, comfortable and a great breakfast!! My only minor complaint is that the bed wasn’t the most comfortable but overall I would recommend.

Decent stay for the price. Water didn’t get hot and water pressure was low. Can hear people upstairs running.

Terrible

All the staff were friendly and helpful. Would stay there again

Breakfast was good, and the night before we got delivery from a truly amazing Indian restaurant nearby.

It was a pleasant and comfortable stay. I would stay at this hotel again.

Room was clean and the neighborhood was quiet

It was a great stay!

The hotel staf are ao friendly and welcoming the room on the other had was something else. When you walk in it smells old and musty the cleaning was terrible the chair in my room had so many stains on it I don't know why its still in there. And the stains on the toilet sent me through the roof.

Great commuting distance from DC and metro station. Clean and friendly staff. The best properties I've stayed in the area so far.

Great staff that was accommodating and super nice. Bed was comfy and clean. Check in/out was a breeze. Would definitely stay again

Nice

All good except A/C fan sounds, very noisy

Excellent, clean, comfortable hotel. The staff was so kind and professional. We especially enjoyed Skye with her heartfelt farewell.

Staff was great and room was clean. Room can use simple upgrades like painting walls and wooden furniture with scratches, and new flooring.

Very quiet area. Clean spacious room.

Good hotel

Na

Good distance to nearby metro station, easy to use hotel shuttle. Room was pretty clean.

It was a good experience. Was on my way to NC. Just needed somewhere to rest till morning.

My stay was good. It would have been more comfortable had the carpet not appeared stained or unclean. An upgrade to a different flooring would be more sanitary and easier to maintain. The front of the sink cabinet also appeared unclean. It would be helpful to have a soap dispenser at the sink and a towel bar(s). One hook would not be suitable for more than 1 person. By the way, a bedside clock is still my preference, as opposed to my cell phone.

Everything was great! The room was very spacious for my fur baby. The staff was very helpful and pleasant.

We have stayed at other country inn & suites. Overall, we like this chain of hotel stays. There is a certain home-like feel and you hotel neighbors are usually great people to run into. Many of country inn & suites usually serve a delicious hot breakfast as well with a lot of breakfast combinations to choose from. The staff are very personable and helpful in making your hotel stay feel a little bit like home. We'll keep the country inn and suites as one of our top picks when we travel to various destinations in the country.

The stay was good we enjoyed thanks

It was good stay

Simple and nice place for a short getaway. Customer service was good and hotel was quiet. No frills, just a nice, simple, and clean hotel.

Location is great. 2 minutes drive to Branch Ave. metro station. Parking is $5 for a workday if pay with SmarTrip card.

Great customer service but the bed was hard

Make discounts and savings much easier to access and use, like AARP and VA discount should be for all veterans.

Nothing fancy but comfortable. Great Breakfast.

Good for purpose of business travel

This is a very clean property and very safe

Nice hotel near metro station with free shuttle.

I walked in to book hotel and told it’s sold out for single bed and cost was much more the Expedia. I booked using app. And came back in. He did apologize. Breakfast area was not clean. Broken tables. I do recommend this place

With the being on the first floor, I was concerned but lo and behold, there wasn’t any loud noise from the outside coming into the room. The 2 guys (checking in and out) were very professional and friendly. I would book again if ever in the area again.

The ad said there was a restaurant but there is not. I won't use your service again. Keep lying and you will be gone. Your AI sucks.

The room is clean the property is dated.

Great room for the price.

Quite

Cleaning crew should pay attention to the walls, especially in the bathroom, elevator makes loud noise at the third floor, toilet was running water at night. I left my jacket and pants in the closet, called the hotel at 3 pm same day we checked out but the person who picked up the phone told me that cleaning crew didn’t find anything.

We stayed for 5 nights and everything was excellent. Staff was polite and friendly. Will definitely stay again.

We came in from out of town for a 7on7 football tournament. The front desk staff and maids were very friendly. The hotel was clean and quiet. The breakfast was hot and ready to go for the guests. I would stay again at this hotel.

Good location with nice dining options

Good place not to bad

There was a hotel van parked long term at the check in entrance in the space where guests should normally park when checking in. This caused me to park behind it and not be able to shelter from the rain like guests should be able to do. After check in when time to bring my baggage in, no place to get the baggage cart off the sidewalk again causing me to walk out to my car and back to the cart making several trips in the rain. Once checked in and asleep I was awakened by the strong smell of marijuana. Strong enough that it woke me up. Called the front desk to make sure this was a non smoking hotel. Staff assured me it was confirmed that it was. When I told them about the smell they said they would see what they could do. Smell was there for hours and I couldn’t sleep well because of it.

The metro station was a ten minute walk from the hotel.

The breakfast could be better. I didn’t like the eggs and I wish they had more fresh fruit.

I really liked that i got a text thanking us for staying and telling us if we needed anything to reply to the text. That makes it so much easier while on the go in a busy city. The breakfast was very pleasant. A wide variety... something for everyone. I would definitely stay here again

It was a pleasant stay

Hotel is run down, needs a makeover. Breakfast wasnt that great and they have one waffle machine that everyone took too long