La Quinta Inn & Suites by Wyndham Central Point - Medford

Room was clean enough but not fully stocked—only one towel . Pool too grimy to use. In room coffee maker had dust/mold in it. Lobby coffee was very weak. Breakfast choices unappetizing—molded eggs, waffles, red delicious apples. Good enough place to stay buy amenities poor quality.

Awful, no dressers nowhere to put your clothes,no shower soap, no holders for soap. Breakfast was awful footwasbad to begin with then ran out of juice, Yogurt, yogurt, sir fruit was old and stale just playing awful

location was great. Clean property, felt safe for car and walking into hotel. Nice room. Nice staff.

Shower heads were horrible. Card reader wasn't working well when we were there so had to take a trip back to the front desk to get the card re-keyed. Housekeeping staff pressured us to leave 15-20 min before the noon check out time. So all in all....an economical stay, but kinda felt the age of this hotel.

Night staff were amazing, the young lady in the morning was nice as well. However there was construction going on. There was no breakfast, no juice, spoiled milk, flying insects inside the bread case etc.

I went in a little early as I was just coming from a 400 mile drive and the lady was very helpful with getting me a room before the three o'clock check-in. I want to make note that this hotel is the only hotel in the area that will let you bring your cat inside. Every hotel that said they are pet friendly are liars if they're dog only. Anyways, they have a swimming pool and free WiFi. They gave me 2 queen beds and it was a large room for me, my daughter, and her cat. Thanks for the good quick stay LaQuinta!

They charged us an additional $100 and didn’t tell us. I was told that they had to update the number of guests on the reservation but no one said we would be charged extra. There were dead bugs on the stairs, and they had no towels during our stay. The breakfast was not good, so we chose to eat elsewhere for breakfast the second day. The hotel staff were sometimes helpful, but some made you feel like an inconvenience. The hotel room keys did not work and we had to get help to open the door.

Dirty and loud would not consider staying there again!!!

The first night there we were welcomed to cockroaches. Ok our way back from the gas station the sidewalk had rats on it. The pool towels were over used and the hotel room towels were little to none.

This hotel is under construction right now, so things were messy, dusty and loud. I was checked into a room that had not been cleaned. I then had an AC unit that was very loud on and off all night. It was not a great stay but normally really like La Quinta.

The hotel is going through a major renovation. Lots of wet paint. Apparently this facility will be at Hilton next month.

We just stayed 1 night did nt have time to use hot tub or pool room was very clean and quiet

The breakfast was terrible. No juices. No water, and the fruit was wilting.

My friend had to go to the front desk every time he needed in his room as the key would not work. I believe he had twelve keys before the end of our two night stay. This was very frustrating and led to cold meals and time wasted. Other than that, this were great.

Paint smell, construction actively going on. Would have been nice to know this before booking. The pet area was also the smoking area, and not mowed or kept up. As far as not being mowed, I can see why, there didn't seem to be a single sqaure inch of grass on the property. Cigarette ash trays all full, trash cans didnt seem to be emptied - I saw the same convenience store fountain cup in the overflowing trash, two of the three days I was there by the front entry.

Everything was very nice, staff was excellent they are still under construction but still very pleased

All was very nice.

Apparently the hotel is going through renovations. Almost every wall had a wet paint sign, ceiling tiles removed. They also decided to paint the stairwell right next to our room. The smell was really strong and caused headaches. The “store” was maybe 20% full. Wifi that was used was from another hotel which seemed odd.Breakfast was the only “positive” point. Choices in breads, cereals, and waffle maker.

They are currently remodeling. It was hard to get a hold of the front desk staff half the time. But when we did, they were very nice & accommodating. It’s located right across the street from a truck stop so not that nice of an area, but great dining options within a half mile or so. They offered a simple buffet breakfast but we did not partake.

No

Everytime I book here, they are doing major work on the property.

One night on my road trip. I've stayed here before and have been impressed by the room and thd price.

No pool No snacks to buy or drinks Mess everywhere

...

Unbeknowst to us, this La Quinta was under construction. Pulling up to the front place were obvious signs such as bags of construction materials you had to walk around, long grass and very unkept surroundings around the hotel. Inside it had a very strong odor of paint and another odor, maybe drywall. Whatever it was it was not pleasant. Plastic sheeting was taped all over the hotel, with wet paint signs up in same places from one day to the next. The amenities were also very sparse. No bathmat, kleenex, tiny towels. The breakfast was the worst I'd had ever seen. Super weak coffee, watery eggs, sausage pattie that made frisbees seem preferable. No butter, but had "buttery spread" no peanut butter just one type of jam. The fruit were old, small and shriveled, no kidding! One last thing, often the front desk had no one there but had a sign that said, "Back in 10 minutes." The only thing semi-good about this place is the cost is less than many others, but it still isn't worth it.

The hotel is in the middle of renovations which was not disclosed during our booking or online check in. We found out upon arrive and discovered that most amenities were closed due to renovations, including the pool and convenience store. It was pretty noisy and kept our dogs on edge all through the night. The room had been freshly painted though not finished which was fine, the bathroom was done and the shower was decent though lacked water pressure. The staff was friendly though so that was a nice positive.

The rooms were clean and the bathrooms were big.

First floor everything was very old

Got to the hotel and was not able to check in due 18 yr olds can’t check in and was not able to get a refund $100 down the drain

Room was good, there seems to be some construction going on

Still renovating. New rooms are looking good. Breakfast includes a hot egg and breakfast meat, u make waffles, variety of breads and cereals. The milk is cold. The coffee is hot. The staff is friendly.

Thank you

From the moment I pulled up into the parking lot I should’ve looked around for another hotel. The hotel was under complete renovation the parking lot had a bunch of material and an area of its lot. The grounds look like they had not been kept up for quite some time.. I understand it’s winter in the northwest but this was maintenance and pair and care of premises.

Not good, not bad

Friendly clean, affordable. New upgrades to the property. Convenient for everything.

We had a wonderful stay. The room was clean and well maintained, and the breakfast was good. Highly recommended.

were remodeling the rooms. Yes, I want to take a nap during the day. It sounded like they were remodeling the room right above us.

They called around 8pm an hour before we were going to arrive to cancel our booking.

The room was recently renovated. It was quite nice. They will be updating the furnishings; the lamp outlets were old and loose and there were no USB outlets. The breakfast was nice, and the establishment is clean.

Clean room

We have stayed at this hotel three times before and been pleased with the experience. This trip, the hotel is re-modeling and two evenings we had to squeeze past work carts, material and trash to get to our room. The room and the hallways had telltale signs of construction work. The contractors need on site supervision to avoid these experiences and not burden hotel staff.

Great staff

parts of the motel are very ran down. From outside driving up, it doesn't even look like it is open.

Room was good - but hotel under renovation and so common areas were dirty due to construction.

The room was clean and comfortable. No problem parking.

Comfortable, nice breakfast.

Did not feel safe. Run down (but being remodeled). Could not control the heater.

Hotel was under construction which would have been nice to know ahead of time. Room was clean and bed was comfortable. It was a decent place for the price. But there is nothing much in surrounding area except for a truck stop.

Clean room, quiet, heated swimming pool and nice hot tub.

Loved

The wear and tear shows, and there is on going construction. The room was clean and neat.

This hotel allowed me to stay in a room that accommodated my pet. It was a nice stay for the night for a tired traveler. That and the breakfast served in the morning. Staff was nice, place was clean, although the parking at night when I walked my dog was a bit sketchy. Other than that, I had a good stay. Thank you!

The room smelled like paint. There’s construction/renovation on the floor, which made the room smell like paint and chemicals

Room key card & door lock not working properly from the beginning. In one night stay I had to get assistance 3 different times in order to get into my room. I did not stay here on my return trip. Facility has deteriorated since La Quinta took it over several years ago.

Need better parking lot lighting.

Awesome room and breakfast. Will definitely be back

They are remolding it right now about. Half done and it’s very nice. Up grade the gym. And this could really be a nice!!!! But very happy with our stay.

Unfortunately I chose the wrong hotel. This hotel is fine for a single man or group of men, but it is not comfortable for a woman traveling alone or with another female, nor would I stay there with young children. I have stayed comfortably in La Quinta hotels up and down I-5, so chose this hotel due to price and the advertised indoor pool and hot tub. Once I checked in I became less and less comfortable. The carpets were eye jarring, the luggage trolley truly filthy, the pool was cloudy and looked unsafe, when I questioned the one and only employee that seemed to be on the property, they said it's checked on Monday (my stay was Sat.), the hot tub was clean but the jets were explosive fountains of water, pool towels were not restocked and available. smell of room deoderizer or cleaning liquids was was so overwhelming you could taste it, the card keys, I was warned at check in "weren't easy to use, so just keep trying", at times taking me 10 or more tries to unlock my door. Opening my window to clear out the heavy smell was no help as the back up beeping and jake-breaking of the semis at the huge truck stop across the street made relaxing difficult. Common areas like the pool and pop machine room had insufficient lighting. Outside back and side doors were left propped open reducing the feeling of security and the front desk was not continually manned, but had a bell where one had to wait till the one employee showed up. I was glad to leave.

Staff refused to let me check in with third party and requested I cancel and rebook with hotel at check in, then advised me there would be additional rules not listed and I was not allowed to have guests at all. Visiting from out of town to see family and planned to have my daughter stop by to visit , not stay. Horrible service and asked why I was even booking the room and requested additional deposit . This is my first time traveling alone and last time booking there . I worry about booking with third party now without verifying I can check in from this point forward.

Air conditioner made a horrible noise all night, no matter if it was on or not

Reported for

This hotel is just okay it works in a pinch. The staff is hardly ever there at the front desk. We need to some laundry and the washers never worked and the lady refused to give our money back for the washer. The food court was dirty no one would keep it clean the carpets were dirty. So if you were wondering if I'm coming back to stay here again the answer is no.

We did not stay here. It was old, tired and not in a safe location!

Clean room and friendly staff

Pool hot tub pet friendly

Staff was good but owner (Indian lady) was nota nice or professional person.

Tv counter and night stand were dusty, I like the pool

Toilet didn't flush well. Furniture scratches and nicks. Staff not available unless you ring for service, then they barely speak English. Andare dtessed in street clothes, not business. Paint scratches on the walls. Pillows lumpy and knotted like they washed down! Not impressive, and i usually love LaQuinta. Maybe these are new ownets, i see remodeling going on, bit they could be around and more accommodating!!

There was a BBQ party in the parking lot, people smoking in the hallways and homeless guy digging thru the trashes.

The rooms all have a smell to them that is not pleasant. Some stronger than others. Wait time for an individual to check in was quite long but once they arrived they were very kind and helpful. Good option for a quick stay near the freeway.

We found a baby cockroach climbing on the wall in our room (208) before we went to bed. Room next to us was loud, talking/laughing, banging. The walls felt paper thin. The whole place including the room had a horrible smell to it, like stale or old, it didn’t smell clean. The breakfast was not very appetizing. Not a great stay especially having a roach in the room. That’s not hygienic at all.

The room was clean and bed comfortable. Just what we needed for a one night stay. The breakfast was not that great..

Everything was fine and staff was helpful answering questions about restaurants.

Staff very friendly.

Check in was smooth and in a convenient location.

Felt worth the price. Spacious, neat bathrooms, very good breakfast.

Easy to find from the freeway. Well sound insulated. Clean. Efficient staff.

The sink in the bathroom had pubic hairs. The carpet was stain and smelled like mildew. Breakfast ended at nine and by eight most of the food was gone very limited had to ask the front desk to replenish. I don’t recommend this place or would stay there again.

Outside of the property is in disarray. The carpets in the hallways are dirty and bubbling up from the floor. When I entered the room, it had a weird smell of almost like wetness. None of the plug-ins on the light fixtures worked. Due to this, I had to unplug the lamp and alarm clock to plug in my accessories. All of the lamps had different shades of light bulbs and the one next to the bed did not have a bulb in it. The bed was comfortable but all the pillows were different sizes or shapes. Breakfast was very small and coffee was not good. Not the normal La Quinta freshness or cleanliness that we are used too.

We stay at this La Quinta pretty consistently, and we will continue. It’s just unfortunate to see it’s gradual decline over the last couple of years.

I reserved a king suite and one was not available. The one chair in the room was broken and found that out after sitting in it. The TV only got 1 channel!! None of the outlets worked except in the bathroom. It smelled very strongly of bleach. The blankets had stains on them.

Check in staff was super friendly and helpful.

Not very personable

Very nice staff.

Great stay

La Quinta staff was very hospitable and friendly.

color, clean, space and room. Just pretty satisfied with our stay, and the price.

Bed was really comfortable and air conditioner worked well. No hangers in closet had to request. No variety with breakfast. Same thing every day. Only had sausage patty and scrabbled egg patty, waffle cooker.

Under renod

Very clean and good breakfast

Good price and I did get a good night's sleep, but this is marginal.

Inside the hotel was being remodeled, which was fine, the staff were very kind, but outside when parking my car, I heard a man talking

Quiet, very nice

I thought the hallway looked dirty it looked like it had not been vacuumed in a while and the elevator floor had paint on it with chips in the floor

The manager was extremely friendly, the hotel was clean and quiet. The breakfast could be better, they had very few things to choose from and was bland, but did the job

Could have just chk’d in via self chk-in as the welcome was waiting, the towels Were limited and had hairs, the cleaning personnel were infighting, the service bell boy was stinky and the room was not clean per La Quinta standards…

Pool was awful- The air burned your eyes. Dead cockroach near pool. Cloudy water. Hot humid bedroom- door didn’t secure shut properly. Stains on the bed skirts.

The air of the indoor pool stung your eyes so bad that we couldn’t stand to be in there long. Pool was too cold and cloudy. Dead cockroach in pool area. Door to room difficult to open then did not secure shut after entering the room without pushing it closed. Stains on bed skirts. Hot humid room that the fan didn’t help to cool.

They charged me for bring a service dog and claimed that i didn't make the reservation directly with the hotel and reserved it with a dog. They almost wanted to deny my reservation. It is 110 degree outside n the swimming pool chloride smell so strong, make me nausea. Will not book this hotel again.

I enjoyed my room, it was very quiet and clean. It was a pleasant surprise, since the exterior landscaping is neglected.

Furniture in the room is old and falling apart. None of the outlets hold plugs they just fall out.

They are in the middle of renovation so mornings were loud. Room was clean and staff are friendly

The breakfast was horrible powder eggs sausage only warm thing to eat no real butter just below what we expected from your hotel once you got in the room they were nice and clean but your room entry system is bad

It is showing age

It was dirty and the smell was horrible

The lobby had a strong chlorine smell

The hotel is in terrible condition. Rundown old and not taking care of. The bathroom walls had patch holes everywhere. Our toilet seat looked like something was eating it. It literally had Very dirty and uncomfortable to stay. We have stayed in probably hundreds of hotels for sporting events over the last 10 years. This is absolutely the worst hotel condition wise we have ever seen.

The bathrooms are updated. I love the shower. Great water pressure and heat.

Dirty

The staff is great! The two very comfortable queen beds were relaxing during a long road trip. It was a wonderful place to stay. We love that it is a pet friendly place as well. We would love to come again.

My stay was from Thursday, to Monday. Room service did not assist in changing or providing new anything. Never once visited our room. I had to request new towels nightly. Not sure if this is normal, on their behalf. But I would not go back.

The breakfast could had been better.. the washer dryer was next to the dining area and kept giving a very bad smell..

Breakfast eggs and sausage tasted terribly fake. Bit of a mess right now.

Staff is very friendly. Room smelled of disinfectant. Ice is not available on all the floors. Very convenient stop for people traveling on Highway 5.

They need to clean during construction

The dogs love it!

Okay place to stop in for the night...

We came over to go to a concert at the fair. The front staff was friendly, and efficient. I love how close this is to the expo, it makes it easier to get to the fair! The room was clean and comfortable

Enjoyed our stay! Would stay again.

The beds are very uncomfortable needs thicker pad on it.

La Quinta Inn itself was good. The representative that checked us in wasn’t very welcoming. They offer a good breakfast, and the inn is conveniently located right off the freeway.

Disgusting

Pluses: Convenient location, adjacent to the highway, and our king room was clean. Online advance check-in was easy and saved time on arrival. Cons: We had trouble getting our plugs to work in the electrical outlets and we had to keep jiggling the plugs before they finally engaged (a problem we've never had elsewhere); two of the pillows felt like they were stuffed with crumpled plastic bags, and one of the wall outlets had no cover plate. A couple of places on the bathroom walls were primed but unpainted. Not a big deal, but notable nonetheless.

Terrible experience.

We stay at this hotel every time we go to and from ca. to Wa. Our only complaint is the breakfast. Don’t repo ish the food items when they are gone. They need someone to take care of the breakfast area only. Right now the lady at the front desk checking people out and taking care of everything else tries to do the breakfast area also. She can’t do everything.

Despite the property conditions the staff was helpful.

It was fine for what we needed but would not stay there again.

The property is undergoing renovations so there was construction materials blocking one side. The pet friendly room was right by the pet area on the first floor away from the construction so that was good. There was parking for oversized vehicles. The location is right by the highway and a truck stop so if you’re a light sleeper this may not be a good choice. The staff was efficient and friendly. Basic breakfast (egg and sausage sandwich makings, waffles and cereal) was included.

We live in the same town as the hotel and our air-conditioning went out so we booked online and when we got to the hotel, we were told we could not check in because we live too close to the hotel. We returned away and not refunded our money. It was devastating! We spent all our money on this hotel and had to go home to a hot house.

I feel significantly mislead by other reviews. The hotel is dirty and run down. Our sheets and towels are dirty and stained. The floors are dirty and there was hair from a previous occupant on our mattress and on the shower. There’s scratching on the walls and it looks like they painted the toilet seat instead of replacing it. This place is gross.

To begin with, the sheets in one of our beds had a blood stain!!! There was a lot of construction going on in the place that was not communicated at booking. Staffing was minimal. I wouldn’t stay again

Perfect for road trip!

Very clean, and offers a lot for a moderate hotel. Great breakfast as well.

Good family friendly stay

Poor quality breakfast

I believe that it is in transition or has new owners, because its clear there is working being done on the property. The rooms were a tad dingy. The locks on the door were tricky to get into. The bed was incredibly uncomfortable. Breakfast was very, very limited. Barely saw any staff around. Check in and out was pretty easy though! Definitely get what you pay for.

Outside grounds aren’t safe. Rug are boring, and furniture was scraped . Toilet area was small

Nice location too bad the only restaurant near by was KFC.

I booked the room around 11:20pm. Showed up at the hotel 11:30p. Tried to check in. The front desk person immediately started complaining about what I already paid. Said that Expedia changed the rate. Tried to charge me more. I said I wouldn’t pay more. I said” I guess I’m not checking in and he said “right”. He was extremely rude. Wouldn’t let me check in without charging me more then I prepaid. I was out on the street and he charged my card anyways. I have a case with Expedia, hoping to get a refund. Expedia did not change the hotel rate. What I pre-paid 10 minutes before reflected one key credit. I was treated rudely. Denied check in and still charged. I ended up finding a super 8 down the street to sleep at.

I planned a two-day (~800-mile) drive from Seattle to Napa Valley. Medford is roughly the half-way point. I found a very excellent rate for this hotel. I ate dinner at a nearby Mexican restaurant and got a simple breakfast sandwich and latte at a cute local coffee shop a few miles away.

We had a terrible time, the room and hotel was absolutely filthy, it was in a terrifying part of town where people were sleeping in their car. It was so noisy, it was so difficult to sleep. We actually feared for our safety.

I was arriving from out of state for a wedding and requested to be able to check in early which they said they could accommodate. Upon arrival they told me they would be lucky to have it ready by the time check-in comes around at 4 PM. After about an hour, they finally were able to get me into a room. I know this is not something they have to do, but I was told it would be possible otherwise I would’ve booked somewhere else. Also, the photos do not match up with what it looks like upon arrival inside. They are in the middle of remodeling so it’s noisy and not well put together. Definitely would’ve booked somewhere else if I would’ve known their under construction.

Rooms are outdated but staff is very helpful and friendly. It’s right next to i5 so the freeway noise is constant. The AC worked but was so loud. Made really loud noise all night long. A basketball team was visiting and they had rooms above us, needless to say, constant noise from them until about 2am. That, the freeway and obnoxious AC was a lot. Maybe a different room would have been better. Not a bad area. Felt safe. Very close to food and the rogue family fun center

The room was okay. Overall, considering the price and the stay, it was acceptable. However, breakfast was not good at all. It's suitable for just one night if you're traveling for a long time. Although it is advertised as a 3-star hotel, my impression was that it doesn't quite meet that standard.

It wasn’t very clean. The guests before us left their food in the refrigerator and it wasn’t cleaned out. Sink was missing a plug and leaking. The elevator floor was wet from people jumping in soaking wet from the pool.

A lot of wear and tear and deferred maintenance. Felt uncomfortable due to the poor conditions of the hotel. Rates are not commensurate with the experience.

The 1st thing we noticed when we got in the room was the strong smell of bleach. Looking back I wish we would have changed rooms right then but we unpacked and headed out to The Family fun Center. We we got back we discovered the bathroom door did not close all the way, the bedding and pillows were horrible. Big lumps in the pillows. There were not enought towels for all of us and found out they were being washed and wouldn't be ready till 8:00pm. The room sure needed an upgrade.I felt like I didnt want to touch anything in the room even though I wiped it down myself with lysol wipes. The pool had band aids around the pool and water cold. Jacuzzi had soap bubbles all of a sudden after we were in about 30 mins coming out of it. The washers were nearby so it made ne wonder. Then the worst part. At midnight we are hearing banging and noises and vacuuming. The walls were also so thin we could hear our neighbors talking and when they went to the bathroom or using their sink. No good night sleep for us. Beds not comfortable. For the price I paid it was nuts. And we were so tired we didnt make it to the free breakfast that ended at 9:00am on Sat. Never again would we stay there.

We stayed two nights. It was a decent place to stay. The pool and hot tub were cloudy and dirty with band aids.

Not that great, it’s next to a truck stop and our room smelled like sweaty arm pits

Great shower pressure!

It needs some upgrading.

very clean and very friendly staff. great breakfast, updated room

The bed, linens and cleanliness were pluses. The open receptacle box in the bedroom, the unpainted drywall repair and the confines of the commode area were not. The pool is so over chlorinated, you can smell it throughout the entire facility.

It was good. The room had a foot smell and they only provide you with 2 big towels. i had to request 2 more. Other then that it was good.

parking was scarce

I stayed one night with my two kids on our road trip. This hotel was perfect and everything that we needed. The kids loved the indoor pool while I soaked in the hot tub, the staff was friendly and helpful, the room was freshly painted with a new bathroom. Clean and comfortable beds and room. Double window on the freeway side of the room so I didn’t even hear one truck! The breakfast was delicious and free and I would absolutely stay here again.

The engaging and helpful staff and comfortable room furnishings

Great location with lots of restaurants/gas at walking distance. Rooms were clean and comfy. We enjoyed the complimentary breakfast which includes make your own waffles! We enjoyed the pool/hot tub and gym as well. Would definitely stay there again!

Clean facility and rooms. Friendly, courteous and obliging staff. Good location in Medford.

This guest did not leave comments about this hotel.

There were ants in the room and a musty spell. There was also no staff around when needing things like towels.

Old and outdated. Not clean. Broken side entry keypad.

The breakfast did not have alot of selection compared to other La Quintas. The room was clean but it was very old. The surrounding businesses were not great choices for food either. I would want to select a different location.

Not that I can recall. The elevator took forever, like an old Vegas hotel.

A lot of drug addicts sleeping in parking lots. The hotel room was dirty. The wall had huge gouge marks and needs to be fixed and painted. The shower drain would not drain water. It would fill up like a bathtub when you take a shower it was uncomfortable

He remembers us from 2 weeks ago. And we were able to get the same room as we had the first time we stayed

Card entry for door didn't work reliably. Had to ask for help.

Breakfast could have been better.

Hotel is dirty old and rundown. Owner and manager is judgmental racist and extremely rude.. Stay somewhere else!!!!!!!

Pool rather small and shallow

This guest did not leave comments about this hotel.

Rude staff on phone, door lock card reader broken, 1 cold beverage cup for 2 guests, 1 coffee packet enough for 1 cup of coffee for 2 guests, microwave damaged/poor condition, refrigerator warm, toilet area extremely narrow.

The staff( lack of anyone there to help), there was no towels in the room, no towels by the pool, almost nothing in the snack shop, breakfast was a joke, the hot tub wasn¿t hot, room was missing electrical plates, and much more.

It felt unclean

The room had cobwebs on the ceiling

The rooms are nice. They have everything you need. It is close to everything.