Best Western Chambersburg
About Best Western Chambersburg
Located in Chambersburg, 23 miles from Gettysburg Seminary Ridge Museum, Best Western Chambersburg provides air-conditioned rooms and a seasonal outdoor swimming pool. This 3-star hotel offers a 24-hour front desk. Jennie Wade House is 25 miles from the hotel and Gettysburg Heritage Center is 25 miles away. At the hotel, every room includes a desk. All guest rooms will provide guests with a fridge. Buffet and American breakfast options are available at Best Western Chambersburg. Gettysburg Museum of History is 24 miles from the accommodation, while Shriver House Museum is 24 miles away. Hagerstown Regional Airport is 17 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Multilingual staff
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel reviews are mixed, with guests praising the comfortable rooms, good breakfast, and friendly staff. However, there are consistent complaints about the cleanliness of the rooms, the need for renovation, and issues with noise from traffic and other guests.
- Comfortable rooms
- Good breakfast
- Cleanliness issues
- Need for renovation
- 4/5
The property is located well and clean . No issues .
- 5/5
Hands down the best value in Chambersburg. And I mostly stay at Hilton properties but because I am here so frequently to see a sick relative, I needed something more affordable. Hotel seems renovated, very clean, staff was friendly, everything worked, bed was comfortable, towels are new, breakfast was in line with what one would expect. The location is near a highway so you might hear the trucks but it’s a safe area and the hotel itself is quiet.
- 5/5
We always stay there when we come to Chambersburg and are always treated with kindness.
- 5/5
It was very pleasant stay clean and well maintained my only concern was the bathtub felt a little slippery and there were no grab bars or soap holder things to hang on to
- 5/5
Exceptional
- 4/5
Clean and good night rest. Breakfast simple and good.
- 4/5
Good
- 5/5
It was a good stay. Clean and comfortable
- 4/5
It was a nice hotel clean did have a kinda funny smell but it was ok. Staff helpful and friendly felt safe. Breakfast is what you would expect it was fine.
- 4/5
My room was clean, the property well maintained, and the staff very helpful
- 4/5
Good value. Next to a noisy freeway.
- 3.5/5
Good
- 3.5/5
The location was nice and they have remodeled the hotel which is nice. The common area was nice and plenty of seating for breakfast. The hotel staff were very pleasant and helpful. We had to switch rooms due to issue with the shower. The 2nd room was better but both rooms had issues with the toilet seats that are cheap and don't stay in place, they slide around alot which is very uncomfortable. The beds are on platforms and they are not securely in place so the bed slides alot when you sit on it and the metal bed frame that the bed sits on is uncomfortable and can hurt your legs so this was always a concern when getting in and out of the beds. We have stayed in numerous Best Westerns before and were a little disappointed with these issues. Overall we had a nice stay but these are issues the hotel should consider to correct to retain repeat visitors.
- 5/5
The Chambersburg PA Best Western is my go-to stop on trips up north. It has always proven to be reliable for consistency in cleanliness, comfort and overall quality. The staff is friendly, helpful and articulate which I find to be a big plus in the service industry. My room is always immaculate and well appointed. The complimentary breakfast is very pleasing to wake up to. The dining area was renovated in the past year and looks magnificent. It shows what pride the management takes in keeping their hotel a number one stay for travelers. I highly recommend this Best Western to all who come that way.
- 3.5/5
Breakfast was basic but expected. Would prefer English muffins as a bread choice. The room lighting was rather stark with the no shade options. Better suited for common areas? I do like lots of lighting in room, just softer. Pillows could be improved too, (one firm one soft).
- 5/5
Great clean hotel, at an affordable price. The free Breakfast was great! Highly Recommend.
- 5/5
GOOD BREAKFAST SELECTION. I WOULD HIGHLY RECOMMEND. EVERYTHING WAS GREAT
- 4/5
Very good
- 5/5
Clean property inside and out, well stocked and clean breakfast area, friendly staff, smooth check on and out.
- 5/5
STAFF WERE GREAT. VERY CLEAN GOOD BREAKFAST SELECTION. I WOULD HIGHLY RECOMMEND. EVERYTHING WAS GREAT
- 5/5
The room was fantastic Great internet breakfast was great room was clean Nothing really
- 5/5
The room was fantastic Great internet breakfast was great room was clean Nothing really
- 5/5
Our trip was too short...lol
- 5/5
Location was great. Our trip was too short...lol
- 3/5
Price and breakfast was ok. The room had an odor. Nothing that would make you sick, but just different, not a clean odor. Mattresses are old. A so-so hotel.
- 4.5/5
It was clean and nice The people banging on wall next to your room and staff did nothing about it
- 4.5/5
It was clean and nice The people banging on wall next to your room and staff did nothing about it
- 5/5
The recent renovation is lovely. Front desk now has a little snack sales area and the rooms are nicely updated. Breakfast was good.
- 3/5
Remodeled but very basic and the room smelled funny from the drain in the bathroom. Beds were comfortable though
- 4.5/5
Superb
- 4.5/5
Superb
- 2/5
Breakfast was very good, staff very friendly but a weird smell inside the roon
- 4/5
Had to unexpectedly stay another day. Had to switch rooms. Both rooms looked clean but details dusty (like bckspladh, top of beds). Did like the mattresses though. Breakfast stopped at 9 am... too early for me cuz of trouble sleeping. Noise from highway but able to keep fan on (nice!). Close to several restaurants. Good parking.
- 4/5
Comfy beds, clean room but whole hotel had a strange odour. Decent breakfast, very limited amount of shampoo / body wash in bathroom, had to ask for more.
- 3.5/5
Noisy Highway near by. Hard to sleep.
- 3.5/5
Noisy Highway near by. Hard to sleep.
- 4/5
Everything was fine
- 5/5
great place to stay
- 4.5/5
Breakfast was good with many selections Sink outside the bath area
- 4.5/5
Breakfast was good with many selections Sink outside the bath area
- 5/5
For a budget hotel, our double queen bed room was very clean and comfortable. The breakfast was well-maintained with nice chairs and tables -- not just plastic things around a cheap unsteady table. Everyone was polite. We would stay again.
- 5/5
Atmosphere and location
- 5/5
Very clean, good breakfast.
- 5/5
The staff was very welcoming and pleasant
- 3/5
We arrived very late (or rather very early in the morning) so there may not have been many rooms left but we were at the end of the building nearest I-81 and there was a lot of road noise, which prevented deep sleep. The room was clean and the beds were comfortable, they are pet friendly though we did not have pets. There was a nice looking breakfast the next morning: waffles, eggs, sausage, biscuits & gravy, toasts and muffins. For the price it was good, if we stayed again we’d request a room in the middle or near the lobby.
- 4/5
propreté de la chambre et surtout de la salle de bain
- 5/5
Property was perfect for our quick stay. Breakfast was decent and available. TY
- 5/5
Good hotel, room was clean, parking was easy. Hotel was located close to so many shops and restaurants. Breakfast was good.
- 4/5
Nice and clean room. Breakfast was what you would expect
- 3/5
Parking convenient. Early departure so no breakfast. Heard neighbors talking & tv
- 5/5
The stuff was very accommodating.
- 5/5
Super propre, grand parking, bon déjeuner, vraiment pas onéreux
- 5/5
Room is large and clean. Breakfast is generous and well presented.
- 5/5
Loved the closeness to food options in the area.
- 5/5
Very clean hotel! Check in folks were nice and the breakfast was great! You can tell these folks care about their property! Excellent job folks, thank you 😊
- 5/5
Very happy. The room were updated and the breakfast was pretty good.
- 5/5
We have stayed at this hotel many times . They have completed the remodelling and it is lovely; job well done! I have no negativities all positives.
- 5/5
The room was amazing for the price. Big, comfortable, clean, and fully functional. The hotel was very quiet and is pretty close to many good places to eat and theres many stores around. The staff was helpful and the breakfast was good for the price.
- 4/5
Clean room, comfortable bed, friendly staff, but the room was freezing when we checked in. It warmed up eventually, but wouldn’t it be nice if they turned the heat on when they knew someone was going to be staying in that room?
- 5/5
Clean rooms, friendly helpful staff
- 5/5
Clean room!!! Whole hotel was clean and recently updated. The beds were comfortable. TV was current and easy to use.
- 4/5
Great check-in staff, friendly and efficient. Clean modern lobby, halls and room.
- 5/5
Clean room. Nice lady at desk. Decent breakfast. Quiet.
- 1/5
The Expedia website is wrong and says they allow 18 yo to check in. My 19 yo tried to check in and was refused because the hotel policy is 21. This is a huge problem because very few hotels allow 18 yo to check in and she was left without a hotel. I am very angry with Expedia.
- 5/5
She was very nice and check was very easy.
- 5/5
Everything was fine. Room was clean and comfortable, breakfast was good,coffee was hot. 👍
- 5/5
Clean updated rooms. We will stay here again.
- 5/5
Friendly, clean and quiet.
- 5/5
Yes!
- 4/5
Heat worked well Walls are a little thin, I could hear the next door room TV
- 5/5
Hotel has been renovated. Very clean and comfortable. Hotel staff are attentive, and efficient. Breakfast is the typical offering, but is well maintained.
- 5/5
Check in was great. Clean room.
- 5/5
The bed was wonderful, got a real good night's sleep. Breakfast was okay. Usual fare of sausage, eggs, biscuits/gravy, waffle maker.
- 5/5
Great
- 1/5
This was by far the most disgusting hotel I ever stayed in. The halls reak of dog pee, the walls are lined with those timed scents sprays- so the halls smelt like cinnamon scented dog pee. Then someone kept cooking curry every day- it was just awful. The hotel has no sound proofing, so you can hear all of the trucks from the highway. The lights that shine on the building actually shine right into the windows, so at night there are just bright lights pointed directly into the room. I could keep going, stay away.
- 4/5
The room was fine. I was so tired even if they weren’t I would not notice.
- 5/5
Yes to all these-- wonderful staff, spotless room and lots of amenities beyond the great breakfast!
- 4/5
It’s good value for the price with a very low pet deposit ($15). Staff were great. Clean, safe. It is very near the interstate. Did not bother me as it served as grey noise but could definitely be heard. Lots of contractors so you’re going to hear them coming and going at odd hours.
- 5/5
Clean and easy with dogs
- 5/5
Spotless and modern room. Full, hot breakfast. Quiet. Very friendly staff. Will return.
- 2/5
Staff was very nice..
- 4/5
The breakfast menu was good; however, a pleasant addition would be oatmeal. The
- 5/5
I have stayed here several times during our travels north. The hotel has been renovated quite nicely. Lobby bathrooms are now fully renovated as well and breakfast area is clean and spacious. Breakfast is simple but on par with what is offered in similar hotels. I appreciated the strong coffee. Our room was impeccably clean and beds were comfortable. Pillows not my favorites but i always take my own. While it is a pet friendly hotel you would never know it. There is no pet odors but this may be because they do offer pet free rooms which is what i requested. Reception staff very polite. The rate is great for the quality of the property. I've recommended this property before and continue to recommend it as long as they maintain the present level of upkeep and cleanliness.
- 5/5
All good.
- 4/5
I only down side was that I think it's time they start updating the mattresses. The first 2 nights I woke up at 4 because my back ached. The other bed turned out to be much more comfortable.
- 5/5
Room was spotless. Nice variety for breakfast. Friendly staff. Only downside is the traffic on the interstate is very loud in the room.
- 5/5
Nice property
- 5/5
Room was spotless Staff exceptionsl
- 5/5
Great check in. Room nice and clean. Great breakfast.
- 5/5
Awesome place to stop . Convenient to I81
- 4/5
Check in was good from there end. Expedia was treble. The money wasn’t in there account. No one from Expedia could fix it so we had to cancel the reservation and I had to pay the hotel direct which cost me $49.00 more. Still have not seen the refund to my account from Expedia
- 4/5
Very nice for the price
- 4/5
I would stay there again if I was in the area.
- 5/5
Our second time stopping at Best Western.
- 4/5
Long walk down the hallway
- 5/5
All excellent
- 2/5
For example, the shower in this hotel was abysmal. It barely worked due to a plumbing issue. I could only get a trickle out of the shower head. The room itself was tacky and rather dismal. I don't think they light the rooms well, so you don't see the fact that the decor hasn't been updated since the 1960s.
- 5/5
Easy check-in, nice room, friendly staff
- 5/5
Has everything you need in a budget hotel including laundry room. The front desk received a package for me before I arrived with no issues, which I really appreciated.
- 5/5
It was nice to have a hot breakfast that a GF person can eat. The bed was a bit harder than we are used to so not super comfortable. It was modern and clean
- 5/5
Air conditioner was a little loud, but everything else was in very good condition
- 5/5
Overall very impressed with the hotel. Only suggestion would be better pillows and maybe change out breakfast options.
- 5/5
A good location. Clean and reliable. Stay here when visiting the area. Decent breakfast. Friendly staff. Clean rooms. Competitive prices.
- 3/5
There was a strong odor of animal urine which got worse each day, making it hard to breathe. It is a dog friendly hotel and we have a dog but didn't expect the overwhelming smell. It was also very noisy, from the road noise and one of the neighboring rooms (room 159) had their TV very loud until 3:00 am.
- 5/5
This is our second night staying here. It was our first night,now it is our last night. Repeated because it was so clean and lovely. Great property.
- 4/5
Recently remodeled and looked great. Clean and staff very friendly. Walls are very thin and street traffic is noisy: we were on the front of the building - perhaps another room would’ve been quieter.
- 5/5
This property has been completely renovated and was very lovely and clean. We enjoyed our stay. Just general suggestions for motels… there are never enough towel racks for damp towels. It would also be nice to have a safety handle in every bathroom for the shower/tub combination. I am not handicapped but stepping over the tub into shower can sometimes be tricky. But again, this property was great.
- 3/5
Place smelled odd ,, seems like it was a converted nursing home. Better options in area
- 5/5
It was very quiet and efficient to check in and out.
- 4/5
When we got to the hotel the person behind the desk told me my credit card was declined. I knew that was impossible plus I showed them that I had the confirmation from hotels.com that it was paid for. They then told me I should contact hotels.com because they were not paying the hotel so I would need to provide other payment. I contacted hotels.cok who was super helpful and called the hotel twice. We did finally get in but
- 4/5
Not super clean, air in rooms was musty smelling.
- 5/5
Love the remodel! Very clean. Multiple USB ports which were useful. Just wish the pool was indoors.
- 4/5
Quiet
- 5/5
Supper clean hotel. Really good breakfast
- 5/5
It was perfect for our quick overnight trip. Things were clean and the beds were very comfortable. We didn’t realize when we booked but the surrounding area has everything you could possibly need access to (restaurants, convenience stores, shopping). Will absolutely stay here again.
- 5/5
Very impressed with how well the hotel is maintained. Recent upgrades demonstrate a commitment to ongoing excellence. Staff is friendly and personable, often going that extra mile to meet your needs. This is my preferred stop on long trips. I call it "affordable luxury." Please let them know how highly regarded they are and how much I appreciate their dedication to a high level of service.
- 5/5
Love the breakfast and salt water pool. Rooms were great and clean and overall a great hotel. I stayed with my kid and between breakfast, the gym and the pool, everything was awesome. Great place to stay.
- 5/5
Stopover for trip back home. Good value
- 4/5
All but one hippy dog all was fantastic
- 4/5
It’s a very nice hotel for the price we paid. Everything was good to very good. Nice breakfast.
- 5/5
Bed very comfortable.
- 5/5
Resently renovated great stop and dog friendly
- 5/5
It was immaculate. The mattress was sleepable. We didn't wake up in pain which was a miracle!
- 5/5
Breakfast was good
- 5/5
I think the bathroom needs grab bars for older adults like myself who need safety getting in & out of tub.
- 5/5
Good value.. clean room.
- 1/5
The hotel was renovated very nicely, and at first glance, it looked promising. However, the cleanliness was extremely disappointing. The bathroom curtain looked like it hadn’t been changed or cleaned in weeks. The bedsheets, pillows, and pillowcases were dingy and visibly dirty. When I lifted the sheets, there was a large yellow stain absolutely unacceptable and unsanitary. It’s disturbing to think someone is expected to sleep in someone else’s bodily fluids. The headboard was also dusty. This hotel could be a 10 out of 10 if they simply cleaned properly. As for the breakfast I didn’t even bother. If the room was that dirty, I wasn’t about to trust the cleanliness of the food. Would I stay here again? Not unless they seriously improve their cleaning standards.
- 4/5
Long trip with mult. Hotel stays so finding one that was comfortable and clean was a pulse!
- 3/5
Just not clean. Carpets, flooring, tub, bathroom molding...all were visibly dirty. We come to Chambersburg for overnight stays frequently. This is our first time staying here. There are multiple options within minutes that may be a few dollars more, but knowing that you are staying somewhere that is clean is worth an extra $20.
- 5/5
Excellent staff, convenient location, spacious and clean room - thank you!
- 3/5
The whole first floor hallway smells like dogs. We reserved 4rms. 3/4 smelled decent. 1 smelled like the dogs of a thousand years had used it as their fire hydrant. The SMELL woke me up in the night multiple times. Unfortunately there were no vacancies elsewhere or I would have gone somewhere else. Attendant was nice but couldn’t help. Parking is also minimal.
- 5/5
It's run by a very nice family. I left my Kindle in my room and they called right away so I was able to come back and get it.
- 5/5
Friendly staff
- 4/5
The front desk staff was very helpful.
- 4/5
Good location
- 5/5
Property was as promised.
- 5/5
This property is well cared for. It is an older property, but in great shape. Everything worked in the room and parking was very convenient. The website indicates that the front desk closes at midnight, however, I called and the front desk actually closes at 2 AM. I made my reservation and called back and they confirmed for me which was wonderful. Great property.
- 5/5
Most comfortable beds and pillows we slept in at a hotel!! The only complaint we have is you can hear the trucks on I-81 and no bottle water in the room other than that it was a great stay!
- 5/5
The outside of the hotel looks a bit old so I was worried upon my arrival how the rooms would look. But the rooms looked great! The pool is outside so it can get cold later at night. The breakfast was decent but limited options, however for the price you pay and the convenient location it is a great option. The staff is always at the desk and was polite.
- 4/5
The room smelled like dog
- 4/5
Staff was great, room was accommodating but bathroom vent was loud and shower did not work.
- 5/5
Very clean and helpful.
- 5/5
good place
- 5/5
Overall grest
- 5/5
Clean, quiet, cozy and comfortable! Would stay here again.
- 3/5
Able to get a room for same day within an hour of stopping. Looks like a good place for pets. Bed clean and comfortable but shower seemed dated and there was carpeting and odd smell upon entering room.
- 4/5
No comment
- 4/5
This property was apparently newly renovated and it showed. The room was clean and modern looking, the breakfast was good, and staff friendly. I would recommend this property, especially at the price we paid.
- 4/5
Quick night stay on the road. Facility met requirements and was a great price.
- 1/5
Dunkin on
- 1/5
The clerk barely spoke English, the air conditioner was off. It is 95 degrees here.
- 5/5
Clean place, friendly staff & great food options close by
- 3/5
Convenient, as advertised
- 3/5
The hotel was pretty clean but could be cleaner. Overall it was a nice place for one night.
- 5/5
Peaceful
- 5/5
Clean, great customer service
- 5/5
Friendly staff, clean and attractive property. Everything was great!
- 5/5
Everything
- 3/5
Okay for a night
- 5/5
Good stay!
- 4/5
Overall good value. Rooms are clean and well-stocked. Beds and pillows are of average comfort. Road noise very loud on the road side. Coffee was good but rest of breakfast mediocre.
- 4/5
Bed was very hard. Walls are thin. Heard every little noise. Sink gurgled through out the night. Bathroom needed to be cleaned better. Couch in the room had stu
- 2/5
This hotel was so loud. Each door slams every time you close it. Our neighbors got home at 10:30, the slamming doors woke us up, we could hear their entire conversations and the tv thru the wall. We had a long drive the next day. Being up past midnight was not part of the plan. Would not recommend staying there. Plenty of hotels in the area to choose from.
- 4/5
Toilet seat was not secure. Towels were not of good quality. Other than those two things the property was clean and the staff was friendly.
- 5/5
Value and cleanliness
- 5/5
A little gem of a property
- 5/5
This property is an unexpected surprise for this price point. The hotel has been tastefully renovated with attention to details. Rooms are clean and quite spacious, the bed and pillows were very comfortable, I appreciated the third towel in a king room since most hotels are putting two. The staff was courteous and professional and accommodated my profile requests. We had the opportunity to stop in Chambersburg on our return trip and we didn't hesitate to book this hotel so both my experiences were very positive. Definitely recommend this property and will be staying again next time im traveling on i81
- 3/5
The room had an odd smell to it.
- 4/5
Bu5 we just needed a night’s sleep.
- 4/5
Very convenient to Route 30, restaurants, gas stations, shopping if necessary. The hotel was quiet, clean, friendly staff, adequate breakfast to start your day. We would stay here again.
- 5/5
All rooms on one level
- 5/5
It was good. Just passing through and needed a place to stay.
- 4/5
No issues
- 5/5
Room was very clean. Hotel was very clean and quiet. Room was quite large. Very satisfied.
- 5/5
Clean, comfortable, updated, economical
- 5/5
Very clean. Comfortable bed and great shower
- 4/5
Rooms were clean and comfortable. Only issue is the bathrooms are not handicap accessible. No bar in the shower. Not sure if youd have to ask for a special room, but feel in this day and age all bathrooms should be handicap accessible.
- 5/5
Appreciated having an exercise room. Breakfast was very good with a lot of variety. Front desk staff was pleasant and helpful.
- 1/5
Guests in room beside us made noise, kids banging on walls, screaming, loud voices until almost 1 am. entire reason to use hotel was to get a good nights rest. other guests were cooking in rooms, hallway smelled of what ever they were cooking. Shower divertor not working properly, low water pressure to shower. Not a good stay, will find another hotel on our next trip through,
- 5/5
The property has undergone a major upgrade and the results are great. This is our go to destination on our trips south.
- 4/5
All good
- 5/5
Nice place would definitely come back!
- 4/5
Hotel isn't far from the highway making it a great stop for our one night stay for our roadtrip. Breakfast was good, but could have had some more options. Room was a decent size, but could have been a bit cleaner. Staff was friendly and great to work with. Great stay for the price.
- 5/5
Great place. Great price. Cant beat it!
- 5/5
Very clean
- 5/5
We stay here several times a year. It's clean with a great location. The employees are the best. They are super friendly. The breakfast is delicious with many options!
- 4/5
very clean and friendly staff
- 5/5
Very nice
- 4/5
Clean
- 5/5
Room clean & quiet
- 5/5
We have had what we with.
- 5/5
Just renovated - very nice
- 4/5
Nice staff. Clean rooms. Easy parking. I would stay again.
- 1/5
The lady owner front desk is so rude don’t ever stay here
- 5/5
Sarah did a superior job.
- 3/5
The room was clean but there was plumbing problems, the sink was clogged and the shower was not flowing.
- 5/5
This hotel is immaculate! The room was completely updated and modern. Can't beat the price. Easy access to highway. You won't be disappointed😊