Econo Lodge Inn & Suites Chambersburg Central

When I got there the place smelled terrible so we got a different hotel. Cleanliness and smell

They double booked multiple rooms. While checking in I could hear them giving the same room to multiple people. I asked that they not say my room number out loud and the did anyway. I ended up leaving after seeing the room. I requested non smoking.

The room was clean and the temperature was comfortable. Television worked fine and it was a fine place to spend the night. It’s obviously an older facility, and it doesn’t have the bells and whistles of a fancier/more expensive hotel, but it served the purpose of being a place to rest.

Do not book this facility. The computer system was messed up and they had ended up with some rooms double or triple booked. Not a good place at all. Big sign on the desk said "absolutely no refunds" which should be a clue

Nothing there was roaches everywhere and my room was not even clean

Their was roaches really bad found a dead rat behind the bed bathtub faucet was broken

We had 5 rooms. One had no electricity, one had cockroaches and we had to go to the lobby to ask for towels. The carpet in the hallway was not clean.

Cockroaches

Na.

We were upgraded to a suite instead of the double queen room. Lots of space in the suite. Had a pool but never got a chance to check it out due to schedules. Good ice machine for sports parents lol Booked this last minute over a holiday weekend and wasn’t looking to spend a ton of money. I didn’t have high expectations but somehow it was still worse than I expected. The room reeked of smoke even though it’s a “non smoking room.” My own blanket smelled of smoke so badly when we got home. Also, there was 1 single hand towel and no body towels or wash clothes, I had to go out of my way to ask for towels after a day. It also didn’t seem like the cleaners cleaned the rooms if you were staying consecutive nights. We checked in Fri night when I noticed no towels. We went to softball games the next morning so I assumed they would come and clean and replace towels and never did. Also we had no remotes, Friday night we got in and went to bed. Sat we had softball all day so Sunday when we got done with softball I went to the front desk to ask for a remote and she kind of gave me an attitude about it. We’re here to sleep and play softball, we just happened to get done earlier and I didn’t notice we didn’t have remotes until then. Also the fire alarm battery was dying and constantly beeping from Saturday until we left on Monday, it was never changed. They also say they’re handicap accessible but only the first floor. There’s no elevator to the second floor. The stairwell near our room was pretty gross and there was a cockroach smushed on the wall

My pregnant girlfriend and I found a syringe left in our room from the previous people. They moved our room which we got locked out of and there were no towels in it. They tried blaming us for not finding the syringe sooner as if we’re supposed to do their housekeeping.

Disgusting, dirty, cockroaches, carpets filthy bathroom sink vanity falling apart, etc etc.

Smelled of cigarette smoke in hallway despite numberous no smoking signs. No breakfast. My tv didnt work but they put me in an upgrade one that the tv worked. It was not visibly dirty but our shower in our second room was clogged and there was mouse poop on floor.

I was never able to get a room had to go somewhere else. When I got there there was no vacancy

We were unable to stay. On arrival our 2 bed room was not available and they were unable to provide us another room. We were forced to leave and find accommodations elsewhere. I need refunded for this stay via PayPal Unable to stay, room unavailable. Only room left in bldg was a dirty king bed, we do NIT sleep together

We were unable to stay. On arrival our 2 bed room was not available and they were unable to provide us another room. We were forced to leave and find accommodations elsewhere. I need refunded for this stay via PayPal Unable to stay, room unavailable. Only room left in bldg was a dirty king bed, we do NIT sleep together

Nothing there was roaches everywhere and my room was not even clean

Bad

The property was in disrepair holes in the wall bathroom door was broken didn’t close twice I returned to my room the door was open

Dirty place filled with cockroaches. We had to stay somewhere else.

Ac worked well, room smelled like pine sol and weed, bathroom wasn’t cleaned before my stay, hallways were pretty dingy, only found 1 cockroach. Staff was friendly and sorted out the issue with my bad keycard. Don’t know about the dining accommodations, wasn’t sure I wanted to eat food from there.

Mold on the walls, housekeeping never came to change towels, make beds, empty trash. I was there for 4 days!!

Roaches

Nothing Roaches

Cokaroachs, pool looked like it wasn't open for years, no breakfast, washing machine Was full of dirty water, had to leave . Horrible conditions

Cokaroachs, pool looked like it wasn't open for years, no breakfast, washing machine Was full of dirty water, had to leave . Horrible conditions

The food was good No complaints

No complaints

Room was dirty sheets were old and stained and room had roaches

The staff was great. Very friendly and helpful. I understand you get what you pay for. It was not terrible, but it was also not great. The whole place had a funny smell. The best way to describe it was old and musty. I would say it was clean but had a run-down look. The bed was not really uncomfortable, but it did make a lot of noise. There was no ice bucket or cups in the room. And the water in the shower did not get hot.

The staff was great. Very friendly and helpful. I understand you get what you pay for. It was not terrible, but it was also not great. The whole place had a funny smell. The best way to describe it was old and musty. I would say it was clean but had a run-down look. The bed was not really uncomfortable, but it did make a lot of noise. There was no ice bucket or cups in the room. And the water in the shower did not get hot.

One person on duty . Advertised breakfast and pool. Neither available. Bait and switch. Tv didn’t work, exposed wires hanging out of the wall. Stained toilet seat. Another guest told me they had to switch his room 5 times due to cockroaches. I returned the remote I got from the desk and checked out. Told them if I was charged I would dispute the bill.

exterior of building is ok but rooms and hallways could use updating. i was ok with no "continental" breakfast, but should be noted before agreeing to stay. I'm talking about preregistering online.

Right off the interstate What, no breakfast?

Swimming pool was closed and No Breakfast. It had lot of Roaches in both the rooms.

Rooms were clean,but the rest of the hotel could use a cleaning. Pool was closed.

There were roaches in the room, the pillow cases and towels were dirty, the bath tub was clogged, the toilet was clogged. We were so discussed that we went somewhere else and could not even think about staying there.

The room smelled like cat urine. The tv didn’t work. There was no refrigerator or microwave in the room.

Cochroaches and burnt out lights. Nice mattress, cold A/C.

They turned us away and did not honor reservation made threw Expedia.

Family friendly staff. Thank you!

Nothing. Overpowering smell of cleaning fluid in room and lobby

Room was dirty. Smelled like weed. Bugs in the bathroom. Toilet not bolted to floor.

Horrible. Booked online, arrived around 1130 pm to check in. Hotel smelled nasty upon entering. I should have just left it this family of 6 had been driving from upstate New York all day. Upon getting to our room we started to unpack and my husband went to shower when he came back out and said there were cockroaches in there. We killed 2 in the bathroom and at that point I went to front desk to change rooms. When I came back to get the family I killed two more roaches and going out the door above the door jam there had to be at least 20 more. They put us in another room that hadn’t been cleaned. The third room stunk like straight cigarettes and we could not get to sleep from fear of more bugs. It was a non refundable room and we were on a budget or we would have just left. The little kids got rest and we literally was there 6 hours and left to drive home. Run fast from this place. Front clerk could care less about the bugs.

Cockroaches and mice in the room. Dirty and smelly rooms and hallways

Desayuno

Cockroaches! We left.

Our stay has been incredible! Check in was very fast and easy, the owner is very welcoming and nice. The rooms are very cozy and spacious. Nice size televison and great selection of channels. Definitely recommend staying here. We will be time and time again!!!

The room had holes in the wall. The bathroom walls and door had holes in it. The ceiling had mold on it. When you turned shower on, sounded like the pipes were going to rattle out of the wall. The room was missing a table in it. When you came out of the room smelled like weed in the hallway till you got outside. When checking out no one was at checkout desk so wife let the room cards on the desk and took picture of it. So they couldn’t say we didn’t give them back. We will never stay there again was just dirty and run down. Needs at total rebuild on that place. YUCK!!!!!!!!! We will stay else were when we are in chambersburg.

When I entered the room it was very dirty. I had to kill several roaches in the first few minutes I was there. There entire hallway leading to the room smelled like weed and dirty carpet. It was too much to accept, so I cancelled my stay. Expedia is attempting to get the Econo Lodge to refund the cost of the room, since I didn't stay more than a few minutes.

Awful, mold in shower, toilet broken, food on wall, 2 towels and 1 wash cloth for 3 people, phone and clock broken, table for TV broken, chair for desk broken, shampoo bottle was open, and reeked of smoke, and outside door busted so anyone could get in, in fact someone tried to get into our room in the middle of the night... worst stay I ever had

Nothing Everything there were bugs it was dirty and smelt horrible

Strong smoke smell in the room. Room not swept, roach on side of bed, and other bug on the ceiling.

Room was dirty. Half the outlets didn’t work. TV remotes didn’t work.

This property would not pass an inspection. There were too many issues to list, but another guest chose to sleep outside rather than in this hotel. No elevators (an issue for my 83 yr old mom), toilet seat dangerously loose, outlets missing covers, dead bugs on the window sills, a couch that we couldn’t even sit on, no towels, cups, tissues, or hair dryer in the room…need I go on? This place needs to be shut down and cleaned up before taking in more guests.

Inside the room was pretty clean, even if the room would benefit from some attention (cigarette burns or rust on outside of bathtub. Laminate flooring in room was a plus as it's easier to clean. The hallways looked dirty, not vacuumed for a long time seemingly. There was (hopefully) dog fecal matter outside in the parking lot which looked pretty fresh so could have simply been missed or not gotten to yet. Complimentary coffee would have been nice as well as a refrigerator but you get what you pay for. Towels and bedding looked clean. Overall, I'd stay here again as it was budget-friendly.

This place was an absolute disaster. The rooms were not cleaned, no TV in my initial room and the tub had crap, literally, in it. The outside doors were off the hinges and there was stuff all over the floors and mice running around. We went through 3 rooms before finding one that was at least stayable. This place was disgusting and multiple families left. I canceled my second night.

Reeked of smoke, filthy, electrical outlets pulled from walls, etc… Reminded me of a campground. After an hour on the phone Choice Hotels was able to get us a room. We were about to sleep in the car! 10000% do not recommend

Absolutely nothing Zero security, the door to our room pushed in without a key card. All the exterior doors were left open and unlocked. Literally have no idea how this place is even open. Most rundown hotel I have seen. Zero maintenance is done. Drains barely drain. My 10 year old could’ve done a better job cleaning. I hole inspecting for bed bugs we found what appeared to be a hand gun under the mattress (turned out to be a lighter) which would’ve helped us fight off the roaches ? all over in this place. A friend was also staying here and the front desk agent warned him if someone else was already in his room to just let him know. No safety. Not in any means clean. If you stay here you may even get to bring some ? friends home with you.

The smell in the room

If you are looking to get no sleep due to doors slamming and people arguing this is your place. Management will knock on your door in the middle of the night and even take your luggage because they put your reservation in the computer wrong. By far the worst place I have ever stayed. If you are that hard up for a place get a tent. You will thank me later. Oh I almost forgot. You can make some sweet dust graffiti on the end tables and entertainment stand so you have that.

No

No phone in room no house keeping for four nights i was there. Drains backed up in to shower

Not bad just needs a little more care and structure.

It was the worst! Black mold, smelly, and refrigerator didn’t work. Had handicap room but toilet bars were worthless and toilet seat wouldn’t stay on. Something in the ceiling pounding all night.

I booked 2 rooms could only get one as the 2nd room was changed twice. Roaches in 2 rooms and a bad odor in the last room.

Never received another set of wash clothes or towels

You don't want to stay here. Crime right and left.

I was never informed that the pool was closed, breakfast was not being served, the tub wouldn’t drain and I found what looked like a roach in the tub. I was NOT pleased with my stay and I certainly won’t be going back.

There seem to be people living at the hotel and hanging out in the gazebos in the parking lots drinking and smoking

There were large, gross stains all over the walls and ceilings, there was pee on the toilet seat, my bed sheets had multiple burn holes in them, the side doors to the building did not lock, the hallways and stairwell smelled and looked like they haven't been cleaned in years. The hotel advertised that breakfast was included, but all they had was coffee. Spend the extra $35 dollars and stay at a nicer hotel down the road.

Website shows an open and clean pool. Pool was not open. Hotel smelled like marijuana and cigarette smoke

Had I known that prior to me booking the stay I would have never stayed there. My room door look like somebody had tried to break into it previously. The hall smelled musty and stale. I will be disputing the charge with my credit card company for false advertising

On site and no pool dirty mattress , outside , the place is run down n dirty

Everything was ok. Price point was great. Condition of the building was a has seen better days but was clean. It’s an old building. The last time I stayed here myself was over 20 years ago so I couldn’t totally complain too much. My only real complaint is that there was no water to be found on the property at all but the tap ended up being fine. Overall not too bad.

Definitely a low point of our trip. The pool was a tarped over swamp. There was no breakfast although there were muffins set out and dry cereal, but no coffee, plates, cups, bowls, etc. The sofa sleeper was a foam couch that didn’t stay together and the hotel didn’t have any linens for it. After breaking down in tears, the nice man at the desk found us two pillows but there was no bedding for my kids. Luckily we had blankets from our car. Nothing was as advertised except the price and the friendly service. This hotel is only good for a quick overnight when you are dog tired, then stop at the Dunkin on your way out.

I had the absolute misfortune of staying at the Econo Lodge, and it was a nightmare from start to finish. The room was filthy, with dirt and grime everywhere. To make matters worse, there was no hot water for the entirety of my stay, making showers unbearable. The place was infested with cockroaches, which made it impossible to feel comfortable or safe. The so-called sofa bed was a joke, split into two pieces that didn’t connect and constantly fell apart. This was easily the worst hotel experience I've ever had. Avoid at all costs!

My room had no shade on the window, just dark blinds. I couldn't keep the curtain open knowing anyone could walk by at any moment. Also, no hair dryer, iron, or ironimg board was available in the room or otherwise at the front desk. The bathroom was FILTHY! It looks like the baseboards hadn't been cleaned in years. Part of the new Pergo floor was missing going into the bathroom. The shower barely worked (handle didn't want to turn on or off completely). The bathroom ceiling was a mess, like there was water damage at some point and caulking was used to patch it up. All the caulking was a mess. The sink was dirty as well. No hangers in the closet to use either. The AC unit was turned off when i first got the room and the temperature had to be in the mid-70s in there. It was almoat 90 outside. And the final nail was that the remote didn't work at all!

It was suitable for what we needed.

Other guests were loud in the hallway playing music at 3am. Had to really complain to get management to do anything and it didn't help.

It was a pleasurable stay. Clean room, comfortable bed and quiet setting.

My stay at the Econolodge was quite nice. The staff was polite and kind. The room was very nice, and heard hardly any outside noise.

helpful staff

This was BY FAR the WORST “hotel” I have ever stayed at. I travel frequently for work and this has been the worst experience. I get a room and walk in to sticky floors, yellow stained towels and pillow cases, urine on the bathroom floor, & a bug crawled on me within 5 mins of me laying down in the bed. I decide to get in shower to clean myself because I felt dirty and I proceed to notice there is NO HOT WATER! So I take the pictures, pack my things, and go to the front desk to ask for a refund or talk to a manager. When I make it down there was 3 other families, 2 checking in and one comes down to complain about the condition of the room. The Clerk “Todd” I think his name was was very rude and nasty about then entire situation. He says No refund and offers them a “suite” but then says “Don’t use the Hotub, the jets don’t work”. It’s my turn up and I proceed to explain my situation and he instantly get mad and tries to tell me to leave. He says that he is going to call the police and I called for him. He proceed to tell me I am not on the phone and I show him that I was and asked if he would like to speak with them. He YELLS & says “don’t jump over the counter and attack me” and tried to get me in trouble when he claim was false. It makes me look silly but it is very disgusting I wouldn’t let my dog stay in that place and I would post pictures but there is nowhere to post them. DO NOT RECOMMEND!

This property was just okay. The front desk person was very nice and the building is very large. I believe this hotel is just for a sleep and on the road again. Nothing really to get comfy and relax. It’s right off the highway and we didn’t hear any noise and got decent sleep!

I was traveling in a snow storm forced off the highway by state police trying to close the highway down. I attempted to stay at this hotel. Todd the receptionist was already annoyed with me because i booked my stay through a third party app. I finally got my key card and I walked through the halls to my room. I walked into a dirty room with dead and living roaches on the floors and walls. The bathtub was dirty. The one picture on the wall had some substance splattered on it. The bed had something crawling on it. I went to the receptionist asking for a refund. He then offered a upgrade to a suite and took me to one of two suites. The cleanliness of these suites were still dirty. Piles of hair on the floor not to mention it was on the same floor and doors away from the previous room. Knowing roaches arent just a one room thing. The receptionist(Todd) then proceeds to say that the housekeepers can't clean every spec of dirt in the rooms, which is their job. He wasnt trying to refund my stay. He called the owner at one point discussing my issues. Todd was very arrogant and he took off to my room to check to make sure my complaint was valid. I may be all over the place with this but Im appalled by his last comment after approving my refund, which was if i want cleanliness then Im gonna pay hundreds of dollars for a clean hotel room. I took pictures and would upload them but this app isnt allowing even though there is a spot to add up to 8 photos

i stayed as a respite halfway on my trip home from North Carolina as I am driving alone. The room was quiet and the bed was very comfortable and gave me the rest I needed to continue my travel. The desk clerks were very courteous and helpful. It was probably because I was tired from driving, but it was difficult to see where the hotel was. The sign was there but i did not notice it during the daytime.

We checked out the room before complaining. There were stains or horrifying nature on the floor. Literally… it looked like someone was murdered in there. There were so many different types and colors of hair all over the bedding, it was obvious it doesn’t get changed. Not only that, there was a fecal matter smear across the sheets as well as a blood smear. The room reeked of curry and body odor terribly. There were dead and live bugs everywhere. We went to the desk to show them a video of our room and to request a refund. They stayed a video wasn’t necessary and they knew it was exactly how we stayed and issued the refund…

Don't like the extra 50 dollar deposit charged and we wanted to switch our payment method and the desk clerk did not do it properly. Room was nice no other issues.

The towel rack was loose at one end and hanging straight down. Turns out it was installed upside down. I removed it and installed it correctly. Fortunately I had a screwdriver with me. The cover was off of the exhaust fan in the bathroom, which doesn't matter except the dang think rattled so bad you can't stand to run it. One baseboard is pulled loose but that is cosmetic but you might want to have someone fix it. Overall I think I will spent more money and upgrade to better motel from now on.

The room was infested with roaches.

There where roaches in the roomand i have co worker that said he had a mice in his room also.

Honestly, not much liked. Starting off with $50.00 hold/charge when the room was already paid for. First bathroom visit, moved the shower curtains and a roach ran down the tub. After much fiddling around with the remote, find out it only changes the channel, nothing else. Sign in lobby states breakfast from 6-9. When down at 7 and saw nothing there. No i didn't ask, but wouldn't there be SOMETHING out?

Needs attention

I booked this property for four nights in the month of July. The check in process went well. However, we were placed on the second floor and there is NO elevator. The room we were put in was not clean. The towels and wash clothes had big blood and dirt stains. The bedding had blood and dirt stains as well. It irritated me that housekeeping thought it was okay to fold these towels and wash clothes and place them in the room when the dirt and large blood stains are clearly there and coil not be missed. The towel was folded up in such a way that these stains were not visible unless you unfolded it. I did request new towels, washcloths and bedding from the front desk and they did bring some to the room. When I showed the front desk clerk the condition of the bedding and towels/washcloths all she said was “I’m sorry”. There is no iron or blow dryer. The toilet had old urine stains around the rim. The ceiling above the toilet in the bathroom was leaking from the rain so some of our items and tissue got wet. The room smelled old and moldy. I requested another room on the lower floor and was given one. The new room smelled cleaner and looked better but the bedding and towels were not the cleanest. The hotel overall is in need of major upgrades and cleaning. I would not recommend for anyone to stay here unless you absolutely have to but even then think twice.

Room was in disrepair. The towel rack had been ripped from the wall. A strip of baseboard molding was ripped from the wall. I received no maid service for my first night of my two day stay. No plastic bag for the ice bucket - unsanitary. TV remote was taped together. The second morning of my stay, the maid came to clean my room and woke me up at 8:30 AM.Dirty bathroom floor.

The price

I got put in room and then got tranfer to another room and that room had roaches.

This is the third time I stay at the hotel, and the worst time I need attention or cleanliness of the room

Pool wasn't open, outside doors left unlocked.

Room was very good. But the rest of the hotel is in need of major renovations.

Even though they are newly opened the room was comfortable and clean.

Property is under renovation. Limited rooms available. Staff did upgrade my reservation to accommodate my party of 1 adult with 3 children under 13.

It was just old and dingy. In disrepair. Broken locks on entries. There was a breezeway full of broken furniture and an old toilet. Our room was ok, but lots of hair in the bathroom, just not great. The bedding was clean.

We picked this place for the price on a cross country motorcycle trip. It was a bed and a shower. It wasn’t bad, the hotel was still renovating as we were there. They hadn’t started the breakfast yet. Our room was completed but obviously they hadn’t walked through yet. The trim was pulling away from the wall and there were spots the painters missed. But it was a safe place to layover for the night and close to some decent restaurants. Overall it was a good stay.

Property sold out for this period. Given room in Smoking area. AT check inother patrons were requesting to leave because of roaches. Challenging experience!!!!

My girlfriend and I came to stay and we were here a few hours and saw roaches, tried getting a refund and they said we’d have to wait until Monday to get the menu refunded when I paid in cash and they said I’d have to come back and get the money, like I don’t live anywhere near here and am not trying to drive all the way back here

What I didn't like. I asked the desk about my receipt for the stay. Told me I would receive from a third party I called Expedia, they called the Hotel as of yet I have not received my receipt for my stay.

Upon checkin requested 1st floor due to injured knee (no elevator) -- got room AC not working -- requested new room -- got a room on 1st floor - room dated - roaches - worn out towels - upon checking out -told clerk about roaches - apologies and would notify management -- upon leaving other guests also confirmed roaches in their rooms, too

No breakfast. Just coffee. Sign said 6 to 9. Arrived by 8 each morning only coffe available.

I am very upset at the fact that they don’t inform us that there is no pool or restaurant available. So to me it’s false advertising because that was the inly reason why I decided to pay more money for my stay. Very disappointed!

The woman working the desk was phenomenal

You get what you pay for. Not the cleanest hotel but the bed was comfy and the room temperature was comfortable. It serves its purpose so I didn’t have to drive 3 hours one way back to back days.

I made a reservation ahead of time and when I got to the front desk the girl gave me a room number and a key, then I had to step out the facilities to get to my room by the parking lot, there was no hallway. As soon as I opened my room there was someone in my room and shut the door in my face. I tried calling to the front desk to explain the situation but no answer, so I went back to the front desk, explained the situation and the girls answer was “ ohh I’m sorry the previous guest might return to the room” in which universe you return to the room when you already checked out. It was 11pm already and I was tired for a 6 hours drive so I just requested another room. She gave me another room number and a new key. Had to go once again through the parking lot, and look for the emergency exit door to get to my room. When trying to open the room in so many different ways, moving the door knob, inserting the card and moving the door knob. After 7 minutes of being trying with no luck. Tried to call the front desk once again and nobody picked up the phone. So once again I had to go to the front desk explain the situation to the girl and wait for a resolution. And the only resolution I got was “it’s the doorknob you need to move it while inserting the card(which I did numerous times). It was 1130 already and I had no room. So I requested to cancel my reservation but there was not way to contact the manager. And here I am still waiting for my refund.

We didn't get new bedding and get the beds made, didn't get fresh towels, no hot water, asked for towels never got them. It wasn't all bad i like staying there, it's nice and quiet

There was plastic draped through hallway ceiling with what looked like water stains, indicating the temporary plastic ceiling has been there quite some time.

The staff was pleasant. The hallway and rooms had an odor. The room along with the bathroom were not very clean. There were only three towels for four guests. When we asked for more towels they said they were out of towels.

Dirty and cockroaches!!!

Keep up the good work.

Too bad

There were only two pillows on each bed. I paid for a suite with a sofa to pull out bed. When I asked for sheets, blankets, and pillows, the staff provided me with hard old lumpy pillows and blankets that were covered in cigarette holes. I asked for covers in better conditions and the staff said I would need another room because all the linen was being used for the beds in other rooms. I also booked the hotel in order to wash laundry on site but when I arrived they said that the laundry room had not been working for months and that I could pay extra to use their personal washer and dryer. The facility smelled strongly of Indian food and the floors were very dirty.

I waited 15 minutes for a desk clerk. Finally got to my room. There were no towels in the room.

When we arrived our bathroom sink was trashed and we were missing our microwave. Upon check in my card was charged twice for the "deposit'. i had paid for the room in advance. The front desk did give us another room right away but unfortunately we also ran into problems in the new room with no hot water and missing t.v. remotes. We also found a mouse in the bathroom one afternoon. They also DO NOT LOCK DOORS FROM THE OUTSIDE!!! Anyone can walk in at anytime. This is a HUGE security issue. With that being said, The beds were comfortable and when everything was addressed that we had issues with they worked fine. (Hot water & remotes). Unfortunately because of the issues as soon as we arrived, when we return for another vacation we will not be returning to this hotel. We have stayed in many other hotels over the years and never had the amount of issues we had with this place which is very disappointing. This could be a very nice hotel if the owners/staff cared enough.

My only complaint is that our room wasn't clean when we arrived to check in and we ended up having to wait in the lobby for housekeeping to clean it.

I was charged the $50 deposit twice because the person checking us in couldn’t get the system to work and told me my card was declined. I had to pull up my banking app and show him the charge did in fact go through. The room was disgusting, dirty floor, chipping paint on the walls, the pull out sofa bed was broken, the bathroom walls had what looked like years of gunk on them and the vanity was broken. The hallway of this building smelled like trash. The bed was uncomfortable and had some type of metal base so every time one of us moved it sounded like someone was rolling a metal barrel. You can hear the noise from the interstate. Supposedly a continental breakfast was included however, we walked over to the lobby at 6:30 am and there was no food. This hotel was not worth the money and I’m confused by the previous good reviews on cleanliness because this place is a dump.

It’s nice but this time not clean like before

It’s nice & more relaxing

I feel bad for the owner. I can’t imagine it’s easy to run a hotel BUT that being said I will never go to this hotel again. There was a car key on the floor of our room, a white undershirt hanging over the wall mounted smoke detector, and in the middle of the night there was a cockroach in the bathroom. If there had been any other hotel available that night we would have left but as a family of 6 our options were limited.

It was amazing ! The staff was very nice and understanding of any situation!

The hotel is being remodeled so I'm sure with time it will be better. However our experience here was not the best. Room had a weird smell when we walked in, furniture was placed oddly and very beat up. While looking under furniture for signs of bed bugs or roaches we found a bug sticky strip they were using to catch bugs in the room. There was several bugs stuck to it and one was possibly a roach. Bed was clean and the rest of the room was semi clean but obviously needs an update and some TLC.

This hotel is terrible, dirty, terrible condition no curtains the windows has paper, and is in a dangerous area.

Needed a low cost place to stay. This was fine for that. Hotel is very worn. Would want to bring my wife.

The property was in renovations that probably should’ve been done 25 years ago. The carpets were stained and torn in places so where the couches. There was dog hair on the bedsheets and cockroaches in the ice bucket. And we arrived and the lobby looked great but when we got to our room we were disgusted by the condition but too tired after traveling to find another hotel. I wish I would have looked for another hotel because it turns out my daughter is allergic to cockroaches.

This property is filthy and is in horrible disrepair. Had it not been so late when we arrived after a long drive and any other near hotel had an available room, we would have gone elsewhere. The manager was kind and tried to be helpful but the property is grossly misrepresented in its advertising.