Courtyard Champaign

The staff was amazing, and very helpful. Tina and Ced were the kindest folks we've met in a long time. Stop by the Bistro and visit them even if you're not staying at the hotel.

The only issue was that one of the rooms was not available for check-in until almost 4 o’clock.

Property is being renovated and this is good. The room was clean and staff helpful.

The bed was the best on this trip - solidly slept through everything, and didn't want to leave. Parking OK, as we needed to use a row at a different level outside. Not a direct path via stairs back, but still short and adjacent. Definitely recommend breakfast down the street at Maple & Yolk.

Close to main highway & easy to find. Room entrance & elevator are too cramped to get a luggage cart through. No hot tub here. No free breakfast. Very small fridge w/no freezer.

Clean room

Yes

Plenty of parking. Clean room. Part of the hallway was under construction; looks like maybe they had a pipe burst over the winter.

Clean, convenient and pleasant accommodating staff.

Very good

staff were very helpful.

I wasn't given the room I'd reserved. I reserved a King bed and got 2 queens.

Room was clean, staff friendly. Located near shopping

Clean room, easy check in and out

Clean room, updated

Superb

The staff was very friendly, and the rooms were very nice.

I don’t drink. Room was fairly clean. Staff was great. Breakfast over priced

My room was great. The only issue I had was with the workout room. It was a bit small and dank. One of the lights was out. I also had an issue with the elliptical machine. Someone had left gum on the book rack, which ended up getting stuck to my ipad. After my workout, I brought it to the attention of the front desk clerk. The next night, when I used the gym again, I noticed the gum was still there.

No coffee until 7am. Weird layout in room, with tv on side of bed.

Shower looked a little old

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Thank you for an excellent stay. Friendly staff, great location and so close to food. Convenient parking too.

The Hotel is so old and stingy.. The room smell.like mold.. We booked a King with a Sofa bed and allotted just a King bed and a chair. After a looong conversation they brought a rollaway for one. The booking said Breakfast included, but there was no Breakfast and when showed the reservation they gave a $10 voucher for 2(though we booked for 2 adults and 2 kids). We ended up paying for a breakfast from the Bistro. Avoid this place at any cost.

Honestly Nothing... The Hotel is so old and stingy.. The room smell.like mold.. We booked a King with a Sofa bed and allotted just a King bed and a chair. After a looong conversation they brought a rollaway for one. The booking said Breakfast included, but there was no Breakfast and when showed the reservation they gave a $10 voucher for 2(though we booked for 2 adults and 2 kids). We ended up paying for a breakfast from the Bistro. Avoid this place at any cost.

Terrific staff. Clean rooms, comfy beds.

Great stay

No review

Tabitha is a GEM! She answered quickly the call of “beyond” duty — keep her and give her a raise!

Only thing, I didn't check and completely my fault, is no free breakfast. 5 stars!

Reasons I would not book again: Called ahead to request a crib be in our room. Had to ask the front desk 3 different times on the day of our arrival for the crib and kept getting told it was in our room (it was not). We also did not get the room we booked. Booked a king suite and was put in a standard double. Had called ahead to ask if there was a freezer portion to the mini fridge and was told yes. There was not. Mini fridge was also missing shelves and other pieces making its usage limited. Part of our room smelled like sewage and that wasn’t even by the bathroom. Floor was sticky in places. Bar was closed due to licensing issue. The bistro had very limited hours. The positives: Pool was warm and quiet. Starbucks on site was great! Staff was very friendly. Do not disturb sign was respected. Overall just not worth returning to me.

The front desk staff Zoe and her manager, a gentleman whose name I don't know are very nice. I spent almost two hours to check in due to booking's issue. Zoe and her manager accompanied me to call booking, particularly her manager lent me his iPhone to call and talked to Booking customer service on the solution. We stayed two nights. But they didn't clean the room in the Day 2.

Nice place to stay. Zoe was great at check in. Person at drinks desk for check out (missed his name) was polite and friendly. Room was clean. Liked having a little patio to enjoy the some of the evening on. Will stay again

It was quick, very friendly and everything was clean.

It was next to some very loud businesses and if you sat outside in the back there wasn’t any wind break.

Very good

Cold water in the pool, so cold I couldn’t go in the pool. No sauna tub option.

Stay was great! Room and bathroom were clean and spacious. I paid the extra fee for breakfast through Hotels.com but was told that I would STILL have to pay for breakfast at the hotel bar/ restaurant.

Great 1 night stay! Lobby and room exceeded expectations. Very clean and quiet grounds even with bar and food service onsite. Only con was non-heated pool, uncomfortably cold water.

Good

Friendly staff, front desk very informative and welcoming.

Staff was very occommodating, friendly and polite. Tons of food options in area!

Friendly

Exceptional

was not able to purchase a beer in the lobby after midnight and breakfast was not available until 7AM.

Good location, modern facilities. Bistro on site Staff grit and welcoming . Manager less friendly. Issue with TV not working and manager expected us to trouble shoot rather than send maintenance. Requested different room and was accommodated

On the positive side, enjoyed the Bistro in the lobby.

Superb

Great beds!

Expensive for we had. Update your hotel to meet standards nation wide.

Disappointing

The staff were very friendly and the room was quite clean and comfortable. Loved the lobby and our breakfast in the morning. A great place to stay!

Superb

Exceptional

No TY

Exceptional

Property seemed run down. Smelled like marijuana when you walked in the front door.

The hotel only cleans every other day. There was a 30 minute wait to check in. Bed was smaller than advertised.

Poor

It was good everyone was friendly. Only problem was musty smell in rooms.

location, you could get food in the hotel location needs updating

location, you could get food in the hotel location needs updating

Overall superior quality for a good price

very nice place

staff was dressed unprofessional and didn't seem overly friendly. the hotel had an overall old and musty smell. the carpet in the halls were gross. I would not recommend this hotel to anyone I know. it was definitely not worth the $--- we had to spend.

Clean and friendly, would stay here again.

Had a very disappointing stay at Courtyard Champaign - pretty un”Marriott” experience overall for a variety of reasons. Starting with breakast, we had breakfast for two adults included in our hotel price. The lady at the breakfast counter made us purchase our coffee even though it was included in the price. Also the menu advertised steel-cut oats, although it was obvious that they gave quick cook oatmeal prepared in microwave. The next disappointment was the room service. While checking in we were told that the room service was every other day (which is becoming more common). However after skipping a day when the service showed up, the cleaning lady said that it was only going to be an “limited” service where she left a stack of clean towels and took the old ones. She said a “full service” was going to happen only in 5th day (and we were there for only 3 days). Also no had told about the distinction between limited service and full service at the time of booking or checking in. Finally the overall property seemed old. By unfortunate draw of luck we got a room on the first floor. There were parking spots right outside the room without any patio inbetween and we could regular hear/see lights of cars parking in and out. The ceiling were thin and the whole night we could hear footsteps from people moving in the room above.

Nice hotel close to lots of dining options. Good for an overnight on the road stay!

I had a wonderful stay. The staff were so friendly and helpful. Definitely recommend

Quiet clean room

This is a pretty average stay hotel. The rooms are nice and clean. The staff is very friendly,but there’s some things that could be improved. Had issues with the shower door and the bed is very loud just crawling in and out. Overall I’d stay here again.

There is no breakfast

Very friendly staff.Family thought it was awesome.

The stay was great. The room was clean, and the bistro way good. I would stay here again

Nice to have Starbucks inside. This is the only option for breakfast.

Finally! A nice clean place to stay that isn’t run down! We had great service and a beautiful room!

The furniture shows age distress, the sheets had not been changed but the bed was made up. When I pulled the top blanket down the the bed sheets were full of black hairs. It was just disgusting. Fortunately, the person on duty at the front desk was very apologetic and took care of getting clean sheets and pillow cases. I will not be returning to this property. The Marriott family has lost the value of quality. I have a relative who was quite high in this corp org and would have been horrified if he had seen the condition of the room I was in. In addition, the phone did not work.

Goof

The ac unit in the room was barely working though and needs repair. Room was clean and well maintained, but the bed was uncomfortably hard.

Very disappointed and unrestful! We were not warned that the morning of our stay had major renovation scheduled to remove and replace the roof! We were rattled awake at 7:30 AM (on a Sat. following a late Fri. night football game final) by what sounded like 100 people clog dancing on the roof! Then their heavy machinery noises and shouting orders to each other. We should have been warned of the disruption. I would have choose another hotel.

Rooms were dark and lighting was poor

However, we had a lot of issues during check in. We booked through a third party and this caused a lot of confusion for the individuals checking us in. After about 15 minutes we got checked in and were offered a free water as compensation (whatever, thanks?). The real issue was after check out. I was charged an additional 120$ two weeks after our stay. I called the hotel to figure out why and they said it was a mistake made during the check in. Luckily I caught the charge when reviewing my charges but otherwise they would’ve taken an extra 120$! I understand mistakes happen but you should’ve be well versed in third party booking and a 120$ mistake is quite a big blow in this economy. Additionally the pool was closed, the breakfast wasn’t free, and there was barely any parking as many of the spaces were sectioned off. We ended up parking across the way If you book third party to Champagne Courtyard be VERY cautious and triple check all your expenses so you don’t get doubled charged.

everything

The room was not clean; The lamp over the bed was nasty, there was an Oder that would not go away even after I spayed the deck had over a dozen cigarette buttes and debris, windows and walls were nasty. The shower had what appeared to be some kind of black mold at the base. I did not rest well at all extremely disappointed. I hate I didn’t take pictures extremely disgusted!

Our room was filthy and smelled like smoke and mildew. There was dust on every surface and mold in the shower. Housekeeping never cleaned our room.

The hotel was as expected, good overall.

Nice room and comfortable bed! Property seems to be a little older. Basic convenient breakfast. Starbucks coffee was appreciated. Good service

I expect more from a courtyard, I had to go to the desk twice, no linen for the sofa bed. Their dining options were overpriced. and no coffee in the lobby. The elevators were too small. The bathroom was excellent. The staff was very professional.

What is the point of wifi with no internet? It did not work and I had work I needed to do.

our rooms smelled asthough they were trying to cover up lots of cigarettes smell. It made it very uncomfortable to be in the rooms and very difficult to sleep. It gave it a very dirty feel. Would not recommend.

Hallway carpets were stained and floors had sticky spots

I was happy with my stay. However, the room wasn't very soundproof, could hear people above me walking around and some noise from the parking lot. Strong disinfectant/cleaning product odor in the hall at check in was covering obvious pot smell (legal in Illinois). I'm pot friendly so it didn't bother me, others might be. The furnishings were nice. Lighting a bit muted for me. The Bistro was convenient yet overpriced. I loved the shower. The rain head and the body wash made for a relaxing and refreshing experience.

The staff was very friendly upon our late arrival for Mom's weekend at UIUC. We had cute little moms welcome back waiting for us in our room. We were also surprised they had complimentary breakfast, which I didn't see on the site. The breakfast had a very nice selection of items. Very pleased with our stay, will definitely stay again.

I reserved the executive suite for a Valentine’s weekend. The staff was incredibly friendly and attentive, the bed very comfortable, the room clean, and the lighting flattering. No complaints!

Everything was good

Nice staff, Breakfast needs some work not Very good

The furniture in the room was uncomfortable, the bathroom was dirty, and there were ants in the room. Really gross.

States it has a restaurant and bar.and its not open. False information provided about amenities.

The hotel stay was wonderful and the breakfast was good too

The hotel was not well maintained. However, the location and staff were excellent.

This was not expected. Never again

Very nice facility. Staff was friendly and helpful.

Room was good and bed comfortable. Breakfast was barely passable with stale bagels - just had yogurt. Coffee was not good.

Clean rooms and very nice staff. The pool area was closed for maintenance. We luckily could walk to the Fairfield Inn and use their pool. Also no room service as advertised.

After a long drive with 4 young kids everything could not of been better. Highly recommend this location

The staff were cordial and helpful. The room was comfortable.

The property has gone down; was taken aback. It was dark, not as clean as it was 8 to 12 years ago 😕

Comfortable beds and pillows - great stay

They offered a limited restaurant menu, I ordered quesadillas, they were so good!

Everything was great. Just wished they kept the coffee out a little longer. Otherwise, as it was mom’s weekend, it was a great experience.

Lobby had a bar, snacks and happy hour type food. Breakfast had a wide assortment of choices. Staff was friendly and efficient.

Clean and friendly.

Understandable but then told only third floor rooms available. This was very inconvenient and I should have been told by text or email rope to and given the choice of another property.

The elevator was out of order which wasn't a problem for us but, if my mother had been along, which she often is, it would have been a real pain. The fire alarm went off in the morning so, instead of ordering breakfast, we just left. Other than those two issues, we slept well and had friendly conversations with the staff. They are doing what they can to avoid spreading Covid.

Nice clean hotel and friendly staff. The breakfast was nothing to be excited about but the coffee was great.

I stayed here on my business trip while driving a box truck. As I pulled in to check in I got stuck in the ice that accumulated in the drive thru pass and had have my helper push me out. The elevator was also out of order. The hotel was decent but those 2 things were def draw backs

Elevator was not working

Staff was nice and overall the facility is nice. However, the elevators were not working so we had to use stairs to carry all luggage up to our room. No continental/free breakfast offered either. There was a basketball team eating a buffet style breakfast in the lounge when we went down to check and see if they offered breakfast. We were told it was a team only breakfast that had been prepared for them. So wouldn't recommend for any families.

Nice big king sized room wuth couch. Quiet and comfortable

Upon arrival, I was greeted by Bradford. He is an exceptional associate. Kind, personable, and engaged in conversation. What I liked best was how quiet the room was. Most hotels I hear everything in the hallway. But I slept great. The bed was very comfortable. The shower was spacious and had a great shower head with actual pressure. I will gladly recommend this hotel!

Our experience at this hotel was not good. The front desk welcome was very nice, but when we got to our room, it was downhill. The sink did not drain, the shower door leaked because the door was too short and the TV did not work. We reluctantly stayed a second night and were surprised to find our room was not serviced. The front desk person said we should have been told this, but did bring us fresh towels. The staff at the desk and the coffee area were very nice. Also, the Illinois mask mandate was not enforced.

Great location right off the highway. Close to big box shopping & restaurants. About 20 minutes from the airport. Big rooms with interesting furnishings. Loved it.

Stay was nice and quiet

The room carpet was dirty, Also dusty and toilet not clean! And...Priced far above value received.

I thought the front desk clerk or manager whomever was jus having a bad day when I checked in but it was jus as bad when I checked out. I should of knew it was something when I called in to check about the amenities of the hotel and caught attitude. Will not be booking with Marriott from here on out!!!

Staff had some trouble with computer. Hole in privacy fence.

No breakfast. They said you could purchase items from the Bistro. Since they couldn't serve breakfast, they should allow customers to chose something from the Bistro without charge. Coffee service had no decaf coffee. Both of these items could still be provided even with COVID restrictions.

Nothing

This is an average hotel. The description of the hotel stated there was a whirlpool, as did the properties sign for the pool area, but there is NOT one at this property. The bar area was closed due to COVID, which was expected. The room was pretty nice, with clean linens and comfortable bed. However, the shower was not very clean and seemed dated. Shower door leaked all over the floor when shower was in use. Overall, an average stay.

Not up to our usual expectations

The staff was friendly but the hotel was dirty. Very disappointed. The bed had hair in it so who ever made it didn’t change the sheets. The shower still had hair in it and the coffee maker wasn’t cleaned still had coffee pod from prior visitor. Floors were filthy throughout the hotel.

I really love the balcony/sitting area in the room. Nice and relaxing for a summer night!

Nice hotel. Clean and comfy room with plenty of space. The staff was very friendly and helpful. I would stay here again.

Great stay for the price and quick trip.