Fairfield by Marriott Inn & Suites Clinton

Loved the walk in shower

I found the hotel to be well maintained and clean. It is located in an area surrounded by many restaurants, fast food and sit down.

Very good

Superb

Only issue we had was the couple next to us had a barking dog but we were able to move our room.

Superb

The best hotel breakfast I ever had. The room was excellent and clean as always. Staff was great as well. Nothing

The best hotel breakfast I ever had. The room was excellent and clean as always. Staff was great as well. Nothing

No microwave ! We had to bring our own teapot ! They claimed they did not have any black tea bags, only herbal tea ! But then the next day at breakfast, we had to ASK them again, and they finally brought out the black breakfast tea, that earlier they claimed they did not have !!

Nice and clean!!

The mattress was comfortable at first to lay on but a little too firm for me to get a good night’s sleep. Breakfast was good and enough choices. Nobody was present during checkout but hopefully we don’t get charged for anything.

Everything was perfect and the staff was friendly.

The front desk, cleaning staff and cafe staff were great and the room was very clean. However, the decor was pretty much non-existent in my room so it lent itself to being very basic and unwelcoming. The biggest issue was being unable to connect to the WiFi from my room. I had to go to lobby to log on so was unable to get work done on my laptop.

I thought it was pretty decent for my time there. My shower was missing a shower curtain but no biggy to me. One of my military friends said it wasn’t a good area but I never had concerns. Came for the cherry blossom 10 miler.

Pleasant

Everything including staff was good to us. No complain whether you live there for short or long term vacation. Keep it up Fairfield!!

Room was great staff was friendly

Clean , nice

Good

Friendly staff nice rooms big bathroom clean and the location is in the cut lowkey

Good

Real nice

Exceptional

Cleanliness Ran out of breakfast too early and would not refill

Cleanliness Ran out of breakfast too early and would not refill

Clean room, sheets felt cheap and not soft, no soap in dispensers in shower.

Clean

Rooms clean and smelt clean

Clean

Everything was fabulous!!!!!

I changed rooms4x in one night which was supper wrong And they gave me a double bed took why that when I wanted a single bed

The AC kept the room nice and cool, the bed was very comforting, and I even found a pillow that suited my very specific needs. That NEVER happens unless I bring my own. On top of that, the customer service was excellent. Latrece Banks was the front desk help for the majority of my time there and she made me feel like family while still being very professional.

Very quiet, clean, nice location It’s off the interstate so if you have a room off of it you can hear all the traffic.

Very quiet, clean, nice location It’s off the interstate so if you have a room off of it you can hear all the traffic.

Very clean most improved from my last two years stay

near my workplace and clean, staffs are friendly. No food to order.

No food to order.

Not much The motel was under construction and didn't report that on the website. Couldn't cancel either or be charged. Also all the workers and construction workers ate out of the breakfast so called buffet before the guests. Do not recommend

Exceptional

Passable

Location was near to our event They didn’t tell us the where renovation and it was a mess No breakfast No elevator Didn’t even have enough towels It was a nightmare Staff was rude and didn’t care

Location was near to our event They didn’t tell us the where renovation and it was a mess No breakfast No elevator Didn’t even have enough towels It was a nightmare Staff was rude and didn’t care

Was ok

Yes, the room was in great condition and the staff was very professional.

Do not allow pets even that it’s advertised. Trying to get a refund bc we booked 2 night and stayed one. This was the WORST experience at a hotel I’ve had ever.

Construction inside which made it hard to get to room

The Manager was excellent and offered as much assistance as possible due to the circumstances! When I booked this hotel through Expedia I was not informed that it was undergoing renovations. Don't know the process of who informs who concerning this but I would have definitely booked another location if I had this information As I stated earlier the hotel Manager was very helpful in trying to make up for this inconvenience. The rooms were very clean, the staff was very friendly and the parking was very good.

At the front desk when I paid for my stay the front desk did not inform me that the television service was not working and no phone service in my hotel room. The lobby was a construction site with the floors covered with brown paper and sheet rock dust and other debris associated with any construction site. In all a very bad experience and I would not recommend The Comfort Inn at Joint Base Andrews , Clinton MD 20735 to any one

Good barring the construction

The hotel is undergoing renovation, so any reservation for a king-sized room was downgraded to a double room instead. This would be a minor issue if I had been communicated about this. The manager said they attempted to contact me, but my phone number wasn't transferred from Expedia's booking. System errors happen, so I understand, but there were no further attempts at communication. When I arrived, the receptionist did not notify me of this change; I had to find out for myself when I walked into the room. The price of the stay was the same, thankfully, but I'd still wait until renovations are done or avoid altogether. Water pressure takes about 5~10 minutes to heat up for a shower. If you book a stay while they are renovating, I recommend downloading some shows or movies; the wifi wasn't working. Again, I wasn't notified about this issue and had to ask the front desk about it. The majority of my concerns would have been handled from the start by communication. The room itself is fine and clean, though I had to plug in the fridge. At least I know it's new! There is limited parking due to the construction, but during my stay, I never had an issue finding parking. The elevator looks a bit outdated due to cardboard covering the floor for renovation, but I have honestly felt unsafe in worse, so this one is good. I still took the stairs when I could. Overall, this is a 2-star stay, and I recommend looking somewhere else.

Entire place under construction. Ceiling falling down, mold, water stains. You should not be advertising this location until they’re done with construction.

This place was going under renovations, with construction all around, dusty and dirty and very limited parking. The staff was not helpful at all. I requested a king-sized bed room and was given a queen-sized room instead without explanation.

Construction, Limited parking,

Did not realize property was under construction, key card kept getting reset every day, which meant another trip to the front desk. Getting service (from people at the front desk) was akin to pulling teeth

The hotel was under renovation and this was not advertised. The bed was dirty. The hotel was dirty. The ice machine was broken. There was no microwave in the room. The front entrance was closed but the back parking lot was closed so you had to park in front and walk to the back. There was dust everywhere.The blanket was just a fleece throw. This was the worst hotel I every stayed in. Would not recommend!

DO NOT STAY HERE. we pulled in about 11pm, several people out in the parking lot (residents). Dust is everywhere, in the middle of a renovation. Plastic all over the walls. our door did not lock at all

Property is being remodeled. Lobby was covered in dirt and dust. Elevator also. No closet, no bath towels, stain on pillow case.

They are renovating at this property but very nice

Keep up the good work.

bed bugs.

I will stay there again

Staff was not very friendly!!

Room was dirty with a foul smell. Air-conditioning didn't work

The staff wasn't the best, the first room they gave us appeared to in an area for transit people, dirty and dingy. Once we switched rooms it was better but I'm not returning there. I've stayed there before a few years back and it was in better shape, but I had a room on an above floor. This time I had a ground level floor. Either way, I'm not returning

You get what you pay for.

1st room smelled like "marijuana" and was dirty and unclean. Went back to the desk to request another room, the 2nd room was just a hair better than the first. The room smelled of stale smoke and they charged $145 a night and NON Refundable cancellation.

After a long day w/ little money we booked a room. Drove there to check in & was turned away. There were no rooms. Now we didn't have money for another place with rooms.

nice

Faucet was leaking, bathroom ceiling was being repaired, room smelled like stale air, some individuals staying there were sketchy-would not being the family again at this hotel

Nothing I’ve seen looks like pictures on website. I do not feel safe.

Very compassionate very caring Just amazing customer service she gave me ! She needs 10s across the board

It was wasn’t as clean or modern as I’m accustomed to

Rooms were clean and staff was really friendly.

Made my reservation because they stated cat friendly and they were not. Wanted $100 for the cat to stay and $100 security. Wasn’t going to spend $300 for a sketchy place in a sketchy neighborhood. Didn’t stay there. Hope I can retrieve my Expedia $$.

The elevators were out of order, so that was inconvenient. The rooms are worn and need some upgrades.

Hotel needs major renovations. Elevator does not work. Smells like marijuana everywhere.

Stair's dirty and elevator were broken

A lot a noise at midnight people slamming doors

I woulld not recomend this place

It was awful. I am disabled in the elevator was broke. The hotel was filthy not kept up something bit me and I’ve been sick every since.

It smell like smoke all the time. The micro wave was broke. The elevator was broke so they said. But available for some people. I was not really please with the hotel. I would not recommend the hotel to anyone. i should get a refund or some type of credit.

The rlvator has been broken since January. They have had no hot water for the last 4 weeks at least. The rooms are dirty and the pillows are lumpy. It is a third world hotel.

It was one of the most horrible stay ever, the staff were very unprofessional the hotel was very dirty the bed stinks nothing was working the elevator were out we had to use the stairs I had to check out early in the morning. This is the comfort inn very disappointed how can I get my refund back

No hot water for two days. No discount no apology.

The hotel was not inviting from the lobby to my room. Needs a major makeover. No heat for 1 night of my stay, breakfast was poorly prepared and served. Hallways reeked of marijuana all day and night. On my day of check out, NO HOT WATER for at least 2 hrs then it was Luke warm ! The pillows were not even standard size. They were sofa size throw pillows. The beds new to be replaced, box springs wore out and bed hard. There was no comfort with my stay. This was the worst Comfort Inn I’ve ever stayed in. Needs NEW MANAGEMENT!!

The elevators weren’t working there was no hot water and there were bedbugs in the room. Never ever again. The staff acted as if this were normal. Even with pics and checking the room themselves. No refund no anything I’m just disgusted

When I arrived found out immediately the the elevator was down, then found out my room was on the 3rd floor. I checked in around 8pm and was very disappointed, not to mention still carry all the luggage for me and my fiance to the 3rd floor. Then find out the next day that there is no hot water in the building, couldn't take a shower for hours it definitely held our trip up. I talked with the manager in the morning and she was very professional and helpful and definitely did a good job calming me down. I Thank her for her professionalism and the way she handled everything, that is the only reason I gave any stars at all.

When we arrived at the Comfort Inn Joint Base Andrews, it had recently snowed and the parking lot was barely plowed. We had to be careful not to slip and fall stepping over ice/snow. The front desk was staffed by a woman who never got up out of her chair to check us in. She informed me that the room I reserved wasn’t available and asked me if I would take a double room to which I said yes. The lady had her young child there with her and she kept addressing the child and said to me that school was closed that day so she was there with her. I understand that sometimes that kind of thing happens but it shouldn’t be as unprofessional as it was. Overall, the hotel was substandard, old and in need of a major upgrade. Beds seemed very hard and the springs could be felt just by pressing on the mattress. I was told they were 2 queen beds but it appeared to be full sized beds. The bed linens were old and looks as if they’d been usDesk had gouges in the wood.

Elevators were broken and appear to have been this way for a while. This place is old, tired and not maintained. Would only stay here as a last resort.

Poor location. Hotel in very run down condition. Very dirty. No working elevators. You get the picture.

..

Such amazing staff, rooms & breakfast! Great location for inauguration:)

Very safe and friendly staff

It is ok for one night stay

Hotel wasn’t bad. Good breakfast. Elevator down the whole stay

Great stay

Place was trash

Great service and rooms that are above and beyond the standard

This is not a place you would want to stay. This property is in poor condition, unsafe and don't have good customer service for helping the customer after reporting issues.

The room was ok. However, the microwave didn't work and there was no iron for the ironing board. They brought up an iron and that one was not working. Overall it was ok for one night.

The quietness of it all

My room was small and quiet until someone would start gunning their engine several times at night...which sounded like it was outside my window. The staff was nice and courteous. I got there early and the lady advised me of 3pm check in...but she would get me in after 1:30pm and she was about her word. Their Elevator was broken to guests but accessible to employees. I am glad they let me stay on the first floor because I had a lot of bags. The only thing is I had to call them today about refunding $100 for incidentals and they told me they did and they didn't so now I have to call Mr Dinish on Monday about this issue

It was kinda quiet...until somebody started racing their engine at night

Loved everything about it

If you’re looking for a Very affordable but yet simple and clean hotel to stay at this was perfect quick we can getaway exactly what we needed!

Great Stay

The residents were supposed to be in the non-smoking area, the smell of marijuana was unbearable and very uncomfortable, especially for our children. I do not recommend it.

Smell bad

All went very smoothly

Elevators was broke tv remote broke

The property looks unsafe/suspect. Walking in at first glance did not look very clean. The staffs customer service is below standard. No warm welcome, no conversation, no fond farwell. Rating 2 out of 10

The motel was very clean.The staff were courteous and professional. This was our third stay at this Confort Inn.

Book this property on orbits instead of the 7.2 so I went there and the room smell like cigarettes and it's very outdated the room just look nasty

My first room did not have any air, so they changed me to a better room. The front desk, she was so wonderful and the I mean, this guy, he was wonderful as well. All of them was wonderful housekeeping.Everyone was wonderful when I choose to go back.I will stay there again

As soon as we checked in we went to check the room, the elevator was broken so you have to use the stairs which was very dirty and has a very foul smell that you want to puke. As soon as we got into our room floor, the hallways are very dirty and ghetto. We went inside our room and it was very dirty and moldy so we decided to cancel our stay. We spent 3mins inside the room and they still charged us for the night. What a way to earn money on their behalf, the expedia pictures are decieving as hell. Very terrible staff and disrespectful. I would recommend this to the demolishing company to remove this hotel in the area.

The hotel has potential but needs improvement in a few key areas. The cleanliness of the room was below standard, and the mattress and pillows were uncomfortable, affecting sleep quality. With better attention to these details, the stay would be much more enjoyable.

Didn't get to sleep the whole time, dogs were barking all thru the night. Beds were old, broken and worn out, it would be better sleeping on the floor. The carpets were moldy and smells dirty. The rooms and hallways smell of marijuana. I would rate the hotel 0.5 out of 10

It needs some restoration, cleaning,

I ended up losing the money I paid for this room because I left after checking in. The parking lot felt totally unsafe with people wandering all over and sitting in vehicles. They appeared to be living there? Signs on the fence about not responsible for theft and damage to vehicles. Hallway was dirty, smell of marijuana through the entire hotel. No thanks. Worth the money loss to get a good nights sleep somewhere else.

Very worn out rooms, with high humidity. Felt like we walked into a room with a pool.

I am stuck in a filthy hotel because of the rating system on hotels.com. 7.2 is a joke for this hotel. It should be 3 at tops. Holes in the ceiling, poop on the side walk, stained carpets, toilet tank cover doesn't fit and dirty water so you can't shower or drink. This hotel shouldn't even be offered on the site. I should have been warn about the water issues prior to checking in. I am done with any of Expedia sites. I should have checked Google for the rating of a 3.2. I would have never book here if I check Google. Your ratings can't be trusted they must be bot reviews. This app will not allow me to add photos. I took pictures of all the issues. Will try to post them later.

Property housed commerical trucks that appeared to be drainage units.

Very nice place

The shower was the best part, other wise I would not stay here, shady area and hotel staff was not welcoming. Hotel entryway is dirty and it smells like piss and cigars

You get what you pay for. Hotel looks like a cheap motel. Dirty, run-down, old. Trash everywhere in the parking area. Rooms are falling apart. First and last time I go there. Staff is very courteous and professional. Breakfast is very limited but hey, it's clean. Shell out a couple of bucks and stay somewhere nicer.

Decent

Staff was professional and courteous.

I booked for 5 nights. You can see my booking in the system. I would go out every day and every evening my key would not work. After a long day of conferences and having lots of paperwork with me etc., I would go to my room and my key would show red. The woman at the desk claimed my key was next to my phone. When I assured her that was not the case (on day 3) she told the other guy “put in three more days”. So, the initial explanation was all nonsense. The WiFi was spotty according to where I was in my room and the complimentary breakfast was the same every day and not very good. The carpet needs to be changed in the hallways and the rooms. The best part of my stay was the water pressure in the shower and the AC. The entire Northeast was experiencing a heat wave and I could not complain about the coolness of my room. They absolutely need to do better.

The front desk staff was polite and friendly. We needed a placevto crash because the AC at my house stopped working. We also have a cat, so I needed very reasonable accomodations, close enough to my home, that allowed pets. This place always comes through. This is NOT for luxury,lets be clear, its a good place to sleep. The bed was comfortable and the room was clean. They also have continental breakfast included. What I didnt like at all was the obvious aroma of a certain smoked item , that greeted us in the lobby when we checked in . Also tbere seemed to be a lot of families there,and it was noisy at times. I didnt feel safe at night.

The room’s interior was awful. The walls looked patched up. The bathroom walls were sealed with white silicon and the cracks was not all the way sealed. If you needed towels at night, you couldn’t get any until the next day and then you couldn’t get them tell later on. The fire alarms went off early in the morning and never stopped for hours. No one came or called to let people know if there was a fire or not. Elevators never worked after the fire alarms. The lobby looked a HOT mess! The breakfast was horrible, sausage was not cooked all the way. Food wasn’t fresh at all. The apples were old. The carpet in the hallways has white paint on them. The whole entire hotel needs a COMPLETE makeover!!!!! And the stairways smelled like moth balls and something else I won’t say. Never again will stay or refer anyone else that comes to Clinton, MD Comfort Inn. By the way, front desk staff not friendly and welcoming. When I checked out, no one was there to check us out. Others were waiting for at least an hour to see an attendant. After I left, I called to make sure they received the keys I left, and for an hour calling no one answered. When finally got a person to answer the phone, she was not friendly nor did she know what agency I booked the room under. She said you will get a receipt from Expedia, I never booked under Expedia…..it was Hotels.com. So therefore her information was totally wrong. I wish I had took photos.

All the staff was frendly from check in to check out. Very quiet location and it was not busy at all. It is an older motel and you can definitely tell by the old carpet, paint and room furniture. The room itself was clean but not so much the hallways and the vending/ice machine areas. It was extremely hot outside during my stay and the AC in the room worked great. I would pick this hotel again for the location and price.

The room was fine. The complimentary breakfast was fine. I had an issue with not receiving enough towels. There were three of us and we only had two towel sets in the room. When I asked for an additional set, I was told there were no clean towels.

The property was not appealing. The entire property inside and outside, rooms, hallways, lobby, breakfast area, elevator, bathrooms all need an upgrade. The place is disgustingly nasty. Prostitution is rampant. I didn’t have breakfast there because I didn’t want to get sick.

Be careful the bugs fight back

It was an ok experience

Staff was rude, room smelt terrible. Waiting for the reaction in 24-48 hours but I’m almost positive I was bit by bedbugs last night I keep/kept itching. Overall very unhappy.

I found a used condom in the stairwell and left my 3 night stay.

Very convenient for what we were there for. Very courteous staff

The young woman at the check-in desk was lovely. She checked me in quickly and I headed up to my non-smoking room on the second floor (of this non-smoking hotel). The room reeked of cigarette smoke. It smelled so badly that I returned to the lobby to request a different room. The woman at the desk was apologetic and quickly provided me with another room key. The second room on the first floor smelled of mildew. There was very clearly a leak into this rooms’ bathroom as evidenced by the mud patch on the ceiling in the washroom. At this point I was too tired to request a different room so I fell into a bed and to sleep. I woke up to use the washroom (for the first time since my arrival) and when I lifted the lid to the toilet imagine my surprise to see actual feces in there! Someone obviously did not clean the toilet between guests. Additionally there were what I believe were bits of toilet paper on the floor of the washroom. The chair in my room has some staining on the fabric from some long ago mishap and the carpet was so old and gross I dared not take off my shoes. I’m no princess, but this hotel was really gross. Spend a little more and go somewhere else.

Hallways were unkempt, noicy, dark As a female nurse traveling for an assignment i was not comfortable. Will not return

We got to the room and flaked out straight away. I woke up at 3.30am freezing as the aircon was stuck on full power,i was brought more blankets up,then had to swap rooms at 4.30 am,subsequently couldnt get back to sleep because for some stupid reason the curtains are on rails that only close a quarter the way so you cant draw them and it was light. Then the attitude of the woman on reception checking out was appalling,to be fair,rhe ladies who brought blankets and changed us rooms were great,just a terrible night after a long day

Nasty breakfast. Towel Shortage.

The hotel was nice. Lots of places to eat in the immediate area.

Walls are so thin I could hear my neighbors conversing through the night beyond 1130pm. Check in area had a strong smell of weed. Stayed 2 nights for business trip. Beds are below average. As they say you get what you pay for so keep that in mind when booking this property. TV cable stations didnt work in room, wasn't a major issue just would have been nice to have something to drown out all the noise from the hallway people opening and closing doors hard and talking that could be heard around the clock non stop.

Near the Medstar Hospital. Convenient.

It served its purpose for a quick 1 night place to lay my head. It was clean and the staff was friendly and accommodating.

Definitely need to be remodeled..

I love the front desk staff .

Great location close to the military base. Consistently competitive prices.

Hotel is OK, but is in desperate need of rehabilitation.

The property was nice and cozy

Don’t do it

Not to clean

Cool

Terrible service and unsafe hotel

Great

Not a fan at all

The person that checked me in was very pleasant, as well as the lady i spoke with the next. The rooms can use a makeover. The walls were dirty. They had stains and holes from what look like previous towel bars or equipment. There was a gross smell in the hallway once i got off the elevator. I asked the housekeeper for a towel and bath cloth, she didnt have any and i had to go to the dront desk for.

This place needs updated and maintained.

Could have been better

Rough area, hotel in deteriorating condition but clean room, friendly staff

Everything was great

My room was nice and clean. Breakfast was good. I plan to stay there again in the future.

I had a very enjoyable stay. Room was nice and clean. The staff were very helpful. The breakfast was good as well.

I-95 also.

Why is there a baby in the stroller at the front desk Patrons playing loud music in the main area of the hotel Being rude and loud hanging out in the parking lot Felt unsafe

I DID NOT see any vagrants on or around the property! My room was VERY CLEAN! NO bugs of any kind! I would definitely stay here again!

Great staff who seem to really care about their quest.

Staff was rude, someone knocked on our door numerous times late at night and glass bottles were broken out front.

Nice and quiet time. Staff were helpful and the room was very clean.

Helpful and staff and the hotel is clean. Had an issues with no working microwave in my room but they changed my room to another one with a working microwave, so that was good.