Comfort Inn Columbus near Fort Benning

Convenient to shopping, offered breakfast. Clean. The pool was closed. When showering the water ran all over the bathroom floor.

Bad

Exceptional

Very convenient

Disappointing

The staff was cordial except for the long haired gentleman on the first night at check in who didn't want to explain why they needed my credit card after I fully paid for the room in advance, until I asked several times! Room was dirty with what seems to be toenails and cereal on the floors. Smell in the hallways was musty and really off putting in the morning when they were making what I assumed was breakfast. 3 days not just one soap left in the room for 3 adults and a child. Not that big of a deal but definitely not up to par!

Like that the place is very clean the room is very nice and the staff is very great There's nothing I didn't like the only problem was the ice maker didn't work on the second floor of the third floor he had to go down to the first floor to get ice

There's nothing I didn't like the only problem was the ice maker didn't work on the second floor of the third floor he had to go down to the first floor to get ice

Everything was clean and nice

Did not have breakfast Room was assigned to another guy who came into the room very unexpectedly. Ac leaked water..Hotel charged me for two rooms. My overnight stay was a disaster.

Did not have breakfast Room was assigned to another guy who came into the room very unexpectedly. Ac leaked water..Hotel charged me for two rooms. My overnight stay was a disaster.

Passable

The room I stayed in was very well-put and clean. And I really enjoyed the kind staff who worked there

Room very clean. Comfy bed. A/C was very cold, had to turn the temp. up a bit

clean. easy to get to. very centrally located for my needs.

Very good

The room was nice, A/C worked good, needs are comfortable. I guess that is the important part. Unfortunately, our soldier graduated and wanted to relax in a pool, so we chose this motel, but the pill was closed the entire time for maintenance. It's the end of May and very hot out, you would think they would maintenance earlier in the year or at the very least state the the pool is closed. They had drink machines that were out of everything and didn't even have water as an option anyway, just soda. The machine took my money and then I found out the machine was empty, but never got my money back. I told the front desk and they said they would look into it but it never got refilled during my stay nor did I get my money back. These things are also important to guests, so for these reasons I personality won't stay at this location when I come back.

Everything was great everyone was helpful and polite.

The pool is always closed.

The only reason we book this hotel was because of the indoor pool for our daughter. But when we arrived the door to the outside had had the glass broken out of it. We were there for 3 days. The glass was never cleaned up nor the door fixed nor the pool opened. That was very frustrating. The TV in our room did not work. We tried switching out the remote and that was not the problem but it was late at night so we just went to bed. The light switch in the bathroom was not set in flush and when we flipped it on the light sparked. We did not use that light again. The next morning I told the front desk about the TV and the light switch and they moved us to a different room which I appreciated. The rooms were clean as well as the bedding. However in the second room when we opened the pull out couch, the mattress had some pretty grotesque huge stains across most of it. It looked like faded dried blood that they tried to get out but couldn't so they flipped the mattress over to the wrong side. The 'gym' was subpar but better than nothing but no water source in the gym or easily accessible in the lobby area.

Exceptional

Just needed to sleep purpose was met

Very poor

There was blood on the inside of the pillow cases that were on them before we got into the wrong I think that was very unprofessional and dangerous

The room was comfortable in the area There was blood on the inside of the pillow cases that were on them before we got into the wrong I think that was very unprofessional and dangerous

The breakfast was very good and Mrs. Melinda was a great host she really makes you feel welcomed it was a pretty good stay me and my husband enjoyed the stay we will definitely be back The only thing that I didn't like was the water pressure in the shower was very low and the wifi code wasn't visible other than that it was great

The only thing that I didn't like was the water pressure in the shower was very low and the wifi code wasn't visible other than that it was great

Exceptional

Exceptional

There was a wet musty smell in the hallway. Smelled as if the carpet was wet and wasnt dried properly.

I would definitely stay again! Thank you for a pleasant stay!

I had no complaints.

Not app

There was nothing not to like because it wasGREAT.

The wifi absolutely does not work. My toilet seat was coming off and when I told the receptionist she looked annoyed and asked if I could fix it. I tried tightening the screws, but they're stripped. Ice machine was broken. There was a rip in the comforter and my foot kept going into it. But, room was mostly clean. Our socks turned a different color pretty fast from the floors. Pillows and beds were comfortable. Today was checkout and waited for 10mins for water in shower to warm up. Then gave up and the fridge on the lowest setting froze everything.

Yes

Shower handle broken and A/C didn’t work.

The bed and pillows were very comfy. Loved the indoor pool

On the other hand, the front desk and breakfast staff were extremely friendly and helpful.

Water pressure was not good in shower and there was hair in the fridge so I did not put my drinks in there.

Was nice

The fy were great to work with

Location I was not informed that the pool was closed, which was one of the main reasons I chose this hotel. The breakfast was very disappointing— the waffle maker was out of order, there was no juice available, the muffins were extremely hard, and the sausage was cold in the middle. On top of that, our room had no remote. After being told one would be brought to us, three hours passed with no resolution, and we ultimately had to switch rooms. Overall, a very frustrating experience. I will not be returning. at this point the hotel is just letting guess check in and collecting money.

Everything

The beds were comfortable. The clean towels had obvious stains on them, open used soap from previous stay was still on the bathroom sink, the shampoo and conditioners in the shower were empty, and the water took 20-25 minutes to actually get to even warm.

2/10 Smell, they need to freshen the place up.

Horrible, not safe. Broken shower, broken tv, dirty bed sheets, no toilet paper

Not great Not terrible

Bed bugs

Breakfast was okay! Great location for the untenanery The bathroom looked to have been used ( not clean) The room had an unpleasant odor On Booking.com app, when booked stated pay on property. But instead chargedbmy card before arrival. Arrived and hour before check-in time.

I did enjoy my stay there, friendly staff. Clean environment.

Great variety for breakfast

The room was perfect for what we needed, staff was friendly and helpful everyday. Only one staff member was kind of rude but I overlooked it. The lady that was working in the kitchen for breakfast.

The parking space

There was bed bugs in my bed and I didn’t get a refund for my stay I didn’t get a new room nothing was resolved.

It was clean and smelt good. Parking lot is kind of small

Location was good. Clean and comfortable. We stayed several nights but our room was not supplied with clean towels nor were the bed sheets changed.

Best value I’ve ever found for n Expedia. Spotless room, amazing staff!

Room very clean staff was great

Good parking, friendly staff and close to restaurants and highway

There is a smoke smell in the building. There were stains on my bedding. The staff was nice I was able to check in smoothly.

it was nice and quiet

The staff was very kind and helpful.

Asked for Early Check in. They told me no problem. Showed up and had to wait 2 hours for the room because they “didn’t have towels”. Ok. Got in the room, couldn’t work the blinds, just figured it was my fault. Turns out they were remote and broken so the room was always dark. Went to bed and thought it was wierd there were three sheets an no comforter. Froze my ass of the first night but my kid in the next bed said he was fine. Turns out they only gave me the comforter cover not the actual comforter that goes in it. I called the desk to ask if they could send up on and they told me I would have to change rooms if I wanted one??? Crazy is an understatement at this point. The shower. Went from Luke warm to cool, never actually hot. The ice machine on my floor was broken. It’s not like any one thing was terrible, but when you add them up it like who is the adult in charge of this place:

Was hoping the indoor pool was open and it was closed for my whole 2 night stay

Quiet

The rooms were okay. The morning staff were very nice and friendly. However the evening desk clerk needs an attitude adjustment. I showed up with my reservation for one room with a king and one room with two queens. He told me the reservation he received was for two rooms with a king. I showed him my reservation that specifically showed one room with two queens. He didn’t care and told me I would have to call Expedia. I could cancel if I didn’t want the room. Lucky for me the person behind me cancelled a room, which was a room with two queens. So instead of swapping the rooms, he charged me a $15 as an upgrade. I would have walked but it was 9pm and I had just driven 15hrs

Convenient, clean… Warm breakfast (eggs, sausage,coffee) The lady that checked us in (8/23 p.m.) and out (8/25 a.m.) was very pleasant. I especially select a place to stay that has continental breakfast…and from the photos I saw on the website—it sure was deceiving. The receptionist (8/24 a.m) was nonchalant when I told her about the items not working in the breakfast area….she was not accommodating, all she said was I’ll put in to get it repaired…at least have some back up box juices for the guests… The breakfast: Juice machine not working Waffle maker- timer not working No condiments(butter, ketchup, jelly)

I like that the staff was helpful. They were super nice and friendly. The pool was closed. The waffle iron, juice machine, and toaster were not working.

The bed wasnt bad but the pool was disgusting there was mold on the floor, they ran out of coffee, breakfast was a joke.

MAKE EVERYTHING FRESH DAILY NOT WHEN IT RUN OUT

Have stayed here on 3 occasions while visiting my son at Ft Benning. Very economical and comfortable. Other guests are typically staying to visit their families and nice to visit with during breakfast.

All good

When we arrived, the 2 rooms we had been assigned had been used and dirty, then we went to another set of 2 rooms, and the same situation occurred only this time, the air conditioner had been broken down and the bathroom had been used and the one bed closer to the bathroom had been slept in already. There were beds unmade in 2 rooms out of the 4, bars of soap open and in the tubs, shower curtains filthy and old, towels on the bathroom floors used, bed sheets have bad stains, the bed skirts and box springs badly stained, the room floors were dirty, looked like they were not swept or mopped, extremely dirty carpets in the hallways, beer caps and dental floss sticks and all kinds of garbage everywhere, the elevators are filthy inside, looks like they haven't been cleaned in months or years, the buttons on the elevator are filthy, and the entry to the rooms, I had to start the cleaning there because it was so dirty. I tried to contact management and noone responded still until today. I WANT A REFUND, I HAVE NEVER EVER HAD SUCH A BAD EXPERIENCE IN A HOTEL, I didn't even go in the pool or exercise room for the fact that I was afraid I would catch something. HORRIBLE HORRIBLE EXPERIENCE

When we packed to leave! This Comfort Inn was absolutely disgusting. We had 3 rooms and the only reason we stayed is because the owner wouldn’t not refund us. They gave us cleaning solution and a broom and told us that there was no cleaning services in the evening.

The hotel had a musty smell. We got inside the elevator, and the smell was worse. We got up to the 2nd floor, and the smell did not get any better. When we got to our room, as soon as we opened the door, it had a very strong odor, like musty but also like cigarette smoke. So, regardless of the no-smoking sign, the room smelled like smoke. The smell was overbearing. We went downstairs to request another room, and the attendant was very nice about it and thought the smell was like the "perfume" they use, but I told him it was not perfume. We got another room on a different floor, and the room was a lot better.

Internet was a little spotty. Rooms were clean and staff was friendly.

I HAD A GREAT STAY

I made the reservation for this hotel bc the pictures of the hotel showed a deep tub. We asked about a room with a deep tub the staff member blamed Expedia for false advertisement. It was the hotels we site that I seen the picture. The Continental breakfast was absolutely terrible. The coffee and hot water machine did not work. I went for orange juice. The one was clear ish and cloudy. The second one was soured. We had to eat somewhere else and spend money we didn't budget for.

Had issue with staff that could not understand that my I.D. shows my full name versus the name on the reservation. The smell of marijuana was throughout the hotel. It wasn't the cleanest place I have been in.

Absolutely filthy- toilet was clogged and it took a while to get anyone to come with plunger. Pool was dirty. Elevators sounded like they will break down at any time. Breakfast was horrible. I do not recommend this place! Roaches were seen.

Was a really nice check in

Shout out to Vicki at the front desk. So much respect shown by all the staff. Staff was very polite and friendly. Rooms super clean, beds where super comfortable.

Bed bugs! Bed bugs everywhere and they didn’t want to change our room. Drape Checked out of there.

It was nice but I just think they don’t clean the rooms that good

Horrible. Would not recommend. No washcloths or towels at 8:30 in the morning. The front desk/manager is very rude.

Good place to stay easy freeway access

We had two rooms and both were absolutely disgusting. Hair on the floor, white powder substance on a chair and a large blood stand. At the free breakfast the yogurt we grabbed was spoiled and a fly flew out trying to get a bagel. We checked in really late and had no options but stay, they gave me a broom to clean our room so we could sleep. The beds were hard and awful. Perspective though, while at breakfast we were talking to another guest who said the place next door was crawling with bugs and this place was “much better”.

Good staff

Location

The service was good but could have been cleaner. The elevator had a musty smell, there was an eaten chicken bone on top of the microwave & the shower curtain had alot of mildew on it which in turn made the bahroom smell. The humidity vent to the bathroom was also so dirty that the dust was pretty much blocking the air vents. I guess you get what you pay for bc it was not expensive but i would NOT stay here again.

Vicki was very pleasant to my sister's and I. Cleaning was great has well. Joy

I would go back there again

Great place to stay if you are visiting Ft. Benning. It’s a short and direct drive to the base and to downtown and other attractions.

The photos are of a well appointed hotel. The a/c leaks into the room. The wall plugs won't stay plugged in. The pool is very hazy,and stinks of chlorine. To add to this the parking lots was being sealed so we had very limited parking with no handcap spots.

Friendly staff, and great clean room! Definitely a good value! Would stay again!

Water temperature of pool perfect, nice and warm, although, no seating around pool area. Very easy to miss entrance to parking lot of property, and not so easy to just turn around

Experience was great. Very friendly staff and was close to Fort Benning where we had to be at a fair price.MY son wanted to see a real King Tiger Tank from World War II. and it is the only one in the USA. Well worth the trip for there are many pieces of armor there from all countries. It is only one to the public a few times a year. Check out Fort's visitor center for when availability.

It’s very clean. And the staffs are amazing

THERE WAS NO HOT WATER FOR THE TUB OR THE SINK. VERY LUKE WARM, ONLY. CREDIT ME $10 TO SEE WHAT YOU MADE OF.

Room 207 door do not close properly had to do latch to keep someone from just walking in towels was a big issue

The workers had very good hospitality

.

Enjoyed our stay thanks

I like the areas

The bathroom in our room were dirty and smelled, shampoo not refilled even when asked.

Good stay

This was a average at best. Very disappointed at how unclean the bathroom was. The property is in a good location. The receptionist never stood up to check us in. Did not feel like we were important. It was quiet and beds were comfortably.

Friendly staff and very clean. Would stay again if in the area

Really enjoyed this hotel! Great bed and clean room! Staff was very friendly and helpful! Just wish the hotel had a more obvious entrance.

It was a horrible night ! We didn’t sleep at all because the customers at the next room to us made such a terrible noise till 2 AM . We call the front desk and there was no response. We never again will book this hotel ! Absolutely disgusting and we are very disappointed !

Nice hotel, decent parking and great breakfast. The room was clean and comfortable.

We really enjoy this hotel and plan to go back..

10/10

If you like someone else's hair all over the place, you can stay here. Customer service was horrible and night shift attendance carry a bad attitude

It's a decent place to stay for a reasonable price.

Consteuction going on. Area around hotel wasnt appealing

Very clean but left a lot to be desired.

What i like is the place was quiet and the room was spacious and comfortable

Hotel was under renovation so it was noisy dusty and if I knew this I would’ve never stayed there

Black hair all over bed pillows sheets.stained comforter.terrible breakfast

Ok

Disgusting. Took pictures as well

Breakfast was awful. It was empty for awhile. Tv in the room wouldn’t connect to anything. Bed was made back up but trash and wet towels remained. Overall will never come back to this hotel chain again!

They were under construction. It was crazy, they were painting in the hallways so the rooms smelled all night of paint. There was plastic on the floors for the paint/construction, I assume, but it wasn't really clear what they were doing? Then the breakfast was a joke. There was no coffee, the waffle machine was there but not working. They also had a juice machine that was not working, because of construction. They made only a small amount of sausages, eggs, and biscuits. When I went to toast the bread (as the only real breakfast choice) the toaster wasn't working either and the guy had to keep plugging it in and unplugging it. It was honestly terrible.

Very friendly customer service upon check in. Hotel and staff are extremely nice and friendly.

The property was good, they were in the middle of remodeling. The staff was very accomodating.

No chairs in pool area. Breakfast was a bit of a let down (under cooked food, badly mixed waffle batter). Place seemed to be under renovation, so things should improve.

Nice place

Construction on rooms happening all day

Room dirty, smelled like urine, poor complimentary breakfast. Hotel was accessible without room key (unsafe).

It was a really nice stay overall. We were a bit disappointed that they didn’t have a jacuzzi like it shows in the picture. The shower also doesn’t have very hot water, it was warm though. They made up for it though in service. Very nice people there & yummy breakfast. When they ran out of food because we went down late, they offered to make more. Overall a good experience:)

Room not ready even 1.5 hours after check in time. Breakfast lacking. Non working ice machine. Would not book this chain again.

1. Bad customer service 2. Very dirty 3. Property is in bad shape 4. No towels and toiletries in the room 5. Bathtub is molding around the seam 6. The floor is dirty 7. Trash in hallway 8. Breakfast is very limited item

Very friendly staff. Hotel under renovations so was a little loud and messy (as would be expected)

Great customer service. Was not told it was under construction, but great experience

The hotel was under construction doing some up grades. Would consider staying there again.

STAFF MAKING TOO MUCH NOISE WHILE WORKING IN THE HALLWAYS

Carpeting in bedroom was warn, toilet was loose. Staff at front desk were unfriendly. It is being upgraded, so that will help. Breakfast was not pleasant

The property was not in the best neighborhood, definitely shady characters walking around the area but we felt safe. The hotel was under renovations but we got an unrenovated room. The carpet was dingy, stained, and torn. The toilet paper holder was hanging on by a thread but it was clean for the most part. The pool was indoors but not heated. The breakfast was decent and the staff was friendly. The lobby was updated and clean. The hotel was quiet.

Check-in took forever and the area sucks

It was a pleasure to stay there

From check in to check out it was great i wish i read on the web that it was being remodeled but it was not an inconvenience our check in lady was amazing her name was Rachel super friendly

Bathroom was dirty. Had used rag hanging up.

They offer a hot breakfast but there was only waffles and when i tasted it was sour. They no milk for my toddler. Just terrible i will return to that place.room was dirty

The hotel was under construction and didn’t let anyone know before arrival.

Everything is being worked on, didn’t look safe to enter. A family having a dip in the pool tracked large puddles of water in the hallway and the elevator.. there was a language barrier so staff didn’t bother trying to tell them they are causing extra hazardous conditions. Everytime I went out to my car there’s a guy asking me do I know where dr*gs are and if I want to hit his w**d pen. Nooooo sleep all you heard was the elevator going up and down alllllllll night. Oh no parking either. Take your chances parking illegal.

We got a bag breakfast with moldy apple and expire juice.

Overall the stay was pleasant and the room comfortable. The ice machine on floors 2 and 3 didn’t work and the neighborhood wasn’t very walkable but otherwise I have no complaints.

Poor cleanliness. Need to shut down for a while to make renovations AND clean up that whole place…

This place was bad. No landscaping like shown in the pictures. Wads of hair on our floor in our room. Only hot water in bathroom sink. Sludge came out of sink faucet on our toothbrush. Stained carpet with holes in it. A guy worked on a broke down truck in the parking lot all week. No place to park with dumpsters, semi's, and stacks of bathtubs in the parking lot. Maintenance and house keeping were bad. I will not stay here again ever.

Construction equipment blocking parking lot. The rooms across the hall and next to me had noisy construction going on until 7pm at night. I had to change rooms because the toilet didn't flush in the first room I had. The pool was closed for half of my stay. Not a great neighborhood. Street people loitering about. One guy was working on a badly damaged Ford Explorer in the parking lot that was jacked up on sections of wood. I will not be staying there again.

Overall I had a wonderful time I just had one problem I had to wait for a room my check in time was at 3 o’clock but I didn’t receive my room until 3:40 the front desk clerk was very nice she talked to me while I waited on my room

Good for the money. The a/c unit was very loud though.

Staff was on personal call as we checked in. The bathroom had white powder on the floor. There was regular hair and pubic hair on the bathroom floor. The tub had mold in it Curtains smelled liked like marijuana. When we left we realized the same girl that checked us in had ran out charge card so we have paid twice.

Loved it

The room was awful. It smelled horrible. There was mold and stains everywhere. It was filthy. The staff was no where to be found most nights or sleeping on the sofa in the reception area- do not recommend

The room was awful. It smelled horrible. There was mold and stains everywhere. It was filthy. The staff was no where to be found most nights or sleeping on the sofa in the reception area- I do not recommend

The staff were welcoming and nice. The inside pool was green in the month of June. The appearance could use a good pressure washing and update in the kitchen area to eat. The carpet is very outdated throughout. Overall, it was good just needs a upgraded touch up👍

dirty, disgusting, outdated - no reason to pay these prices

Room reeked of cigarette, burns all throughout room. Roach infested, location was perfect.

The room wasn’t the room I was showed that I paid for on the app

Hotel was pretty run down, I won’t stay there again.

N/a

Good location for the money

Good