Quality Inn - Denton

The property is a busted down former decent travel hotel that has a pool in the back that’s filled in with dirt when I arrive. The elevator was not working and they told me the only room they had was on the third floor and it’s a walk up the lights were not working in any of the stairs to get up to the third floor, but I was exhausted having traveled all day so I did it. There was no blow dryer in the room and the room was hot when I got there, the air-conditioning was not on in the entire hotel building.

Check in was interesting. Air conditioning in room did not cool adequately.

Very nice

Love this hotel Its a very quiet place

Staff was great. Elevator was out, ice machine was out on our floor, and no one came to clean our room one day.

Forgot something they me to come get it Very professional

Breakfast was very good , air conditioning was great as well . Bed sheets could have been cleaner and the quilt could have in better shape, had some stains on it along with the sheets.

The property was very well maintained, excellent management, everything worked, parking had great lighting, and the breakfast was delish and great selection! I would highly recommend!

My room had a hole in the floor, the pillows had no cases on them and the room smelled like mold. Checked out same day and got a different hotel.

If you don’t care about comfort this is the place for you, the smell in the entryway was very off putting and i was concerned about the state of the room, the room did not smell but was real hot upon entry. The ac would cool the room down, almost too cool then it would shut off and the room would get hot, all night . Too cold then too hot, the bed was hard and uncomfortable, the shower had no water pressure which made it difficult to wash. Not the greatest breakfast but there was something to eat.

CLEAN ROOMS, STAFF, AIR CONDITIONING IS EXCELLENT

Very bad facility! No extra towels/wash cloths available. Room lacked extra tissues; inadequate number of electrical outlets; bed linen dingy; towels stained, exterior grounds & parking lot not maintained. Breakfast inadequate and insufficient amount. No water nor towels available for gym!

We hated our stay here. First off, tge receptionist Bridgette, was really rude. When we asked for coffee creamer, she only wanted to give us 2, rolled here's at us, saying rude comments and very disrespectful. She should not be working in customer service. Then, our roomgad a gift hole by the bed. Our kids almost fell from it a few times. Breakfast was constantly empty. We had to keep reminding staff to replenish the food. The shower wouldn't work properly. We had to move furariund to plug in the microwave. We would never stay here again

the pictures on the app are completely different than what it looks like. it’s very scary, the front desk man was very rude and creepy, barely spoke english and couldn’t help us with anything, just kept telling us we’d have to talk to management about anything we asked. we went to our room and when we opened the door it immediately smelled like a dead animal and we just knew it was all around a bad idea to stay there. 0/10 do not stay here, it’s filthy and they have rude staff. i booked the room for 2 nights and couldn’t even get any type of refund.

The bath tub was alittle small and real narrow for a plus size tall person other than that it was all good.

The staff was nice, breakfast was typical hotel breakfast nothing fancy. Sheets & towels had stains on them & the bathroom grout looked moldy. Tub didn’t drain properly.

The only downfalls that would drop the rating down for me would be the hotels location to restaurants because I typically like to walk to surroundings places for grocery/meal runs, the amenities which were slim to none (with a small gym), and the overall first look at the hotel seemed a bit off putting, but again, the staff was great and it sufficed my 3 days of stay!!

I personally did not like the hotel; it seemed dirty, and it lacked a public restroom in the lobby. Also, noise was coming out of the bathroom.

The bedding and towels were so bleached it burned my sinuses. And the towels were still stained dirty

Location and price Linens were a little beaten up towels smelled like cooking oil stains on duvet and pillows have seen better days

It was a typical clean hotel room. Nothing fancy. Stuff worked.

The room we got light fixtures did not work. It smelled like mold. The restrooms when flushed made a loud noise. No iron in the room, and when I asked for one the front counter person asked if she could go in the room to check if there was one!

The room was clean, the water was hot, there were enough clean towels and bath products. The bed was fine. There was cable tv and it was fairly quiet. I can't comment on breakfast although I got coffee and actually it was fine. We didn't use wifi

It was ok. Needs some updating.

I awoke with bites on my legs and back and it seems there have been numerous comments regarding bed bugs

Staff excellent. Friendly and went the extra mile for us.

for the $150 i spent on this one night at this "hotel", i expected more than a $75 motel stay. I have never had as low quality a room for this price in my adult life. first of all, it was in the sketchiest part of Denton i have ever seen. the pics of the property do not tell the story. the mattress cover was disgusting, and i did not find that out until the next morning when the sheet corner had popped off the room was the smallest i have had. there was no chair at the "desk", and only half a chair by the bed. the "closet" was just as lame as the desk. I NEVER ONCE felt safe at this place. a little before 10pm, someone banged on my door like they were going to kick it in. and then when i went to look thru the peephole, no one was there. it was fairly terrifying. the front desk did not answer when i called, but they called back, and told me it was "some kids" they had reports about, which was not very comforting. they told me they would try to talk to the parents, and they never followed up about that... they just left us to our imaginations about it all night. the room was dirty, unsafe, and ruined our evening. NEVER AGAIN

Mattress sunken in the middle.

I hate everything about it, rooms smells like mold, people fight and we can literally hear it from our rooms, so old I didn’t like anything about it.

The room itself was fine. It was clean, though it needed a bit of maintenance, as did the whole place. The staff were friendly for the most part. The folks staying at the hotel were very questionable. There was a fight that occurred on the floor that I was on. It sounded like a girl was kit.

The staff was nice. The staff was very nice but the hotel was not. The bathroom on the main was out of order. Our blanket had 5 to 6 brown stains on it. We tell the front desk. She brings another. The second blanket has brown stains plus hair on it. The ice machines dont work but on the 1st floor. The vending machines only take quarters and the front desk only took cash because the machine was down. We only stayed one night. If it was more nights we stayed we would've booked another hotel.

The location. The bed, it was supposed to be a queen it was a full. The bed also creaked a lot and the room was small.

need clean a/c or heater because smell odor room

We didn't have the breakfast, so can't comment on it, but we probably would not stay at this hotel again.

It’s an older building and to be fair there is construction in front of the property. It’s not bad if you’re just looking for something simple and not too many extras. Breakfast was mid.

Off the highway. The bed a towels were not the newest or cleanest. The carpet was laid over big holes in the ground.

The AC was not on when I arrived so the room was hot and musty. After I cooled down the room it was fine.

Elevator broke down making 2 seniors climb stairs. However it was fixed by morning. Elevator had trash in it 3 times in a two night stay. Hallways were extremely hot. Room A/C worked very good nice and cool. Room was nice and clean. Staff was very friendly.

Volume and sound on tv didn’t work. Upon check in the clerk was not friendly just asked if reservation. Pictures don’t even show the kind of room we had. $100 for this room was $75 to much!

comfortable pillows good water pressure in shower very loud a/c not enough towels for double occupancy. Towels were small and thin overall dingy look

The refrigerator freezer had a thick buildup of ice-needs to be defrosted-big mound of ice reducing what could be put in the freezer. The room was small.

Yes

Courteous staff

Dirty rooms, bathroom very old building, curtains dirty carpets nasty. Very very old towels and ripped The entire building smells nasty

The hotel unfortunately is right by major highway construction right now and was a bit difficult to get to. Our pillows had random blue and black stains on them. My fiancée and I went out and bought new ones to feel more comfortable. Along with the towels had blue stains on them as well. The elevator also was a bit sketchy as it didn’t fully line up with the floor you are getting off one by the time the door opened.

.bed was excellent,breakfast ok,room was a little worn floor had holes in the slab with carpet stretched over the holes. room 105. not enough light in the room

Stained sheets and pillow cases. No one came to clean or change the sheets in the room daily. Breakfast was okay. My son asked for fresh towels they didn't have any.

Definitely not somewhere I’d stay again. Pictures at NOT updated. Property is old and not kept well. Pillows were yellow and flat. Tub dirty. Floor old and gross. We needed a place to stay so it was a safe place to get rest but not somewhere I’d recommend.

Hotel need to be updated

Better off at a Motel for the price. Linens and towels are not clean, parking lot is nonexistent.

Average Quality Inn.

The hotel is outdated and in poor condition. The room had a noticeable mildew smell, and the bathroom door would not close properly. The walls had chipped paint and clearly need repainting. The bathtub was chipped, the bathroom floors were dirty, and the toilet was nearly unbolted from the floor. Additionally, the soda machine was not functioning properly—the drinks were warm and tasted stale. If it hadn’t been so late when I checked in, I would have canceled my reservation and found another hotel.

Nice quiet clean room, I slept most of the time so can't really comment on much else

Close to our event (denton high school) Stains all over the beds, stains on sheets, stains on pillows. No regular towels for showers just small towels. Not clean, dirty tables with extremely limited breakfast items. Almost no parking available. No a secure property.

I felt a little claustrophobic in my room and the hallway.

Dirty room, tv didn't work properly, not enough towels and toilet paper, didn't feel comfortable in room or bed or shower.

I paid for an upgrade room. The room was NOT an upgrade... I would like to request money back.

Rooms were run down. Everything felt old and cheap. Towels were old and bare minimum toiletries. Seen hotels in Mexico with better accommodations. Felt like a cheap motel.

3 rd floor smells bad, no daily house keeping, stains on pillow cover

I paid for my son who was going to a wedding they said he needed to pay I paid in January it was a complete screw up He missed the rehearsal dinner. It took me over an hour to fix this. Very disappointed. I’ve used you for years

Stayed 6 days, room was never serviced except to get trash. Was denied clean towels on 3 separate occasions because they were “out”. Got towels ONCE in my entire stay. Mattress is memory foam is sinks terribly in the middle so it’s the only area you can sleep on it. And the AC is not temperature controlled and goes on and off as it pleases.

Rooms were clean

I fell on the ice last night and the staff didn't put ice down. They disregarded my complaint

The hotel was nice. Customer service was trash. They act like they don’t want nobody to stay there and it’s a hotel. The lady didn’t wanna give me my deposit back because my son spilled his bottle on the bed. He’s a baby and she was all like I don’t know what that is how would I know what that is and then decided to go further and say you didn’t even pay the full deposit, etc. it was just completely unacceptable.

Great friendly place to stay the manager Varsha was so nice and also the staff..!!!! great breakfast⭐️⭐️⭐️⭐️⭐️

Dirty, light didn’t work in bathroom, tv didn’t work. $50 cash only (no card) upon check-in was a surprise. Says on website a card would be required for possible incidentals but that wasn’t the case.

Everything was good

Quiet room

Clean comfortable and affordable.. Thank you.

Clean room.

The only issue I found was that for a non-smoking room, the smell of stale cigarette smoke was pretty strong

Good for what I paid for.

Roaches all in the room and restroom. Tub was filthy. Carpet could be replaced. Not cleaned, replaced!!

It is a non smoking facility but there was stale cigarette smell in the room and even worse in the bathroom

Clean room no towels or toilet paper very small bathroom

This was not a good experience. I wont be back honestly.

Im trying to get in contact with them either the phone number is incorrect or they don’t answer I left something on the room

False advertisement. Hotel looks nothing like pictures. Stains on all of our bed sheets. When asked for replacement sheets, we were told “Well all of our sheets look like that. They are still clean.” BURN THIS PLACE TO THE GROUND

Staff was very friendly and immediately reacted to any concerns I had. Property is Ok. I didn't pay for the Ritz so it is clean, everything works and bed was comfortable.

The staff was friendly and the room was fairly clean my only complaint was the bedsheets were disgustingly dirty and the bathroom towels were stained and looked like they hadn’t been washed.

Staff was not supported. Room was not up to par. Will not go there again. The picture on the internet page must have been taken somewhere else

I was charged extra for guests. I was not sure who all ways going but whatever. Then, the lady charges me for one room, then another and asks for the remaining balance in cash. WHAT? I’ve never had an experience like this ANYWHERE else. Will never be back.

The beds were not that comfortable

Everything was as it should be. No complaints at all, with the exception that the coffee should be stronger! I had a disappointment tho when I stopped for gas and noticed my passenger side had a red sticky substance smeared all over. I noticed the car parked next to me at the hotel, had popcorn, and a smear of red stuff on it! Maybe a wedding prank to them, but I sure didn’t get married! $14.00 later, my car is now clean again. 😪

terrible room, didn’t look anything like the pictures or floor plans, nothing worked properly & it wasn’t clean at all i booked for 2 nights & didn’t even stay the whole time because me & my family were very uncomfortable

Dirty smoke smell all throughout. Cigarette burns. Stains on bed. Vending machines did not work. Staff very unhelpful. Did not appear anything like the provided photos. Please stay somewhere else if possible. Sketchy neighborhood. Elevator did not work properly.

Everything was wrong the staff didn’t want to check me in the room was dirty sheets was stained when asked if I could get a refund they refused I did not get my full stay cause me and my family was uncomfortable so we left it was roaches and the room looked nothing like the pictures online

Not Worth the 100$ price. Room was so small.

Stay was horrible , pictures did not match what we seen when we arrived , towels were stained , bed sheets were stained ,we asked for more and the new ones were still stained , overall i would never recommend this place

The staff was good, the room was a lot smaller than the images looked when reviewing the property before arrival, but all in all, all good.

Rooms weren't clean, the bedding was dirty. The breakfast was all microwaved food and the biscuits were a little frozen still. The breakfast attendant used the same plate to microwave each item causing cross contamination between items. The microwaved sausage was over microwaved and had burnt together in multiple places. The towels and washcloths were all stained. The staff wasn't very friendly.

Got up this morning had roaches in my bed and I couldn’t even enjoy my stay. I left early due to the roaches in the room would like some of my money back.

They denied my service. And refuse to give me a refund

The have roaches Stained towels Stained covers I will never book here again….. ever

Nice staff, not smoking allowanced which is good, but in second night you cloud smell smoke odor under de door, Guest smoking at the parking lot, stain and smelling pillows, breakfast room small and poor options for breakfast.

Yes

It worked fo

Room smelled musty. Elevator broke down. No one to help at the front desk. Construction all around the property

Very nice!

Courteous staff. room was satisfactory

Awesome property and staff is winderful.

My bedside lamp was broken, the hair dryer was broken, there were stains on the towels and bedding, and roaches. They also required a $100 deposit in cash.

Bed and bathroom was very good and clean. The air conditioning was one of the outside units and it clicks on and off. It is noisy. The building in the outside is not as pictured on their website. It is more run down and older building. I personally will not stay there again. I feel I can get a better quality room for same price elsewhere.

Clean room, staff was kind and respectful. Responsive as well, we asked for more towels and toiletries and they were able to get them out to us quickly. Free breakfast and parking.

Clean room, quiet, calm

First of all, I had to give a $50 cash deposit that was never mentioned. Who carries cash? It needs renovation badly. Much darker and very cheap looking so ignore the photos on here. There was a cockroach in our bathroom. The outdated fan system didn’t work so it was hot and stuffy. The elevator was broken. Definitely not even worth the inexpensive price I paid.

The accommodation was sufficient

the rooms were clean, and the staff was good.

Water was rusty running out of the faucet- very unsafe and gross. It also smelled of rotten eggs. A/C minimally cooled- thankfully it wasn’t too warm outside. Elevator didn’t work. We heard the traffic on the interstate all night from our room. The room was clean, but not very updated. I wouldn’t recommend this hotel.

If I could give it no stars I would. This hotel was horrible. From first walking in the lobby there was no ac, the elevator was broken ( you could come down but not go up), the hallways had no ac and the walls were cracking. The room was the worst. The room had a rancid odor I’m not sure if it was the carpet or the ac but it smelled disgusting. I can say that the beds are clean but that doesn’t matter when the bathroom and the room itself smells horrible. Not even a can of Lysol could get rid of the smell.

We had two rooms, got there one hour early and they charge us $30.00 per room to check in, stated that was a Choice Hotels policy, I have NEVER paid a extra charge if the room was ready for check in. We paid the fee because we had an event to dress for and left. The second Night of the stay we returned late to find the elevator was broken and had to walk up three flights of stairs to find out our keys did not work. Later it took 2 hours for managment to respond to a couple in a room yelling and hitting each other only to allow them to run from the room. A total Night Mare stay. No coffee in the breakfast area at all. NEVER Again

It was a room. Wouldn't return.

Horrible

Restrooms were dirty. Room key had to be activated every time we would go out. Towels were old !!

The room was dirty especially the restroom. Towels were too old. Our key room would not open so we needed to ask reception to recoded multiple times. Elevator felt like it was going to get stuck.

Not to be rude but this might be the worse hotel we have stayed at. I never do reviews but this one was one I had to sit down and write about the experience. The moment I walked in the facility had no A/C and it had a horrid smell. The way up to the room was not better. It was sticky, dirty, stuffy and smelly. We did not want to stay anymore especially with my children…but all other hotels were booked. We bunkered down but I had to run to buy a Lysol & disinfect everything and re-applied other bed sheets. I’m sorry but it was so bad, by far in the books of worse hotel experience.

The rooms are really dirty and really old smell really bad sheets have what looked to me like blood stains because they were dark in color just over all just not a good place to stay with your family.

Average.

Parking is limited. I had to park in front on the side, which honestly I don't think was a true parking spot.

Friendly staff at check in

I love these place.theres not words to express how much I loved these place thanks

A/C, bed, shower, coffee in the morning and convenient location. We were meeting family for breakfast so could only enjoy the coffee. Once construction on the freeway and frontage road is completed, there will be much better flow at the property.

Was nice room for a short stay

The toilet in our room was wobbly and we were given 2 body towels only, no wash clothes or hand towels. The room was clean and the staff was friendly at check in.

The room was so dirty someone’s previous socks and undies were still in the room along with candy stuck to the floor. The bed is terrible like sleeping on a box spring. And the smell of the hotel was unpleasant. The only thing they did good at was the breakfast

It was okay

The bed was very comfortable and the bathroom was fully functional.

Just needed a place to sleep for the evening that was safe and clean. This fit the bill and would stay there again.

The outside of building and the hallways inside look a little run down but overall it was a good stay.

No blanket, rough area, smells bad, elevator doors were opening before it stopped. No parking space

AC was not too cool in the room.

The stay was good and comfortable. Even the breakfast was decent. Then I went back to my room and went to the bathroom to get ready and I saw a roach. I hate roaches! I took everything out of my suitcase, shook everything in my suitcase then repacked. I did not want to bring roaches back to my home. I know this happens sometimes but I probably will never go back there again.

The hotel used to much fabulouso it was awful the smell was bad the towels are terrible bring your own never enough anyway towels were brown i think cleaning towels and bathroom towels are the same

Would not recommend unless you are 100% desperate.

Place is dirty, elevator was broken after the 1st day.

They are asking for a cash deposit which was not mentioned at the booking time . The staff was rude and not good

Asked at front desk if a light was burnt out . No reply

They insisted we pay $100 cash deposit for incidentals before checking in. I’ve always had a card on file for incidentals but was not going to give them $100 cash. I’ve stayed in hundreds of hotels and never been asked to pay cash deposit for incidentals. And then how does checkout work and getting the money back? We have to wait on them to clean the room and audit it before getting it back?? How stupid is that? So because I wouldn’t pay a cash deposit they cancelled my reservation. Totally unscrupulous and unprofessional business practices.

Good stay

Okay stay for the price. Right off the highway, but was still quiet inside. Sketchy area, never really felt unsafe though.

Parking was very limited if you arrived after 9:00pm. Air conditioning in the room was either extremely cold or humid and hot. The bathtub was dirty, and when we arrived there were no towels in the bathroom. Had to go ask for them at 10:30pm. Also, there was no remote control in the room. We didn’t really need it the first night, as we arrived fairly late, but the second night we went to the front and asked for a remote, they said they would have to bring one down. They never came, so we never got the tv on or working. Breakfast area is EXTREMELY small, so either you take it to go in your room or hope it’s not very crowded. Overall, I can see why it was one of the cheapest hotels in the area. Not a great experience.

I would also like to add that if i book a jacuzzi room, then there be something mentioned about a cash deposit! The staff wasn't going to let us stay without it, even though i already paid for the room and had a receipt. If you're coming to Denton, be cautious of this Hotel.

All good. Denny's is close, walkable. All good.

When I arrived I got told I had to put down a $100 deposit (which I never saw on online when I booked the room). So I told the girl what for. She said if there are any damages to the room etc. I said I didn't have $100 on myself. She said oh there's a ATM right over there. I guess she didn't want me leaving to go get cash somewhere. So I went to the ATM over by the ice machine. I didn't like doing that because it charged me $3.95 to get cash out of there. It would of been better if I was able to leave and go get cash at an actual ATM where I bank so I wouldn't of gotten charged the fee for using theirs. I don't think I would choose to stay at that location again.

Would not stay here again. Room didn’t have towels and the shower was dirty. Hallways was always loud. Parking and area was unsafe

Overall positive experience. The area was a little sketchy near the property. the amenities inside were nice but a little dirty.

It was a nice place

ABSOLUTELY HORRIBLE NOW KIDS FRIENDLY OR PET FRIENDLY AND EXCESSIVELY MONEY HUNGRY

This was the most digusting hotel I ever stay in. The smell was awful and I got sick from all the mold and dust.

Terrible customer service. Cash only deposit. Rooms smelled like smoke. Accused of smoking in room. After requesting and receiving a room that didn’t smell like smoke. Attempted to keep deposit. Thank God my husband was with me. They didn’t want to go there. I would not recommend this hotel. I will never return. But if you choose to stay. Beware!

My day wasn’t bad the problem was that the hotel had a really bad smell I’m not sure if they had just painted but it was like a paint in a mold smell together which was really terrible which made me leave early because I couldn’t take the smell

Hotel was musty and all the blankets were stained. Every towel had a visible stain. Lobby smelled like motor oil. Vending machines didn’t work.

Will never stay there again, bed bugs, refrigerator didn’t work, vending machines didn’t work, then was going to use my rewards for a free room and manager denied me! I wouldn’t recommend this hotel to no body….

Front staff was rude looks like we are in the hood

You (or at least I) get what you pay for. Check-in was fine, clerk was friendly and fast. Elevators were terrifying, a lot of jolting, bumping, and very noisey, just sounded old and in bad shape, buttons didnt light up either. The room felt like a converted janitors closet. It was IMMEDIATELY to the left of the elevator which meant it was very noisy in my room anytime anyone used the elevator, whether it was my floor or a different one. The interior was poorly painted with splatters everywhere and the tub was clean but very stained. Everything else was fine. The property is located in a dark area and is not very well illuminated, especially if you have to come in from the back entrance (which you have to do if you arent exiting from the interstate). Overall, it was worth the $86, but I think a few liberties were taken with the word Quality, I think Adequate Inn would be more appropriate.

The property is run down no AC in the hallways, dusty; musty smell and no breakfast was over before the time it stated with little to nothing available. I had to call and complain twice about the upstairs people running and droppings things at 1 am. J was told I could be moved but it was after 1 and my kids were asleep.

From the very first day, the refrigerator in our room was broken. All the fresh food we had just bought—milk, fruits, vegetables—spoiled completely. We reported it to the front desk, but no one came to fix it. The toilet in our room was clogged, and when we told the staff, they said, “The maintenance person won’t come until tomorrow morning, so don’t use the toilet for now.” We asked if we could use the lobby bathroom, but they said it was also out of order. However, we clearly saw their own staff using it—just not allowing us to. We couldn’t even get fresh towels, and eventually, they stopped answering our phone calls altogether. We had to go down to the front desk every time, only to be ignored again. The breakfast offered had no protein at all—no eggs, no yogurt, not even peanut butter. There were no tissues provided in the room either. I had booked a 4-night stay and kept asking if I could get a refund if I checked out early due to all these issues. No one ever responded to me. The room itself smelled like a 30-year-old septic pit. When I asked if I could use the bathroom in a vacant room, the staff immediately claimed, “We’re fully booked.” But the parking lot was nearly empty—it clearly didn’t match what they said. This experience was utterly inhumane—no working toilet, no food storage, no basic service, no help, and no honesty. I strongly urge Expedia to reconsider allowi

Horrible first room AC wasn’t working. Got a different room. The bed was broken. Has a weird smell. Never staying here again.

The room was dusty and the sheets smelled odd. I had to call the front desk twice, due to noisy children running back and forward, hitting the walls. The front desk offered me to move, mind you at 1 am with kids was a no go for me. Breakfast was out by 9am very limited options.

Toilet very nasty, bathtub wasn’t draining

Expect more based on the pictures

.

Liben wad dirty, towels torn and soiled. AC was not working properly room was very muggy. Breakfast area in very poor condition did not eat there for that reason. Elevator in poor as well

Staff was incredibly nice. Old property though, and AC smelled a bit musty/moldy to me. Beds were comfortable and clean. Breakfast was nice.

Just everything wasn’t up to date

Less than average quality for a Quality Inn

Dirty bathroom floor, I wouldn’t even use the bathtub or shower because they need a thorough cleaning or better yet, updated!

My stay was fine, but I needed to get back in touch with the hotel when I realized I'd left a couple of items in my room. I referred to my confirmation email and tried that phone number repeatedly,and every single time the call was dropped. I couldn't even leave a message. It took some real hunting to find a phone number that would go through. That should not be. Change the number in the confirmation email if it's no longer a good number. Disappointing.

This hotel had the worse odor I have ever smelled in my life. It was like a mixture of mildew, mold and musk. Upon check in the room didn’t have any towels in it and the vending machines were all out of order and they had like warm bottles of water for sale behind the counter. Not once during the entire stay did housekeeping check to see if we needed anything. And every night the hotel parking lot had people outside having a party drinking in the parking lot.

The place is run down and smells horrible. Yet they have the nerve to ask me for a deposit.

I will say that the breakfast was good! Very limited options, but what they had was good. I was impressed with the cleanliness of the building and the room. I chose this of all the cheap hotels in Denton as none of the reviews mentioned seeing roaches. We did see a tiny one in our bathroom, but I contribute that to the heat and humidity, as Denton as a whole has a roach problem vs the cleanliness of the hotel. The area felt very sketchy and I was worried about my car in the parking lot and didn’t see any obvious cameras, but nothing happened and our stay went without hiccup.

Easy to park a large UHaul. And the room was nice. Definitely appreciated the complimentary breakfast!

It was priced reasonably. Old property, no updates. Dirty carpet throughout. Felt safe.

It was quiet even though along the interstate. Bed was very comfortable.

Housekeeping is not dping so well. Sheets were stained. Not enough towels in the room.

Great stay for the price

Staff was very nice and beds were comfortable.

Had a few issues. Remote for tv didn’t work so had to move to another room. Only 2 bath towels in the bathroom. No hand towels or wash cloths. Bedside light did not work. No napkins in the dining area at breakfast. We didn’t make a fuss but will not stay there again.

This hotel left much to desire. Third floor, where our room was, was not that great, friends stayed in second floor and their room was much nicer and updated. Could use an update but stay was ok.

Good option for a reasonable price.

I got one of the remodeled rooms on the second floor. It was very nice and clean. I did not have a remote when I arrived, but the staff quickly got me a new one. This is not a luxury resort, but is a comfortable room for a good price. I stay here twice a year when I need to be in Denton.

Bed springs were broken on one side. Had to stuff towels under mattress to level it out and not fall out of bed. Not enough extra wash cloths and had towels for 2 people. Only enough coffee for 1 cup. Sitting chair needs cushion. Too low to sit in comfortably.

While conveniently located, this property is rundown. The comforter cover on the bed in our room had multiple stain spots. Since w stayed 2 nights, we did not receive maid service; however, when we returned from activities on the second day, our room was open. Someone had entered the room, but it was not maid service. Breakfast was sparse and not maintained until stated closing.

I like it was close to where my destination was. Dislike the bed was not a queen it was a full, false advertisement. The toliet didn’t flush properly. Fridge didn’t stay cool. The ac was loud and rattling. Everything was stained. Employees didn’t want to give towels or wash rags. Ice machine and vending machines were pos. Parking was little space had to park in the grass. Extremely hot in the building. Breakfast was undercooked. Workers were rude. Wasn’t quality. I’m highly irritated and wish I got a refund.

The hotel pictures were not what was in real life. You walked in and it smelled horrible. The elevator was janky so we took the stairs. We had 3 people reserved and for some reason only had two towels, that had stains. The bed sheets/covers had stains on them. Absolutely disgusting. The toilet had a poop stain when we checked in. The next morning we asked for fresh towels and the receptionist seemed aggravated that we wanted fresh towels preferably with no stains. Will never be staying here again.

Smiling friendly and I formative for breakfast

When we finally got into the room after all of this the sheets were stained, carpets were dirty, and there was even a pair of random socks on the floor. We notified the front desk (they did nothing).

Very old, and needs updating. The linens were old and stained, not very clean, door was very damaged.

Rooms are incredibly small and not arranged very efficiently. If you need to use the sink, it’s best to keep the bathroom door opened. Definitely not enough plugs for a family. On the positive, nice and clean, cool room, excellent shower.

Phone and alarm clock didn’t work The service was no good So far the shower water pressure was excellent . I’m not going to stay anymore.

This was the worst hotel I have ever stayed out.. it was filthy! Comforter/sheets/towels everything was dirty!

Staff were very unhelpful ran out a cereal never to fill it in 3 days ran out of sugar had to buy my own ran out of bread could not see out of window curtains were ripped the place is work workers certainly not tourists

I didn’t appreciate the harassment I received for having a service animal. She had to call her boss so if you do have a service animal, I wouldn’t stay there.

This place was scary and run down. Did not feel safe. Deadbolt on door was broken. Had to leave. Awful.

Great price, friendly staff

An alright hotel to stay at for the family passing through for a volleyball tournament.

I didn't like the elevator, and the hotel has low standard.

I didn't like the elevator, and the hotel has low standard.

Breakfast was not that great of a selection to choose from didn't we looked what you had and walked away?

Quick check in. Quiet clean air conditioner works great. Breakfast was great.

But we had no problems.

Elevator was not working properly, while we were there. Toliet was not working right. Staff was nice.

The check in was good. Clean comfortable room. Decent breakfast

Friendly staff, manager. It’s good overall

My issue was the hospitality of the staff. You would think people in the hospitality business would prioritize this, but I guess not? Maybe it was a cultural difference? I'm not sure, but what I do know is that the staff was cold/ stand-offish, and honestly just kind of rude. Every single day of our stay, our keys would have to be reset because they would stop working. The staff was annoyed with us for asking for towels, and when I went to the front desk to ask again, she told me no, that I had enough towels already (we had 2, and there were 3 of us in the room). The staff was annoyed in the morning with other guests who were requesting breakfast items from the breakfast area. In all honesty, it just seemed like they hated their job at the hotel, like they hated the hotel, and like they hated their life.... that was the vibe they gave off and it sucked! I've worked at a low-rate hotel before; being kind and generous with your clientele and guests costs nothing. That's what makes a difference between a bad and a great experience. That's what ensures people will return again in the future.

Great

The bed was super comfortable and the room was extremely clean. However it’s not very echo friendly because they still use the very small shampoo bottles and I had to go down and actually asked for them

It was fine breakfast was not good no fresh coffee

-Slept well - Easy access to HWY

Fast friendly service.

This was by far the worst stay I have had ever. The outside even looked rundown and I paid $121 for this! I would definitely like a refund.

So this place decided to fill their pool which happens to be in the parking lot in with dirt and did not have any kind of warning signs or cones or anything else to let you know. Our vehicle ended up stuck in the pool and the motel manager refused to do anything about the situation to help us out. I will make sure everyone I know that is planning a trip to Denton Texas knows not to stay here

Staff was great, check in was easy. Breakfast was great!

Perfect for my needs. Friendly staff. Comfortable room at a reasonable price.

For the price, this place is great value! I’ve stayed at this location multiple times and each time, the rooms are very clean and the staff professional and friendly. The rooms have microwave, refrigerator and coffee maker, which is a plus for me. I’ve previously stayed at other hotels within the same vicinity, paying 75-124% more, for the some room equivalent and service. I will definitely continue booking with this hotel/location.

It was good for an overnight stay

Couldn’t make it after I book it on Friday and couldn’t get a refund

Glad it was for one night!

Terrible experience person at front was very rude both checking in and checking out and kept our $50 deposit even though no damages or anything were made. Will not stay again.

If I could give zero stars I would. Person at desk had zero knowledge of equipment in room and did not comlrehend why a refrigerator would be needed for medical purposes. Filthy room. Pillows smelled and cases were yellowish. Chair stained. No washcloth and only 1 towel. No cups. Breakfast was horrible and dining room was nor even remotely clean. Out of waffle mix at 8:15 am. Eggs were not real. Orange juice waz orange flavored water. Elevator and bathroom in lobby out of service. Rude morning desk staff.

Hard to get to due to construction. Limited parking that was hard to access. The staff were friendly and helpful. The room was very clean but the toilet did not flush properly.

We’ve stayed here before …. Good location… good breakfast… they seemed stingy with amenities…. 1bar of soap for the sink and the tub…. 1 coffee cup… no offer of towels the second day…. Overall ok for the price….

My experience was a bad one . Number 1 our comforter had a lot of stains on it and we called to get a new one we was told that they didn’t have any clean ones. What kind of hotel doesn’t keep any clean or extra blankets, sheets , towels etc..? Number 2 that elevator seem so out of date . Every time we got to the 3rd floor it would open as it was still moving and make weird noises. Number 3 the bathroom was not fully clean because there was mad hair clippings all on the countertop and sink . Number 4 there was not enough parking. we had to park in the grass at not and that ridiculous! Number 5 why does breakfast end at 9:30 ??? that is kind of early considering some people don’t even get up until pass 9:30.

This hotel was a little dumpy. Not horrible. It was fine for my quick overnight stay, however if I had to stay more than 1 night or had my kids with me I would’ve found someplace else. The evening and morning staff were very friendly.

Good property. Not their fault that 35 is crazy and under construction

fire alarm kept going off all night