Drury Plaza Hotel Nashville Franklin
About Drury Plaza Hotel Nashville Franklin
Located in Franklin, Tennessee, this hotel features a swimming pool and a daily hot breakfast. Free WiFi is also offered. A microwave and refrigerator come standard in each room at Drury Plaza Hotel Franklin. A flat-screen cable TV, hairdryer and ironing facilities are included as well. A business center and meeting facilities are available for guests needing to work while traveling. A fitness center and laundry facilities are on site for added convenience. Arrington Vineyard is 17 minutes’ drive from this hotel. Guests will be 1.9 miles from A-Game Sports Complex.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel received overwhelmingly positive reviews, with guests frequently mentioning the exceptional staff, cleanliness, and comfortable rooms. The complimentary breakfast and evening drinks and food were also highly praised. However, a few guests had issues with the air conditioning and elevator wait times.
- Exceptional staff
- Cleanliness
- Air conditioning issues
- Long elevator wait times
- 5/5
Enjoyed our stay!
- 5/5
Excellent hotel. Very clean, good breakfast and dinner options. Nice location.
- 5/5
Everything!
- 0.5/5
Bad
- 5/5
Exceptional
- 5/5
Room was spacious, clean, comfortable and quiet. Mattress was comfortable. Nice view. We were upgraded to a king suite because the hotel was so full. Lovely! Breakfast was delicious and well staffed.
- 5/5
Everything at the Drury was wonderful from the staff to the room. The beds were comfortable their free breakfast in the morning is phenomenal. We were so busy that we didn’t take advantage of the happy hour, but it looked amazing There really isn’t much negative. I have to say but it was an annoyance not to have a fan in the bathroom, so it was a long time before he escape the room.
- 5/5
Great hotel!! Lots of amenities
- 5/5
Exceptional
- 5/5
We've stayed here before and we're never disappointed. Spacious room, great free breakfast and dinner. We like the outdoor heated pool as well.
- 5/5
Exceptional
- 5/5
Upon my arrival the room was clean and the staff was very friendly and polite with smiles. I did enjoy the pool which was very clean as well.
- 4/5
We have stayed at this property before, and it has historically been wonderful, so our expectations were high. However, we ended up in a room with a broken air conditioner, peeling wallpaper, a tv that kept going out… it was a perfect storm of issues that made this trip less than expected, especially since staff wasn’t enthusiastic about resolving issues.
- 5/5
EVERYTHING WAS GREAT! AWESOME PLACE TO STAY!
- 5/5
Our room was fantastic. just what we needed. however we never found a fridge. was there one? We'd never heard of Drury Plaza Hotels before this trip. but now we will always look for Drury Hotels.
- 5/5
Everything. They provide dinner, free drinks for those 21 an older, and breakfast. They also had a pool and hot tub which was nice. The room itself was also nice and spacious.
- 5/5
Exceptional
- 5/5
From the very moment we arrivedbwe were greeted with a smile. Bethyz (sorry if I spelled it incorrectly) she was the first face I saw when we walked in the door, she was so polite smiling and was so sweet to my son. We were there to celebrate my husband's birthday which the Drury staff was so nice they left him a little gift at our room door. Breakfast both mornings were very good and they offer variety. Hot tub was great really great to relax
- 5/5
Great hotel. It was clean and had a breakfast buffet full of variety. We would stay here again!
- 5/5
I was driving back to Alabama with my small children and felt myself getting sleepy on the road. I pulled over in Nashville and chose this hotel to spend the night at to avoid driving drowsy. Upon arrival, the night staff were so efficient and friendly! Check in took maybe 2-3 minutes, tops. They realized I was traveling with children, and informed me that breakfast was at 6:30. They also realized I was leaving in the morning, and proactively pointed out where the coffee pot would be. Our room was clean and quiet, and after a good nights sleep we were back on the road. Would definitely recommend this hotel to fellow travelers. It’s very highway adjacent, and has multiple restaurants (and a Walmart!) within walking distance.
- 5/5
Exceptional
- 5/5
Exceptional
- 4.5/5
Very good.
- 5/5
Clean comfortable, quiet, roomy room. Great breakfast and evening social hour offering. This is our second stay at a Drury Inn and it exceeded expectations. Kids played at the pool, while we enjoyed the hot tub. Excellent stay. Will look for Drury Inn when traveling.
- 5/5
Exceptional
- 5/5
The food was AMAZING, the drinks were also fantastic! And you can't beat free breakfast, snack, and 3 free drinks each evening. Wouldn't change a thing!
- 5/5
We had a great time! Very relaxing and clean environment.
- 5/5
Nothing to complain about.
- 5/5
Great stay
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Drury does a great job!
- 5/5
Very convenient location. The meals provided were great.
- 5/5
It was an amazing place. Bed and good was great Everything was perfect
- 5/5
Always love staying at this hotel! We stay every time we come through to see family. Their evening reception is always great!!
- 4.5/5
Superb
- 5/5
Location, easy on and off roadways, well lit, lots of parking Nothing
- 5/5
Staff was awesome and, they upgraded us to a suite for free. Great property, good food, nice pool, and we will return.
- 5/5
♥️
- 4/5
Nice staff
- 4/5
This Drury is really large. A lot of people.
- 3.5/5
Friendly staff, dog friendly property. The free happy hour and cheap breakfast attracts that kind of crowd. Not something I was expecting. It was my first time in Franklin and I was expecting something more “quaint” but I could not find it online and booked this last minute. This was also my first “Drury Hotel” experience. Probably will avoid in the future as this is not my vibe at all. The rave reviews must be for the free nachos. The location is not on the old part of town. Just not a “Franklin” experience as I had envisioned it. If you like the free cheap happy hour drinks and the all you can eat fake cheese nachos, The Drury definitely delivers. The hotel is clean, lively, and the staff is friendly.
- 5/5
The property was very clean and excellent in every way. The only issue we had was that the bathroom sink did not drain properly. We only stayed one night, but I brought it to the attention of the front desk on the morning of our departure and I believe it was promptly reported to maintenance.
- 5/5
Great stay and beautiful view
- 4/5
Hotel was great! The only complaint was the TV in our room. Was not working and then we had to switch rooms and then the TV in the new room wasn’t good either.
- 5/5
This hotel chain is amazing. Rooms are clean beds soft and free breakfast and Dinner!! Free soft drinks too. Loved staying there. Will stay again
- 5/5
Everything was great, place was super clean, food delicious.
- 5/5
Staff was very helpful and friendly, beautiful area and view from hotel. Location was also very good and access to variety of restaurants.
- 4/5
Nice hotel friendly staff clean
- 5/5
It’s the best! They had a free buffet dinner that we had no idea about. Rooms are clean. Pool and hot tub was great. I hope we get to stay again soon!
- 5/5
Great stay
- 5/5
the hotel was super nice in and out! the staff was friendly and the food was all very good! will for sure be staying again soon at this hotel
- 5/5
The 1st floor meeting and dinning spaces are expansive and clean. Not only do they provide free hot delicious breakfast, they also provide free dinner, and free soda, beer and alcoholic drinks(3 drink maximum) as a paid guest. The rooms are large, beautifully decorated, clean, and beds are comfortable and cozy. This is my first stay at a Drury Hotel and was extremely impressed and pleased with my five night stay. It definitely won't be my last. Thanks again for a memorable stay. Aaron
- 5/5
ITS NICE THE PRICE IS A LITEL HI THIS TIME
- 5/5
Would stay over and over again!
- 5/5
The pool amd pool area was amazing. Our kids loved it.
- 5/5
Lovely hotel with clean rooms and friendly staff. The breakfaat was amazing! It had everything
- 5/5
This was a great place to stay. Close to Nashville but in a rural setting. It was a halfway place for a friend and I to meet. We didn’t even leave the property to eat since it has an awesome buffet breakfast and daily manager’s reception at dinner time. There is also a great juice place right next door. It had a spacious hot tub, nice pool, and comfy chairs to lounge in. My only recommendation would be to have a hook on the bathroom door for clothes or towels, and they did not have any lotion either. These are small suggestions, and overall, I would highly recommend!
- 5/5
Nice location with plenty of parking.
- 4/5
Pillows are too soft
- 5/5
Great stay. Lots of families staying.
- 5/5
Dinner and breakfast included!!
- 5/5
Good
- 5/5
Great stay.Clean rooms and breakfast wasn't so bad
- 5/5
We’ve stayed here before and the staff are always helpful and friendly. The rooms are very clean and comfortable. Breakfast is good with lots of options to choose from.
- 4/5
Large room. Nice breakfast.
- 5/5
Great food fir the Kickback and for Breakfast!
- 4/5
Room was clean, staff friendly, and breakfast was okay. We were surprised that the TV’s in the room did not have streaming capabilities. Cable only is so old school.
- 5/5
The staff was friendly and greeted you upon arrival. The room, bathroom, and bed sheets were all neat and clean. The breakfast was very good. It had a large variety to choose from. I would stay here again.
- 5/5
Room was clean. Staff were friendly and helpful
- 5/5
Perks of food and drinks were great. Room was clean, large, and quiet. Staff was exceedingly nice.
- 5/5
Beautiful property. Very friendly staff. Easy check in. Very comfortable. Highly recommend!
- 5/5
👍
- 5/5
The rooms were very clean, staff was nice and their kick back was awesome! We will definitely stay again when visiting Franklin!
- 5/5
Huge breakfast!! So many options. We loved this hotel!
- 5/5
This is always one of our go to hotels. It’s always clean and the food is good.
- 4/5
Everything is well kept . I recommend people going to this hotel , you get alot for the price .
- 5/5
First time staying at this property. We will be back. Best free breakfast, friendly staff, great location, and clean.
- 5/5
Great!
- 5/5
Great location and easy to leave the property. Secluded from thru traffic but close to interstate.
- 5/5
You need to add a desert to your kickback!
- 5/5
Drury stays are always a step above. Beds are comfy, rooms and common areas are clean, and who doesn't enjoy those 5:30 kickbacks?
- 5/5
Staff was very helpful. Very clean. Relaxing stay.
- 5/5
Friendly
- 5/5
Breakfast was good. Staff was nice.
- 5/5
We enjoyed it here.
- 5/5
Excellent!
- 3/5
Yes
- 5/5
Very nice!…………………………………….
- 5/5
Drury Hotels are the best!!!!
- 5/5
Excellent as usual!! Will stay at this location again!
- 5/5
We like the offerings of breakfast and the evening meal.
- 5/5
Very helpful staff. We had special requirements and it was no problem for the staff to help.
- 5/5
Great stay AAA+
- 5/5
Breakfast was always hot and fresh, friendly faces, courtesy and hospitality was evident in our entire visit. Would highly recommend the Druery
- 5/5
Awesome place to stay.
- 5/5
The best place to unwind after a long day on the road
- 5/5
Massive breakfast, nice pool , clean and modern building, friendly staff. Wish the pool opened at 6am . Nicest motel we stayed at over the last 3 months. Nothing broken or not working. we paid about $25 more per night here than most of the other run down motels we have been staying at lately. This was my first stay at a Drury , and it will not be the last!
- 5/5
We stay here every time we come to Franklin and Nashville. They are always so nice and the food is great!!! The staff are always happy and genuinely care about making sure you have what you need. We will always choose Drury Plaza Hotel in Franklin Tennessee.
- 5/5
Great!
- 5/5
The staff was extremely nice, always smiling and saying hello. The bed was so comfortable and the hotel was in a great area, food bith breakfast and dinner was good along with adult drinks always being a plus. Would definitely stay again.
- 5/5
Good food at the kickback. Hotel is nice and spacious downstairs. Rooms were good. Pool and hot tub were nice.
- 5/5
Breakfast was a large buffet breakfast with many choices with fresh eggs, meat etc. Great coffee and other. We also enjoyed the evening snack time which was more like a buffet with many choices and enough for us to call supper. We also enjoyed the popcorn, fee soda etc.
- 5/5
Very nice hotel. Great value, super clean, spacious rooms. Only two small complaints, the room got a little warm at night and lots of very young children in the hot tub.
- 5/5
Breakfast was great with a varied options during our two night stay
- 5/5
We loved this place so much we canceled our other hotel on the return trip and re-booked here!
- 5/5
Great place!
- 4/5
Friendly staff, very clean rooms
- 5/5
We loved staying at this hotel. Parkinf free, breakfast and kickback for free. The staff were sooo kind. Especially Bhetzy. Because of our stay here were only staying at Drury Hotels going foward!
- 5/5
This is a great hotel. I’ve stayed here a number of times and always had a fantastic experience.
- 5/5
Best hotel in Franklin! Delicious breakfast! So many choices. The friendliest workers out there. Have stayed here twice now because of accommodations!
- 5/5
It was wondeful
- 5/5
Friendly staff, spacious room, bed very comfortable. Evening “kick back” was way nicer than I expected! 3 bar drinks included per adult and a wide variety of food. Would def stay here again.
- 5/5
Wonderful evening buffet and breakfast. Beds and pillows very comfy!
- 5/5
Good value. The kick back evening meal and refreshments were a welcome bonus and were very good after a long day of being on the road. The staff was excellent and courteous. A very nice experience. They also offered a breakfast which we were not able to enjoy.
- 5/5
The cleanliness of our room was amazing, THANKS Maria Tobar for all of your hard work! Overall property cleanliness was exceptional, despite being very busy. Breakfast was very good too!
- 5/5
Yes
- 5/5
We will start looking for Drury hotels gping forward. This was our first time staying at one and it was completely amazing. From staff going out of their way to assist us, to the cleanliness and morning/evening food options- we were blown away!
- 5/5
The Drury Plaza Hotel in Franklin was a great place to stop on our way north. The room was clean, the beds were comfortable and the staff was friendly. The best part was the free food and beverages. Amazing! The pool and exercise room were way too crowded for us to use. Obviously a popular spot.
- 5/5
Clean, nice, and convenient. Always will be at the top of my list of places to stay in the area.
- 5/5
The breakfast food and choices were great!!
- 5/5
Good buffet options along with beverages. Clean and quiet. Quick and easy check in. Pet friendly.
- 4/5
Hotel was amazing. However, the breakfast food needs improvement. Not that good. Also, hot tub was only warm at best.
- 5/5
Excellent food!
- 5/5
Staff was very friendly and helpful.
- 5/5
All was good, kickback happy hour drinks were great. service was excellent, dinner hour and breakfast was awesome! Will stay again~
- 5/5
Great overall place! Really enjoyed our stay. Clean, great amenities. Will stay again.
- 5/5
It was very clean, food was great, staff friendly. Elevators a little slow.
- 5/5
The staff was very friendly and helpful. Great location. Clean and well maintained.
- 5/5
yes
- 4/5
Would be nice to have an adult only time for the hot tub and pool after like 8pm
- 5/5
The stay was great, but the kick back food was just ok. Since we don’t drink alcohol, it wasn’t a big deal for us.
- 5/5
Safe, clean quiet
- 5/5
good hot tub, clean rooms, great breakfast, wonderful and kind staff
- 5/5
We’ve stayed in this hotel multiple times. It’s close to shopping & food and the rooms are always comfy and clean. We also love that they serve breakfast in the mornings with lots of options.
- 5/5
Very clean
- 5/5
The staff was warm and welcoming when we arrived, and our room was clean and comfortable. The hotel was very convenient to the highway (I-65) and had nice views. The indoor/outdoor pool was very nice too. Breakfast was provided and offered a good variety of choices. This will certainly be our regular stopping point as we travel from Florida to Michigan.
- 5/5
Very clean
- 3/5
My reservation was for a king configuration and we were moved to 2 mini “queens” which were more like doubles. Overbooked???🤔
- 5/5
This our favorite Drury. Beautiful.
- 5/5
Clean room. Modern.
- 5/5
Dinner and breakfast! Friendly staff. Nice room.
- 4/5
hotel is kept up nicely
- 5/5
Clean room. Comfortable bed. Great breakfast.
- 5/5
Clean. Convenient location. Breakfast and dinner is a plus. Good value for the money.
- 4/5
Please invest in better toilet paper. Spent $200 less at another hotel and they have better toilet paper.
- 5/5
My first time staying at this property was an excellent experience. Each staff member I encountered was pleasant and helpful. The bed was comfortable and the breakfast buffet offered many good options. I will definitely return to this hotel.
- 4/5
Room nice and clean. Appetizer hour cheap, cheap, cheap. If you’re going to serve kickbacks serve them and don’t be cheap. I’d rather have nothing than be served garbage.
- 5/5
It was great
- 5/5
Friendly staff, great location, breakfast and dinner a definite plus.
- 5/5
Very nice place and clean rooms
- 5/5
Rooms were clean and staff were friendly.
- 5/5
Drury hotels are our go-to hotels. Best value! We’ve stayed in many. This one in Nashville was outstanding! Great rooms! Clean. Updated. Comfortable beds and awesome shower!!
- 5/5
N/A
- 5/5
Great value not the least expensive but great perks.
- 5/5
Didn’t use any amenities, really. Just stayed one night on a road trip. Hotel was great! Clean, convenient, dog friendly. Staff was excellent! Enjoyed happy hour in the evening & breakfast the next morning was good!
- 4/5
This is a big hotel! The rooms were clean and updated. The restaurant next store had a fire and was closed. Overall a great stay!
- 4/5
NA
- 5/5
All of the above. Clean, courteous, pool was great! We will be back next year
- 5/5
Room was very clean and large. Bathroom had a great shower. Staff throughout was friendly and very helpful. Would stay there again.
- 5/5
Clean room, great happy hour and breakfast. Convenient to highway.
- 5/5
The breakfast buffet and happy hour was awesome. We ended up spending way more time in the hotel lobby than expected. Great location, room was clean. Only downfall was the convention taking place made for the happy hour to be extremely busy and wasn’t anticipating such a crowd. So, just know they do hold conventions and they participate in the happy hour and breakfast.
- 5/5
clean room, great food
- 5/5
As always, Drury stands out for friendly and efficient staff, cleanliness, attractive and operational facilities.
- 5/5
room was great and all the staff so friendly and curteous
- 5/5
Really clean and nice hotel. We loved the indoor/outdoor pool and hot tub. They had a great selection of breakfast items. Definitely recommend.
- 5/5
Nice hotel. Breakfast was a variety & not bad. Coupon for a drink at night & food at night was enough for a meal if you’re not a big eater.
- 5/5
Clean room and hotel
- 5/5
awesome place and clean!! Pool little small
- 5/5
Everything was great, always love a Drury
- 5/5
good
- 2/5
Nice.
- 5/5
Rooms were clean , breakfast was great , hotel as a whole was welcoming, nice pool and hot tube , only thing I would like to see change and I’m sure it’s for a safety reason is the pool opens a little late for me I would like to see it open at 7 instead of 9 am , everything else 100 percent
- 5/5
Yes
- 5/5
Our room was spacious and clean. The staff was friendly, professional and efficient.
- 5/5
Clean room, hot breakfast, efficient check-in
- 5/5
Spacious and clean room, large dining area, breakfast choices, kickback happy hour.
- 5/5
Excellent stay! Clean rooms and friendly staff!
- 5/5
The staff was among the friendliest that I have ever encountered. The room was spotless and the breakfast was great!
- 5/5
Friendly and courteous staff. Great food.
- 5/5
Super bueno el servicio. Muy lindo el hotel y cómodas sus habitaciones. Me encantó que incluye el desayuno también comida y cócteles 🍹 gratis en Happy Hour. Definitivamente 💯 recomendado 👍.
- 5/5
Clean room, nice staff, and great amenities
- 5/5
The meals for dinner and breakfast were amazing with more than adequate seating. We would come back anytime!
- 5/5
Fantastic staff from the breakfast crew to checkin.
- 5/5
Cl
- 5/5
Everything was so nice and CLEAN!!! We had a girls trip to shop fory 14 years old granddaughter!!! We had a blast and not one time did any of us not feel safe!!!
- 5/5
Yes
- 5/5
Quiet comfortable bed and when I needed maintenance the came right away
- 5/5
The room was clean and had a great view. The staff was verry nice and accommodating. The food was wonderful. Overall great atmosphere
- 5/5
The hotel overall was clean and beautiful. Our room was clean and fresh. The evening appetizers were more like a meal. The three free drinks from the bar were a nice treat. The bartender had a wonderful, fun personality. We loved that this hotel was right on I-65 at Franklin, TN for easy travel. We will definitely stay at this Drury Inn again.
- 5/5
The lobby was beautiful; the staff were all so friendly; the room was quiet and the food was delicious.
- 5/5
Clean. Quiet. Really good food and location.
- 5/5
Clean friendly and very accommodating
- 5/5
Super friendly front desk staff and friendly kitchen staff. Great continental breakfast with lots of options. Decent room and price overall
- 5/5
We stayed with our dogs during the January ice storm in Nashville and the staff was so accommodating and helpful. Our family was very thankful for The Drury Inn. Angel was especially helpful.
- 5/5
On this trip I was approached by a man in the parking lot looking to give massages. It made me feel unsafe. I reported it to the front desk.
- 5/5
Everything was great! No complaints. Fajita meal was outstanding!
- 5/5
Clean room
- 5/5
Great taking care of crowds. Smooth check in, evening food and drinks and breakfast! Beautiful, classy surroundings.
- 5/5
Great staff and clean rooms
- 5/5
We stayed there during the ice storm in Nashville when we did not have power. The staff was so friendly and gracious, the hotel was very clean, and the meals were amazing!
- 5/5
Room was clean and comfortable. Staff at front desk very accommodating
- 5/5
Great room and location! Lobby was a fun hang out!
- 5/5
Lovely hotel, great stay.
- 5/5
The staff was great, the room was clean and tidy, and the even the food was great
- 4/5
Clean room.
- 5/5
The entire facility, including the suite that I stayed in, was very spacious and clean.The staff at the front desk and the Manager were very friendly and personable.
- 5/5
.
- 5/5
We had a great time
- 5/5
Good location with outstanding staff
- 3/5
Hotel description states there is a restaurant which there is not. There’s a Drinks and hors doeuvres but it ends at 7pm which we missed by 5 minutes because we were planning on the restaurant. Besides that a nice hotel.
- 5/5
Absolutely exceeded our family’s expectations. Get a room with an even number on a higher floor the view is spectacular. Will absolutely be staying here again.
- 5/5
We stay here every time we come to Franklin and the entire hotel is always so clean and the staff is very friendly.
- 5/5
Excellent hotel
- 5/5
Loved this property
- 5/5
Clean, friendly staff, even though it was busy, felt like a dream!
- 5/5
The room was very clean. Check-in and out was quick. Staff was friendly and helpful.
- 5/5
Buffet breakfast was very good!
- 5/5
Clean and nice.
- 4/5
Hotel was fine - way, way too crowded. Is a hotel for families and my husband and i felt out of place.
- 5/5
Clean room great food
- 5/5
Everything fantastic!
- 5/5
Room was clean and staff very friendly.
- 5/5
This is our 3rd or 4th time staying at this location. The girls LOVE the pool. I love the happy hour and breakfast
- 5/5
Staff was amazing! Amenities were excellent.
- 5/5
Drury Inns are consistently the best bang for your buck - Franklin was no different.
- 4/5
There was a bit of an odor to the room. This was my only complaint.
- 5/5
As always a wonderful stay!
- 3/5
Housekeeping needs to respect privacy! We had a do not disturb sign on our door & a 12pm check out. We were sick with the flu & just needed to rest. Housekeeping knocked while inserting the key card at the same time, didn’t bother announcing who it was & walked right in at 7:30am. Regular check out isn’t even until 11am!! My bf called to extend our stay until 3pm & specifically asked the front desk to let housekeeping know & told them what had happened. We were assured it wouldn’t happen again. Less than an hour later, they tried to get in again, only we had the latch on the door, & pushed several times before she realized it had the latch on. I called the front desk again to report it & was told they had texted the housekeeping mgr. & again they apologized. At 1 pm, another knock & this time I was next to the door so I opened it & as soon as I did the girl who was pushing the cart of towels says sorry & hurries away. We were furious! 3 times we were disturbed after we asked not to be bothered. We were sick & just wanted to rest before we tried to make the 1hr trip home & despite our requests & a sign on the door we were ignored. Proper etiquette is 1. Ck. For a sign on the door, 2. Knock & wait to see if somebody responds, 3. Announce that you are with housekeeping before you even insert the key & enter someone’s room!
- 5/5
Friendly staff and easy check in
- 5/5
Perfect
- 5/5
Everything was great as I expected from Drury. We have stayed here every New Years Eve for 8 years!
- 5/5
Clean room, friendly staff
- 3/5
Would prefer option of meals included or lower price ….no hand soap ,lotion ,laundry bag … I wish I has known
- 5/5
The room was comfortable including the bed. The hot tub was communal however, enjoyable. This is the first hotel I'd stayed in that had a breakfast and dinner buffet included with the room. The room was reasonably priced.
- 5/5
Great!
- 5/5
Yes
- 5/5
The room and bathroom were spotless. You can tell the owners care about keeping the whole hotel nice. The breakfast was fresh made; not just microwaved and set out.
- 5/5
We loved our stay. Very clean property. Very comfortable bed had a great night sleep. Had great breakfast and great dinner over there. Will definitely come back
- 5/5
The room, amenities and staff were all great!! Would definitely stay here again!!
- 5/5
We have stayed here many times and this is one of our favorites. The rooms are always very clean and comfortable. We love the evening kickback and breakfast. The location is very convenient. Would highly recommend!!!
- 5/5
We were very pleased with our room and the entire hotel. The staff was exceptional making our stay wonderful.
- 5/5
The breakfast and dinners were great. The hot tub was a good temperature for adults and kids since the pool was cold
- 5/5
All of the above!
- 4/5
Drinks were good
- 5/5
Staff very courteous, room clean and comfortable.
- 5/5
Great customer service at check in
- 5/5
Staff friendly. Great location very clean
- 5/5
Wonderful stay
- 5/5
Overall everything was excellent.
- 5/5
Clean and cozy!
- 5/5
Yes snd yes
- 5/5
Beautiful hotel, friendly staff, very clean room, & breakfast & snack dining area make this hotel amazing for everyone.
- 5/5
Clean facilities. Friendly and efficient staff.
- 5/5
The breakfast offered a variety to drink. Fresh fruit and a wide choice of options
- 5/5
Room was excellent
- 5/5
The pool area was super clean and the pool wasn’t burn your eyes chlorinated but there was a gentleman down there everyday we were there checking the levels Our room was super clean
- 5/5
Very clean room. Great hot breakfast buffet, and even better evening happy hour with hot light meal. Outstanding food perks free with your stay.
- 5/5
Nice staff and excellent service
- 5/5
Staff were very friendly and the room was clean.
- 5/5
The room was clean and comfortable. The check in staff was very friendly. The complimentary breakfast was very good with good staff service.
- 5/5
Very clean room.
- 5/5
We enjoyed our stay room was clean and spacious! Breakfast was delicious and staff was friendly, would recommend
- 5/5
My family stayed here on Saturday, Nov 30th, 2025. Check in was quick and trouble free. They were fairly busy when we arrived around 4:30 PM. The hostess explained everything available to us, including the dinner snack buffet, and free drinks. Our hotel room was spotless, for the most part. When my daughter pulled out the sleeper sofa to make the bed, we discovered some left over food under the mattress. It had been smashed there, and appeared to be moldy. When I called the front desk, I expected someone to just come up and clean it off. Instead, they moved us to a completely different room and refunded our money. I told them, that was not necessary, but they did it anyway. I was greatly impressed with the service we received. Every member of the staff I were very friendly I felt. The dinner "kickback", was a pleasant change of pace from many of the hotel chains we normally stay at. Nothing amazing, but decent food, pasta and meatballs, hot dogs, soup. They had a small menu of mixed drinks, and free soda, coffee and tea available. Good breakfast with scrambled eggs, pancakes, waffles, sausage, biscuits & gravy, oatmeal, juices, etc. The hotel appeared well maintained. The pool/hot tub were good too, and actually open. My only complaint or suggestion for the Drury Plaza chain, is there needs to be an adults only time, for the pool/hot tub area. Like from 9-10 PM. It was very difficult for me enjoy the hot tub, with young children splashing around in it.
- 5/5
It was awesome! No complaints
- 5/5
Staying here at Drury Plaza Hotel was once again excellent. Everything is great. The staff is very friendly and professional. All staff had great smiles and always helpful to make sure we were taken care of. The hotel was extremely clean and organized. The morning breakfast along with the nighttime meals were excellent. The staff taking our used plates and items had great smiles as well and were very friendly to make sure we were taken care of and made sure if we needed anything. Please tell everyone there at Drury Hotel we said Well done. When we are once again there in Franklin we will definitely be staying there at Drury Plaza Hotel. Thanks so much. Mike & Brenda Palmer, Memphis, tn.
- 5/5
Awesome Experience from A-Z. First time staying in A Drury property and loved it! A+++
- 5/5
Yes
- 5/5
Great place to stay!! Will be back❤️
- 4/5
Staff was great. Very nice!
- 5/5
Rooms are always clean. Staff is always friendly.
- 5/5
Room is beautiful and staff are friendly and knowledgeable
- 4/5
We enjoyed our stay. Would have been nice to have a bar available and a restaurant as advertised but turns out that was just breakfast and the 5:30 kickback which our schedule did not allow us to participate in. Would have enjoyed an option for late night drink and bite. Overall a comfortable stay and good value.
- 5/5
Drury Inn was very clean and rhe breakfast was really good.
- 5/5
Spotless
- 5/5
I am here often for work. It’s my favorite place to stay!
- 5/5
Staying at the Drury was absolutely amazing!!!
- 5/5
Great place to stay. Easy parking and free. The happy hour was a hit.
- 5/5
Nice room
- 5/5
First time staying with this company And it was excellent. Staff was helpful and accommodating. Breakfast was great. Room was spacious and clean
- 5/5
Room was very clean except the microwave. Still excellent stay overall
- 5/5
Clean quiet rooms staff friendly
- 5/5
Breakfast is always good. This is a great hotel.
- 5/5
Clean and comfortable. The breakfast is amazing. We love the evening Happy Hour with great foods. Location was perfect
- 5/5
My stay was great, just wish the Saturday morning breakfast had started at 6:30 instead of seven… no complaints other than that
- 2/5
The room was fine. But the description said it was a 2 bedroom suite. There was a sitting area, and then 1 bedroom with 2 beds. The front desk did not seem to care, so my guess is they knew this and suck ppl into paying more for a glorified hotel room by calling it a suite. False advertising imo. Also the brkfast was meh.
- 5/5
The staff was great and very attentive.
- 5/5
Service was exceptional and the food was delicious!
- 5/5
Great breakfast. Helpful staff. Good room cleaning.
- 5/5
Great place to stay with dogs, wonderful staff I just wish they would build a dedicated space for digs to relieve themselves then it would be even better!!
- 5/5
The room was very clean.
- 5/5
I would recommend this hotel. The location was excellent, and the service was superb.
- 5/5
But - Please provide some water in each room!
- 4/5
Only one regular coffee option and two bagel options. On second day oatmeal not completely cooked and too watery.
- 5/5
Everything was clean and all of the staff were nice and had smiles on their faces. A pleasant change.
- 5/5
Clean room
- 5/5
Gluten free options
- 5/5
Enjoyed our stay! Clean rooms and excellent staff. A hot breakfast each morning with lots of variety.
- 4/5
Very nice staff, clean rooms and decent breakfast/complimentary dinner.
- 5/5
The breakfast was good, area was clean, and not crowded. Only wish restaurants could serve more cut-up fruit instead of whole apples, bananas, etc. makes it easier to eat
- 5/5
Great checkin, room, and food experience!
- 4/5
Room was good staff was very good
- 5/5
Upgraded to a nice suite! Excellent as always; been there often and will definitely return.
- 5/5
breakfast was great. Overall great experience
- 5/5
Staff was very friendly. Breakfast buffet and happy hour were excellent!
- 5/5
Lovely
- 5/5
Exceptionally well-kept property, friendly staff, and nice accommodations.
- 5/5
This is a very nice hotel they serve food for breakfast and dinner and its good quality with a wide variety of choices. They are always cleaning all over this hotel. Ataff is attentive and professional. I look forward to returning.
- 3/5
Property was cool but the restaurant was closed next door did not get full experience one day stay.
- 5/5
Excellent property for the money. Felt safe and friendly.
- 5/5
Beautiful hotel that was easily accessible. The staff was friendly. The coffee and tea bar open 24/7 was a plus.
- 5/5
Lovely as usual. Great parking
- 5/5
Love the hotel
- 5/5
Great
- 5/5
The area felt safe, the rooms were clean, and it provided variety for breakfast. I definitely will stay there again.
- 5/5
Great facility, quick service, adequate food even with lots of people, quiet, comfortable room.
- 5/5
Love kickback hour and food. Very nice place.
- 5/5
Great hotel
- 5/5
We love the Drury for the comfort, free parking, breakfast and evening snacks and drinks. It is a great value. The Drury is located close to shopping and restaurants and is a reasonable Uber ride to downtown Nashville.
- 5/5
Young lady at the front desk was very kind and efficient upon check-in
- 5/5
Everything was excellent the baggage carts are a life saver.
- 5/5
Parking was good, a little noisy this morning with construction but not bad
- 5/5
Nice hotel but crowded with kids
- 5/5
Super impressed with the food at the hotel. Breakfast was absolutely amazing.
- 5/5
Yes
- 5/5
Very nice
- 5/5
Will definitely be back. Overall great hotel.
- 4/5
Very friendly and helpful staff. Clean comfortable room. Dinner and breakfast included made it unique.
- 5/5
Clean room, great staff
- 5/5
Very friendly staff, very clean
- 4/5
We love staying at the Drury. The breakfast is always great. The staff is very friendly and the rooms are comfortable and spacious. The hotel is located close to restaurants and a mall.
- 5/5
Free upgrade awsome room
- 1/5
I was booked in a room next to washing machines that ran all night so no sleep after a long drive that day. The staff was not concerned for our well being. Will never use these properties again.
- 5/5
The room was comfortable, clean and well appointed. The bathroom shower was also thoughtfully designed and clean. Blackout shades provided were helpfully to block out lights in the area well.
- 5/5
Easy access to the interstate.
- 5/5
Room was clean and beds was comfy
- 5/5
Everything was great.
- 5/5
This place is great! We love the location, it’s always super clean, staff is very friendly, breakfast and kick back is very good and there is a great view. Thanks for always being consistent. One of our favorite places to stay!
- 5/5
Its a really clean, nice place to stay. The happy hour and food bar is nice and they have a great breakfast bar in the morning.
- 5/5
great hotel
- 5/5
Always enjoy Drury
- 5/5
Easy fast check in, wondeful amenities, nice rooms.
- 5/5
The staff we met were friendly. The room was very quiet and clean.
- 5/5
Location
- 5/5
The staff that we interacted with were all very friendly and helpful. The room was spacious. The buffet breakfast was good always well stocked. We greatly enjoyed our stay at this facility.
- 5/5
Great hotel
- 5/5
The room was clean and large, the staff were very nice and a great breakfast and evening happy hour with food.
- 5/5
Clean room nice front desk worker
- 5/5
Wonderful stay we will go again.
- 5/5
We loved it quiet free drinks was so kind room was clean bathroom nice loved it will be back
- 5/5
Just a superb experience from check in to check out….11 out of 10!
- 5/5
Wonderful stay in Franklin - incredibly clean, very nice, great area! Highly recommend!
- 5/5
It was great! Very Comfortable stay
- 5/5
The indoor/outdoor pool is awesome and the hot tub is big They even provided us with a fan and adjusted the air vents in our room after i called the front desk to ask about how to lower thermostat temperature because it would only go to 66
- 5/5
Thank you
- 2/5
.....ridiculous i had planned on coming back to stay at this hotel on my way back through but not after that experience
- 5/5
Nice
- 5/5
Great place
- 5/5
Very clean
- 5/5
Great hotel with good views. Room was nice and cold.
- 5/5
Everything was amazing as always about the stay!
- 5/5
Not yet
- 5/5
Great service, very clean room and staff is very friendly and knowledgeable.
- 5/5
Still a favorite of ours in the area.
- 5/5
10/10 stay. Best food and drinks and it’s all free! The pool and hot tub was also super nice!
- 5/5
This hotel is awesome. Booked 2 rooms for a family of 8 plus a golden doodle. Good location. We were placed on a connecting room right away before I even requested, which is pretty awesome! Staffs are accommodating.Will be booking again sometime. 😊
- 5/5
Nice hotel. Breakfast and dinner are great
- 3/5
Unfortunately, our room #614 faced the major thoroughfares, thus, was incredibly noisy making it difficult to get sleep.
- 5/5
absolute amazing experieence here.
- 3/5
Hotel is very nice. We had a very comfortable suite. It was really strange, but there was a constant thumping (almost like a door slamming or someone dropping something) the entire time we were there. It was very faint when awake but trying to sleep was hard with this happening every 12 seconds or so. When we brought it up to Angel at the front desk, he shook his head and said, "I have no idea," then looked back down to his paperwork he was working on and would not look up or talk to us anymore. Just COMPLETELY ignored up. He was rude. The noise was weird. The hotel was nice and clean and in a fantastic spot.
- 5/5
So friendly
- 5/5
This was the 7th day of our week's vacation and the Drury was by far the best hotel we stayed in during the week. The staff was friendly, personable and professional. Everyone of them always smiling and looking to help if needed. The beds, I believe, were the most comfortable we've ever slept in at a hotel. Our teenage daughters really liked the bathroom, hot tub and pool. My wife and I were shocked by the free dinner and breakfast. They sure saved us money. In the future when we travel we'll be looking to stay at a Drury if at all possible. The area had recently experienced a significant storm which had damaged some of the landscaping but I noticed the gardeners had almost all the areas repaired by the time we were leaving. I will recommend the Drury to all my family and friends.
- 4/5
Nice that dinner was provided given the restaurant was closed for renovations.
- 4/5
Great stay
- 5/5
Internet was fast and easy to sign in, they didn't make it overly complicated. The king-sized bed is incredibly comfortable. The room itself was spacious, large TV, microwave and refrigerator where nicely hidden away but accessible. The round glass shower door is very cool! I like the liquid soap dispenser instead of bar soap, so that was a nice touch. Lots of counter space around the sink. The only minor issue is with all hotels, where 2 guests check in, but rooms only have towels for one guest. That's a minor inconvenience, I'll happily book the Drury again.
- 5/5
Our stay was very pleasant. The staff was nice, check-in was easy. Rooms were very clean and spacious. Would definitely stay again.
- 4/5
It’s a very busy hotel. The breakfast is ok — I didn’t eat it and my daughter didn’t eat it either. The hotel is very clean and the stay was good and comfortable. I wish the mini fridge was bit bigger. I had a small pizza box and it could not fit. The area is nice. We shopped and went to the mall and the surrounding stores in the area. We also, did virtual reality and it was fun.
- 5/5
Breakfast was exactly the same both days. Maybe more variety.
- 5/5
Never disappoint. Always excellent
- 5/5
The breakfast had everything you could think of and it was delicious
- 5/5
We had a group for my daughter’s 16th birthday and the staff was very accommodating with making sure we were on the same floor. This is the second time we’ve stayed at this location and we plan on staying anytime we’re in town.
- 5/5
Exceptional experience! We’ll definitely come back.
- 5/5
This is a very nice hotel and meeting center. Rooms are very nice and lobby area is excellent.
- 5/5
Everyone was extremely friendly and they took pride in keeping hotel clean.
- 5/5
Excellent location, parking, clean refurbished room and amazing breakfast buffet.
- 5/5
Great location rooms were very quiet !
- 5/5
A very nice clean quite hotel with amenities we enjoy.
- 4/5
Great room and breakfast/snacks, as usual. But this hotel charges $65/night for pets. Putting them in the $250/night price range. Ridiculous for a small (14 lb) old dog that spends every moment in our laps. Not all Drury hotels are this ridiculously priced.
- 4/5
King bed was to soft seamed like it was old.
- 5/5
Nashville/Franklin area this is where we stay every time
- 5/5
Comfortable, continent, and clean. This will be our regular hotel when we visit Franklin.
- 5/5
We always stay at this hotel when traveling through TN. Pool is great, comfortable beds & bedding. Food is awesome!
- 5/5
The hotel was very nice, clean, and good quality
- 5/5
Excellent property. Staff closed taco station 20 minutes early I think due to more people than they anticipated and ran out of food.
- 5/5
Excellent service, clean accommodations, great food, friendly staff
- 5/5
I had a lovely time at the Drury Plaza in Franklin! The room was clean and cozy, and the staff were so friendly. I'd definitely stay there again.
- 5/5
Clean and comfortable room. Drinks and popcorn is an added bonus. Have stayed here many times and will continue to as long as experience remains good.
- 5/5
Great family friendly hotel. Clean. The pool was nice and we enjoyed the free breakfast.
- 4/5
It was a nice hotel. Very comfortable room.
- 4/5
Very quiet and was given free dinner with 2 beverages for free. Very recommended. Beautiful view of the city. Nice pool and hot tub
- 5/5
Wonderful experience for my entire family !!!
- 5/5
Clean, well kept.
- 4/5
No lotion provided. Simple ammenities
- 5/5
Clean, comfortable and great breakfast.
- 5/5
Great service overall
- 5/5
Wonderful experience!
- 5/5
Very comfortable.
- 4/5
The fan in the room wouldn't stay set for the temperature we set it at and we ended up sweating all night. Upgraded to a suite, but it was just a handicap room. No information received from the front desk about hours for anything or check out. Nice pool area.
- 3/5
My say was a standard average stay nothing above and beyond a normal routine checking in checking out it was all the same. The food was not very good. Breakfast was better than the dinner selections. The staff was friendly a few that I did interact with. I was extremely disappointed I didn’t have a bathtub. But all in all it was an average day that needs.
- 5/5
Lovely clean hotel with great breakfast and amenities! No complaints. Loved it!
- 5/5
Our stay at the Drury Plaza Hotel was wonderful! Everything was clean. The price was great (considering the great accommodations, free breakfast buffet and dinner buffet! We will stay again at some point.
- 3/5
Good enough.
- 5/5
My sister and I had an amazing time! We drove in from different states and check-in was easy, friendly, and helpful. Franklin was the perfect location for our day trips to Nashville. The hotel was clean and in a new area with lots of amenities. We liked having the option of breakfast and dinner if wanted it. We would definitely book here again!
- 5/5
The staff was amazing. The dining staff was very busy but very attentive. I notice even the man manager came into the dining area to assist. The front desk and maid services. A wow experience.
- 5/5
Comfortable and peaceful after a long day of driving. What a great shower!!! Thank you!
- 5/5
Drury Inn’s are consistently excellent. We enjoyed the Kickback & breakfast.
- 4/5
Nice stay!
- 5/5
Great hotel that offers a clean appearance and convenient amenities for the business traveler.
- 5/5
Clean, great breakfast, quiet and nice staff.
- 5/5
Nice place and reasonable price
- 5/5
Exceptional hotel. Safe, quiet, clean and wonderful area. Staff and amenities are excellent
- 5/5
This hotel is amazing. Have stayed here a couple times and it’s always clean, well stocked and offered a great breakfast as well as the nightly ‘kickback’ events. Very friendly staff. Never had a problem here, will stay again!
- 5/5
Great Hotel, large clean rooms. Very friendly staff. Would stay again.
- 5/5
Great location right off the interstate. Didn’t hear any trucks or traffic late at night when we were trying to sleep. Breakfast and a happy hour were included- a nice touch! Bed and room were fabulous.