Spark by Hilton Galveston

Great stay right across the street

Beds are very comfortable. The hotel has a smell of wetness in several areas.

Staff was Amazing. Very good employees

My kids were about to go to sleep and as they pulled out the blanket, they saw a yellow spot and smells like pee..so I went and smelled it and I went to the front desk and told her about it and to tell house keeper to change the sheets. Front desk said they don’t have night house keeper so she gave me new sheets and for me to change them myself…so I pulled the sheets out and started to noticed that it wasn’t going to work because the pee smells was beyond the sheets. I went back to the front desk and told her. She texted her manager and they gave us another room

The room is clean and good. Staffs are helpful and approachable. The hotel is in very nice location and close to everything especially to the beach. However I was disappointed that there was no microwave in the room and would have been nice if there was a hot breakfast.

Superb

I will stay here again. It was walking distance to the beach and restaurants.

Room wasn’t clean

Very cool Good

The location That they gave our room to someone else and billed me for the room.

Location They only had one working elevator it took forever to get in the one they had working. The rooms weren't the cleanest found hairs in the bathtub.

Staff Hotel smell, old appearance. Needs major upgrades

Price for value

The convenience of the location was great and was very clean, my only complain is breakfast- it lacked variety, other than that- it’s great for families.

Close to Cruise terminal No hot food,bagels instead of bread. Coffee was very bland. Breakfast room was very crowded.

The room was very clean and the ac worked great. Check in was fast.

We liked the covered parking, the pool and hot tub, short walk to the beach, good quality toiletries, and very comfortable bedding. Na

Rooms were a little small for two people . And one of the elevators was working so it made for a long wait to catch the elevator to any floor

It’s not bad for what it is. Clean, and close to bars and restaurants.

They were racist, discrimination!!! They did not let me stay!!! I want my money back!! I had to pay for another hotel Racism!!! Disgusting!!! Discrimination!!!

While the staff was pleasant and helpful, I could not understand them very well because of their heavy accents. Also, the room was never cleaned in the four days of our stay…I had to empty the waste baskets and get my own fresh towels.

Lovely balconies, nice pool. Very close to the beach, and parking under the hotel which saved us from getting rained on when we were packing up to leave.

Close to cruise terminal

Exceptional

Ok hotel for 1 night stay. Cold breakfast buffet , had alot of parking and balcony with no view but overall an ok stay. Rooms ate clean.

My husband and I go to Galveston every year for our anniversary. We have stayed at a variety of places around the island. Spark was above all the best place we have stayed. It was very clean, the staff was very pleasant and the room was exceptional. We will stay here again. Could have used some better pillows but no other complaints

Only one working elevator at time of our stay. Was not an issue but a second one in working order would've made wait time less in the parking garage.

Bedding was very nice. Bathroom has some rust.

Bedding was very nice. Bathroom has some rust.

Disappointing

Ambiente muy bueno para pasarla en familia, ya mas que esta hubicado frente a la playa. Una excelente opción.

Great convenient place close to beach and restaurants nearby. Nice view, nice place.

Limited breakfast

The view and access to the beach. Price was great. Pool was nice and maintained Limited breakfast

It was very convenient

Passable

Looks like each room had a balcony which I hadn’t expected. Across the street from the beach was perfect.

The hotel was a great place to sleep and in a very convenient location to get where we wanted to go. The staff was great very helpful and accommodating to our needs. The breakfast was pretty basic nothing to write home about. The rooms were cleaned for the most part and maybe because the hotel is older with a slight face lift made it seemed a bit dirty but overall it was a good experience. Would stay here again.

The hotel was okay to sleep in, but when we needed anything or asked questions, we got no help

No outlets by the bedside. Only one bedside light worked, lamp on desk & floor lamp didn’t work. Only one elevator was working.

Great location and worked well for our family

Bathroom was dirty no shower curtain, the floor was wet because AC was throwing water

Charged me $50 deposit even though the room was paid in full prior to checking in, I reserved an ocean view balcony which I did not receive, bathroom had no shower curtain and sink was dirty, breakfast was only bagels, hard boiled eggs cereal and yogurt, the only nice amenity I enjoyed was the pool and hot tub, for $250 a night I would definitely stay else where

We loved that the property was right across the street from the beach so beach access was very easy. However, the breakfast was not a continental breakfast, and everything served was cold, on purpose. Cold cereal, cold yogurt, cold boiled eggs in the shell, bagels, and apples and bananas. The only thing hot was coffee. So having to eat breakfast out both days cost about $150 extra. Also, do not use their shampoo, conditioner, or shower gel because it doesn't even lather. Bring your own. Oh, and the only elevator in the building to get into the building from the parking area was very small and super slow. There is also very limited number of handicap parking spaces. We will use them again and be better prepared next trip.

Very disappointing experience. The hotel felt run down, the elevators were broken, and there were no linens provided for the second bed. It was also extremely loud throughout our stay, making it difficult to relax or sleep. Overall, not a good experience and I would not stay here again.

Was a little disappointed that only one elevator was working, we got either stuck in the elevator or had to wait multiple times because it’s was to small and too many people using one. breakfast was lacking only cereal and bagels that’s pretty much it. But other then that it was clean and staff was super friendly wil definitely be back.

I was disappointed the breakfast did not include eggs, bacon and potatoes. The second elevator did not work. The secure parking door did not close.

Good

The property was okay but they didn't give yo enough towels. No forks at breakfast and I am gluten free and had little to eat.

Wow

The gentleman in the evenings was helpful, but you didn’t receive any help in the morning. Room was ok for cleanliness. What was very disappointing was that we stay for 3 nights and NEVER got room service. We had to take out our own garbage, get new toilet paper, and towels. I have never received this bad of service before. Very disappointing.

The breakfast was ok. The weekend price was too high.

I love this

Do not book with this Sparks Hotel. I booked 4 rooms at $167.00 a night. When we went to check in they told us $290.83 per room. We showed him I reserved it for $167.00 a night. He told us we had to look at what the cost for that day in time. It was the biggest rip off! I will never use this hotel. Hilton should be ashamed for doing business with these rip of owners.

Everything was fantastic!

Was no egg in the breakfast and the one of the elevator was not working.

Loved it

Cleanliness was okay, though the entire hotel smells a bit musty. Staff was friendly and helpful. Could see the ocean fairly well from our balcony, just have to look past the restaurant that sits next to the hotel.

Bed was very comfortable. Slept great. Overall very good experience

Beach view good, breakfast was lacking

Good place to stay close to the beach

I picked the hotel because it said free extended parking. We got there to check in and were charged $10 a night. $50 for the 5 nights. It was too late to try to switch. Very disappointing.

The breakfast had limited hot options but other than that it was great across the street from beach

Hot tub was awesome!! We enjoyed it very much

Great

I suspect the smell in the hotel was the cause of our family getting sick if it was a mold base. They are highly allergic to mold, and we all left sick and disgusted by the condition of the hallways and the rooms. The staff was kind, but just a bit hard to talk to due to a language barrier, but otherwise, it wasn’t a horrible stay, it just wasn’t advertised properly online. Not quite worth 800 for three nights.

We ask for more towels and the person that provided it to us, was in a bad mood

Clean room

Staff was friendly and helpful, room was great! We also enjoyed breakfast.

There was man that came in our room. When we told the manager he told me that it did not happened. My husband saw the man that had came through the door. The manager stated that it could not have happened but it did. I heard his voice too. The door was locked. The only way in was with a key card. My husband had to explain what had happened. He was supposed to call us once he saw the video but we are still waiting. Will never go back.

Nice basic hotel. Very good for an overnight stay.

Do not stay! Uncomfortable and was accused of walking too loudly disturbing people on the bottom. Well your floors are not the best floor to walk on so don’t accuse your guest as we just literally checked in. I would give no star if I could.

This hotel was neat, clean, no smoking. Pool was great. Didn’t use the gym. And a quick walk to quite a few places to eat and the beach!!

The staff in the front desk is very kind. He is an Indian Man.

Poor view of Gulf

Nice hotel. Wish the room had a microwave. The pool was not heated.

2nd time to stay. Loved the second room with the nice up dated bathroom

Great except the breakfast.

Was acceptable for our needs, location and price. Very basic. No cups in room or bathroom. No housekeeping at all. Posted as every other day but never came in 4 night stay. Breakfast was basic but clean area and organized with hot coffee. Not much parking in front but we got lucky and were able to entire stay. No major complaints and would stay again if needed to.

Everything was great. Convenient and fair prices. We enjoyed our stay. We book again

Na

Very nice for the money, right across the street from the Gulf could see right off our balcony. Can walk down the street for lots of restaurants and to Walmart if needed. The computers were down when we arrived but staff accommodated well. Stayed for night before cruise worked nicely.

Great affordable stay for the night before our cruise. Only a $15 ride share away from the cruise port. Decent simple breakfast included. Close to Walmart, McDonalds, Golden Corral and Waffle House and right across from the beach. Would definitely stay here again!

Thank you for the clean room

The area was convenient and very close to beach. The room was clean and the staff were friendly.

Be better if a soda machine was on each floor. No reason to have to go to office to buy a soda. Breakfast needs to improve.

Even tho we reserved the room they didn't have a king bed available when we got there and had to settle for double queen beds.

Everything was awesome & Great I was just a little disappointed. .. there was no microwaves to warm up food in room other than that everything was great

Lighting in bathroom could be wayyy better and the tub holds water because they are old and worn. Pretty slippery in the tub as well! It over all nice. The king rooms are huge!! Love it and will be coming back!! Oh and a better breakfast would be nice, but the bagel bar wasn't bad

Yes

They were very friendly and the rooms were clean!

Wasn’t given the room I ordered and I didn’t get the Water at check in and they were rude and I will never stay there again

This is okay for a one night stay but would not be a go to place!

Room was well maintained, How ever I prepaid for room and had to still put a 50 dol. charge on my account for anything that might be messed up in the room. Usually I give 50 cash and they just hold it til i leave. Also states breakfast. NO eggs no bacon and no waffles like in pics . I did asked on the phone before booking if they had breakfast with these items in particular and was told YeS. BUT THEY DID NOT.

The room was very clean and bed was very comfortable

It was not the same as in the web site. Door lock was not working. The bath tube water drain part was not working

The bathroom needed better cleaning. Front desk needed to be helpful, and available. Requested first floor when room was book, front desk waited until after 3 pm to tell us first floor rooms still not ready, only when we ask what the delay!

Clean room easy check in noisy neighbors!

Check in and out was very fast. Room was clean and spacious. Would stay here again.

Clean room with a balcony.

Employees were super nice and was a very clean hotel!

Cons: No dresser or drawers, only empty cubbies. 3 clothes hangers and 4 wall hooks. No plastic or glass drinking vessels or microwave in room but eventually located paper cups and microwave in Lobby.

Had to move into a different room…. There were blood droplets in the bathtub !

Easy check in

The front desk was horrible.

We had to request an ice bucket and glasses. The floor had not been swept. Staff should speak better English. Soap dispenser in bathroom was out. For a Hilton branch of hotels things could jave been much better. For instance breakfast was not adequate unless your a child who eats ceral etc. We had to eat breakfast out.

The room was very clean and the service was great

The pool was not in service and I was not informed, which is why I booked this hotel, because it had an indoor pool, since during the short time I was a guest we couldn't go to the sea due to bad weather.

Being right across the road from the ocean is straight great view from the balcony of the ocean you can sit out there and just enjoy watching the beach

Room floor was not level by at least a foot. Very hard to walk across floor as it caused dizziness and loss of balance . Smell of hotel is overwhelming with cleaning chemicals. Hallways look dingy and dark due to style of carpet. Hallway to elevator and the actual elevator are very narrow and small. Could not use a luggage cart without great difficulty in those areas. Size of elevator can fit two people and luggage only. I would never recommend this facility to anyone. If feel it should be reported to health and code inspectors .

U

130

Staff was very nice when we arrived and checked in

It was cleaned and a lots of space.

Great room with balcony, very spacious and clean

The room was dirty!!! Dog hair was all over floor. Got all on my socks.😤

Very spacious and clean. Friendly staff. Nice pool

Mold in the bathroom. Only one front desk attendant and a lot of people to serve.

Location

The staff was very kool and helpful

Many places to go to eat and see.

Great staff and clean comfy beds

There were lot of roaches in room. Floor by night stand was dirty.

The place is an obvious hotbed for foreigners. No inherent issues, but hotel etiquette (shoes, screaming, blocking hallways) evaded many guests

Just too small parking has one elevator rooms had hair in the bed like if it was not clean

The room was clean and comfortable though.

The room doesn’t have the essentials like shampoo and conditioner we asked the stuff twice and were ignored had to go buy some, the breakfast is very limited to cereal and packed bread what they do have are plenty sings invited you to buy stuff from their mini market and of course no ocean view very disappointed for the price

Bith view and room was great. Breakfast was about same as others

A cockroach crawled on my son’s leg while eating breakfast, and traumatized him saying we would never stay at a hotel.

Walls in our bedroom room needed to be painted

Wasn't impressed for the price. Couldn't see the beach as they claim but you can walk to it. Only thing i liked was the hot tub. Room not mopped . Tub drain wouldn't drain.

The stay was great. The only thing missing was a microwave.

The room was clean and nice just no microwave in room. Hot tub was broke. Other than that everything's good.

It was completely the Hilton's fault due to your system being down. The card reader was declining my card. I called my bank and they never received a request from the hotel. This was one of the worst stays ever. Having worked in Engineering for the Hilton, I was shocked by the lack of maintenance

Great location for the sea wall, walking distance of attractions. Clean property, staff was excellent

The Hotel personnel were super nice and the Hotel was very clean. The only problem we had was no coffee pot in the room, but they did have good coffee at breakfast. Also there was no ice bucket or cups in the room. That was inconvenient.

Room was ok, no coffee pot in the room, door to the hall was hard to close, bath tub was hard to stand in was not flat had a bowl shape to it.

My sister and I stayed there for a weekend staycation. You can tell it's been renovated. For the cost, I think it was great. Right on the beach/Seawall. The offer a nice breakfast in the morning, bagels, muffins, yogurt, coffee, juice. Beds were very comfortable, and the room was spacious. I don't have any complaints.

Room smelled the AC leaked and there was a large puddle we had to get extra towels to soak up water so no one would slip and fall i have photos if needed

Clean room

Was looking for stuff and even tried to call their customer service number at night. No response.

Breakfast was just bagels, banana and toast with cereal and yogurt juice was terrible Great location and comfortable beds

Got in early and the staff did everything they could to accommodate my family and make us comfortable until a room was ready.

Nice

The property smelt like mold , the staff was very just get you in and out no words said not friendly at all . Our room was ok . The ac unit on the third floor leaked in to our room the 2 days we were there. The sheets had stains. The elevators barely worked and the one in the parking area didn’t work for over a day.

Awesome experience, we had a balcony to chill outside. And walking distance to the beach and other places walmart restaurants etc etc. Recommend. Staff was amazing!!! Will definitely be back.

wow. thanks but no thanks!!

No issues at all. It was really convenient and perfect.

Not outdoor pool!

Ok room for 1 night,, took shoes off and socks were black from dirt.. adjoining room had loud ppl and there alarm went off at 6.. but they didn't turn it off until 7😠🙄

Very nice!!!

It was great

Staff was awesome.

Property was clean and had free parking. Breakfast could of been better considering its part of the Hilton chain group same goes for the service of staff memebers.

Very convenient location. Beach across from the Hotel. Easy parking. The hotel itself was clean. The rooms are comfortable with plenty of room. I would definitely stay again. The breakfast was very simple but a quick meal. The pool was inside and very small

Nice stay before cruise

Room was disgusting. Bathroom was dirty, pillow cases all used and wrinkled, and sheets were stanky and blood stained. We had to sweep and mop ourselves. Room reaked of mildew and had black mold! Demand a refund asap!!!!!!

Right across form beach was nice, but we were there 5 days anf 4 nights and never got cleaning service. Had to request more toilet paper, etc. Plus key stopped working after 2 days

Clean

I love the location, the balconies. But the rooms don’t have microwaves, and we had to change rooms cause there was no hot water on the shower.. then got a smaller rm no compensation for the difference no help moving our things was not helpful at all.

don't stay here, hotel stinks like something rotten. Pool is for kids only and extrenely hot, it's inside, and tiny. Hotel is scant, no decor, very bland, would not stay here again.

Staff was amazing and friendly but the room we stayed in looked like a motel 6. It was semi clean but chipped paint in the bathroom and a leak in the ceiling. Was a good location on the seawall.

The bottoms of the tubs are U shaped. So as soon as my husband stepped in the tub he fell. He had pretty impressive bruising on his foot and probably a broken toe. There was the biggest cockroach I have ever seen in our room. When I informed the person at the front desk about the idiotic tub design, my husband falling, and the cockroach she did not seem surprised by any of it. She took my information and said the manager would contact me. It's been almost three weeks and I have not heard from a manager. Our door had been kicked in at some point and instead of fixing it they just painted over the damage. I have pictures. Throughout the hotel there were things taped together with packing tape, doors hanging off hinges, just shoddy workmanship all over. The hotel was so poorly taken care of and dirty that no one in our party dared to eat the complimentary breakfast. If their cleaning and workmanship standards were that low we weren't taking chances with their food safety. It's as if someone bought a completely trashed hotel and instead of fixing anything they just put a coat of paint on and called it good. We had three rooms for our party of eleven. No one besides my husband would even shower in the rooms because they were not cleaned well. Would definitely not recommend. The only good thing about the place is it is across the road from the beach.

Great

Very nice property, well maintained. Room was spacious with all necessary features and amenities needed. Parking was provided and good continental breakfast provided. Staff was present and friendly. Overall great service and pleasant stay. Would definitely recommend to others

Floor was dirty and gritty! When I entered room took shoes off and my feet got dirty! Even the grit was on foot stool in room. No coffee in room. Breakfast was awful. Gel in tub didn’t work/out! Bed springs creaked all night. Same in our other booked rooms. In one shower drain was broke. No house cleaning! Paid over $1500 for 3 room for 2 nights! Not happy at all!

Was amazing easy to deal with clean room

Close to Beach. No cups, and only 1 trash can.

Loved it

The power is off

Rooms are large but basic. Looks like they were updated but not finished well. still comfortable for the amount of time we will be in them.

THE HOTEL WAS LOCATED ACROSS THE STREET FROM THE BEACH(SEAWALL BLVD) AND CLOSE TO MOODY GARDENS. THE COFFEE WAS GREAT AND HAD FLAVORED CREAMER(PLUS FOR ME). THE BREAKFAST WAS OK JUST BAGELS(CREAM CHEESE & PEANUT BUTTER), MUFFINS, YOGURT & SOME FRUIT. ONE BAGEL HAD MOLD ON IT SO I TOSSED IT. I WOULD HAVE LIKED SCRAMBLED EGGS BUT IT WAS OK FOR A QUICK BREAKFAST, THE ROOM WAS CLEAN BUT DID NOT HAVE DAILY MAID SERVICE, ONLY ONCE YOU LEFT WHICH WAS OK I GUESS. IF I HAD STAYED LONGER IT WOULD HAVE BEEN AN ISSUE. OVERALL I LIKED THE HOTEL.

the hotel was very clean,the staff all friendly and helpful, we had plenty of hot water for 4 people limited breakfast but good and nice cold air. everything was great except clean towels and emptying trash. of course you can get towels and trash bags yourself

Hotel stole $800 from me. I was told by “hotels.com” I’d be charged for one night. Refuses to give me a refund when I didn’t even stay here. Property looks ghetto. Who would want to stay here?? No outdoor pool. For the price you could stay in a much nicer place and ACTUALLY vacation. Would never stay here & will NEVER stay in a Hilton again.

.

We had paid for king bed and they said hotels.com always overpromise, so we had a room with 2 queen beds. The luggage carriers were in bad need or repair. No microwave or coffee pot in room. The free breakfast was also no microwave and cold boiled eggs. This did NOT live up to the name of HILTON for sure!

Everything

It was great just the plug in the bathroom did not work nor were there plugs by the bed also the plugs where the desk was by the tv also did not work.

Very clean and convenient location. Worth the spontaneous trip and urgent reservation needed. The breakfast included was very basic. The elevators are quite small and the nearest one to my room stop operating after 8pm.

Great stay night before a cruise out of Galveston!

Close to beai

Would have liked to use the cruise parking option at Spark but staff was not helpful and so we made other plans.

We had reserved a king room with a pull out couch and instead they gave us a double bed. The hotel was recently renovated, but someone did a quick, crappy job and painted over mold. Great location, staff was friendly, and fine for one night. I wouldn't stay more than a night or two for health concerns of mold.

The gentleman at the lobby was a legend! Thank you for helping my husband to the room!

After arriving earlier than expected from our cruise, we decided to call the hotel and check if an early check-in was possible. To our delight, they graciously accommodated us, allowing us to settle in ahead of schedule. It was a pleasant surprise and the perfect way to ease back into relaxation mode after our trip.

…

Wonderful clean hotel, comfortable bed great breakfast and very nice staff

The only way you can watch tv is if you have your own streaming service. The entire first floor smells of pool chemicals bad. The staff aren't very friendly.

My stay was convenient to the coast, they alerted us to a Mardi Gras parade, and were efficient with the check in.

It wasn’t quiet! But it in a convenient place and it was clean.

Our stay was a little fair. The mini fridge was on the floor. There was no in room coffee pot, no microwave, no dresser, no drinking cups, no pen and paper, no directory, no cushion chair; only one metal chair. No end tables for the bed. There was not even a Bible in the room. The house keeping staff didn't come by the room with fresh towels nor fix the bed with clean sheets. We will not return to this hotel. Being a part of the Hilton franchise, you would think it would be better.

Close to restaurants

Pretty quiet

Room wasn’t ready, key cards didn’t work..

Great place to spend the night pre-cruise.

Was a great stay!

Prompt check-in and friendly staff. The room was clean, spacious, quiet, and had a lovely balcony view. I would recommend this hotel.

Well first off hotels.com charged me breakfast and they don’t even hv a big continental one I assume hotels.com does it if you choose full refund in case of changes..

Perfect value for the money. We really enjoyed our stay!

It was great

Everything

Weve been staying at this property for years - my kids love the indoor pool and location. That said, we will be looking elsewhere for our next visit to Galveston. The place has a fresh, thick, coat of paint (over everything) and new furniture, but most everything else was lacking. Breakfast is now just muffins and bagels. There were no cups in our room. Our TV could sometimes get sound and almost never get a picture. The bathroom door was nearly impossible to keep closed (particularly annoying with 4 people in the room). Our bathtub had no stopper. The elevators felt like they were barely working, which was particularly an issue as we needed to go downstairs to find cups. And from checkin forward, the front desk staff seemed genuinely annoyed that we were there. All in all, not what we had hoped or expected for our beach vacation.

Elevator not working. Only one working.

Indoor pool was a plus. Sheets and comfort of the bed rivaled Omni hotels. I was surprised. We will stay again.

DID NOT HAVE HOT WATER TO TAKE A SHOWER

Didnt care much for hotel mold on the walls doors stuck im surprised that hillton would atach there name to that place.would not recommend to anyone.

Great place to stay

Excellent

Overall great for the price.

Was informed after I arrived that the hotel was under mass renovations and to go to a nearby hotel where they could help me

We were the ONLY guest in this facility that was changing brands and going through a complete overhaul. Dirty hallways, no breakfast or transportation. In room phones didn’t work as with most electrical outlets. Windows were covered as well as room door.

It was good but the rooms could use some updating and a good deep cleaning

Nice stay!

Was not aware that renovations were being done on property when booking reservation. Bathroom needed serious attention.

Hallway had a wet carpet odor to it. Was not what I had expected for 200 a night

The room was on the floor that twenty children in three families was on. Screaming children running up and down the halls. NOT SATISFACTORY! We asked for a new room and we were denied. Also hotel under construction and very noisy for that work. No information on web sight to prepare you for that event.

We enjoyed the most all about the hotel and location and would stay there again. The only thing that bothered us was the bathroom door was glass and positioned right in front of the beds. Though it had an white glazing on it, if someone turned on the light in the middle of the night, it lit up the whole suite waking us up - maybe a darker screen would help.

Cleanliness of the rooms on our first night was average at best.

They are remodeling and it is not being done professionally.the room was dirty with visible dirty palm prints on walls. The tub was wired no flat bottom to stand on and was unsafe. Toilet was loss when you sat down. When asked house keepers for one extra towel she said no had to go to front office. When checking out could not get a receipt.

The outside and hall were filthy. Room appeared clean although things were torn up. The deal breaker for us was no phone in the room and no WiFi. The area seemed unsafe. We didn’t stay. We left.

I would like to say that this hotel should be an embarrassment to the Comfort Inn and Suites hotel chain. The hotel was filthy from the hotel lobby to the rooms and even to the underground parking garage. We stayed on the second floor for 2 nights and there was banging and sounds of furniture moving until midnight both nights on the floor above us.the room itself had a lamp that did not work as well as half the light bulbs were not working some of the fixtures had no working sockets. The whole room itself had the baseboards removed with no attempt to replace them. The room and bathroom were both dirty with stains and dust everywhere. Not sure where the quality control checks came into play but they won’t get my business at that location again. Also there was a big language barrier when staff was asked some basic questions about the hotel.

Property is under reconstruction, rooms had a musky smell. Paint drippings all over floor. Elevator is not working on 3rd floor, can go up but not down. Carpets needs cleaning in halls.

The hotel was extremely dirty In our room there was as a light switch with no cover. The mirror was hanging by one book on the wall all. When we arrived the front desk was no where to be found. Had to wait a bit for someone to finally come out. The front desk was not helpful and very short with their answers. When I spend $310 on a hotel I expect for it to at least be clean

Convenient to the beach.

They were renovating so property was messy and not cleaned up

Good location, convenient and free parking, older building, maintenance problems, needs updating, painters working during breakfast the full four days of our stay and still not finished in that room, patio doors easy to open when locked, bathroom sink drained very slowly and left a dirty scum. Would not stay at this hotel again.

It would have been nice before we booked that the property was under renovation and understaffed. In general property not taken care of. Even underground parking dirty and waste cans overflowing. We did not have a shower curtain or towel rack. Toilet paper was stuffed in holes where towel rack was. Would not recommend,