Extended Stay America Select Suites Denver Cherry Creek

Aquí

Very poor

Good

The staff The price

My coffee pot broke morning of the planning to Make a trip due that hotel close to shopping Pick.up new pot had great morning

The front desk staff was very friendly and understanding The quality of the room and kitchenette was a bit shocking. Smelled like someone has been living there with a cat. Kitty litter still in corners of room

A

Floor had something spilled on it wiped it with tissue the tissue was BLACK. Floor was disgusting

La persona que me atendió cuando llegué estu

No me gustó nada, la persona que me hizo el check in fue muy grocero. Mal educado.

All good but room could have been cleaner.

Pleasant

The parking and accessibility to stores and Etc was great. The room itself was fine. The amenities were very low. The ventilation is poor. And when I say A lacking of amenities I mean no coffee, you have to request shampoo, and lukewarm bath water.

Inexpensive and kept up pretty well. The room had a shower head just hanging down but worked OK. I have balance issues and the tub had no bars or mat. Desiree at the front desk was kind and helped me get into a different room.

No breakfast here as far as I know. The Kitchen and bathroom cabinets are delaminating. Some of the laminate counter tops are also delaminating. The side panels above the kitchen countertops are peeling off. There were no drain covers on either the bathroom sink or tub/ shower unit. The bathroom vanity top and sink is absolutely worn out. The refrigerator is dented severely. I had to wedge a piece of folded up paper, in between the edge of the exterior door, and the door jamb the keep it closed to keep out the cold air. It was an eye-opening stay, as I didn't sleep very well there. I would appreciate some compensation. Thank you, Brent Shepard

No breakfast here as far as I know. The Kitchen and bathroom cabinets are delaminating. Some of the laminate counter tops are also delaminating. The side panels above the kitchen countertops are peeling off. There were no drain covers on either the bathroom sink or tub/ shower unit. The bathroom vanity top and sink is absolutely worn out. The refrigerator is dented severely. I had to wedge a piece of folded up paper, in between the edge of the exterior door, and the door jamb the keep it closed to keep out the cold air. It was an eye-opening stay, as I didn't sleep very well there. I would appreciate some compensation. Thank you, Brent Shepard

Ravin and check in was super nice, but property was rough. Homeless outside and the police drive through to check for issues. The room at first glance was worn but looked clean. after further looking the tub was rough and crumbs and hairs on the sheets.

Room smelled like wet cigarettes. Tub dirty. Cut reservation short too uncomfortable

We checked out a day early because (1) water was restored at my condo and (2) the place is too skeevy to stay for another day. Desiree was real nice and helpful in getting us a first floor room, designated as handicapped (which I am). It left much to be desired. I think most disgusting is the bottom of the bathroom door closest to the shower is peeling, curling etc from excessive water exposure over time. At what point will the cheap owners replace that damn door? Minimal towels provided, no facial tissue. A can of drinking water from vending machine a whopping $3.50. Parking not an issue. Sheets on the bed seemed clean. At this point, I'm just waiting for the hotel staff to respond to the hotels.com people's communications to get a waiver from them so I can be refunded for the third night we did not stay. We checked out at 9:30am, well before 11am checkout time. I just want my damn money back for the third night.

Many shops around and close to the city centre Room has a string smell of smoke other than that all was perfect

Bad

Exceptional

The room was fairly clean but had seen better days. Something icky on the bathroom wall, and the cabinet door under the sink was off kilter. All the lampshades were at odd angles, making me feel a bit dizzy. Never have I stayed where you have to bring your garbage to the “lobby” or be charged $25. You want stripped down, this is it. No elevator, a kitchen for which you have to purchase utensils, a charge to make even a local phone call. I will say it was pretty quiet and the parking area wasn’t scary.

good, easy stay

Had a kitchenette but nothing to cook with or dishes to eat on

Clean. AFFORDABLE

Friendly and clean Na

Na

It was clean. Bed comfortable The desk person was grumpy. There was absolutely nothing in the room. Not even a tissue or a waste basket. The bathroom sink had no stopper. In general a very run down place. I would not return! Other Extrnded Stays have been much better.

It was clean. Bed comfortable The desk person was grumpy. There was absolutely nothing in the room. Not even a tissue or a waste basket. The bathroom sink had no stopper. In general a very run down place. I would not return! Other Extrnded Stays have been much better.

Room was clean

Superb

A

I checked in late and the night person on duty refused to check me in even though I’d already paid. I had to look for another hotel at 1am.

I checked in late and the night person on duty refused to check me in even though I’d already paid. I had to look for another hotel at 1am.

Was great for a last min stay. No complaints!

Cameras should be all around property not just front office, it should be closed down

Room was fine

It was very dirty and smells like mold

The kitchen has no dishes or pans or pots or anything the pullout couch was very uncomfortable and only sleeps one really so we booked for 4 people and definitely had trouble.. Can't complain too much with the price however.

The only thing I found good was the stores near by. But the front staff was unfriendly and rude.

Bad

Wanted to take a shower in the morning,, Zero Hot Water !! Asked to be compensated a bit ,, the staff wouldn’t work with me. Hot water should not be an issue.. Called corporate with no resolution..

Desiree was a doll and was very helpful in letting me transfer rooms from being next to a room with a barking dog to another room. No hot water for showering. That is an absolute failure and should never be an issue. Who does lukewarm water showers?

Desiree was a doll and was very helpful in letting me transfer rooms from being next to a room with a barking dog to another room. No hot water for showering. That is an absolute failure and should never be an issue. Who does lukewarm water showers?

Staff friendly , room clean , easy to park , convenient

N/A Cameras should be all around property not just front office, it should be closed down

Everything was terrible. I had requested two adjoining rooms for 5 people, and they didn't have any. I asked for two regular rooms and they refused to rent them to me because I only had one ID. They suggested I cancel and I did, but they didn't refund my money.

The staff pick and choose the people they are going to put in a decent room. They are rude and not inviting. I had to change my room 3 times due to bugs, and appliances not working and the homeless people that are living in this hotel is ridiculous

Nothing They never responded to my request

Room reeked of a cigarette smoke smell.

Perfect place to relax!

The staff was great.

Room had an old carpet with a smell that rivals old basements. Water was lukewarm. Bed had stains under the sheets. People slamming on doors and yelling curse words at 4 AM. The ultimate no? As I packed and gratefully left, a roach crawled out from under the microwave and climbed the wall. I was locked in but I need to know if Expedia provides any relief for a booking this bad.

Location Room smelled like smoke

Bedbugs, roaches, and a front desk oddity named Cody who proudly practices open discrimination. The “general manager”? More like a part-time slumlord who conveniently avoids working weekends… you know, the two busiest days of the week… the two very days most of the guests check in, the manager is notably absent. Final Verdict? PEW! ??? …and that’s me being generous. Bedbugs, roaches, and a front desk oddity named Cody who proudly practices open discrimination. The “general manager”? More like a part-time slumlord who conveniently avoids working weekends… you know, the two busiest days of the week… the two very days most of the guests check in, the manager is notably absent. Final Verdict? PEW! ??? …and that’s me being generous.

my family needed accommodations for 2 weeks due to a family member’s hospital stay at Children’s Hospital. I’m a mom traveling with 3 kids under 10…The room was clean- BUT after our first night’s stay, My 2 daughters and myself awoke to itching bites on our necks, arms and chest. The lock on our room wasn’t working properly- and the activity in the parking lot was loud until late night. We decided to check out after the first night. The staff at the front desk was rude at our checkout. What a bad experience.

No ability to get extra towels until 10am on Saturday morning. Booked the room for 3 adults.

The bed was comfortable, the room was clean.

Would not let me check in late and proceeded to kick me out of lobby because their system updates at midnight and would not let me check in due to a late flight coming in from out of state

When I arrived and used the phone, the staff member was unable to complete the check-in due to the system being down. I again called the operator line and was told there was nothing they could do and that I would need to find another hotel. No alternatives, accommodations, or assistance were offered. This left me stranded late at night with nine pieces of luggage and equipment bags, forced to arrange last-minute accommodations at another hotel. I ultimately paid over $400, plus the added expense of an Uber ride. More significantly, I lost valuable rest, managing only about four hours of sleep before beginning an intensive two-week work commitment the following morning. This unnecessary stress, expense, and loss of rest were unacceptable. I did not receive any prior notice online, during booking, or on the day of travel that check-in could be denied due to system downtime. Had I known, I would have made alternative arrangements. I was not offered any type of compensation. Very disappointed with experience.

Hotel manager was acting strange , at check out time he came to the door 10 minutes till to tell us times up , , in which case we were already leaving . He continued to other rooms like a brothel .

Front desk was unhelpful and has very limites hours. They couldn't tell me hownto get to my room. The room was dated, dirty, and run down. The water barely got hot, there was no coffee maker, cutlery or plates. The TV didn't work. Sketchy sorts of people hanging around outside at all hours. And given all of this, it was very overpriced.

Waited an hour out front for someone to open the office door to check in. Floors, shower curtains, carpets all covered in stains. Smell of smoke in the room. Slept on top of the bed and not in the sheets.

I didn't attend this booking and still got charged I'm still waiting for a refund and have had zero communication back from booking.com not this hotel..

Property was a last minute booking but worked great for my needs.

nothing the people who can't banging on my door all night and tried to break into my room i felt unsafe

Very convenient and easy in/out as I was passing thru Denver. Thank you!

Excellent place, price and location.

Hire a new receptionist . But

My stay at this hotel was horrible! I thought being in Glendale Colorado that the hotels there may be appropriate for my stay. I was staying close to the Rose general hospital because my husband was there for a major surgery and we live up in the mountains so the hotel seemed to be the right one. It was in our price range and had what seemed like the accommodations I needed. When I arrived I found out that the floor has never been cleaned in the history of the past year. I'm a housekeeper and this was despicable. The room was filthy, including the walls, including the cabinets, behind the fridge, in the corners, up the baseboards and more. This hotel room did not have any cold water coming out of the tub. I complained immediately the next morning when the office opened and brought with me toilet paper pieces that had been wetted and then wiped on the floor to show how black the floor was. I was quickly offered a 25% discount. I am supposed to contact you at hotels.com to get my 25% discount from the manager at the hotel. I was told that room would be spotless and the floor would be clean by the time I got back. When I returned 8 hours later, that evening, the floor was just as dirty as it was when I left. I couldn't take a shower because there was no cold water to mix with the hot and it was boiling hot water so I took the towels off the rack and what did them down and scrubbed the floor myself. I spent four nights there without being able to rest, use the kitchen, use the sh

The room smelled of cigarettes and the cleaning products they used to try and get rid of the smoke smell. At check in I was notified of the smoking policy, it’s also posted all around the property- no smoking within 100 feet of any door. This was blatantly ignored by all patrons and staff. When I questioned the staff about it they said Colorado law was 25 feet however staff was smoking within 10 feet of the front desk door every day. There was water damage to the kitchen and bathroom base cabinets that had been neglected. The bed was a bed. Overall it worked for the week but I wouldn’t stay here again.

No

The staff were friendly and helpful. They refunded us and we ended up booking another hotel.

The chain has been going 30 years and I think this is the first one they opened. Location was good but the room was dated. Reception were helpful but cleanliness of the room was poor. We did not expect to have to purchase items to be able to eat and prepare meals as every cupboard was empty. If we had known this before we would not have booked. We felt as thought we were in a hotel for work people and shelderd accommodation and not a hotel for a holiday stay as we we're lead to believe from your website. Would not book again

I enjoyed my stay while visiting Denver everything was absolutely beautiful sweet, nice little southern hospitality I will definitely be back again on my next vacation it was relaxing and wonderful

Very satisfied the staff was very accommodating, bed comfy, walking distance to several stores and restaurants enjoyed my stay while visiting Denver will definitely be back.

Very accommodating and staff always helpful when traveling to Denver to rest and enjoy the beautiful peaceful atmosphere and room always clean and bed very comfy

Nothing Horrible experience. I got to this hotel booked and confirmed and personnel told me the hotel was overbooked and that they had CANCELLED my reservation. They his was at 3pm and my concert was at 6pm! I

No breakfast Lots of rough people, possibly last stay from homelessness or housed by government payments?

There were NO amenities. NO tissues. NO soap. NO hairdryer. NO coffee machine . NO ice machine. And A fee if you didn’t take out your own trash. The exhaust fan was so loud you couldn’t turn the light on( both on same switch of course)

The hotel is very run down and in disrepair. Ceiling is bulging from water leaking. Cabinets are broken and pealing. Fan vent cover missing in bathroom, broken tile, dirty towels. Noisy neighbors fighting upstairs, and what I can only assume was a prostitute looking for a hookup in the parking lot.

Best customer service by Danielle, Cody,Frances,Riven gave exceptional customer service. They went under scope of the responsibility at making me feel safe and welcomed and attended to by far. Best customer service. I really enjoy this hotel because it’s safe, quiet and convenient walking distance to everything definitely I’m a happy customer I will continue to be loyal to this account.

Don’t recommend staying here

I couldn't stay at this hotel aftwr we got long drive.. she said maintenance system on audit night.. we paid for everything for 1 room but we get nothing..

There was dog hair all in the covers. The shower did not work and it also had dirt in the shower. The room had a very bad smell. I couldn’t even sleep. The room was not clean at all and not comfortable.

Bugs on pillows :(

Bathroom was in poor condition, tub tile badly in need of regrouting, sink badly stained. Some outlets didn't work. Good news was the bed was comfortable.

Rats no clean towels front assistant manager is rude and has a bad attitude

Unfortunately you have purchase everything that is needed to live as if at home. No blowdryer

This place was great, especially for the price.

Waited about 20 minutes to check in due to the employees arguing throwing key cards not sure it was exactly going on but very unprofessional my room door didn't close all the way so I could hear the traffic outside definitely will not stay again

My stay at the Extended Stay America was really good. The bed was very comfortable. I had not slept that good in a very long time. I had to call the front desk only to ask if I could extend my check out time. The staff was awesome.

Just because it’s affordable hotel,doesn’t mean that front desk should be shitty face The front desk, long hair guy.

Room was not clean,

Dirty room, shady flop-house vibe.

Late check in was a hassle because someone stole the phone that would contact the rep. My non smoking room smelt bad and there was food in refrigerator that was not cleaned up. Bed was comfy kinda tho.

My room was nearby the Target loading dock; so trucks started showing up early. Also, the neighbors were loud through the wee hours of the AM - but that is not necessarily under the hotel's control.

The room smelled strongly of cigarette smoke, to the point it made my throat hurt in the morning. The door didn't seal all the way so I could see outside with the door closed.

Couldnt complete my stay because they wouldnt change my checkin day until the next day, waste of money

Barking dogs cigarettes smoke and people arguing and yelling all night. Uncomfortable bed and the rooms are very tired and need maintenance badly.

place was disgusting

Eveything was wonderful Danielle is so caring about her guest

I liked everything, but there was no soap or shampoo

It was a wonderful stay.

No hot water in showers. Was in 2 different rooms

Merry chrisatman

The room had not been cleaned at all it was like we walked in on someone else staying there , my friend was so appalled that we left and got a room elsewhere.

Room has seen better days. Dented microwave, chipped wood around base of counters. No amenities in bathroom except for a small bar of soap.

It was nice and the people were just as nice.will stay again

The desk people are very helpful with Amazon deliveries

Good time

Run down property. Poorly maintained.

Nothing else to report

Good place

Property were not able to honor my room.

the only thing new in the room was the floor. But it was so dirty it made our socks black. The top hinge of the outside door was broken and we had to lift the door to open and close it. There was no coffee pot in the room, not tissues. All fixtures/ furniture looked original, like it was from the '60's. They are putting a new roof on the place, but they need to update the rooms, too. We will never stay there again, and would never recommend it.

Witnessed not only one but 2 drug deals in parking lot and ended up checking out within an hour of checking in. Which was supposed to be 3pm but dirty room wasnt ready until 430

Great will be back

I left after two hours of my stay due to the unsafe environment. I called to request a cancellation and was denied

Cabinets damaged by water and fire. Dog walking areas covered in filth. Tobacco and weed smoke in stairwells. Police, fire, and ambulance visits.

They told us the property was oversold on arrival and put us out on the street!

The room does not even have a trash can. The bath tub drain super slow, I doubt they cleaned the tub before my reservation, if so, they would find out.

Several different colors hair were in the shower and sink. Hole in the door. Place was awful

I’m leaving this review as a warning to others. Avoid this hotel at all costs. Listed as non smoking property but room smelled so strongly of cigarettes that I kept my suitcase closed to keep my clothes from absorbing the odor. There were bed bugs - woke up in the morning and had to pull one off of me that was biting me. Whole room, floor, kitchenette, sink, shower were stained and dirty. There were drain flies and well as house flies in the room. It looked like someone had punched holes in the bathroom door. Cabinets were falling apart.

Great location close to everything super safe and quiet Danielle the manager gives exceptional customer service and woman goes beyond her scope of her responsibility, giving the best service outstanding

Lack of housekeeping even offered, when requested was told they were either completely out of an item or staff was unavailable. Surrounding area felt unsafe with entrance to hotel being down back alleyway, frequent and multuple police units on site nightly.

If you value your life, do not stay here. This place should be condemned. It was absolutely filthy, there was a giant hole in the bathroom door, a picture frame was melted, there were cigarette burn marks everywhere, there was vomit in the sink and on the bathroom tub, there was what looked to be bullet holes in the recliner chair, and I found pills on the floor. I did not stay the second night and only stayed the first night because it was late and I was exhausted. The people the “hotel” attracted looked like crack addicts and my lock was broken on my door, which I realized the following morning when I thought I locked myself out because I forgot my key card but was able to re-enter without it.

Floors were black from dirt. Trash under bed. Dog poop everywhere in parking lot. Fridge didn’t work and a lot of our food spoiled. Steaks, fruit and toddler yogurts.

Decent spot and not too far from the action/downtown denver

everyhing fro movies to resturants inclifing adult entertainment clubs very good area fir a lil fun

The place was great, very clean an accommodative

Rooms door didnt fully shut.

It was not clean.

Was the most disgusting place I actually ended up not staying. I left at 11 PM at night and went to a different hotel. It was so disgustingly gross! I’ve been trying to get my money back but no help from Hotels.com or Expedia.

Our room had to be the scene of a previous crime. The door had clearly been kicked in and looked like a crowbar had been used on it. There was blood spatter on the lamp shade and what appeared to be bullet holes (that had been filled with putty and painted) on the refrigerator. We were very uncomfortable.

The bed was comfortable. No remote for the TV. Counter top in kitchen area was dirty. The toilet had rust stains in it. The room smelled like stale cigarettes, even though it was advertised as non smoking. The price was right and we were there 1 overnight. Won’t stay there agaim

No toiletries at all except for one bar of soap. Had to use for showering and at the sink. Tv would go in and out. Almost unusable at times.

Room is big, clean and quiet. I didn't like the AC, and I had to turn it off the whole time.

It was helpful to have a nice dog walking area

Unsafe, no staff on property from 10 Pm to 9 am! Had to pay $1 to dial front desk. Even then no answer, as no one there! Lots of partying, drinking and smoking weed outside until 3 am The room condition was very poor with broken furniture and lack of amenity for an extended stay (pictures available) Called ESA main number to address the shortcomings, despite repeated call and promise that a general manager will call back, it never happened! We should be refunded for all problems that we encountered, especially the safety issue. I went outside to ask the rowdy guests to quite down around 12 midnight. But I quickly realized that I am dealing with type of folks that could put a bullet in you. So came back to room and we decided to ride it out rather than confronting the drunks and under influence guests. As I said no staff on premise. Also the next morning we noticed that the property had no security cameras. I have never stayed in such a neglected and dangerous place. What a sham!

Clean ! It was disgusting. The fold oout outch had old food and plastic forks in it.

Floors were wet upon walling in.

Definitely not like the pictures and not like any Extended Stay I have stayed at before. The floors were dirty and sticky, the bathtub was gross. The microwave didn’t work but they placed another one in the room fairly quickly. The refrigerator didn’t stay cold. The cabinets were falling apart.

Stains and insects on mattress. Would not recommend, had to leave early due to insect bites.

Sliding window with no lock. Stains on carpet, broken and ripped furniture and wires hanging from the ceiling where a fire detector should have been. I have low Edy of Extended Stay, but this was not safe and unclean. We only stayed because it was late and I needed to stay near a family member’s house. We left early the next day as soon as the sun came up. We are still waiting on getting reimbursed for two nights we would not stay because it was so terrible. Don’t be fooled by the Cherry Creek area, this hotel isn’t safe.

Very dated and unkept

I would not stay again

If you HAVE to stay here, I’d recommend requesting an upper floor room and googling the ironing board trick.

Great room in a desirable location at a budget price. Loved it, and it's pet friendly.

Perfectly fine place for a night to crash. Service is iffy to nonexistent - had to wait over 10 mins for anyone to show up in the lobby to help with checkin after 5 different guests were lined up with nobody working in sight.

This is a low-rent extended stay property. While it has its share of work trucks guests, I suspect the city houses indigents there. There was a lot of pot smoking and people wandering the premises late at night apparently without any reason to get up early. Also, be aware that the front office closes at night. Otherwise, the place was fine. You get what you pay for.

What a dump. Do not stay at this hotel. Looks good from the outside. But the rooms are terrible and the place is not safe.

Office closed early, we couldn't find one of our rooms and no one was there to assist. Used the convenience phone to get dubious help. and there was trash in the cupboard! Bags of SUSHI trash. DISGUSTING. This was one my worst experiences with lodging, at least the property was conveniently located. I would not choose to stay here again; I booked last minute which I hate because I'm left with terrible service and nasty rooms.

Staff was very welcoming

Place was filthy. Layers of dust on the lamps. Bathroom was in serious disrepair. Looked like the bathroom ceiling could come down at any second. Shower tile looked moldy. Shower rod was ripped from wall at both ends. Appeared the door had been busted in at some time, security lock was completely missing.

Quiet

My room smelled like cigarettes, there was hair all in the bathroom as of no one had cleaned it. People above me was arguing and fighting. Will not be returning. A waste of $100.

Smelled of weed and cigarette smoke. Dirty. And very small.

Very nice and clean. Friendly and helpful staff!