Hilton Houston NASA Clear Lake
About Hilton Houston NASA Clear Lake
Overlooking beautiful Clear Lake, and located directly across from the NASA/Johnson Space Center, this suburban hotel features modern amenities and spacious accommodations, and is moments from area attractions and activities. The Hilton Houston NASA Clear Lake is ideally located only minutes from the restaurants, shops, amusement park and entertainment options of Kemah Boardwalk. Hobby Airport as well as Houston city center are also located a short drive away. Modern amenities, including high-speed internet access and in-room MP3/iPod compatible radios are standard at the NASA/Clear Lake Hilton. Guests can also enjoy on-site dining at Luna restaurant as well as the on-site state-of-the-art fitness center.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
Reviews
The hotel has a great location with beautiful views, and the staff is generally friendly and helpful. However, many guests have expressed concerns about the cleanliness and maintenance of the rooms, as well as outdated facilities and furniture.
- Great location with beautiful views
- Friendly and helpful staff
- Cleanliness and maintenance issues in rooms
- Outdated facilities and furniture
- 3/5
The shower had mold in the ceiling.
- 5/5
Our stay was nice. Would consider staying again.
- 1/5
Clean; convenient location for us. Our stay was torpedoed by a thunderstorm-caused power outage the first night. While service to the area was restored by mid morning, the hotel was still without power at 6pm, with no prognosis for restoration. We canceled the remaining 4 days of our reservation and moved elsewhere. The hotel refunded our one-night stay.
- 3/5
Breakfast was 25 a person for typical hotel food that should be complimentary, price is way too high for what your given. Parking is 9 dollars a day. We reserved a room for double beds but were shocked to see they were just barely larger then two twin beds. We assumed they would be two queen size beds since that's been our experience at every hotel we've stayed in, in the past. Furniture was very warn down, cabinet to fridge never closed would swing open constantly. Room was always hot even with windows shut and AC going . No microwave in the room. A very scary safety concern was we went down the stairs and the 2nd floor door was boarded up so u couldn't continue down the stairs. That's a fire safety concern.
- 4.5/5
Superb
- 1/5
The night manager Andrea was a treat, she was very pleasant and helped us out massively. Rude receptionist, smelly and damp room. I’ve never experienced a damp bed it was gross. Moved rooms at 3am, still terrible. Left early and got a refund for the following night.
- 1/5
A man in front me of me said he was going to call corporate office because nobody called to notify him and he had been staying at Hilton properties for over 30 years.
- 4.5/5
It was affordable for 2 people! Way better then going off location! Eggs, Pancakes, waffles, cereal, fruits. Sum1 making your own omelet! Smelled like sum1 was smoking them
- 2/5
Lost power and no lights or plugs made it very difficult for getting ready. Wife wasn’t happy. And no compensation.
- 4/5
Amenities were good and bed was very comfortable. Walls in the room are not very soundproof. I could hear children next door, the tv’s playing and even the guest snoring next room next to me
- 1.5/5
Location It was the worst Hilton I ever stayed at
- 3.5/5
The room was clean and comfortable, and the location was convenient for visiting NASA and the surrounding area. The view of the lake was nice, and overall the hotel atmosphere was quiet and relaxing. Ice was not available during my stay, which was disappointing. Also, there seemed to be a duplicate parking charge, so guests may want to double-check their parking fees after checkout.
- 5/5
Nice location
- 4/5
Over all a good stay! The place has a really nice view.
- 4/5
Room very dated but mostly clean. Bacon undercooked at breakfast.
- 5/5
Exceptional
- 4/5
Shower drain didn't work well, no ventilation in bathroom. Bed was clean, pool was nice and had shade in afternoon. Breakfast buffet was decent but overpriced
- 5/5
Really love this place.
- 3/5
The property itself was good. I didn’t like how there was a $50 hold and return takes up to 30 days. No microwaves in the rooms. Parking fee to park on property.
- 2.5/5
The staff was super friendly and helpful The hotel was VERY out dated. Old nasty carpets. Had a weird smell. Felt secluded from entertainment.
- 2.5/5
Advertise Pool, when irriving pool out of order
- 2.5/5
Advertise Pool, when irriving pool out of order
- 4.5/5
We liked our room ….had a view of the lake. It was comfortable and cozy and clean…. the lotion in the bathroom smelt amazing.! We liked trying the different flavored waters every morning in the lobby. The only downside would have been that the pool was not up and running or functional. My daughter was looking forward to swimming.
- 4.5/5
The only downside would have been that the pool was not up and running or functional. My daughter was looking forward to swimming.
- 2.5/5
The hotel was VERY out dated. Old nasty carpets. Had a weird smell. Felt secluded from entertainment.
- 2/5
The breakfast was overpriced, and the lake view room fell short of expectations in terms of upkeep. The TV console drawers were loose and wouldn’t stay closed, the full-size mirror was broken and had been removed without replacement, the lakeside windows were foggy, and the accent chair was missing its ottoman.
- 0.5/5
The location is beautiful but that’s it. First my room had leaks in all corners of the room, the toliet was clogged, and the shower wouldn’t work. The bed had no fitted sheet. The wifi wouldn’t work and the tea I drank was 13 years past its expiration date. I also was charged 2x more than the booking.com price.
- 0.5/5
The location is beautiful but that’s it. First my room had leaks in all corners of the room, the toliet was clogged, and the shower wouldn’t work. The bed had no fitted sheet. The wifi wouldn’t work and the tea I drank was 13 years past its expiration date. I also was charged 2x more than the booking.com price.
- 1/5
The photos on hotels.com are AI photos and the rooms look nothing like what is posted. The lobby is very nice but once you exit the elevator onto your floor, the smell of must/mold is very strong. After entering our room, we found a pair of dirty socks on the floor. The AC didn’t work in “lake view room” so we were moved to a different room and the AC was bad in that room also. There was a bug trap next to our toilet, which tells me there is a bug issues. The hotel is very outdated and not what you’d except out of a Hilton. Much better options in that area
- 4.5/5
Superb
- 1/5
Rooms were dirty pool was out of service room smelt like sewer had water leaking in through the window.
- 3.5/5
We enjoyed it but the ac was not working good . It was warm at night
- 5/5
Great view of sailboats
- 5/5
We had a great room with balcony and the night time view of the water was beautiful.
- 5/5
Comfortable. Clean. Friendly and accommodating staff. Great location. Beautiful views!
- 5/5
Great property, friendly staff. Room was clean and spacious and bed was comfortable. Hotel had a nice restaurant and was closento many place to eat.
- 3/5
Room
- 1/5
Hotel is not well maintained. Carpet is in bad shape in rooms & common areas. Also, booking through 3rd party, you will be charged additional $9/night for parking and not receive breakfast voucher. Both are included when booking direct
- 1/5
We aren’t sure what has disappointed us the most. The tub is rusted, the shower doesn’t get warmer than room temperature, there is fast food trash in the hallways, the AC constantly drips water onto the carpet, the whole hotel smells musty, including the pillows, the tables at the dining room are sticky, and to top it off, there are about 10 working channels on the TV’s, 11 if you count the Guide. The staff were friendly though, that’s worth a star.
- 3/5
Property is quite dated so while the room was spacious it had a mouldy smell and the walls are paper thin, kept awake late into the night by next door rooms TV and talking on calls. the gym is very good. loved the view over the lake from the room and gym. the breakfast is passable. advertised as walking distance to space center but its a really busy road and dodgy sidewalks so we ended up taking ubers everywhere. would be nice if hotel had a shuttle service for space centre and nearby restaurants
- 5/5
Great stay close to the NASA space center had a great time. Great free breakfast.
- 5/5
Air fresheners in rooms would be nice give it more of a peaceful stay.
- 5/5
The room we had look out to the water. The views were amazing.
- 3/5
Several thing in the room was broken. The staff however was extremely kind and welcoming
- 4/5
View is excellent
- 2/5
The bedroom was fine, with a nice lake view. But bathroom was very small, not clean, felt like an old one without any recent maintenance. There were no trash bags in the room, and office staff gave one after request.
- 5/5
The bed was comfortable and staff was nice
- 2/5
The hotel is so old and has just been given the landlord special with paint over the issues. There’s cracking on the doors and on the orders of the framing. The carpet smells and I’m pretty sure there’s mold in the rooms. Stay somewhere else please
- 5/5
Nice clean room with view of the lake. Staff was extremely friendly
- 4/5
Breakfeast was lacking
- 5/5
I was well taken care of regarding my celiac condition with staff that fully understood. Thank you everyone
- 5/5
The Room was very clean, carpet was a little dated but clean, staff was exceptional friendly and professional, breakfast buffet was great with fresh items and an omelette bar. The Luna Restaurant has a great view and the food was ok, however, might need some improvement on the cooking (salmon and chicken both a little overcooked/dry and potatoes undercooked) the spa was nice clean with a great view and everything worked!! Overall a pleasant stay at the Hilton.
- 1/5
Staff on the other hand were extremely nice and helpful. Hotel overall was clean and nice.
- 5/5
O
- 5/5
Had a family emergency and they allowed us to check in early after driving 20 hours straight to get to the area. Staff was very helpful and caring. Would definitely recommend this location.
- 2/5
No hot water, and us very old
- 5/5
Front desk staff were terrific and very helpful. My suite was great and pretty view. Close to the NASA Space Center. Decent brunch - good value
- 5/5
From check in to check out..the staff was friendly, warm and welcoming, the room on the PH level was really cute and intimate, the breakfast was delicious but my stay was too short...
- 5/5
My wife and loved our time at Hilton Houston NASA Clear Lake. The only negative we both had there was the bed was not the greatest to sleep on. This place would be a great place for a conference or just getting away from the city.
- 5/5
Room was warm even though AC was set to 60 & it was set on this when we arrived. While taking a shower in room 409 my feet and ankles were taking a bath.
- 3/5
Everything was good until I killed two roaches.
- 2/5
Booked a junior suite, turns out it was above the room a prom was being hosted in. I could feel the music coming through the room and couldn't sleep. Staff said it would be over soon, finally at 11pm it was over. I had to get up early and this was not what I would expect of a Hilton. Staff couldn't move me due to the hotel being full but offered ear plugs. Finally offered me one night for free. Hotel is okay but could stand an update. The view out the windows is great but don't stay here if you expect to be you know sleep or relax in your room on the lower floors.
- 4/5
Air conditioning was good. Room was clean
- 2/5
Overall everything was fine, but honestly the rooms are very old. I didn’t really mind since it was just for one night. I don’t think I would stay there again. As I said, it’s kind of “meh” I guess it gets the job done, but nothing out of the ordinary.
- 4/5
The room was clean, but the hotel was dated. The staff made up for it as they were very nice. The view of the bay is gorgeous and it is quite convenient to NASA.
- 4/5
But the location was great, views amazing, and the staff was superb. We loved the bar and the restaurant. Would stay here again!!!
- 3/5
It is a little dated, But fine for a quick weekend pop in, pets allowed.
- 2/5
Shower didn’t work, not able to clean ourselves
- 2/5
The front desk staff was incredibly rude and not helpful. Our room was by the laundry room, the washer and dryer were working at 11 pm and they woke me up around 5 am. I have a recording with the horrendous sound. Then, I paid for breakfast on Expedia and the hotel charged me extra for breakfast, they said they didn’t show breakfast on my booking on their end and asked me to contact Expedia. So, all in all the hotels services and staff are becoming increasingly expensive and lousy. I paid almost $200 for a room at Hilton and if that kind of money won’t ensure a better service, how much should we pay then? Definitely will not book Hilton again.
- 5/5
My family enjoyed the stay in this property. Great view from our room and good service!
- 2/5
Breakfast is not as other hiltons
- 3/5
Room was dirty and there was trash left from previous guests. Everything else was fine.
- 4/5
The room we stayed in was very spacious and comfortable. The only thing was that it had two temperature control panels. When putting the heater on in the one with the bedroom, it would not heat at all. We had to turn it off and turn on the one that is by the kitchen wall. Even at that, we set it all the way to 90 degrees and it barely heat up throughout the cold nights. Everything else was good.
- 1/5
BUT! Was very disappointed in the property and room cleanliness. DID NOT HOLD UP TO HILTON STANDARDS! AT ALL! The pool was unmaintained, my kids didn’t even want to swim in it because it was dirty. They charge for parking? There was grease stains all over one of the head boards in my room. The room smelled of mildew and dog danger. Just really disappointed in our stay to enjoy the Space Center. Way over charged for what you get. For the amount you pay per night this should have been a better experience.
- 5/5
Very good restaurant and amenities. Would stay again
- 5/5
Loved the spacious room and the view of the lake was great!
- 5/5
Great, as always. We stay at this property every time we are in the area.
- 5/5
I had a GREAT time for my staycation! Everyone was kind and courteous!
- 4/5
Place is nice, you can tell the hotel is showing its age.
- 5/5
Nice room. Staff was amazing. View was outstanding. Easy to access. No problems.
- 2/5
The noise level in the adjacent room was poor. Teh lobby and entry were nice, but the rooms were not what I would have expected for a Hilton Hotel. Very disappointed.
- 4/5
Yes
- 3/5
Hallways super strong smoke smell. Overall very worn down and needs new painting, and furniture
- 2/5
Room was small, the furniture was in poor condition, the air conditioner was broken
- 4/5
Room was spotless and the Staff was excellent.
- 5/5
Nice staff
- 5/5
Would stay here again!
- 5/5
The manager was amazingly courteous, empathic and helpful! Lakisha is her name, I believe. She helped me rectify the incorrect booking created *with a live Expedia rep named Alaa* and got us squared away. She said Expedia gets a booking very wrong at least once every couple of months. I hope that Expedia experience doesn’t happen to you, and if it does with this hotel, I hope Lakisha is there to fix it!
- 5/5
The professional staff are attentive, efficient, and consistently supportive. The rooms are clean and well-maintained, providing a comfortable stay.
- 4/5
Shower didn’t drain properly and the toilet didn’t flush properly
- 5/5
breakast was very expensive
- 5/5
The staff at this hotel was outstanding! They were very attentive and caring. The breakfast buffet was really great. The hotel is a little older but the staff took care of issues we had promptly and courteously. We stayed for almost a week and everyone was just delightful.
- 5/5
Very nice staff, easy check in and out.
- 4/5
Clean room, friendly staff. Amazing assortment of fruit at breakfast
- 5/5
Check in was easy and fast.
- 3/5
Room and amenities
- 3/5
The hotel is dated.
- 2/5
This hotel is in desperate need of a remodel. Would not stay again.
- 4/5
The hotel is close to NASA center. It’s quiet and clean . Friendly staff.
- 5/5
View
- 1/5
The hotel is in a good place, however an update is truly required. Rooms are old, dirty and outdated. Plumbing requires specific directions (i.e twisting with force to get the shower on). My specific room has rotted cabinets, corroding wall corners, and paper thin walls. We could hear our neighbors conversation (a family with children) word for word. It scared us because it sounded so clear, you would think they were in the same room. The view was amazing but other than that, this hotel really requires a reset.
- 3/5
Stay was ok
- 2/5
The room was dated, it just didn’t feel comfortable for a longer stay. I wouldn’t go there again.
- 5/5
I appreciate the location due to proximity to JSC
- 3/5
The staff was courteous, but the toilet ran intermittently throughout the night, the closet mirror was cracked, I could clearly hear conversations from the guests staying next door due to the thin walls, and the decor was dark and outdated. For the one night I stayed at 208.00, the best part was the lake view.
- 4/5
Room spotless. Staff friendly
- 3/5
There was a conference going on when I stayed there. It was extremely busy. Someone left their dog in their room next to us and it barked constantly for hours. I called the front desk multiple times to complain. Don’t get me wrong, I love dogs, but it was impossible to sleep. Eventually (after ~2 hours) they gave me the key to a new room and we packed our stuff and moved. So that wasn’t great. However, to their credit they contacted Expedia and refunded me for one entire night and it was applied rather quickly.
- 3/5
The room 1021 bed kept squeaking with every move I made. There was no clock or microwave in the room. The front desk would not honor my breakfast that was included with my reservation stating it didn’t show up in their system so I had to pay out of pocket.
- 5/5
Was very busy, but the staff was accommodating and polite. The room is clean. Beds were clean.
- 3/5
Room was ok it had black long hair in the bathroom tub, my hairs blonde. Staff were nice just forgot to inform that there was going to be a 10$ parking fee.
- 4/5
Clean rooms but a bit dated. Close to NASA
- 5/5
Yes
- 3/5
Ok
- 5/5
Good experience.. clean.. good customer service.. happy cuatomer
- 4/5
The room was spacious and the AC worked great! The beds were comfortable. The view was spectacular and the location was spot on. However the room was a little outdated and the water in the shower would not drain right away. There was plenty of parking, there’s a sign that says park at your own risk but they charge for parking. Parking was only $9 after tax it was about $10… compared to other hotels in the area this is a 4 star hotel.
- 5/5
Good
- 2/5
Staff was nice. Room was dated, worn and in great need of a makeover from ceiling to the floor. Too many issues with the aesthetics to mention. Balcony had a nice view but there were no chairs to sit in while on the little patio. They do have a nice self serve coffee station which was convenient. Breakfast is not complimentary so just be aware.
- 5/5
very clean nice and great view
- 5/5
We stay here every year, its a very nice hotel
- 2/5
The lobby was nice but once in the room everything was outdated.. the toilets were extremely loud when flushing and the shower head was so old the stream was terrible, they tub doesn’t drain correctly so when showering our feet were in collecting water. Definitely not worth what we paid. I’ve had better experiences at 3 star hotels
- 5/5
Very good hotel
- 5/5
Good
- 4/5
the room was very nice, the AC was cold and the bed was very comfortable
- 4/5
Rooms are bit old and has some sort of smell
- 3/5
Comfy bed
- 5/5
Everything was really good meet my expectations
- 5/5
The room was lovely
- 5/5
Very nice staff. Love the cleanliness of the hotel as soon as you walk thru the doors all the way to our room. THANK YOU for a beautiful view. We hope to booked that room again!! We thoroughly enjoyed breakfast. Loved how well the food was prepared n the set-up/area was well attended. The servers were great also. We look forward to staying again.
- 5/5
I enjoyed my stay.
- 2/5
Seriously, this place is not a four-star hotel, not even close. The rooms are old and smell like mold and mildew. They don't have laundry, and breakfast is like, twenty-five bucks! And it's not even good. There are way better places to stay and eat nearby. I wouldn't go back. When we left, we told the lady at the front desk about the mold, damp, and the leak in the bathroom ceiling that started that morning, and she just didn't care. Bathroom is also super small.
- 5/5
Clean room, staff was nice, view was GREAT.
- 5/5
Excellent
- 4/5
Yes
- 5/5
Friendly staff and clean rooms. Restaurant had a good breakfast. The view was great, right on the water, but only a small patch directly in front of the hotel to walk by the water. Private property on both sides prevented walking.
- 2/5
To end with a positive, the property is isolated, so it feels safer than one in the midst of other amenities and activities.
- 1/5
The entire hotel is outdated.
- 3/5
The hotel is tired and old, should never be branded as a Hilton. Bed lumpy, air con noisy and smells, showers don’t work properly and hot water is intermittent. Bay view is lovely though and Fitness centre above average. Staff make up for the terribly tired and old hotel.
- 2/5
Added a $9 parking fee with no enforcement, shower did not work
- 5/5
Go see Jess at the bar she is awesome and a joy to talk too. The hotel is a little dated but you can see the care they still put into it. Overall a very pleasant and comfortable stay.
- 4/5
My real complaint is about the breakfast bar and dining area. My table, although clean, felt very grimy to the touch. The quality of the food was deplorable. The scrambled eggs looked like they had been in the serving dish for a day or two.
- 5/5
Great place to stay when going to the Space Museum.
- 4/5
This seems to be an older hotel that was probably THE place to stay in Clear Lake in its heyday. Overall the experience was great with no issues. The room and facility seemed to be a bit dated, but everything was in working order with no issues. Good views of Clear Lake and convenient for travel.
- 5/5
MJ
- 4/5
The hotel is conveniently located 5 min to the NASA space station and 13 min to the boardwalk. It’s only a half hour drive to Galveston as well. The staff is friendly and the rooms are clean overall but it does seem a little rundown. Still, it seemed to be the best option around that area.
- 1/5
A room for 4 with only 3 towels, the drawers were loose, you could see the nails, and the worst part was that at dawn I felt something crawling up my arm. I woke up and it was a cockroach in my bed. I got out of bed quickly so it wouldn't jump on my son and I could kill it. This is extremely nasty
- 4/5
jousekeeper keeps knocking on our door.we are still inside.it is noyt check out time yet
- 1/5
Property is in desperate need of repair, person in room next to mine sneezed and I heard him wipe his nose. Not that I care about hearing Everytime someone is in the bathroom..... Hotel is dirty, windows looked over bay but ar filthy, the carpet on the floor is disgusting. You can tell Hilton has given up on this property
- 4/5
Good
- 3/5
I seen bugs at the restaurant. Everything else was great
- 3/5
The rooms that offers to queen size beds are really too full size beds.
- 4/5
Bit older hotel, but nice.
- 3/5
The property was average the room we had AC didnt keep the room cool to our likings and the inside of the rooms look outdated especially the bathrooms but overall it was ok. The staff was very friendly and nice
- 3/5
The hotel is pretty outdated and nothing like the pictures .
- 4/5
Bathroom was way too small. The beds were uncomfortable. The chair and carpet had stains. The view was amazing! Location is perfect!
- 4/5
Nice
- 1/5
There are no microwaves in the room, the hotel is not conected with their third party and left out the loop. Price of parking is ridiculous, room hasn't been updated since the 80s. Why would charge incidental fees on a moldy carpet, cracked closet glass mirror and moldy balcony. The maintenance staff was lazy. The only thing thing that was good was the over priced room service.
- 2/5
Room smelt of cigarette. The safe didn't work and were told it couldn't be fixed. We had a 2xnight stay and on cleaning room after the first night, the glasses were not washed and no coffee, creamer or cups replenished. Overall, pretty poor stay.
- 2/5
Hotel room was dirty. TV didn’t have signal. The mini fridge was leaking water all over the floor. The shower head was broken as well.
- 5/5
Convenient access to major roads, nearby amenities, great views
- 2/5
We were initially given the wrong room number. Then upon entering room the stench of weed was sickening. Then the next room, the hallway smelled of rotten fruit. There were stains in the carpet, lamp shade, and walls. The windows were filthy. And there was mold in the shower.
- 5/5
Getting old tob kind of worn out
- 4/5
Kudos to Brandon in Security who was kind enough to help me move some heavy items up to my room at 1 am in the morning! Very helpful!
- 5/5
Great place
- 2/5
2. Room and hotel very old 3. Many outstanding maintenance issues - poor maintenance 4. Can smell mold 5. Staff slow to respond 6. Requested conditioner as none was in the bottle - had to fetch it myself 7. Pool had no towels
- 5/5
The property and the views were amazing. The front desk staff and especially the kitchen and restaurant staff were outstanding. They were all attentive, knowledgeable, expedient, and professionals. We will be returning soon.
- 3/5
Good location just old smells funny and they need to clean the floors in the rooms
- 3/5
I was disappointed by the room. I smelled very bad, but kt was laye and we were tired so we just tried to ignore it. Nice views. Breakfast was good.
- 4/5
Property was very dated chairs and tables by the pool were dirty and broken.
- 5/5
We loved everything about it
- 5/5
Love this place specially in the rooms look a lot of views and peacefully I love this hotel
- 1/5
The main Lobby bathroom and Lobby common areas felt like no AC was on, very hot and humid. My shower ceiling was leaking and made loud water dripping noise from 3-5am after the room above me took a 3am shower. No ttravel size toiletries given, no plastic liners in the trash cans in the rooms. The one good thing was the Staff was friendly and helpful.
- 2/5
This is a old hotel and they don’t renew it or something
- 5/5
Nice hotel, easy check in and beautiful view.
- 4/5
Everytime I come to kemah. Hilton is my favorite hotel
- 5/5
Thank you
- 3/5
Not only did the power go out several times and the backup generator was only for the common areas, but also the elevator stopped working, and I was staying on the fifth floor. The area surrounding the hotel did have several restaurants, but not much entertainment. Staff was not very friendly. I would not stay here again.
- 1/5
The room was nice but the rooms were hot AC not working but staff was great
- 2/5
This hotel needs a remodel. Check out process is longer than other places Ive stayed before. Beds are very small. Not double queen beds. More like two full size bed and not comfortable at all!!
- 3/5
No hot water in bathroom. AC is noisy
- 5/5
Friendly staff. Had a great view of the lake
- 2/5
Old and need renovations.
- 2/5
Our room wasn’t in the greatest shape. Walls need to be fixed and the a/c wasn’t working well
- 5/5
Wonderful Suite
- 5/5
Nice place, met all needs.
- 5/5
Great location for our stay! Right next to Clear Lake. Super friendly staff helped us with our luggage and any questions.
- 5/5
Great get away on the coast!
- 5/5
Very well managed
- 4/5
.
- 3/5
Плохо работал кран в душе, мебель уже немного видавшая жизнь.
- 5/5
Good value. Cheaper than other hotels near nasa and in a nicer location. Restaurant and bar on the property and the food was good. Roslyn at the front desk was very nice at check-in.
- 5/5
.
- 3/5
This hotel is noisy and dirty. The closet door is hard to open, and the carpet is old. The faucet in the bathtub is too hard to turn on, need to be pull harder.
- 5/5
Great hotel.
- 1/5
the rest room was having a very bad smell i complained about it but no one cares i was not given any service just a guy came and said they dont have rooms to change the room and they didnt even spray the room freshener. Th hotel is marked as 4* it is not even 3* hotel worst maintenance. I wont recommend to any one.
- 5/5
Great location to Houston Space Center/NASA. Excellent space themed art and decorations!
- 3/5
The past few rooms we stayed in have shown signs of age and have dirty walls, lamps and vents. One room had a broken phone and broken telephone line. A balcony is very important because of medical reasons so i always book a balcony room, i was told the type of room i booked all do not have balconies even though the listing specifically lists balcony. The hotel couldnt help and kept telling mento contact expedia . Even after telling them i booked the same type of room the last several and they had balconies i was still told the type of room i booked does not come with a balcony. The room had a balcony.
- 5/5
Great stay
- 2/5
The room was dirty. Moved to a second room and the closet door glass was broken.
- 5/5
Great view of the lake.
- 5/5
My room had bugs in it
- 5/5
The front desk staff were very nice and professional, The problem was the room. The hotel phone wouldnt work from either phone jacks in the room, there was black dust around the ceiling vent, the cabinet door to the refrigerator was broken and stayed open had dents all on it and was dirty, the lamp was full of dust, the walls had chipped paint and a bad patch job.
- 3/5
Up on arrival key card was not working we had to wait to be escorted to our room,the lobby was empty their was two front desk people doing nothing , linen was not clean on bed .the person that escorted us to the room was nice and friendly, all employees friendly.
- 3/5
This hotel is very old for a Hilton. The staff were kind, attentive and great! Time for a renovation.
- 4/5
I accidentally booked the wrong date and although it was nonrefundable, I was hoping they'd at least give me credit. But they referred me to Expedia since I booked through them. They said they couldn't do anything about it. When we arrived the toilet wouldn't flush so we had to fix it then later my room key didn't work so I had to go back down to the lobby to get it fixed. I needed to make a balloon arch and they allowed me to use the lobby to do so. It was very clean and a big hotel. I would go back.
- 2/5
At 1am people on our floor were all in the hallways visiting till 3am.
- 5/5
Very close to the LBJ Space Center. You can even see the space shuttle from the room. Great dining options in Seabrook as well.
- 5/5
Awesome hotel and great staff.
- 4/5
The building is old has a smell to it. I didn’t like that we couldn’t eat outside food in the food area overall it was nice though
- 2/5
Property is decent. The booking through a 3rd party was sub par. We didn't have a feature show in our reservation although it was on our receipt. This caused confusion and unfortunately wasted time.
- 3/5
It was ok. We felt safe and the staff was nice but 2 out of 3 of the elevators weren’t working and we had to walk up 10 flights to get to our room. Mattresses were old and uncomfortable.
- 5/5
Friendly staff. Nice area. Would stay here again.
- 5/5
All good.
- 5/5
I booked a lake view room with a balcony, but when we arrived, our room did not have either. However, the staff was incredibly friendly and quick to resolve the issue. They promptly moved us to a room that met our expectations. We appreciated their efficiency and excellent customer service, which made our stay enjoyable.
- 5/5
Front desk staff was friendly and helpful. Hotel and room were both clean! Unexpected upgrade was really nice! Will definitely return!!! Thank you!!!
- 2/5
Location is good. Bathroom is not good. No hot water in the shower and ceiling is leaking
- 3/5
It was a great location for the Space Center but it is very outdated and has not been updated in decades it feels. Not Hilton quality but a good price for a convenient location.
- 4/5
Front desk was helpful upon check in. When we booked there was no mention of parking fees. Having stayed at this hotel before we didn’t have parking fees. This visit however did. The room was clean enough but worn. The carpet frayed , chairs worn , bed was hard , the hall ways very warm and had an odd smell. Over all the stay was fine and staff helpful. The hotel is in a nice location and has nice views but definitely needs some updating.
- 3/5
Good options were nil. No kids menu and breakfast was far too expensive for a buffet.
- 5/5
I come here all the time it’s worth the stay great beds and staff. The guy who I believe is the night manager has always been very nice and friendly and always solves any issues that might arise.
- 5/5
Very nice and clean
- 1/5
It gets 2 stars becuase worse hotels exist, but hilton should be embarressed. The hotel is dated, showing signs if years of coastal abuse. Showers leaked, towels were missing, even the comforter on the bed seamed to missing half the fluff and what was there was clumped to one side. The air conditioning went out immediately. It was an overall terrible experience. At the front desk, Robert, did everything he could to make things better but didnt have much to work with. His effort is commendable, but could not change the situation much if at all. The breakfast, if it was free or included would be great, but it wasnt. For the price, you will be very disappointed, and the restaurant staff and service overall was less to be desired. They appeared to be intentionally ignoring my wife, which was frustrating and rude. The hotel is conveniently located but we will not be coming back. Staying further away and driving farther is a much better option.
- 3/5
I didn't like that the room was very dated and tired. The carpet was worn out; there was rust in the bathroom, really crappy caulking, and the ceiling access panel was falling. That's not what I expect from a Hilton brand hotel.
- 5/5
Clean and convieniebt for a stay at NASA.
- 4/5
Staff was friendly although they charged me again for my stayed after I had already paid. They said they will give me a refund but we’ll see. Other than that staff was friendly and attentive.
- 3/5
8328512348 if you have questions
- 2/5
Catfish
- 5/5
Nice
- 5/5
The vew
- 5/5
Wonderful
- 3/5
It's an old hotel, 40 years I believe, it has a constant musty odor, we arrived at 2:30, check is 4:00 so they wanted to charge a extra $75 for "early checkin". That didnt impress me at all!!!
- 2/5
Didn't clean between nights.
- 5/5
Very quiet and comfortable.