La Quinta Inn & Suites by Wyndham Jonesboro

The room was clean and comfortable

Exceptional

Stay on front side of hotel. If your room is on back side, you will be literally sleeping on top of the interstate. Also, our air conditioner sounded like it an airplane was about to take off...all night! They do NOT want to give you a late checkout!!!

Bad

Very good

Exceptional

Very good

The pool was closed

Very good

Overall I would stay there again.

I liked the lady I believe her name was Pansy. She was working the desk when I arrived and she was great and very sweet. There wasnt anything in particular but I am think there might be a bed bug infestation starting or i had issues with the detergent used making me itchy. But I definitely wound up with a bunch of bites on my legs and both mornings I woke up with red irritation on my legs feet and hands

Very good

Exceptional

Very good

Good value for what you get, overall. Staff was friendly at check-in but we didn't see them often afterward, or at all when it came time to check out. Beds are reasonably comfortable, bathroom was very clean and the HVAC worked well. Our only real concern was the elevator, which struggled to hold level when it got to the top floor, and the doors briefly stuck shut once. Lots of kids in the hotel on our visit and they made quite a bit of noise in the hall, but it didn't really impede our sleep. Only 2 baggage carts, one full-size and one half-size, which wasn't a problem for us because the hotel was almost empty, but I could see it being a problem on a crowded weekend.

Room was clean. NA

Although our stay was great the front desk attendances were awful we asked for two extra blankets since there was two beds in the room and he would only give us one. The room was clean the amenities were awesome but the front help staff was absolutely clueless from the minute we checked in. We hadn't wait an hour to get our room and it was 7:30 at night.

Clean, up dated, quiet

Superb

Everything else Pool was closed and supposed to be open cleaning lady came at 930 with do not disturb on the door and the gravy tasted different

Superb

Clean and comfortable The breakfast ended earlier that most places

I didn’t eat breakfast When I got there, the toilet tissue appeared to have been wet and dried as the sheets were stuck together. The room had a moldy smell to it, the air conditioner was extremely dusty inside and behind the bed there were white spots on the carpet that looked like mold. The window seal was very nasty.

Clean and comfortable The breakfast ended earlier that most places

I waited 30+ minutes to check in and there was only one per in front of me. The room was clean but had a weird smell and the water tasted gross out of the faucet. The "so-called" free breakfast was picked over by 8am and was told they were out of coffee. Not that they couldn't make more, they were OUT period. We were just disappointed.

Yes

Breakfast was not hot about 1 hour after it started. You could make you own waffles, but the steam tables not hot . It was nice,reasonably priced. I would stay again.

Room was clean. Staff were very friendly and helpful. Breakfast was decent, motel food but good selection. Dog walking area was well kept and clean. Would stay here again with no hesitation.

Breakfast was very nice but hotel was full and staff (1 person) could not keep it stocked fast enough.

I was impressed with this property. It was reasonably priced so I didn’t have high expectations, but the property well exceeded my expectations. The rooms were clean and very comfortable. Perfect to stay with a pet, although there was no evidence of prior pets. The HVAC system took a little trial and error, but I was able to get the temperature comfortable.

It was exactly as advertised.

Room was clean and updated. I had a small issue with the AC but the staff was responsive and took care of the problem. I was greeted most days when i came in the building or left. They appeared like they were really trying to be a good hotel.

Very clean and nice. Nice staff. Great breakfast!

10 out of 10 highly recommend

The room was clean and comfortable. The breakfast offered hot and cold options. Parking was easy since there weren't that many people staying at the hotel. Check in and out were easy. The staff was friendly and greeted me every time I walked through the lobby.

Nice property.

It was completely empty in the parking lot upon arrival. The staff were rude, in their tone and facial mannerisms. The room was stale and dirty bedding. No secure WIFI. I immediately left after 1hr and was given attitude with eye rolls and questioning why I was leaving. I simply felt unsafe

Clean hotel. Nice staff. Easy parking. Comfortable bed. Nice shower.

The staff at the desk were so nice and wonderful

Yes only needed a toaster for bagel none available

Breakfast was fresh. Parking felt safe and dog park was clean and easy access.

Lots of places to eat nearby. Good for a night’s stay. Very nice to travel to if you’re on business. Surprisingly offers complementary toothpaste, which was nice considering I forgot to pack mine while packing in a rush. Overall pleased. Would stay again.

Staff was very nice and accommodating. You get what you pay for. The reviews are a bit too generous which made me choose this hotel. Rooms can use an update. There is an old smell. Couple small roaches. But you get what you pay for. The staff was very

Everything was great except the traffic noise was very loud and kept waking up .

Room spotless. Staff friendly

Clean room

Staff was friendly.

Room was spacious and clean. Staff very welcoming and friendly.

Very nice location friendly and clean.

Have stayed here several times and like that the property is modern, clean, and friendly staff. Great breakfast area and breakfast food selection. On this particular stay our room was ground floor on the highway side of the building and close to the main lobby. This room location resulted in a noise from highway traffic, people talking in the lobby and excessive room light from building flood lights on the ground outside the room. Also, the cement pad and sidewalk outside the west door acess to the pet walking area was littered with cigarette butts. Will stay here again when traveling thru the area but will be sure to request a room on the non-highway side of the building and further from the lobby area.

Nice room. Clean.

Could not have asked for a better stay.

We stayed same hotel on our return to home, we like it and enjoy to stay this hotel.

The staff were friendly and very helpful. Our room was amazing, clean, spacious and comfortable. I cannot believe how affordable it was for a king room. We were very pleased and would recommend this hotel a well as stay here again.

Clean rooms and polite staff. Would stay again

Clean room, comfortable mattress, walk-in shower with great water pressure, friendly staff, excellent buffet breakfast.

Clean room, relatively comfortable bed. I had a good stay.

Clean room , comfy bed. Hot water was spot on.

The breakfast doesnt seem as good as when i stayed last november

Morning staff needs customer service training!!!

They had no laundry facilities available even though they listed it on their website.

Room was clean and staff were friendly. Need to be more sound proofed.

Clean rooms. Friendly staff. Good hot coffee in the morning!

Nice room, quick check-in , good break fast but part of carpet was wet when we arrived.

Checking in is smooth and front desk person is very nice. Only issue is that room face to highway and very noise during the night.

Would stay again if I needed too

Comfortable, clean room. All pump shower products, no tiny soaps to hassle with. Hot breakfast, very well maintained breakfast area.

Everything was nice clean friendly staff

Clean Room. Nice Facility

Older property but clean and well kept

Great expierence!

Really nice and clean! Loved the room! I'd absolutely stay here again.

Everything is good

Room was in great shape! We stay here every time we come through and never have any issues!

Last minute check in

Hotel and staff are nice. The issue was with a very "moldy" smell in our room. I complained to the front desk as I have asthma and the mold/mildew smell will make it difficult for me to breath in that room and could they offer us another room instead. This was a Saturday night and only one other room was available and it smelled the same. I suspect that they don't clean their AC units often enough as the smell was emminating from the AC units. What made things worse was that the windows don't open, they're screwed shut so no way to air out the rooms. This was on a Saturday night and after a 12 hours day of driving I did not wish to start looking for another hotel and tried talking to Expedia, well it's impossible to get a person to deal with. So we toughed it out and my lungs sufferred for it, but we made it through. I'm giving up on "La Quinta" and "Expedia" for the foreseeable future as this is not an experience that I wish to repeat.

Surprisingly clean and attractive, good upkeep, and VERY friendly service from front desk and breakfast attendant. The breakfast options were numerous, and the food was good. I'm going to be looking for additional La Quinta options in the future.

Prompt

Room is amazing !

The room was clean and the staff was great.

Pleasant staff. One elevator broken

Room was great and I was treated well

Everything was great!

The staff at this hotel are professionals. We've stayed here several times over the last 6 months and have always been greeted with hospitality and a willingness to help in any way. It's also well-kept, clean, great fitness center, and has an excellent breakfast.

Breakfast was not the greatest. Should have gone to Craker Barrel. Parking was good.

The window is the room was so thin that you clearly hear everything outside.

Also- easy access off the highway, go try the Italian place less than .5 mile away! So good!

My sheets, towels and bedspread had blood on them. Disgusting.

Clean, comfortable and pleasant staff

We greatly enjoyed our stay due to the comfortable accommodations, the excellent breakfast with a bonus very kind and friendly chef. Our stay was exceptional due to the friendly staff and the perfectly cleaned room!

The workers were very nice. Especially the people at the desk when we checked in and out.

Front desk canceled our reservation as we attempted to check in because they said we lived to close to the hotel. I would have been ok with that if it was disclosed before accepting my reservation and pre-payment (they did refund after a long support call with hotels.com)

All was very good

Good

Enjoyable breakfast, nice clean room

Clean room and location to our reasons for staying there.

The staff were very nice and the property was immaculate. The bed was TOP TIER comfortable. If I had one piece of advice it would be to have maybe a little thicker top blanket. Especially with coming into the winter months. Sometimes you don’t want to turn the heat up you just want to be cozy in the bed.

We always enjoy our stay at this La Quinta. This one was made even better by the staff. Toi checked us in and was cheerful and just made it a great experience. Derrick was the breakfast cook and you could tell he took great pride in doing his job well. Bagel breakfast sandwiches were new and delicious! Well done La Quinta!

Good service. Clean atmosphere. Friendly staff.

Breakfast was good. Staff pleasant @ good parking

Conveniently located and room was clean.

Clean, safe and comfortable!

Clean and friendly staff

Surrounding area was not attractive. Small road leading to hotel was not fully asphalted.

terrible, dirty rooms, put into 2 rooms that were not ready, laundry facilities out of order…..I needed wifi for business and had to go down the road to mcdonald’s to use High speed wifi for 4 nights. The wifi at the hotel is worse than dial up. They should take wifi off thier website. Will never stay at la quinta after this experience. Total trash hotel.

Nice clean comfortable room

Very nice clean rooms. Staff was very courteous and helpful.

The staff here is lovely. Pansy was at check-in, and a nice gentleman was working on breakfast. They should be commended for knowing how to provide customer service. The hotel is clean and comfortable. Parking is safe and convenient. A 10 out of 10.

Very nice hotel with great breakfast!

The rooms were fine...clean and well appointed. The breakfast was excellent. Staff was friendly. Just needed more help, or more efficient help, at times when arrivalsost likely.

Room was pretty clean. But had a damp odor. The bedding was still damp. I left the room with the heat on were gone for a few hrs and the bedding was dry. No biggie 😜. And I forgot to mention that the bathroom need better lighting. That was horrible 😭

Great staff at desk. Great chef.

And the best breakfast to-date, as well. Everything was cooked perfect & had a wide variety to choose from.

clean room

Very nice hotel. Nothing to write home about but very reliably nice.

We always enjoy our stay at this hotel. It's clean. The staff are friendly and helpful. It's right off the highway so easy access and there are plenty of restaurants and such nearby. The gym is great! And the breakfast is too.

It was disgusting

Front desk very personable and kind.

Overall a very good place to stay with a wonderful staff.

Staff is very friendly and helpful, overall a wonderful place to stay when we go visit our daughter.

Ice machine may be broken on floor 2 amd 3 i gave up and hit the road instead of trying any other floors

Clean room Good parking available

Bad

The front desk ladies were so friendly!!

The hotel was close to a Cracker Barrel, a gas station. Which made it convenient for me.

Check-in took 45 minutes. It was terrible!

The room was very clean and so was the rest of the hotel. Breakfast in the morning was very good and the morning staff was very pleasant.

Staff is very friendly and courteous. Room was very clean and comfortable. Hotel is near several fast food restaurants for a quick bite. Breakfast has a decent variety. Eggs, sausage, cereal, waffles, bagels coffee orange juice to name a few. Over all very satisfied with our overnight stay after a long drive.

Great place to stay for the money. A few issues but overall did not affect the stay. Would stay again

Clean hotel. Bed is comfortable.

The room was great, large but the bed was horrible felt like a slab. And they had air freshener coming through the vents that had our allergies giving us fits. The breakfast had biscuits and gravy but they had added so much water to it, it was soup. The gym was really equipped well, but the light would shut off after 5 minutes. Very annoying. It had the potential of being a good hotel. But we won't stay there again.

The staff when we checked in was so friendly. Breakfast was tasty and the area kept clean by another friendly staff member.

Room smelled musty when we first walked in, but it wasn’t bad enough to disrupt our stay (we got used to it pretty quickly). Beds & pillows were comfortable, the AC worked, and the shower was clean and in good condition. Plenty of lights & outlets. Would stay again.

Nice stay comfortable bed

Me and my family felt good and comfortable at this place

This is our go to hotel for our stays in Jonesboro. Convenient, clean, hot breakfast, and affordable.

AC didn’t work , couldn’t get the room I paid for on Expedia this stay was not too cool

Wond

Gotchas: Checkin was fairly slow. I think some people were not happy when they were told about thr $150 deposit . The elevator is too small, making it very difficult to roll in large luggage cart. The only remedy I can see is to use smaller carts. My wife detected a odor in the room like sweat or musty. The mini-frtdge was not cold. My wife set its control higher, but it took a long time to cool. No option for bath. There was low flow coming from the shower head. No grab bars on shower. The wi-fi was poor -- trouble downloading a file onto our tablet. The stopper on the basin does not rise enough; this can be easily adjusted by a maintenance person. I was very pleased that a Bible was present.

It smelt like mildew . They let us reserve a room that wasn’t available and don’t accommodate for their inconvenience for us.

It was ok. Very close to interstate. Very loud.

.

The air conditioning struggled to keep the room cool, and all night long we heard people slamming doors and vehicles on the highway.

Nice clean place to stay

It took forever to get checked in although I had completed a reservation online. The lead person came out and said she couldn’t help but decided to and took absolutely forever to complete the check in. Once we got to our room we were greeted with a terrible urine smell that they tried to cover up with bleach. The pillows were flat as pancakes and the beds were broke down. Breakfast was decent and the bathroom appeared to be clean.

Check in was fast and staff friendly.

Nice hotel

Best beds for me

Great property. Nothing bad to say best I’ve stayed at this cross country trip. Looks and feels like an expensive room but extremely reasonable

Convenient, comfortable, good breakfast and welcomed my little dog. Nice, nice desk staff.

Friendly staff, clean rooms, comfortable beds and good breakfast!

I live in the city so when i got there i was not allowed to even check in. I booked this for my daughter's 16th b-day celebration and it was almost ruined because we were turned away when we got there. The lady at the front desk was nice and made sure everything was canceled but i wish i had known abt that rule before i booked it and wasted my time going there. Had to do a last minute scramble to find other accommodations and then call parents with a change of venue. Also, the check in was at 3 but their website says 4 so we wasted an additional hour for nothing. That needs to be changed on the website and it needs to be made clearer when trying to book this place that you can't live within 50 miles of it. Would have saved me time and money cause i had to spend an extra $50 to find a last minute replacement. 10 out 10 would NOT RECOMMEND....

Just got here!

Clean!

It was a little noisy being right by the freeway.

Loved the breakfast!

Great location

Enjoyed my stay. I felt safe.

The room smelled when i walked into it. I addressed with the desk attendant. He sprayed the room. No soap to wash my hands and the shower was dirty. The breakfast was good. I found a roach in the sink of hotel bathroom. I will not be staying there again. Improvements need to be made in cleanliness of rooms. The staff was very helpful and friendly.

Bed comfort

The property was clean and quiet. The staff at check-in could have been more focused.

The room smelled of mildew. It was pretty awful. We would not have been able to stay there if we couldn’t get the windows opened.

Very nice hotel

There was no soap at all in our bathroom, other than some pot wash in the shower. All three of our towels were stained with what looked like something disgusting. And whereas most hotels may put a $50 hold on your credit card, for incidentals, this location put $150 hold, and said it might be several days before it’s credited back to me. We will not ever stay at La Quinta again.

When we arrived, it took 30 minutes to check in and only one person was in front of us. When we arrived in our room, we walked i to standing water. The room was on the second floor. The hallway smelled moldy. When we got off the elevator, water was dripping on us. We were given another room on the 3rd floor. It had a very strong musty smell like the room had been flooded also. We decide to leave and the gave us a refund. By the way, it was aclear day outside!!

We didn’t stay we walked into our room that seemed clean but it smell like pot badly

Staff very polite and help u with whatever I never. We got there early then we expect and they accommodate us..

We were in town to see family. It seemed that there was a lot of things broken or out of stock. Juice dispenser broken, no hand soap in rooms. Ice machine on 4th floor broken and no top sheets on the beds. The elevator needed to be wiped down and mopped

I really enjoyed the hotel, the room, the breakfast (although a number of breakfast preparatory items were broken/out of order). The hotel was clean and modern. The room was very comfortable and the TV worked properly. The bathroom was excellent.There was quite a bit of noise from the adjacent street (traffic). When I arrived, the gentleman at reception seemed a little unhappy (possibly just having a 'bad day' as we all do sometimes).

This hotel is pet friendly but there cleaning is

Long check in line. First staff refused to commit us to same room for 2 nights, made the excuse she was working on the room assignments at 2 and said we had to come back at 4. Manager was able to get us in same room although hardly anyone was there the 3rd night. Found check in procedure bogus.

Check in was terrible. Everyone had to wait to 4. Long line out the door.

Highly recommend this place. We always stay here when traveling to Kansas City

Breakfast options were great. Only downside was the noise of the highway.

This is our second stay at this La Quinta and we have been very happy with the room quality, the cleanliness, the convenience to main roads in Jonesboro therefore easy access to ASU and shopping. The breakfast is great - eggs, sausage, potatoes, biscuits, and waffles. The exercise room has great weight and cardio options.

Very clean room. Nice restaurant in area Lemonade Grille.

Other than the person at the desk telling me that I would have to do a $150 hold on my CC for incidentals, only to have him charge it, then try and get out of saying it was a hold, it was a fine stay.

Sleep

The front desk folks were friendly and helpful. Breakfast buffet was great.

👍

Clean and comfortable. Large room. Water pressure was excellent. Nothing to complain about.

This was our first visit to Jonesboro and the La Quinta was a great experience. Clean. Friendly and helpful staff. Great breakfast - waffles and other hot protein options.

Very clean and affordable.

We checked in and was given room 207, once we were in the room it smelled very bad and had a musty feel to it. The bedding had obvious stains. Went to the front desk to be moved to another room, we were given room 211. When we got into that room it was hot and muggy, found out the air conditioning didn't work. Went to the front desk once again to be moved the third time and was given room 222. Found two bugs which we couldn't identify and there were marks on the wall that couldn't be cleaned. Attempted to use the iron in the room but it didn't work. Had to go to the front desk to request another iron, the replacement iron didn't work either. Had to go across the street to use the laundromat to dewrinkle clothing. Once i checked out I informed the front desk of all the issues and requested a refund but was denied, being that Expedia is a third party company. I wouldn't recommend this Laquinta at all. Multiple times in the elevator we came across individuals that seemed to be living in the hotel that were obviously strung out and high on some kind of substance and also smelled of alcohol.

Front desk staff member, Pansy was amazing!

Everything was great other than is not advertised that it cost you $150 for incidental deposit when you check in. What a surprise when I traveled to get there that night this needs to be noted so you know before you get there.

Check was easy the kids enjoyed the swimming pool. The rooms were nice and clean.

We enjoyed our stay. Very close to everything.

The check in was quick and the man at check in was friendly. Didn’t like the room very much though. The carpet and the beddings were damp and the room had a weird musty smell. The main public area of the hotel looks great and clean.

Enjoyed my 1-night stay. Would return to this property again in the future.

Newer property—very clean. Staff could use more training to check in guests. Our desk clerk was very courteous, but was receiving assistance via phone from the manager as he was checking in my party and other guests.

Staff was very good. Property is a little dated. Big light right out side the room (with non-occluding blind) and a hint of wee in the room were not high spots. Hot coffee in lobby and room had a coffee maker, micro and mini-fridge. Overall a descent stay.

This place was fabulous. Clean, front desk personnel friendly and helpful, well maintained. Excellent.

Very nice hotel. Very clean and the staff was friendly and helpful. The breakfast is nice. Only complaint would be there is only one elevator. Great hotel, great location. Also, it has a swimming pool. That isn't mentioned on the Expedia description.

Very clean, great staff

Had a bad smell like a lot of air freshener

I didn’t like that I could hear the highway all night.

Our stays here are generally great! This time the check-in process took way too long - not sure the holdup but I was the only guest checking in so it shouldn’t have been that long. The shower was missing the shampoo and the body wash was completely empty.

Horrible check in experience, it was 1 am when I got there and it took over 20 min to check in. The night clerk was odd and unhelpful. Then, when I got to my room, I laid down for about 20 min and then I found FLEAS on my arm, pillow and sheets.

Check in was very slow. Room was clean and bed was comfortable but I had a hard time sleeping as the road noise from the interstate kept waking me up all night. Then at 5 am the noise from people in the hall and doors closing woke me up and I couldn’t get back to sleep. Also, eggs, gravy and potatoes had a ton of pepper in them making them way too spicy to eat. Won’t be staying at this location again.

This hotel was the cleanest one I have stayed in lately

Kind of out of the way and seems like construction look is going on. Someone was grilling on the parking lot

freeway noise.

Nice!

Great overnight stay on my trip

Very nice, spacious rooms!

Me encanto y me gustaria alargar mi estancia 4 noches mas

The suite was great until we needed the shower. The shower was clogged and the phone didn't work to call front desk. Had to move to another room. Was put in another room but not a suite in which i paid for. Hotel told me to take it up with my 3rd party because it wasn't their problem. We argued and said it was thier problem. Talked to manager on duty not satisfied with outcome. Wont recommend that Hotel.

Should inform customers of deposit requirements when checking in.

We were too worried to stay in Memphis area due to crime stats, and our unfamiliarity with locations. As my husband had a lot of possessions being stored overnight…and our doggie…this was a nice choice. And breakfast, too!

Was very pleased with this hotel and its staff! They were friendly and welcoming. The rooms were very clean. Breakfast was great too! Check in and check out was easy.

Very much noise

First to stay here and it was really nice. Everything was clean. The bed was very comfortable. The room was a good size. I really liked the step in shower. It appears it may have been upgraded recently. I was impressed with my overall stay.