Hampton Inn & Suites Denver/Highlands Ranch
About Hampton Inn & Suites Denver/Highlands Ranch
This Littleton, Colorado hotel offers a free daily hot breakfast and free high-speed internet access. The Chatfield State Park and historic downtown Littleton are minutes from the hotel. Every room at the Hampton Inn & Suites Denver/Highlands Ranch includes a flat-screen LCD TV. A coffee maker and a work desk are also available in each room. An indoor pool and a fitness room are on-site at the Denver/Highlands Ranch Hampton Inn & Suites. The hotel offers an on-site convenience store and laundry facilities. The Rocky Mountains and the South Platte River are a short drive from the hotel. The Children’s Museum of Denver and the Denver Art Museum are within driving distance of the hotel.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel staff is consistently praised for their friendliness and helpfulness. The rooms are generally clean and comfortable, with some guests highlighting the comfortable beds. However, there are some recurring issues with room cleanliness and maintenance, and some guests feel the hotel is overpriced for the quality of accommodations.
- Friendly and helpful staff
- Clean and comfortable rooms
- Inconsistent room cleanliness and maintenance
- Perceived as overpriced for the quality of accommodations
- 2/5
The hotel was being renovated, and this was not noted on the Expedia Website when we booked. We checked into our room, unpacked and found that the TV did not work. They were unable to fix it and we had to move to another room - fortunately it was next door. We were traveling with other family members and had a total of 4 rooms - all of us had issues with our key cards not working and had to have them replaced a few times over 2 days. One room was right over the front doors and our family could hear the doors open and close all night. When returning from an event around 11pm there was a fire behind the hotel. We brought this to the attention of the front desk clerk and were told that the "construction workers are having a cookout"...at 11pm! There were other hotels in this area and I regret my decision to stay here.
- 5/5
Was nice and quiet. The parking late nights was hard to find a spot. The views are amazing.
- 3.5/5
Breakfast was pretty good. My husband has a gluten allergy so there were offerings he could eat which was great. The hotel does seem to be under renovation but the section we were in was in definite need of renovation. Everything seemed kind of old. I just was expecting more, maybe fancier, modern room for the price paid. It reminded me of an older Super 8 or similar.
- 4.5/5
Night clerk very nice & quick to help Finding it
- 5/5
We had a great stay will stay again for sure.
- 5/5
staff very friendly and helpful
- 5/5
Exceptional
- 5/5
Room was big. Close to a great restaurant. Easy to find. Under construction but we never heard it.
- 1/5
breakfast ok, reservation messed up, wrong dates, charge me 40 % more for the night
- 5/5
Clean room!! Parking was perfect
- 5/5
Very clean, our room was newly remodeled, staff was amazing, and the pool was so much fun! Not much parking available due to construction crews.
- 5/5
Very clean, our room was newly remodeled, staff was amazing, and the pool was so much fun! Not much parking available due to construction crews.
- 5/5
Convenient, good value & friendly staff Water pressure in shower too low.
- 5/5
Convenient, good value & friendly staff Water pressure in shower too low.
- 2/5
Nice staff, close to where I was visiting Very dated, musty odor, loud construction, only 1 working elevator
- 2/5
Nice staff, close to where I was visiting Very dated, musty odor, loud construction, only 1 working elevator
- 4.5/5
Superb
- 5/5
Everything perfect, clean, comfortable, great breakfast, we will for sure stay here again
- 5/5
Everything perfect, clean, comfortable, great breakfast, we will for sure stay here again
- 4/5
Basic but nice. Bed a bit hard but thats a personal thing. Good location. Renovating.
- 5/5
Well maintained and very well kept. Nice clean rooms and a good breakfast.
- 5/5
This was the best hotel we’ve stayed at in the Denver area. Nice sized bedrooms, awesome breakfast, great pool for the grandkids!
- 5/5
The best hotel I have stayed at in the last 10 years. The dude at the front desk was super nice and helpful. The thing we liked the most was they had a print out of all the restaurants that were close to the hotel. Everyone from local favorites to your normal chain restaurants. There is a very good Cajun food joint right next to the hotel if you dont feel like driving away from the hotel. Pool was nice. Jets in the hot tub were insane. Highly recommend this Hampton
- 2/5
I was pretty pleased when I walked into my room on the 5th floor. Then I realized that they were doing construction just down the hall. OK - they were supposed to stop at 6, so I was ok. BUT (and this is a BIG BUT) - there was a slight breeze and the window started to hum loudly - ALL NIGHT LONG! I asked the clerk about it the next morning and she said "Oh ya - that happens on the 5th and 6th floors. I don't know what it is, but it happens." I asked why they would put a person in those rooms, and she said "I don't know. They just do." I was furious, and won't be staying there again. $200 for a lousy night.
- 2/5
Disappointing
- 4/5
They people at the hotel were so nice and friendly. The breakfast was good. I really enjoyed the coffee that I could go down and get easily and it was very good. My only issue is the bathroom was not cleaned completely. I had to wipe down counters. The carpet was dirty and needed cleaned. But the people were exceptional.
- 2/5
The renovation is very annoying and noisy. Checked in, could not get a nap in to do carpet, stripping and trim work being done in my area of the hotel. In addition, some kind of backup in the plumbing caused a backflow of what I can only describe as something into the sink in the vanity.
- 3.5/5
Close to C470 and Santa Fe; super convenient. It’s a standard Hampton. Pot smells
- 3.5/5
Close to C470 and Santa Fe; super convenient. It’s a standard Hampton. Pot smells
- 5/5
A clean and great stay with several major gas/travil businesses to get us on our way early the next morning
- 5/5
Exceptional
- 4.5/5
Superb
- 4/5
Great
- 4/5
Great
- 5/5
Breakfast was amazing and rooms were clean! Free parking located in a good location
- 5/5
Excellent breakfast!
- 3/5
The front desk lady was nice and let me check in early to try and get my baby a nap.
- 4/5
The staff was friendly and helpful. The renovated areas are beautiful and well done. We had an unrenovated room and it was fine. Clean and in fair condition just dated. The pool was wonderful - warm and clean. The workout room was newly updated, had new equipment and lots of room. Definitely not an afterthought like so many others. The only negative was the breakfast. Runny gravy, watery eggs....just overall not at the same level as the rest of the experience.
- 5/5
One of the cleanest hotels .we will look for these hotels for our trips.
- 4.5/5
Hi!
- 5/5
Exceptional
- 4.5/5
Superb
- 4.5/5
Great Staff ! Elevator little too slow
- 4.5/5
Great Staff ! Elevator little too slow
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Great place to stay for one night to a month
- 3/5
Breakfast, indoor pool & location When cleaned the room did NOT clean the sink nor toilet Left 1 of our dirty towels on the floor. I asked 3 times to fill the hand lotion to the front desk & never was filled. The main large overhead light was out mentioned to front desk but light had to be ordered. Breakfast great! The hotel was going through a renovation that we didn’t know about so only 1 elevator was working.
- 5/5
Staff very friendly and helpful!!!! Everything
- 5/5
Everything
- 3/5
Breakfast, indoor pool & location When cleaned the room did NOT clean the sink nor toilet Left 1 of our dirty towels on the floor. I asked 3 times to fill the hand lotion to the front desk & never was filled. The main large overhead light was out mentioned to front desk but light had to be ordered. Breakfast great! The hotel was going through a renovation that we didn’t know about so only 1 elevator was working.
- 4/5
Good location. The night reception associate, James, was exceptional. He was efficient, friendly, offered great recommendations and was by far one of the best hotel staff we have encountered. For Hampton Inn standards the breakfast fell short of expectations. The counters in the breakfast area were dirty. There was a noticeable lack of staff in the dining room/ breakfast area. The food in the "hot" chaffing dish ( eggs, potatos and sausage links) were cold. We chose to skip breakfast the second morning. The room was clean and comfortable but, for only staying two nights we ran out of body wash in the shower.
- 4/5
Good location. The night reception associate, James, was exceptional. He was efficient, friendly, offered great recommendations and was by far one of the best hotel staff we have encountered. For Hampton Inn standards the breakfast fell short of expectations. The counters in the breakfast area were dirty. There was a noticeable lack of staff in the dining room/ breakfast area. The food in the "hot" chaffing dish ( eggs, potatos and sausage links) were cold. We chose to skip breakfast the second morning. The room was clean and comfortable but, for only staying two nights we ran out of body wash in the shower.
- 5/5
Very courteous staff, comfortable accommodations, and a respectable breakfast offering with a very good restaurant next door. All around very good experience
- 4/5
Our suite had a king bed. We didn't realize we'd be in a very large room, and it made a big difference from being in a standard room. It was spacious and clean. The Housekeeping Service only comes every other day. Yet I'm pretty certain if you needed additional towels, soap, etc., a call to the Front Desk would make it happen.
- 4/5
Very good
- 3/5
Out dated
- 5/5
We simply needed a simple place to stay for 2 nights, close to our house and with a reasonably good breakfast while a construction project was happening. This hotel met all of our needs.
- 5/5
No everyone was friendly
- 2.5/5
Breakfast was fine but it didn't vary much from day to day. Hash browns would have been nice. The beds are too hard, there isn't enough padding on them so we bought one from Target to use. The doorstop in the bathroom was falling off the wall. Our tv remote died so we got a replacement from the front desk but that didn't work so we called down to the front desk and an employee came to our room to help get a different one working.
- 2.5/5
Breakfast was fine but it didn't vary much from day to day. Hash browns would have been nice. The beds are too hard, there isn't enough padding on them so we bought one from Target to use. The doorstop in the bathroom was falling off the wall. Our tv remote died so we got a replacement from the front desk but that didn't work so we called down to the front desk and an employee came to our room to help get a different one working.
- 5/5
Everything was phenomenal! We had people in the room above us that were stomping loudly and waking everyone up and then keeping everyone from sleeping later that night. The staff did an amazing job at getting the issue taken care of both times!
- 4.5/5
Hi!
- 5/5
No pastries for breakfast. Otherwise good.?
- 4/5
everything was great except the beds, they were lumpy and hard
- 5/5
Such a great place to stay, clean, great variety of breakfast, pool and hot tub.
- 4/5
As always, the breakfast is very good and the dining area kept eating and clean.
- 5/5
I needed another night and they accommodated me last minute and I didn’t have to change rooms even though they were booked. The property was clean. The pool area was nice and towels were stocked. I needed extra towels and conditioner and it was delivered quickly. The staff was great and very friendly! The breakfast was excellent with a nice variety and mixed options daily. I will be back to this location. I am super satisfied with my stay.
- 4/5
Availability on short notice and friendly staff. Pool and hot tub were great! NA
- 3/5
The hotel is under construction, and there was a mess left by the workers. There were stains on a lot of the chairs, including our room. The floor hadn't been vacuumed, and there was water left in the ice bucket for who knows how long. Breakfast was your run of the mill hotel breakfast.
- 5/5
Nothing we didn’t like Clean Great staff they went over and above with assisting us in directions to address to pickup our new puppy Pulled up a map and printed it out Everything Top notch
- 5/5
Clean rooms, good breakfast. The pool was excellent.
- 4/5
Nice place to stay.
- 4.5/5
Was not aware that there would be renovations during our stay. This was very disruptive and we had to check out early. I am still giving the hotel 5 stars because the staff was very helpful and accommodating. I wish I would have been notified prior to our stay, but we will come back when the renovations are over because the hotel is just what we were looking for.
- 5/5
Clean room, quiet stay, AMAZING breakfast! From omlets, diced potatoes, sausage links, waffles with all the spreads, yogurt, fruit, and cereal! The staff was very polite and professional.
- 4/5
Clean room, staff was nice, but the pillows were completely flat and the beds were comfy but in the morning my lower back was KILLING me
- 5/5
Conveniently located, easy access, safe parking, great breakfast, kind staff, clean and updated room.
- 4/5
No towel rack within reach from shower.
- 4/5
The place was starting a remodeling project. We were 2 floors below and didn't hear to much noise
- 4/5
The mattress was not as comfortable as in the past.
- 2.5/5
My trip was for Medical purposes, and was convient to where I was going and a very good resturant next door. The room smelled stale which tells me was not cleaned recently.
- 5/5
Room was nice and front desk was super helpful N/A
- 5/5
The room was spacious, breakfast was better then most I’ve had, the pool and hot tub hits the spot every time and the staff is very helpful and friendly
- 5/5
Clean room. No issues.
- 3.5/5
It can improve Restroom
- 5/5
This hotel is fantastic---it was beautiful, clean, quiet, and comfortable. My room was nice and spacious and I enjoyed the fitness center and excellent breakfast. It was a great location, 25 minutes from downtown with mountain views. The staff were so friendly and welcoming. So happy with my choice to stay here.
- 4/5
The room was clean, the bed was comfy, staff was friendly.
- 4/5
Good breakfast
- 5/5
good breakfast as usual at Hampton Inn. Good coffee too.
- 5/5
Having to leave
- 4/5
Nice room. Roomy and spaciou.
- 4/5
Room was as i intended
- 3/5
Breakfast was lacking and room had animal dander or allergens high in content enough to have asthma symptoms, swimming pool went down after a large group of kids -
- 5/5
Wonderful place. Cleaning staff were superb. Front desk staff made our stay even better. Great gym with lots of room and a variety of equipment. Loved the pool and hot tub. Enjoyed the breakfast very much, staff did a great job with upkeep on it. I highly recommend.
- 5/5
Very friendly staff, awesome breakfast and eating area, great workout room.
- 5/5
It was great! Super clean and friendly staff!
- 5/5
Great location. Got to bring the dogs. ❤️
- 5/5
The c NMstaff was
- 4/5
Solid choice for hotel. Staff is always excellent. Very clean. Breakfast is standard fare with enough choice to satisfy hunger.
- 4/5
The staff was friendly and the room was clean.
- 5/5
Very friendly and helpful front desk staff. Room was in excellent condition. Plenty of choices included with the breakfast.
- 2/5
I wish i could give you a 5stars. Everything went well until the homemade was knocking my door in the morning , not even 9am yet. When i opened the door , she said you have to check out today. I said yes , but check out time is at noon , isn't it? She replied , oh ok. Then just walked away bot even say sorry or something. It was horrible!
- 5/5
Clean quiet room, great complementary breakfast. Close to local amenities.
- 5/5
Room was good. Staff was great!
- 5/5
It was a lovely stay
- 5/5
Guy at front desk was helpful. He gave me. Snacks for my daughters Wichita was awesome after a long drive. Breakfast was good.
- 5/5
Super clean and convenient hotel. Lovely welcoming staff.
- 2/5
Extremely noisy, could hear people above us, next to us, in the hallway and even cars in the parking lot.
- 4/5
I asked for handicap accessible, but I must have miscommunicated because all there was was a push button at the door and one bar in the tub/shower
- 5/5
It was a fun place to stay. It had a beautiful beach
- 1/5
Rooms just felt outdated
- 5/5
Excellent
- 5/5
The room was clean. The bed was comfortable. The staff was friendly and helpful. Shamus at the front desk was especially welcoming. He is an asset to the hotel.
- 5/5
We enjoyed our stay while visiting family in the area. The property was clean, quiet, bed comfortable, heated pool and hot tub were great, close to shopping and dining.
- 5/5
Staff was extremely friendly and helpful.
- 3/5
breakfast was less than average, I don't expect much but a broken toaster, powdered eggs, chicken sausage just doesn't do it. i made do with cereal and a banana
- 5/5
Great staff and hot breakfast.
- 5/5
Good customer service. Clean room
- 5/5
Clean, great breakfast and friendly staff!
- 5/5
Smooth and quick check-in. Nice big room.
- 5/5
Wonderful staff, clean, amenities were available and clean
- 5/5
Good ppl and awesome staff good services
- 2/5
Dirty room, uncomfortable bed, tv went in and out, mini refrigerator was broken and alarm clock kept going off.
- 5/5
heated indoor pool and hot tub
- 5/5
The staff was helpful. That says a lot.
- 4/5
Clwan room, friendly staff. Will stay again next year.
- 5/5
Everything just like we were expecting it, thank you
- 5/5
Room was very clean and quiet. Great breakfast in the morning, coffee anytime.
- 5/5
Upon arrival the young man at the front desk was extremely cheerful, helpful and efficient!
- 5/5
The staff was excellent and everything else was great!
- 3/5
This was a good stay not a great stay. The balcony rooms are awesome, wonderful to be able to get fresh air in the room. Down side, the pillows are the worst, if staying more than 1 night bring your own; our room wasn't super clean, my dogs found food under the couch and finger prints all over the windows and the young women at the front desk in the mornings seems just so bothered by having to do her job. Decent hotel just needs some tweaks.
- 3/5
I love Hampton Inn and have stayed at the same hotel several times. However, this time the room was not clean. There were stains on the carpet and the bathroom had dust on every surface. When I moved a towel, you could see the outline of it in the dust. I laid a black shirt on the toilet seat, and when I lifted it, it was gray from the dust.
- 5/5
We stayed for a week. The staff was friendly. The room was clean and comfortable. Breakfast was goid with several options.
- 5/5
Staff, clean room, and good breakfast!
- 4/5
The room with the balcony was awesome, room was very clean and had a great set up
- 5/5
The front staff was friendly, the breakfast was really good every morning, the rooms were cleaned and stocked full of everything we needed.
- 5/5
Friendly staff
- 5/5
It was very easy to get to the Bronco game. And very helpful staff.
- 4/5
Friendly , courteous and professional.
- 5/5
The room was very clean. The staff was friendly and helpful! Breakfast was great
- 5/5
Great staff! Very friendly and helpful. Breakfast was very good! Beds were very comfortable. Rooms were clean.
- 5/5
100% would book again
- 5/5
Enjoyed the pool and hot tub, but the chrorine was really strong
- 4/5
I checked in the evening of Monday, November 3rd. The clerk was all business and not in the least bit friendly or welcoming. Her first words were pretty much, "do you have your ID?"
- 5/5
Clean, spacious room. Solid breakfast. Good pool, affordable.
- 5/5
Best breakfast and not just here but every Hampton inn that we have stayed at always have the best breakfast ladies 😋
- 4/5
The last time was last week - something happened that had never happened in my life time. I stay in suite - the suite next to me had a hooker in it. Last night i was there From about 1:00 am until around 7:00 am I to listen to bang bang bang - and oh oh oh. It would stop for awhile - Heard doors open and shut - then happened again and again and again and again and again. Hard to sleep listing to that stuff. Ate breakfast - when i came back to my room a college age dude was standing in the hallway texting someone - he was in front of room in question's door. Otherwise the rest of my stay was good. Might not come back??? But we will see.
- 5/5
yes
- 5/5
Friendly, professional front desk employees. Very clean throughout the hotel. Comfortable bed. Good hot shower.
- 4/5
I'm not a pet owner and the room smelled like dogs. Had to buy spray to cut down on smell. Never could get rid of it. Had to go out and buy me a pillow to sleep on. Other than that it was ok.
- 5/5
Fridge and coffee pot in room, also ice machines on each floor
- 5/5
We enjoyed the stay!
- 5/5
Clean
- 5/5
The staff were really nice and helpful.
- 5/5
It was nice
- 4/5
Didn't like the AC unit that was screeching and malfunctioning the last night of our stay.
- 4/5
It was nice
- 5/5
Clean
- 3/5
mattress sloped to one side. tile floor was sticky. shower curtain could be replaced. veneer on bathroom door was pealing off at the bottom of the door. appeared as though the bathroom might have been flooded at one time.
- 4/5
The room and staff were average. I felt as though the price was a bit high for the room we were given. It was a handicapped accessible room with not very much room, no grab bars or room for a chairbound person in the bathroom area. There was only one grab bar in the bathtub area with an extremely high shower head that wasn't reachable.
- 4/5
The facility itself(room) was nice, but somewhat dated. I received a “ handicapped room”, though I didn’t request. Liked the roomier atmosphere. Staff was friendly and breakfast servers pleasant and attentive.
- 5/5
Room was clean and staff friendly
- 5/5
great view convenient location efficient staff no recycle bins
- 5/5
Friendly and knowledgeable checkin staff. Clean room with thoughtful amenities (e.g. standard and USB plugins, body lotion, luggage stand, clothing iron, 24/7 coffee with fixings). Hot tub was nice and hot. Many good breakfast options from hot to cold and packaged to freshly made.
- 5/5
My grandsons loved the indoor pool, I loved the hot tub. The room was really clean and comfy. It felt safe and it was quiet. Close to food and shopping. Only negative was the scratchy towels.
- 4/5
Nice place
- 3/5
I’ve noticed this problem with Hampton lately. They say housekeeping is every other day, but that day never arrives. After three days I asked if I could get housekeeping and of course they said yes, but when I get back that day…no service. Four days at $160+ a day and they could never bother to empty a trash can or exchange a towel.
- 5/5
It was clean, staff was very very friendly. I would stay again in a heartbeat.
- 5/5
The room was very nice! Had a refrigerator and microwave! Also, the breakfast buffet was really good and was an added bonus! Will definitely stay here again!
- 5/5
Very nice accommodations. Staff was extremely helpful and breakfast was great
- 5/5
Besides the overnight counter help sleeping in the lounge area, no complaints. Room did not get cleaned and fresh towels while staying there. We had to get towels from the hall cleaning carts
- 5/5
Great place, zero complaints.
- 5/5
Stay was so awesome, we came back the 2nd night too!
- 5/5
NA
- 5/5
Nice clean room. Carpet had spots in places. Nice hot sauna.
- 5/5
Nice hotel, very clean room
- 5/5
Patio outside of pool hot tub area
- 4/5
front desk was very welcoming
- 4/5
Font ask me please
- 4/5
Will recommend
- 5/5
Very friendly staff. Comfortable beds, could use better pillows. Amazing breakfast daily. Beautiful views morning and night. Very pleased with our stay.
- 4/5
Great location, nice, clean room.
- 3/5
The refrigerator was too small. The breakfasts were boring.
- 5/5
We stayed 5 nights and it was really good. I am very critical and picky when it comes to cleanliness & details. And, I could not have been moreI pleased with our room & the cleanliness. The continental breakfast was good with a good variety. The only thing I did not love was the pillows. They were pretty flat & uncomfortable for my preference.
- 5/5
It was very convenient to the highway and it was very quiet.
- 5/5
Nice
- 5/5
It was wonderful and convenient
- 5/5
The staff were very friendly and the rooms were clean. We also had a nice view of the mountains from our room.
- 5/5
Great breakfast. Room size is above average.
- 3/5
The hotel was ok but the beds were not comfortable.
- 5/5
Everything was very clean. Staff was very friendly.
- 4/5
Great location, breakfast pretty good, 24/7 coffee and tea much appreciated. An older hotel but that is ok.
- 4/5
Very nice place would stay again
- 5/5
It was quiet and nice area. Close to hiway
- 5/5
Nice clean rooms and great beds. Breakfast had good variety and quality. No complaints at all.
- 5/5
The only suggestion I have is to add access, like other hotels have, to a large receptacle of cold water with some fruit added for a hint of flavor in the lobby area so we could fill up our thermos. Thank you for another enjoyable stay.
- 5/5
Clean rooms, spacious, nice amenities
- 5/5
The back door of the main lobby area was not functional for entering, which would have been better for parking. It did not pose a safety issue, because it still could be used for exiting.
- 4/5
Perfect location
- 5/5
The breakfast was great
- 5/5
Very nice place to stay!
- 4/5
Great front desk staff and extremely cozy.
- 5/5
We stay here often and are always happy; the staff is wonderful, and the rooms are clean and comfortable. The location is great. Only wish that there was a hotel shuttle from the airport.
- 2/5
I walked into the room, + the refrigerator was wide open with defrosting towels. The entire room smelled of old water.
- 5/5
Staff was very friendly and helpful. Kids enjoyed the pool and the breakfast was good, with coffee and tea available all day.
- 3/5
There was no tv remote, it took several attempts to find a working unit. Ultimately there was a problem with the TV. There was only one staff person around as it was after 5pm. Not acceptable for a hotel!
- 5/5
Beds were very comfortable and the hotel was quiet. Positive energy with lots of travelers.
- 5/5
Loved our stay
- 5/5
Property was clean, safe, and in a great location.. the Desk Manager Shamus was incredible in handling an issue and his customer service skills outstanding will stay again
- 5/5
Our stay was wonderful! We recommend this hotel very highly,!
- 3/5
Hotel is still good condition considering few in the area are newer. Staff was great. Only issue, which we knew going in, is that it was a pet friendly hotel. We love pets! But I have allergies. Our room had dog hair on the couch and floor. Not a big deal, the bed was clean which is the most important. The weirdest part, was we stepped on 4 or 5 goat heads while there. We could only assume the previous dog brought them in, but man goat heads in the feet are not fun!
- 5/5
Clean
- 5/5
We are frequent guests, and look forward to our stay each time. The staff is excellent!
- 5/5
Great place to stay!!
- 5/5
Room was quiet, breakfast was okay. Could've used a microwave.
- 5/5
Liked
- 5/5
The hotel was newer or remodeled. Very clean . The room was nice. The bed was comfortable. The continental breakfast was great! The sitting area to eat and or relax was nice and relaxing.
- 5/5
The bed had a big brown spot on it
- 5/5
Everything was amazing, housekeeping could have been better as we ended up staying an extra night and requested room service but they never came in to clean our room, provide towels and clean linens. Other wise it was a great stay.
- 1/5
Their policy for housekeeping is every other day. I was there for four days & housekeeping never entered my room. The trash cans were full, dirty towels in the bathroom & bed never made. I requested housekeeping 3 times at the front desk I was told they had already left for the day. I was able to pick up clean towels on the 2nd night. On the On the third evening, the gentleman at the front desk went to my room & emptied the trash & left clean towels. I have tried calling the front office manager twice. I left a message the first time & never received a return phone call. Second time her voicemail was full & I was told to call back again.
- 4/5
The bathroom towel bar was falling off the wall. The beds were not the most comfortable.
- 5/5
Clean and friendly
- 4/5
Typical/ average. Not amazing but not horrible
- 1/5
Absolutely terrible booking went wrong. I was charged for two nights, but it was kicked out only after run because they double booked. I still haven’t received a refund and they should’ve made it right!
- 1/5
NIce area for breakfast. Staff not qualified. Did not know how to process reservations that were paid through Expedia.
- 4/5
Spacious rooms.
- 5/5
Good location for soccer tournament
- 5/5
Good stay
- 4/5
Great, helpful and courteous Staff. Room was small but clean with typical amenities. The Facility and room are showing their age, a lot of normal use wear and tear.
- 4/5
Everything was clean and in good condition. The lobby was a nice place to hangout. Breakfast was yummy and had lots of options. Easy access to the highway. Restaurants and shops a short distance away.
- 5/5
Shower pressure is low, everything else was great.
- 5/5
Convenient check in ahead of schedule, quiet area, friendly staff.
- 4/5
I ate here for breakfast one morning. When I came downstairs at 8 am, they were ALREADY out of coffee and it took 20 minutes to get some. WHY have coffee ONLY in the lobby and not also in the buffet line?! So inconvenient. Poor design and huge service Error. After crappy breakfast and bad coffee, which there was a line for because people were desperate and it quickly emptied AGAIN, I met friends at other hotel where the breakfast buffet was much better. So the next morning I walked next door for breakfast for good coffee and plenty of food on buffet. Room was fine and clean. Location works if you’re going to a wedding. Plenty of parking and area seems safe.
- 5/5
great staff and facilities
- 5/5
Amazing room and service
- 3/5
Didn’t have housekeeping once during our stay.
- 4/5
I love this location. It's close to most stores and it's a safe hotel.
- 3/5
It was sufficient but breakfast was not managed well
- 4/5
Glad for pet friendly place but not good facilities for pets to do their business outside and the very small area they have is not well maintained - pet waste can overflowing, old feces on tiny grassy area, clearly not enough room for numerous pets to walk and do their business.
- 5/5
The staff is very nice and the accomodations are spacious!
- 5/5
Everything was excellent
- 3/5
Visiting daughter for 6 nights. Non- working light in room. Took 3 requests and 4 days for repair to be made. Not impressed. Breakfast was good. Significant moisture problem in indoor pool area. Water dripping off the ceiling!
- 4/5
The closed door button in the elevator was broken. The pillows were lumpy. The beds were decent enough. Breakfast was OK standard fair. Rooms were very clean though.
- 5/5
The pool is in the basement which allows you to get to it without going through the lobby in a swim suit. The front desk staff was fabulous.
- 4/5
Nice stay. Clean. The staff was professional and nice. Perfectly quiet!
- 5/5
People are lovely
- 5/5
Family friendly and the amenities were great! Breakfast was great and something for everyone with all dietary needs.
- 4/5
Decaf coffee urn in the lobby would have been nice. That’s the only complaint I have.
- 5/5
We had a great stay! Staff was friendly. Beds were comfortable.
- 4/5
My only complaint is the breakfast - coffee was empty when I arrived, I alerted kitchen staff, and they said the machine was slow and needed repair. About 5 minutes later I again reminded them, and they had a full pot ready but had not put it out. When they put it out, there was already a line. 5 Minutes later it was empty again and I had to ask again for more coffee. Fix the machine, please.
- 5/5
Staff upgraded our room to a king suite for our 3 day stay. Great amenities and convenient location.
- 5/5
We always try to stay here when we are in town. Wonderful staff, clean rooms and great breakfast. A wonderful restaurant next door; looking forward to our next trip.
- 5/5
Clean and good stay.
- 5/5
Nice pool and hot tub. Close to eye surgery center.
- 4/5
This was a great location to stay for a couple of days with my teens and pup. Only downside was the beds and pillows weren’t comfy. Excellent breakfast and friendly staff.
- 4/5
Just wish there was more selection in the shop they have on site, a lot of stuff was out of stock