Hampton Inn Lockport - Buffalo

Clean, and good location and great breakfast

Very clean and a great breakfast. Best hotel breakfast we had at any hotel.

Keep up the good work

Nice and clean hotel. Whatever we are traveling to Buffalo, we always stay in this hotel. The rooms are clean, mattresses are perfect, breakfast included and stuff is so friendly and nice. Thank you for perfect service.

Bad

It was a very clean hotel and very nice

Mystery eggs and hair-thin slices of so called bacon..

Staff during the breakfast were awesome and friendly very professional

Staff during the breakfast were awesome and friendly very professional

Excellent breakfast! Surprised by the red velvet waffle option. Great stay will be by again in the future!

Very clean rooms, friendly helpful staff

Breakfast was phenomenal Parking was a tad tight for trucks

Breakfast was phenomenal Parking was a tad tight for trucks

I always stay there to visit my sister in Lockport! I'am there every year. It is always a pleasant experience. Breakfast is Great!

Good location

Room was clean and Alvina was so kind when we checked in. The bed was extremely comfortable and everything was great.

Room was clean and Alvina was so kind when we checked in. The bed was extremely comfortable and everything was great.

Nightly staff were very friendly and helpful.

Exceptional

ss

So clean! Kitchen staff was excellent

So clean! Kitchen staff was excellent

Absolutely nothing!! The front desk girl extremely rude, racist , and unprofessional. Minorities beware! She’s says black ppl make her nervous ???

Rooms were much smaller than expected. The sliding door moved and covered bathroom door when bathroom was being used. Not good for toddlers as it exposed the ironing bored closet. Fresh fruit on the breakfast bar cut up was a pleasant treat. Front desk lady was super nice and helpful. The value was expensive for the hotel location.

Always good location to stay at!

Very good

Exceptional

Location and room and staff were all wonderful. Pool was ice cold.

Pool was ice cold.

The staff was great. Good parking, clean room. Nice breakfast. The only disappointment was the pool. The pool looks like it has NEVER been cleaned. It takes more than dumping chlorine to upkeep a pool.

Superb

We visit from Ohio a few times a year. I think we have a new favorite place to stay. Everything was very clean, no strange smells , and everyone was friendly and accommodating. My son LOVED the pool and breakfast was included! Thanks for the great stay!

Nice stay

Absolutely nothing!! The front desk girl extremely rude, racist , and unprofessional. Minorities beware! She’s says black ppl make her nervous

Everyone and everything

yes

Room was clean and staff was super friendly.

Great staff. Very clean room.

Busy road to turn left

It was a great stay for one night Busy road to turn left

Room was great. Exactly what I was looking for. Clean and good amenities. Great location. The staff was wonderful.

not like it used to be house cleaning the worst ever

Very clean room and excellent breakfast. Would definitely stay there again!

I’ll be back there for next trip.

Great location and pleasant/quaint rooms.

New hotel. Clean, great staff.

Clean room, good food, nice staff

overall great experience. very nice hotel

Everything was great, I will be going there again

Clean room great staff

Yeah the ro eas too.cool

The hotel was extremely clean and well kept, the 2 most important things on my list when staying somewhere

Other than the tree falling on the power lines and guest in one room decided it would be grand to play with the smoke detector in their room at 1:30 am. Otherwise it was grand stay.

The rooms were clean and comfortable. Pool was pretty cold too.

We had a great stay. For those who are health conscious, this Hampton Inn has a decent hotel gym.

Good

Yes

Staff

Excellent experience. Neat and clean property. Cooperative management staff

Breakfest was good but they need to offer a meat alternative,turkey or chicken.

Great staff at check-in Very clean and homey

Breakfast is very good 👍

Clean, decent breakfast.

Staff is very accommodating, helped us to change a room because of the noisy neighbor

Stayed here for the Bills game, and it was great. A bit far from the stadium, so needed to call an Uber, but that’s not the hotels fault. Nice breakfast too!

Very clean and comfortable

The staff is really nice, we were on the 2nd floor and we had children in the room above us that didn’t lets my husband and I sleep all night jump and throwing things on the floor. I called the front desk they spoke with the parents they kept the kids quiet for 5 mins after that they began again. It started for 2:30am until 9:30am hotel is nice but I won’t stay here again. The wall are super thin and can hear everything from the other room.

The overnight front desk clerk, Alvena?, was so friendly and helpful.

Uncomfortable bed. Staff was friendly but there were too few of them. Too much was expected from too few.

Great location! Clean, helpful staff, great water pressure. Looks very new and updated!

Staff always welcoming! great breakfast

Great stay

Gorgeous hotel very clean and comfortable. It’s located in a great area.

Got to hotel at 1 AM. They told us our room was canceled. We showed them confirmation and said we did not cancel and we were never notified. Hotels.com said the reservation was not canceled. Front desk said they had a room and tried to charge us $260. I said we are not paying anymore than what we originally paid since we did not cancel the reservation. So she said okay and lowered the rate. She then said she had to double check that the room was clean before giving us the keys. She went upstairs and said the room was dirty and she had to take care of the other guest then she would go clean it herself (because housekeeping wasn’t there AT 2AM at this point) We left after being LIED FOR 1 HOUR STRAIGHT AT 2 AM

Nice hotel

Everything was very clean and comfortable

Love my stay here.

Easy, simple, sweet. Hamptons are a great choice anytime.

The only negative was the condition of the bathroom. There were loose tiles because the grouting was not working. This made a dangerous situation because of slipperiness getting out of the shower. We had to cover the floor with towels to keep from slipping.

I like you hotel. It was very comfortable to sleep on thank you for such a comfortable bed

Stay was good.

Staff members are absolutely fantastic!

My room smelled horrible like an old shoe. Please shampoo, carpets or wash curtains. Or wash linens. Shower and mold crevices of doors. Most nights noise level was decent one night had a loud group above us making noise till about midnight and then decided to get up at 7 AM and started all over again.

We arrived late due to airline delays, but the hotel staff accommodated us very nicely. We ordered extra amenities, and they were delivered promptly.

Nice stay

Very pleasant staff. Comfortable stay.

Great overnight stay. Staff was friendly and accommodating

It was great!

I wish to come back again

Clean hotel with decent size rooms

Large, clean rooms. Crisp AC. Great service with front desk staff. Pool was small but pretty clean. Shower was hot with good water pressure.

The best part of this hotel was the staff. Bridget was friendly, kind, and would go the extra mile to make sure you have everything you need. The cleaning staff folded the toilet paper into a rose, the tissues into a bow tie, and the towels into a swan! The second afternoon we were down in the lobby playing cards when they walked in with a crock part full of chicken soup and a platter of cookies! We were so impressed by all of the effort everyone at this hotel made to make sure their guests were comfortable and happy. In addition, the rooms were updated, clean and comfortable. Very nice!

First of all, I have been traveling with my family 3-4 long trips a year, and have been a night stay our way to Florida, but this hotel made me rethinking on booking again. For the price, I paid around four hundred bucks for two nights, and in return what we got 1/staring staff, they don't greet but just stare at you. During check-in, we tried Hilton's digital keys which never worked, nor our selected room was available, so the Hilton hotel App (Hampton Inn is a part of the chain) is a myth!!! Now for the breakfast, if you arrive around 8:45 am, there is almost NO breakfast at all. I would definitely expect if the breakfast time is 6 to 10, then at 8:45, there must be breakfast available. Today while checking out on June 21, 2025, No muffins, no orange juice and almost NONE available! Expedia and Google just collect the reviews but never sends to their managers or leadership to improve on staffing personnel, breakfast needs and anything else! I paid hefty price for the service we got, 2 adults and 7 years and 11 years kids! Bakwas Hotel!!!!

Nice and clean hotel with wonderful landscaping and staff.

Great room, nice breakfast. Only problem was the first night, kids running up and down the hall knocking on doors and making a lot of noise.

Room: 4/5 Breakfast: 4/5 Front desk: 4/5

Staff was super nice, kind and friendly. he bfast buffet delicious. Establishment is quiet, clean, and pet friendly.

Awesome place . Amazing staffs !

Great. Quite place

Staff are very friendly. We interacted with Bridget(Front desk staff) , she is friendly and helpful!! Thankyou.

One night stay very friendly staff, very nice accommodation. Clean, safe , convenient.

However, with that being said in the morning I went and spoke to the front desk and they remedied the issue ASAP. The lovely lady even went and cleaned out one of the rooms that just checked out so I could to sleep. The room was extremely clean, smelt wonderful, and made the rest of the trip worth it. I gave it four stars due to the initial issue. I will be returning just making sure I don’t get a room that smells bad.

All the employees were very welcoming. Breakfast was a nice variety

Our stay was great.

The staff, the atention & service. Every thing was great, the breakfast was good too. Overall i would stay again.

I stay there every year when I visit my sister! Love the breakfast! Everyone very friendly 😁

Biggest gripe was the fact the hotel has wood floors. I was on 1st floor and people above me were quite loud. Would never book anything other highest floor going forward, building carries too much sound.

We have stayed there before. The hotel is very nice.

We absolutely love this hotel and all the staff. It is clean, has a lovely pool, great breakfast and, most of all, a wonderful staff. They did everything to accommodate my little toddler’s special needs and make him feel like a superstar. Thanks to Victoria and Heather and Sherlyn for all they do!

Clean and spacious

The staff were kind, courteous and professional. The facility was clean and comfortable.

Took my daughter and nieces here for the weekend and they had a great time! There was a lot to choose from for breakfast and the girls really loved the pool. Will definitely be back if we are in the area again

Great hotel and comfortable . It was noisy at night which made it hard to sleep

Satisfied

Was great. They messed up on potatoes but everything else in the rbeakfast selection was great

The hotel was very clean and the staff very friendly and helpful

The staff was excellent friendly

All the employees were very helpful

Not a good place, will not book again.

The hotel is clean and comfortable. Staff did their best to keep the group also staying for the weekend, quiet. Several of the parents were intoxicated and ignored their children's' behavior. They were impolite and aggressive when notified their kids were disturbing other guests. Appalling behavior. Our family was visiting for the weekend for our Uncle's funeral. It made a difficult trip worse.

The staff was nice and helpful. AMAZING breakfast

Fine, they recommended places to eat but most local places are closed Mondays, and I didn’t want a chain outlet.

Very nice and clean. Nice pool. Quiet rooms. Love the phone check in, out and virtual key service. Comfortable beds!

My family & I absolutely loved our stay here. The hotel was in great proximity to Highmark Stadium (about 45 minutes with traffic) The rooms were great, the pool was wonderful & the breakfast was fantastic. Very clean, quiet & safe. Will definitely stay here again!!

Great overall experience

Nice friendly staff, easy check in. very comfortable stay. Would recommend this place.

It was very clean and quiet, beautiful place

Great experience. Only 30-40 minutes from Bills stadium

Clean no issues very happy would stay agaib

Extremely clean comfortable great location

As always the service was awesome. I arrived extremely early (10:30 am) asked if i could get an eatly check in. Well she didn't have a room at that time understandable but she called housekeeping and they got my room ready and i was able to check in by 12:30 pm.

The area needing the most improvement would be the breakfast options. Below average options. The quality of the food was also below average. Was overall disappointed of the quality when comparing it to the price paid.

Failed to service our room one out of our four days. All staff people were pleasant and courteous!!

Very polite staff, and very prompt. Check in and out process was smooth, great staff. Breakfast was nice as well

Warm and welcoming staff. Great hotel out of the way for a weekend of shopping and fun. Breakfast area was great, clean (our #1 factor), fresh and plentiful. The hotel was full yet the food area was very well managed. Hotel gym is above average. Definitely recommend.

I liked everything about this property and it was reasonably priced.

It was ok the hotel.

Very clean

Great breakfast options! We will be back next time we are in Lockport!

It is a great location for those looking to stay relatively close to UB. Very clean and accommodating.

We loved the Hotel. The location is great, about 20 mins drive from Niagara Falls. The room was very clean, there’s plenty of parking and staff is very polite and courteous and they have a decent breakfast buffet. The property is well maintained. We loved the pool too. I would visit again.

Great

Everything was cozy and nice.

Fellow dog lovers will appreciate that pets are actually welcomed rather than just tolerated at this hotel. There is a large, clean walking area and our first floor room made airing our very convenient.

Pet policy should tell the cost during the reservation.

Well maintained, great staff.

Walkable. Close to restaurants. Clean. Breakfast items abundant & good. Dog friendly

Stay was great, the staff was helpful and courteous. Being on a major street made the street side room a bit noisy but not to bad.

It was great

The smell is not good

Safe and Quiet

Good option to tourists who come to Niagara Falls

Front desk agents were genuine and kind as are most people from Western NY. Zero faults with the facility aside from it being pricey. Breakfast, swimming, etc bring included was the difference.

All the staff was excellent, and the breakfast was very good and the place was very clean

Had the best sleep at this hotel this year.

Easy check in, great staff! Room was very huge.

Были с семьёй для путешествия к Ниагаре. Было уютно и спокойно в этом отеле. И ребенку понравилось

Nice staff. Very clean

Great front desk help and clean and comfortable rooms.

Great place to stay

Rooms were spacious and clean. Family friendly hotel. Breakfast was great!

I booked the room for my uncle and his family coming into the area to visit the Niagara Falls. They were extremely excited about the hotel and described the room as well as amenities to be excellent and of high quality with friendly staff. Breakfast was delicious as well.

The hotel is clean and family friendly