Hampton Inn Boulder - Louisville

Nice and helpful staff

I would not stay at this hotel again. The breakfast was awful. The oatmeal wasn’t cooked (just oats in water), the bacon was hardly cooked and the pancake batter was watered down. The ice machine was broke for half of our stay. It just seemed very cheaply ran. Would not recommended.

Everything was great. Great staff and very clean hotel. Kids loved the big pool and hot tub. Will stay again and would recommend

Everything was great

Clean,convenient and friendly staff!

Best nature experience during winter

Breakfast was good except for the powdered eggs was a little sketch... and no decafe hot tea bags...

Breakfast very basic rest all ok.

Superb

WiFi was down, not enough staff, bed wasn’t grear

Location perfect, close the medical center.

Location perfect, close the medical center.

The breakfast was bland. Otherwise, for an older hotel, it worked for our graduation weekend.

check in was somewhat smooth. The water bottles were nice to get. Cleanliness - bathroom in the room wasn't clean in the shower. Main lobby bathroom had no toilet paper Breakfast was awful.

Toilets are too low.

Toilets are too low.

check in was somewhat smooth. The water bottles were nice to get. Cleanliness - bathroom in the room wasn't clean in the shower. Main lobby bathroom had no toilet paper Breakfast was awful.

Nothing.

Very clean and accessible to Whole Foods and Highway. Nothing.

Breakfast was good and parking felt safe. Brandon the Manager was very helpful!

Excellent Hotel Staff, friendly, hospitality was great, clean nice Hotel. The area is excellent and has safe parking for you vehicle. In all a great Hotel.

Breakfast was mediocre at best. No ice or juice. Bread/pastries were old and stale. Room was clean enough. This was a quick place to crash for the night and fine for that purpose but I would jave been disappointed if we were there longer than to sleep. Too many other options in the area that are better choices

Had a nice comfortable room. Loved the exercise area. The breakfast was the usual and was very clean.

Had a nice comfortable room. Loved the exercise area. The breakfast was the usual and was very clean.

Very good

The cookies were good because other patrons ate them before I could but the supervisor was able to make sure I got them before I left.

Not upto the mark

The bathroom was not serviced properly--there was no shampoo or conditioner. Otherwise, everything was OK.

Location was good

Location was good

Excellent hotel. Great for the price. Would stay here again

Beds were very comfortable!

We had a good stay, but our room was only tidied up once during our 4-day stay. I asked the front desk to make sure our room was cleaned on one of the days and it never got touched, except to remove our trash but the liners weren't replaced. I had to go and get liners from the front desk. Also, one day we had to leave by 6:10 am and the breakfast wasn't opened yet, which was disappointing since we specifically chose a hotel that served breakfast.

The breakfast was very good. The location was good. The beds were very comfortable I would have liked some gluten free and vegan options at breakfast

The room was great, breakfast was outstanding, however, without Steve the associate who checked me in & who set the standard for service & my expectations!! This type of service should be emulated by other’s worldwide!!!

Nice location and excellent service.

Everything was great. Staff was very friendly and helpful. Breakfast was clean and many options.

All was well here!

The front desk staff were amazing! Extremely friendly and helpful

Awesome!

It’s a nice Place with a bike path out back to walk around….

Great hotel and love the breakfast

Clean room, strong shower, hot water, friendly staff.

Very clean excellent breakfast and very friendly staff!

Pleasant stay! Courteous, friendly, responsive staff!

Anthony, at front desk was very helpful. We were allowed to check in an hour early. The bathroom smelled of mildew, housekeeping sprayed deodorizer. All the soap tubes in shower needed replacement. The walk-in shower base was elevated so water flowed away from drain and towards bathroom floor unless the shower curtain blocked flow, difficult to maintain blockage. I had to mop with towel mat. The exhaust fan was very loud. We had to request a hair dryer from front desk, none in room.

Excellent staff!

Great breakfast and check out time Pool could have been cleaner

Great breakfast and check out time Pool could have been cleaner

Close to nearby restaurants which makes it really convenient and just off the highway and only 11 minutes to downtown Boulder and the university

It was good. The front desk guy was always eating in the back when I came up to ask a question and his mouth was full of food. I did tell him that

Specifically the women at the desk and working on the breakfast.

The front staff was very courteous however the room should have been cleaner. The refrigerator needed defrosted and the hotel is in need of remodeling. Breakfast was okay.

The lobby atmosphere was very welcoming comfortable. But there was no maid service except every other day. For two days we stayed the room was not clean after the first day had to use same towels over, the trash was full.

Great location for shopping/dining. Quiet area. Very friendly staff.

Very good

All was good except the fact you have to pay for parking.

Hotel room was dirty and we woke up with bug bites all over us. Told the front desk and they couldnt do anything about it. We were told the manager who was away would call later. Of course no follow up. Dont stay here

We reserved a room with 2 queen beds for 3 adults. We were told on checkin the hotel was overbooked and they gave us a room with a king and sofa bed. They said that booking through Expedia only guaranteed a room not a specific room type. The sofa bed was in no condition to sleep in. The mattress you could feel every spring and it was so thin you could feel the support bars going across too.

Location was ideal, staff was friendly and helpful and the amenities were great Air conditioning was loud and tough to sleep with as it cycled between being sweltering and freezing.

Location was ideal, staff was friendly and helpful and the amenities were great Air conditioning was loud and tough to sleep with as it cycled between being sweltering and freezing.

My elderly aunt fell and was rushed to the hospital. The attention to her was great but the hotel did not have a bar which could have helped with her fall and the hotel did not have a wheelchair in site, which I was informed was the law

The bed. The linens were nice and clean but the mattress was so hard. I don’t mean like firm hard but like the mattress was just old and there were no more springs in it. Other than that the room was decent.

Ns

Was a nice comfy stay

Superb

Excellent experience. Will book again when next I am in town

The location is great, and the hotel is clean and attractive. It was a good value. We enjoyed stating at the Hampton Inn the weekend of our grandson's baseball tournament in Boulder, CO.

This Hampton Inn far exceeded my expectations! There were warm chocolate chip cookies available in the evening, and the breakfast was top notch. My kids really enjoyed the pool, too. We had booked this as a necessary 1 night stop while traveling, but were very pleasantly surprised.

We selected the hotel because the website said it had roll aways for no extra charge - but it did not. I did not pay attention that we would be charged for parking at the hotel. I do not think this is good business since customers are already paying to stay there. That is probably why the price was listed as cheaper on the website.

Good

Location was great. Quiet. Some breakfast choices tasted bad. (Muffins, sausage). Bacon not cooked enough. On two mornings the coffee dispensers were empty when breakfast began. The serving areas were not kept clean plus sticky syrup bottles. Yuck. Trash was overflowing. Our toilet was not flushing the first two days of our stay. The bathroom door squeaked terribly. All over the hotel there were things that needed fixed or cleaned. We had to ask for towels on two occasions because they were not put in the bathroom.

Location was great. Quiet. Some breakfast choices tasted bad. (Muffins, sausage). Bacon not cooked enough. On two mornings the coffee dispensers were empty when breakfast began. The serving areas were not kept clean plus sticky syrup bottles. Yuck. Trash was overflowing. Our toilet was not flushing the first two days of our stay. The bathroom door squeaked terribly. All over the hotel there were things that needed fixed or cleaned. We had to ask for towels on two occasions because they were not put in the bathroom.

Quiet, clean, very comfortable bed and pillows! Thank you!

Very pleasant.

Bad Hampton

This was an amazing hotel! Probably the nicest one I've stayed in at this price point. We loved the pool area and hot tub, the breakfast, and the fully equipped fitness center. We would absolutely stay here again!

Good

.

It was fine.

Breakfast was goog.

Coffee was made extremely poorly al days

N/a

I realize that booking.com is a 3rd party system who communicates with the hotels about the bookings. I use and TRUST booking.com for nearly every booking I make abroad. For my stay at Hampton Inn in Boulder/Louisville, I did NOT receive the room that I booked. It wasn't even available for my entire stay. After continuously asking (my husband and I spoke to at least 3 different employees and the on-site manager) and on the 3rd night, we did get a room with a king size bed, however, it still was NOT the Executive King I booked. I am incredibly unhappy about this as I still had to pay for all nights and I could have booked at another nearby hotel with a better room...

Decent hotel for overnight stay but could use some updates

The room was horribly dirty! The bathtub didn't drain, there was stuff all over the bathroom floor and underneath the vanity. I would not wear bare feet in that room. The headboards on the bed or very soiled and the towels in the bathroom we're not clean. Everything was dirty every table every drawer every edge every baseboard everything. The pool was dirty had bugs in it, the hot tub had weird hair and fuzz and bugs floating in it. The area where breakfast is served was also dirty so we had to eat just fruit so we could be sure that it was safe and we would not get sick. The ice machine areas were filthy with no scoop for the ice. The elevator was dirty. Everything was dirty literally everything!

Very clean and nice staff

Nice staff and hotel location

Interesting that most hotel today offer at least one channel other than live tv. If you wanted anything else you had to subscribe or log on with your personal acct.

the plumbing. I had issues with my toilet and they didnt have staff to fix it but they did move me to another room.

Great stay, close to restaurants and shopping. Per friendly!

Enjoyed our stay

Amazing customer service

Poorly cleaned room. All surfaces were dusty.

The hotel did not have a room available even though I had a reservation.

The level of cleanliness was extremely poor. The bathroom was absolutely disgusting. While the staff was friendly and welcoming, we will likely never stay here again due to how unclean the room was.

Nice

The room and pool area was not very clean. I would not stay there again. Hot tub wasn’t working properly and looked like it had snot coming out of the heads of the jets.

Nothing guy at front desk was very rude Rude - never stay there again

Xxx

parking fee.

Extremely good value for money, so comfy. Right by the flat irons

They need a real plumber, my room had pipe dope instead of a proper fit, the good news is the exhaust fan was good for venting and white noise…so ya…

Everything was great except breakfast. I think they use powdered eggs, and I don’t know how they cook their sausage but it could be better. Honestly, something in that meal isn’t sitting right in my insides. I hope I don’t get too sick.

Staff amenities

Thanks

Excellent beds!

Great except would have liked clean towels and coffee& cups available the 2nd day

We had a goid time and the hotel was clean. The bathroom was outdated and the staff was not always present at the frint desk. I went to check out at 9.30 AM and no receptionist or signs of "be right back" were displayed, so after 10 minutes I left the key on the counter and left.

Staff and housekeeping very friendly

There was nothing spectacular about this property. However, it is in a good neighborhood: quiet and safe. A good place to spend the night before going somewhere else.

The door did not close completely therefore it would not lock. The towels were musty and we had no hand towel or wash clothes. Some of the toiletries were empty.

Everyone and everything was lovely. Great place we will definitely come again

Property was clean. Room was clean and neat. Water pressure was good, plenty hot

Staff is exceptional!

They charged $7 for uncovered parking, yet they literally ran out of toilet paper so we had to go buy some at Walmart. The room wasn’t very clean. The pull out sofa mattress smelled like urine. There was dog poop by one of the exit that never got cleaned up. Also, I thought it was no smoking but it smelled really bad in the lobby. There were tons of bugs and spiders in the pool. For the price we paid I expected it to be cleaner. If they would have left cleaning supplies I would have cleaned the room myself so we could have been more comfortable. The only plus was there was a bike path nearby that you could access to go to Boulder or Denver. However, No bike racks for storage so we stored our bikes in the room.

Bad

Overall everything was great !

Great location & room with lots of amenities. Unfortunately, the room was not serviced during the 3 days we stayed there

Very convenient for our purpose. The maintenance man and front desk were amazing. The housekeeping was lacking. The AC was struggling.

We stayed here for the Bolder Boulder which worked out great. It was a short drive and perfect to come back to after a long day. The only issues were the blinds which didn’t work and the small shower, but definitely not a deal breaker.

The man that checked us was very nice and professional.

Great experience. Made attending graduation in Boulder so much easier

The staff at breakfast were so nice!

Clean, kind friendly staff

Staff all wonderful people. We enjoyed staying here.

Great location close to Rocky Mountains when on daily drives 500 miles in scenic routes in 4 days will go back

It was nice, everything clean and in working order

Yes, if one reads the property description closely, it does state, "Parking available." If one expands the pop-up descriptive bubble, it states, "Self parking on site (USD $$$$$$$ per day*)." That 'disclaimer' is hidden to all unless there is some reason to click on the "See all" button - not something that most of us do unless we have some kind of 'heads-up' that instigates it. I didn't. I'm willing to bet that most people don't, so I was unprepared when the desk clerk told me that I would need to pay an additional $$$$$$$ $/2 fee for the privilege of parking in the hotel lot, which is actually more than what Expedia's website states. It may be "just half -$," however there's a principle involved. Dishonesty and misrepresentation, regardless of the magnitude of the deception, is abhorrent. It was clear from the desk clerk's demeanor that this little 'surprise package' provokes a good deal of rancor from guests checking in. Much like my case, the deadline to cancel has passed, so one is either forced to pay the fee, park off the property and subject oneself to the possibility of having one's vehicle towed, or walk away without completing the registration, thus walk away while being responsible for at least one night's hotel cost and likely no recourse for recovery. This is opportunistic, wrong-headed and unethical. I recommend you consider going elsewhere rather than support such deceptive business practices. (count the $, above)

The staff are very friendly

The stay is family and budget friendly.. I felt more cleanliness required, the bath towels have swimming pool chlorine smell which was strong, the swimming pool needs cleaning.

It was a good stay other than the exterior door badge reader didn't work consistently. We would walk outside and not be able to get back in.

Everything about my stay was wonderful - except the (powdered/artificial) scrambled eggs. Loved the location, facilities, staff, and cleanliness. Need to do something about those nasty fake eggs tho!

Staff is always very friendly and helpful.

The check-in was a bundle of minor inconveniences. The dashboard pass, the need to show and share so much information, the lack of anticipation of my late arrival, the breakfast at 7 instead of 6, all made the welcome not a warm one.

Please consider putting a block-out shade in the room's window. The lights from outside made the room light during the night. Other than that, the staff was excellent.

Hotel staff were friendly, walls in hallway were dirty, but once we got into room it went way downhill. Their was no toilet paper holder in the bathroom and then we woke up to a bed bug crawling across our pillow.

Television viewing options were horrible. Many stations did not work or worked occassionally.

Nice hotel with a great breakfast!

Property was close CU Boulder campus and very clean. Felt safe and the staff very friendly

The staff was amazing. The breakfast was definitely a 10. I really like the black out shade in the room. I was able to get some good rest.

Staff was absolutely wonderful. But the toilet had issues and the bathtub didn't drain properly.

HVAC was noisy and room had a weird smell to it.

The woman at the front desk was very nice and helpful.

The light in my bathroom didn’t work so I had to do everything in the dark. I didn’t feel like messing with it but just want the hotel to know.

Extremely friendly staff, very accommodating for a last minute booking.

Very nice staff and not to far from Denver and Colorado University

It was a very quiet hotel, which I like

Room was clean.

Comfortable

Friendly staff. Decent breakfast. Hotel seems worn. Broken towel hanger on door. Required $7 parking fee. Men’s bathroom out of order in lobby. Ice maker broken on our floor.

Worked us in early! Great customer service and room was clean

I am an amputee. The shower chair they gave me was missing two of the stoppers on its leg and deformed when I sat on it. There also was no shower dam so water ran all over the bathroom. I signed up for a double queen and they said when I got there that they didn't have double queen assessable rooms. They also charged for parking when there was no need. However, the staff and breakfast were great.

The fridge had food in it, the trash can was not emptied and there were a pair of sandals in the room all from the previous guest.

Bathroom light didn’t work, shower didn’t drain, pool was dirty

The staff were nice enough. The room phone didn’t work and I asked twice for it to be fixed but no one did anything. I had to request housekeeping. This place is ok for the price but nothing special.

Location convenient to local shopping

Good location

-

We had a reservation for 3 people and 2 beds, when we got to the room ONE bed and no other rooms available good thing our son who lives in Louisville gave us a air mattress. Never again

This hotel has drastically declined since the last time I stayed here before Covid. There was one person in the hotel trying to complete the breakfast operation as well as the front desk so service was terrible. We were locked out of our room because of a battery needed in the door lock and that same person had to take care of that. Breakfast has also declined and we plan to avoid this hotel in the future.

Maybe they are short on cleaning staff, but it was pretty disappointing. The bed was great, the shower water pressure good, breakfast fine, but the room was not clean or restocked properly.

Shower body wash was empty and it was questionable as to whether the tub was cleaned since there was hair from a previous visitor. We were not notified that there was a nightly charge for parking.

Didnt put me in the right room i was suppose to be in, staff was terrible! Told me i was going to get a refund and didnt! Bad experience on hotel and all expedia!

We didn't realize we had to ask for cleaning of the room daily if we wanted it. Really didn't care for that policy!

Sheets and bedding smelled horrible. I'm guessing someone soiled the bed earlier. AC was broke and did not cool - ended up sweating in my room with the AC cranked. No bars of soap or extra toilet paper. Not what I expect for Hampton Inn. I stay at those a lot and this one needs some work.

We had 5 rooms during our stay of 3 nights, one of the rooms had not been cleaned - hair all over the sheets, in the sink, toiletry boxes opened. When asked to be corrected, the front desk brought sheets and lysol wipes and required the guest to clean it themselves! The other rooms were also not clean and we did not get Kings like booked. We will not return.