Extended Stay America Suites Miami Airport Blue Lagoon

Wifi service was down

The location, however even after writing in, I was unable to get a response and was locked out of my room the entire night and never it to even check out or speak to anyone . My card would not work it kept flashing like if someone was in the room locked inside The fact the staff didn’t investigate or help me Get into my Room that I rightfully paid for.

Found a dirty towel behind the recliner chair. No coffee maker or cups in the room. Listing says Queen bed, that bed was a full.

Good

It was unclean — roaches and bugs crawling on the headrest; it wasn't what I expected. I know this cleaning crew has a lot to do, so I always bring my own cleaning supplies and buy bleach cleaner at Walmart. But OMG, bugs and roaches? Oh, I draw the line. Also, I ran out of toilet tissue. They couldn't provide it because they didn't have any. I’ve never heard that I have to bring my own toilet paper. Shouldn't they provide that? At least I pay to stay here.

Very mediocre

Don’t do it

Location Had to change rooms

Location Had to change rooms

Exceptional

everything N/A

everything N/A

Nothing—both the service and the hotel were unacceptable. The property is in very poor condition: it’s dirty, clearly needs a full renovation, and there was no visible cleaning staff in the common areas. The shower faucet was loose, and the TV signal only worked for about an hour over a three-day stay. The rating and reviews for this property appear misleading and likely manipulated. Everything was problematic. The room was not properly cleaned, there were ants throughout the bathroom, and several pieces of furniture were broken. The exterior areas were also very dirty, with cigarette butts and empty beer cans scattered across the ground. Just refer to pictures. I SHOULD GET A FULL REFUND!!!

Nothing—both the service and the hotel were unacceptable. The property is in very poor condition: it’s dirty, clearly needs a full renovation, and there was no visible cleaning staff in the common areas. The shower faucet was loose, and the TV signal only worked for about an hour over a three-day stay. The rating and reviews for this property appear misleading and likely manipulated. Everything was problematic. The room was not properly cleaned, there were ants throughout the bathroom, and several pieces of furniture were broken. The exterior areas were also very dirty, with cigarette butts and empty beer cans scattered across the ground. Just refer to pictures. I SHOULD GET A FULL REFUND!!!

The room was somewhat dirty, with peeling paint on the walls in several spots; there was no hair dryer, no shampoo or conditioner, and the door lock was broken. The TV wasn't working, and there was no staff available to fix the problem.

Good

It was close to the airport The room was very dirty. Our socks were black from walking around. The top of the bed frame had left black on my hand when I touched it. The wall by the kitchen was spotted with dirt. The tub had black spots. The smoke detector was hanging from the wall not working. It’s the dirtiest place we ever stayed and we had no choice as we had an early flight out.

It was close to the airport The room was very dirty. Our socks were black from walking around. The top of the bed frame had left black on my hand when I touched it. The wall by the kitchen was spotted with dirt. The tub had black spots. The smoke detector was hanging from the wall not working. It’s the dirtiest place we ever stayed and we had no choice as we had an early flight out.

Exceptional

Exceptional

Pleasant

stay away from this place . the room they give me was dirty bed sinks and floor a cup of coffe from last guess and a recepcionist that was lost when i arrive to the hotel

Needs to improve

Nothing at all The staff was very rude. I got the cops called on me because I was locked out my room. I had to go to Walmart to get cleaning supplies to clean the room there was a bad smell of smoke in my non smoking room among other smells.

Nothing at all The staff was very rude. I got the cops called on me because I was locked out my room. I had to go to Walmart to get cleaning supplies to clean the room there was a bad smell of smoke in my non smoking room among other smells.

There was no iron in the room and the office did not have an iron when I asked

Nothing

Bad

I

The room is very old and dirty, the bathroom and kitchen disgusting, tv not working, front desk not helpful, towels are not clean either

Check-in is three o'clock, no exceptions! If you arrive early, there is absolutely no lounge to wait in until three o'clock! The room was nice, but the stopped-up toilet ruined it because I had to wait until the next day for someone to probably finally come and fix it. There is nothing to see or buy nearby, so bring whatever you need. I don't even want to talk about the breakfast. Nope! For the price, you might do better at a red light district hotel. Save you money on this one! Good Luck!

Room service is none existence. I got a room with the floor so dirty that it was disgusting. I walked with my bare foot to go to the bathroom and they were as black and dirty as if I was walking barefoot outside. I request for the room to be clean and I was told they clean their room every 15 days if the room is occupied. I had to go to the office 3 times before the floor was cleaned, I received a dirty room so they should not make me wait. The demographic that stay in the hotel are truck drivers, Road worker crews that construction company use. lot of people drinking and smoking in the parking lot. Why I stay in this hotel, because Miami had lots of events and the good hotels get booked fast, Lesson don't wait to last minute to book a hotel in Miami. This hotel is in a good area, close to the airport and easy to travel if you have to use Uber/Lift.

Room smelt like wet dog. We even bought an air freshener and it still smelt the whole trip. They do not allow you to get more towels/washcloths unless you return yours and wait until the afternoon. We stayed 5 days and only received 4 washcloths. Don’t bother asking for plates/utensils/etc because they don’t have any even though there’s a sign in the room that says they have it. I never felt clean in the hotel room. Walked around with shoes all the time. If you’re staying for a night, it’s fine. Anymore than 2 days, would not recommend.

Not clean

Parking felt safe.

This was the worst place I have ever stayed. The floor was peeling up and there was a bag of medical needles and syringes behind the dresser. When we took the needles to the front desk they acted like it was a normal thing. Highly recommended avoiding.

Several problems. From rust to dirty doors, remote control don’t worked. A nightmare. Never again.

The location was good and the facility is nice but the floor in our room was very dirty. The staff was friendly and helpful especially the morning staff.

Laundry service was available. No laundry soap on site. Rooms smell like mildew. Shower curtain was dirty. Only 1 see through blind on main window and when we asked for a different room or another curtain the lady at the front desk said she couldn’t do anything about it. Pain was chipped on multiple parts of the room. And missing tiles on floor. No vending machine.. and there “breakfast” are one selection of muffins..coffee with sugar only no cream..and hot cocoa.

Dirty sheets with stain rooms smells like pee and the bathroom was alright

Room smelled like cigarettes. I was too tired to deal with room changes.

La chambre était correcte. Le déjeuner vraiment pas satisfaisant

Room was nasty and toliet was not working properly

All good

Can work on their courteousness. To go breakfast is just muffins (per chance mini muffins), instant oatmeal with coffee and tea. Bathroom could be more tidy.

Woodside

Bad room with dirty, neglected floor, rusty lamps, and a bad smell

Got in after long flight delays limited availability around MIA at last minute needed some place to simply shower refresh and wake up for very early flight Unfortunately my husband and I went to shower and only 1 of us were able to shower as entire shower faucet literally fell off wall?

We were given a room that had a man sleeping in it already. Then we bounced around to 3 different rooms before the receptionist said she didn’t have a room for us. She gave us 2 different rooms and they were disgusting. They looked like they were not even cleaned. Unfortunately, it was 2am and I was traveling with my two young kids.

nice staff and the room was great. easily accessible to stores, supermarkets and restaurants. close to the airport as well.

Dirty room, dirty bathroom dirty overall

La propiedad en su totalidad esta muy descuidada y sucia. La marca Extended Stay debería de intervenir esta propiedad para que no afecte su marca

When we first walked in the room looked okay, but we were immediately greeted by a musty odor. The floors were extremely dirty and sticky. After walking from the door to the bathroom our socks were black. The bathroom had cracks between the flooring with lots of dirt in them. The shower and door panels in the bathroom had mold. This hotel is definitely not worth $200 a night.

Not clean I found band aid in the corner of the bathroom door. Rusty amenities like stove.Needs renovation and presentable. I work as housekeeper and room in not clean. I’m sorry for this reviews. This is to make improvements

Foodstuff

The staff were helpful and the room was clean and bed was comfy. Close to the airport which is convenient. It was fun to see ducks and cats around the grounds. The nearest restaurant is 10 blocks away which gave us a good walk. Traffic busy but room was fairly quiet. Definitely not a high end hotel but adequate. It was sad to see all the garbage at the back of the hotel near the canal.

I want to talk with customer service. The hotel was dirty. First dorm were strong musty smelI ask to change, the second same, less smelly. I asked to fumigate bug at the entrance in the room and they told me, that it is a big problem and they wouldn’t do it. Lamps were rusty, the kitchen the same. I ask for the bread Toaster, cups, towels and they didn’t gave me because there weren’t in stock. It wasn’t a pleasure stay and it was expensive. I want to ask a refund and I will no longer use this hotel.

The only best part of the whole place was the young girl checking people in was very pleasant. Otherwise the hotel is disgusting and it has a older. It stinks. I am astonished that that place is allowed to be open and not federally regulated on cleanliness and upkeep. Especially for the price they’re charging. I can see if maybe it was $25 a night low budget. It’s a huge miss-representation of the actual place on the website when you scroll through the pictures it looks like a nice place…. very deceiving. Extremely disappointing.

I got there early and asked for early check in. That’s ok, I can wait. About 30 minutes later, I asked Issela if there were any rooms available. Told her I would pay extra, I didn’t care, I needed to lie down. She upgraded me for free and got me to my room. She was exceptionally helpful. Then there was the room. The floor was dirty and sticky. I walked around without shoes on for about 5 minutes and my feet were black. I spilled something and, when I cleaned it up, the towel was black. The bathtub didn’t have a drain plug and the plate the surrounds the faucet was filthy. It was a comfortable room, just not clean.

Dirty

It was good for a cheaper room stay. I wish they had had more garbage cans in the rooms.

Rooms smell like mold from we checked in . Keys not working for door clerk having lots of attitude. Says that housekeeping is every two weeks ???? And no towels ??

Bathroom could have been cleaned

Hotel was very filthy not safe I think it was part shelter not good

The room was completely unacceptable the sheets was dirty had yellow stains, curtain had red stains, sink was dirty ,stove was not cleaned and the bathroom had mold in the ceiling this place was horrible.

Excellent staff from the check in through the check out!

Room key machine didnt work.

No proper vending machine of water wnd cool drinks on site . Only best thing is near to airport and food places

The room did have a stale almost damp moldy smell. Otherwise it was clean and comfortable. It would be nice if there was more variety at breakfast. Some fruit instead of just the muffins and oatmeal. I would stay here again. It would great if there was the possibility of an extended check out on weekends . The 30 minutes or hour would be appreciated .

1 room assigned to was dirty, 2nd room had stains on the sheet and a bug around the bathroom sink. Terrible experience!

The room / bathroom was not properly cleaned

Never got room to stay.

As expected

Rooms are dirty, not well kept. Staff gave trouble checking in.

My name is Tiffany bankston, and ive been residing at blue lagoon location for a little over a year. The staff are very passionate and professional. The nanger is such a sweethear very professional and always willing to help. Would highly recommend if your loook for an comfortable peaceful and at home experience hotel

Filthy room, moldy AC, ants, dirty shower, sticky floor, no blanket on bed just sheets, husband got sinus infection from mold in stinky AC.

My name is tiffany. Ive been residing at the extended stay america blue lagoon location, and i must say the office staff are very professional and respectful . They always show concern for and adress guest needs. The manager is such a sweetheart i mean very sweet.i live her so much. Shes truly an example of a leader and role model for all staff. Highly recommend this location for anyone looking to book!!

Every thing is terrible, the bed sheets, the shower etc unclean stink to me that’s bad experience.

The room had no privacy, no curtains or shades. I had to put a sheet up to prevent people from looking in. The kitchen consisted of a small sink and two electric burners that were so rusted you don't even feel like cooking on it. Lastly, you have to go to the reservation desk to get cookware, plates, and utensils. I won't pay 50 dollars a night to stay at Extended Stay. On the positive note, the staff was nice.

Yes

The bed smelled like body odor and the room had a strong musky smell. The bathroom counter still had hair on it.

Seedy. No breakfast. No amenities. Horrible service. The worst!!!

Room was in horrible condition. Night manager immediately refunded.

rooms smelled wet and molding

The fridge didn't work in the first room, the ice maker trays were cracked and leaked all over and the floor was filthy. we had to use some of the washcloths to clean it ourselves.

There was a desk with no chair, it was a small chair wery dirty , the room wasn't clean ,the floors was dirty , the breakfast was coffe and hot chocolate and muffins and oatmeal every day ,that is not a breakfast

Bathroom needs work but overall a good room

People were playing loud music in the parking lot and smoking marihuana on premises

This property needs upgrading bad . Rust on lampshade, bathtub & side table. Molding smell all throughout the room! Only good thing about this hotel is the location!

The property itself it’s in terrible conditions. The stairs haven’t been cleaned in months, outside it smells like pee, the rooms have a moldy smell. You are better off going to a motel than whatever this place is. I will never stay in this hotel ever again. I wish I could get my money back this was a terrible property

Old, room smelled like wet mildew, bathroom old and the tub was leaking. The towels had hairs on it

The bathtub deteriorated, the chairs dirty, the whole room cleanliness, the breakfast items was unhealthy, the sign to reach property is hide, two times pass the entrance and we need to make a u turn

The microwave didn’t work I couldn’t heat my food up the tv kept loosing signal I couldn’t enjoy watching tv they claimed to fixed the problem but it was continuing to loose signal I was very disappointed

This is a Motel. Checked into room there was no hot water. Got switched to a new room which smelled like cigarettes. Towel in the room was stained. There were also very clear markers that the room was unclean. Left the place and requested refund.

I did get any breakfast

Excelente servicio calidad y muy prolijo felicitaciones a todos los empleados

The property is not in the best condition

Would not recommend staying at this place, unless it is a place of last resort. Sheets did not appear clean, the place gives creepy vibes. The breakfast is a joke.

Very dirty and nothing close by. No food or water or anything

Amazing property and so quiet

I couldn't stay because no one was in the lobby to do the chek-in when I arrived. Despite claiming check-in was available until midnight.

I advised them I was staying there because my daughter was having surgery in the morning and I lived far. The whole night there was dogs barking. I went to go shower in the morning and there was no hot water. Just a horrible experience all around.

Please don’t waste your money—do not stay at this property. The bathrooms are constantly clogged, black mold is present throughout, and the staff is extremely disrespectful. Do not be misled by the photos; they are nothing like reality. I booked a reservation for September 1, 2025, but canceled the same day after seeing the conditions. At least five other guests also requested refunds due to the same issues. This was by far the most unpleasant and unsanitary experience I’ve ever had.

It's not breakfast; just coffee and a muffin, and nothing else. The cleanliness and smell of the room were not pleasant at all. The shower was stained, the floor hadn't been swept or vacuumed, and the kitchen was rusty. For a large hotel chain in the countryside, it's not up to par. I had nowhere else to go and had already booked a week earlier, but I won't be staying there again.

Not bad

The iron in my room left a blue stain on my shirt. The complementary breakfast was bags of instant oatmeal and Nutri-Grain bars.

Like how it’s like a mini apartment it’s convenient to what and were I need to be

They need to replace the refrigerators that are in the rooms in which are containing broken refrigerators. They also need to replace the broken microwaves that appeared to be operative but do not work at all they just turn on but they do not heat food.

Bathroom was clean but it had the appearance of dirty because some old stains

sheets were clean but bed is pretty generic. there are quite a few sketchy guys walking around at all hours of the night. they were not hotel guests. we stayed cause it was too late to get another place and we were flying out in 6 hours anyway.

Outside is ok..but the room that I used was bad 👎 it was one night.. the freezer not working smell bad..not ice on the premises, in Florida....

I would never in history stay at this property ever again. The staff is horrible, the property manager is a lier everything is a zero out of 10.

Room was dirty. It definitely looks to be the worst in the area. There was a odd smell in the "check in" area and the room. The whole experience was bad and will never happen again

The place was messy

Not very clean or safe seeming around property.

El destino que estaba incluido era horrible, no habían opciones y solo era un café y un pastelillo. La habitación estaba sucia y las sábanas olian rato

So we staying for my daughter birthday weekend. When we checked in the front desk was nice and all. The room a different story. ALL our rooms smelled like a carton of cigarettes. That I had to go buy a candle and keep lit the whole weekend. Had to go buy sinus meds because of the smell had my and my kids sinus upset. No toilet paper I had to go up front too get 2 rolls for 2 of rooms. The microwave was broken. I like extended stay. This was the worst. We left last night because I couldn’t take it no more. I was suppose to leave today.

This is a true situation of you get what you pay for!!! The pricing was great. However, this hotel is very worn. Needs to be updated. The night table lamps didn't work. The range was rusty. There was no tv remote so we couldn't watch tv. The biggest issue with this hotel is I did not feel safe. It was so bad that I was afraid to leave my belongings in the room while I was away. I will never stay at this hotel again. I thank God that I made it out unharmed.

⸻ I stayed at Extended Stay America Suites Miami Airport Blue Lagoon and overall it was acceptable but disappointing. The staff was very friendly and check-in and check-out were fast and easy. The location is convenient, close to Miami Airport, shops, and plenty of dining options. Having parking and easy access to main roads is a big plus if you have a car. However, the back area of the hotel was dirty and felt unsafe, with people drinking beer and hanging out in the parking lot. The room we had needed much better cleaning and maintenance. The bathtub had mold and chipped paint, the humidity caused rust on the light fixtures, towel racks, fridge, and kitchen appliances. The fridge didn’t even close properly. It’s clear that it was renovated long ago but has been neglected since. On the bright side, towels and sheets were clean, but the mattress and pillows had no protectors, which is a basic hygiene must. The advertised breakfast was disappointing — just coffee and instant oatmeal with no bowls. Not worth mentioning as breakfast at all. In summary, the hotel has a great location and helpful staff but desperately needs better cleaning, maintenance, and security. I’d only recommend it for a quick overnight stay if you get a good rate and have no other option.

Beautiful place to stay😊

Good

Where do I start? the walls just above the floor board was molded and dirty. the tub was old and needs refurbished. The refrigerator nor freezer worked. My food I stored the night before was room temperature the next morning. The door did not close properly you had to force it to close. Needless to say I will not book here again.

Awesome experience

I am a Native here in Miami/Coral Gables, Florida By: Mr. Orlando J. Porta

Hotel management very rude and predudist against black peoples

Pretty dirty room and outdoor areas, staff was very nice though they let us keep our bags there until we could check in so we could explore.

No AC was broken and they don’t do nothing

The place was decent for the one night we needed it especially for the price of the location

Ok spot

good for the price closed to shopping area nice place to stay at

We were supposed to stay two nights but left after our first night. Room was dirty, sheets were stained. Overall highly dissatisfied with our experience.

Yikes

There's nothing in the area to do , especially if you don't have a car available.

This property is ok. You can tell is a little old but is normal clean, not spotless clean. For some nights to stay it is ok.

Staff is very nice and repectable.

I picked this hotel because I had a good experience in Hawaii few years back. It had a small kitchen, very nice environment. But this one not so much. Mold on the bathroom ceiling, soap tray. Bathroom wall and door were chipped. Fire detector alarm has not battery. Lamps lights were not working. Only lights worked were three lights on the kitchen ceiling for the hotel room. The kitchen tools and clothes hangers had to ask front desk. The breakfast was packed Quaker, small muffins, coffee and tea. The transportation was easy use with bus 7 in front of the hotel we could get to many places. Next time, if we going book again, it will be the Hilton on the other side of the bridge!

They refuse to give me my mail and packages. Time and time again they come up with lazy and dumb excuses saying we don't have it simply because they are too lazy to search. I insist and sure enough they find it. I even now pay for signature confirmation so I can name the employee that signed for it! One front desk worker told me my UPS next day air envelope was marked as delivered but they usually come later and actually deliver it. What??? They think I'm an idiot. Another told me they don't have my fedex overnight with HER signature on the tracking. I refused to leave the lobby and two minutes later she hands me my envelope. Now, the lady is telling me my USPS was not delivered because they never come at 6pm, what???? Nevermind the cockroaches and spiders and months in my room and the homeless man sleeping outside my door. AVOID THIS TRAP

Bathroom had mold, towels worn out, tv did not work, coffee station not worth it, staff sound script, did not feel safe, overall not great.

The rooms are nothing like the picture, very bad condition even get insects in room

The room was smelling bad, dirthy,

I booked a room for a week and the bathroom had mold all over the tubs (which they knew prior to give me the room) The room didn’t not have a microwave or a working fridge

Bad sheets smells funny. No toilet paper in the room. Old furniture.

Liked that it was very close to the port.

The door would not close and lock.There was no refrigerator it was broken.No pots and pans No cutlery requested management several times to fix the broken air and refrigerator that ruined a $100 of our grocerit's horrible experience.Horrible property

The bathrooms were atrocious of course I guess I should have expected this though as it’s more for long term stays. Door locks for key cards worked when they wanted too, sometimes you had to try 10 times before it unlocked, then you change the key card only for the same thing to happen. Grab and go breakfast is non existent as it’s just vending machines.

The bathrooms were atrocious of course I guess I should have expected this though as it’s more for long term stays. Door locks for key cards worked when they wanted too, sometimes you had to try 10 times before it unlocked, then you change the key card only for the same thing to happen.

I was in town for the funeral of my father in law and due to the last minute notice the extended stay was all that was available. All 3 rooms I reserved had issues with the bathrooms as the showers/tubs were rusted and cracked all over. The door locks for the key cards worked when they wanted. Advertise breakfast when it’s really just vending machines.

Hotel was as expected, Room was ok. Clean but old in need of updating. Part of the room draw was the free continental breakfast. NOT once in the whole week was this available, every morning was a different excuse.Waiting on coffee, no muffins. Hasn't arrived yet. Should not advertise if you are not expecting to have. Maybe new management is needed. Sorry I would not recommend staying here.

Disgusting and dirty. People smoking and drinking everywhere. Kitchen was dirty with ketchup. Overall horrible I had to leave right away. I wish I can get a refund worse money I ever spend

Terrible

we left the property

Location

Good location but I’ll recommend let the AC alway on van mode. The airplane noise arriving can be annoying, so when the van is on you can’t here the airplane noise. but all in all it’s a good place and feel very safe. Highly recommend to stay there

The room was dirty, the sheets and towels too.

Needed a last minute hotel close to the Miami airport with the reserve now pay later option due to travel issues. This was an absolute joke at this price as it was more like a motel. I got in late and had to check out early for quick flight turn around and had to call someone to come to the lobby to check in and out as it was closed over night. I almost wish I would’ve just slept at the airport. The refrigerator was so loud I had to leave the door open to stop the noise, the “fresh” towels were dirty with visible stains, there was hair and used contacts on the bathroom floor, and the shower wasn’t cleaned well, I didn’t want to touch the kitchenette area and I was afraid there would be bugs due to the lack of cleanliness so I couldn’t sleep, the clock and phone weren’t working. The area by the airport isn’t the best so not expecting the best but for this price I expected more I am sure there are better options.

The property' surroundings were unsafe and very noisy. We were not able to sleep as many people were in the parking lot, and coming in and out the building. The room smelled bad. I don't recommend this accommodation to anyone.

I like the vending machine, really cool, convenient, 10min walk from a food center

Awesome

The room smelled like urine really bad, was unclean and the toilet barely worked.

The absolute worst hotel experience we have ever had. Complained and asked for a refund but still have not heard back. Don’t stay here, it’s filthy, moldy, and dirty and stinks!

The facilities are a bit worn and old.

Anything

Bad service. Not TV remote control in the room, I call reception to get a new TV remote to my room; the receptionist said " you come to get the remote" (there are not room service). She gave to me a bad control without batteries and door; the TV doesn't work with this remote. To get a solution to this issue, I was waiting to next day because there was not maintenance service an manager to fix this at these time.

Had to ask for a tv remote & there was no phone in the room.

Room was clean and reception staff were incredibly helpful and welcoming

Kitchen stove - I’m 101% sure you can find better on scrap yard, everything looks like garbage Place is very not safe to stay, out car was robbed Do NOT go and stay in this filthy place

My stay was fine, the only problem was that there was garbage in front of my room when I checked in and was still there when I checked out the next morning

Ive had better amenities at empty campgrounds

Rooms not clean

Good

Did not have toilet paper, waste paper basket, sitting chair and smoke detector beeped all night

Made reservation, after 6 hours of flying and it being late went to hotel and they said they had no rooms.

Had 2 microwaves in the room and neither one of them worked, had roaches, and trash right outside my door.

would not ever stay there again

We paid 220$ for a night's stay here before our onward journey. We informed before hand twice that we will reach late due to flight timings. The door was locked at the front desk when we reached and nobody answered the phone for good amount of time while we waited with luggage and kids. The person at the desk finally was very rude and unprofessional. There are no elevators so good luck with hauling the luggae yourself on the stairs. Rooms are shabby, smelly and dingy, we did not even have toilet paper in bathroom or a bottle of water as well as no instructions where to find one. Terrible experience. Avoid at all cost.

It was the most scary moment people smoking weed drinking overflow toilets a horror story

El hotel dejaba mucho que desear. Las personas que atienden durante el dia malcriadas. Las habitaciones sucias. El desayuno miserable. No nos guardaron las maletas y alquilamos una noche mas. Le falta mantenimiento al hotel. He ido a las mismas cadenas y ninguna es como esta: pesima.

Quiet place for rooms with dirty floor and unkempt kitchen

Tv lose signal

Check in was okay, was not expecting a $100 deposit and wish I could’ve known about that beforehand. One of our room keys didn’t work so we jokingly tried the window and to our surprise it was unscreened and did not lock. The beds were clean which is what we cared about most. However the room felt and smelled very damp and there were patches of mold on the ceilings as well as in the air conditioner. It’s fine to get through a night but I would not stay here again and definitely not for more than a few hours.

It was missing microwave, the sink didnt drain well, bathroom was dirty. No hit water for 2 jights, very disapointing breakfast. Limited quantity of breakfast items. Even coffee was not available for the brekfast time

I reserved this room and called them earlier that i was experiencing flight delays and would be there, just late. They said ok. I get there maybe close to 1am to find the doors LOCKED. Another family had been waiting to get in too when i arrived. A family came after me (but knew the family ahead of me). After calling multiple times and knocking on the doors for probably 15-20 minutes, the front desk clerk arrives and is immediately annoyed at so many of us waiting to get in. He was very rude assuming none of us had reservations and mentioned there was no available rooms. We all said that we did have reservations and how we called ahead about our late arrivals. the clerk took the family before me and gave them a room. The family that came after me jumped the line and checked in right after. Ok no problem. Now its my turn and he's telling me there's literally no more rooms left for real now. Well how If i have a reservation and i told you I'd be late. He eventually has a legit meltdown screaming and banging on the counter that he has to finish the laundry and he doesn't have time for these problems. I'm just shocked but whatever, not my problem. Find my room so we can all go about our night sir. Long story short, he gives me a room that someone else was in first but left because the AC was broken. Well at this point, its 2am and i have limited options. I had to take the used room with the broken AC after his extreme unprofessional attitude. I'll never stay there again.

Given the opportunity, I would have paid more to stay at a nicer hotel. The lobby smelled like a dirt ashtray ,the room had a musty smell and was in disrepair .. There were cigarette burns in the bathroom counter. The bathroom vanity was peeling apart. There were holes in the linoleum. The toilet didn’t flush and the shower dripped all night long. Also I did see cockroaches in the bathroom.

Rooms smell horrible, offer breakfast as amenities they didn’t have coffee. One of the days the rooms didn’t have water.

Water was cut off early in the morning without previous notification on arrival, even so management knew that was an schedule work

I honestly didn't feel safe staying here.

My stay was horrible, due to the fact that the original reservation to another hotel was supposedly overbooked, then was send to another hotel, I had to pay my own uber for transport , and I believe it’s not ethical, the rooms had a funny smell

Wouldnt let is check in

Very dirty strong stank order water don’t get hot had to take a cold shower TV didn’t work floors dirty my white socks were black at the bottom from walking around hair in the tub and on the counter and in the refrigerator plug sockets wasn’t working and two of the lamps wasn’t working I don’t recommend this place to anyone

Great stay overnight

Room is nice. However it has bad smell due to the age of the property. Overall it was a nice stay

The place looks decent. My flight was delayed so i got to the lobby it was closed. I had to wait 15 to 25 minutes outside. And when i got in the bed i felt crumbs which is a major turn off. Will not be staying here again.

BREAKFAST OPTION WAS NOT GOOD NO DRINKS AVAILABLE MUFFINS AND GRANOLA BARS

There is hardly anything in the Breakfast. The front desk service is bad. Bathrooms are dirty and the sinks are very old with marks all over. Most of the things don't work in the room. There is no common rest room in the reception area. The list is endless.

Rooms are dated, bathrooms were really bad. Most things don't work in the room.

Great staffs

The place is nice but I didn’t find towels in my room

Bathroom was flooded.