Fairfield Inn & Suites by Marriott Miami Airport South

Exceptional

Clean room, staff was nice, nice breakfast… will definitely stay here again

Friendly staff good location to the airport and ports.

The lobby was horrible; the room was decent. The breakfast was good.

Excellent service, easy access to everywhere, excellent breakfast, comfortable and clean room, and a super clean bathroom with hot water.

Staff was great. Everything was clean.

Very disappointed!! our flight was delayed so we reached the hotel said the last shuttle had already ran so 5 of us took uber. When we made a reservation, we put five people. The room says sleeps up to six there were only two queen beds no rollaway no sofa bed. They said they had no other room to put our party in. They also said they do not have extra pillows or linens. The staff was fighting in front of us in Spanish so we don’t know what they were saying, but extremely rude and disrespectful inconsiderate as I was traveling with my elderly mother as well very uncomfortable on top of each other cannot believe that this is a Marriott.

Great location! Airport shuttle was very convenient, just called and they came within 30 minutes. The beds were very comfy. They offered a cruise shuttle, we paid $15 a person and it saved us from getting a Lyft or an uber. Very clean and air conditioned shuttle. We made it to the cruise port with no hassle. Overall, the hotel was great, the staff was very knowledgeable and the breakfast was good. I will definitely stay here again.

Nothing

Breakfast was very good.

Staff was super helpful. We had a toilet that was running, we told the housekeeping staff, within 3 minutes we had a knock on the door. Fixed us right up! Breakfast was a big plus! Nice variety, fresh, and had a fun self made Belgian waffle station. Parking garage was nice to have on the property. We would definitely stay again!!

Hot tub was not heating it’s a half pool half hot tub that doesn’t get the temp even close to warm

Free shuttle to Airport Some staff were mardy

Location was great for the cruise The elevator system was awful and very slow

Location was great for the cruise The elevator system was awful and very slow

Yes

Excellent

Clean room. Helpful staff. Decent breakfast

Very good

Close from airport and close to the ship terminal Our room was very clean and beds comfortable.

Close from airport and close to the ship terminal Our room was very clean and beds comfortable.

Yes.Meet the expectation

Exceptional

Everything. Not applicable.

Muy limpio y el personal muy amable

Close to airport A little steep walkway to front entrance, because I was using a walker.

Close to airport A little steep walkway to front entrance, because I was using a walker.

Very clean and friendly hotel.

Clean room. Breakfast needs work.

Breakfast was good. Hot eggs, sausage, waffles and many other choices. Staff was exceptional, especially the front desk!!

Hot water ended before my shower did! Unfortunate since it was otherwise a good pre cruise stay.

The breakfast was very good!

The breakfast was very good!

Everything was great

Very clean. Comfortable. Friendly staff Not much to walk to if you don't have a car

Not much to walk to if you don't have a car

El desayuno sabroso, había variedad, el café muy bueno y constantemente limpiaban el área. La zona es tranquila no hay mucho para divertirse pero hay un restaurante cerca , The catch de mariscos, muy bueno.

Reception was quick and efficient. Very pleasurable experience. Room was spacious and met all our needs. Centrally located and within walking distance to a lot of amenities.

My experience at the front desk was very disappointing. The receptionist was rude and unwelcoming, which immediately set a negative tone for my stay. As a guest, I expect a basic level of courtesy and professionalism, especially from a brand like Marriott. Unfortunately, that was not the case here. I would not recommend this hotel based on the service I received, and I strongly believe staff should be better trained to treat guests with friendliness and respect!

shuttle services took very long time almost an hour to come

The woman at the desk was so kind and helpful when I realized that I had left my purse in the Uber. She took time to help me contact the driver and get my things back. She went above and beyond!

The woman at the desk was so kind and helpful when I realized that I had left my purse in the Uber. She took time to help me contact the driver and get my things back. She went above and beyond!

Exceptional

Staff are very courteous

Breakfast member was very nice. Didnt need parking.

Breakfast was very good with lots of healthy choices.

Staff was helpful answering my questions and breakfast was good even though i only ate a waffle. But everything was healthy wasn't my choice to pick

Very good

Good breakfast

Great breakfast

The room was clean (if slightly outdated, especially the bathroom) and spacious. When there was an issue with the thermostat battery, it was repaired right away. However, both shuttle services (which were a key component in our decision to book this hotel) had issues - the airport shuttle did not stop at the pick-up area until we specifically called the hotel to give our location, which was not communicated during the booking process, and the cruise terminal shuttle did not show up. We had booked it for 11 a.m. and, by 11:50 a.m., there was still no shuttle and we had to book our own rideshare. The receptionist was dismissive of our questions and concerns about the lack of the shuttle and did not try to communicate about the delay in shuttle service until we asked multiple times. The breakfast options were limited and not very well prepared.

Just ok. nothing special. I thought there would be more amenities at the hotel. kind of depressing.

Simple before cruise stay. The shuttle to the cruise terminal was perfect ($15pp)

overoll good

Excellent

It was a great experience.. the shuttle to the cruise port was amazing

We really enjoyed our short stay here. Very friendly staff. Comfy bed. Shuttle service is great.

Yes

Room was clean comfy beds staff very friendly

Average airport hotel with a better price than most in the area. . Didn’t use the airport shuttle because of a mix-up, that was our fault(didn’t realize there was another level of the airport where we were supposed to be for pickup). Did use the cruise shuttle and the fee was probably pretty standard at $15 per person, and it was fast. Location was good for walking to Target and some restaurants.

Only issue was the A/C doesn't have a constant fan option, so we had to use a cell phone for white noise to block out the fan and compressor turning on and off...otherwise a perfectly adequate hotel for the price

Clean room and check-in staff, especially the staff member who took time to chat with us and offer a personal touch to our stay. Her story was most admirable about how she studied so hard to achieve a doctorate in university. I believe she studied in the bathroom. We were so hear her talk, also very helpful at directing us to see Little Havannah.

Great atmosphere

airport shuttle was great...

Bathroom cleanliness could have been much better.

Clean. Friendly staff. Nice shuttle service that was well organized in the morning.

The room was big, clean. The reception staff that I encountered were welcoming and friendly. Free Breakfast was nice.

Spacious room. Adequate breakfast with many options. Great transportation to/from airport

Staff was very courteous and accommodating. Room was clean and bed comfortable.

Great staff. Happy it was only one night as the breakfast was absolute rubbish. The lobby does smell of smoke so if you arent happy for those aromas beware. Very convenient to the airport so id give it a 3 star.

Yes

Clean & convenient

Room was ok. I don’t think the hotel is worth the $350 ish being charged even if it is close to the airport. Checked in late at night and had to wait about 5 mins for the security to see me and inform the receptionist. The girl on the desk in the morning was great and very helpful. Great Cuban deli in walking distance.

Staff is wonderful. Free shuttle to and from Airport. Sign up for ride to cruise port for a mere 15.00. Breakfast is great and there's plenty of room in the dining and relaxing areas. Also a good place to eat (specializes in Chicken) right across the street. This is our second stay and we'll absolutely book again when going on a cruise. Thanks to the great staff.

Pleasant staff who answered all my questions. No swimming pool. Facility is older

Service was good but the room was old and beat up, and NO hot tub. Only reason we booked this hotel was for the listed hot tub because the weather was chilly. It's a cold whirlpool.

Everything was good. But I requested a room with shower and I didn’t get one.

Just an overall great stay prior to our cruise!

I never received any cancellation email or notification, and when I contacted Expedia, they confirmed there was no record of any cancellation. We were left stranded at midnight and had to scramble to find another hotel with exhausted kids. Completely unacceptable experience and very poor customer service

Staff amazing! Grateful for the happy birthday note and gift. Will definitely book here again

Room was spotless. Front desk Karen was always nice and speaked to me when we returned to hotel. We like the location near restaurants and shopping!

The room was clean coffee was hot

Yes the room was ok

Friendly staff

Great, spacious room. Friendly front desk staff.

Hotel was great, Rooms were spacious and comfortable. Downstairs they had breakfast and coffee available. Was attending a conference and hotel met all my needs and accomodations.

The room is dated and worn. I could see the pool from our room and the slime on the bottom of it. The maintainance workers swept it while we were there but it was still slimy. The front desk ladies were surly. The breakfast wasnt stocked during the whole published times that it was supposed to be available.

Booked a two queen room months ago for 3 adults. Got to check in to be told they only have a King suite with one King bed and a pull out couch. The pull out couch was small and less than ideal, especially since I booked so long ago. Additionally the shuttle to get picked up from the Airport took much longer than expected and each time I asked for status I was told 5 mins. The shuttle leaving the hotel was also very late and the updates were wrong

The room was clean and beds were comfortable. Breakfast was enjoyable and lots of space to accommodate the many people eating on a Saturday morning. Karen was amazing and did a great job keeping everything flowing!

Staff was very helpful. We had two separate reservations. We were able to stay in the same room. Nice basic tasty breakfast.

This hotel is terrible, besides the always busy reception and crowded breakfast table plus limited food supply, the most terrible thing is that I paid my room charge upon check in, however, 2 weeks after my trip, they charged me for $600+ for no reason. I sent them an email asking what’s that for and explained I already paid my room charge for the one night stay. Unfortunately, no response. I don’t know how to solve this issue. Does anyone has similar experience with me? Please, I need help!!!

The front desk people are not properly trained , we traveled all the way from New York to Miami with 2 little kid at night and they couldn’t able to pull our room even booked from Expedia and I never had any issues booking from Expedia. They gave us hurt times and next morning they told us before you go to breakfast come and pay, they were very rude and unprofessional.

I did not have breakfast but coffee was good. Shuttle to our port was excellent.

Clean room.

Great stay

The airport shuttle was great! Breakfast had a great variety and was kept stocked up.

Great location, all clean and modern and as expected. Excellent value. Breakfast is a bit of a scrum, limited seating and could be organised better.

Parking was not in kuded and we are clue less when booking

Clean room, friendly staff, good breakfast, great fitness center, super close to the airport!

Space in the rooms,

Clean room, customer service excellent, shuttle service, it was excellent 10/10

Staff was really Pleasent. Rooms were nice. Shower was AMAZING!!!!

Clean room, friendly check-in

Check in was super easy, only stayed for 1 night breakfast was great. Very convenient to stay here because it’s only a couple minutes from the cruise port

the staff is very accommodating

Everything was good. Breakfast good. Cruise terminal shuttle was a plus.

Perfect pre cruise hotel. Free shuttle from MIA to Hotel. Sign up for bus that takes you from Hotel to cruise terminal for 15.00 per person. Plenty of room in the lobby area to hang out prior to bus. Rooms were quiet and clean. Staff are pleasant and make you feel welcome. Two places across the street for food and drinks, plus delivery options for pizza etc. Will definitely stay here for next cruise.

Damp smell, no hot water, low pressure in the shower. Would never recommend this place to anyone

The desk staff were very kind and accommodating for our requested late check out and storing our luggage while we went to lunch before our cruise pick up.

Extremely frustrating stay. After a long flight, we waited over an hour for the shuttle despite the hotel being just 7 minutes from the airport. When we contacted the front desk, the staff was rude and dismissive. Poor service and lack of professionalism.

Breakfast was great. Didn’t get the shuttle because we got in too late so I had to find my own ride here

Nice clean place

I can not prate a hotel that I never stayed in because they cancelled my reservation right after I made it and will not return my money.

The bathroom was a little dated.

The USB charger next to the beds weren't working. The toilet flush was broken . I guess the room needs a refurbishment before it should let out again. Very unhealthy. Very disappointed.

Wonderful

The room was clean, front desk was pleasant , and breakfast was nice.

While the room was not exactly spotless, the staff was very friendly, couteous, and accomodating. I think the place was a bit overpriced for something that carries the Marriott name without the Marriott class.

Yes great

Very nice staff

Yes

Staff was great. Free breakfast awesome

Incredibly loud HVAC system (banging/grinding).

Clean

Super clean, spacious and great breakfast. If you are going to Miami for a cruise, this is the best choice!

It was a good experience

Staff was courteous, the location for travel to the cruise port was great.

Fairfield Inn and Suites was very clean and so quiet. There was a free shuttle from Airport to hotel. And for a small fee, puckup and delivery to cruise ports. I'd recommend to everyone who needs peace and quiet before heading off to new adventures.

Very old room and smell bad. Staff are good though

Karen was amazing! Very informative and kind.

Room clean. Staff friendly and helpful

Room was clean very good customer service

The room was very clean and staff helpfull.

The room was great however we ended up with a room facing the main road which was very loud

Your staff at the registration desk was fantastic and helped us also find a good place to eat.

Do not stay at this hotel. The hotel rooms are completely filthy. We had stains on walls, curtains, valance, ceiling, headboard and carpet. Crack and hole in walls. Front desk staff is salty and likely tired of complaints. The "pool" is the size of a hot tub. You can get a much better and cleaner hotel for the same price. I would poat pictures but Travelocity won't let me upload. Check Google reviews. Many pictures there.

Yes

Got to hotel after paying for it and ride share only to be told they have no rooms.

.

Called 3 times

Staff nice helpful

Only thing. We had an extra guest.....a gecko 😆

Excellent says it all

Friendly staff

Desk staff were not friendly, didn’t accept the card I wanted to use, gave us an accessible room when we aren’t in need of that, the a/c in the room kept getting warmer, the windows had no seal—we heard every plane that flew by every 5 minutes, loud music from the restaurant around the corner, several sirens, screams/fights. For the $$$ I spent, not worth it. I wish I had stayed at the Marriott next door which is where we ate lunch.

The room was pretty standard- no frills. But the walls are VERY thin. You can hear your neighbors talking

Room

I would like a refund. The network was down so I couldn’t watch tv and there was a storm going on outside so I sat in the room and couldn’t even watch anything. The room was dirty after I waited over an hour to get in a room. The toilet was clogged and I was moved to another room while moving my belongings security was sent up to get the keys for the other which made me feel like I was doing something wrong. It was a terrible experience. And the rooms smell horrible.

Check in was rocky at first because the internet went down but everything went great and was handled with ease!

Good place to stay. They could work on their shuttle and communication related to it. It is more difficult to catch their shuttle than it should be.

It was good, hotel shuttle had us waiting aan hour to get picked up at the airport

It was a good stay for overnight. just disappointed that we couldnt use the hot tub as that was the reason for booking. Our flight came in 9pm and they just closed it and wouldnt open it

Friendly staff good customer service. Ideal location for airport and cruise line

Room was clean and fresh. Karen was very helpful and friendly

Check in staff were very nice and even remembered our name through out the stay. Clean property and safe parking. Would def. Recommend!

The shuttle was late. The breakfast need more variety

Airport shuttle free , hotel clean

Staff was exceptionally helpful.

Nice big room. (Just got back from Europe.)

Very friendly staff

Poor instructions from the night shift receptionist. However the hotel has a great value for the large size of the rooms. The breakfast should be optional at my opinion and not as included package.

AC needs maintenance, you can sleep with the noise that it makes

Perfect for a short stay at the airport

Love the airport shuttle, location and cleanliness

Everything was excellent

The room is very nice and well-appointed. I'm looking forward to the breakfast buffet in the morning.

Was pleasantly please with the overall condition and cleanness of this hotel, the last time I stayed in Miami at an Extended stay it was disappointing, this one was quiet and clean, comfortable bed, I will book again when I need to be in Miami near the cruise port, I'm looking to go back to that area around New Years let's see how it goes.

front desk lady arranged breakfast bags to go since we were departing at 5am.

Everything was great except it’s quite noisy with traffic and plane noise.

The shuttle was great but upon check in the ac did not work and there was blood on the sheets. We ended up getting a refund and leaving.

Very clean and friendly staff.

The service

This is a great hotel; the shuttle from the airport arrived in minutes; room was spacious and clean. We walked down the street to the “Latin Cafe” (a 3-minute walk) and had great food that was not expensive! I would definitely stay here again. We went on a cruise, and the hotel arranged a shuttle to the port for us😀. They have a very good breakfast, also!

On evening shifts Karen has been very helpful

The location worked excellent for me and my trip plans.

Quick trip to watch a baseball game. Easy check in/out. Close to airport and food.

Great staff!!

Very friendly staff

That good

Front desk staff were polite and friendly. Room was clean. Overall very happy with choice, we were here one night.

Peaceful

Great staff and clean rooms.

Easy to get into. Nice breakfast.

Nice, easy, short stay with cruise port and airport shuttles.

Jeanie & Karen are Amazing!!!

Parking was a bit challenging but the room and staff were amazing!!

Limited breakfast options but helpful staff

Not clean and the toilet seat dirty

Room is comfortable but morning traffic noise is an issue if you need sleep. And the showers were pathetic. Old shower heads with sediment crust, hardly any water pressure and hot water barely registered warm. Nice views of the city though!

Bathrooms were dirty and the elevators werent working.

I liked that they had parking right by the door, but it’s kinda like a secret; you think it’s for deliveries only because they have a sign that says don’t enter or exit; so you go to the lower parking, but if you use it, it’s great. The staff was very nice. No microwaves in the room, but there is a microwave in the lobby. The free breakfast is limited. lyou only have one choice of breakfast meat which was undercooked. Don’t offer milk for lactose intolerant people, except for the one pitcher of oat milk by the oatmeal. Limited butter for the waffles once it’s gone they tell you too bad, It’s gone,no more. My room was dirty. The bed was made nice. someone else’s clothes tags and strings were on the floor. Crumbs were on the refrigerator and a stain inside the refrigerator. Something was splashed on the wall. Thick dust and crumbs behind the desk and the bed. Neighbors door slams so loud it disturbs you and there were noisy children, but the place did look nice. breakfast Juice would’ve been delicious but tasted watery. Front desk lady told me to walk across the street to a restaurant for some delicious food and if they’re too crowded go across the other street for some delicious food they’re open till 3 AM. Took my child across the street to both of the restaurants and they both were closed.when I came back and told her, she just smiled and said oh. Front desk ladies never told me about the car rentals or the attractions packages but they told the other couple who came in.

Good

Great location, friendly staff.

Amazing staff room very clean breakfast was great

Jenny at the front desk was great! She recommended a restaurant called Catch of the Day right across the street, great food! She was super attentive, took care of our late checkout request and very knowledgeable about the local area.

Elevators were not working

The location is close to airport

N/A

Elevator was not working and WiFi gave problems

Great and friendly customer service

Location is next to the airport.That's the only real bonus. Final note: upon leaving for the airport, the shuttle was to depart at 11:30, but left without notifying anyone in the lobby at 11:20. Total garbage hotel.

When I returned from my cruise, I arrived early rooms were not available which is okay, but there the staff was very rude when letting me know there was no room to store my luggage so we had to sit in lobby for several hours. It was just the non courteous way in which we were inform ed of things.

Shutle

The room was big and comfortable and breakfast was good .

Property is good location and just needs more attention. Thanks again for the opportunity with your care.

Staff was very nice. We were able to check in early due to returning from our cruise that morning. Overall great experience. Only dislike was a very strong cigarette smell throughout the hotel lobby.

Everything went well, close to airport but still quite

Todo excelente, el shuttle súper rápido, el desayuno muy bueno. Todo excelente

It was a nice and convenient spot however I had to pay for parking.

Good

Easy access

I stayed at other hotels near and nobody made me pay for parking