DoubleTree by Hilton Murfreesboro

The room was clean and well kept. The breakfast was $14 for the same thing you get at lesser hotels, free with your stay. Room and Check In Staff were wonderful, breakfast I could have gone the street at a drive thru for more selection.

The property was very clean and comfortable. I have no complaints or disappointments. Good wrk.

Fully Paid for a room and booked it for my husband and son, and they couldn’t check in because I had paid for it. The staff was no help even after I called. They ended up having to go somewhere else to get a room and I didn’t get a refund. So we had to pay for a room we couldn’t use.

We needed an emergency last...

Very good

Very good

We booked 2 rooms With 2 queen beds each through hotels.com but when we checked in we were given 2 rooms with king size bed. They gave us roll away beds that was all metal and when we asked for extra beddings to Make it softer, they never gave it to us. The mananger is more confrontational than helpful. The front desk workers are extremely nice and welcoming.

Everything was excellent.

The breakfast was not very good, especially since you had to pay for it instead of being a free continental breakfast.

Clean rooms and hotel. Fresh cookies are awesome. Needs updating. Beds are too hard. Area is very congested.

I called ahead to inquire about the pool hours. They told me pool was open. When I arrived the first room assigned to me was not clean, towels were everywhere. They gave me a different room. We went to the pool and all the towels were dirty and piled up

The tv in the room gave us issues, but staff was friendly for the most part

Was there two nights. We had no service while we were gone and it was disheartening to arrive to a dirty room. Had to ask front desk for tea and clean cups. I asked if our price included service and she said it did indeed include service. She apologized and brought what we needed up in spite of her working by herself. The website indicated sound proof rooms and we could hear everything in the hallway, we were next to the ice machine in room 400. This was the first time at a Double Tree as it was closer to my destination as we usually stay at IHG hotels. We thought it was an upgrade and it was not.

Exceptional

Very clean and the 3 ladies that work the evening of 05/02/26 were awesome and so friendly. Thank you

This was my first stay at a Doubletree, definitely will not be my last.

Very clean

Very clean

Staff were super friendly and helpful. Super easy check in and out. Location was great!

Exceptional

Stayed for one night was really good. The lady at the front desk was really nice. Room was clean. Shower pressure was amazing. Noticed there was a pool, totally forgot about it. Free water and a cookie at check in was a delight. Just wished they had a free complimentary breakfast. I believe a breakfast buffet was available for $14. Hotel location was nice as well.

Exceptional

Exceptional

I booked through a third party and there wasn’t issue with it. The staff at check in were very sweet and made sure they sort it out for me!

I booked through a third party and there wasn’t issue with it. The staff at check in were very sweet and made sure they sort it out for me!

Staff was super helpful and friendly, bed was very comfortable, entire property was quiet despite a soccer team staying for the first night of our stay. We liked the bar and restaurant option for breakfast and dinner.

Staff was super helpful and friendly, bed was very comfortable, entire property was quiet despite a soccer team staying for the first night of our stay. We liked the bar and restaurant option for breakfast and dinner.

Our family was in town for soccer. The Doubletree provided excellent service at the front desk. Our front desk customer rep. Was very welcoming and accommodating. The indoor outdoor pool was a pleasant surprise. The rooms were clean! We enjoyed a nice dinner at their restaurant on the premises which was also very good along with excellent service.

Yes

Front desk gave wrong room number, causing me to go back and forth. The “indoor” pool was connected to the outdoor pool. Therefore it was too cold to swim in. Our TV didn’t work, so we had to wait an hour on maintenance to fix it. There was no hair dryer, and the front desk could not locate one for me. Worst of all, when we turned on the shower, the water flowing off the wall was brown as can be. Unpleasant stay.

Everything was good

The bed was so comfortable and the staff was very friendly and helpful. Everything was good

Exceptional

Clean room, wonderful pillows and blankets

The linen on the bed had way too much clorox bleach in them, couldn't sleep for inhaling it.

Room was clean and the staff was very nice

The staff at this location was very friendly. Front desk that check me in his name was Andre he was very polite and patient. He made sure he went over everything with me including let me know about the yummy cookies and offered bottled water and every time I seen him coming down I was greeted with a smile. I wish the burger restaurant stayed open later!

The staff at this location was very friendly. Front desk that check me in his name was Andre he was very polite and patient. He made sure he went over everything with me including let me know about the yummy cookies and offered bottled water and every time I seen him coming down I was greeted with a smile. I wish the burger restaurant stayed open later!

Buen servicio

Customer Service is always amazing! Clean.. quiet.. relaxing stay. Location is Convenient to a little of everything.

Great staff and facility

Absolutely enjoyed my stay. From the staff to the property. Everything was great. I will definitely be returning the next time I'm in the Murfreesboro area. Great location for a great price!

The staff is great

Always clean and amazing staff

Very kind staff. Complementary breakfast. Also, facility is modern and well maintained. Much better quality overall than similar hotels

The bed not in good shape especially the pillow case. It had dirty on it. I did share it with person i check out with . She did verbally apologize. I have never had that experience staying at double tree..

The room was great and a comfortable bed. I wouldve given 5 stars but the pool was freezing. Thats one of the biggest reasons I booked this hotel. Hotel staff was awesome

Yes and the front desk staff were very courteous

Very clean hotel wth nice amenities.

Front desk guys extremely courteous!

The room was very clean. The staff was very professional and courteous. What more could you ask from a hotel.

Heated pool..freezing. Pool was the main reason we booked hotel & too cold to use. Room had dry dog food on floor, used discarded condom beside bed, not enough hot water for showers/baths. Staff was very nice & tried to make amends. Received a free breakfast that was cold and also disgusting. Again, staff at least was pleasant. Will not stay again.

Clean room, very welcoming staff.

I have never received a receipt from you. Here’s what DID go well: the room, the staff and the amenities.

😘

The Doubletree in Murfreesboro was a wonderful stay for us. Our premium bedding and pillows were a welcome nights sleep. Very comfortable bedding. We slept like babies. The room itself was very nice, all modern decorations. The hotel staff were all super. We'll stay again when we're up this way.

Clean room and friendly staff

Room was clean. Front desk employees very nice.

Great room. Staff member very pleasant. Room clean and tidy.

did not use breakfast

The room was lovely, clean, and spacious. Will return again. Only thing missing was the warm cookies.

Everyone was absolutely wonderful

Room was clean, staff very friendly.

Great hotel. Staff was amazing and room was nice

Overall happy and pleased with everything.

Reserved a double queen. They put us in a king with a roll away cot. Three females traveling all over 58 didn’t appreciate the roll away cot .

Hotel was ok, location is good, overall, it's ok.

Very clean. Nice hotel. Friendly staff.

Clean and comfortable rooms. Very quiet with no interstate traffic.

I never stayed at the hotel that night. When I called to confirm this so Zip could refund my payment, I was met with rudeness and aggression. Although I still have to pay for a room I never checked into, I will never book a room with the Murfreesboro establishment again, due to the manager's rudeness.

Yes

With the cost of the room, the hotel failed to meet anly of our expectations. The hotel was very loud, hard time to sleep. The room had table and chair pushed in an area too small. hThere was no clock, how to you tell time. TEh toilet paper was located in a place that you had to reach behind you. The sheet was not properly placed on the bed and the corner of the sheet came up. Very uncomfortabe. Based on our firs stay at a double tree, it will be our last.

Everything about the facility was good and clean. Staff was very friendly. Room was a little smaller than we expected but fair

Staff was friendly, room was very nice, would stay here again no question

I had to book a last minute hotel room because of poor weeather and car issues. I checked in at 2am and had to wait about 2 hours to get a room. Staff said there was a system issue... but why would there not be another optionto check in customers late at night? I shouldnt have to wait in the lobbybthe long after a brutal drive. Plusbi was charged lotsbof money for a brief stay. I was told by management that they couldn't offer me partial refund. Im not happy at all.

Friendly & efficient staff at the front desk at both check in & check out. One of the 2 elevators was out of order so we sometimes had a long wait to go up or down. Also, it would be nice if they had more luggage carts available. We were unable to secure one when we were checking out so we had to make multiple trips from our room down to the car. But overall, we enjoyed our stay.

Beyond a perfect stay! Friendly Staff! Very clean rooms! All around Great Experience.

The hotel was dirty and noisy, too much construction happening. The room was clean but the floors were dirty too. I would advise not staying here until all the work is done and then scrubbed

We didn't realize the property was in the middle of renovations until after we got there. The coffee maker still had the old coffee pods in it and no new ones. Best were too firm. And you could clearly hear people in the hallway. We also didn't realize this was a pet

The update is excellent. Eventhough the updating was still continuing, it did not disturb me. Love the beds! Love the cookies!

The check in process was easy, didn't reveive notifications that the hotel was undergoing renovations until after paid. No complimentary breakfast. Dog friendly option was nice and we had a room at the end of the hotel near a staircase which was great for letting our pup out.

Thank you!

Manager was rude indignant and unhelpful. I was told it was under construction but was not told in the even of a storm the indoor Pool would not be available because it connects to the outdoor pool. It’s stormed the evening we checked in. Pool is open till 11 which is why I booked the hotel so we were unable to use it. I asked for a late checkout at 12 which I was granted. I need to find out that the water was gonna be shut off at 11 am till 4 pm which meant I could not shower neither could my three children who I was travelling with at 10:30 before I knew this. I went to the bathroom and there were no lights but the door shut it’s pitch black in that bathroom. There were also no lights in the room. I called the front desk to say I thought they had shut the breaker off by mistake nearing 11 o’clock knowing I had a 12 pm checkout and the girls wanted to use the pool, they offered to move my room. My child is type one diabetic. I had insulin in the fridge and her snacks. It was a lot to move by myself. I mentioned this would take up time that we would not be able to use the pool because we will be moving but I would move so I could showersince I couldn’t shower with the lights off when I went down to the front desk to get the new keys I saw the new signs that had been put up that were not there the night before saying there would be no water from 11 to 4 which meant that the whole moving of the rooms and packing up all my stuff and the children’s stuff had wasted time.

Came in late with our dogs, she wouldn't give me a 1st Floor room to accommodate us, gave us a 3rd floor room, the keys wouldn't work so thank God for Don who moved us to room 114, by a side door, which is where we should've been to start. Other than that, things are fine

Great room and service.

Hotel was doing remodeling which had a little noise. Took 3 stars because housekeeping entered the room without knocking and I was standing there in my birthday suit about to get in the shower. We even had the do not disturb sign on the door. Very embarrassing and humiliating.

Nice place under renovation. New folks in restaurant took a long time for food. Would stay there again.

I really like this hotel. This was not our first stay. We keep coming back. The pool area is nice. The hotel is clean and friendly. They were working on it this trip so there were some areas blocked off. It was quiet and clean.

Always a pleasurable stay.

I know the hotel was under construction, but next time they should try to put people in rooms that are not underneath jackhammering all day long. It needs a major facelift.

No,shower tub only, tub was stopped up, mold in the ac unit discovered after being there all nite

It’s a dated facility. Rooms ate clean but needs updating. All outlets were stripped. Bathtub needs updating to a walk in shower. Decor is 25+ years old.

Comfy stay

L

Great experience! Very clean rooms, elevator, great and helpful staff.

The pool is pretty awsome, the staff was amazing. Thank you Angel for the comps. Dont forget tje water and cookies honestly this place was perfect we will be back

Nice property and friendly

Nice pool. Staff always pleasant and yummy cookies on check in.

No coffee due to laziness. No coffee 10am. Repeated housekeeping Knocks 8,9 am when registered for late check out. Rude.

The room was nice. They were in the middle of refurbishing but we were not bothered by workers or noise. And, we had a nice refurbished room.

Checking was easy and friendly. But they were doing remodeling and the noise of the jackhammer made it not easy.

Nice location, staff are friendly and cooperative. Hotel room was clean. Didn’t try the amenities as my stay was just overnight. Hotel is under major construction renovations to offer upgraded service going forward.

Our stay was good. The construction nosies going on during the day made it hard to really relax. Did have a few bed bugs of some kind in the bed while we were there. Rhe pool was nice but would have been nicer if it had a hot tub also. Angle, the front desk associates, and the bar/restaurant manager and server were great 10/10 for helping us out.

Fantastic experience. Angel at the front counter was really friendly and very helpful in making my check in happen in less than 5 minutes!!! Highly recommend anyone to coming to Murfreesboro to stay at this hotel!!!

Expedia would not refund money which was not given to the Doubletree in Murfreesboro.

Enjoyed my stay

Me cobraron mi desayuno muchoooo ruido no se pudo dormir

Construction debris & lack of cleaning service were sore spot in what would’ve otherwise been a great stay.

Excellent place, clean friendly staff great breakfast

Great clean rooms, and excellent front desk staff!

It was a good hotel, great service, great restaurant, amazing pool. The only bad thing was the air conditioner was not working properly.

The faucet in the shower was leaking The ceiling had dark /dirty spots on it either mold or from the air conditioning We went to the restaurant for drinks a double on the rocks it was $24.00 you could buy a handle for that at the liquor store We have stayed at Hilton’s before This is the worst !

Nice

Loved everything about this stay!

It’s a beautiful property and they have an amazing pool!

My stay was awesome. Everyone was friendly and helpful and our room was comfortable.

Property was a little dated, they were doing renovations. Place was clean, staff helpful, bar food and music were pretty good.

The room was excellent and comfortable. The in house restaurant was very good and convenient. Nearby dining options were plentiful.

You double charged me u tried 7 times to cancel because we had 2 reservations. You over charged mea one night stay. And you were chargibg the room rates. per night. Your front desk staff wouldn’t cancel. The other reservation was pad in full. You are a poor company. I would never patronize you sgsin snd would not recommend. You wouldn’t even accommodate a family member from Florida she had to go someplace else. Thst poor customer service. The third party is terrible and this hotel is terrible. You won’t post the truth

We stayed over Easter weekend for two days. Enjoyed the stay. Clean rooms and quite.We will stay again.

Visit family here every year I would not stay anywhere else Love the cookies!

We stay here every year for a sibling’s reunion. It’s always good. Thanks!

Room was clean, bed comfortable, staff friendly.

I liked the shape of the room. The king bed was on an angle and I also liked the ambient lighting in the room.

Great place to stay

Great clean hotel

Great hotel with great surrounding restaurants

We have stayed here many times over the years. Never disappoints

Great

Great location, Parking & staff. Will stay here again

This was the perfect stopping point after 13 hours on the road. Happy they had a restaurant and the musician was a bonus! Will stay here next year!

This is our favorite place to stay in Murfreesboro

Convenient to shops

I had high hopes based on reviews, but was extremely disappointed with my stay. Not only was the room in less than ideal condition (worn furniture and construction), the bathroom was filthy (hair in tub, stains on the floor, grimy tub, grout that looked like it hasn't been cleaned ever) and the walls were so thin that my neighbors kept me up most of the night. It took an act of God just to get some extra toilet paper, because none was left by housekeeping.

Decent place for the money, but why do they not have coffee available 24/7 like all other hotels in this price range?

We were missing a few things like hand soap and caffeinated coffee, otherwise it was good

The staff was great. We were disappointed that the restaurant was under renovation. When we got to our room door lock was broken, had to wait for maintenance man to fix it! They gave us complimentary breakfast for our inconvenience, that was nice!

The girl who checked us in was amazing! Very friendly.. asked what floor we wanted… gave us water.. even asked if we wanted it chilled or room temperature and warm cookies. We went to breakfast ( she told us it was a limited menu because of remodeling ). We pre-paid $10/person. It was VERY limited. The lady working the breakfast bar later said they could make us eggs/omlettes but we were finished with our bagel and needed to leave

Just a quick overnight on our way. Very comfortable room and bed. Friendly staff.

East access to freeway

The hotel was close to the mall. And a lot of options to eat at.

Booked a spacific handicapped room. Was given a different room. With the correct shower requirement, but a smaller bed, refrigerator that didnt work, aor condiyioner that was VERY loud and bathroom sink that didnt shut off wothout pushing handle fown and tobthe lup to the left.Was

My entire floor smelled the entire time of marijuana. I had a drunk woman open my door and if it had not been locked, she would have come in. The air was hardly circulating in the room. The lighting was terrible. House keeping just comes in and didn’t knock. I was just done getting dressed. I won’t stay here again.

Check in was seamless and front desk attendant was one of the best I’ve dealt with.

Steph was very friendly. The pool area was very nice, indoor and outdoor pools are connected, there was no eating or drinking in the pool area. Would have liked to enjoy some snacks. Rooms are very dated but as usual with Hilton, beds were VERY comfortable.

Great customer service

Convenient

Great experience

for a price I don’t see it why it’s so expensive when the room is very small and how it seems from the picture they show it’s not wet to be expected, but however, the front desk was nice. The inside of the hotel was nice and I really enjoyed myself, but to stay an extra night for 100 and some dollars is outrageous to me.

Everything was good with the stay EXECPT the dozens of kids running the halls, screaming and parents not doing anything about it. I would have stayed somewhere else if I was told about the hotel being overtaken by kids.

Property is old and tired and desperately needs updating, but we had a good nights sleep.

The hotel is close to multiple dining options and in a (what felt like) safe location. Our room was quiet. However, the sink drained very slow and the toilet was sensitive. Very little toilet paper and liquid only (if you know what I mean). The pool is indoor and outdoor. We did notice a very large spider in the pool near a drain. Overall, the stay was pleasant and we would stay there again.

The staff was friendly, the room I stay in housekeeping did a good job. I have no complaints

The rain was excellent. Having stayed there in the 1990s compared to now it has been upgraded to reflect common new styles. Thumbs up.

Very comfortable and convenient. The setting was very different and welcoming

Everyone was very nice

Upon arrival my bed sheets were nasty. I asked the front desk to have my bed sheets changed and the housekeeping just dumped the new linen on the dirty bed. The iron did not work and it took house keeping 12 hours just to bring me a new iron. Needless to say I had a terrible experience.

The customer service was excellent, food at restaurant was good ( but hours of operation was very limited.) the lights seem dim and upgrades to facility is recommended.

Shower was less than adequate and shower curtain did not close.

Very comfortable place.

Staff was very friendly...room was clean and nice...no complaints

No wash clothes in room. Asked for some but never got any prior to checkout time.

This place was dirty, dingy outdated, small inside of the actual rooms. It was very dirty. I would not recommend to anyone.I’m so disappointed that this was considered to be a Doubletree

Clean hotel, friendly staff. Easy check in and check out. Has a restaurant onsite.

I enjoyed everything, all was good 😊

Room was clean but thermostat was set at 62 degrees. Took awhile for room to warm up. Breakfast was very good and worth extra ten dollars per person charge. Recommend purchasing breakfast with hotel.com. Otherwise cost was fourteen dollars per person on site.

Nice property

The staff was very friendly! From the check in clerk to the cleaning staff!

Was ok.

Great stay! Love the pool and easy to check in!

For the price I would have expected breakfast to be included. $350. It was high school sports state championship week so prices inflated. Staff was great. Hotel very quiet despite being full.

Overall awesome stay. Will stay there next time for sure.

The manager was very rude. Other than that, we had a good time with friends!!

It was older and had a musty smell to it. It was clean though.

This property was old, unkempt, filthy and filled with mold and termites.

Very friendly front desk team! Hannah specifically went above and beyond to make sure that we were happy and comfortable!

The people next to our room was obnoxiously loud and the hotel does not have a manager on site to ask them to be courteous.