Comfort Inn Downtown Nashville - Music City Center
About Comfort Inn Downtown Nashville - Music City Center
Located in the heart of the Downtown within Central Business District, also within walking distance to Bridgestone Arena, Country Music Hall Of Fame, New Music City Center, Honky Tonks and many more. Enjoy the prime location with Live Music Venues,Fine Dining close to the hotel. Free GigaBit Wifi,relaxing Massage chairs in the lobby all these are complimentary. Each room has a flat-screen TV, safe, and private bathroom with a hairdryer. A small refrigerator, coffee machine, and microwave are provided. Guests can take advantage of the on-site business center, fitness room with cardio and weight equipment, and coin laundry facilities with detergent available for purchase. Free coffee is served in the lobby. Within a 5-minute drive of the hotel, guests can explore the Bridgestone Arena, Music City Center, and Country Music Hall of Fame and Museum. Ryman Auditorium, ASCAP, BMI, and Music Row are within 1.4 mi of the property while Nissan Stadium is 2.2 mi away. Our friendly staff takes southern hospitality seriously, and we’re here to help you make the most of your visit. Stay where stars stay at our Comfort Inn® Downtown Nashville – Music City Center, which is in the heart of Downtown and the Central Business District. You can even walk to Bridgestone Arena, home of the Nashville Predators, Country Music Hall of Fame and Museum, Johnny Cash Museum, Music City Convention Center and much more. Enjoy our free WiFi, complimentary massage chairs in the lobby and a delicious breakfast in the morning. Plus, we're pet-friendly.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
Reviews
Comfort Inn Music City Center offers a convenient location near downtown Nashville, with friendly and attentive staff. The rooms are generally clean and comfortable, but some guests have reported issues with cleanliness and maintenance. The hotel provides a good value for the price, but some guests feel it is overpriced for the condition of the property.
- Convenient location near downtown Nashville
- Friendly and attentive staff
- Inconsistent cleanliness and maintenance in rooms
- Some guests feel the hotel is overpriced for its condition
- 3/5
The room was not very clean. Random stains on the walls, shower wouldn’t drain properly, and floors in the bathroom looked like they haven’t been mopped or vacuumed in a while. A good place to crash for the night but just don’t look to closely lol.
- 5/5
Love the location
- 1/5
The worst experience ever never go to this motel
- 5/5
Great location, clean rooms, free breakfast included made to order omelettes. Staff was friendly
- 5/5
Loved the rooms and great breakfast
- 4/5
Great room for a one night stay. Approaching our room from the outside I was worried a little that the inside was terrible. But it was good. Im pleased .
- 3/5
The room was large and fairly comfortable. Furnishings looked a little like they came from Goodwill but they were in decent conditions. The free continental breakfast was actually better than most.
- 4/5
Great location right off the freeway and just a $6-$7 Uber to Lower Broadway. It was close enough that we walked there and Uber'd back. Nice pool and very solid breakfast. Would definitely stay again.
- 5/5
Close to broadway
- 5/5
Breakfast was excellent! So many great options. They made omelets while you waited, you could choose from so many options! Waffles, pancakes, scrambled eggs, sausage, fresh fruit, cereal, bagel, toast and yogurt. Coffee, juice, tea and water were also available. The breakfast area was kept very clean. The staff was always very friendly and helpful. They were able to give us a later checkout due to the need of going to the hospital to be with our niece who had to have major surgery. The only negatives that I can really think of would be that the rooms need to update to not have carpet on the floors--especially in rooms with pets (since I had to bring my dog and the fact that you have to pay for parking. I would definitely stay here again!!
- 5/5
Everyone was kind and helpful. The breakfast was delicious
- 4/5
The only thing we found a little disappointing was the ‘fitness centre’. It has 3 treadmills, a stepper and a bike. There is also a rack of mismatched hand weights. The pool area is nice and clean with lots of fresh towels.
- 5/5
Nice, and clean
- 5/5
Could use better quality sheets the ones on our bed were thin and lots of pills making it feel uncomfortable
- 2/5
Not a great place but was the best I could find and wasn’t expecting much could have been cleaner
- 5/5
It’s was much needed peace and quiet.. room was clean and neat
- 2/5
rooms are smaller than average . Not happy with bathtub no room for soap or lotions. There was an unpleasant odor in the room. Breakfast ok. surprised at $22, fee for parking in an open lot per day.
- 3/5
It does look like they are doing some renovations but it was a bit ridiculous.
- 3.5/5
Good
- 4/5
The breakfast was good and the bed was comfortable. The elevators were questionable, there were signs up in them saying permit in office, as they were moving up or down they would rock back and forth. If you are able to take the stairs
- 5/5
Photo was clean and it was right within walking distance, about a mile, from downtown Nashville
- 4/5
Great place to stay last minute. close to everything in downtown. my only dislike was it was next to the freeway. Hear loud cars and firetrucks all night.
- 1/5
We were met at the elevator after checking in, and were told that our room needed to be changed to accommodate our pet, when we got into our room there was black mold everywhere, the carpet was ripped up, there was what seems to be blood on one of the comforters and the lamp shade. Horrible experience overall
- 3/5
Staff in the dining area were great and super friendly. Rooms need an update. Location is very good.
- 0.5/5
Location was good Dirty, bugs in the room internet connection was bad
- 5/5
Great pool, location, excellent breakfast Every thing
- 2/5
There were baby roaches on the third floor, but we were moved to the opposite end of the hotel on the 2nd floor and it was much cleaner
- 4/5
Staff was fantastic! I changed hotels VERY last minute due to finding a live roach in my room. Happy to report this hotel was very, very clean! No critters! Close to lots of eateries, close to hospitals, close to pretty much everything. You do have to pay for parking, however. Parking is somewhat limited. Beds were comfortable and I loved the pillows. There is a breakfast, but I had to check out prior to the start of it.
- 5/5
the room was clean and easy to find during our stay.
- 2/5
Disappointing
- 5/5
Great location Nothing
- 5/5
Nice pool area, ice machine and laundry close to room Having a better tv guide
- 5/5
Exceptional
- 4/5
Very good
- 4/5
Very clean chill vibe prefect stop .
- 4/5
Very good
- 3/5
The location is convenient, walkable to the Broadway venues at Nashville. The breakfast was very good. I found it’s expensive for what you get, room is old, very small, beds uncomfortable. The floor of the halls uneven and dangerous for an old persons
- 4.5/5
Location Location Location Room appeared to be located close to some long term rooms / tenants. In these cases person's like to hang out in front of their rooms like a front porch. Also appeared to be several homeless trying to get out of the heat of the day by hanging out in the breeze ways and the stairs. This appeared to excepted by at least one staff member as i personally seen him walk up begin a conversation that ended in a fist bump with one of the homeless gentleman.
- 4/5
Very good
- 5/5
Exceptional
- 1/5
The door barely closed and had holes so bugs could get in. Had a bug in my bed when waking up this morning. Friend left her Apple Watch on accident and did find my and it was there yet “no one could find it there” so obviously someone stole that. Was kind of gross and dirty. Wouldn’t stay again.
- 4/5
Very nice room and was clean, the price was very good but the front desk attendant wasn’t very nice. Other than that it was nice.
- 1/5
This is a MOTEL which I was not aware of at the time of booking. The room we were assigned was directly in front of the parking area. There was a lot of parking lot noise, street noise, and people hanging around having a parking lot party in the middle of the night which kept us awake. In my experience I would not say it is family friendly … more of a “party” location. This is an older property that has been updated but it shows its age. Rooms are very tight and bathroom sink is unusually low. I’m glad that my stay was short… I would not stay here again.
- 2.5/5
Pool was freezing. Room was disgusting. There were pubes in the bathroom and the towels looked dirty.
- 5/5
Exceptional
- 1/5
I was uncomfortable when I pulled up to the parking lot and saw activity that was going on
- 2.5/5
Location
- 3.5/5
The location was pretty central (about a 20 minute walk to Broadway). There was a small, clean pool, with lots of towels and sun loungers. Check in was quick and simple and we got a (paid) place to park. Breakfast was okay and free. There was chilled water in the lobby to fill water bottles. The room/hotel decor is very dated. Staff were fairly no-nonsense (not friendly, but not rude). Nashville taxes were quite a surprise, so the price we paid was a lot more than we were expecting.
- 3/5
Room was a descent size but floors were dirty and overall room could have been cleaner. The door was difficult to lock and beds were just okay. Breakfast was not good. The biggest positives were close proximity to the highway, we were able to bring our dog, and the gentleman who checked us in was nice. However, would not stay again or recommend.
- 5/5
One thing I really appreciated was that the bed had plenty of large, comfortable pillows, which made a big difference. The bathroom was clean, the shower had good hot water, and the room felt well taken care of. The location was also great and very walkable, which made it easy to get around and enjoy the area. The staff were friendly and helpful, and I really appreciated that they allowed a late checkout. My only small gripe was having to pay for parking, since I have not typically had to do that at other hotels, but the price was fair and it was not a major issue at all. Overall, I had a very positive experience and would definitely recommend this hotel. I would be happy to stay here again.
- 4/5
I like the proximity to Bridgestone Arena and Broadway, about a 15-20 minute walk. Room was small, but clean with everything was in working order. Breakfast area was large and breakfast options were excellent! Loved that they had staff to make omelets and pancakes everyday and they kept all food stocked well. Pool was clean. Parking is cramped and slightly limited for occupancy. I don't like that the card they require you to put in your car window verifying you paid to park indicates the room number you are staying in and the length of your stay. At minimum, I would prefer the room number not be indicated.
- 5/5
Great location and clean staff was great as well
- 2/5
The room was disgusting! There was mold in the bathroom and black bugs flying all around the bathroom and bedroom. I ended up buying cleaning supplies to clean up.
- 4/5
Breakfast was good !!
- 5/5
Convenient, affordable market to grab snacks. Awesome pool. Excellent breakfast No complaints
- 1/5
The location is convenient, but unfortunately that wasn’t enough to make up for the condition of the hotel and the service I received. There are too many other options in Nashville to justify staying here again.
- 5/5
Awesome location to Broadway St.
- 5/5
Great location and great price for where located.
- 5/5
It was great
- 5/5
Small but clean rooms, great breakfast options, clean pool.
- 2/5
The room was not very clean the bathroom needed cleaning before it could be used there was plaster falling from the ceiling. The hotel building is very dated and hasn't doesn't appear to be maintained very well. On the positive the staff is friendly and accommodating. The breakfast was better than you expect for a similar hotels they actually did make omelets to order so that's somewhat positive all in all I would not stay here again however
- 3/5
Good location for yravel to/from lower Broadway area and complimentary breakfast was really good. The room itself was underwhelming and could use an update. Especially the bathroom & counter area, which was extremely low and we are not tall people.
- 5/5
Exceptional
- 1.5/5
Poor
- 5/5
Ok
- 4/5
First of all, the staff were friendly and the property was clean...these are the most important things to me. This is an older property and it is evident everywhere. That doesn't matter that much to me except for the air conditioner. The older units they have in the rooms cannot keep up with the amount of humidity in the air. I suspect they have issues with iron theft because the iron was tethered to the ironing board, something I had never seen before. That was a minor inconvenience. Lastly, you can't take any food items out of the breakfast area. That was mildly annoying but not a deal breaker. The biggest issue was the air conditioner. The property had a lovely pool and was within walking distance to shops and restaurants.
- 5/5
Breakfast was really good. Rooms were super clean. parking was good. staff was friendly. all around was good.
- 5/5
Great location for folks going to Vanderbilt Hospital
- 5/5
The breakfast room We loved everything
- 4/5
Very good
- 5/5
Exceptional
- 4.5/5
Very clean and had everything we needed. Breakfast was a nice surprise- well well done area and setup. Pool was perfect! It was farther from the main downtown area than we thought - had to get transportation on the hot time of the day, not really walkable.
- 1/5
We ended up not staying at this property. The room I booked online was nothing like the room when I actually got there. I asked to have a room that was like the one I chose on line & they said those were all taken. So the room I thought I was getting should've not shown available or been able to be selected for an option. I drove 4 hrs to get there for the night. They couldn't accommodate me in any way, so I had no choice but find something else. I called Expedia to get a refund since the property said they could give it to me, but its been over a week, and I still do not have my refund.
- 5/5
Clean but needs rooms and property touched up but otherwise a nice stay, breakfast was meh.
- 5/5
This place is VERY nice. Rooms are very big. Biggest hotel room I’ve ever stayed in. Updated. Clean. 10/10.
- 4/5
6:30 breakfast stated at 6:40. Room was a bit rundown.
- 5/5
This property was great in so many ways, walkable to downtown, close to other places to eat/ shop/ Whole Foods, very clean, GREAT staff and service, great parking, felt very safe for our family and our car, great price, very clean pool. Just an all around great stay! I would definetly stay here again.
- 1/5
False advertisement online. Property is in poor condition rooms are Horrible.
- 4/5
There was a bug in the tub, and the phone in the room didn't work. Other than that room was clean and staff was friendly.
- 5/5
As a single female traveling for a work conference in downtown Nashville, I felt very safe staying here. It was within walking distance to downtown and I did not have to worry about parking lots in the downtown area, which have been frustrating in the past. The room was much bigger than expected. Breakfast had many options, including eggs and sausage, yogurts, bagels, waffles, etc. The fitness room is small, but sufficient. The night view is lovely. The massage chairs in the lobby were appreciated. The microwave and room refrigerator were a must for me. I would stay here again :)
- 4/5
The location of the hotel is super convenient! I was able to walk into Downtown Nashville easily.
- 5/5
It was nice to stay there, nice location.
- 4.5/5
Staff went above and beyond to help N/A
- 5/5
Perfect location Clean Comfy bed Great breakfast Everything was perfect!!
- 3.5/5
Good
- 3.5/5
Breakfast was great!! Location was nit as close to downtone as expected. Parking a bit tight and had to pay extra for it. Some staff friendly. Some staff (front desk) not so friendly. Time change thru off check in time. Exercise room a joke.
- 4/5
Room very clean. Staff was quick. Check in was quick and easy. Parking was difficult to find by the room.
- 5/5
Staff always phenominal. Very accommodating and helpful.
- 5/5
Great experience, and have reservations in Oct of this year.
- 5/5
The room was just right for the one night we needed. The breakfast was amazing, Sunday morning omelet bar, waffles, pancakes... Parking was easy and the location was pretty quiet for how close the hotel is located to nightlife. We would stay here again.
- 3/5
The property is older and it seems that not much has been invested in the updating. I just did not feel comfortable in our room and just felt dirty. I was disappointed in this Choice property.
- 3/5
This hotel is perfect location and could be a very nice hotel if they worked on it. Little things. Hair dryer in room did not work, coffee maker you could not plug in where it was sitting. The shade was broken. The breakfast that comes with the room was very good.
- 4.5/5
The beds and the breakfast were terrific! The staff was very nice—and the cleanliness of the rooms and the maintenance of the grounds was superb. I needed a place to park my van—why I chose this property and it was totally safe and secure. There was even security on site in the evenings. We were traveling with our dog and they gave us a ground floor-so it was very easy to take him outside. Also—the air conditioning is top notch. Ok, it’s not a five star—some of the decorations need updating—not a big deal. We SLEPT in the room and the beds were fantastic.
- 5/5
Great hotel everything perfectly
- 4.5/5
Superb
- 4/5
Reception staff were very abrupt. No ' how y'all doing' or any pleasantries! To the point of being rude. All other staff were very nice.
- 5/5
Everything was pretty nice Booking
- 5/5
Very enjoyable stay, clean and comfortable. Good location
- 5/5
The room was clean staff was friendly and helpful
- 4.5/5
All good, just how we expected it. All good, just how we expected it.
- 5/5
Excellent location, reasonable price, excellent breakfast, nice pool, clean rooms
- 4/5
When we walked into the room we commented on how it smelled newly cleaned and everything looked good. We slept well, parking was good, staff was very nice. The next morning I got up and was going to take a shower and noticed something in the tub. I thought it was rust at first but when I wiped it, it seemed to be mucous like blood. Needless to say, I did not take a shower. I was pretty nauseated afterwards. There was also lipstick or something similar, on the toilet paper holder.
- 3/5
The room was not very clean or nice as advertised. Location is great is for downtown Nashville access. Price was low. Building is dated. I will definitely splurge for a higher priced, cozy, clean, modern hotel next time.
- 5/5
Room was clean. Loved the pool!
- 4/5
The hotel was under renovation during our stay. I appreciate that so I don't ding them for the construction. Breakfast was awesome. Much better than the normal typical hotel buffet. They have an omelets and pancake station where they cook them too order for you. I recommended it to friends, they'll be staying there soon.
- 4.5/5
Bathroom in our room was poorly cleaned
- 5/5
Great breakfast daily. Close to broadway. Staff are very nice and helpful.
- 5/5
Very good
- 5/5
Tin Roof is across the street and a quick Uber/Lyft to Broadway street action.
- 2/5
To start when we checked in, I asked a question about a charge and they explained it, but then in another language, made a comment amongst themselves and laughed, found them very rude. The first night there were issues with the air conditioner and had to have maintenance come fix it. The maintenance guy was great, quick and helpful then had to have him come back 10 minutes later because the door wouldn’t close completely and could not lock I will say the staff we’re very nice just the front desk people were not. The Wi-Fi is useless. Spent a half hour on the phone trying to get connected once I did 10 minutes later I was disconnected overall poor experience. The location was good though and beds were comfortable.
- 3/5
This hotel is acceptable for the price. I did however think the price for parking was very high.
- 4/5
Good value and location. Staff was efficient and omelet station in the breakfast room was great! Carpet in the the room was in need a deep clean or replacement.
- 4/5
Did not like I had to pay for parking to stay there
- 1/5
Terrible service
- 5/5
Breakfast was great! Made to order omelet! 3 blocks from trolley stop.
- 1/5
Your Hotel has Roaches!!! Will never stay at a Comfort inn again!! This company wouldnt even refund our stay!!! Gross!! All around horror story!!! Ughhhh
- 4.5/5
The desk staff always acted like their computer work was VERY important & they were doing us a favor by helping us.
- 2/5
The room was not deeply cleaned. Unfortunately there were stains on the sheet and hair on towels and countertops.
- 2/5
There were a few fruit flies in our room and the furniture could use some updating. Breakfast was good someone making omelets a waffle maker and pancake maker. Pool is not heated. Jetted tub was nice.
- 2/5
This place was not clean. From the dirty bathroom, dusty curtains, and dirty countertops, we felt uncomfortable for our stay. The rooms were also crammed with furniture. We felt uncomfortable eating the breakfast after visiting that area since that area was also not clean. We did not want to get sick so we picked up breakfast on the way out of town instead. We cancelled our return stay in favor of finding another place. It’s advertised as kitschy and fun, but it really needs a good clean up.
- 5/5
Très bien
- 4.5/5
Great location and all fine Nothing
- 1/5
Decent spot. Not as clean as some review stated. The bed sheet was ripped. Door didn’t locked from the outside so basically the cards were useless and not needed. I don’t understand why we had to pay parking when being a costumer.
- 3/5
The property was in a prime location. Walking distance of some bars. I didn’t like the fact that someone could walk up to your door from the outside. I’m not a fan of motels. There was a weird small in the room like moldy or something.
- 3/5
The location and breakfast buffet was good but the rooms are very dated. The furniture is very old. The old furniture in the rooms made it terribly dated
- 3/5
Lady at the front desk is very rude and has a nasty attitude. Room had a wet mop smell. One thing I can say is the park attendant are very friendly
- 1/5
Dirty. Mean staff. Inhospitable conditions. Embarrassed to have even stayed the night.
- 5/5
Hotel is with in walking distance to several popular activities, breakfast was the best which included a chef to make fresh omelets . The shower was awesome! Will definitely stay again
- 4/5
The room was clean and comfortable and the breakfast was great. Super location.
- 5/5
Great location
- 3.5/5
The location was great. It was walking distance to wherever I needed to go. It was set up like a motel. I didn’t like I had to go outside to get into my room.
- 4.5/5
Superb
- 3/5
Room was clean. Property was ok. The air conditioner was loud. Finishes were rough. Just an ok stay. Was within walking distance to everything we were interested in. Was a clean room and bed, but not much more.
- 1/5
Checked in and got to the room and it smelled bad. The room deodorizer could not mask the smell. Immediately went back to the front desk and left the property. Would not recommend to anyone
- 4/5
Breakfast was wonderful The swimming pool was one of the nicest pools in any hotel I have stayed in including very high end hotels The fitness room could use some upgrade and improvement
- 4/5
Location was very central. An easy walk to town night spots.Breakdast was excellent. Everything was to my liking.
- 3.5/5
Good
- 4/5
Great location.
- 4/5
Hotel was clean, comfortable and close to downtown Nashville. The breakfast bar was really good too.
- 5/5
Walking distance to broadway and riverfront to both Bridgestone arena and Titan Stadium $20/day parking for stay was disliked King bed with little room for movement
- 5/5
Great room for the price and convenience. Breakfast was surprisingly good. The omelet station was a neat addition. Very close to downtown...we took a Lyft. The room was clean and the bed a very comfortable. I will definitely book this hotel next time Im in Nashville.
- 5/5
Still walkable to music row for much less money! Parking onsite for only $20 compared to $60 for most others. $10 UBER if you don’t want to walk. Huge TV in room. Excellent full free breakfast! Would stay here again
- 5/5
Great breakfast. Nice location.
- 3.5/5
Good
- 0.5/5
Location Old; hot inside; phone not working; bathroom vent not working; carpets very dirty-white socks became black; noisy in hallways; bed uncomfortable; difficult to breathe in this hotel room; I wish I could be fully refunded for how uncomfortable I was and it affected my breathing and caused flare ups
- 5/5
Exceptional
- 3.5/5
Good
- 5/5
Very clean, safe, well lit parking lot, nice room within walking distance to all the bars in Broadway! The free breakfast was better than most hotels. Staff was very helpful and friendly. Excellent place to stay and I would stay here anytime I come back to Nashville!
- 5/5
The breakfast was great and location is awesome
- 5/5
Great place to stay great breakfast nice set up!
- 4/5
Yes
- 4/5
Bed was great - chair was old and stained. Everything else was good
- 5/5
The breakfast room was a nice surprise. Hot, quick food, Make your own waffles, and an omelette chef ready to make fresh for you. I will definitely plan on staying here again when I go back to Nashville
- 5/5
Location, size of room and price Nothing
- 4.5/5
It was good all in all Bed sheets had pen marks on them
- 4/5
That it was walking distance to Lower Broadway area Nothing I didn’t like
- 5/5
Exceptional
- 4/5
Excellent breakfast
- 5/5
The hotel is clean and the rooms were equipped with a microwave and fridge. The beds were comfortable and it was very quiet considering it is on a somewhat busy street. The pool was also nice with plenty of lounge chairs. Will definitely stay here again.
- 4/5
all good
- 5/5
Exceptional
- 5/5
Exceptional
- 4.5/5
Location, easy access, room size, coffee in the room, and breakfast were amazing Attention to details in cleaning like bathroom mirror and lift etc
- 3/5
It’s good for what it is, but don’t expect anything better than 3 star. It’s old and dingy and beat-up and kitschy and it shows. Heck, it’s the middle of May and they still have their Christmas decorations up. But the staff was competent, the place was clean and smelled clean, the breakfast was serviceable, and honestly can’t beat the price for all of that in downtown Nashville. It’s mid, but that’s what you pay for.
- 3/5
The property/room itself was wonderfully clean with very comfortable beds, huge tv, and clean smells! The parking lot is a bit tight if you’re in a larger/wider vehicle & I did not realize there was a separate fee for having a vehicle parked in the hotel lot (not a parking garage). The lobby was clean but the front desk lady that checked me in was not very friendly, did not listen very well & completely avoided answering a question I had asked her about a paper I was signing. Love the room…did not care much for the staff.
- 5/5
Clean room. Friendly staff. Great breakfast. Good location. Only negative was $20/day for parking.
- 4/5
Breakfast was a 4
- 5/5
Clean comfortable room. Helpful staff. Would stay here again.
- 4.5/5
Breakfast was exceptional! The food was very tasty and fresh Nothing
- 3.5/5
Staff were helpful, location walkable (a long walk) to downtown, and close to the Tailgate brewery which is a really nice relaxed pub with good pizza. Bed was very comfortable. Room was dark and decor was dated. A bit noisy when luggage wheeled across uneven walkways and people coming home late on weekends.
- 5/5
Location, breakfast, comfort Nothing
- 5/5
Property is generally clean and maintained on the surface, but under the surface not so much. The front desk staff is is efficient, but not super friendly. Definitely not a Hilton or Hyatt. The free breakfast is pretty good though.
- 5/5
This hotel was a 15 minute walk to the downtown area where all the action is! They have an awesome breakfast with waffle and pancake makers, eggs, sausage, biscuits and gravy, along with the regular breakfast offerings. We were about 10 minutes late to breakfast one day, and an employee made sure we were taken care of, getting us bagels, toast, yogurt, fruit and juice! The hotel is an older property, but they are keeping up with updates, and the place is very clean. Everyone from front desk to housekeeping were very friendly and accommodating.
- 4/5
The only improvements that should be made are the doors themselves, they did not shut tight, the extra lock seemed flimsy, so I was a little uncomfortable. I think they should have better shampoo/conditioner and shower gel products. The bar soap is too cheap, and not good for skin.
- 1.5/5
The beds werw awful, a mattreaa on a board and a pillow top that didnt fit causing a big bunch in the middle of the bed. The shower head and counters in the bathroom were set way too low
- 1.5/5
The location was close to downtown The beds werw awful, a mattreaa on a board and a pillow top that didnt fit causing a big bunch in the middle of the bed. The shower head and counters in the bathroom were set way too low
- 5/5
Easy access! Close to broadway!
- 4/5
The rooms were clean. Breakfast was hot food and not just bagels and muffins. I did not realize when I booked the hotel that parking in the hotel lot was extra. The hotel was not in the area I expected (my fault). However it was a 1-mile walk from Broadway and the Ryman, etc. attractions.
- 3/5
It's an older hotel in a good location. Room was a little dusty, the lamp bases were covered. There was a dog howling one night keeping us awake. The breakfast bar had most everything.
- 5/5
Property was in an excellent location, convenient to everything. The lady at the front desk was completely unprofessional and rude at check in, if you are going to work in hospitality you may want to b a little more professional and nicer to your guests. Everyone else we encountered was pleasant.
- 0.5/5
Location Poor standards of cleanliness. Problems with drain flies. Rude unhelpful reception and management staff. Limited breakfast options. Noisy.
- 4.5/5
Standard room. But clean and taken care of Breakfast on 3rd floor. But that's just the way the building is.
- 4.5/5
Breakfast on 3rd floor. But that's just the way the building is.
- 5/5
The lady at the front desk was completely unprofessional and rude at check in, if you are going to work in hospitality you may want to b a little more professional and nicer to your guests. Everyone else we encountered was pleasant.
- 4.5/5
Property isn't anything special but good price and 6 minutes from board way
- 4.5/5
Property isn't anything special but good price and 6 minutes from board way
- 3.5/5
Good
- 4/5
Clean, cool ac, made-to-order omelets at breakfast
- 3/5
It was ok, it was good enough
- 4/5
Affordable, clean and breakfast but you do need to pay for parking
- 5/5
Great hotel for the price and distance to Broadway
- 4/5
Very good
- 5/5
Very nice convenient. Will stay again
- 4.5/5
Clean, friendly staff, within walking...
- 4.5/5
Superb
- 4.5/5
Clean, friendly staff, within walking of Bridgestone and Broadway
- 5/5
Breakfast was excellent
- 5/5
Breakfast was excellent
- 5/5
Exceptional
- 3.5/5
Great location and staff. Parking
- 3.5/5
Great location and staff. Parking
- 4/5
Location was excellent, close to Broadway and a few bars across the road too. Bed was extremely comfortable. Good value for money Could have been a bit cleaner in bathroom
- 3/5
Good
- 4/5
No complaints!
- 5/5
Bed was super comfy and was a great stay!
- 5/5
Very good breakfast. Clean rooms
- 4/5
Very good
- 4/5
Very good
- 5/5
Everything! Nothing!
- 5/5
Exceptional
- 2/5
Was awful and so was the property. Nothing like advertised on Expedia
- 4/5
Great breakfast, great location for walking to many places, clean pool and good service.
- 3/5
Breakfast was very good. Staff was friendly. There is a very nice pool area on the property.
- 5/5
The only problems with this place was the walk ways they were very uneven and hard to push the luggage carts down and was a trip hazard for some of the older guests. Other than that we had a great time it was close enough to walk to get food and entertainment.
- 4.5/5
A nice location - walkable to downtown
- 5/5
Everything! Nothing!
- 4/5
Loved that the breakfast buffet was included. The outdoor pool was a little cold to swim in, but weather was nice enough to lay out. The fitness center needs some major upkeep and attention, but overall it was a great weekend.
- 5/5
The breakfast bar was the best I have ever had. Great omelette service!
- 3/5
The room had a weird smell and the AC was not working properly.
- 4/5
I liked it was minutes away from Broadway and alot of other things to do. Paying for parking and the rooms seemed a tad bit smaller. Didn't like the longer walks to the room from parking lot and the outdoor accessibility. It gave off motel vibes.
- 4/5
Our safe wouldn't close and looked like it had been previously ridded open with a crow bar.
- 3/5
It was pet friendly and clean staff was distant but professional
- 5/5
The staff was amazingly helpful we had planned on staying for 3 days but because of a surgery at Vanderbilt was only able to stay one night and there was no problem with canceling and refunding for the other two nights we will definitely be back
- 4/5
Good location and very nice part of Nashville !
- 4/5
The mattresses and bedding were very clean and comfortable. There was a nice very large TV. The breakfast buffet was very good, even had an omelette station. The pool looked nice even though we did not use it due to the weather
- 5/5
Clean room, great amenities in room! Bed was so comfortable!
- 5/5
The staff at this hotel was top notch! We loved everything about our stay. The rooms were updated and spotless along with comfortable beds. We enjoyed a hot delicious breakfast each morning. There was no noise allowing for much rest and relaxation. We will definitely stay again.
- 5/5
Location was great.
- 4/5
Nice for a quick in and out from Nashville. Clean room however the bathtub was very slippery and there was the start of an infestation of fruit flies in the bathroom. Curtains should be darker as well. Breakfast was very good.
- 5/5
Breakfast was great. Friendly staff and clean property. Enjoyed our stay.
- 5/5
Amazing hotel for what you pay for
- 4/5
Breakfast was good. The area was stuffy so some air circulating would be helpful for other guests. Parking fee is separate from the hotel fee that you pay once you arrive. I did find a jump park ticket stuck to one of the folded towels in our room.
- 5/5
Great breakfast. Was not happy that we had to pay another 22.00 to be able to park at the hotel.
- 3.5/5
how the pictures looked vibrant but in person was dull
- 5/5
The breakfast was outstanding!
- 1/5
The rooms are dated, not exactly clean and the staff were rude. I’m pretty sure my door had been kicked in at one point and was bent back into shape. Online photos don’t accurately portray the property.
- 5/5
Had a great 4 night stay here...easy cheap uber or lyft from the airport. Stayed 4 nights had a ground floor renovated room which was massive with two queen beds and a sofa. Really comfy beds good shower pressure and clean. Walkable to Broadway and other attractions. Good breakfast. 24hr tea coffee and cold water in the lobby plus mini chocolates! Probably our only complaint and it's a minor one was there wasn't enough clothes storage. OK if only there for a few nights but we were touring - would of liked a few more drawers! Didn't get a chance to use the pool but it looked lovely .
- 3/5
Walls were thin and neighbors were loud. Beds were comfortable. Bathroom needed some renovations. Location was descent. Housekeeping was loud as they began early in the morning. Ok for a budget hotel.
- 4.5/5
Hot breakfast
- 5/5
Good breakfast…clean room
- 4/5
Wifi at our room was not good.
- 5/5
Location and ease of getting to Opry Mills and downtown very good. Omlets, pancakes, yogurt, fresh coffee, etc for breakfast tasty.
- 3/5
The room was okay and the distance was not a bad walk from downtown, however they were doing renovations and storing the unused mattresses just in the hallway. And the hallway was outside space, any bug or weather element could get too which kinda grossed me out. There was also hair in the crack of the mattresses and the wall along with our bathroom floor. I will say the water pressure and temperature was nice however if you are taller you may not fit comfortably in the shower.
- 3/5
👍
- 4/5
Nice breakfast selection. Clean room, great location!
- 4/5
Breakfast was not very good/ cold and little variety.
- 5/5
Fun
- 5/5
Clean room
- 4.5/5
The hotel was a delightful surprise given past experience with Comfort Inn brand in other cities. It was immediately obvious that the staff take pride in the property. The lobby and outdoor pool area were clean and welcoming. The staff quickly and efficiently checked us in. Beds were clean and comfy! Best hotel pillows ever! Breakfast was made better by an omlete bar. It was a safe, 15 minute walk to all the attractions. Staff were quick with a friendly smile and greeting. It was all great!
- 5/5
Clean and close to town Nothing
- 4/5
This location was perfect for us. We walked to our destination most days. And the beverages/snacks sold at front desk were only $1 (rare find). I enjoyed sitting at the pool (even though it was not hot). Breakfast was typical. The guys working the breakfast room were great. They provided luggage storage the day we left.
- 5/5
Great location. Beds were comfortable especially the pillows. Breakfast was excellent. We definitely will stay again
- 5/5
Nice clean friendly staff easy check in
- 5/5
Great location
- 5/5
Great location , great breakfast, comfy beds.
- 3/5
Pretty decent hotel for a short weekend trip. When I visited on the first day there was some room construction going on, so that was a bit of an eye sore- I didn’t see them after the 2nd day so that was nice. Overall the room was a good size, bathroom was large. The sink in the bathroom was quite short & I am 5’1 so washing my hands or face in the sink I felt like I was towering over the sink and had to hunch over quite a bit. Our AC did have a slight noise- we didn’t keep it on overnight so it didn’t bother us too much but something to be made aware of. I wouldn’t say it is walkable to Broadway unless you are prepared to walk for 20+ minutes- however the Ubers/lyfts were pretty cheap from Broadway so we didn’t mind.
- 3/5
Had to pay just to park at the hotel. It did not mention any fees to park when booking the room. All parking is outside so they are making bank on everyone paying to park. Breakfast would have been amazing but the room was dirty. And the man making omelette was very rude. His attitude ruined it for me.
- 4/5
Was convenient
- 4/5
Great location! Room was clean and comfortable.
- 3/5
Very good location , adjacent to west side of I-40, between 14th & 15th, & only 1-2 blocks south of Broadway, where all the action is, from about 12th to 1st. Good price too. Problem is fairly rude staff, especially the woman at front desk May 3 am, who couldn’t be bothered to engage customers for 20 solid minutes while on phone with someone. To other negatives: 1. Directions to breakfast room (which is upstairs and to which you have to exit lobby for an outside elevator) are very poorly marked; 2. At breakfast area: A.there are multiple signs (I think 3) reminding patrons not to take any extra food with them; B. At same time there is a sign next to a guy who makes omelettes saying he would appreciate tips. These things, together with the fairly minute cups for juice and coffee, just make the place look cheap, and leave a bad taste that easily could have been avoided.
- 5/5
For the price, this was a great stay. Staff was friendly, the room was clean and they have a great breakfast with custom omelets
- 2.5/5
The property was clean and in a convenient location. The staff was friendly and check-in was easy. The room was smaller than expected, and charging an additional $20 for parking after already paying for the room was disappointing.
- 4/5
Great locations
- 3/5
First of all, this facility is an old fashioned m-o-t-e-l. The rooms are accessed from the outside and you walk around the outdoor pool to get to the rooms from the office. Our room was on the backside and very loud with highway noises most of the night. They were in the process of renovating rooms, but I couldn’t tell whether ours had been done or not. It’s an old building. The breakfast room is large and the selection is good. One bonus was a person making fresh custom omlettes.My husband said the coffee was really good. The facility, including the pool was nice and clean. The $20/day charge to park right outside your room was not mentioned at check-in. All in all for the price I would probably look for a different spot next time around.
- 1/5
Had to leave early. Homeless sleeping in front porch, manager walked right by, hear loud music played by staff outside my room at 6am, reeked of weed. Highly do not recommend.
- 5/5
The property was clean and quiet with an excellent breakfast buffet. They are remodeling some of the rooms at this time so the update will be nice. Great location for walking to Broadway street.
- 4/5
An aging hotel but still great location
- 2/5
Not happy with room..very small. Carpet which felt musty smell. Curtains dirty. One chair. Tub was dirty. View was bad ...pool was nice...breakfast was nice. They were doing renovations but still looked like they were keeping the carpet.
- 4/5
A great stay for a great price! One of the cheapest in the area. I was impressed
- 5/5
Breakfast was good
- 5/5
Very clean! Breakfast was excellent.great location. Walking distance to restaurant and live music.
- 4/5
The property is definitely having work done on it. Think the parking lot and trash need a little better up keep. Some of the staff were very friendly others not . We had roaches in our first room and the guy just said they come in from outside.. The lady understood what I was trying to point out. They can get into you bags food etc. She called our room and ask use to pack up or stuff and changed our room so we moved. They did go into that room to check into it not sure if they sprayed or what they did. We didn’t see any bugs in the new room. It could be because of all the work going on. Not sure.
- 1/5
Degeulasse
- 4/5
Staff could be a bit friendlier. Other than that it is right there in downtown, located within 20 minutes of all the major attractions and reasonable pricing. If you don’t want to spend a ton on a luxury hotel and want to save and use your money elsewhere then this is perfect for a budget.
- 4/5
There was big blood drops in one of the hallways. It was dried up so it must have been there at least a day, really gross. Carpet was torn up from the floor in corner by the door. A/c unit had a loud vibration noise, fortunately I brought earplugs
- 4/5
Clean room. Made to order omelette at breakfast was good . Staff not as friendly as you would expect.
- 5/5
The hotel is within easy walking distance of the multiple sites of Nashville.
- 5/5
Our accommodations were perfect for us. Close to Broadway and pet friendly.
- 1/5
Staff was incredibly rude. Construction had everything a mess. Room was dirty, beds were old and uncomfortable and noisy
- 5/5
Great breskfast, hotel well located to downton, evretuehere at walking distance.
- 3/5
Internet wasn’t working and I needed to finish a presentation, everything else was good. I liked that the breakfast had a guy making omelets
- 4/5
Breakfast was great! Customer service was great. Room was a typical room. Only complaint was, we were in between rooms being remodeled and the construction started at 730am which was extremely loud. Also, I had serious sinus issue because of the drywall dust created by construction. But overall, hotel was great
- 4/5
Spacious room. Upgraded washroom.
- 5/5
This location was perfect for my one-night stay. I needed a hotel relatively close to the Pinnacle concert venue on Exchange Place. I was able to walk there and back in 15 or 20 minutes. Breakfast was good, the room was clean and nicely furnished and the staff were accommodating.
- 1/5
We had a leak over our bed and would not refund the nights stay. Everything was dirty, no hot water, and shower head falling off the wall.
- 5/5
It’s was great there. The room was clean and comfortable. This is my third time staying there. I highly recommend it.
- 4/5
The bed was fine, chair in room needed cleaned, carpet could use shampooing, need better cleaning around the bathtub fixtures. Breakfast was good, they have fresh made omelets.
- 1/5
Are fire alarm went off at 1:30 am 1:40am and 2am. Only are room and staffs solution was to just uninstall are smoke detector instead of trying to fix it or give us a different room for the night. Once he took out are smoke detector the room to are left started going off then stopped also. The breakfast was fine. But this seems like an extreme safety hazard.
- 4/5
Lobby area needs updating, but the room was clean and the bathroom had been updated.
- 1/5
No
- 5/5
Pet friendly
- 5/5
a wonderful stay! even had a microwave and live chef.
- 5/5
….
- 4/5
The staff was so nice and professional.The breakfast had everything you could want. Hot options fresh made omlettes plus breads fruit and yougart. The rooms are basic but clean, and very comfy beds. You can tell the property is loved and maintained even though it is older. The location is walkable to many restaurants and to downtown. It felt safe. I would stay here again. Good value.
- 4/5
Place was very clean
- 5/5
O hotel é bem localizado, os funcionários da recepção são super atenciosos, muito fácil para pedir UBER. Perto da Broadway, com estacionamento disponível!
- 5/5
minute walk to Broadway. Located right where 24 and 65 come together as you travel north. Great stay. Thank you.
- 3/5
Bathroom was dirty. Bed was ok.
- 5/5
Clean room and friendly staff close to city center
- 4/5
Location was good if you like to walk or take ride share. Construction/renovations of rooms so noisy during the day but not awful and they kept everything clean. Staff wasn’t very personable but there if you needed them. Breakfast was not that great. I’m not sure what they were doing with their scrambled eggs and sausage had to walk away from it. Probably wouldn’t stay again but was ok for a couple nights
- 5/5
Good breakfast
- 4/5
The breakfast had good variety and was fresh. Our room was comfortable and clean. Staff was friendly and helpful.
- 3/5
The room was clean, staff was friendly.
- 4/5
Can tell they are working on updating. Friendly staff. Great breakfast options.
- 5/5
Clean room and amenities. I loved that you had security at night for secured parking. I will definitely book again on our next trip to Nashville.
- 1/5
This hotel is so outdated. The room was not very clean. We didn’t really have any interaction with staff. I would not stay here again. The only thing that is nice is the location.
- 5/5
The room was very clean. The staff was super responsive and courteous. The water pressure and heat were more than adequate. The location was perfect. Close enough to town to walk there but far enough away for a peaceful nights rest. We just had a very nice visit to Nashville and our stay here was a good part of it. If we come back, we wouldn't hesitate to stay here again.
- 4/5
The room had everything you need for a night away from home including microwave and mini fridge. Large bathroom with bright lighted mirror. Breakfast buffet was well stocked and included an omelet bar!
- 3/5
The staff was nice and welcoming. The room wasnt too bad. The location of hotel was close to food spots and walking distance of shopping. It was quiet. The cons. The shower was not well put in. Shower head leaked, the tub leaked, wouldnt hold water. The plumbing was not instal professionally. Towels and linen was dirty. The sink area was way to low to ground. The curtains was broken. We was able to access clean linens and towels without problems. The tub was dirty,hairs and bugs all over it. The rooms could use a big update and well professional update.
- 5/5
Fantastic!
- 5/5
All great
- 5/5
Room fantastic and location
- 3/5
Not that updated. Door wouldn’t shut properly. Budget friendly yes, but you get what you pay for. Location was decent.
- 3/5
Average
- 3/5
Rooms ànd furniture in rooms are outdated
- 4/5
Breakfast was above average for a two-star hotel, featuring full cook-to-order omelets and plenty of sides to go with them. The rooms were very clean and well maintained. One downside is that outside noise does penetrate the rooms, and it can wake you up when people return late at night. That said, overall I was extremely satisfied with the service. Extra points for having two massage chairs in the check-in area—but make sure to take your shoes off before using them. The front desk attendant gets a little annoyed if you don’t!
- 4/5
Good breakfast and nice distance to Music City Center ( a person can walk the mile to the center- good exercise ).
- 2/5
The room smelled of cigarette smoke so bad. The curtains had brown stuff splashed on them. It was just dirty and loud.
- 5/5
Wonderful staff. We reached the hotel really late....they saved a parking space right outside our room for us.
- 1/5
Room shower curtains are hanging on for dear life, and what’s up with all the green grass on the rails
- 4/5
Good for a night or two. Bed is a little in need
- 2/5
DO NOT STAY HERE. Room is not cleaned properly- the bedding had hair and what looked like blood from people who previously stayed there. Looked like they just remake the bed without actually cleaning. Absolutely disgusting
- 5/5
Room was really nice. Good smell when we entered. Bed was comfortable. Nice neighborhood, not noisy. It says 14 minutes walk to Broadway street: I’d say more 20-22 minutes. But nice site seeing. Would recommend. Breakfast was awesome: chef doing omelettes!
- 4/5
Room very nice. Only issue was no hot water in shower.
- 5/5
👍
- 1/5
I do not feel like a guest just tolerated
- 5/5
Really convenient and excellent breakfast!
- 5/5
Room was clean and quiet. Located near places you want to go to walk or get a quick ride. Where I’ll try to stay on future trips
- 5/5
Very nice place to stay. Clean, comfortable and nice staff. Loved the massage chairs too, a few nice places across the street for entertainment too.
- 4/5
Clean, good breakfast
- 4/5
Nice room
- 4/5
👍
- 1/5
Room was dirty and outdated compared to photos online. Curtains did not cover windows completely. Service was questionable. Parking cost extra. Lots of broken glass in parking lot from vehicles getting broken into. Avoid if possible.
- 4/5
Breakfast was amazing, room clean.
- 5/5
Clean room
- 3/5
Close to downtown
- 3/5
My room wasn’t locking
- 5/5
Clean,affordable and a great breakfast. The location is okay.
- 5/5
Everything was good
- 5/5
Yes
- 2/5
A few things went wrong. The pictures lied and said there was a hot tub in the bed room which there wasn't. When I went to take a shower there was no hot water. The phone in the room didn't work. So I couldn't even use their phone to call the front desk. When I finally found out how to get ahold of them it took them almost an hour and 2 different people going in and out of my room to fix the hot water. Not only did the hot water and phone not work. The safe also didn't work and there were outlet covers coming off the wall. On top of that the floors were still dirty from the previous tenants, there were cigarettes burns in the blankets and small holes in the wall. Also something that isn't mentioned in the pricing for the room is that they charge a $20 parking fee on top of the room payment upon arrival.
- 5/5
Great location for a great place for great price !
- 4/5
Room was clean, beds were amazing! Breakfast was great! Only downfall was the cleaning of the rooms. We were there 4 nights and they cleaned it once. The only time they did clean it they threw out one of my travel make up bags. Not happy. It was clear plastic but still they shouldn’t throw anything out! Now I’m down one bag for my stuff.
- 2/5
Very unwelcoming staff, no one smiled once and they just glare at you, especially the guys who make breakfast. Weird too that it’s 98% males working there, even cleaning the rooms. Mens room in lobby had a plastic bag covering the urinal most of our stay and they don’t advertise the room doors are all outside, not in an indoor hallway. Did like the lobby coffee machine.
- 5/5
Rooms were small but they were clean and the service was great.
- 4/5
The bed mattress was luxurious. Wish I would’ve asked the type of mattress.
- 4/5
easy walking
- 1/5
Checking into the first room and the smell was unbearable, we asked to be changed into another room. Second room was exactly the same. There were men loitering around our window and we believe one tried our door. We called to reception to ask for help and they told us to just bring the keys back. No offer of checking who was outside, no call of security, no help to seek other accommodation, refusal of refund and refusal of car parking charges. Rooms in photos do not represent hotel or the current conditions. If you are booked here, change it. If you are considering booking here, don't. Thankfully we did not see the cockroaches mentioned in other reviews.
- 3/5
Just ok
- 5/5
Great value and location, good breakfast!
- 4/5
Clean room
- 5/5
Great location. Good breakfast.
- 5/5
The room was clean… staff were friendly… but the free breakfast buffet takes the cake… especially with the omelette station!! Can’t beat it for the price!
- 2/5
On the final day of our stay I woke up with bites from something on my legs and arm from a spider, no one cared when reported to the front desk. All of the elevators also smelled like urine.
- 5/5
Very clean facility
- 3/5
Room needs upgrade. Overall clean. Nice to have breakfast included.
- 5/5
Yes
- 5/5
Staff was good, rooms were up to date and excellent. Location was great too for an Uber anywhere.
- 5/5
the hotel was very clean, friendly staff and a wide assortment for the free breakfast
- 3/5
Hotel is run down
- 2/5
Stated all rooms have private hot tubs when in fact it’s just a bathtub. The private hot tub in room was what made the choice to book here.
- 2/5
There were people outside the room talking and shouting all night. They didn’t quiet down, and everything could be clearly heard from inside the room. The only positive aspect was that the check-in and check-out process was quick. Additionally, breakfast was included and it was good quality.
- 1/5
I was totally fooled by the picture online… was way too expensive for what I paid for it was plain & ugly that it was a motel very very disappointing
- 5/5
I’ve stayed here quite a few times is conveniently located, beds were super comfortable. Rooms are a little snug not much room to move but still a great place to stay.
- 4/5
Room was clean and area was convenient
- 4/5
Room heater made bang noise each time it turned on half thru
- 5/5
However, clean and cleaned each day. Wifi at a good standard and location was ideal as we explored the whole city within 4 days.
- 4/5
Only issue: trouble with showers faucet control, getting water temp right
- 5/5
The staff was very Friendly and we really enjoyed the yummy Breakfast they offered. So many options. Thank you!
- 2/5
The rim did not look anything like the pictures that seemed to re-ran down and needed to be remodeled.
- 4/5
Room was very clean and staff was awesome just wasn’t enough
- 4/5
Older furniture but clean
- 1/5
room was not reflect the picture showing in your website . Staff member was very not happy not smiling. No light was working in my room and the front door was not closing ... i have to put a chair and the lock in front of my door . Will never recommend this hotel . This is not a 8 / 10 hotels
- 2/5
Staff wasn't too friendly and room looked very old and filthy
- 5/5
Room was clean and breakfast was great
- 5/5
Clean. Affordable. Good breakfast. Convenient location.
- 5/5
Totally recommend
- 1/5
The rooms are old along with the elevator, had to pay an extra 20$ to park in the parking LOT, Didn’t like the breakfast, the juices were watered down. NEVER AGAIN
- 4/5
Clean rooms, friendly staff, walkable location to strip if no mobility issues, and great breakfast including with omelette station.
- 5/5
Room was clean, updated. Bed very comfortable. Easy access to everywhere Nashville. Parked 20 feet from room door. Pool looked fantastic but it was inly 30 degrees. Breakfast was more than adequate with made to order omelets. Staff did anything to make stay better! Would absolutely stay there again!
- 5/5
Cleanliness of room, great mattress, courteous staff… I will return
- 4/5
Clean
- 1/5
Muy mala atención y el lugar no fue de mi agrado
- 2/5
Mattress and pillows were lumpy. Breakfast was great in the morning and Miley station was a nice touch. It was a convenient location though - walkable to most things.
- 2/5
En la Aplixacion no decía que había qu e agar por parquear el carro. Me cobraron 21 dolares por noche
- 3/5
The Carpets and curtains needed a good cleaning or replaced, microwave door was super cracked. Room also had a strong smell of whatever product they used to clean with. also you are charged for parking in the parking lot $40 separate from room fees.
- 1/5
The reception manager staff was very rude to the person in front of me and me when we questioned the fact that they charge for parking. He knew that at 11pm he had us cornered. They charge $22 per day for parking on an open icy lot. Later in the morning, the access door to the lobby was closed and I had to walk over 100 feet of a very icy and dangerously slippery section on the parking lot to get to the Lobby. The room was clean and the breakfast buffet was marginal. Will not be staying there ever again.
- 5/5
Nice and quiet and close to downtown. Stayed there twice and have had 2 good experiences each time!
- 1/5
Rude and terrible service. They hang up the
- 1/5
Room looked nothing like the pictures and smelt terrible
- 1/5
The fact you have to pay an extra 20 dollars to park at the hotel you ALREADY PAID FOR is ridiculous and is not clearly stated before buying the room.
- 3/5
Staff was not very accommodating to my request for a handicap room. They said they had no rooms that were handicap and they would not move us to a room that was accessible without a long walk or uneven floors( all the sidewalks on the third floor were wonky) Breakfast was very basic and they didn’t even have hot water. You are not allowed to leave the breakfast room with your breakfast. One of the guys who checked us in was just watching people who came in for breakfast.they did have a omelette bar but the guy cooking them didn’t do a good job. Ours were tough and like eating cardboard. The elevator stopped working with us in it. Took several minutes for it to open up again thankfully on our floor again we took the stairs but my father had no choice but to try the elevator later because he is handicapped. They do not post the elevator certificate of operation in the elevator so I don’t know when it was last certified. Rooms were smaller than normal hotels rooms my father’s walker couldn’t be used in the room as the walking space was too narrow. The only plus thing was they did have a grab bar in the bathroom.
- 2/5
Complained about dirty blankets. And was told we wouldn’t do that
- 1/5
Upon arriving I was charged an additional $65 for parking which I told I would be refunded if I checked out early, never was. Had to leave 2 days early due to a terrible winter storm. When relaying this info to the team at the front desk they told me I’d have to contact Expedia. Expedia told me I’d have to contact the hotel. No one would help. I could have spent $60 for 1 night at the same hotel and ended up spending over $300 for that same single night. Expedia and the hotel have been terrible with customer service through this entire experience. I would highly recommend avoiding this hotel at all costs. Parking situation was terrible and you’ll overpay by nearly triple on Expedia
- 5/5
Best breakfast better than McDonalds 😁
- 3/5
The room was in good condition but the heat was very loud. Staff was friendly.
- 5/5
Clean and comfortable
- 5/5
Basic, but clean, friendly staff, easily walkable to broadway.
- 4/5
Nice location, friendly staff, clean rooms
- 2/5
the room very dusty ,brecfast no flavor
- 5/5
Bed was very comfy, not too hard, breakfast was great!
- 5/5
Yes
- 1/5
Did not have breakfast
- 3/5
Convenient place. Good value.
- 5/5
The staff was so kind and helpful. We had no issues with anything but I know if we did, they would have helped.
- 2/5
Breakfast time was only from 6-9
- 5/5
Very clean
- 3/5
Clean room, tub was full of dirt and hair and the drawers had some hair hidden in them.
- 4/5
Room was ok for the price. Breakfast was great. Location was good, walk to Broadway. We also took an Uber to Broadway and it was only $ 9. Staff was very nice.
- 5/5
We didn’t eat breakfast so not sure. Everything else was very good for what it was 👌
- 5/5
The staff was helpful. Good breakfast
- 4/5
Great location. Was an easy walk to Bridgestone for a concert and several places to eat around the hotel within walking distance. Breakfast was good, bed was comfortable. Room could use some upkeep and cleaning, but wasn’t anything I wouldn’t stay again for. Overall it was a good experience.
- 3/5
Kinda run down, the rooms are dated and smell like old hotel, definitely out of place in the upscale area, you get what you pay for. The professionalism of the staff saves the place.
- 5/5
Great breakfast, location, pool area , nice shower would def stay again
- 4/5
The room is clean, staff is friendly. Breakfast is awsome. However, parking is not included, parking charge is high.
- 2/5
Ac
- 4/5
Economical and clean
- 3/5
The room was put together well, but the sheets were riddled with stains. The room was not quiet at all. Highway noise was not muffled at all and You can hear everybody closing doors in the hotel all night long. Had my dog on high alert All night. All the rooms open to the outside instead of an enclosed hotel, a detail I overlooked. So it was quite a wake up to walk in 20 degree weather to get breakfast. Reminded me a motel stay along the highway. Definitely over-paid for this stay, but it got the job done. They did a great job on the exterior decorations!
- 4/5
Cons - Outside noise (but not too bad). A nice place to stay on budge in downtown Nashville.
- 2/5
$20.00 add to bill for parking! Room was nice enough.
- 1/5
No one ever came to clean room 3 days we stayed. Front desk rude
- 4/5
The room was clean. The room was a little dated and small, but we made it ok.
- 5/5
Very good stay, convenient to Broadway. But, we did take an Uber.
- 2/5
Staff not accommodating and location of the room. Felt unsafe because of access to the outside
- 4/5
Clean room and easy walk to Nissan Stadium
- 5/5
good place
- 5/5
All good
- 5/5
Room was very clean, the staff were very friendly and helpful, the breakfast was great, the location is excellent. Definitely would recommend this to anyone
- 5/5
Epic location, everything was nice!
- 4/5
Yes
- 4/5
Good location. Property was well maintained. Our room was comfortable but it was rather noisy and the coffee maker was broken. Would stay again as it is a good location and pet friendly
- 5/5
Comfy beds, good showers, dog friendly.
- 3/5
The room smelled with bad cologne...not sure if it got cleaned
- 3/5
The room and front desk have strong fragrance.
- 5/5
The rooms were clean. The staff was very kind and the breakfast was excellent. I would return again.
- 5/5
The area to attractions and nice staff.
- 2/5
Really didn’t feel supported by the front desk on my requests
- 5/5
Comforting stay and polite staff
- 5/5
Todo excelente, cuarto limpio, desayuno espectacular y cerca de todo para ir a visitar Downtown Nashville.
- 3/5
It was a decent room, in decent condition. There were only two drawers to put your clothes into one was missing the handle which made it difficult to use. (BTW the handle was in the drawer). I was quite impressed with the breakfast.
- 5/5
Yes
- 3/5
Not a fancy place, but it was clean and safe.
- 5/5
Clean, efficient, courteous
- 5/5
Rooms were clean I didn’t know housekeeping came into the room While I was still staying without us being there we still had another night breakfast was okay it would have been nice to eat in the room especially if you have someone elderly that can’t walk as far a to have some more meat included in breakfast perhaps bacon instead of sausages that looked to white and not fully cooked
- 4/5
Good
- 1/5
Motel room smelled like mold, sheets had hair on them and faild the black light test for being cleaned. Turned on the heater out came the cockroaches. Was told All bookings and payments final . No refunds , dont like the room you can leave . We did . Dont stay or book with them .
- 5/5
The location, room and the staff were very friendly and breakfast was excellent too.
- 5/5
Thanks so much! We also found your hotel to be very central to our activities at the Bridgestone Arena and the Nissan Stadium, both were within walking distance. Thank you
- 5/5
Breakfast was great. It doesn’t take much to make customers happy! There’s a chef who makes omelets. The massage chairs are free. Free little chocolates at reception. Free coffee all day. The owners put effort to make it a comfortable stay for their guests. Location was 17 min walk to Nashville Broadway. Rooms were clean. Great spot!
- 5/5
Good clean rooms. Good value
- 5/5
Very clean, great options. Loved the omelette station chef was very pleasant
- 3/5
Staff was friendly. Beds were uncomfortable. Only could smell weed in parking lot. Doors slamming all hours of the night and could hear the people next door flush their toilet.
- 1/5
A large roach was in our room. We killed it took picture brought it to the front desk and they proceeded to tell us to check out by 11am. No apologies, no credits from comfort inn no choice to change rooms. Very rude, very little customer service. We were extremely disappointed and shocked at the way we were treated by both Comfort inn and Expedia
- 5/5
The pricing was amazing, the waffles do breakfast were so yummy! And you can’t beat the location!
- 5/5
We just stayed one night but there were no issues. Close to some local bars that you can walk to if you wanna get out for a bit. Room was clean and check in was fast.
- 5/5
Very good breakfast and clean rooms
- 4/5
A decent place to stay when in downtown Nashville. Our room was clean, the beds were comfortable. The breakfast was good. It included made to order omelets, biscuits and gravy, sausage, and make your waffles and pancakes. The amenities were good.
- 3/5
Never cleaned our room…and had to ask for towels each day. Close to downtown, it was fine for our needs.
- 5/5
.
- 4/5
Clean rooms, bed was a little uncomfortable. Breakfast was pretty good. Lots of choices. Bathtub was partially clogged , but overall it was a nice stay. Will return in the summer for a longer visit.
- 4/5
Something in the breakfast area was burning my eyes, I'm not sure if some cleaning solutions were mixed wrong or what but once I left the area it subsided.
- 4/5
Heating un
- 1/5
Rooms are very small. Room was very dirty. Sheets had red stains and there was holes all over the blankets. Would not recommend.
- 3/5
Rooms weren’t that clean
- 5/5
Nice place
- 5/5
Yes and yes
- 5/5
Great location and great price plus good free breakfast
- 2/5
Staff was nice. I didnt see that I needed to pay $20 just to park in their own parking lot. Thats ridiculous. I book this stay because I live in a different town and needed to be at the hospital for surgery super early in the morning. There was black hair on the back of the toilet, a pillow and stuck weaved in my towel maybe from the wash. We had an extremely uncomfortable and super hard bed. It molded to your body but felt like a brick. My mother and I ended up sleeping in the same bed when I booked 2 queens. Other than that it had what we needed and no bugs and pretty clean.
- 5/5
Staff was courteous but not overly friendly for the most part. The complimentary breakfast was very good with plenty of options.
- 4/5
Clean room, and cleaned every day. Some hotels are not doing that any more, and I appreciate that you do.
- 2/5
Had stayed at several Comfot inns over the past two years. No more. Room was tired and old. Furniture op and dirty. Shower coming apart. Stall could be a lot friendlier. Only thing we asked for were directions to walk Downtown.
- 5/5
Breakfast was amazingly fresh. Great place to stay very friendly and kind staff
- 5/5
Everything was great except being put in a room near the housekeepers. We were woke up at 7:45 by the carts, noise, and banging.
- 4/5
The room was clean and the location was great.
- 5/5
Everything was great.
- 3/5
The bathroom could have used a good deep cleaing, the shelves where the towels were had quite a bit of dust. Otherwise, location was great. 15 min walk from downtown, plus there were quite a few restaurants/bars right near the hotel.
- 5/5
The front staff was very friendly. The breakfast buffet was wonderful. We were able to walk to Bridgestone arena.
- 1/5
I booked 4 nights here and ended up leaving early the morning after flying in because it looked nothing like the pictures and was very worn down. Management is not warm or welcoming at all. Didn’t feel safe staying another 3 nights. Only got refunded for two.
- 5/5
Breakfast was wonderful. Plenty of selection. Well done.
- 4/5
Staff was able to check us in earlier than scheduled. Room wasn’t spotless - stain on shower curtain and bathroom counter, but comfortable stay.
- 3/5
you shouldn't have to pay to park at a place you paid to stay at!
- 5/5
Breakfast was very good.
- 5/5
Great stay, Will definitely stay here again
- 1/5
Staff was poor. No internet . Additional car parking fees
- 3/5
Hard to get yo hotel
- 5/5
Clean room and staff was great.
- 5/5
The room was super clean but the best part was the bedding!!! It was EXCELLENT quality and I slept soooo well!! The breakfast was awesome each day, well stocked and attended to and the fresh omelette station? HUGE bonus!! It really was a great stay and at a great price!!!! I'd stay with you again!!
- 5/5
Many varieties for breakfast
- 4/5
The room was very clean had plenty of towels and soap products. The bed was comfortable with enough blankets . The cleaning staff was friendly and the breakfast that they put out every morning was unbelievable had everything you could want.
- 5/5
yes good breakfast,overall pleasant stay ,would reccomend
- 3/5
Stayed for one night good if you’re on a budget didn’t seem the cleanest definitely have an inn vibe not a hotel the pictures look better that reality
- 5/5
Excellent location, room, cleanliness, price, and breakfast!
- 5/5
Ideal for why we were in town.
- 5/5
The whole thing
- 5/5
Clean room, good price,
- 5/5
Clean room, great breakfast options, great area, walking distance to many attractions.
- 3/5
Great location but service was okay!
- 5/5
Staff was very friendly and breakfast was very good with a lot of options
- 5/5
The breakfast was great. The room clean.
- 2/5
Paying for parking was ridiculous.
Frequently asked questions about Comfort Inn Downtown Nashville - Music City Center
Does Comfort Inn Downtown Nashville - Music City Center have free Wi-Fi?
Does Comfort Inn Downtown Nashville - Music City Center offer parking?
Does Comfort Inn Downtown Nashville - Music City Center have meeting spaces, conference centers, or conference rooms?
Does Comfort Inn Downtown Nashville - Music City Center have a fitness center?
Where is Comfort Inn Downtown Nashville - Music City Center located, and how walkable is the area?
What's nearby
- Music City Center 0.7 mi
- Nashville Airport 6.6 mi