Courtyard by Marriott Nashville Airport

Exceptional

Friendly and helpful staff. Beds felt great !! Loved the pool!! Needs to be a ramp to roll up your luggage instead of steps outside.

Great stay. Staff was nice and I had a great time. Very accommodating with pets. And got a great room. Everything was clean and the bistro had good food. 10/10. Would go back again.

Great stay. Staff was nice and I had a great time. Very accommodating with pets. And got a great room. Everything was clean and the bistro had good food. 10/10. Would go back again.

Nice and clean. Nice balcony view. Walk in shower was great.

The breakfast was adequate. The staff were pleasant enough. There seemed to be confusion about whether or not our breakfast was included and the consequent charging was screwy.

The breakfast was adequate. The staff were pleasant enough. There seemed to be confusion about whether or not our breakfast was included and the consequent charging was screwy.

Nice and clean. Nice balcony view. Walk in shower was great.

Very good

The property was great! I will stay again if I'm ever in the area! There was no hot tub.

There was no hot tub.

Odd odor in the elevator that we could also smell in our room. Hotel was fine, but $230 was way too much for an outdated room (still had popcorn ceilings) SNEAKY bottle of water left by the coffee maker but WATCH out, it has a little $5 price tag on it.

Everything was fine besides my room being by the laundry room. I woke up every morning because of the loud dryers

Great stay

Extra fees beyond the cost of the room (parking fee, recreation fee, etc).

Clean rooms, helpful staff Extra fees beyond the cost of the room (parking fee, recreation fee, etc).

The bed/pillows weren't as comfortable as I would have liked. I would have liked for the pool to be open or atleast pool side to sit out in the sun. I wasn't crazy about the shampoo/conditioner either.

The staff was very friendly and accommodating. The shuttle service is really nice. Easy check in/check out. I liked that they had the eatery but we ended up not eating breakfast due to the price. The bed/pillows weren't as comfortable as I would have liked. I would have liked for the pool to be open or atleast pool side to sit out in the sun. I wasn't crazy about the shampoo/conditioner either.

My initial rooom had ants galore. The front desk clerk was very understanding and did not waste any time in moving me and my wife to another room. However, my wife still felt as something was crawling on her in the second room. We were leary of pulling our personal belongings out of our luggage etc. We were not totally comfortable for the duration of the stay. Bugs.

Clean and everyone was so friendly and kind! The pool wasn’t open but it is only April

Clean and everyone was so friendly and kind! The pool wasn’t open but it is only April

Bugs.

Staff was kind and accommodating. Everyone from front desk to airport shuttle. VERY nice people all around !

Stay was great! Only complaint...

Stay was great! Only complaint is the water in shower didn’t get hot was barely warm! Other than that stay was great, cl

Exceptional

Superb

Easy check in. Friendly staff. Loved the fact that the hotel did not smell like cigarettes! Clean & comfy scent as soon as you walk in. I stayed on the 2nd floor, through my walk to elevator, in the elevator, down the hall to my room & my room ALL smelled great! I was completely comfortable & satisfied with my stay. N/A

Easy check in. Friendly staff. Loved the fact that the hotel did not smell like cigarettes! Clean & comfy scent as soon as you walk in. I stayed on the 2nd floor, through my walk to elevator, in the elevator, down the hall to my room & my room ALL smelled great! I was completely comfortable & satisfied with my stay. N/A

The property was great and everybody was fantastic. Shout out to Melanie (?), Ronda, Meagan and Morgan.

I'll definitely stay there again if i'm in the area

Melanie and Rhonda were sternly helpful, and went above and beyond for me during my stay. 10/10 would stay there again!

People smoking weed in their rooms. The hallway reeked

People smoking weed in their rooms. The hallway reeked

Great customer service and clean rooms

Rooms should have a microwave. Otherwise we were very comfortable.

I love this hotel. I moved to TN and still don't have a place to stay. I stayed at this hotel until I found a place. I told the lady at the front desk on 1/12 about the move and she put a little package together for me. It was really nice. The staff was, also, helpful giving me thoughts of where to live. I can't thank the team enough.

Really close to the airport, with very responsive shuttle service (and super friendly driver)! Even took care of our Lyft ride to the airport (since it was prior to their shuttle service being in operation). EXCELLENT service!

Very friendly desk staff

Awful hotel. I had to pay a third party parking service to park in the hotel parking lot. Uncomfortable bed, AC did not work properly, and the shower doesn’t work.

The saff was exceptional! Eager to please, takes time to talk. Very helpful.

Tip my hat off to all staff, especially Mrs. Melanie at the front desk, Max our shuttle driver and Megan the site manager. Thank you for the accomodations and for being attentive. Rooms were clean, hotel smells like a million bucks, coffee is excellent made fresh Everytime and on site; a definite must have. God bless you all and thanks again for making Gene and Rita's time there very pleasant

Exceptional

Staff was very friendly. Very nice clean room

Exceptional

Yes

Price and unknown charges it's sadq

Gated The balcony on our room had no chairs The coffee bar didn’t open until 7 The front desk associates were not there to help you upon check in, we had to call for help them when they showed up they didn’t do anything but give us our keys No benches out front to sit on

The room was clean, the staff was courteous, and this hotel did the job as a place to stay before an early flight. The airport shuttle driver, whose name I didn't catch, has been working there for 15 years and was a delight. I appreciated the way the front desk attendant hid my room number from strangers standing nearby for extra security. I chose this hotel because a friend was staying there. Next time, I would probably seek out a comparable hotel that offers free continental breakfast if I had time to do more research.

Great

Outstanding

Great customer service

Onsite bar friendly staff. Water dripping from the ceiling over the shower. The drops would hit the metal drain cover and made an awful racket.

They double charged my card twice! When to the snack market for food where everything that I purchase was expired or stale The room, the snacks, the double charging my card twice.

The hotel is very convenient when traveling out of Nashville. On site parking while you travel at a reasonable price, much cheaper than the airport. Shuttles are available to and from the airport. We stay here every time we fly out of Nashville.

Everything started out being OK until we woke up and found out that our car window have been busted out overnight

Water was ponding in shower. I asked staff multiple times to address with no avail.

Conveniently located, easy access, Nice clean rooms.

I was only there for 1 night as I had to find a better hotel then where I was currently staying. I found this hotel and had heard good things about it so I took a chance and booked a room. Im glad that I did. I have already told other collegues of mine about this hotel and my high recommendations

N/a

The court yard was nice. N/A

One of the elevators were out of service. Tony inconvenience

Miss Rhonda at the front desk is an absolute godsend! She’s amazing and needs more recognition! The beds were also extremely comfortable!

The property was great !!! Enjoyed my stay and time .

The people were friendly and the room was clean. I enjoyed it.

Great little hotel for an overnight close to the airport for an early morning departure. The place smells nice & everything was as reported.

Water pressure Not clean. $60 for a call to Memphis. No soap at sink. No garbage bag in either can. Elevator broken. I will never stay there again.

I was not informed that the airport service was not 24 hours and that you had to reserve a spot beginning at 4:55. I had a 6:00 a.m. flight and was hoping to get to the airport at 4. Had I not called the front desk to inquire, I would not have made it to the airport.

The team here was fantastic!

Good

I loved the fact that I had a small balcony, sofa, and refrigerator. I microwave would have been helpful as well though. Please supply more condiments for the coffee in the room, each packet had 1 sugar, 1 creamer, and 1 sweet & low. Most people would use more of at least of those

None

Did not like having to pay for parking.

Construction happening in the parking lot blocking entrance and exit the whole weekend, received $20 charge to my card for daily parking fee that I was not told about. Crazy to charge to park in the parking lot of the hotel I paid to stay in… all after they didn’t give the room we booked (king), was given two double beds.

Construction in parking lot. Rooms are a bit outdated but bed was comfortable

Very nice

Staff was great. Even remembered our names. Nice clean rooms

It was normal Our booking was family leisure and booked including bf option and paid accordingly. But the front desk was not ready to accept for bf included option and said booking.com didn’t inform them. Next morning when v went for bf another front desk executive too said same and even though v had child, I had to ask several times n contact booking.com helpdesk etc. finally v get limited 1 person bf. How bad is this? It was a snowy day outside too. I booked as a gift for Valentine’s Day n wow treated without bf. Very disappointed

I booked a king room and once at property got stuck in a double room. Beds too small and couldn't sleep. I am very disappointed at this. Manager kept coming up with excuses. I booked a king room. I expected a king room. Will never use Marriott again.

Everything was great

I didn’t even stay there. There was a glitch with the scheduling software and it booked me for the current date rather than my intended date.

Food was way overpriced for microwaved food

The hotel was very clean and presentable. The Bistro had good food and a nice selection of drinks.

It was a safe, clean place to stay

The ice machine was a half a mile away and the property dollars you to death, examples $10 paid parking, charges for morning coffee. Front desk said on the paid parking that they like to throw a surprise in every now and then.

Everything was good but the shower temp. It was either scalding hot or cold. Gently attempt to change the temp would quickly change from one extreme to another.

none

They shut our water off from 10pm to 2am...without much warning no offer of how to even flush toilets etc. The manager left and left a PT young employee there to deal with mess. We asked for refund for at least one night and got nothing..

We felt very safe and it was easy to reach. Everything was very clean. The listing read as if parking was included for the price but that was not the case. It’s an additional $10 per day.

Great staff and rooms

I witnessed/scared off, multiple people breaking into cars.

Reserved a room with 2 Queens w/ confirmed confirmation #. Checked in and was given a room with 2 double beds. Went back to reservation desk and asked for a room with 2 Queens per our res confirmation. Front desk said no problem, gave us a new room, and upon entry into the new room. It was two double beds again. I would not recommend this hotel. It is extremely loud as well. They now charge nightly parking fees (not talking about parking for airport).

Every thing was great

Great hotel

Cleanness Wasn’t able to use the balcony because it was being painted and the pool had limited access, that wasn’t convenient for us

Located close to airport, dining options near by, comfortable and clean room

The front desk worker Felicia was amazing

Rooms were clean and the staff was super friendly.

It was good.

I love that there is airport shuttle . Great service

Breakfast paying ahead definitely recommend. Food was delicious and Starbucks coffee made well. Staff at breakfast bistro was very pleasant as well. Room was clean and updated which was nice. Would have liked a small chair in the patio but overall great room space.

The bed was extremely comfortable. The shower had great water pressure. The bistro was nice.

When we arrived we noticed a lot of signs in the parking lot saying "not responsible" for damage to vehicles. WHen found out why when at 1am we heard several car alarms going off. We then spotted an employee triggering the car alarms to try and alert guests that there were a number of break-ins overnight. Numerous police responded but the commotion continued making it very hard to rest. Thankfully our car was fine, but we would expect more from a Marriott property to prevent this and keep guests safe.

I only took a star off the 5 ⭐ because of the lack of evening service at the Bistro within the hotel. While the hotel's excuse was the global IT crisis, nearby restaurants didn't have that issue. And people can always pay in cash,you know. There was pouring rain outside and it was very inconvenient to have to drive somewhere else for dinner. Also, I didn't find it safe that hotel doors were unlocked around midnight. At least the front and the side doors were open and everyone could go in without being a customer. It was interesting to see people gathered in the lobby at that hour as well. That were supposed to be quiet hours already.

Very nice, clean, and affordable

Staff was prompt and accommodating

convenient, staff very friendly and helpful

Great

My flight to Nashville got delayed. I called the hotel to tell them I’d be arriving late and to confirm all was ok with my room. I am five months pregnant and traveling alone. I was told all was good. When I arrived at 1am - I was told that they didn’t have a room for me and that they were going to be moving me to another hotel 30 minutes outside of Nashville. Along the way I never received any email or communication letting me know that I should expect this change. It was wildly surprising and disappointing to arrive and be told this. Although, they did end up comping my stay - it was still very frustrating and scary to have this happen without any consideration or communication prior to my arrival. I’m sure the hotel is clean and nice. But I wouldn’t trust the judgement of the management staff.

It was awesome

Frontdesk staff (Jason) was amazing. He made the stay more hospitable. He was very engaging and accommodating. I received an excellent customer experience.

Nice place to stay

Very clean hotel and close to airport. Great staff and customer service

My flight was late getting in and they held my room for me. Thank you so very much for doing this!

Nearby all the attraction.

Great place to stay!

The customer service was excellent! The room was very nice and clean.

Very clean and well run! Friendly staff!

The hotel was great. I would stay here before going downtown anytime. If you go downtown you pay big money. Nothing wrong with that but this was a better stay. We wanted to save and have a good time and this was the best of both worlds. Me and my wife went for a concert and experienced the best of Nashville. We will go back and this hotel will be our next stay for the future. This place is great and I highly recommend! Great service and experience! Great staff!

Really nice people/Good movies/Good coffee/Good free shuffle

Nice stay....all good!

Check in was fast and easy. Had a shuttle to the airport. I noticed after I got to the airport my sunglasses weren’t in my purse. Called the motel. They looked for them in the lobby and the room we had. Didn’t find them so they looked even further and found them in the shuttle. I call that above and beyond!! I will pick up the glasses next week when we pick up our vehicle there. Great service. The only complaint I have is the sheets were really rough. Loved the pillows.

Don’t go to this hotel if you use a third party to book they use that as an excuse to give you what they want not what you booked. I booked a king with microwave and walk in shower I got a two twin beds. The downstairs dining was not available no staff to work it

Great location. Excellent customer service by Constance.

Food good, staff excellent, clean, parking availability for traveling .transportation to airport available.

Staff very good. Nice food good. Only issue was phone in the room did not work. Able keep car there while traveling for a small fee worth it. Transport to airport good. Short distance.

Nice property and less than 15 minutes from the downtown area.

Everything was nice. Housekeeping was super nice. Amenities was convenient. Very nice place to stay!!!!

Everything was clean and comfy. Would definitely stay again

I only stayed for 1 night, but it was clean and the staff were helpful. I slept well because of the comfortable clean environment.

This hotel was very neat and clean. There was not a lot of noise in or around the hotel. It is situated in a nice part of Nashville and very easy to get to destinations.

Awesome

I have used this hotel several times. I would recommend to anyone.

It was easy to make a reservation. Check in was easy. The rooms were clean and neat. The restaurants were good, not amazing. I wish there a gift shop or convenience store where one can buy a soda or some sunscreen. The hotel has a shuttle to and from the airport. I think the shuttle will also take you to downtown Huntsville. The shuttle drivers were terrific and the shuttle was super convenient. There's not much around the hotel, hence the need for the shuttle or a car. It is a short car ride or 15 minute walk to the Botanical Garden, which is lovely. All in all, staying at this Courtyard made it easy for me to drop off my child at Space Camp, and attend the graduation a week later.

The staff at check-in were amazing, super friendly, and very helpful.

Room was clean. Pool area was very nice. Good food in the Bistro in the lobby. Not too expensive.

Nice hotel. Friendly staff. Lots of amenities. Shuttle service was very convenient.

Very clean, inviting and the pool/ fire place area was really nice.

Everyone was so friendly!! Very nice place for a little getaway.

Not enough parking

Very friendly staff!

Staff was super-friendly, tries hard. Room was comfortable and clean. Shuttle from airport was great - ask about the $10 ride to/from downtown. Minor things like pc that won't print boarding pass, breakfast menu confusions but all good in the end.

Staff was very nice and helpful

My room was right next to a heavy steel door which was extremely loud every time someone entered/exited. It made it hard to fall asleep. They should use this room as a storage closet, not a guest room.

Everyone was nice and friendly.

Oir room wasnt available to is when we arrived. I dont care why. But no other room was made available to us. We had to move to another (lower grade property). Since they knew to room easnt going to be available, why didnt they change the accomodations IN ADVANCE OF OUR ARRIVAL and call us? Terrible issue management!

The staff was great! Especially the lady who helped set up the shuttle service and check in stuff.

Pool dried up as a construction zone in 80 degree weather was a huge disappointment as that is why we picked the hotel in the first place. :(

The staff was very friendly and nice . The hotel was nice and clean and had a little bistro in it

Front desk staff was not friendly. Bed wA very comfortable. Could hear people in other rooms very well.

Easy check in easy stay

Wonderful place to stay! Staff was friendly, rooms are very up to date and clean. The bed was so comfortable. We will stay here again on our next trip to Nashville

The staff was wonderful, they have a 24-hour Starbucks and our room was spacious and clean. We will be traveling often to Nashville over the next four years and will be using this hotel each time.

.

Very clean

My stay @The Courtyard by Marriott was great! My room was very clean, my bed was comfy, lobby & hallways were very clean as well. I also wanna add that as we slept the hallways were noise free. I will definitely stay here again when visiting family in Nashville 🙂

Love staying in Marriott Hotels but the scent that is pumped intothe air throughout every hotel is stomach turning.

Excellent property…friendly and helpful staff…very clean.

Very convenient to a lot of attractions in Nashville and of course the airport. Great hospitality and very comfortable for our stay.

A quality night's stay only minutes from the airport. Clean and convenient to catch that early morning flight

Great location! Nice and clean.

Rooms and facility were very nice!

Front staff was friendly and wonderful to work with.