GLō Best Western Nashville Airport

You can tell the rooms were new. That was great. However, the noise overnight from the guests above me was horrible. I was very disappointed. I called the front desk at 2:30 AM in the morning. It got a bit better for a minute and then you heard it again. I went to the front desk during check out and the manager was not there to speak to about the problem. I would love someone to contact me.

My stay was home away from home. Great experience with the shuttle Eric was helpful. Clean hotel and plenty of parking spaces

Love it

Clean room with everything I could have needed and more. Pleasantly surprised and will stay again!

Clean room, spacious, quite and nice staff.

This was a good stay. Large room and bathroom. Shower was great. Body wash, shampoo and conditioner available. Easy to find and park. Staff was welcoming.

There’s nothing bad about the hotel and you can’t hear the airplanes which a 1 plus lots of space in the rooms and fancy bathroom

All above

Everything was awesome from area room Breakfast and staff

The hotel was ok but it could use some improvements. We stayed for 4 nights and housekeeping never came. We had to ask for towels several times and take out our own trash-which is fine but it’s not the service you expect from a hotel. Tip for future travelers it’s not a good stay if you’re wanting to be close to downtown. Never tried the breakfast and parking is free.

This Hotel was amazing and met my expectations! Breakfast was hot and good. The parking was ample room

The property was clean and at first glance we thought we got a killer deal on our 2 night stay, but in reality, the bed was so awful we could feel the springs, the toilet bubbled and gurgled very loudly and woke us up periodically throughout the night. The breakfast was worse than “meh”. We won’t stay at a Glo again.

Very clean environment. Breakfast was good and the fitness center was the perfect set up. Will be staying there again soon!

Had an awesome stay here after missing my connecting flight. Front desk was great, hotel is clean, bed is comfortable and it was quiet. 10/10 recommend

Great room!!! Easy check in.

Clean, comfortable bed, close to airport and food options.

Clean room and parking where good

Free bottles of water helped us hydrated!

Brand new looking hotel, very nice rooms with generous space for the price. Very high value hotel

Quick check-in, in my room in no time. Everything was as advertised and enjoyed the breakfast the next morning.

Staff was wondering walking in, he immediately greeted me, and asked how could he help me. It smelled good and clean when I walked in which was nice. My room was clean and comfortable.

Nice

Overall, I had a pretty decent stay.

Good parking, great breakfast, clean and spacious room.

Breakfast was good. Easy check in

The hotel is in need of upgrades to carpeting in the hallway and the bed was lumpy. Still, this served our purpose to sleep before a very early flight. The best part of the hotel was the shower, the shower head put out just the right pressure of water - amazing after a full day of travel!

This hotel is conveniently located near BNI airport. The hotel offers a free shuttle to and from airport. The shuttle service was wonderful! Would definitely stay here again!

The location was convenient to downtown Nashville & the hotel was extremely clean & check in was easy. Staff is very friendly & helpful! The properties around the hotel are a little rough, but we felt secure at the property.

The carpets outside my room had these DISGUSTING black patches on them. Gross!!!!

Good

Overall good

Everything was as advertised! Good atmosphere and good solid breakfast!

Great room for the price. Would stay again.

Exceptional

location

I enjoyed my stay on the second floor the first night very much The cleaning staff were very accommodating and the breakfast was very good. As I was stating I was on the second floor with my husband. I went down to visit my son and great granddaughter and it was about 9:00 in the evening. When I got on the first floor the music was extremely loud. The door to the venue of the party( graduation) was wide open and I think my son was in 108. My great granddaughter is 4 and she was very tired from she could not sleep till almost 11:00 AT NIGHT BECAUSE OF LOUD MUSIC AND i AM SURE THE FRONT DESK WAS BOTHERED BY THIS NOISE. sINCE THE FIRST NIGHT WAS VERY ENJOYABLE AND THE PROBLEM COULD HAVE BEEN FIXED BY CLOSING DOOR TO THE VENUE, tELL THE HOST OF THE PARTYTO TURN THE Music down ???? also the management could have moved the guest my son to be moved to second floor or better than moving compensate my son and great granddaughter, for a sleepless night. My name is Nancy C. King second floor. and my son was very near the party. my son's name is David King. If we are in town again we would like to use your hotel again. I did pay for two enjoyable nights but I think my son should have been charged for one night and his second night taken off his bill and he have that second night be returned.

Very good

The property was bright, colorful and contemporary. The property was well maintained and clean. I especially liked the spacious room, excellent large shower with great water pressure, and flooring in the room ( no wall to wall carpeting). The free airport shuttle was an added benefit. The free breakfast was good, standard BW offerings. The staff were friendly and helpful. We dined at a very good Mexican restaurant in walking distance from the property. The property was quiet. We slept well. No complaints

It was great! I enjoyed this hotel!

Good hotel!

The airport location. For a fairly new hotel it was poorly constructed and will date quickly. Common areas not kept clean.

Fine

Everything was great.. except the breakfast gravy was still cold

Very good

Comfortable , breakfast was good

.

Very good

Absolutely amazing! Staff was great! Very clean, smells good and clean rooms. Spacious rooms and great breakfast. This will definitely be my go to hotel whenever I return to Nashville.

Breakfast was alright. Although coffee was available all day, IT was some cold coffee. The other thing I did not like is the light fixture in the room by the beds. It was too low to the table & was hard to put my stuff on the table. Not sure why the fixture is that low.

Super clean, fantastic breakfast, nice and helpful desk staff

Exceptional

The hotel was clean and conveniently located to what we were in town for. A guy knocked on our door at 10:15 to see if we were checking out then came and knocked again to see how long until we were leaving. Check out is at 11:00. This seemed kind of rude and annoying.

Not far from airport or downtown Nashville. Rooms are clean ans building smells great. Great place to stay if you don't mind not having extra amenities like a pool.

A very nice facility, well maintained with adequate parking, though it is tricky to get to it. My only complaint is the area -- there just is not much around it.

I booked this hotel at the last minute but was pleasantly surprised. Best Westerns new brand GLO was really nice and improved. The room was nice and spacious with updated decor. The staff was kind and helpful. The breakfast was wonderful with lots of seating and space. Hoping to see this brand make its way to VA.

Loved the location and have already done an extensive review. We stayed 2 nights, a week apart--one before our flight and one after our return flight. Yes, I would strongly consider them again.

PRO: We actually stayed at this location 2 different nights--the night before our flight and the night after our return flight. I choose here because of it's location to the airport and free shuttle service. The staff that we spoke with, were all very nice and helpful. The room was clean, the bed was comfortable. Loved the walk in shower and that it had dispensers with shower gel, shampoo, and conditioner. The shuttle service was much appreciated. I also really appreciated the free bottled water. CON: The breakfast was mediocre at best, the attendant didn't seem to keep the coffee containers full and people were having to wait. The seating for breakfast was, by count, for 34--a bar that seated 10 in high top chairs and 6 tables with seating for 4 each. Then there was some low tables around a large couch like area where you could sit, but definitely not designed for comfort or eating. The theme is MODERN and that does not equate comfort. I'm still trying to see where the seating occupancy limit was 110 people, (as the sign indicated) because that was unattainable. Having said all that, if we return to Nashville to fly again, I would strongly consider this location.

We stayed for 3 nights. The location, room, and amenities was perfect.

Very nice front desk staff. I forgot my charger and they offered to let me use their personal chargers. Hot buffet breakfast was excellent. However never saw anyone clean the tables or replenish food. Coffee pots ran out everyday and u had to ask the front desk to contact them. The cleaning staff wouldn't say Hi or acknowledge me even when I said Hi to them. The Hotel is about two miles from the airport so u will need an Uber or rental car. With that being said u are only about 10 to 15 minutes from downtown Germantown etc

This place is a beauty perfect location for downtown and the airport. Grounds are clean and inviting. We had a lovely stay. Oh and the lobby smells great and looks even better.

Good

Room was clean, beds comfortable and check in process easy There was a graduation party to 2 am on our last night there in the conference room directly across our room. We tried to get help from the staff but the party noise continued. Needless to say we didn’t get a good nights rest.

There was a graduation party to 2 am on our last night there in the conference room directly across our room. We tried to get help from the staff but the party noise continued. Needless to say we didn’t get a good nights rest.

The staff was friendly and helpful, the coffee was good, the lobby was spacious and sunlit. It was a wide open, friendly, good feeling at this hotel.

We also hate the new trend in hotels of having little to no lighting in the ceiling or walls, just lamps, which create dark areas, and the use of barns doors on bathrooms, which never feel private. We were glad we were only there for a short time. We left before breakfast for a very early flight so I cannot comment on dining. The location was very close to the airport but we left before the shuttle was operational so I also can’t comment on that.

bad part of town, everything around the hotel was questionable

Clean room. Great free breakfast and free parking.

Good

Exceptional

Graduation party in conference room was loud later than expected and our room was across the room.

Graduation party in conference room was loud later than expected and our room was across the room.

Rooms could be cleaned a lot better Air cuts on and off, it's no way to control it yourself Other than that everything else is wonderful, didn't have any problems

Great place to stay.

I arrived to Glo Best Western Hotel late in the evening and while it was very quiet I was greeted by a very nice young man who helped me get checked in and communicated with me about all of the hotel’s amenities and features . I was very pleased with my room . It was spacious and clean and comfortable. I had a small fridge and microwave as well as a single serve coffee maker. I do appreciate these amenities . I had a restful evening and enjoyed a very comfortable bed and a bathroom that had all of the toiletries I needed. I was happy to have the offering of a free breakfast down in the very open and inviting lobby area with plenty of tables and desk areas as well as plenty of coffee . I felt very comfortable coming and going in the well lit parking lot and the extra security of needing my hotel key card to gain entry to the hotel after really late hours. The hallways were well lit and I felt safe and secure traveling by my myself as a single woman . Each time I came or went I was greeted in a friendly way by hotel desk staff . I appreciated being acknowledged. I really enjoyed my stay at Glo and highly recommend this hotel for convenience,a clean,safe environment ,efficiently run and well maintained hotel with friendly helpful staff and professional and competent employees that work to provide a delicious breakfast every morning. I would gladly stay at Glo hotel again and again and definitely tell others to do the same .

Room was large. Breakfast was good with farm fresh yogurt. Hotel was slightly noisy with sounds like people jumping on the ceiling.

Everybody at the hotel very friendly. The breakfast selection I was actually

Great spacious room

Very good

parking is plentiful. room was clean . daily room service was excellent. above average place to stay.

I would like to know about a property like Glo for every small city.

No tub.

Bed was pretty comfortable. Clean room. Cute decor. Has large shower, no tub. No tub.

Good

Came down from Chicago stayed 2 nights the place was nice and had a wonderful smell, we had free breakfast both days and the house keepers even cleaned while we were out, this was a nice hotel, only downside there isn’t a pool but we a wonderful experience!

Exceptional

Exceptional

The room was not the cleanest. but if you're traveling and need a quick reasonably priced room then this is it. I didn't have breakfast so I can't speak to that. But again it was fine for one night to get some rest before continuing our very long road trip.

Passable

Exceptional

Superb

Hotel was convenient for an overnight stay if you have a delay at the airport. The airport shuttle was great and the drivers were excellent. Full of great information. The hotel staff were excellent as well. The room itself was good. One complaint is that the lights over the nightstand hung so low, you can barely put anything on the nightstand. Not sure who designed that but they need to raise them higher. It was very strange. Beds were ok but we were only there for one night so it was fine. The AC worked well but they are loud and kept turning on and off throughout the night.

Rooms are modern and clean. Breakfast was good.

Everything

I liked the organization and availability of airport essentials like luggage weight, paper plates and nice service We didn’t have water for like two hours

Nothing

I liked the organization and availability of airport essentials like luggage weight, paper plates and nice service We didn’t have water for like two hours

The parking was good, the breakfast was nice. The hall carpet was stained but the room was really clean

It was an easy check-in. The hotel is clean and updated.

Very nice hotel. Clean throughout. Free parking. Easy access to Nashville airport.

Very nice property! N/A

Very nice property! N/A

Great breakfast, room needed a little bit more lighting, but over all good! Bathroom was spacious, definitely good for families! Overall.good experience. Will definitely recommend!

Food

Hotel was new, modern, and close to the airport.

The hall smelled really bad and it was so noisy impossible to sleep until way too late

Clean nice place to stay with great Mexican food within walking distance

Everything

Breakfast was good

Area very clean and bright

Great location with shuttle to the airport. Updated rooms and quiet. Great friendly staff

The room was clean and spacious. The hotel is a fast, easy drive from the airport. I liked the complimentary chilled water bottles near the front desk.

Breakfast was good, room was clean. Parking was free

The room was clean, the staff were friendly, and there was abundant parking.

Pleasant

Breakfast had a good variety and catching the shuttles was easy

The hotel was very clean and comfortable. It was nice to be able to get some decaf coffee after a long drive from Crossville. The room in the bathroom were very clean and the bed was semi comfortable. The staff were very nice.

N/A

Clean and comfortable room and beds N/A

When I showed my phone to provide my confirmation number, one of the staff members took it upon himself to inspect my phone of the picture and question whether my confirmation was altered or fake. I did not appreciate that at all. It felt unnecessary and disrespectful, especially since I was simply trying to check in.

The property is clean. When I showed my phone to provide my confirmation number, one of the staff members took it upon himself to inspect my phone of the picture and question whether my confirmation was altered or fake. I did not appreciate that at all. It felt unnecessary and disrespectful, especially since I was simply trying to check in.

Casey she was the best if you need anything in the hotel ask for her she care about the customer.

Great room at a great price. Hot breakfast was good. Location is convenient to Nashville.

Close to everything and the staff is amazing!

Really helped that there was a bus stop nearby. Loved the room.

Everything was great

A little noisy from other rooms and General interior noise.

The hotel was very clean and comfortable. It was nice to be able to get some decaf coffee after a long drive from Crossville. The room in the bathroom were very clean and the bed was semi comfortable. The staff were very nice.

Parking was easy, breakfast decent, free bottled water a great perk and shuttle to airport was excellent!

Clean room.

No breakfast before 5 am

We had a terrible stay. Checked in fine but then couldn’t get into our room. Went back to the lobby and no one was around. Waited a long time for someone to return. Gave us new keys and we tried again. Door stuck really bad. Had to force yourself into the room. The room itself was fine. We decided to shorten our stay there and the front desk clerk said they would approve the refund. It’s need 3 days and no word from the manager who was supposed to approve the refund. Will not stay there again.

Clean and modern room, conveniently close to the airport.

Modern, clean and spacious room with hot breakfast. Free shuttle services every hour is a plus. Friendly staff.

The staff was very friendly. The property was extremely clean. Beds were soft. The breakfast wasn’t bad for a hotel. All areas of the hotel were extremely clean. Short drive to music row.

Everything

Everything Nothing

One of the highlights of my stay was the breakfast experience each morning. The breakfast staff were genuinely warm, attentive, and welcoming, always greeting guests with a smile and making sure everything was fresh and well-stocked. Their kindness and professionalism truly made the mornings special. The hotel amenities were excellent as well — everything was well-maintained, convenient, and added to the relaxing atmosphere of the stay. From the common areas to the in-room features, the entire property felt elegant, comfortable, and inviting. Overall, this hotel exceeded my expectations in every way. I would happily stay here again and highly recommend it to anyone looking for exceptional service, comfort, and hospitality.

It was a standard hotel room with nothing extraordinary. I stayed for only one night, and I didn’t have any complaints.

Good

Breakfast was very good and convenient

Breakfast was mediocre but everything else was great.

Very new and modern, so everything is in good condition. Spacious room and great shower. Free water bottles was a nice extra. Breakfast is like all the hotels, ok.

Fine. Staff was very accommodating. Coffee kept running out because a big crowd was there. Eggs were fine.

As a single traveler, I felt very safe at this property. The staff were nice and very helpful. The room and bathroom were clean. The bed was comfortable and the breakfast was good.

Clean, comfortable room. The breakfast buffet had a good variety.

BEAUTIFUL HOTEL. Hallways smelled so fresh-- reminded me of the 2 hotels we stayed at in Spain just a month ago. Truly enjoyed the hotel and will use again on next visit to Nashville

Great location and room was very nice

There was a bed, and it worked great.

Breakfast options could have been better but not really a complaint since it was complimentary

Great place to stay!!

Clean

Furniture is also. Breakfast was good 😊

Clean all around

Great stay and a great value! We would’ve paid 2x more for a similar hotel within the same area. Glo always has the best rates!

very clean hotel. we enjoyed our stay

The front desk staff told us that Expedia VIP means nothing (this was my first time mentioning VIP so maybe it doesn’t) but she did give our daughter a free snack.

The location seems like an updated, renovated hotel. Staff was great and respectful, nothing negative to say about them. I did not try the breakfast so I can’t speak to that. Appeared to be pretty decent from the looks. Complimentary water was a plus! Only issues were the room smelled like bug spray and another guest used their key to enter my room. Luckily I had the door hook engaged or they would’ve walked right in. The front desk agent quickly handled this issue and provided a new key. Also, having a room directly in front of the elevator is something I will never accept again. I could hear everyone in the hallway.

Very nice hotels clean rooms and nice people

I had a surgery at Vanderbilt so we spent the night there because we live 2+ hours from the hospital. It was perfect for what we needed & it was a good price. I would stay there again when we are catching a flight out of Nashville.

Clean spacious room

Breakfast was okay. Room was large, however furniture was not clean.

Airport shuttle was super convenient and drivers were very friendly and helpful. All staff we interacted with were wonderful. Room was squeaky clean. Only minor comments - some scratches on the wallpaper, and no sugar- free oatmeal or plain yogurt at breakfast. We really enjoyed our stay and have already booked another.

Decent facilities, all staff were very nice and respectful. I felt close to everything in Nashville, without the stress of being right downtown. Breakfast was also pretty good with a nice variety! The walls in this hotel are VERY THIN. You can hear everything going on outside your door, as well as in the rooms beside you. It's impossible to drown out any sort of noise. I could literally hear the full phone conversation of the person in the room beside me..

Breakfast was good and we like it they have free shuttle to airport.

The room itself has this awesome, quirky cuteness to it. The layout was great. Space was amazing! It just seemed more than a normal room for some reason. Bathroom? Again, space was super useful and seemed like more than it was. Also, the supplied soap, shampoo and conditioner were a step above. Another cool thing was the little window, booth reading nook space next to the window. You could either put your suitcase there and live out of that or unload and put your suitcase underneath and then sit in an elevated position and read in a natural sunlight. I can't think of anything. I had zero negative experiences.

everhting was great, the room was spacious, confortable and the breakfast was very good for the price

Muy mala comunicación con el personal

Evening shuttle guy was so nice and helpful. He really made our stay. The hotel was clean and the beds were comfortable. We’ll stay here anytime we’re in Nashville!

The afternoon shuttle driver was amazing, we used him on Thursday and Sunday night. Extremely nice! Hotel was very clean and the beds were comfortable. Will use them anytime we’re in Nashville!

Very noisy was up all night listening to craziness from upstairs.stomping around slaming things. Hotel was a beautiful hotel but the noise was horrible.

The location and the breakfast

Nice place.

What truly made the experience special was the staff. The people at the front desk were incredibly kind, welcoming, and always ready to help with anything I needed. Their professionalism and warm attitude made me feel comfortable and well taken care of throughout my stay. I would definitely recommend this hotel to anyone looking for a clean, friendly, and relaxing place to stay.

Noisy. Constantly hearing doors slamming and other people stomping around in the room above me

Breakfast was average The showers were terrible .. you couldn’t move the shower head and it was placed to close to the shower door .. automatically spraying out of the shower when you turn it on. Also, the showerhead had different types of water sprays, and they were not normal.

Lugar , la atención muy buena súper rápido todo igual que el desayuno y el Parqueo en general muy bien , me gusta también que es muy céntrico los lugares más visitados quedan realmente cerca

Parking was easy and plentiful. Breakfast was adequate

Great stay. Clean cute room. Shower was amazing. Breakfast area was large with plenty of seating. Will definitely stay again.

Great location . Great staff . Very quiet and convenient location .

Staff members were friendly and helpful. We stayed for one night and the bed was comfortable. Halls and rooms smelt clean and fresh. Shuttle service to airport and nearby Mexican restaurant added to enjoyment. Overall, nice stay!

Awesome front desk gals. Great breakfast, new and comfortable property.

Overall we had a wonderful stay. Breakfast was good too.

Really enjoyed my stay. Staff was friendly and helpful. Room was clean and comfy. The location was great it was about 15 minutes from downtown and near the airport. They also offer free breakfast and airport shuttle service. I will be returning. Most of all they offered what most fancy hotels doesn't, refrigerator, microwave and iron.

Clean, safe, easy parking.

Location was the best part about this hotel There was a lot of noise the person above us walked on the floor and would shake our room, all night long walking across the floor above us keeping us awake. We spoke to staff about it and were told basically oh well. Didn't offer a room change. Bed was well used with dips in the mattress and pillows were not comfortable

great staff great room

Breakfast had a good variety of warm and cold food options.

Great for the price….easy 10-15 minute drive into downtown. Shuttle to and from airport was convenient. Breakfast was great. Would stay here again!

Coffee tastes was cheap. Need better coffee Small thing make a difference

Good breakfast and very fragrant lobby

Good breakfast

Staff was super friendly and accommodating. Possibly could be use some updated. Floor in bathroom was rough looking. Also no plug- ins on table between beds for phones.

The staff were nice. Secured building. But not well maintained or clean. Hair in bed from previous guest. Dirty furniture. Floors are extremely loud and you can hear all the noisy people staying above you at all hours.

Overall it was a good experience

Clean modern rooms, nice lobby, friendly stands, hot breakfast with lots of options, plenty of free parking, close to Opry Mills and the Grand Ole Opry with direct driving route less than 15 minutes.

We stay at Glo in nashville every time we visit. We love it. Location is great, always friendly staff. Hotel is very clean, beds are perfect and the bathrooms are very roomy and the shower you can fit 3 people in. We have stayed at several Hotels in Nashville over the years and Glo beats them all on cost, location, and comfort.

Easy to move around. Nice Nice shower/bathroom area. Comfortable bed.

Staff was exceptionally helpful, property is nice, parking was great, and airport shuttle was convenient. Breakfast was good also. Have stayed here a couple of times an left my car while flying out for trips without issue. Will definitely stay again when I fly out of Nashville in the future.

To much smell of the cleaning detergent, the smells like fabulist .. no smart tv ..

Breakfast was a good balance of different types of food. Protein options are always appreciated! Everything was great!

This property is a nice quick stop option when traveling. The beds were nice and comfortable and the breakfast in the morning was nice. The property could use a little up keep but for the price it is a nice place to stay overall.

Good place to stay but I was hoping they have a pool

No

Was was clean. Staff was very friendly.

AC in room 402 is so loud, need a repair or adjustment

This hotel is a great choice for an overnight stay if you are flying in or out of Nashville. The rates are reasonable. The room was spacious and clean. The complimentary breakfast was minimal, but adequate. There is an excellent Mexican restaraunt right next door.

Overall it was a great stay . I just feel that they could’ve had more of a breakfast selections . They pretty much serve the same thing every morning .

Limited options for breakfast. Clean rooms. Nice staff. Free parking with free electrical car charger - first come first serve.

This hotel was dirty small bag, carpet stink

Did not dare leave car in parking because of bad reviews of break ins. When leaving saw homeless camp packing up in the tree grove adjacent to the lot.

The breakfast was fine and the shuttle was easy to book

Everything was as expected brilliant anuisha was brilliant at the front desk couldn't be happier with the stay

Comfortable bed.

I was under the impression this was a new hotel but i believe it was an old on that had been remodeled. Location was a little sketchy but close to the airport and the interstate.

Clean comfortable room. Great breakfast!

Unaware of the need to pay to leave your car there while traveling to another state for a few days

Everything else was great

And staff couldn’t assist. It was a third party and we tried different credit cards PayPal account. But that was the only issue we had with our stay everything else was perfect

Parking was good. Maybe increase choice for vegans/vegetarians in the breakfast menu.

Perfect for a quick airport stay

Clean and quiet

Rented 3 rooms. 1 was stinky, 1 had dirt everywhere, and 1 was ok. Not impressed.

The third floor was a bio hazard with ( I am assuming dog feces) covering the floor all the way done the hall way and was not cleaned up for the two days I stayed there.

Breakfast selection was nice and modern. We were on the 3rd floor and could hear everything above us, but overall nice!

Room was nice and spacious. Breakfast was good. Hotel also had an EV charger.

Easy parking, clean room.

The room was clean and the breakfast was good with a variety to choose from. Our room was very close to the laundry room and right next door to the fitness center. I don’t know if it was coming from the laundry room or the fitness center but we were awaken around 5:00 AM by a thumbing noise. I suspect it was the dryer with laundry tumbling around in it. Do not stay in the first floor rooms.

Good: clean spacious room, good variety of continental breakfast options, one free electric car charging parking spot, free bottled water at check-in. Needs improvement: elevators are slow, building was noisy as in could hear people walking / floors creaking while in our room, barn doors for bathrooms are the worst design choice ever.

I tried every chair in the lobby and my room not one was worth sitting in for more than 5 min. Attractive yes, functional NO

Nice Room with free WI-FI. Nice breakfast and Airport shuttles available on request.

Was really nice. Only issue was the air conditioner.. was SO loud. Ask for a top floor as the ceiling is not sound proof.

Airport shuttle was fast & easy

The rooms were spotless and the staff was pleasant and helpful. I really enjoyed my stay and I'll definitely will visit again.

Check-in was simple and my room was clean and comfortable. I did not want for much during my stay; breakfast was plentiful, free WiFi, close to major attractions (cheap Lyft/Uber ride). The staff was so helpful and welcoming. I absolutely recommend a stay.

Room was clean. Staff was nice

Hi there, we had a great day! The room was very clean, the lobby was also very clean. The breakfast was awesome and the staff was awesome very professional and friendly.. I would stay there again❤️

It was clean except for a wet wash cloth in the bathroom under the sink.

Room was clean and had a nice outdoor space breakfast was just ok. Ciffee was good

Friendly staff clean room good location decent price

Clean and friendly staff

Room was clean

New, very clean and modern Staff was cool too. We’ll definitely be staying there again.

The room was very spacious. It was very clean except small details like corners in the bathroom could use some extra attention. Staff was extremely nice and helpful. Overall, the room/hall had an odd smell but it was a good value and I would stay again.

Everything was great

Language barrier with staff.

Very clean and quiet. Quick check in.

Good exelente

Nice place. Shower, the size of room

Very comfortable

Staff was great! Wasn’t fond of the location but worked out perfectly

Room was perfect for my family of 4! The breakfast options were great, and the room was clean. No complaints! I wish we were able to stay another night.

Stayed here 3 times and each time it’s been consistently clean. It lacks in the finishing touches but it’s clean

Ceiling in bathroom had squished lady bugs on it, but other than that friendly staff and rooms are great. When they built it though they could have put a better sound barrier between floors. We could hear the guest above us walking loudly and other adult extracurricular activities lol.

The Staff was courteous and the room was very clean.

Staff was very nice and the rooms are clean

House keepers kept my room clean almost everyday. Great location for my business trip. Breakfast buffet is decent could have more variety for different days.

The property is very well maintained. The staff is AMAZING and the amenities are top notch! We’ve stayed here several times and will return anytime that we are in Nashville.

Free water

Clean and spacious room

Room was filthy, couldn’t even stay

Great place to stay…clean and peaceful. Plan on staying again

The room was clean, spacious, and the staff was very friendly.

Great room without the high price tag. Check-in was easy and staff were courteous and friendly. Definitely recommend this hidden gem.

Clean room

Enjoyed fhe hotel and full. Reakfast but at 6;30am the eggs were already cold.

The staff were friendly and helpful.

Good staff. Great shuttle.

They didn't clean the room during my stay again this time. I've complained to the front desk every visit, but I only hear excuses. First, they said they would inform the cleaners. Second, I was told I needed to hang the cleaning tag. Third, they claimed I had to speak to the front desk each morning to request cleaning. Even a third-grade motel wouldn't require all these steps.

My main complaint was that Hotels.com sold me the room and then confirmed it. I got the trip insurance but there are too many hoops to jump through to file a claim. Is anyway that you can refund my charges. If so please advise. [email protected]

Very clean hotel

Room was clean, comfortable and decorated in an interesting way that made my stay memorable.

perfect room no problems at all

Clean Room, Friendly Staff, Quiet and Comfortable.

Good value. Nice and friendly staff. Clean and maintained. Easy shittle.

Hotel is closed

Everything was Great!

Staff - excellent Amenities - excellent This is our 2nd stay in 2 weeks. Great experience and will return soon!

Very clean

Great stay, free water, great breakfast.

Perfect

Clean room, great breakfast, close to where we were going!

Room and the bathroom were clean! Staff was friendly. Would suggest extending the breakfast to 10 AM for those who have late check in.

Exactly as advertised - could use better lighting in bathroom. The hotel is really a great deal along with the good breakfast and airport parking with free shuttle service

Room was nice and clean

Clean room, same breakfast everyday day

Room was clean and nice but mattress was really hard to sleep on

It’s was clean and I am waiting on a call back from them. I left an item in the shower area of the room.

Clean and very nice

It was a great place for an overnight. Clean and modern rooms.

Yes

The room and linens were clean. The front desk was very helpful.

My favorite hotel

The hotel was clean, modern, nice staff, quick and easy check in

Excellent service, breakfast was bomb & they have fresh meat. The hotel looks like the pictures online. Very beautiful, clean, smelled so good & everyone was polite. The staff were ontop of their game. Housekeeping was good, we didn’t hav to call because we had or got everything that was needed. The location was less than 10 miles to it seemed to every place I went. You even get complimentary bottled waters. Definitely recommend, I’m staying there whenever I’m in Nashville for sure.

what stood out the most was the free bottle water

Fast and easy check in. Polite front desk staff. Clean room. Quiet. Easy check out.

Good

Overall good hotel for the money. Staff is very professional and extremely helpful.

Helpful staff at the front desk, clean, good breakfast

great

Good hotel.

I’d stay again. The room had an odd smell, but it cleared soon after occupying the room. The hotel tries hard to be swanky. But at the end of the day, it’s an above average budget hotel.

I always stay here when I come to Nashville! It’s nice and comfortable! This time the room wasn’t super clean but it usually is!

Great experience, smooth Checkin, clean room

Rooms are really nice and clean , staff is always pleasant

This was not the hotel’s fault but my family was woken up in the middle of the night (3 or 4 AM) to folks yelling in a domestic dispute — it was loud! Area was great for food, the room was clean and spacious. Loved the shuttle to the airport.

I had a lovely room. A beautiful rain head shower. Staff was polite and helpful. I will definitely stay there again when I'm in Nashville.

Full garage cans, not good breakfast! Not for me

Great stay! Clean, comfortable and a great experience

The room was very clean and the morning breakfast options were good as well.

Yes the room was clean. But my microwave didn't work

Friendly and clean room

Great staff.

All good with the property.

Overall stay was ok. Asked for connecting rooms or rooms close. Your man at front desk said only separate floors available. Three young kids with parents and grandparent. Finally found rooms on same floor opposite ends. Horrible having to watch small kids each time they left one of the rooms. Also handle on bathroom door broken. AC unit controls did not work and unable to adjust. Breakfast only pork meat available. Of course in the south but we are from GA. Most hotels for visiting northern and some southerners do not eat pork. So poor choice for food.

My only comment would be the overt.and suspicious looking stains on the the 4th floor carpet probably 10-15 of them that almost looked burnt, or as if some sort of organic material wasn't cleaned up in time.(vomit, blood, diarrhea). There were no bad smells or anything like that, and the carpet appeared clean, just visibly stained.

Yes staff was very helpful Airport shuttle was Awesome 👌

Clean, quiet, and safe. Just what the doctor ordered.

Very clean, smells very good, love the aesthetics!

Poor experience

Yes

Rooms are spacious, big bathroom, breakfast is amazing and the hotel is well kept.

The hotel was clean and new looking. The room was awesome. Very clean and roomy. The staff was friendly. The breakfast was good. Plenty of choices. Overall a great place to stay at an even better value.

Great

It is a good value hotel to stay

I would give a 10 on this hotel, everything was great except that I could hear the noise and TV from the room on top of ours..They need to put some type of noise reduction between rooms.

Clean rooms, need better staff in the front desk, the breakfast 3/10

Staff and clean

Courteous staff, good breakfast, and clean rooms.

Room was clean and comfortable. Registration and guest services were very nice and helpful. Breakfast was good, variety of choices. Thank you!

Poor breakfast

Clean room

Clean, spacious room. Staff was very friendly and welcoming.

The room was very clean,comfortable. Staff were all friendly to us. The hotel was quiet ans spacious. I would recommend it to others.

Did not used it because i left by 4:30 am

The rooms are clean, but during my stay, the guests in the room next door yelled and fight until 3 a.m. The next morning, I asked if I could change rooms, but the receptionist was rude and refused to do so. The same thing happened the following day, and I had to find another hotel to spend the night, even though I had already paid for three nights. The rest of the staff were friendly.

The room was in good condition, and the staff was polite and helpful. I was in room 306, there was a sex ring being operated out of room 305. All night there were loud talking (young girls), doors being slammed and at one time, an underage child crying uncontrollably. The last problem was at 2:00am and left me so upset that I packed my bags and left by 3:00am. Honestly, this sounded like an underage sex ring. I had less than 2hrs sleep and left very upset. The lack of sleep I can live with, the other haunts me. If I had a # for ICE or Homeland Security, I would have called and reported. I may still do this.

The staff was nice. The breakfast was good. The room was overall OK clean. Nobody ever came to change bedding during the day, which I did inform staff.

The Hotel and Rooms were clean, breakfast was good though it stopped @ 9:00am when many would have liked it to stay open till 9:30-10:00, but location was close to the Airport, 15 minutes to Opery Mills Center, and 20 minutes from Downtown.

Breakfast was very good. Lots of variety.

Very nice and clean hotel. For some reason I got an accessibility room, which was very specious and I didn’t mind.

Great stay all around!

Super convenient. Quick airport shuttle. Great spot

property was safe and clean but room AC was very loud.

Great stay and location close to everything

5 minute ride to airport. Free airport shuttle. Great for early am departure flights. Clean, very large rooms. Loved that they gave complimentary bottled water.

There were poop stains on the sheets and pubic hair. Called the front desk and they said what do you want me to do about it.

The walls were so thin that I was up til 3am because I could hear my neighbors tv and music and then being loud all night.

Room was very clean and staff was very friendly i would definitely recommend this to everyone

WiFi was out night shift guy on check in was very aggressive

room was immaculate

I have no complaints and the for the cost of a room no human being could expect more

The Room Was clean, and the front desk was accommodating

Very nice and welcoming staff, clean room.

Good breakfast. Helpf staff.

Great room, convenient and quiet location. Good breakfast and polite staff.

Sterile, cheap vibe

Positives: Location is good, large rooms, close to downtown, & lots of parking. Negatives: walls are VERY thin. I could hear my neighbors conversations and don’t get me started on the stomping coming from the room above. Housekeeping & front desk services are severely lacking - they switched my room after the first night to the top floor to help me with the noise and the supposedly clean room they moved me to was NOT cleaned from a previous guest. No apology, just made me wait hours to switch to another room. Then the alarm clock went off at 4 am and house walked in on us at 8 am… If they make some improvements to their customer service and housekeeping, this would be a good place to stay.

It was a wonderful stay, near everything but away from the crowds. It was fun and abstract but modern. The room was big, the bathroom is beautiful. The breakfast set up was awesome. So much to choose from or create. The beds were extremely comfortable.

The room was just okay! I have very high standards for cleanliness and they definitely fell short. Upon entering the room you don't get a clean smell. The sheets and the towels also don't give off a clean scent. The sheets had small stains, got new sheets, they also had stains. The breakfast was very bad, my toddler wouldn't eat any of it. The room was bug free so I was thankful for that!

Needs to have some kind of attraction different than UberEats. Anyway, it is worth for what it costs. It could be better even being slightly more expensive to cover costs.

The hotel itself was nice. The wood floors in each room were nice until you had someone in the room above you. 2 cars were broken into with windows smashed out in the night. Not good security.

Clean, staff was great. No soap in bathrooms

Easy check in and out and reasonable price. The walls between 226 and 228 were very thin, so I could hear my neighbors' alarm and conversation this morning.

Enjoy my stay, will definitely come back.

Staff was very nice, property was clean & the shuttle service was very good! Overall for the price it’s a great stay.

Comfortable bed, clean, modern, new

Airport shuttle drivers were very nice and prompt. sadly disappointed I left my prescription sunglasses sitting on the micro-wave. when I called that same day, maids "claimed" they didn't find them.

Yea

Room was spotless, beds were very comfortable

Great staff, nice and quiet location.

The hotel itself wasn’t bad but we woke up to our truck window busted out as well about 10 other cars in the parking lot. I definitely do not recommend staying in this area

Clean, quiet, and good breakfast

I have stayed at this hotel twice. Always nice, I love the rooms. The staff is great and the complimentary water is a lovely touch. Its basically my choice hotel when flying out of Nashville.

Everything very clean

Absolutely enjoyed my stay with my husband & kids great breakfast,fast service & very friendly customer service

Room had a very strong, bad smell , also found out the DAY OF my stay that they had 10 reported car break ins the SAME DAY. Location is convenient and near a lot of things just couldn’t get passed the smell nor the reported car break ins

Was was really nice/ clean. The air always had a fresh scent. Friendly staff.

Clean room and staff are good

10 cars including mine where broken into. Incident happened overnight and not one employee called to inform us even though we had to fill out a form with our car info. Employees showed no concern about the situation as if it’s a normal occurrence.

Clean room and bathroom. No frills, but just what was needed for an inexpensive weekend in Nashville.

Clean room and friendly staff

Room was clean. Very nice staff. Fair price

Very comfortable room, great price, nice breakfast

I like it the first time when I came to stay in this hotel & it was really clean & quiet. Hotel lobby always smelling good & staff was very friendly & this is the reason why I book this hotel again. But the recent staycation in Nov, the room 330 that I was staying in was very noisy throughout the 2 nights stay. I kept hearing people stomping the floor & moving stuff around from upstairs directly under my room the entire time I was in the room. It was really disappointing.

Amazing

The staff member was amazing at check in. We really appreciated him. The room is cleam and comfortable as well.

The fridge in our room didn’t work so none of our items stayed cold

Staff was friendly, breakfast was plenty, convenient and budget friendly.

Great hotel! Clean, large rooms, and very close to the airport!

The room was very clean and matched the photos. We were on the fourth floor and didn’t hear a peep out of anyone else. $11.00 Lyft to Broadway and $40.00 back. Difference due to time of the evening. Highly recommend this hotel.

Good hotel

Super easy and quick check in. The hotel is clean and very spacious for my group.

great staff so helpful and courteous

Smooth process, clean, and food was good.

Staff was super friendly and helpful..nice rooms and very clean….perfect stay

Good

/

Good breakfast! I definitely recommend it.

This is a great hotel for the price. Clean, the food breakfast was good, the room was comfortable and the staff was friendly and professional.

The staff was very friendly and the room was super clean and comfortable. Really close to downtown too!

The room was very clean and very cute. I liked it. The staff was friendly.

Super clean. Super convenient. Easy check in. Comfortable beds. Hot showers with good with great water pressure.

Room was clean. Staff was friendly and helpful. Very nice place. Would stay here again.

Great location, clean rooms, friendly staff, affordable.

Clean room very nice stuff

Seven cars were broke into in the parking lot including my car window was smashed out apparently they were looking for weapons I was told by the glass company. Bad area

Clean room.

Very spacious bathroom with a shower instead of a tub combo, which is great. The room got very dark for sleeping, which we appreciate.

I would recommend that the design of the bathroom door is looked at. It rests on rollers, and is held closed by gravity. The handle of the door strikes the frame, causing it to come loose. Over time, this will lead to repairs being required. Before unpacking, check your bathroom door is ok. Otherwise, no issues at all during our stay.

Property was clean

Things were good

Looked and smelled clean. The staff was nice l.

Love this place

El lugar tenía un mal olor y la puerta del baño no servía , y la taza del baño está rota también , no lo recomendaría.

Easy to get in and out of

Worst experience ever! This property is in an EXTREMELY BAD part of town! My daughter and I were returning late in the night by an Uber and there was a man dressed all in black carrying / trying to hide an Automatic Rifle by his leg. He was trying to get in the main doors of the hotel. We begged the Uber not to stop and take us up the road and wait with us while 911 was called. Police informed us.. do not go back, the scene is not safe, others had called too. In the end, the hotel staff let us out of the rest of our stay because of safety concerns. The guy was saying he was “security” the hotel said he was not and was never hired by Glo Best Western or staff. Only thing good about this place is staying far away!! Even the police personally told us this is an extremely bad area and the best thing to do is get away from this area!

Parking seemed safe and service was excellent

Clean room n good parking

Everything was fine.

We'd stay here again on our next trip to Nashville.

It was ok

Great hotel located near the airport. Friendly staff and comfortable rooms!

Very good

Great staff

Throughout my stay, I also heard constant banging and footsteps from the unit above, which made it difficult to get a restful night’s sleep. Overall, the stay wasn’t entirely bad, but these two major concerns — safety and noise — make it very unlikely that I’d return or recommend this property to others.

The room was clean and spacious enough. The staff was kind and helpful.

It was

Clean room wonderful staff. Would stay again

BUT bang for your buck it’s not bad and the staff was solid. I would probably spend a few extra dollars and go somewhere else.

We didn't like people up stairs were loud but they changed are room

all the cars in the parking lot got their windows busted out. overall was fine but could be better. was giving motel vibes

I chose this Hotel based on reviews but I regret I did. Although the check in process was smooth the next day definitely not. At least 10 or more car were broken into and windows were busted. Even though the pictures show the hotel is surrounded by tree and appears to be safe, the area around is not. Many homeless people around throughout the day and night. Now that I do more research, this was no the first time and several post about it! I will never stay here again and would not recommend!

The staff was very kind, which was the only price experience at this hotel. The place smelled terrible when we arrived, but the rooms did not so we decided to stay. You can hear every noise from the floor above you from your room and the desk clerk even agreed it’s often a complaint. Several trucks in the lot were broken into over night and had items stolen and windows smashed. I would never recommend staying here.

Nice place

Hotel and staff were okay. Breakfast was poor. Surrounding area was not great. This is fine for a quick stay

clean room, nice staff

The A/C was loud but not terribly where we couldn’t sleep. Also it’s situated under the table so air flow is a little restricted. I assume all the rooms are done this way but I noticed it didn’t seem to circulate as well with this design. Overall no real complaints from our stay. We would stay again!

Not too far from downtown Nashville, outlets & Opryland, etc.

I would like the hotel to have a bar

Stop after driving from Georgia. Room was clean and modern, staff was awesome and the breakfast was over the top amazing.

Breakfast was good and the transportation was easy to use as well.

Nice

Great stay , very clean and friendly staff

Clean

Pillows smelled of body odor. Floor was dirty and holes in the window shade.

Very nice amazing service!

Internet was incredibly slow. I was on 2nd floor. I could hear people above me.

Very comfortable.

Check in was easy. Room could have been cleaner sticky stuff was on the wall. Called and asked could we get another room because of it. And was able to get another room. Breakfast was good. Comfy Bed.

Room was cleaning and had lots of room.

Excellent one-night stay. Everything is modern, clean, and in working order. Room was spacious, clean, and bed comfortable.

There were long black hairs all through the room, on the chairs, the bathroom toilet and floor everywhere.

Loved that there was an EV charger there!

A+. Great place to stay. Friendly staff, super clean, comfortable bed and pillows and super spacious room. Great coffee and breakfast. Will stay there again

Enoyed our stay

Great stay for an unbelievable price. I guess it is six years old.. Start to finish it was great. Our new spot for all our trips down here.

Really nice eco-friendly hotel. Big rooms. Very clean.

C ) for location.

The rooms are very very nice

The room was so spacious and updated. Great bathroom too!!! Very nice hot breakfast that hit the spot! Close to downtown Nashville!

Very average, kinda sketchy neighborhood.

Room has a bad smell and can't figure out why. It smelled better one we brought in MCDs but that smell soon went away and the other smell came back. Besides that the beds are comfy and the room was decorated nicely.

Air conditioning unit was very noisy making sleep difficult. The strong smell of air freshener in the lobby was very overwhelming

Our problems was the cleanliness. Every chair had a suspicious stain and the mattress looked like somebody was stabbed on it. See the attached pictures. I mean seriously - there is no mattress protector that can fix this. This mattress needs burned and the ashes need an exorcism before being thrown in a volcano. Needless to say we slept in full clothes on top of all the sheets for our quick nap before leaving. That was until our neighbors began slamming doors wrestling at 2 am. For the next hour this continued until we decided we’d rather be at the airport. So all in all we kept our luggage there for a day AND they offer free great value water in the lobby. If this is the experience you are looking for while in Nashville - you’re in luck. We likely won’t be back to a Glo property, which is a shame because the rooms were nice and new and overall pretty cozy. The cleanliness and all night partying, with paper thin walls, makes this a no go for me next time I’m in Nashville.

Nice rooms, nice staff

Nice hotel and good location

This is a wonderful place to stay! Plus you are close to everything!

Very clean lobby. Never emptied garbage when cleaning room daily.

All was good until the party ended and a high fight broke out in the hallway, very close to our room. Around midnight and we had a very early flight the next morning.

A hair ball in one of the towels, ac was a little loud but did work good. Overall a really good hotel that I will use again!

Best airport shuttle I have ever used.

Spacious rooms, quiet, located within 8mins of all the attractions

Nice hotel for the price

Good

We were there for only a short night so we didn’t get to enjoy any of the amenities, but the hotel was in a great location to the airport. Beautifully decorated. We loved the showers.

Great

Close to everything we wanted to see on

Clean, safe. No surprises.

Neighborhood not great

We stayed the night because we had been traveling for almost 30 hours and needed a good night rest. Everything was perfect until the alarm clock went off at 6am! We never programmed it. We couldn't go back to sleep therefore we only got about 4 hours sleep. Which defeated the purpose of renting the room.

The lady at the front desk was exceptional. Very professional, friendly and beautiful.

Definitely a 2 star hotel. Rooms didn’t feel clean and the smell of (maybe the cleaner) was overwhelming. I don’t think Glo measures up to other best westerns.

It was modern. Didn't really like that the hotel was at the bottom of a hill. The room was comfortable.

nice clean room excellent customer service friendly staff, decent breakfast

🙂

Location, smell, friendliness…loved it.

Where do I begin! This hotel located lacked tone desirable! This property must be run as low in come housing. It was dirty, sketchy ppl area. Day 1 Our room was not cleaned even after putting our door tag out. Next night we came back to our room late and only to find the sheets pulled up to meet the pillows! Nothing was cleaned, no refill of tissues, no garage removed nothing. They literally pulled up the sheets and called it a day!! Disgraceful to say the least

In a bad area. Dingy. Breakfast was terrible.Tacky.

The hotel was very clean, staff was very friendly, breakfast was surprisingly good. And they had free bottled water at the front desk, which we really appreciated.

The hotel is quiet and clean! Staff is polite and friendly!

Friendly staff. Clean rooms

The entire hotel was clean inside and out

The hotel looks brand new. Customer service was excellent.

We just stayed for the night. Weren’t worried about the surrounding area. Hotel was comfortable and clean. Took a long time to get checked in, as there were issues with the guest ahead of us reservation. There was only one clerk on duty so had to wait an extra long time.

Close to airport

I loved everything about this hotel. The front desk staff, housekeeping, facility amenities. And cleanliness are my biggest factors when booking a hotel. Glo Best Western passes with flying colors

This was the first time staying at a Glo and Best western of any type in awhile but I’d highly recommend it . The place was very nice and worth the stay . Very friendly staff and good for the price .

The room was beautiful and updated!

This is very clean and comfortable. We highly recommend Best Western Nasheville! Breakfast has a great variety and it is until 10:00. The decor is very cool! Did I mention how clean this place is?! Highly Satisfied!