Hampton Inn Nashville Airport Century Place, TN

great place to stay the night before flying out

I was not happy with my stay the keys wasn’t working only 1 elevator it was always a wait for towels. Elevators wasn’t working going down so we had to keep using the stairs and they had to keep letting us in the room.

The housekeeping failures were constant. My room was skipped on the first day despite the maid cleaning adjacent rooms. When I confronted her, she said rooms are only cleaned upon checkout — an unacceptable policy for multi-night guests. General Manager La Toya Needles later defended this, claiming it was posted on a mirror sign and that her "expectation is that guests staying at her hotel do read all signs." Apparently, the fine print now lives on vanity mirrors and guests are to comply with Ms. Needle's expectations as if she was our boss. The worst came the night before checkout, when the maid went through my personal belongings without consent — stuffing my laundry, clean clothes, medications, and Kindle into a supermarket bag and removing them. A $30 gift also went missing, confirmed by another maid. When I brought this to Ms. Needles, she refused any reimbursement, redirecting me to Expedia since that's how I booked — a dismissive deflection that shows unwillingness to repair damage caused by her hotel staff as easily as taking $30 out of the hotel's petty cash Throughout all of this, neither the front desk nor Ms. Needles showed a shred of empathy or genuine desire to help. Guests deserve privacy, cleanliness, and accountability. This property offered none. I will not return.

Cleanliness Nothing

The variety at breakfast was good and it was different everyday. Very nice staff

The next morning the front desk staff was the complete opposite, friendly and went out of their way to help me and other guests.

The parking wasn’t that great. I’ve never been to a hotel where you had to pay for parking where there were no spots available. We were told to just figure it out. There also weren’t enough towels for guests.

Exceptional

Great easy for a 1 night stop!

Exceptional

The breakfast food was good, the area could have been a little cleaner ran out of forks.

Very clean property. Only complaints are the king size sheets didn’t properly fit the bed and the handle on the shower door was loose or broken. Great staff. Convenient location. This is my 3rd time staying here and will stay again.

The staff was very friendly, and helpful, the room was comfortable and the location was very convenient. It served our purpose by giving us a place to sleep near the airport. The fridge in the room is very loud. I was looking forward to having coffee in the morning, but it was so weak I could barely taste it, so had to drive to Dutch bros down the road for coffee.

Very clean and comfortable

Very clean, comfortable and quiet. I haven’t been sleeping well so when I woke by my alarm it was surprising! I slept so good. Thank you for warm hospitality and wonderful experience. Great breakfast as well. Lots of choices.

Superb

Parking very affordable, staff was extremely helpful, breakfast was good and kept coming out even a little after 10am which was greatly appreciated overall I loved it definitely a 10/10

Good

Very kind, quick, and competent staff! The front desk person was marvelous, and I loved talking to the driver, Mr. Mike. He is a treasure. My first room smelled like fish. The front desk person quickly moved me next door (to make moving my things easier, but that one also smelled like fish. The third room was great! Moving was no hassle--the front desk person was so quick and kind! But y'all should get that checked out bc sometimes electrical problems can cause a fishy odor. It's actually possibly a fire hazard.

Very kind, quick, and competent staff! The front desk person was marvelous, and I loved talking to the driver, Mr. Mike. He is a treasure. My first room smelled like fish. The front desk person quickly moved me next door (to make moving my things easier, but that one also smelled like fish. The third room was great! Moving was no hassle--the front desk person was so quick and kind! But y'all should get that checked out bc sometimes electrical problems can cause a fishy odor. It's actually possibly a fire hazard.

The property is unique in its distance from the city. It is a very nice hotel with a great view of the surrounding area.

My girlfriend and I had arrived early and the staff was so nice and professional, they got us into our room in no time. Paying for parking after spending nearly two hundred dollars for 1 night stay. Your patrons should not have to pay for parking on top of renting the room.

My girlfriend and I had arrived early and the staff was so nice and professional, they got us into our room in no time. Paying for parking after spending nearly two hundred dollars for 1 night stay. Your patrons should not have to pay for parking on top of renting the room.

Room was very clean, staff was very nice and informative, a lot to chose from for breakfast and plenty of parking

Property was clean and staff was very helpful

The room was very small, the chairs in the room were uncomfortable, and the breakfast was definitely sub par. This is the first time I’ve ever been disappointed when studying at a Hampton Inn.

everything was fine

Had to pay $10 to park in the lot.

Breakfast and location of hotel

It is a beautiful facility. Enjoyed our stay.

Exceptional

The room was clean and comfortable, breakfast was good but the staff was AMAZING! I’ve never been to a hotel with staff this polite, friendly and accommodating. Every member of staff we interacted with was just the best! We had the best time in Nashville and highly recommend this hotel. Special shout outs to Lexus and her colleague at the front desk who went above and beyond to try to locate my Amazon package and also gave us the best food recommendations!!

Could have checked and replinshed

We left to early for breakfast, parking was secure

I like the staff as they checked on me during my stay, the hotel was clean. Always a good place to stay when you have friendly staff.

I like the staff as they checked on me during my stay, the hotel was clean. Always a good place to stay when you have friendly staff.

Good

The staff went above and beyond. Very happy with our night here.

If you’re not as much of a fan of Hampton Inn as you used to be (like me), think again. This one seems to be brand new and is worth a try.

Overall great stay. Gym was clean, and the food service area was awesome. Thank you to all the staff for our wonderful stay.

Great location, daily rate, breakfast, and accommodation—all very good. I highly recommend it.

Everything was good, except there was nowhere to fill up my waterbottle.

The hotel was clean. Staff was helpful. Just wish you had a dinner menu. Breakfast was okay. Fresh fruit would have added to the breakfest.

The room was quiet, clean and the hotel was in a convenient location. The breakfast was disappointing, so we didn't eat it. The front desk staff were sitting in the back room a majority of the time and weren't great at greeting guests as they came and went. Not all of them, but most of the staff throughout the 4 days we were there.

The room was quiet, clean and the hotel was in a convenient location. The breakfast was disappointing, so we didn't eat it. The front desk staff were sitting in the back room a majority of the time and weren't great at greeting guests as they came and went. Not all of them, but most of the staff throughout the 4 days we were there.

It was great!

The front desk staff was awesome. However, I didn't realize it was so close to the airport when I booked. You will hear every airplane very clearly. Also, the walls are very thin. There was a family next to me that was extremely loud. Although the front desk tried to resolve the issue, the family remained loud.

Exceptional

I have stayed here a...

I have stayed here a handful of times now. One of my favorite locations

Morning staff was not around they were in an office chatting. I stood there for about 5 minutes to ask a question then gave up. Breakfast area clean by the one worker and well stocked Property is undergoing renovations and posted signs to let you know. With that being done everything was rather clean

Exceptional

Matthew

The room was clean, we were very friendly and the hotel was very nice.

Exceptional

We got moved to their sister hotel the Delta Inn which is supposed to be an upscale premium hotel, and it was anything but that. We had to move rooms, the A/C barely worked, we moved from a hotel that had a free shuttle to and from Broadway and had free breakfast as well as a pool to a hotel that had no free breakfast, nor shuttle and the pool was closed. So we ended up spending a bunch of money on Ubers, and couldn’t enjoy the pool.

Great hotel, very clean and comfortable. Would recommend.

Great hotel, very clean and comfortable. Would recommend.

Staff was outstanding and friendly.

Nothing. In construction area Nothing to see. Needs a fire pit at least

Nothing. In construction area Nothing to see. Needs a fire pit at least

The front desk workers were so friendly and helpful! Shuttle drivers were also great! I come to Nashville twice a year (and have for the last four years), and this is my favorite hotel so far!

all good

all good

Good

Joy was very helpful and a peach to talk with!

Exceptional

Best

The room was clean and met our expectations. The view from our room was pleasing. Lol, we didn't experience breakfast due to the fact that we overslept from the family event. Overall we were satisfied. I can't really say that we had any issues at all. We don't have any complaints. The staff was quite helpful and polite. We were greeted upon arrival at the front desk. We will be recommending you to relatives and friends, thanks.

I called multiple times so my mom could be someone who can check in the room because her flight would arrive early. My mom stated that by the time she got there her name wasn’t on the reservation like I called 3 different times to confirm.

Yes

Room lighting could have been brighter near the mirror.

Breakfast could be better . Room was nice

Clean room, friendly staff, ok breakfast.

Really good breakfast and the staff was excellent and very friendly. Construction was being done, but other than that it was a good stay.

Overall I was pleased with the room and the staff. I stayed at the hotel for 6 nights and the room was clean and serviced every other day. Beware the hotel charges $10 per night for parking. This additional charge was not clear when making the reservation and would have affected my choice of hotels. I needed to ask for toilet paper and hand towels when the cleaning staff forgot to leave them.

Air unit clanked every time it tur

Great stay, friendly staff , great location !

I thought there was no need to charge for parking at this location.

Issues with bathroom, noise and light from microwave

Clean room, great staff

Staff was very helpful in getting us to Donelson train station

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Great hotel, very clean and comfortable. Would recommend.

Great staff and location! We enjoyed our stay

Clean room

Easy to get in and out of, great breakfast, nice people

Hotel was clean and safe. However you can hear lots of noise. The planes taking off early in the morning. You can hear the pipes in the walls when people are flushing. The AC unit sounded like there was a storm inside the room to where I had to turn the fan off. And the bathroom has very little privacy for sounds

pillows could have been a better quality. did not like the pillows.

The staff were absolutely phenomenal. So sweet. Our room had just been renovated & it was so luxurious.

The hotel was very nice! The room looks newly renovated and it was very clean. The staff was very friendly, courteous and kind.

Perfect location to catching my flight and leaving my vehicle… staff kind and driver to airport was delightful and helpful.

Great staff, very close to airport and convenient for shuttles.

We were not informed, on Expedia nor the hotel’s website, that construction would be taking place in the hotel (especially in the room next to/above ours). We heard hammering and drilling as early as 7:00am, and into the late evening/night, wherein we needed to rest but could not do so. We have stayed here several times and have had great experiences, but are very disappointed in our experience during this stay.

Great stay! Friendly staff, clean rooms, and delicious continental breakfast.

Great hotel, staff, rooms and shuttle service!!

Aside from that, our window was leaking so bad, water was covering the window sill, heater and dripping on the carpet. I would like to say though that our shuttle service was the best I've ever received.

Did not spend much time there but had good sleep, was very clean, and the staff was great!

Very nice place

We had a lovely overnight at this Hampton Inn. The room was clean, nicely appointed, and inviting. The bed was comfortable. The bathrooms were modern, like new, and clean. This is the second time we’ve stayed here, and I think this is a quiet gem near the Nashville airport.

This hotel truly was excellent from the spacious room, to the 24/7 coffee/tea/hot chocolate station, to a nice breakfast, to the friendly hotel staff!

Clean room, very close to the airport.

Great stay, Close to airport and GREAT breakfast.

Everything was 10/10

Great hotel and staff

Hotel staff was very friendly and professional. Room was nice and clean. My overall experience was excellent.

This was one of the nicest hotels I've stayed in in the staff was exceptional. I especially enjoyed talking with the shuttle staff as they were super friendly and knowledgeable.

Room wasn't ready upon arrival. We were given a different room but the heating unit blower was making a terrible screeching noise. We had to be moved to a different room. But the staff handled things promptly and courteously.

Awesome stay

The hotel is clean,the area is quiet

Clean room

The room was clean and the staff was very friendly and helpful.

Yes definitely better than was I was expecting

Clean like new and helpful staff

Hallway was not clean/tv didn’t work/charged for parking.

Room was fine. Front desk staff was unfriendly and uncaring. No shuttle driver available. Handicapped shower seat was about to fall off the wall.

Clean room , average breakfast for the price point

Great breakfast

Airport was very clean. Staff was Excellent, and very attentive. Lobby Bar and atmosphere as well.

Terrell’s was the best warm and welcoming. He was checking people in and making drinks at the bar. Hotel was very clean and nice

Having to pay extra for parking is terrible and the fee should already be included in the cost of the room up front. the first room we were assigned did not have working HVAC and neither did the second room. We dealt with it because we didn't want to move again. Overall the room was clean but needed a good dusting. There was no bottles of water in the cooler for purchase. The bar was very limited on white wine. We will not stay at this location again.

Yes

The staff was awesome. The bus driver was awesome. The lady that checked the sand was awesome and breakfast was awesome. I asked for a card so I’d make sure I know which motel to come back to when I come back to Nashville thank you so much.

Great staff. I checked in at 10:00am. Helped me with transportation. Thanks!

Would have liked bacon for breakfast one day of the weekend. Would have liked to have known ahead of time of parking fee. More visible clock in the room would have been nice.

All was top of the line.

My room was quiet and comfortable. And the shower was enclosed with glass ; not a curtain

If it was possible to give zero stars, I think my revue would be lower! We arrived in the evening (around 8pm) after a long journey from the UK. We were looking forward to a good nights sleep, before heading out the next day refreshed for our once in a lifetime road trip to Tennessee. The staff member at check in was unable to get any of our bank 4 cards to work and would not accept cash as an alternative. He stated "there is nothing I can do!" I spent more than an hour attempting to resolve the situation with my bank at home. After this my partner spoke to the receptionist again and he told her that there was now no room available and the nearest hotel with rooms was 30 minutes away. We were devastated! Once again the Blaise staff member stated "there is nothing I can do!. This was caused because the hotel did not process my payment correctly. We managed to find an alternate hotel, although it cost considerably more. All in all this was a horrendous start to our holiday and the treatment we received from the staff member was abhorrent. We managed to

Cost to park. That's an added expense. Never did before. Shuttle only runs to the airport not local restaurants. Room made up every other day. That's terrible hospitality.

Clean and friendly

Staff

We had no soap provided in room, even to wash hands. We asked at front desk and was given shower gel. Did not understand TV. Only very few stations available for Live TV… the rest said “off line”. Check in staff was fine but not overly friendly. Room was clean and comfortable.

Very clean & up to date.

Very courteous staff.

Free parking

Very good

I picked this hotel because of it's convenient location near the interstate and overall positive rating. Check in was easy and they gave us complimentary bottles of water and a Nashville city guide. In the lobby there is a coffee/hot water station that is always available. It was really nice to be able to make hot chocolate in the evening and coffee in the morning. The room was clean and very comfortable. Breakfast was available from 6am-10am and had a nice variety of options. All in all it was a really nice place to stay and I would stay there again.

Courteous and accommodating staff especially female employee during my check in ..

Hotel was very good! The staff were beyond incredible and extremely helpful with everything!!

good coffee and fitness area

Nice property

The breakfast was great and many options. Staff was friendly. I Love the fact in the lobby there was a breast cancer poster with ribbons for survivors or etc very caring .

Didn’t get the room I originally booked for had to share a king with my mom & baby sister but overall very nice property & staff!!

The hotel was fine, the staff was more than friendly and we could not have asked for more. We arrived this afternoon before a morning flight and the shuttle driver was very good and helpful for two elderly travellers, us.

Todo muy bien

Clean room, nice staff, easy parking.

They have my king bed to someone else. I had a stay in double bed

The bed

Absolutely no hot water for shower shower head to low for even a 5 ft tall person. Not enough wash clothes tub drain stopped up,heat and air not working properly. Probably the worst hotel stay I have ever experienced to date.

Very friendly on check in

Clean room & nice staff

The staff was wonderful. Only complaint is that the bar did not seem to have consistent staffing. Hours were not as advertised.

The room didn’t seem quite clean but the staff was friendly.

The room was clean, beds were comfy, thermostat worked fast and was quiet. Security guard on lot in evening and night.

Nice staff

Loved our suite. Clean and sanitary!

It was about a 15-20 minute uber ride to Broadway area. 5 minutes to the airport. Would stay here again.

One of the worst hotel experiences we've had. There was a woman who was yelling for most of the night and the people on the floor above us were stomping around and making noise until 4:30am. The breakfast was only ok, and the decaf coffee was not fresh in the morning. The hotel itself is clean, but I wouldn't stay there again.

Nice

The staff was so friendly and helpful. I will stay there again.

staff was helpful good location from boardwalk area in nashville. we stay here often. right by the airport we will stay there again

Super clean bathroom, comfy bed,. There was carpet (which i always prefer not to have) but it was fine.

Clean room, shuttle to nearby grocery store and airport.

Shuttle was punctual and the driver today was wonderful. She had a great personality!

We never got housekeeping. The bathroom door was broken . And the Hot breakfast was cold.

Worst of all was the mattress. It was so worn down it looked like an episode of my 600 pound life was filmed in it. I slept about an hour, and struggled to climb out of the bed in the morning I was sunken so deep in the bed. I expressed my concerns the next morning at the front desk and was offered Hilton Honors points if I was a member, I am not and would obviously not be after this experience, so I was offered apologies. Also, from the road on one side of the property the area looks like a nice area with lots of other hotels, but if you leave the property through the other exit just one block away you’re driving past sketchy abandoned houses with boarded up houses and stray dogs.

The hotel was clean, employees friendly and overall excellent and a good place to stay

Location

Everything was great!

Clean room, friendly staff, airport transportation

Our stay was okay. There was an issue with our room (smell that did not dissipate) but that was quickly resolved. Our new room was much better. It was clean and comfortable, but it wasn’t quite quiet. The floors seemed thin because we heard every step from upstairs and the frig was loud. The shower temp and pressure were great. The staff was decent but not great I think they were under a lot of pressure. We saw several angry guests, not sure why. There was one great rep at the front desk who spoke to us every time we saw him. He’s the one who fixed the room issue. The location was convenient. We opted for breakfast at one of the nearby local restaurants. Staying here again probably wouldn’t be my first choice, but I’d consider returning in the future.

The staff at this location was absolutely amazing!!

We stayed two nights for family trip to see the Rams play. The staff was nice, but the room was ran down. There was ground up cookies on the floor, TV didn't work, phone didn't work, and the blinds were broke. Unfortunately, nothing was addressed during our stay.

Checked in online through the Hilton app and my reservation was cancelled when i arrived. What's the point of having an online checkin option if they don't honor it. Luckily, they had a room, but I have no physical or digital key. The ladybat the front desk was awesomeness.

Front deck staff are very polite and helpful the room wad very neat and clean

Clean and well kept.

Very frindly

The staff are all so good.

Room had a musty smell. No shampoo or body wash in pumps. Ok place to stay for the night

Parking

Wonderful staff

Her professionalism and friendly attitude truly made a difference and set the tone for the rest of my visit. It’s not often you encounter someone so genuinely dedicated to great customer service. Thanks to Zan, I’ll definitely be returning to this location the next time I’m in Nashville! Highly recommend!

It was further from downtown than l expected. The hotel was very clean. The staff was nice.

Very comfortable, would stay again !!!!

Customer friendly,clean and quiet

I was not able to stay at the Hampton Inn because I did not receive any confirmation email or itinerary, therefore I did not have the hotels information (name, address etc) and was forced to book elsewhere last minute. I only received a follow up email from Expedia to rate my stay after the fact, which that rate my stay email contained the hotels information. I was not able to stay at the Hampton Inn since I did not receive any confirmation email with any details but was charged for the stay

Clean room

Everything was ok

The staff was so nice. We had a wonderful night sleep, I will use this hotel again

I have stayed at several hotels in this area over the past few years and this has been the very best! Keep up the good work!

When we arrived, the staff were very pleasant and helpful. Our room's AC did not work properly....called the front desk and within just a couple of minutes a very kind and helpful man was there to move us to another room and helped us move our luggage as well. There were also quick to fix the AC that was not working properly. The beds were very comfortable, and the bathroom/shower were amazingly clean. Loved the shower. It was huge compared to other places I have stayed. Would not hesitate to stay at Hampton Inn in Nashville. Thank you for a relaxing time. Marie

The lobby was clean but air conditioner was set at 80. Check in was horrible. The staff was rude and it took forever. The room was clean but had a smell to it. Breakfast was average. For the price and only staying one night was fine.

This was a weekend with the family. The stay was great from the start until we left. From the Front desk down to the service for breakfast. The ladies that took care of breakfast paid attention to detail. Very customer oriented.

Great Place to stay at very reasonable prices.

Really spacious rooms and very comfortable beds. The couch needed to be cleaned as it was showing stains and dirt. The hotel was great other than that. Great breakfast too!!

I have mobility issue. They were very accommodating.

Great place for a quick business stay. Clean, breakfast is good, staff are lovely. The bed was not at all comfortable.

Basic hotel close to the airport. The room had patch repairs on the ceiling and the smell seemed a bit musty. Breakfast was good

Went to get a shower and there was no shampoo. Also it was a handicap equipped room so the shower nozzle was detachable but pressure was so weak it was not a good shower. Also no waters or welcome bag at check-in for silver loyalty program…. What’s the point of being loyal….

The service was very kind. The room smelled funky upon arrival, and the shower was partially clean.

Staff were welcoming and friendly! Had a great time.

The only thing I didn’t like was the new pay for parking , that was a bit of a bummer

Excellent

Very clean and quiet

Liked the convenience of the property. Wish it had pool.

The hotel itself was fine, I guess but finding it was impossible and I was kind of annoyed that when we finally did find the place there was a parking fee.

The room overall was good. The area was convenient to local attractions plenty of food options nearby. I will say to charge for parking when it is a scarce as it was it a bit of a stretch and was almost inclined to asked for the charge to be refunded. We also did not have drinks for breakfast due to the dispenser being down.

Enjoyed our stay. Carpet in the room could use cleaning and there a little bit of pink mold in the corner of the shower. Other than that, everything else was fine

Check in feast and easy, employee friendly, clean lobby, the room was clean

This hotel was not very clean. The staff was good but hotel look a little rundown.

Staff was friendly and helpful. Very basic amenities. The ice maker wasn’t working and there is only one.

Great staff. Clean. Super comfortable bed. Breakfast was fine. I would stay here again

Location!

I paid extra for a handicap room and they said it was out of order so that upset me but I ended up still getting a walk in shower and a shower chair which was easier on me so I do appreciate that so much

The staff was very friendly and helpful

Our air conditioner was leaking... some of our clothes that were on the floor next to it got wet. Other than that, it was fine.

Writing this at 3:56 AM. AC made a constant whirling sound. Unplugged to sleep. Refrigerator vibrated when running. Turned off. 21st century and the only place to use an HDMI was a clock which was broken. Reported. Never replaced on our 2nd night. Could hear the floor creak when the person upstairs walked. Walls paper thin. $10 a night extra to park? Our visit here became two trips. Our first and last.

Friendly staff

The welcome was superior at front desk the evening I checked in. Watched my bag while I returned to car to park - I walk w/cane. “Deb” the driver for shuttle was pleasant, caring, & helpful in drive to airport. One of best transporters I’ve had, & I travel a lot in US & Europe. All in all -an excellent stay!!

Great property. Great Stay. Nice breakfast.

Nice and clean hotel, with a very comfortable bed. The bathroom was nice and clean. The staff was very friendly. Good things to say about this Hampton Inn right next to the airport.

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Great Customer service when I checked in. The gentleman was very welcoming and nice to me and my boyfriend. Breakfast had turkey sausage! That’s very rare to give another option besides pork. I’d stay here again because of the location tot he airport, shopping, cleanliness and good customer service.

Great staff

No remote in suite bedroom. After going to get the remote. No one brought it up. The tv still would not work. No linens for the pull out bed. No pillows for the bed. Shuttle service only in a 5 mile radius. Not to Broadway. Very disappointing. Breakfast… over cooked turkey sausage. Watery oatmeal. Weak (strong) coffee.

Great stay! Staff were super kind and helpful!

Great service, clean and organized rooms, very polite and helpful attendant, delicious and well organized breakfast. The gym has great equipment, I will definitely be back!!

The bartender, Penny was great. The wine selection was 1 bottle 1 flavor of Walmart/Sam’s Club Merlot. The beer selection was weak. The liquor choices could really use more variety and choices.

Overall it was a good location. Room was well maintained. Staff was generally pleasant and helpful. Front desk handled a problematic set of guests well. Remained calm and polite even when group escalated.

close to airport

Very good

Very helpful dtaff

Convenient shuttle from airport, good hotel

No restaurant in the building but very helpful staff

We had a great stay!!

Very nice and clean

I called and asked for sheets and the front desk asked to as the housekeeper on my floor. Then I went and found one and still didn’t get sheets for the bed.

Elevators broke down. Zero parking that we had to pay for. Hook fell off the bathroom wall when we tried to hang out toiletry bag. Zero water pressure. They should pay people to stay here. And when I asked when the bar opened the lady acted confused and never told me.

EVERYTHING

It was the worst experience ever they broke on my truck and stole allll my luggage and the rooms did not have no locks on doors it was crazy

The receptionist Ebony was absolutely amazing! She was juggling a lot at one time (including impatient customers) and still kept a wonderful attitude. She was thorough and very kind and most certainly deserves a raise or some type of positive acknowledgement! Besides that our rooms were very nice and clean and the breakfast was delicious! We'll definitely think of this hotel the next time we're on Nashville!

Bed was so bad, rolled into middle. Bathroom door so heavy could not close. Check in did not give wifi, had to pay for parking. Elevator and hallway very hot. Staff was rude. Did not have time for breakfast so can't review.

Great experience

The place is clean, roomy, and comfortable. The parking was a bit of a headache, but I don't do well with technology. It was still a hassle. The planes taking off were kinda loud, the hotel is close to the airport. Other than that, everything was fine.

The sheets are poor quality. Bottom sheet wasn't tight and the bed was lumpy.

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Comfortable, affordable, convenient to airport

The staff was very friendly upon check-in. I remember his name was Terrence. Some personality he had and he was extremely busy helping everyone. I did have an issue with a hospital visit and the hotel made sure my vehicle was taken care of until I got out. This was appreciated beyond measure. Thank you!

The hotel was good

Elevators made strange noises. We could hear people above us walking around

The staff member that greeted us when we got there was great! She made us feel welcome. I wish I would have gotten her name!

No cups. Could hear people walking upstairs. Check in was a hassle. Two desk clerks kept talking to each other while we were talking. PMC added parking fee was a hassle. Had to pay separately via code scanning. Hyatt included parking fee in the incidental fees. Would not come back not recommend. Breakfast sausage was more of a supper or heavier sausage.

Didn't like paying for parking. Didn't like the absence of shuttle service to the stadium. Staff was helpful and polite

Good stay

I liked coffee in the room and the poppy seed cookie in breakfast room.