Hampton Inn NY-JFK

Our only complaint was that there wasn’t a safe in our room

Not sure if that’s a regular occurrence, but it was horrible for us. Breakfast was good. Check in was easy. We had to wait at the airport about 30 minutes for the shuttle to pick us up and there weren’t enough spots for all of the groups waiting at the airport needing transport. The driver said he’d be back to get others in another 30 minutes, even though the hotel was a short distance away and he could have easily gone back faster. Traveling with kids, arriving late at night, the whole situation worked out but was less than ideal.

We stay at this hotel so often when traveling to and feom JFK and it's always reliable and consistent. The staff is friendly, the food in the little restaurant off the lobby is tasty, the free breakfast has a lot of options and is kept clean by the staff, the rooms are surprisingly spacious and always clean. Most importantly, thr shuttle to the airport comes every 20 minutes and has been totally reliable.

.

The hotel itself was a fair location as a base for JFK. I took a cab to it, but there is one shuttle an hour to the hotel if you want to take it. The bedroom was large with two doubles so more than enough room. The hotel staff were helpful enough, gave me guidance on bus and underground into the city and helped recover my phone charger from the room after I checked out. Everything at breakfast is single waste plastic, I have never seen such wastage before and was a bit of a shock. Breakfast is basic with limited options overall. The hotel does feel worn down and is not particularly warm / welcoming. I had to unplug the fridge to sleep as it was making such a loud noise, and the towels are thin and smell strongly of bleach.

Convenient for JFK airport and midday check out appreciated. Plus regular shuttle to terminals.

Check in was easy and room was clean

Accessible, Great breakfast, outstanding staff

Location and room space and cleanliness Breakfast is horrible in terms of service and quality

The hotel not clean . The bathroom is clogged. Staff just ok.

Exceptional

Close to airport Nothing

The shuttle bus convenience to the airport The decor was outdated, the brown carpet was very depressing. We arrived and found a towel with a stain on it. The shower head was detached from the wall and the tap made an irritating noise while showering. The AC was faulty, the windows were foggy and the toilet wouldn’t flush completely and the TV is so old and outdated

Superb

Staff was professional and very helpful.

Very run down and staff beginning with shuttle service was no friendly.

Superb

Good

The shuttle stop to the hotel was easy to find at Federal Circle. For the return journey, very early in the morning, the driver kindly dropped us off right at the terminal. The reception staff and the bar attendant were very friendly and helpful. We just booked a standard room, but it was very spacious and comfortable. We got a bite to the eat at the bar, and were given a snack bag for the morning, seeing we'd be leaving before breakfast hours. I understand that it's temporary during JFK renovations, but when we arrived, we had to lug all our stuff on the air train to get to the shuttle stop.

The Staff was excepcional, the room was comfortable and clean, breakfast was good and the shuttle service a plus.

Jdsvhdsvghdfvhj

Very close to JFK via the Air Train and the provided shuttle.

Everyone was really nice, the room was super clean!

nice view

My flight was delayed I did not end up arriving until 6am to check in for the night before. The staff was very helpful, there was a hot delicious breakfast ready when I arrived. Thank you for a short but very comfortable stay.

The shuttle from/to JFK airport. The breakfast. The room was spacious and the bed comfortable. N/a

Good convenient place to stay for travelers. Elevators are a little rickety and rooms a bit outdated. But no real complaints about my stay.

Hotel was close to JFK airport. Good buffet breakfast. pleasant staff Provided free shuttle service to Air train

Exceptional

Easy to get to from JFK using the free hotel shuttle, just a few mins drive. We used it to and from the airport. We had a night in between flights and wanted to stay close by in a convenient, clean room - and the room really was spacious, nice shower, and overall clean and pleasant. The breakfast is included which was a great bonus and it was good. Could you more lighting in the room, and aircon was a little noisy - nothing that was a real problem for us.

Exceptional

Very good

Staff is so good and helpful. They accepted us in the middle of night as early check inn since we transferred from another property.

Superb

Room, no toiithpaste no toothbrush,not much options in breakfast, staff was not approachable,not welcoming,0 customer service

For the location close to JFK it worked out well. Neighborhood is run down and nothing in walking distance. Breakfast area was messy during breakfast, food was on the floor, though staff came to wipe the tables down. The B rating on health score was concerning. Staff was friendly and loved the shuttle service to JFK.

Staff were extremely kind and professional.

Near airport, but they should inform customers where the drop off should be and not the morning on the way to airport, they decide they don’t go to some terminals. Inconvenient for customers

Bath was very dirty, bath area looked like someone puked and was never cleaned. Breakfast was good. Airport drop was good. Airport pickup took about 30-45 minutes after booking shuttle on their website.

Pleasant

Very good clean place

There was a stench of paint solvents when we arrived. The place looked old and shabby.

Superb

Very good

Very friendly & helpful staff. Great breakfast. Great location Use of Wifi is too complicated - would have preferred simple log in

Good breakfast, easy parking, clean hotel

The breakfast and the airport shuttle service was good. The check in process was slow and not good had to go to the front desk three times to get a new key that never worked. Eventually security had to let us in. We reserve the room with a king bed. They gave us two double beds. The room wasn't clean, very old and outdated. I would not recommend this location if traveling with kids. If you're looking for a place to stay with a breakfast and shuttle service to the airport and maybe it may be worth it for you, not a long-term stay location.

The rooms are averagely clean, the carpets are old and dirty. The staff are very helpful and responsive. Breakfast is good. Parking is terrible. There is no parking after certain time of the night. We went to a party and came back at 3am. the parking was full and there is n vacant street parking either. It was tough parking and be able to sleep in the room you reserve.

Front desk clerk very helpful and friendly.

Front desk clerk very helpful and friendly.

B

It was cleaned and nice service

The staff was super helpful and accommodating.

Great staff very helpful and kind

shuttle was easy to find

shuttle was easy to find

Breakfast included in the price. Spacious rooms, comfortable beds etc. Helpful staff. The hotel is old and needs some refreshing. Only sheets in the beds what makes a bit not enough warm during the night.

Badly managed shuttle service. Looked like the driver could not care that the bus was soon filled with what looked like non-customers of the hotel or airline passengers, rushing to the bus and filing it only to leave legitimate customers and airport traveler’s with bags, off the bus to wait for the next one in the rain.

A weal bit aw all

Best place for short stay close to JFk - serves the purpose perfectly

Restaurant not open so we could eat when we needed to and not really a restaurant just a few items

Location, staff Room smelled musty

Location, staff Room smelled musty

Pleasant

i made a mistake and selected the wrong date. so being i made this mistake i called and was polite and talked through my mistake. at this time they tried charging me a Insane fee to change the date. it took almost a hour to get them so change the date. i was not asking for a refund just a date change and even agreed to pay the additional rate cost as i know cost changes from day to day. so after paying an additional charges they changed the date and sent me a new reservation. but then after driving 4 hours and went to check in the hotel had no record of my stay even after showing my reservation. so now i am out a ridiculous amount of money and calling the phone number is pointless ass you can understand now one work of the staff of the other end. i work for a large company spend a lot of money each each yeari on hotels and to have this happen i will never book with hotels.com ever again

I appreciate the number of options for breakfast. Having the tea and coffee station is a good idea. But if the chocolate powder finish you have to wait until next day, at least that what I was told. I also believe water should be put into rooms daily.

Perfect

We stayed in NY on the way to milan at the Sheraton 4 points flushing and had a great room and hotel for about $70 less than the Hampton, hoped the Hampton would be good for return before onward journey, but was like $271 for a motel feel , room smelled like smokers and was older , bathroom sink so small i could not use it well. No decent restaurants near by so was not good on many levels, but got to sleep so that is a good thing but was it worth $271 no way!

Superb

Very good

The breakfast is incredible and staff are nice and helpful. The room and hallway smell like weed

The breakfast is incredible and staff are nice and helpful. The room and hallway smell like weed

Nothing is positive when you are being scammed NEVER stay here. They are scammers, double charged my card and don't help at all. I made this reservation through Booking, where I prepaid 2 weeks before my stay. Then they charged me again for it. Then I read online and it seems to be common practice to them. Stay somewhere else

Location Bar/restaurant needs more staff--the lone lady server was struggling to cope. Even though she was very busy, she maintained a smile and was very professional.

Not a lot of food options. Somewhat overpriced.

Easy to get to. Shuttle worked out well. Not a lot of food options. Somewhat overpriced.

breakfast, shuttle to airport took me directly to my terminal the corridor smelled like it was a smoking area

breakfast, shuttle to airport took me directly to my terminal the corridor smelled like it was a smoking area

the space is spacious. The room is clean. They provide complimentary coffee and tea all the time which is a plus.

the service was excellent

Breakfast was fresh. I didnt like their parking policy. They only have valet parking at an additional charge

Clean Smell of cigarettes smoke inside

I booked this hotel because I had an overnight layover at JFK, and the location was very convenient to the airport. The bed was comfortable, and an American breakfast was included in the rate. I waited over an hour for the shuttle, when the estimated wait time should have been no more than 20 minutes. No one was able to explain why the shuttle was running so late. Additionally, the front desk staff told me there was a TSA staffing shortage at JFK Airport. However, after speaking with other passengers, that did not appear to be accurate. I also have TSA PreCheck, yet I was advised to arrive at the airport much earlier than necessary. Please remind your front desk team that JFK provides real-time TSA wait times online, so guests can make informed decisions before heading to the airport. Unfortunately, I could have had an extra hour of sleep instead of waiting unnecessarily.

I booked this hotel because I had an overnight layover at JFK, and the location was very convenient to the airport. The bed was comfortable, and an American breakfast was included in the rate. I waited over an hour for the shuttle, when the estimated wait time should have been no more than 20 minutes. No one was able to explain why the shuttle was running so late. Additionally, the front desk staff told me there was a TSA staffing shortage at JFK Airport. However, after speaking with other passengers, that did not appear to be accurate. I also have TSA PreCheck, yet I was advised to arrive at the airport much earlier than necessary. Please remind your front desk team that JFK provides real-time TSA wait times online, so guests can make informed decisions before heading to the airport. Unfortunately, I could have had an extra hour of sleep instead of waiting unnecessarily.

Clean Smell of cigarettes smoke inside

The staff is always very accommodating the room is clean, and the perfect temperature and close to JFK

Beds were comfortable No parking but a dirty small parking lot overpriced

Beds were comfortable No parking but a dirty small parking lot overpriced

The room was clean.

Superb

Airport shuttle is easy, breakfast is adequate, staff helpful

Very good

Very good

Good

Clean, well-lit, friendly staff, and I felt safe. Location. No restaurants nearby to get something to eat when I got there in the evening.

Pleasant

Not a lot. The shower was hot and had reasonable pressure. Noise easily heard from other rooms. Alarms etc. Tired rooms. Scuffed furniture. Breakfast served on paper plates with plastic cutlery and plastic cups. A huge amount of single use plastics. All complimenting the plastic tasting breakfast. The area doesn't really have anything walkable to speak to. If you need a place to crash for one night sure there are worse places. But for the room cost there are better places to be had.

Clean, well-lit, friendly staff, and I felt safe. Location. No restaurants nearby to get something to eat when I got there in the evening.

Breakfast OK. Shuttle from airport didn't keep us waiting too long. Breakfast/bar area not particularly comfortable or welcoming.

Breakfast OK. Shuttle from airport didn't keep us waiting too long. Breakfast/bar area not particularly comfortable or welcoming.

Breakfast was fine, parking was easy,

Good

Great food in bar. Good breakfast. Service outstanding.

Helpful location near JFK airport.

Breakfast was great!

Nice comfortable rooms. Good size. Very quite . Slept very well.

Good breakfast and the staff was very helpful and the shuttle to JFK saved a lot of hassle.

Very good

Scan nearby QR code when walking to shuttle area, there is no direct link. Other than at no complaints great stay, very clean and comfortable. Staff is so kind and helpful.

Conveniently located Hotel a mere minutes from JFK. Comfortable and well equipped room. Typical breakfast items, not ideally suited to vegetarians. Welcome perk was the Airport Shuttle. Very suitable for short stays. One shortcoming was the lack of a room safe.

Airport shuttle Spacious room No drinking water in the room

We enjoyed our stay. The location was very near to the airport, which was very helpful for our trip to Buffalo and the shuttle service is great. It’s quite a trip trying to get into the city from the hotel. Breakfast was pretty good, the waffles are amazing! Our view from the window was absolutely terrible, just a dirty building site, but if you keep the curtains closed it doesn’t matter! Overall, we enjoyed our stay.

Served the purpose

Midnight staff- solve in a good way the situation Morning Staff (girl) Need to be more service oriented Room- Totally disappointed, smells awful even after the service room Personnel at the bar (Kim) Excellent service

It served the purpose of providing a place to lay my head on a pillow for a long layover at JFK

The shower was not clean. Looked like someone had used it as a toilet (#2) and it had not been cleaned since. Disgusting

We got there at 1am, after a very long flight with our kid that was understandably soooo tired. And we are told there are no rooms left!! We of course booked the room in advance through booking and got a confirmation, so this should not have happened...The employee had nothing to say, no real explanation, other than that we were relocated to a different hotel...So we had to again put all our suitcases in the shuttle that drove us to the other hotel. This is completely unacceptable! I would not advise anyone to book a room in this hotel, as it did not only happen to us (there were others), and I'm sure it will keep happening...

shuttle was easy to find. Was no problem with late check-in. Good breakfast They take refundable fee for insurance, but it wasn't inform me when i booked it

This is completely unacceptable! I would not advise anyone to book a room in this hotel, as it did not only happen to us (there were others), and I'm sure it will keep happening...

Free shuttle to and from JFK Airport Parking was valet only, and pretty expensive—$55/day.

shuttle was easy to find. Was no problem with late check-in. Good breakfast They take refundable fee for insurance, but it wasn't inform me when i booked it

Free shuttle to and from JFK Airport Parking was valet only, and pretty expensive—$55/day.

Comfortable stay

Excellent hygienic conditions in hotel. Good customer care. Pick up and drop excellent and prompt service.

Older looking in many areas. Could use some updating. Nor bad for one night though.

Distance to airport Old . Staff extremely bad and unprofessional and troublesome

Distance to airport Old . Staff extremely bad and unprofessional and troublesome

Exceptional

Otherwise the breakfast was good. Entry exit to hotel seemed very crammed. The hotel room was reasonably large.

Everything was perfect

Exceptional

Everything was perfect

Rooms were clean, friendly staff at front desk, Continental breakfast basic. Airport Shuttle 5 stars, very efficient and organized.

Shuttle to/from airport The whole hotel smells of smoke, at least floor 9 and 11, even though these were non smoking floors

Good

Shuttle to/from airport The whole hotel smells of smoke, at least floor 9 and 11, even though these were non smoking floors

Superb

Good

The staff were so kind and helpful! They have an aiport shuttle and the best pet friendly people ever. Perfect location for weary travellers needing to rest before taking a flight from JFK airport!

The staff were so kind and helpful! They have an aiport shuttle and the best pet friendly people ever. Perfect location for weary travellers needing to rest before taking a flight from JFK airport!

Very convenient from the airport. Basic but extremely functional. Good breakfast.

The staff were nice The rooms are old fashioned, the location is horrible. The breakfast was wacky and dont get me started on the amenities

The staff were nice The rooms are old fashioned, the location is horrible. The breakfast was wacky and dont get me started on the amenities

room is clean，breakfast is fine

The hotel features a clean room and a convenient airport shuttle service. Workers are very hospitable Our room was located on the upper floor, so the sole concern is the water pressure in the shower.

The entrance was cluttered with cars either waiting for valet, or being picked up and dropped off from the shuttle. We had to back up several times to let other cars out.

Good

Yes & yes

Location and breakfast A little run down

Great experience and super easy shuttle access to the airport.

Normalito.

Very nice and clean place helpful workers with smile

The shuttle from the airport was convenient. Not much to choose from for food options near by.

Everything nice

Breakfast was excellent, very nice variety. The room was clean. Pillows were plenty and so soft, they made sleeping or just resting against them even more comfortable. The only small issue was enough clean wash clothes, and toilet paper, that was quickly remeded.

Hot water wasn't working

Close to airport. Staff was friendly and helpful Solid 3 star. Nothing special.

I

The breakfast was nice considering I was with my family. The staff did a great job considering how busy they were. The rooms are very outdated, kind of dingy, we had to ask to be moved from our original room due to the carpet being wet. There was also a large burn mark in the middle of the rug. We were on an higher floor that provided a nice view however it was hard to see out the window due to a film with built up sediment. The room always seemed muggy and sticky no matter how much we raised the ac. Onsite parking was not included which was odd, the only way we could have parked onsite was for an additional $50 which was ridiculous. I felt like we over paid for just one night in a subpar hotel I did not want to pay extra to park. We had to park on the street which was horrible.

Excellent stay quick accommodations and service helpful staff room was very nice and neat and clean

If you going by car, rethink the hotel option, there is no parking, only valet for 50$. The room was having some weird smell. Don’t think we gonna stay here again.

Great breakfast, staff& location

Breakfast was good and the shuttle to JFK was fast. Parking is a little overpriced.

Staff was really friendly and professional and very helpful.

Staff was very unfriendly and rude

Good for overnight stay to airport when you need to arrive early. Great shuttle service.

The shuttle service was great!!! The room was clean and staff very helpful. The breakfast was great. The only issue was there was no trash can space to throw away your plates from breakfast. Maybe just add a few more trash cans in the breakfast section. Great place to stay in NYC!!!

The breakfast was fine. We stayed in room 1214 on April 25, 2026 and it was dirty, stained sheets, and the room smelled of smoke or some other smell. The staff was not very helpful and appeared to be frustrated. I will not use Hilton Properties again. Do better!

The staff was great!! Very outdated, carpet in room was very old, didn’t feel clean.

.

A little dated. Felt like a safe area. Happy to have a shuttle to the airport but we had to miss breakfast as the later shuttle was full, so I can’t comment on food and we unfortunately had to pay $100 for airport breakfast.

Clean room friendly staff

The room AC didn’t on any setting, just the fan continued to run. Every TV channel had poor signal making it unwatchable. On check-in, the process was slow and not very welcoming.

Ladies at check in were awesome. Pickup and van to the hotel was easy and quick. Property and room amenities could be better. No bottled water which all Hiltons and most large chains have in room. Breakfast was good and filling for the day ahead. Good for an overnight stay. Close to JFK.

The room was clean but the bathroom when we came in the tub had back flow and we call many times no one come to clean it,after 6times to call the cleaner arrived to clean and she left the spray on the bathroom sink,she look like out of her mind lol..but the property is clean anyway

Good location for JFK with free airport transfer

You can't beat this place for value, location and convenience - right next to JFK, so it's perfect if you're flying out the next day, the price was good for just a quick night stay before heading out on a trip, the breakfast options were excellent with a variety of fresh fruit, yogurts, and hot foods, and the fact that you can park your car there long term AND take the shuttle to JFK is a real bonus! The location wasn't the easiest to find on apple maps - when we searched for it, it kept giving us some random location that wasn't correct, so I'd suggest putting in the exact address or look up the Mariott JFK as that's right next door, but that's not this hotel's fault.

Great

50.00 charge for parking lot

Good

close to airport the price is a little much for the short time we stayed

Excellent for a stopover at jfk

Izamar at front desk was an absolute gem! She gets the 5 stars.

Breakfast was good. The jfk shuttle was great. Just keep a good eye out as the hotel name isn’t painted on the bus - it looked like a parking bus so keep an eye out for a smaller sign. The driver was fab - very helpful. Comfortable beds. Good place to stay

Nothing good about this hotel other than being close enough to the airport.

Staff was great

Was a quick stop over night next to airport and free shuttle service

NA

Close to airport and free shuttle

The hotel was clean but definitely needs some upgrades. This is a place where you can stay for an overnight in order to get to the airport on time or if you have a layover.

Clean. Airport shuttle was great

Left too early for breakfast. Parking seemed fine. Shutttle was timely. Overall a good choice for an early morning flight.

The staff at the front desk, bar/lounge area were very professional and accommodating. I have much gratitude to Melissa and Kim! They were fantastic! The room was clean and a bed was comfortable. Breakfast and food at the bar were delicious. Highly recommend this hotel to other guests!

The choices for breakfast meals daily were very limited compared to the hothel in Brooklyn downtown.The bacon was too salty and no water or microwave in the rooms.Please make sime changes.

This hotel needs renovation and updates from its current condition.

very close to JFK. shuttle was prompt. clean room. comfortable bed. the 'lounge' did not open until 5 pm. only one worker which led to long wait times to be served or check out. The breakfast room in the morning did not have enough chairs for each table.

Hotel is super rundown, musty and is only useful because its proximity to the airport Marriott is worth the extra $50 more. Everything, pillows are extremely soft hotel felt like it needs a pressure wash inside.

Close to the airport Old facilities, not so clean.

Great staff and close to JFK. The shuttle was super with a very good driver.

Convenient location next to JFK with on site parking and airport shuttle . Blanket and pillow case smells like spices which I do not like , not sure if it was washed ? curtain is broken and do not close. Everything else is great. We enjoyed the breakfast buffet .

Nice hotel

Amazing staff, best I've experienced in New York! Hotel is close to the airport and the shuttle service is great. Rooms are a bit outdated and dirty. Great breakfast. Would be 5 stars if the rooms would be more up to date.

Great staff and breakfast. Very helpful

Our stay at the Hampton Inn was perfect. The staff was incredibly friendly and helpful, and the room was so comfortable. It is a great location to JFK Airport. Their shuttle service to the airport and on-site parking made traveling from JFK very easy.

Great staff. Convenient location to airport.

Definitely not a 4 star hotel. Maintenance required! Breakfast good. Nice little bar.

They never gave me back my $50 deposit with no explanation why. I kept the room neat and clean so no reason for it.

Room was dirty, dust falling from vent, tub dirty, stained sheets.

The bathroom was clean, however the room felt old and dark. The curtain could not be closed and it was apparent that a curtain blade was missing. The carpet looked dated and dirty.

Stressed and everything went very smoothly from check in to check out was stuck in NYC an additional day due to flight delay. Breakfast and shuttle was ready and helpful one less thing to worry about

Was a great location for hotel stay overnight before heading to the JFK airport

Hotel no me devolvió la garantía de 50$

Good airport hotel

Helpful staff; clean room; nice breakfast

Parking was chaotic.

Good breakfast, excellent stuff.

Very pleasant staff! Faucet in bathroom was mounted really low.. made it tough to wash hands/faces. The little bistro is staffed by only person and it gets backed up very fast.

Staff and cleanliness top notch! Perfect if you need to stay to get to the airport early

The hotel looked run down. Shelving in bathroom was falling off the wall. No hot water, staff knew of the problem but did not bother mentioning it. No appoligies, and no discounts given

Professional staff

Nice stay and helpful staff.

Room was clean and staff were friendly. The shuttle service was awesome I was dropped off right at my terminal. My only issue was I requested a non smoking room and the room smelled like it has been smoked in before.

Shuttling was timely and good

We needed a place close to JFK airport and the hotel met that requirement.

Na

Decent

Hotel was clean, good breakfast, though the bar/restaurant was small, limited seating. Though the gal bartender did her best to keep up with massive flow if people. A champ

Over all good

best

Terrible service at the hotel’s only bar from a staff person who had zero experience serving food or making cocktails. Since that’s the only place in the hotel to eat and drink, it was a huge disappointment.

Great location to airport. Shuttle service very good. Staff friendly and helpful. Property could use updating.

Easy access to JFK.

Great option for an unexpected flight cancellation at JFK. Shuttle to the airport makes this property so convenient. Hotel is very dated but was clean and quiet.

All was good, appreciate the parking onsight

The hotel breakfast was way better than expected, and taking the shuttle to the airport was super convenient.

Great stay

The lobby was small and quite busy when we checked in. We were able to get a drink from the bar and used our room key to take the elevator to our room. Our room was large, clean and very comfortable. We ordered Uber Eats and got our food quickly and the front desk staff alerted us to the delivery. Breakfast (and coffee) was amazing. A super great and comfortable stay.

The staff was patient and accommodating to my children and pets and they were very forgiving when we forgot to book a pet-specific room. The breakfast was typical quality for this type of hotel, but the variety and selection was excellent. We booked the "premium snacks room" and that is pretty much a scam. No snacks in the room, they give a $30 voucher to their "pantry" of snacks that are 3x the typical price (think: $6 for a single Kraft mac and cheese cup!). We got a single voucher for three nights stay with three kids. Not worth the difference in price AT ALL.

Clean room, helpful staff.

Breakfast needs more variety. But was good.

Wifi wasnt working, no conditioner in the bathroom. Forced us to leave during a snowstorm in NYC. Refused to provide shuttle.

Great staff, especially at the restaurant

Room as pictured and very clean.

Yes

Room was very clean and staff courteous

Staff were excellent

Staff was excellent and friendly. The rooms were very clean, heating was noisy. No parking though.

Certainly a budget hotel, but everyone was very kind

Room cleanliness was good nothing out of the ordinary. Hotel is very dated but kept up decent. Restaurant and Breakfast great for the value

Helpful staff especially the van driver. Hotel in excellent condition.

The hotel was very clean, comfortable, and well-maintained. The staff was incredibly friendly and accommodating, making the entire stay even more enjoyable. It was such a relief to arrive somewhere that felt inviting and taken care of from start to finish. Highly recommend for anyone flying in or out of JFK!

Everithing was ok. The only downside was that we had to wait for almost a half hour for the shuttle to pick us up, and it was freezing cold.

CT CT

Staff courteous and helpful.

clean room good service to airport shuttle

good

Good place to stay for overnight and good amenities

Extremely courteous staff. And fun!

The staff were brilliant- especially Adrian the Manager who was so helpful regarding my stolen and passport. Great amenities and clean rooms too.

Room was missing the coffee maker but had all the supplies for one. Ran out of facial tissues after just 3 tissues! On the bright side breakfast was excellent with plenty of tasty offerings to choose from. Their shuttle service was also great.The room was clean and neat otherwise.

Hotel is a little older but very nicely kept. Clean, safe and the associates are absolutely wonderful.

Everything is perfect room was clean and the staff was also helpful

Clean and close to JFK

Okay

Clean roon and courteous staff. however they were no safe room

Great service clean room . Shuttle service was on time but drivers threw our bags around. Little care given for luggage.

The room was clean and the place was very nice. The restaurant and bar inside the hotel is nice too

Better feedback about the shuttle. The link to arrange for a shuttle doesn’t work on my iPhone. Had to speak directly with a human!!!

Everything was great!

Front desk staff were super friendly!

Was ok

Courteous staff, great shuttle.

Easy

Very important!!! The hotel shuttle does not drop you off at the airport. It goes to the air tram. A 10-15 minute ride and arrives every 20 minutes.

The rooms were okay. More staff is needed. No one to assist with luggage etc. This hotel is okay for a one night stay because it is reasonably close to the airport.

Bed very comfortable. Awesome breakfast in the morning,, Can't wait to go back,!!!

Was ok nothing amazing

Lacked drinking cups in bathroom.

Room nice and clean, good heat on a very cold windy day and helpful friendly staff

friendly ,courteous staff. Comfortable room.

Amazing breakfast, clean rooms, friendly stuff. Thanks.

Spotless

Great

The room was clean, the shuttle was very convenient, the staff were corteous and approachable.

Convenient location, friendly staff.

The room was clean, The Front Desk was very helpful with the early morning Shuttle to the Airport. They also gave us a breakfast bag to go as we had to leave before breakfast hours. The little restaurant and bar also had good choices.

The staff was so kid, helpful and knowledgeable

Staff

Clean and good breakfast

Ron was outdated. Furniture in our shape. Door would not close or open without significant effort.

Staff friendly

It’s a perfectly placed hotel to stay at if you have a flight from JFK. The restaurant is perfect and the snacks will satisfy. Also the shuttle got us there nice and early for our flight. This is a hotel we would easily stay at again.

Clean room and common areas. Nice breakfast. Nice valets

Front desk worked hard to ensure we had adjoining rooms. They were very kind.

The waitiing time to be collected by the shuttle was much too long. I spent almost an hour in the cold. Management needs to place a more prominent sign on their vehicles as it is not easily visible especially on a black vehicle.

room and service was good

Clean room, comfortable beds, hot breakfast, airport shuttle service.

Courteous staff

Great place to stay, wonderful staff and valetparking. I was upset no self parking, but best price on parking for on lline park fly options. Very pleased that bar/kitchen open 5pm to 10pm.

Hotel was good but was a little set back by the cost to park your car there overnight

The property and staff were good. The room was clean and bedding comfortable.

The staff! Melissa helped me out more than she knows

Very recommend!!! Quality, great cleaning and exceptional customer service. Breakfast was super and the valet parking great as well.

Staff was friendly and speedy check in

Friendly stuff. Building condition is poor ( old furniture, water stains all over the bathroom, peeling wallpaper on the walls, damaged carpet in the hallway). Building requires repairs. Otherwise it doesn’t cost the money I paid.

The location to JFK was great! Could see the airport from our room. It could use some updating and better cleaning outside rooms.

Room is perfect. No restaurant but bar and bar food is fine

It qas ok

Shuttle to air train, option breakfast bag for check out before starting

El cuarto limpio el personal amable

The staff was very helpful. The shuttle driver was great.

The hotel smiled like weed all over, my first room had no door. I moved to 2 different rooms, 2nd room was so dirty but we only had 5 hours to sleep so we just went to sleep so we don’t miss our next morning flight.

Shuttle on I meant warm

Great front desks fall was awesome and patient and most importantly understanding……

Hotel was very dated. Rooms deco seem to be from the 70s and toilets have not been maintained properly. Our shower head water pressure was pathetic and the water could not be adjusted. It was too hot or too cold. Our floor corredor had a strong marijuana smells

Clean room, courteous staff, and breakfast included

Convenient and clean. Great shuttle service.

Was clean and comfortable

Clean room, courteous staff. The only downside is the street parking

Yes

The whole stay from booking in to the breakfast was lovely -- no problems or complaints -- thank you

Comfortable room, courteous staff, good shuttle bus.

Excellence service

Hotel was really good with amazing breakfast.

absolutely amazing, super clean!

Very great experience. Warm welcome, my flight arrival was 12:00 I was able to check in early so that I can get comfortable before the snow storm. It was perfect for one night.

Clean, comfortable, caring staff thank you

Courteous staff

Great Room- Great Service

Good

The breakfast was good, great shuttle service

Hotel had dirty carpet and stale smell, very small breakfast area and not enough food

Good

For the price this was a pretty crap place to stay. Pillow smelled of pee, food choices absurdly overpriced for snack foods.

The room is clean and the breakfast is rich.

Very convenient for flights to/from JFK.

Clean room friendly staff

Papel de ban̈o! Le digimos abajo! Y solo enviaron toallas! De mal gusto! Una dama de nombre latino! De espejuelos! Sacamos la bazura al pasillo! De lo de.as todo bien!

Excelente servicio del personal y muy amables, excelentes desayunos, deben mejorar el Internet.

Near airport and convenient.

Great room and service. Convenient to go to JFK Airport.

The staff was courteous and recognized my Hilton association and gave me free water and snacks (much needed after flying for 9 hour)

Staff was awesome—quick, friendly and very helpful

Excellent staff, clean room and great breakfast. The shuttle was a little slow, but the driver was great.

Room is good and check in was very easy

Great customer service, clean room,

Very comfortable stay! Please ensure that it is advertised as valet parking $50.00 a night for all customers.

Quick check in process

Clean room. Nice stafff. Cool shuttle guy...

I needed a last minute hotel for lodging and was skeptical about the Hotel; I’m glad to see that it was worth the trip.. the staff was professional, knowledgeable and friendly— happy holidays !

Restaurant had sub par food. They ran out of cheese, fried chicken sandwich and michelob ultra. They also ran out of wings. Not good. The server in the restaurants was friendly and good but don’t have any help! Not how to run an establishment!

Breakfast was good and shuttle service was excellent

These repeated issues make me seriously doubt that the bedding was properly changed before my arrival. The hotel only offered me an apology. I feel very disappointed.

We will come again

Airport shuttle easy and efficient (and free)! Friendly staff and free breakfast also a plus. No pool, but nice workout center.

Valet parking is the only parking available. It was expensive. Bathroom sink was unusually small with the water outlet positioned in the middle of the sink. Couldn’t help when rinsing your mouth out on top of it.

Clean room. Good service and a decent breakfast.

Everything was good. Parking was really expensive though

Good shuttle..

Free airport shuttle, delicious breakfast, comfortable bed and pillows. The staff was friendly and attentive.

The staff were nice

Staff were wonderful!

The room was clean. The staff was helpful. Everything OK

Staff was great. Clean room. Bartender was great.

Great shuttle service

Front desk staff is pleasant. Rooms are nice size, housekeeping stays up on room cleaning as best as they can with the hotel constsnt client turn over

Perfect

Airport transfer was great

Great location and clean room

Great place to stay for a quick layover at JFK. The shuttle service is very helpful.

I’m sensitive to noise but our first floor room was very quiet, AC/heat unit was quiet, couldn’t hear road noise, hall was quiet.

The staffs

Room was very outdated.

Convenient location

I didn’t realize when booking the hotel that I would be in one of the non-renovated rooms. I was only staying one night so it was fine but not ideal, considering the photos of the room I saw when booking were the newly renovated rooms. The bed squeaked, the blackout curtains did not shut fully, and there was some mold in the shower. I was also in a room near the elevator, and any time it came to the floor it would ding loudly a few times, so I heard it all throughout the night. I did like the 24/7 shuttle, although I waited over 25 minutes for the shuttle at the airport.

It was ok, I’ve stayed at other Hampton hotels this one was not as nice. They have a valet, they charged me $50 to park, when it was advertised on the site for $40. I questioned it and they were trying to explained the parking in separate from the hotel. Took them a while to agree, but it should not have been a big discussion. I wouldn’t go back.

Just right for an early flight

We had two adjoining rooms. They were clean and spacious, and well-appointed. The only downsides: the faucet in one of the rooms dripped, and the airconditioning was loud whenever it turned on. Still, thank you for your service. We would stay again if we're ever back in the area.

Adequate but depressing

Great location close to the airport with shuttle service

The bathroom wasn’t clean

I really enjoyed having the bar/restaurant in the hotel so I could watch the game! Food was great! Bartender was so nice. Transportation was awesome! Pickup from and to airport. They accommodated for my mobility issues.

Good staff Shuttle service Good breakfast

Clean room and hot breakfast is good...

Clean room great staff

Great room and excellent location for JFK Airport.

Great shuttle-great driver. Perfect for an airport stop

Clean room. Nice staff

The staff members were amazing and super nice.

We got in late. Security was so kind. He gave us some takeout menus and let us know what was still open for delivery. We were starving

Rooms are basic, clean and appropriate for a hotel primarily used to transit to/from JFK

Everything was impeccable

Room is comfortable and hotel overall is well maintained.

Room in good condition. The staff could be more welcoming and friendly.

Excellent

Room was run down but staff was amazing!

The breakfast was by far the best I've had in a chain hotel. The food was restaurant-quality. I will definitely stay here again when in NYC.

Close proximity to the airport was helpful!

Noisy, no room service, bathroom sink was tiny,

Clean room, courteous staff, fine accommodations.

Great room staff was great, noisy neighbors were partying but I woke up in time for my flight

This is not the airport! It should say to the Air Tran NOT the airport.

I booked this room for son and fiancé. The room itself is good enough but the hotel is located in a not-so-nice area. To make matters worse they experienced a cockroach scurrying across the bathroom counter!!!

It was good to rest for a night to make an international connection. Near airport. Shuttle to go and back to the airport. Comfortable. Clean.

Very gentle staff

All good

Nice place to stay if you need to catch an early flight out of JFK or need a place to stay for a layover. Very nice staff at check in and helped us set up our shuttle bus time

Close to the airport

Room have smoke smell.

Check in was good….room had a odor that we all thought was “weed” but it dissipated after we put the air circulation system on…staff allowed us to have a late check out as we had 2 travellers very ill….

Always stay here for convenience near manhattan and the subways to everywhere

Check-in clerk was very friendly & very helpful in answering our questions.

Need updated bathrooms. Food and beds were great as always.

Good

The air in the room was very stagnant, no fresh air.

I did not enjoy my stay there. The sun was reflecting at the window of another building which affected me from sleepin in late. The tap at the sink was too long for the sink which causes water to spill on the counter and leak onto the floor. The breakfast was too basic as well.

They are fantastic at all levels even the resto/bar side. I appreciate the Welcome !!!

When I arrived the front desk person couldn’t find my reservation and it took 20 minutes before I could check in. Reservation was made with Expedia. My key card did not work. Given a second set that did not work either. Security had to come up to let us into the room. Hotel was not up to usual Hampton Inn standards.

Clean room. Friendly staff.

Needs updating badly.

Staff, amenities, cleanliness and services were good

Incredibly run down. I understand wear and tear from heavy usage, but it’s rough. Mattresses are on their last leg. Served its purpose for an overnight stay.

Ok stay. Clean but very basic service and amenities. Drinking Water had to be picked up from reception.

Very convenient to the airport

Kim, bar server. We can in from the airport late, was super friendly and took great care of us with food and drinks. She is awesome!

amenities, very poor restaurant, food andsetting

Excellent

The rooom was clean, the only issue i noticed, there wasnt a microwave or safe in the room.

Best location best breakfast and close to all transportation

Everything and everyone was very courteous and helpful. Room was great

Check in staff was really pleasant

Satisfactory for transit through the airport

Very punctual and professional

Old and needs refurbishing. shuttle was great.

The reservation was for an 18 year old.l, my daughter, going to see Billie Eilish in concert. Expedia allowed the reservation. Well it just so happens that the state of New York does not allow guests younger than 21 years of age to check in. Expedia shouldve known that and given an error or warning on the reservation page. It did not. Not the hotels fault. However, my daughter was homeless for a night, as she was denied the room. All Expedias fault.

The shuttle driver was very nice and helpful.

The

Rooms are very clean

We ordered "dinner" from the bar (a burger and club sandwich) that was going to take 45 minutes, so they were supposed to call our room when ready. After about 1 1/2 hours we finally went down to pick it up. There it was, sitting on the side and we were told they tried to call our room and couldn't get through. Hmm. The "shuttle service" doesn't take you to your terminal but to an air train. All of this for $300 for the night. Stay away!

Nice, quiet. You can walk up the hill to iTunes m utilize the shuttle service to get to the city.

Traffic around the hotel

Booked this hotel because we were coming in late from out of country and had early flight next AM and this hotel offered shuttle service. Served that purpose as shuttle service was easy to obtain as they send a link prior to utilize for shuttle. However room lights did not work In Front of the room or in the bathroom imagine trying to get ready in the AM. There was no phone to call front desk to let them know. After flying from overseas and coming in late just did not have the energy to walk back down to the lobby after waiting for such a long time to check in. No priority for Hilton Honors. I was considering using them again for an upcoming trip but will definitely decide another as front desk showed no concern or even offered an apology when I notified them on checkout that the lights did not work properly in the room. There was also a buzzing that went off every 15 -20 seconds that made sleep very difficult. I recorded the sound and still can’t figure out what it was. Disappointed in this property as a long time diamond hilton honors member, I wasn’t expecting Waldorf Astoria but working lights is a basic.

Airport shuttle was easy to find.

The hotel staff were friendly.

The shuttle was good. The room was nice.very congested area.

Not sure Haven’t gone on shuttle yet

The customer service agent who checked me in was accommodating

Property needs upkeeping.

We definitely recommend staying here.

This hotel is close to JFK and they have their processes down to a science, especially for travelers! The front desk staff was wonderful (both evening and morning). The room was clean, comfortable, and quiet --exactly what I needed for the one night. No frills (but I will say there was a big tv screen in there). Coffee in the lobby. I did not have breakfast only because it was too early for me to eat when I left but they did have some carry with bags with bagels and fruit I think--I saw a family getting some from the desk. The shuttle ran regularly. The hotel itself is a bit older and could use a refresh, but it was absolutely fine.

This property has several infrastructure issues. Our room at a very bad visual crack that appeared to be from water damage in the past. We continue to hear water dripping but was not able to locate site until morning of flight when I woke up to my clothes soaked.

Good enough for an overnight stay and very convenient to JFK. Shuttle was on time. Only problem with our room was not being able to close the curtains in room 117. You have to sleep with the parking lot light.

No rooms were available, my reservation was cancelled

Property was suitable for a one night stay before an international flight.

It cost me a big amount to use taxis on the two ways

Clean and convenient

Very nice

There’s massive construction happening nearby. The rooms appeared dusty causing my allergies to act up. The staff were ok. The breakfast needed a few more options but it was tasty. My stay was very brief so I didn’t use the gym

We waited >30min for airport shuttle at Federal Circle.

Not a bad place at all.

Close to the airport.

shuttle good

Excellent front desk staff and parking staff. Everything about the stay was as expected or better.

Room was clean but quite dated and dark, but fine for a one night stay. Gym was useable. Breakfast selection was good, and the waffles were a highlight. Very expensive for what it was, even for a airport hotel.

Bad area far from everythkng

Property was out dated but it served its purpose for a quick layover. Free shuttle was convenient and complimentary breakfast was good

We were just there for one short night. Bed was comfortable and room was clean.

After being in the air for 20 hours I was pretty tired. I got into NY early in the day and was unsure I could get an early check in. The front desk staff said no problem when I asked and I got a room upon arrival. The facilities are clean but a bit outdated. Aside from that great place to stay.

Friendly, helpful staff. Great stay near the airport.

Convenient location

Hannah at the front desk was amazing and so helpful!!

Perfectly acceptable, multi-story hotel very close to JFK airport--my main reason for selecting this property. Hotel advertises a private shuttle to and from airport. Arriving passengers should be aware that the sole airport stop for this otherwise very convenient, free shuttle at JFK is at the Federal Circle Car rental facility. Getting to Federal Circle requires arriving passengers to take the Air Train a short hop from the arrivals terminals to the Car Rental Facility. Return trips (Hotel-->JFK) depart right outside the hotel's front doors and then also deposit travellers at Federal Circle, requiring 10-15 minutes of additional travel via Air Train again to one's departure terminal. Depending on time of day and traffic, this can be a time-consuming process. Be Aware.

Menu was dismal not health friendly at all No cutlery fir takeaway meals Receptionist was coool though and helpful

The hotel staff were very accommodating. That said the property is in bad shape. Whole hotel smelled like mildew; they made a decision (bad) not to allow any ventilation from the outside windows; in our case the broken bathroom exhaust fan steamed up our entire room like a sauna. We constantly used febreze to cut the mildew smell. The bathroom temperature was uncontrolled; I scalded myself when the lever was toward hot. No temperature should be that hot- ever. Broken vanity light in bafhroom and created cord to room phone so calls were garbled. Hotel staff very attentive but they go to get a handle on the smell and oppressive mildew scent.

Good for one night before heading off to your main destination.

Reservation was not honored

good

It dwas close to JFK Airport

Nothing additional

The hotel is nice enough. All the amenities to expect from a Hampton Inn. But there is nothing safe about the area around the hotel. Use for convenience if JFK alone.

Ok

The property needs some love. My bathroom door wouldn’t even close. A few updates would do the property some good.

Everything was good

It shows some age, but it’s still a good Hampton Inn.

For an express stay - its perfect! Room beds nice, bathroom nice, perfectly clean! Good and very complete breakfast!

We were not informed that there was no parking available and it was no fund walking with two kids.

Easy to and from JFK. Quick check-in. Price could be better.

No more than a short airport stop over. Dirty, old and feels very unsafe. Try other options if possible

hotel was clean and helpful staff

The staff was excellent and the breakfast was great! The shuttle was also wonderful.

This was a perfect spot for an overnight layover. Breakfast and a free shuttle to the airport are all included. Friendly service upon check in. The room was clean and comfortable. Thank you Hampton Inn team!

Paid prior to arrival. Arrived after a long day of travel and another long day ahead and was told they were fully booked, that I shouldn’t book with a third party, and to take my issue up with Expedia. Horrible experience! Left stranded without a room at midnight with an early flight the next morning. Another guest asked to change their room while I was there and desk agent assisted them. When I questioned how there was another room available for that guest to change rooms, she laughed and ignored me.

Shortr overnight stay

The airport shuttle is misleading because it only takes you to Jamaica which you must pay $8 to airtrain from and its cheaper to uber if you have more than 1 person. Did not feel the safest but ammenities were fine

However for the high end price of this one night stay and the Hilton name I expected the place to be a lot nicer. Although the beds were very comfortable — The carpets were old, the main floor and breakfast area was not that clean, much of it was old and drab and the breakfast options were not that varied or appealing. I would definitely want to be around the staff but the Hilton name on this hotel does not match the conditions of the hotel.

Nice quiet place. The wallet guy was exceptionally helpful and didn’t even take tip when I offered. He deserves better

Great downtown spot near park and the stadiums

Shuttle available from the airport. The area is mainly residential with a park nearby. About 10 minute walk to the nearest restaurant.

New to the area & was not given any info about where to go to eat.

Everything good. Price could have been better.