Hampton Inn Niagara Falls
About Hampton Inn Niagara Falls
Offering a central location in the heart of downtown Niagara Falls, New York, minutes from the breathtaking falls, this hotel provides many thoughtful amenities as well as comfortable guestrooms. Within walking distance of the Hampton Inn Niagara Falls are restaurants, shopping centers and tourist attractions, including the Seneca Niagara Casino. The New York State Park Observation Tower as well as the Conference Center of Niagara Falls is also nearby. Guests at the Niagara Falls Hampton Inn can begin the day with a free breakfast buffet after a restful night of sleep on the hotel's signature Cloud Nine beds. The hotel also features free high-speed internet access along with an on-site fitness center and indoor swimming pool.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel is generally well-liked for its cleanliness, comfortable rooms, and convenient location near Niagara Falls. Guests appreciate the friendly and helpful staff, as well as the free parking and complimentary breakfast. However, some guests have complained about high prices, poor breakfast quality, and unhelpful or rude staff. Additionally, some guests have reported issues with pet fees, dirty rooms, and malfunctioning amenities.
- Convenient location near Niagara Falls
- Clean and comfortable rooms
- High prices for some guests
- Inconsistent breakfast quality and staff helpfulness
- 5/5
Great stay everyone was great
- 5/5
The Staff were all amazing! This location was very close to all we wanted to do in Niagara Falls. Highly recommend to everyone!
- 2/5
I visited this hotel in 2019 , from then now , there is no change though lot of upgrades came . my big problem with this hotel is cleaning ness. very bad bathroom commodes , lot of black poo around edges , and lift carpet area , so durty. staff not maintaing proper cleaning ness , no maintence , bad wet / closed smell in all hall ways , no proper ventilation.
- 4/5
Very good
- 5/5
Good hotel nearby the Niagara Falls park, clean and convenient. Great breakfast. Room was spacious, with a mini fridge and microwave. Good internet. Overall a great place to visit the falls. Close enough that you can walk to the park. I think the only thing I found weird is that they charge you for parking, seems like a standard practice in all the hotels in the town, I feel that it would be just better experience to have it included in the price , I just hate additional fees.
- 5/5
Great
- 5/5
Good stay very well maintained
- 4/5
Very good
- 5/5
Very clean hotel wonderful breakfast definitely will be my next choice for my next road trip
- 4/5
Paying customers that stay at this hotel should NOT be charged a parking fee. The parking was attached to the hotel property and was nothing out of the ordinary.
- 4.5/5
Nice breakfast spread with enough Veg options, confortable rooms and very welcoming staff
- 4/5
Welcoming staff, great location & lovely room
- 5/5
This was my second time visiting this particular hotel and both times were great
- 3/5
The couldn’t find my reservation initially. It looked like she was unhappy to take care of me. Afterwards things went smoothly
- 5/5
Exceptional
- 3/5
our room was very clean, had everything that we needed
- 4/5
Very good
- 4/5
Very good
- 3.5/5
Good
- 0.5/5
Location Staff. Rude.
- 4/5
Very good
- 4.5/5
Superb
- 5/5
Cleaning Ness and ambiance
- 4/5
Pool too small
- 5/5
Great location, the room was sparkling clean and bed was comfortable. The staff went above and beyond specially Love at the front desk and also the lady helping with the tours ! No complaints!
- 4/5
Prominent, very clean Nothing
- 4.5/5
Superb
- 5/5
Great location, the room was sparkling clean and bed was comfortable. The staff went above and beyond specially Love at the front desk and also the lady helping with the tours ! No complaints!
- 4.5/5
It was good for our family overall Large rooms Very powerful air conditioning with hot and cold options parking was only 10$ Most of the items in breakfast was not freshly made, less options. Not bad though.
- 4.5/5
It was good for our family overall Large rooms Very powerful air conditioning with hot and cold options parking was only 10$ Most of the items in breakfast was not freshly made, less options. Not bad though.
- 4/5
Very good
- 5/5
Everything was good
- 5/5
The facility is really clean and comfortable, we love the fact that we were super close to the falls. Everything was good
- 5/5
Cuarto limpio, personal bien atento
- 5/5
The breakfast was pretty good for a Thursday morning. We walked from the hotel to table rock in Canada so it was doable for a 67 and 70 yo couple. There is a parking lot closer to rainbow bridge that cost $10 but you need to get there early. We enjoyed our stay.
- 5/5
ROSE at the front desk was a literal angel. She welcomed me like a family member. I’ve traveled the world and never had such a sweet welcome as I did with Miss Rose. She talked like we were friends made sure I felt welcomed gave me a bag of snacks and water after I told her I had a rough day even though I’m sure her day was also rough. Then she proceeded to say that fireworks were getting ready to go off for the first time that very night! You can tell she takes pride in her work and her customer care.
- 5/5
Parking was good. Location was great. Stephanie at the front desk was awesome 👌
- 5/5
Super clean and convenient location!
- 2/5
Unbelievable $10 parking fee.
- 5/5
I liked the fact that there was a concierge in the motel to tell you about yours you can take to the falls. We did this tour it was wonderful! Better than striking out on our own!
- 5/5
Our room was clean and comfortable. The breakfast had variety. It was a little farther then I expected from the falls but still walkable. Starting April 1 the hotel started charging $10 a day for parking, however it costs that in the public lots as well . Overall it was a good experience.
- 4/5
Room was clean. Staff were very friendly. Breakfast I wish they had different options available we stayed three nights there and had sausage all three days. Wish they had a cafe in the hotel to eat lunch there also. Parking I thought should have been free since I feel you pay enough for the rooms
- 3/5
I would not choose this hotel again as the rooms are carpeted and smelled like they had been shampood a hundred times with the stench of old shampoo order. It was so strong and no way to air out the room. I would suggest removing the carpet as this is an animal friendly hotel and the carpet must have to be cleaned constantly which causes the problem. The room was humid with the window steamed up with moisture. I had to run the fan and a/c to get some air stirring as the room had too strong of an odor to enjoy. There are so many other hotels in the area that I would choose a different one next time - just because the room had a terrible odor. It was very uncomfortable to stay in the room, and we were there two days, unfortunately. All the rest was good. Get rid of the carpet, put in a solid floor covering that you could keep clean without having to shampoo constantly.
- 5/5
Staff was nice
- 1/5
Beds were awful for being part of a Hilton property
- 5/5
Seemed so and yes parking seemed secure
- 5/5
The only thing I would suggest for an improvement would be to do some landscaping out in front of the hotel. But to be fair - it was very early in the season and they may just not have had time. We were very pleased and if we ever end up in the area we will return!
- 5/5
Breakfast was the best of any hotel we have stayed at!
- 5/5
Breakfast was great, front desk check in was awesome
- 5/5
The staying was perfect. However the parking is not free as stated in the Expedia website, when I did the booking. Overall the hotel is perfect.
- 5/5
Breakfast was exceptional
- 4/5
Good location for my needs
- 5/5
Really nice and friendly people and environment.
- 5/5
Yes the room was clean staff was nice and the v breakfast was good. Parking was convenient and fine. Location was very close to the Niagra Falls Park
- 5/5
Breakfast was different day to day. The room was clean and the staff was friendly. Parking on-site was inexpensive and in a fenced in area.
- 4/5
No washer and dryer
- 3/5
The only thing I would say is that the air conditioning wasn't working. There is only 1 soap offered as toiletries, so ensure you pack all you need. It was ok and quiet for 1 night stay
- 5/5
Very good waffles. Not enough bacon
- 5/5
The room was so large compared to other rooms with king bed. Very comfortable beds and pillows. Staff very friendly.
- 5/5
Last minute overnight trip, Clean,nice gym/pool, continental breakfast in the morning, close to falls :)
- 5/5
The breakfast was ok. What dissapoint me was that the property description said its 2 minutes walking to the Niagara state Park . Which is no true . Its 15 minutes walking.
- 5/5
Good
- 5/5
Our room was spacious and comfortable. Breakfast was great and the staff was exceptional. We love that the hotel was located within walking distance of the falls and the casino. This is one of the only places we will stay when we visit Niagara falls.
- 5/5
Everything was excellent. Friendly staff, good breakfast and clean room.
- 5/5
A little bit of struggle at the parking lot full of ice and snow, as well as at the area around the hotel. Overall stay experience was very positive.
- 5/5
Room was clean staff was nice overall an amazing place to stay
- 4/5
Very nice and enjoyed my day
- 5/5
Hotel was clean no issues. Front desk staff was super helpful. Close to the falls and anywhere you need to go in minutes. Only issue was my room had broken hooks and we were there for a cheer comp so we couldn’t hang uniform.
- 5/5
The room is very spacious and clean!
- 5/5
breakfast was fresh. Easy parking. Clean room
- 5/5
Friendly staff, clean rooms
- 4/5
Helpful staff on arrival who gave some good recommendations on where to eat and where to walk to see the Falls
- 4/5
Clean room
- 5/5
Really great beds, friendly staff, allowed us to have non service dog and service dog in the room. Breakfast was super!
- 5/5
Room was clean, staff were friendly and the pool was super warm which was great for kids!
- 5/5
Cleaning is good amazing spots
- 5/5
Room was excellent and staff is great
- 5/5
I had a wonderful day. The staff is lovely. The room was very clean location great
- 5/5
Clean
- 5/5
Everything was great Hampton inn does a great job
- 3/5
Hair all over bathroom floor, toilet was dirty. and the breakfast - sausage was dry and eggs were cold - at 6am when breakfast started , nothing out to make waffles.
- 4/5
convenient
- 1/5
Bed and pillows very uncomfortable like sleeping on an arm cot.
- 5/5
Comfortable clean room, excellent breakfast spread, helpful staff.
- 5/5
I love this hotel! We visit often, because my children love to go swimming. The pool is warm, the staff is kind and efficient and the rooms are always clean.
- 5/5
Easy and fast checkin. Accommodating staff, good breakfast
- 5/5
We've stayed inseveral properties in this area and this was our favorite. The staff was welcoming and friendly. The rooms were clean and the breakfast was very good.
- 5/5
We enjoyed the stay at the Niagara Falls Hampton. We did not have any problems. The staff was very courteous at check-in and at check-out
- 5/5
This was a very nice place to stay. Walkable to the falls and to the Rainbow bridge. We felt safe when we were walking to the park at night. Rooms were clean and comfortable and hotel was very clean. Front desk staff was very helpful.
- 5/5
We can tell extra care was taken to providing us the best breakfast. Comfy bed and fresh smelling bedding.
- 5/5
Breakfast offered healthy options. Parking was convenient.
- 5/5
Good hotel for visiting Niagara falls. 10-15 min walk to dining and falls. Decent breakfast and clean rooms
- 5/5
Had an excellent 2 night stay with family
- 5/5
Our room was spacious for ourselves and grandson as well as our two dogs. We enjoyed the kind staff and the close proximity to Niagara Falls.
- 5/5
My traveling companions and myself felt this was a beautiful hotel- close to walking to the casino which had several restaurants and the Falls about 10 blocks away. Very walkable and we are in our 70’s! Not a busy part of town in the fall time!
- 4/5
The breakfast was pretty standard, nothing new or exciting. The room was clean, but the bottom sheet did not fit the mattress. Staff was unable to assist in providing a schedule for the Trolley Service.
- 5/5
Overall great place to stay in Niagara Falls. As frequently happens, however at places with large bottles of soap and shampoo, ours were in need of filling. We bring our own now, simply because more often than not, something needs filling.
- 5/5
Fantastic
- 5/5
friendly stay, good location, parking great. breakfast well done.
- 1/5
The place was old and dark and needs to be remodeled. The people at the front desk were what I called sketchy. But maybe that’s all you could get on the side of town. I wished I had stayed somewhere else. I stay at Hampton all the time. This was the worst. Couldn’t wait to leave. The only good thing is the room was clean the only reason I didn’t leave.
- 5/5
Would stay here again. Close to the falls.
- 5/5
Great Hotel, near the falls
- 5/5
Good location
- 5/5
Thermastat in room extremely dificult to change from heat to a/c etc.
- 5/5
Clean friendly
- 4/5
My only issue is that the room was cheaper if you book through the hotel rather than using hotels.com that had a higher price. Next time will not be using hotel.com
- 5/5
Unexpected visit at Niagara Falls for work. Had to get this hotel rather suddenly. I was pleasantly surprised and would actually stay there again if I was visiting for leisure. Nice breakfast , friendly staff, my puppy was welcomed and there is a large area where he could be walked. Definitely recommend.
- 3/5
Parking lot at the hotel was overfilled, had to find street parking.
- 5/5
breakfast should have more options not just eggs
- 5/5
Everything was great, even our two Huskies were welcomed . Only breakfast could be improved for vegetarians. It's all meat...and more meat😭
- 5/5
Very nice
- 5/5
Staff was friendly and helpful. Spacious room. Walking distance to Falls. Appreciate it was dog friendly
- 5/5
Great hotel, very close to the falls.
- 5/5
Staff friendly and helpful. Comfortable beds and good size room
- 4/5
The room was pleasant. Nice having hot coffee whenever we wanted it.
- 4/5
Parking was easy, room was clean, and my pet was allowed. Nice and quiet
- 5/5
Clean and modern
- 4/5
Milk was warm....sausage was like mystery meat....
- 5/5
Desayuno, piscina
- 5/5
Good
- 4/5
Centrally located to everything we wanted to do on the American side of Niagara Falls. Great breakfast choices, too!
- 5/5
One of the best Hotel.
- 4/5
No Otis Spunkmyer cookies. Every Hampton Inn I have ever stayed at had them in the evening.
- 3/5
I was in room 412 and this morning as I was getting ready I seen roaches in the bathroom and the bed was so hard did not sleep good
- 4/5
No water provided Breakfast is ok, not great. Parking is congested and difficult to drive
- 4/5
Convenient
- 1/5
There was no drinking water in the room.the sink was clogged.The room was not clean.The towels were old.And there was astrange
- 5/5
Good
- 5/5
The grassy area was not clean. There was some broken glass in the area.
- 4/5
Front Desk personnel questionable. Stay good enough.
- 4/5
The breakfast was great. I didn’t like that the hotel was full so breakfast just busy. However it wasn’t the hotels fault. The room was clean, bathroom clean - nothing to even complain about there 😊 it said walk to falls, we drove cause a walk was a little far. We had a great stay and would stay here again.
- 5/5
Good bed.
- 4/5
Room was very spacious but had to get an accessible room didn’t have anything else available with king bed. Parking lot was tight area and limited. Beds was comfortable location is close to the falls
- 5/5
Muy confortable
- 5/5
Everything
- 4/5
Conveniently located.
- 3/5
-
- 1/5
Awful.
- 3/5
Beds were comfortable; breakfast could be improved. Housekeeping needs crevice brush to clean between sink and countertops.
- 4/5
Great location
- 4/5
Walking distance to falls and casino and shopping
- 3/5
It was ok
- 4/5
)))))
- 2/5
Average to below average quality. Staff was mostly nice but it’s New York, so, generally an unfriendly people. Been a while since I was in New York. Now I remember why I don’t go there. I’d stay closer to the falls. Price was okay and breakfast was the average fair.
- 4/5
.
- 4/5
Overall pleased.
- 5/5
Staff nice and friendly very accommodating hotel clean rooms clean very welcoming thank you.
- 5/5
Pet friendly
- 2/5
When we arrived Friday July 11 around 4pm. We stayed at the Hampton Inn in Niagara Falls, New York. When I arrived, there was no one at the desk so I patiently waited. A few minutes later, a woman came out from the back office. She immediately looked at me like she was annoyed that I was standing there. She did not have a friendly smile and just seems super inconvenienced. I gave her my name. She told me she could not find me. I told her that I did book it through Hotels.com. She still cannot find my name in the system and was super annoyed that I even booked the third-party. I showed her my reservation and then she proceeded to reprimand me that I told her my wrong name… I’m 42 years old. I’m pretty sure I know my own name, for some reason, Hotels.com put my last name under a single instead of Smith so that’s why she couldn’t find me. But she made sure to let me know that was my fault. She also proceeded to argue with me that The reservation was under Expedia… I showed her the proof that it was under her Hotels.com, and she still argued with me. Eventually found my name, then she said to “ Breakfast is from 6 to 10 here’s your card” I asked her what my room number was and she told me to quote “look at the card!
- 5/5
Great location close to Niagara Falls State Park. Breakfast was very good, lots to offer. would return any time Free parking a bonus
- 5/5
Walking distance to Niagara Falls! And lots of FREE PARKING!
- 5/5
This is a good place to stay. Easy access to attractions. Breakfast was good.
- 5/5
Nice place to stay with free breakfast and coffee
- 5/5
it was good
- 4/5
Great place to stay
- 4/5
Good for a night
- 3/5
Unfriendly staff and the property could be maintained well.
- 2/5
I paid over $500 for 2 nights which is outrageous for this poorly maintained inn...
- 5/5
Nice breakfast buffet, pool is clean. Spacious and nice room
- 3/5
The property is outdated and old. The area around the property was unkept and dirty. Trash on the grounds and disappointing. The rooms were not the cleanest as there were stains on the covers on the bedding. Not adequate area for breakfast for the amount of people the hotel holds and limited food. For the money it was definitely not worth it.
- 5/5
Clean rooms friendly staff kitchen staff was on it refilling breakfast even with alot of people
- 3/5
Not up to the standard if Hampton Inns I have stayed before. The towel and bed linens were older not white not fluffy just brownish. Lobby small smelled like smoke and felt like a cheap hotel it was 309 for the night.
- 5/5
Excelent
- 5/5
Well maintained property.
- 5/5
Everyone was so nice and helpful. The hallways were pretty warm but the air worked perfectly in the room. Breakfast was delicious.
- 5/5
Super convenient and clean hotel
- 3/5
It was okay for the one night we stayed. The room was not the cleanest. There was a stain on one bedspread and water dripping from bathroom ceiling vent. The area seemed safe until we were approached by a homeless person in the parking lot begging for money. That made us very uncomfortable.
- 2/5
Staff was rude , I had a service dog and was approached very aggressive and rude about not having him near the pool. The delivery should have been more respectful . Defiantly would not recommend this place to anyone .
- 3/5
The hotel was ok, it was clean. The area in general was dirty and run down. Had to pay to park everywhere we went. Ended up eating at a papa john’s because we couldn’t find anything else and we had to pay to park on the street outside the building.
- 4/5
Friendly staff. Walking distance to restaurants; sightseeing tour bus and Niagara Falls State Park
- 5/5
Front desk help was AMAZING
- 5/5
Nice hotel
- 5/5
Everything was fine. The waffles at the breakfast were dry and rubbery. It would be better to replace them.
- 5/5
This place is suitable for a family trip.
- 5/5
The breakfast choices was wonderful and staff was extremely helpful.
- 5/5
Great stay & convenient close to the falls for accessiblity. Great breakfast!
- 4/5
Good
- 3/5
In general, it’s clean. The internet service is terribly unreliable.
- 5/5
Very good
- 5/5
Area needs more revitalization efforts
- 5/5
Easy parking. Staff was very nice and helpful. Best breakfast around. Clean room.
- 5/5
This hotel is nice and quiet; breakfast is great; premium coffee available 24/7.
- 5/5
Very nice hotel with decent breakfast.
- 3/5
Having used Hampton hotels for years find that this location lack the warm greeting and the traditional Hampton hospitality
- 5/5
The hotel was very convenient to the falls which is why we were there!
- 3/5
It’s nice environment hotel
- 5/5
It was easy to check in and out. Property is clean and well maintained. Breakast has good options. Hootel is located in a nice neighborhood. Overall experience was very good.
- 4/5
Nothing to share
- 5/5
Older hotel but still clean and safe. Staff was friendly
- 2/5
Can hear eveything. Beds are super uncomfortable
- 5/5
So pet friendly! Dog treats at the front desk! Very kind staff! Spacious and clean room and hallways!
- 4/5
Staff very friendly. Hotel could use a small update but overall solid choice.
- 4/5
I like it was quiet and clean. I didn’t like I had to pay extra for a lay away bed.
- 3/5
Room was ok for comfort. Beds were comfortable. Bathroom door was not level so every time it was opened or closed it rubbed on the floor and stuck. There was also ants in the room if drinks were left open for more than a few minutes. Let the front desk know and they said they would spray room however was the same when we returned. It was a pretty good price however will look at other hotels on a return trip.
- 4/5
Satisfied
- 5/5
Clean and walking distance
- 5/5
Very convenient to the Falls! Workers and service were outstanding! I left my winter coat in closet and it was kept safely for me when I came to pick it up! Would stay here again in a heartbeat! Thank You!
- 4/5
Clean
- 5/5
Good place to stay! No regrets!
- 4/5
Wish the beds were softer but other than that everything was good