Microtel Inn & Suites by Wyndham Pigeon Forge
About Microtel Inn & Suites by Wyndham Pigeon Forge
This newly renovated hotel is located on the Pigeon Forge Parkway, across from the Smoky Mountain Opry, Wonderworks - Pigeon Forge, and the Hard Rock Cafe. Features include a daily hot breakfast, outdoor pool, and suites with a kitchenette. Free WiFi, a microwave, and a refrigerator are included in each room at this Microtel Inn and Suites by Wyndham Pigeon Forge. The rooms also have a work desk and a private bathroom. The Pigeon Forge Wyndham Microtel Inn and Suites provides guests with a daily breakfast. After breakfast guests can work in the business center or use the laundry facilities. The Microtel Suites is within a 10 minutes' drive of Dollywood, an amusement park. The hotel is within one-minute drive of Tanger Outlet Center, which features shopping, and 5 minutes' walk from Titanic Museum. Smoky Mountains National park is a 15 minute's drive away.
Amenities
- 24-hour front desk
- Meeting space
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel reviews are mixed, with guests praising the cleanliness, friendly staff, and convenient location, but also expressing dissatisfaction with noise levels, breakfast quality, and certain aspects of the rooms. Some guests had issues with the smell, maintenance, and pet-friendliness of the hotel.
- Cleanliness
- Friendly staff
- Noise levels
- Breakfast quality
- 5/5
Nice place, clean rooms, the breakfast was good . My only complaint is that we were there for a week and had to keep our clothes in our suitcases because the room didn't have a closet or a dresser.
- 5/5
Allows dogs. Not enough dog potty zone.
- 5/5
Clean, helpful staff, good breakfast, bed little discomfort, area amazing
- 3/5
It was ok and aloud our dogs staff was very nice property was just ok
- 1/5
DO NOT GO HERE! Terrible front office support!
- 5/5
Spacious king suite for 2. Newly decorated older building. But did not seem like a 90s hotel. The room was also a redecorated/remodeled unit, and the shower alone was well worth the cost of the room. I think ALL hotels should upgrade their small cramped tubs to this hotels 2 person cozy design. Will stay again.
- 3/5
The property was in a good location to access the Main Street with all the restaurants and activities. The hotel itself was extremely meh. Front desk folks were pleasant enough, the room was clean to the naked eye, but it smelled strongly like dog or something else musty. The furniture and carpet is very dated and I can’t imagine what would be discovered if put under a microscope. The bathroom is small and doesn’t have conveniences like counter space and soap trays in shower. Just a really basic room. All this to say - if you want a basic stay and aren’t too fussy, this is an okay place to lodge.
- 4/5
The rooms were clean and the beds were comfortable, I will stay here again.
- 3/5
We would stay here again. Our check-in was slower than usual.
- 5/5
The place was great. Big room. My only complaint was a few guests left their dogs in their rooms while they went out and we had to listen to dogs bark and cry for hours n hours. I think guests should be advised not to leave their pets unattended for long periods of time. It was pretty bad.
- 5/5
Very clean room and Hotel. Friendly staff. Very recommended anyone.
- 5/5
This was a great hotel in a great location. Close to everything I wanted to do while on vacation there. Clean room, comfortable bed. Friendly staff. Highly recommend staying here.
- 5/5
Great location, clean, and good!
- 5/5
We stay here alot always have a good experience.
- 5/5
The rooms were clean and comfortable. Staff was great. The Full breakfast buffet was excellent. I would highly recommend this day specially for the price.
- 1/5
This place was my worst hotel stay ever in my life. I have never went out my way to write a bad review or complained in my life. I would never recommend this place. So many other hotel at a 50-70$ a night that are a 10/10 compared to this dump. The staff was horrible and didn’t care to do their job. There are A/C problems everywhere. Do not stay here if u can help it.
- 4/5
I
- 4/5
Clean room, nice place
- 5/5
Everything was great. Front desk helped find discount places to go.
- 3/5
Good breakfast
- 5/5
The room was clean and spacious. The bed was nice and comfy. The staff was very nice and helpful. The breakfast was amazing with lots of options.
- 0.5/5
Reserved handicap accessible room and requested room on 1st floor or near elevator. even when got to the hotel was told handicap accessible room not available. Not very accommodating for disabled guests. Breakfast was terrible.
- 5/5
The staff was friendly and accommodating. The rooms were clean. Everything worked as it should. The continental breakfast was yummy as well. We are saving this place as a "favorite." The only thing I could think that could use improvement would be the elevator seemed slow. We often used the stairs as it was quicker (and we got in a lil exercise). Nothing to complain about.
- 3.5/5
It was quiet. Bed was very comfortable. Location was great. It was a good starting point for all our daily excursions. The interactions with staff were friendly. Housekeeping staff was good to interact with as well. Pool looked inviting but it rained every day we were there. Facility was showing it's age. Could have been cleaner (i.e. carpets, paint) Weather was not the greatest and we had down time in our room. The sofa in our room was shot, should have been put to rest years ago. We had to take the pillows off the bed so we were not totally sunken into it.
- 5/5
everything was great all new bathrooms ,clean rooms, friendly staff, good breakfast
- 4.5/5
quiet and relaxing
- 4/5
Parking was easy. Breakfast was good. Room was clean.The overnight staff was excellent and extremely helpful.
- 5/5
Clean and comfortable, great staff
- 4/5
The check in clerk was very friendly, room was reasonably clean. Parking seemed adequate, pool was clean, breakfast was on par. Overall this was a good stay. Compared to others in the area, this was super affordable and served the purpose.
- 3.5/5
It was convenient and we were able to get our rooms together. Rooms were very nice. Needs more handicap parking vending machines need to be filled regularly
- 4/5
The property was very nice Construction was going on so that made some things inconvenient. Needs more handicap parking spaces. Some of the staff could’ve been nicer.
- 4/5
Very convenient Not enough handicap parking. Vending machines need to be filled more often. Long way at check-in.
- 5/5
It's always a very clean place. And they're very kind and I can always bring my little dog and that makes everything
- 5/5
It was a great stay and I made a reservation for December.
- 5/5
Vending machines and drink machine not well stocked.
- 5/5
The breakfast was good. The room was very clean and comfortable. And every employee I encountered was nice and courteous. I will be back to stay for sure
- 5/5
Close to event. Staff
- 5/5
1
- 4/5
Bathroom door wouldn't close
- 5/5
Amazing breakfast, laundry, safe beautiful environment, staff is dedicated to making your stay the best!! Spacious and clean rooms. Everything was perfect ❤️
- 5/5
Overall was very nice and clean..my only complaint would be breakfast was just ok
- 5/5
Property was clean and staff was really nice Everything was perfect. Breakfast was delicious.
- 5/5
Property and building was neat and clean, very good up keep. Staff nice and pleasant. Our room was nice and clean. Bathroom was kept well stocked. Overall was very happy with our stay and will use them again.
- 5/5
It was great, rooms clean, parking safe, food was good, no complains
- 5/5
Location No faults
- 4/5
Good for a stay if ment to only sleep n rest. Still its fine. Good location. Breakfast can b better.
- 5/5
It was a quiet hotel. The breakfast was good. Everything in the room was really clean. They kept us stocked with toilet paper and towels. The staff was super friendly and helpful. Shout out to Mike!! It was hard to figure out where the driveway was for the hotel. I didn't like that the showers didn't have a place to put your shampoo, conditioner,and body wash. We also got put right next to the breakfast area so it was pretty noisy.
- 5/5
*
- 5/5
Great
- 5/5
Stayed here five times cheap clean great hotel and food and people
- 1/5
The angry lady front desk scared me from keeping my business with this hotel in the future. And the broken elevator too.
- 5/5
The breakfast was a real treat didn’t have to leave the property. The location was perfect it is centered between all the attractions To be honest nothing we were perfectly happy.Mike is a great manager and this motel should be honored to have him
- 5/5
Clean
- 3.5/5
It was decent for the price
- 5/5
They went above and beyond to make me comfortable and help me. Thank you Dianne♥️
- 5/5
I had a bad situation at a hotel I had checked in prior to this, and I checked right back out of it and came here, and the staff went above and beyond to help me and make me comfortable.
- 5/5
Clean room
- 5/5
Everything was fine but if you get room 119 better get it changed it’s beside the electrical room and something in there runs a lot and it’s very loud
- 5/5
Outstanding place to stay with pet.
- 5/5
Room was clean, staff was friendly.
- 5/5
We like this property. When we got there this time the elevayeas broken but they were very accommodating and got us a first floor room as a person in our party couldn't do steps. Then our air wasn't blowing cold but they had that fixed while we were out shopping. I am thankful for the staff's quick response to any issues we had
- 5/5
Everything was great, property was clean and well maintained. We will stay there again.
- 5/5
parts of the building under construction but everything was very good else where
- 5/5
Everybody was very polite nice parking and nice to have a pool
- 5/5
Nice location and the gentleman that was there at the check-in desk all weekend for hours on end was wonderful. He was very kind and helpful. I did not get his name and I wish I would have. I don’t know when he got to sleep cause he was always there. Breakfast was good too.
- 5/5
Great location. Greatest value.
- 5/5
Breakfast was nice with nice options
- 1/5
The parking lot was a mess it had two dumpsters in it, parking was difficult! The desk person couldn’t help with anything!! Are room had a wall that needed painting, the bathroom door had a big black handprint on it , that I tried cleaning but wouldn’t come off . The drain in the sink in the bathroom work very slow it took forever to drain ! The air and heater vent was do noisy it kept us up all night ! Are bed wasn’t maid till our last night ! We asked if they could do anything about it but they said they were remodeling and things weren’t acting right . They said they would not it ! And the stairs by our door for three days was blocked by workers stuff that they weren’t usable! Unsafe invierment if there was a fire there was no exit !!! I would like a refund or a discount at another Hotel that is own by this company! This was room 222
- 1/5
The bed linens were clean. The room was poor but in order. The current state of everything else at the property was poor, at best and seemingly under new management. Touted as “dog friendly” with nowhere to walk pets other than the parking lot where there was construction debris and broken liquor bottles.
- 5/5
Everything was great
- 3/5
It was sufficient for 2 nights. It was ok clean, definitely not spotless. We only ate breakfast there once. McDonald’s is a better option. We won’t be back but for a low budget hotel, it wasn’t awful, somewhere between poor and ok.
- 5/5
Clean room, friendly staff and the breakfast was good. Good place to stay!
- 3/5
Disgusting biscuit (hard) and gravy. Sausage was good and waffle. No fruits. Coffee at the lobby was good
- 5/5
The bed! was perfect. I slept so good. They are renovating but it never disturbed us. The cleaning staff was a amazing. I ask for more pillows and towels and got them right away. Would stay here again.
- 5/5
The property was conveniently located nearly all attractions. It was clean, staff was courteous, and best value for the money paid. We would definitely Reccomend to anyone visiting Pigeon Forge!
- 3/5
The entire hotel was under construction
- 3/5
Horrible breakfast. Parking lot felt safe. Don’t be in a hurry to get on the elevator
- 5/5
Good
- 3/5
There were pieces of wall missing in two spots so I took pictures to show the man so we didnt get blamed but he wadnt interested. The outside door to our hallway wouldmt close and there was scaps of construction material all over the grass at ome end of the parking lot makimg it look like risky parking for a nice vehicle. We frrwueny this area but will not stay here again.
- 5/5
We reserved last minute because our room was overbooked at another hotel. I was skeptical but the hotel is being rebranded as Microtel and being remodeled. Keith at the front desk was amazing and helpful. We rented 2 rooms because there was 7 of us. He put us in back to back rooms. Beds were comfortable, the room was nice and clean and bathrooms were fully remodeled. Breakfast was good. Nice selection of foods. I recommend this hotel.
- 5/5
The Breakfast was awsome and the staff was great and our vehicle was protected..Felt Safe!
- 4/5
Breakfast is good, no security issues. Clean place to stay, bed is comfortable!
- 5/5
Great amenities...in room coffee, refrigerator and microwave in a suite! Very dog friendly and it was great to have the Hard Rock Cafe across the street with a dog patio for evening dining. Plus great hot breakfast in the morning! I highly recommend!!
- 5/5
No I thought with a kitchenette it would have something to cook on and with but all it had was a microwave and fridge. They was remodeling on the floor we was on so I really didn't like that part and I feel we was the only people on that floor staying there.
- 4/5
The room was okay it could have more room for you to put your clothes instead of keeping them in our luggage
- 5/5
Had a nice stay!
- 5/5
We really enjoyed everything about our stay at Microtel.
- 4/5
Overall clean property, close to everything. I can't rate the breakfast as we didn't eat it. Overall would stay again.
- 4/5
They’re doing remodeling to the property. Overall a great overnight stay. My room was clean and the bed was very comfortable.
- 5/5
The room was very clean. Breakfast was very nice and fresh. The staff was very nice. Very clean property.
- 4/5
The staff were very friendly. The place could use some updates. The bed was not comfortable.
- 3/5
Breakfast was awful. Food tasted old and juice tasted like colored water. Room was functionally clean but cushions were dirty and garbage was left behind from previous person in room. Almost like the maid forgot to take it away when she was done cleaning the room.
- 1/5
Me and my husband was staying on the first floor, around 11:30 pm we were woken up to a man opening our window trying to get inside. We told the employee that was on duty when it happened and he told us the manager would view the cameras. Well today I wanted to talk to him, and he asked me why our window was unlocked. Well sir, that isn’t something we check when we rent a hotel. Then he said my employee looked and didn’t see anyone well course not my husband scared him away. I let the manager know my husband is a State trooper and we has no reason to lie about someone trying to break into our room.
- 4/5
Breakfast was very good. We didn't spend much time at the hotel but it appears that they are remodeling the 3rd floor. The staff was super nice and overall it was clean. The AC was a bit noisy at times but I was so worn out that I barely noticed. For the price it was very good since we mainly slept.
- 2/5
We've stayed in the past, had a good stay but disappointed with recent stay. There was dried blood next to the frame of one of the beds. The shower had no safety bar, holes where one used to be. Shower head- couldn't be adjusted, it was close to shower wall making it tough. I won't stay again. In the main lobby the couch had a stain where someone has rested their head so long it left a stain.
- 5/5
Nice big suite towatch the Superbowl along our trip. Even our dog liked it!
- 5/5
Staff was super nice, place was very clean ,pretty good breakfast. Overall great place to stay for the night.
- 5/5
The hotel was great, the service excellent, the breakfast great too.the location good , i recommend microtel 100 % .thank you .
- 5/5
Rooms were clean and the price was low. The breakfast was hot and had a few choses. If you are looking for a clean room close to all the attractions for a very reasonable price this is the place to go.
- 5/5
Very clean and staff was nice and did not smell like weed like most places.
- 2/5
My toilet was terrible dirty and not attached properly to the floor.I called the front desk and they told me that they knew about it.I took some pictures .
- 5/5
Room and staff were great
- 5/5
Great clean
- 3/5
the staff was nice, the room was cold
- 5/5
The pet friendly room was amazing. Super clean. Breakfast was really good. Highly recommended I’ll definitely stay there again The lady at the front desk was very helpful and friendly. Thank you so much for everything.
- 3/5
Dog barking all morning down the hall.
- 5/5
Location was perfect. Rooms were clean and quiet. We would stay here again.
- 5/5
Will most likely stay here again
- 5/5
Fast internet, friendly staff, clean and good food
- 5/5
Friendly staff. Good breakfast. Good value.
- 5/5
Enjoyed our stay here
- 2/5
The bathroom had a broken tub (holes where the bar was supposed to be) The room was over scented with something that made me feel nauseous.
- 3/5
Ok when on budget.
- 5/5
Clean rooms and the helpful staff and friendliness of the staff.
- 5/5
The staff was great , rooms were great , loved the shower … it was nice & roomy with updated style & very clean . Breakfast was awesome . I will be back soon .
- 5/5
The staff was nice and the stay was good. The room was clean the breakfast had a good variety of things and the parking was good. I will stay there again
- 4/5
The room and hotel are very clean. The beds were a little firmer than I prefer but that's nothing against the hotel. Our room didn't feel cramped even with 4 people staying in it. They had a great free breakfast buffet.
- 5/5
The rooms were extremely clean, great front desk staff. Everything is easily accessible. Great location.
- 4/5
Yess
- 5/5
Excellent stay! Great choice!
- 5/5
It was very clean room. The staff were really nice.
- 5/5
It all will do goid
- 5/5
The breakfast was delicious! The handicapped parking was very convenient for my husband. The parking lot feels safe with all the lighting. It is very close to everything in Pigeon Forge. We would definitely recommend staying there!!
- 5/5
Room was very nice and clean. Staff was very nice and courteous. Breakfast was great. It helps with not having to buy breakfast some days. We add a wonderful stay. We will stay there again when we return. Enjoyed. Thanks
- 4/5
Breakfast was really good. Parking areavwas well lit. There was a strong odor of Marijuana in the elevator several times.
- 5/5
Great location and experience. Would recommend.
- 4/5
Beds
- 4/5
The room was good. It was clean and good for a day or 2 stay. We were not impressed with the staff. They were not rude, they were just "there". The room staff were very nice.
- 4/5
My late husband and I always stay here. We found the rooms to be larger than most. It's quiet and the staff are very helpful. I returned this year and stayed by myself. Still exactly as it has always been.
- 1/5
I reserved a room with a kitchenette, but it was unavailable. I showed my booking details to the desk manager, but she seemed uninterested in listening.
- 5/5
Very clean
- 5/5
The room had an extra sink near the microwave and minifridge. Staff was helpful. Parking was plentiful.
- 3/5
Found a dead bug in my bed, other than that, OK. Breakfast was terrible, but room rate prepared me for that. You get what ypu pay for.
- 5/5
Yes
- 5/5
Breakfast items were fresh and plentiful. Everyone was so friendly. Room was immaculately clean.
- 5/5
Very nice place with a good price! Clean, convenient to Parkway and friendly staff. Basic breakfast of eggs biscuits and gravy and mini muffins. Coffee or tea available 24/7. Would definitely stay again when in the area.
- 4/5
Staff was very nice. Room wasnt the cleanest, but it worked for 1 night
- 5/5
Room was very spacious and comfy.
- 5/5
Room was clean. Quiet on 4th floor.
- 4/5
Pet friendly room they have a little area for the dogs of to the side. Could be lately her dogs barking or people going in and out door. Breakfast was same daily biscuits were hard. Front desk was always friendly. Felt safe in parking lot
- 5/5
Staff was great, room was clean.
- 5/5
Yes
- 3/5
Staff could have been a little more friendly and a good cleaning would have been in order.
- 3/5
Yes but very sterile for the price.
- 5/5
Clean room and great breakfast
- 3/5
Room was nice, shower bar was missing from shower. Need to do something about breakfast, area was way too small, no room to st tables.
- 2/5
The room was ok, the staff was not friendly but the real downside was the motel said no smoking. Someone was smoking pot the entire time I was there, complained to front desk but he said there was nothing he could do. Everything we had smelled like pot when we left. Don't recommend this place, will not rent there again.
- 5/5
Great breakfast!! Well lighted parking with easy access to get in and out, clean rooms. Will definitely recommend this Motel to others!!!
- 5/5
Good for the price.
- 5/5
Great room , friendly staff and right in the middle of lots of attractions.
- 5/5
Staff was so nice and for the price the hotel was good
- 5/5
Great room.Great staff
- 5/5
Very quiet and clean. Will stay here again.
- 4/5
The shower didn’t have good pressure at all. The breakfast was located on the 3rd floor which is a weird place to put it. Whoever designed that didn’t quite think things through on that . So early in the morning you got woke up by chairs sliding across the floor. But other than that it was good. Staff very friendly.
- 4/5
Great place to stay !
- 5/5
Good variety for breakfast and the parking was well lit and clean.
- 5/5
Clean rooms, easy check in/ out, friendly staff. Great stay
- 5/5
Staff were great, friendly and courteous. Rooms were clean and taken care of and the seasonal decorations were beautiful. Would definitely stay there again.
- 2/5
Original reservation was to arrive 1020 check out 1023 Expedia charged us $326.34 free cancellation before 1018. On 1017 called Expedia to change our reservations to check in on 1017 check out on 1021. Expedia charged us $443.68. We had to check out on 1020 instead of 1021 because of illness at home. When we checked out the hotel NOT give us a copy of our receipt said since we booked through Expedia, we had to get it from them. I called Expedia right after we checked out same day and they said they would issue us $111 credit because we checked out the 20th instead of the 21st. Yesterday I called and talked to someone at Expedia and they said they would turn it over to bookkeeping. bottom line if you take the four 4368 charge -$111 credit we have still overpay $332.68. it would be a lot better if someone from Expedia that could speak English would call me at 615-426-3155. Sandra Smith
- 5/5
Hotel had a good amount of options at breakfast and staff at front desk is very helpful and knowledgeable.
- 5/5
Stay was good
- 5/5
Room was clean
- 5/5
Good overnight visit.
- 1/5
It was very over priced for the way the rooms looked like bathroom were very old looking tub dirty doors old floors bad. Way overpriced
- 3/5
Room had a bad smell
- 4/5
The room was clean bed was comfortable breakfast was a normal breakfast like most hotels. The only thing they didn't have was ketchup? For the price it is a great stay.
- 5/5
The rooms were clean and the breakfast was great to start the day.
- 4/5
The hotel breakfast eggs are always terrible. Perhaps try making them fresh. Offer bacon instead of sausage. We only ate once in 3 days.
- 5/5
This property was so nice! The rooms were very clean. My only suggestion would be to possibly expand the breakfast seating area, but overall, we loved staying here and if we're ever visiting again, we will book our stay here. You will not be disappointed if you stay here.
- 5/5
hot breakfast.
- 5/5
Everything was great!
- 5/5
The room was clean, beds and pillows were comfortable. Staff was polite
- 3/5
Has a good choice of breakfast foods. Staff was available for issues and its convenient to pigeon forge attractions
- 5/5
The breakfast was pretty good for a free breakfast! Hot food! The room was clean and the entire building was remodeled! The only complaint I have is the water pressure wasnt very high.
- 5/5
Friendly staff clean room
- 4/5
Reasonable price compared to other hotels in the area. Friendly staff. Free breakfast. Great location.
- 5/5
Very enjoyable stay.
- 4/5
Room and bathroom was clean. Toilet continually ran but it worked fine and couldn't be heard outside the bathroom. Staff was great. Definitely would recommend.
- 5/5
The room was clean and cozy, staff were friendly. Very dog friendly and our dog loved it. Only problem was the noise from the cars that was from the car show.
- 5/5
Hotel was remodeled a couple of years ago. Clean no funky smells, ok breakfast, friendly staff. Have stayed here many times.
- 5/5
I was in Pigeon Forge so there was plenty to do near by. Room was very clean and staff was friendly. I would most definitely stay again when I take vacation again up there.
- 5/5
Loved it, staff are so friendly, clean and comfortable.
- 5/5
Great!
- 5/5
Very clean and quiet ! We will stay here again and we will recommend to our friends ! Good breakfast also !
- 5/5
Clean, reasonably priced and comfortable.
- 5/5
We really enjoyed our stay. The bed was great because we like a harder mattress. Housekeeping were very attentive to our needs. 2 out of the 3 desk personnel were friendly and always acknowledge us when we left or returned. The breakfast had a good variety of options to eat. Area was clean.
- 4/5
Faucet in the bath tub leaked. The bathroom door did not lock nor would it close properly.
- 3/5
Room was clean, but parking lot had shipping containers taking up spots. And bunch of broken toilets scattered in the yard. If they are doing renovations you would think they would use a dumpster to throw their stuff away/ keep away from guests.
- 5/5
It's clean, staff is very pleasant, pet friendly
- 4/5
Very convenient
- 3/5
Very convenient to everything on Pigeon Forge
- 5/5
Love this place. Clean room. Great staff. Great breakfast. Will definitely stay again.
- 5/5
Clean rooms and very friendly staff.
- 5/5
Clean friendly staff
- 4/5
Wished for more handicapped parking. Modern coffeemaker.....better coffee brand.
- 5/5
Clean hotel and friendly service
- 5/5
Customer Service at the front desk. Diane checked us in when we arrived. She was very nice and friendly.
- 5/5
Great place to stay
- 5/5
Great location. Clean and very spacious
- 5/5
The staff was great
- 5/5
The beds were very comfortable and clean. The staff was easy to get along with and if you ask for something they were right there with it I would stay here again.
- 5/5
Very clean and nice
- 5/5
The staff is awesome. Very friendly and helpful.
- 5/5
Great place to stay!!
- 2/5
There were holes in the wall. Place smelt like wet dog and the front desk was not friendly. It was my understanding that service dogs were free but I had to pay 75.00Plus tax.
- 5/5
Great Stay
- 1/5
Loved the chain til this one
- 5/5
Great location short drive to anything you want to do.
- 5/5
Price, service, amenities, cleanliness, processional... what's not to love.
- 5/5
Close to restaurants and clean
- 4/5
Rooms could use some updating.
- 5/5
The hotel was very clean and in an outstanding location for the price. The continental breakfast was better than I expected. I would definitely go back. To nit pick - the elevator is on the slow side and the pool is not large (that being said all 4 of our kids enjoyed it every day and made new friends.
- 5/5
It was very nice place.
- 5/5
Very clean! staff was very friendly enjoyed our week stay 😀
- 4/5
Na
- 5/5
I don’t think fitted sheet and couple of pillow cover has changed. It needed attention but overall I am very satisfied 😊
- 3/5
second night in the same smelly room
- 3/5
Close proximity to attractions. The room smelled and I believe it was from the heat/ac unit but it could have been due to pets being allowed in these rooms.
- 5/5
All good except putting breakfast on the third floor. Our room was right underneath and we were awakened early by people moving chairs to eat breakfast.
- 5/5
Needs some updating
- 4/5
Finding the tuen in was difficult. Otherwise, everything else was awesome! Prices were great! Will definitely stay again!
- 4/5
The breakfast selection was awesome! I thought the room had an old smell. I bought Lysol and sprayed it.
- 5/5
It was clean
- 5/5
We stay here every year and it never disappoints us.
- 5/5
Awesome place. Really nice rooms. Pool. Nice breakfast. Will stay there again
- 5/5
Close to the parkway and attractions
- 5/5
Great location to food and leisure activities. Very clean and updated hotel. I would recommend and would stay here again.
- 5/5
Great location. Titanic museum and Hattfields McCoys Dinner Show across the street. Plenty of restaurants to choose ddrom
- 5/5
Clean, quiet on a busy strip, well priced
- 3/5
Parking was limited, again do to the storage containers and construction work. Overall for the price it was okay and staff was really nice.
- 3/5
Enjoyed my stay
- 4/5
The hot water im the shower was not very hot. The lady that checked us in was terrific.
- 3/5
We had a dog that was in the room right next to us that wouldn't stop barking at 10:30pm. After we called the front desk did go and handle the problem. But then the next morning the dog started barking again. The floors are hard so the sound is just amplified. I have heart issues and it made me feel like I was going to have a heart attack every time that little dog would bark. Not a good experience.
- 4/5
Price was nice as well. Definitely will stay here on my next trip to Pigeon Forge
- 3/5
When we went to the room and went into bathroom. I noticrd soiled toilet paper in the toilet. I flushed the toilet and it eent diw. Slow. I then tried the toilet again and noticed it would not flush. I tried several times giving it time to refill the tank. Finally I tried to call the front desk no answer. I tried to flush toilet again and still not working. I went downstairs and talked to yhe front desk and was given a hard time and that he was all alone and busy to look into it right now. He
- 4/5
Very nice hotel for the price! Good location and friendly staff
- 4/5
Nice place for a Mid-hotel
- 3/5
Room was ok. No linens in room for pull out bed. Sofa bed dirty. Room had a sour smell. Breakfast was lackluster. But it was cheap and a place to sleep.
- 5/5
It was a great clean room
- 4/5
Only thing I would say needs to be looked at is the breakfast. It is lacking.
- 4/5
The breakfast was just Ok. We left the hotel and went ot for breakfast. However, one person did enjoy the waffle. I needed a walk in shower and we had an old style tub with a shower an no bars. I had to hold on to the attached holder for the towels. The cleanliness was exceptional. The beds were comfortable. because of the above, I would not choose this hotel again.
- 5/5
I loved that everything was walking distance
- 5/5
Nice services.
- 5/5
Good location. Very friendly staff. Clean property. Good breakfast.
- 4/5
Ok
- 5/5
The entire facility is very clean. The rooms are large and the beds are great. The breakfast was fresh, hot, and delicious. I would highly recommend this hotel to anyone.
- 3/5
There was mold in the bathroom, smelled so bad I had to go and buy air fresheners, called the staff and asked for cups and they told me I could come down to get them myself. The breakfast was subpar. The tub didn’t hold water at all. The air conditioner was very loud and didn’t work that great
- 5/5
We visit Pigeon Forge every year. This was our second stay here. It's very affordable, the rooms are clean, the people are nice. It's located on Parkway, so it's close to all of our favorite attractions. The hot breakfast is nice. We have traveled and gotten stuck in some shady places, so it's nice knowing this is a good affordable place for us when we visit Pigeon Forge, Tennessee. I have told all my friends and family about it, I would recommend it to anyone.
- 4/5
This hotel was perfectly adequate. We wanted a clean hotel that met our budget. We were not long for big amenities just a basic stay. I have no complaints
- 5/5
Fast check-in, friendly staff good breakfast
- 5/5
Great place
- 5/5
travel with family and great breakfast.
- 5/5
Convenient to Dollywood.
- 5/5
Everything was great room clean bed and pillows was comfy location was great for us. not right in the middle of things but still close enough to walk to several things.
- 5/5
The staff was awesome!! Rooms were cleaned and well maintained. The breakfast was the best we have had from a hotel.
- 5/5
Their people have been the kindest and most helpful of any where I have stayed. They smile and speak every time they see you. Awesome place to stay
- 5/5
Nice central location. Clean and comfortable bed. Spacious room.
- 3/5
We had stayed before. I wasn’t a fan but my partner liked it. He asked us to stay again because of the lower price. It wasn’t bad at all. Nothing to complain about, but the breakfast was still not my favorite. The biscuits were tough and not a lot of options.
- 5/5
Nice trip no issues!
- 5/5
The property was clean and away from the town but yet easy to get to attractions
- 5/5
They were doing remodeling.
- 5/5
enjoyed the hotel and staff
- 5/5
Staff was extremely friendly and made our stay extremely pleasant and changes were easy.
- 5/5
Ashley was fantastic again! We love her!
- 2/5
Our room had a funky smell, and the doors were paper thin. Our phone didn’t work for the front desk, and one of the bedside lamps was missing a lampshade. We also had our water shut off for several hours, without warning from the staff. Was not impressed with the cleanliness of the hotel, however, the location was great.
- 5/5
We really enjoyed our stay! Room was spacious and the bed was super comfortable. We will definitely stay here again!
- 5/5
Have stayed her in the past.
- 1/5
Very dirty room and bathroom, staff was very kind for the most part.
- 5/5
Would definitely come back!! Staff was very welcoming
- 5/5
It was all decorated for Christmas. Nice and warm. Decent breakfast too.
- 5/5
The hotel is very clean and great price the only downside is the breakfast menu does not change they always have the same thing.
- 5/5
Check in was easy. Room was clean.
- 5/5
It was all excellent
- 1/5
The hotel front desk person was not nice wouldn’t look you in the face while talking. He also changed my room I selected to a different room for no reason at all. I choose the right room for a pet, he decided to change us to a different room once we got into the room the room smelt like dog urine. We went back up to the front desk and told the guy he comes in and says you sure it’s not your dog I said sir the dog urine is dry it’s not wet it’s been there for a while. I wouldn’t be writing this review about them if he would just own it clean it and move on. I don’t usually write bad reviews but I’m just looking out for people who wants to visit this place
- 5/5
Would recommend to anyone coming here for vacation people were so kind and the rooms were clean
- 5/5
my stay was great