Motel 6 Prospect Heights, IL
About Motel 6 Prospect Heights, IL
Located in Prospect Heights, 16 miles from Loyola University Chicago, Motel 6-Prospect Heights, IL provides accommodations with free WiFi and free private parking. This 4-star hotel has air-conditioned rooms with a private bathroom. Guests can have a drink at the snack bar. Guest rooms in the hotel are equipped with a TV with cable channels. Motel 6-Prospect Heights, IL can conveniently provide information at the reception to help guests to get around the area. Wrigley Field is 18 miles from the accommodation, while Lincoln Park Zoo is 21 miles away. Chicago O'Hare International Airport is 7.5 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Bar / lounge
- Café / coffee shop
- Dry cleaning
- Self-service laundry
- In-room refrigerator
- Pet friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel received mixed reviews, with some guests praising the staff, cleanliness, and location, while others expressed concerns about safety, noise, and lack of amenities. The majority of guests found the hotel to be a good value for the price.
- Helpful and friendly staff
- Clean and well-maintained property
- Safety concerns and reports of suspicious activity
- Lack of amenities such as fridge, microwave, and toiletries
- 5/5
Get in and out was pretty nice. I had a pretty spacious room which was nice and it was pretty clean! Would stay there again!
- 2/5
Fine for the price. Unattractive room. Uncomfortable bed.
- 5/5
I loved the sparse furnishings. Made it easier to see how spotlessly clean the everything was. I would definitely stay at this motel again if I traveled to Waukegan or other lake towns near Chicago. Very convenient.
- 2/5
Room was relatively clean. Despite positive reviews, hotel is in shady neighborhood. Greeted in the parking lot by a homeless man with a tattooed forehead. Definitely would not recommend staying here if all female traveling group.
- 3/5
Other than that, I'd stay again. Just gotta remember not to buy food, unless it's takeout.
- 3/5
It's a Motel 6. Room was mostly clean (floor was a little dirty), had a hot shower, working TV, and a comfortable bed. Exterior hallway and parking lot were a little tired, but it worked for my needs.
- 5/5
Very clean and quiet.
- 5/5
Staff was very helpful and the facility was very clean
- 1/5
TV didnt work in room asked for help at front desk it was a bother to even ask her she never came to look it outside of bathroom the floor was warped and bowed up wood floor planks had big gaps between them
- 4/5
Great cheap stay. There is no mini fridge or any fridge in the units. Microwave only available at the community area. Otherwise good, affordable stay
- 2/5
Bad hotel you can hear through walls next door was doing “things” and the girl was loud I told the desk and she said well it is a hotel but I can give them a call yeah it is a hotel but the noise is disturbing our sleep we are tired from driving and the bed is stale only good thing was the smell and no bugs bad service and the “noise” went on for an hour
- 5/5
Exceptional
- 3/5
Decent, clean room for our budget. You may want to ask for an extra 'bar' or two of soap; very small.
- 3/5
Pleasant
- 5/5
I've been staying here whenever I come to the Chicago area for the last fifteen years, and have seen at least three remodels of this motel. They are always updating and changing and cleaning. It's a great location , and it's very well kept. I wouldn't stay anywhere else.
- 5/5
Very good motel
- 4/5
Very good
- 4/5
The property itself has seen a lot of use, and the beds are okay at best. Amenities? If you expect a free breakfast, shampoo or a mini-fridge, choose a different (more expensive) hotel.
- 3/5
There was no breakfast A breakfast would have been great
- 5/5
The rooms are spacious, clean, and exceptionally well maintained. Given the price, the hotel provides excellent value for money and is very affordable. Wi-Fi and breakfast are also available, making the stay even more convenient and enjoyable.
- 5/5
At night you had someone on staff. Alot of times no one is on duty. You have to call the number in the lobby. I really appreciated having someone.
- 5/5
Muy bueno
- 5/5
Exceptional
- 4/5
Clean and quite room
- 0.5/5
Great location Bed uncomfortable Smell of weed from room next to us was really strong They don’t clean are rooms any days we was there we had to take out our own trash and you had to go to the front desk to ask for more towels
- 4/5
The price and the patience they are with me at checkouts Its far from my main area the fact that theres no microwaves in every room
- 4/5
Its far from my main area the fact that theres no microwaves in every room
- 5/5
Exceptional
- 4.5/5
Totally fine
- 5/5
Exceptional
- 5/5
Exceptional
- 0.5/5
I like that the prices were awesome but the place doesn't match the prices maybe that's why it's so cheap. I didn't like that I booked the room online when I got to the window and they told me I was on do not rent list something that happened for 5 months ago only because I was upset and I kind of argued with the manager at that point they could have gave me a break that was the only money I had and I couldn't get it back so I had to wait two to five business days so I have to stay outside I try to sitay inside to keep warm. and the attendant a dark skin Jamaican man that works the night shift motel 6 prospect heights was very rude and mean with me cruel but she didn't have to be he didn't allow me to not even come inside to warm up every once in awhile he made me stay outside in the cold and whenever I try to come in to ask him please can I come in just to warm up a little bit he just continuously tell me just no stay outside I tried asking questions about the getting the money back and he kept ignoring me saying that's not his problem deal with the people online I thought that was very unprofessional and he was not like that just with me he was like that was many other customers I think he needs to be spoken to by the management and either needs to fix his attitude or he needs to leave the place cuz that is definitely making people not want to come back I also seen roaches in the microwave they had in the in one of the rooms and the place was dirty in and out had I worked there I would have had that place sparkling clean inside and out that makes our rates go up a lot of these people that work that they don't work with fried.
- 0.5/5
I like that the prices were awesome but the place doesn't match the prices maybe that's why it's so cheap. I didn't like that I booked the room online when I got to the window and they told me I was on do not rent list something that happened for 5 months ago only because I was upset and I kind of argued with the manager at that point they could have gave me a break that was the only money I had and I couldn't get it back so I had to wait two to five business days so I have to stay outside I try to sitay inside to keep warm. and the attendant a dark skin Jamaican man that works the night shift motel 6 prospect heights was very rude and mean with me cruel but she didn't have to be he didn't allow me to not even come inside to warm up every once in awhile he made me stay outside in the cold and whenever I try to come in to ask him please can I come in just to warm up a little bit he just continuously tell me just no stay outside I tried asking questions about the getting the money back and he kept ignoring me saying that's not his problem deal with the people online I thought that was very unprofessional and he was not like that just with me he was like that was many other customers I think he needs to be spoken to by the management and either needs to fix his attitude or he needs to leave the place cuz that is definitely making people not want to come back I also seen roaches in the microwave they had in the in one of the rooms and the place was dirty in and out had I worked there I would have had that place sparkling clean inside and out that makes our rates go up a lot of these people that work that they don't work with fried.
- 5/5
Exceptional
- 3.5/5
Good
- 4/5
It is good location & quiet facility. Room is capacious and clean. I can open the window to get fresh air. I was able to check in earlier. The price was very affordable. It will be nice to have more chairs in the room. There were only two chairs n one of them broken. I think that people would not mind to pay little more extra money to have micro and refrigerator in the room. It is very common in motels now.
- 4/5
It is good location & quiet facility. Room is capacious and clean. I can open the window to get fresh air. I was able to check in earlier. The price was very affordable. It will be nice to have more chairs in the room. There were only two chairs n one of them broken. I think that people would not mind to pay little more extra money to have micro and refrigerator in the room. It is very common in motels now.
- 5/5
Yes
- 5/5
Enjoy the hotel
- 3.5/5
The ladies do a wonderful job at keeping the place nice and clean. It was good value for the money. And it’s in a safe location.
- 3.5/5
The ladies do a wonderful job at keeping the place nice and clean. It was good value for the money. And it’s in a safe location.
- 5/5
Great location, near the airport and right next to a dollar tree, plus plenty of fast food / grocery. Very clean and quiet. I felt safe. It was right on the bus line - you can walk to the airport from here. Nothing bad to say
- 5/5
Great location, near the airport and right next to a dollar tree, plus plenty of fast food / grocery. Very clean and quiet. I felt safe. It was right on the bus line - you can walk to the airport from here. Nothing bad to say
- 5/5
Room was clean, cool, warm.
- 5/5
This was a super place to stay for the value. I would definitely stay here again, when visiting the northern suburbs. The nearby sounds from Chicago Executive Airport were easily overcome by sleeping with earplugs. As with most Motel 6s, remember to bring your own shampoo. Check-in was great, and the front-desk staff were friendly and professional. Great selection of channels on the TV.
- 2/5
I had rented a queen size bed when i went to the room it had a double bed. when i was looking for a motel to stay at i wanted one with a continental breakfast, no breakfast just coffee.
- 5/5
Clean room,friendly staff,great parking and fast check in.
- 3/5
Pleasant
- 2.5/5
There was no breakfast. Only tea and coffee. The room was very clean and the location was perfect. The staff were very helpful and friendly. The beds were lumpy and very uncomfortable.
- 2.5/5
There was no breakfast. Only tea and coffee. The room was very clean and the location was perfect. The staff were very helpful and friendly. The beds were lumpy and very uncomfortable.?. We didn’t sleep too well.
- 3/5
No iron or iron board in room Nowhere to hang clothes
- 5/5
.
- 5/5
Yes
- 2/5
The bed was pretty terrible and I didn't get shampoo
- 5/5
Clean rooms, friendly helpful staff
- 5/5
Exceptional
- 2/5
The parking
- 2/5
They need new beds and step up the cleaning from once a week.Give you more than 14 days stay . The parking
- 4/5
Good
- 0.5/5
Bad
- 4/5
The bed was extremely uncomfortable.
- 4/5
Clean room and very good rate. The bed was extremely uncomfortable.
- 1.5/5
The mattresses are bad—broken, uneven, and hard. The internet barely worked at all—and the washing machine was broken.
- 1.5/5
Good price The mattresses are bad—broken, uneven, and hard. The internet barely worked at all—and the washing machine was broken.
- 3/5
Absolutely nothing in the room except towels, washcloths and soap. The entrance is not ADA compliant; had to get ahead of my husband to open the door for him. I chose this hotel because it had good reviews: honestly, I don’t know how! We had to ask for a parking pass that a sign said was required to be in the car. There were some pests, but at that point we were on our last night. The beds were very low and uncomfortable. There were stains on the walls in various areas of the room (from not being cleaned well, not age related). Would not choose to stay again.
- 3/5
Pleasant
- 2/5
I knew that this was a budget friendly morel, but we were very disappointed. This motel needs a renovation. First time when I arrived the hallway on the second floor recked of smoking and urine ( from pets?). It was quite at night. Parking was safe and easy.
- 2/5
Noisy. Water leak in the bathroom. Lumpy bed.
- 5/5
Overall very good
- 2/5
It was fine for what we needed, but our floor smelt strongly of urine and people were screaming at each other in multiple rooms. Water temperate and pressure were not great.
- 2.5/5
Passable
- 1/5
Beware of the roaches and folks giving head in the parking lot
- 5/5
Clean room good air condition
- 0.5/5
Bad
- 5/5
Staff was top notch.
- 2/5
Nit good
- 5/5
Everything good.
- 5/5
👍
- 1/5
They gave me a room with the door unlocked, a horrendous stench, and the most soiled bed I have ever seen. Will never use a motel 6 ever again, the sight of that disgusting room will remain in my memory forever. The key cards barely worked.
- 5/5
Good place, clean, with a very good price. Some restaurants in the area
- 5/5
Exceptional
- 3/5
Air conditioning was good, shower was clean, free parking, 10$ for early check in. “Cafeteria” had a microwave, however when we were using it saw a cockroach so don’t go if you have a fear of pests. Overall not bad for price. They also have a good ice machine and some vending machines.
- 5/5
Clean well maintained respectful staff, safe quiet & the rooms are nice Peace and quiet and safe clean rooms
- 5/5
Clean well maintained respectful staff, safe quiet & the rooms are nice Peace and quiet and safe clean rooms
- 4/5
Staff was nice. Room was spotless. AC worked wonders.
- 5/5
Great
- 1/5
This is truly one of the most horrible stays I have ever experienced. I checked in after a very long day of traveling and went to my room to shower and get some sleep. I woke up in the morning to a bed full of bedbugs. When I brought the issue up to the manager Ali and presented him with photos, he said that “he will look into it”. They were only able to provide me with a partial refund and showed absolutely no professionalism handling a very serious matter like this.
- 2/5
There was no breakfast--only coffee. I only needed a place to sleep, so the price was reasonable. The bed was terrible. Very soft and lumpy. Very noisy early in the morning, so hard to sleep.
- 2/5
There was no breakfast--only coffee. I only needed a place to sleep, so the price was reasonable. The bed was terrible. Very soft and lumpy. Very noisy early in the morning, so hard to sleep.
- 4/5
The hotel was in good condition. Will stay again
- 4/5
The room was clean. The hallway was a little depressing. The staff was nice. There was no shampoo or conditioner in the room. 2 soap bars only. The area was nice. The price was very reasonable.
- 4/5
Wi-Fi good Courteous staff Well-lit parking
- 0.5/5
Bad
- 1/5
dirty, what little rugs/carpeting they had was filthy, whole parking lot floods w a little rain so you have to swim to your car, no shampoo/conditioner or soap (I was told at any Motel 6 anymore) would have been nice to know before I got there and had to leave to do a 1hr scouting mission for basics.
- 3/5
Everything was fine...everyone very nice....fix that second door.... refrigerator in the room.... microwave in the room.
- 1.5/5
The waterfall by the bathroom because of a leaking pipe from the room above
- 5/5
Nothing
- 2/5
Owner is an Aryan subhuman
- 4/5
Yes
- 3/5
Heat wasn fully working
- 1/5
This is the worst Motel 6 I've ever stayed at and will not book with Motel 6 ever again. Trash all over the grounds, room was dirty, staff was not welcoming. Shame on you Expedia for even having this motel as an option.
- 3/5
Nice Clean room ....TV was substandard
- 5/5
I think it just need a Marco wave
- 3/5
strong smell of cigarettes and marijuana, a lot of the guests dont follow the rules on smoking
- 4/5
Clean cheap room in a safe area near the airport. Comfortable bed and pillows.
- 5/5
Very good
- 3/5
Good
- 5/5
Best front desk thank you
- 0.5/5
Nothing First the person at the counter looks horrible, drunk, something else like i don't want to say, also the room doesn't have any towels
- 4/5
Good
- 2/5
When we checked in, after listening to the clerk argue with someone on the phone for 10 mins we were told our card declined and so we had to pay more money for a double room rather than a single. The room had no shampoo, conditioner, body wash or even hand soap in it. At least a trial size would have been nice. The beds sagged in the middle so it looked like you were going to fall through it. And even though the hotel has No Smoking signs everywhere the hallway REEKED of cigarettes all day and night and even seeped into the room. Someone was clearly smoking in the hallways. The staff were all very nice, the room was clean, but other than that this hotel was not worth the money paid.
- 3/5
The room was clean
- 3/5
.
- 4/5
Internet slow. Staff very nice. Didnt use the laundry.
- 5/5
Great price and clean
- 4/5
Clean room, very nice size and layout, comparable to more expensive hotels. Quiet building, we could tell other people were around and sometimes hear muffled movements above us but no conversations or voices through the walls or anything. The bedding was very comfortable and the king size bed was wonderful. The room seemed very spacious even with the king sized bed. I like that the floors in the bedroom are wood, they seemed very clean. The lighting setup was a little awkward but once we figured it out we liked how much light the lamps gave off and how easy it was to customize the lighting based on which lights we used. My boyfriend did see a small bug in the bathroom but that was the only mildly negative thing. Parking was straightforward and check-in and check-out were both quick and easy. The building seemed secure, the room doors were substantial with deadbolts in addition to the regular locks, they used keycards to access; they kept track of the cars in the parking lot and seemed to make sure no one was there who wasn't supposed to be. We would definitely stay again, great quality for the price point.
- 5/5
Yes
- 3/5
The staff was great and the room was very clean. The room did not have a refrigerator. Every hotel and motel in my life has had a refrigerator. Not sure if it’s just that location or the town. Otherwise I’ve always had a good experience with any motel 6
- 0.5/5
Very rude staff.
- 1/5
Found a roach have a picture of it in the room. Had Roach bites on me. Stayed there over a week and had to hound staff to get my room fully cleaned. For the 1st 5 days they just wanted to come in and take garbage and exchange towels. I can do that myself without
- 2.5/5
Intentionally tried to avoid giving check our receipt
- 2/5
THE ROOM WAS WARM, AND THE WINDOW VIEW WAS NICE I COULD'NT WATCH TV, YOU WERE ONLY ABLE TO TURN ON / OFF , THE BED WAS A LITTLE UN-STABLE
- 2/5
Cockroaches, really? Not working heater in winter, really? Everyone has to give their IDs, why? No other hotel requires that. Nuh, scratched of the list. Not returning.
- 4/5
Clean, quiet, attentive front desk staff
- 3.5/5
It is a well-located hotel within 8 miles of O'hare Airport. The area feels safe plus there are stores and restaurants nearby. I liked the price and the location. My room did not have carpeting, and it made my stay feel a bit cold and empty.
- 4/5
Every thing was great, but get rid of the hookers
- 4/5
Very clean and spacious
- 4.5/5
No breakfast, only coffee. Thankful that there was also hot water because we brought cocoa. Would have like breakfast of some sort. Cleanliness was exceptional. Well appointed. We were able to eat carryout at the nice little table. No breakfast made us sad. Dunkin is nearby, but I didn't want to put my coat on.
- 1/5
This was horrendous! I want to talk to corporate about this!
- 4/5
Room very clean
- 2/5
No it was not pleasant, there were dogs barking at 1:45am, there was only 1 wash machine for everyone, I will never stay there again.
- 5/5
I’ve stayed in my share of Motel 6 hotels before, but this was definitely the cleanest one I’ve ever stayed in. It looks like it must’ve been newly remodeled and was well worth the money.
- 5/5
The staff was nice the room was very clean
- 0.5/5
Very rude front desk staff. Will not stay again.
- 3/5
Staff, amenities
- 1.5/5
Close to stores that's it The staff is rude ,come and knock at your door like they're police claiming you're making noise when I was eating my food watching TV also complained about food being heated up in a microwave thought I was cooking in a room when others clearly smoke cigarettes inside their room and don't complain about that
- 3/5
My front door had trouble closing all the way. Which wasn't good security. The bathroom door didn't close at all. The bathroom fan didnt work at all and a couple items like the lamps for example wasn't in good condition but other than that it was fine.
- 5/5
Room was extremely clean
- 1/5
The room was awful
- 4/5
It was clean, the staff were patient and friendly. There wasn't a do not disturb sign though and they didn't come into the room to clean it at all until after the stay. Otherwise it was great for being affordable and relatively close by the places we needed to go to.
- 3/5
Clean room staff is friendly just need to fix back door so we can get in that way from parking lot
- 5/5
sdrfgh
- 1/5
Insects in winter
- 1/5
I was 10 minutes late leaving, they called the police on me, and I overslept for 10 minutes.
- 4/5
Clean
- 5/5
Everything was great for a short weekend stay. You get the bare minimum of bed and bathroom. Pet friendly was definitely a plus.
- 5/5
Staff at this location go above and beyond to accommodate you and make your stay as comfortable as possible. I stay at this motel 6 quite often due to my work. So I have gotten to know their names by heart. These are the best employees, Mirjana, Mohammed, Sam, Somar, Ali and overnight ask for Rose. These are the best workers and Managers at the hotel who will help you receive a great room and a great stay
- 5/5
Staff was very helpful even though they were very busy due to weather conditions.
- 5/5
The staff went out of their way to resolve an issue with the TV in my room.
- 5/5
yes
- 5/5
Maybe the matress are not brand new, but everything is very clean and functional. I stayed there for one week.
- 1/5
I had a very bad experience here. I specifically booked this room because I had early morning Zoom calls and needed a quiet workspace. However, the internet was not working at all. Since reliable Wi-Fi was the main purpose of my booking, this completely defeated the point of my stay. I would not recommend this place to anyone needing to work remotely.
- 4/5
We had our issues resolved with our previous room ASAP and were given a new room. The price was right.
- 1/5
Noisy!!! The woman at the front desk was not welcoming. This is not the first time. The men are the ones that’s welcoming and happy.
- 3/5
Rooms are decent, for the price they are great, I had to bring my own iron, got tired of going down stairs to get one and had to return it right back.
- 4/5
Cover was slightly stained and there was a tiny rip which was noticeable. Stale odor of the room had to be ventilated out, but overall it was ok for the money
- 2/5
It was fine
- 3/5
Clean room and plenty of parking
- 3/5
Preety noisy location
- 5/5
Laundry was busy. A/C/Heat good.
- 5/5
I had a good rest, the place was clean, there was no cigarette smell in the room, and the staff were very helpful. I recommend booking this hotel.
- 5/5
Staff friendly and courteous. Room clean and satisfactory.
- 3/5
I felt like there was a prostitution ring in the room above me
- 5/5
The room was clean and will definitely come back
- 1/5
I could hear everything happening outside the room plus there was a big fight next door and the police had to be involved.
- 3/5
The motel is otherwise conveniently located. Rooms are spacious.
- 5/5
It was good
- 5/5
Our overall experience was great.
- 3/5
Safer th
- 5/5
It was wonderful
- 5/5
I think it will nice if the motel 6 could have shuttle van to give people ride to the airport a lot more people stay with them for that.
- 3/5
Lady at front desk was very nice , room is ok , however tv didn’t work
- 5/5
yes
- 3/5
Yes
- 4/5
Everything is good
- 1/5
very disappointed regarding this visit because otherwise I've always really liked this particular Motel 6 ..the reason for my poor review was because when below minus degree frigid weather hit this weekend my heat kept going on and off and on and off and on and off I kept calling down to the front desk and they find me after 1:00 a.m. said I can change rooms but by that time I was exhausted and I also had the flu when I asked for even any kind of perk even tiny bit of discount there was not even the consideration even though I have literally spent thousands of dollars at this particular Motel 6 I did not think it was a good way to treat people who were so loyal to this brand
- 4/5
Staff was nice
- 5/5
Everything is fine
- 4/5
Everything was ok
- 4/5
The Room was clean and the property maintenance was Good. The bed was not great and property donot provide shower gel or soaps in the bathroom. Good affordable stop.
- 4/5
Clean and friendly staff. For a cheap place to stay, it was fine.
- 1/5
Racist and very mean staff
- 4/5
This hotel is a great deal for the price. If you're looking for a clean, comfortable place to spend the night, this hotel is for you. It's a little outdated, rooms are minimally appointed, and there are very few amenities. But the rooms are clean and quiet, and the beds are comfortable.
- 5/5
The looked clean, there wan no dust on the furniture. The remote felt clean too.
- 4/5
Adequate. Room was clean, bed comfortable. No amenities worked through. No shampoo, no ice, no coffee.
- 5/5
The cleaning crew very good
- 5/5
clean rooms
- 2/5
There was a lot of disruption in one particular woman who was very drunk or crazy or whatever who actually broke a liquor bottle inside the entrance doorway and then proceeded to scream out in the parking lot. We left a day early because we didn't feel safe.
- 2/5
Mattress not good everything else good
- 5/5
The room was very clean. The shower had good water pressure.
- 4/5
Good location
- 4/5
Just overall no complaints
- 2/5
Rude staff. Corridores smells not good
- 5/5
Best Motel 6 I've stayed in. This place is a great value.
- 1/5
The room was not cleaned at all. Stains and hair on the sheets.
- 5/5
Perfect
- 5/5
- Glenn
- 5/5
The staff was courteous.
- 3/5
Saw a bug on my last day - small roach. Bed was not very comfortable and I could feel the springs themselves. Also didn’t have a microwave or fridge, which is fine but I’d come to expect it since most motels at the same price point do (same thing about breakfast too tbh, most motels include at least a small kind of breakfast).
- 5/5
Clean and friendly
- 5/5
Very clean. Helpful friendly staff
- 3/5
The mattress was terrible .
- 4/5
Good
- 5/5
Yes
- 5/5
Staff is very helpful
- 5/5
Clean room, helpful staff and value for price.
- 4/5
Cheap no thrill motel. Gets the job done. I did kill 2 bugs in the bathroom. Looks like they just put in new windows. Very well lit parking lot and felt safe!!
- 5/5
Convenient
- 5/5
Ac worked great, clean, comfortable
- 2/5
Pro’s: heap, free parking, pets allowed and no deposit required. Con’s: rooms were a 4/10 clean, entire time place smelled like weed was being smoked inside, outside, coming through vents in bathroom. Broken glass on ground in designated pet area. SOOO much dog poop on grass I had to bring my dog somewhere down the road because I there’s not a square yard of grass that didn’t have poop on it (30+ piles). Water leaking in lobby, big puddles, still there the next day. Check-out was a basket on the counter with nobody around, filled with room cards. Building was not secure and anyone could walk right in even side entrances. Side door was propped open when I arrived. Neighborhood didn’t seem dangerous, but hotel guests looked a bit sketchy.
- 1/5
The woman in the desk don't help in noting and many insects
- 5/5
ok
- 5/5
ok
- 4/5
The bed was very comfortable, parking lot is well-lit and clean enough to walk barefoot.
- 5/5
loved it
- 5/5
All good
- 5/5
Fantastic
- 1/5
The rooms was dirty there was an old soap boar in the shower
- 2/5
There was cockroaches in my toom
- 5/5
All Good
- 1/5
It was very bad and terrible experience for 2 nights, there were a bed bugs and got allergic with rashes, totally disappointed
- 1/5
Checked in and checked back out within 5 minutes. Room just had a bad vibe and no refrigerator even a small one. Don’t see how you could stay there very long.
- 4/5
Clean and tidy room. Basic but clean and nothing to complain about in the room. I felt the location of the hotel was a bit sketchy.
- 4/5
For a Motel 6 this had everything expected.
- 5/5
Great customer service. Nice place to stay Ty
- 4/5
Overall nice stay! The room could have been a little cleaner but otherwise no major complaints!
- 1/5
This was rated an 8.0 when I booked and the day of arrival was 8.2. This is the furthest thing from an 8.2. It is probably a solid 4. Marriott properties score a 8.0 and you can’t even compare. Yelp is closer to an accurate 2.3 stars. The parking lot had ‘unhoused people’ sleeping around. People sleeping in their cars. Dimly lit. Smoking marijuana outside, inside and the room smelt horrible. Manager on duty was woke up from the back room and looked like a wreck. Mascara running down her face. ‘Ladies of the night’ were checking into the hotel. Ended up not staying there. Hotels.com needs to change the rating.
- 5/5
The doors are facing the hallway, not open to the street. This is what I like for a Motel. Reasonable distance to Evanston at a good price.
- 5/5
Good
- 5/5
Good
- 5/5
Clean room
- 4/5
Terrible mattress. Really really difficult to sleep on. Otherwise the stay was as comfortable as you'd expect. Pretty straightforward and convenient at a great price. The motel is clean and tidy.
- 2/5
Room was clean however, bed was quite disbalances on one side. Bath tub was rusted. It was nosiy and people in the other rooms were quite rough crowd. I was fearful for my safety
- 5/5
I have stayed there for over 10 years every time I'm in the Chicago area and they never disappoint. Great staff, clean, and has been remodeled.
- 5/5
Yes
- 3/5
Stay was good front desk rufe
- 5/5
Nice
- 5/5
It was comfortable for a one night stay my husband and I needed a place to stay because we've been living on the streets for a while and finally started a job it was nice to live in a room for the night it was a good night's sleep
- 5/5
Excellent room at a very reasonable price. Good neighborhood and very friendly staff.
- 5/5
Spacious room
- 3/5
For having a rating of 8.7 I was very disappointed, beds were not that comfortable, no small refrigerator to keep meds or drinks cold. No breakfast of any kind. I did find some coffee one day. As you can see by the picture the front looks great place to stay. But that flower plots area falling apart and it looks run down. I am sorry I could continue but I am stopping
- 3/5
For a budget friendly one night stay, this was a standard motel. It was clean and comfortable.
- 5/5
When looking to get the best bang for your buck you can’t go wrong at this place. CP approved
- 1/5
You get what you paid for. When we entered the room, it had a strong moldy odor and there were two roaches in the bathroom.
- 4/5
For a budget motel it is a 5star. Quiet, clean, with no bad elements.
- 4/5
Great area
- 4/5
good
- 4/5
.
- 5/5
Good
- 3/5
Breakfast
- 5/5
Great location! :)
- 2/5
Stated 3 days and no one came to clean the room a single time. No fridge so I wasted my food. Can’t stay there again. Was a mistake too book it
- 5/5
Easy parking
- 4/5
Ok
- 5/5
Great
- 5/5
Great
- 1/5
suspicious people in hallways at night
- 5/5
The lady who checked me in was very pleasant and friendly.
- 4/5
Otherwise, it was nice.
- 4/5
A few bugs in the 3rd floor room. A very uncomfortable bed - mattress needs flipping?
- 4/5
The mattress was worn out, it was uncomfortable! The bathroom was peeling paint.
- 4/5
My queen size bed was extremely bent out of shape. The mattress was uncomfortable!! The bathroom was loosing painting chips. Other than that the staff was really nice!!!
- 2/5
When we arrived at the motel at 8:30pm to check in, they refused to honor the original reservation because it was cancelled. They said they cancelled it because we did not show up by 6pm (even though check in window is 3pm-3am per Expedia) The only option they gave us was to book a different room and pay extra because it was last minute. The room had no refrigerator, the beds were uncomfortable, and the cleaning staff did not come once in the 3 days we were there. We will not be staying here again 👎
- 5/5
For the price it was ok, area was safe, rooms are extremely outdated.
- 5/5
The property was easy to get to from Ohare but very drivable for anything. I wanted to see in the area. It was clean and clearly taken care of, the room was large and comfortable, and the staff were very nice!
- 5/5
*
- 4/5
Room was clean, but we did not get room cleaned or fresh linens next day. WiFi didn’t work well. Staff was friendly
- 5/5
Clean , Quiet And Affordable
- 5/5
Clean quiet and staff was very nice.
- 5/5
Great
- 3/5
For what we paid it was just ok! It might be pet friendly but barking dogs in a room next to ours doesn’t work!
- 4/5
Nice
- 5/5
The room is tidy. The Wi-Fi connection is decent! Parking facilities are satisfactory.
- 5/5
Good people
- 2/5
Good for that price
- 5/5
Convenience staff very friendly liquor store nearby no Shady characters hanging around Wi-Fi works good
- 4/5
.
- 1/5
The management was nice but said there are no refunds ever for any reason. “There will never be a refund from Motel 6”. He did tell me to call Expedia and was nice but management could have taken care of this much earlier.
- 5/5
Very quick check in the clerk was very helpful and giving me all the information needed.
- 4/5
Pretty good for the price
- 5/5
I was really surprised by this hotel. It was very clean and roomy. The area was very safe and the staff was very helpful.
- 3/5
This used to be my go-to affordable stay in the Chicago suburbs, however this time was different. Within 48 hours I killed EIGHT roaches. Other than that the stay was pleasant and quiet, and generally clean, and the staff are kind and professional, but I will not be back. Also there was someone sleeping outside on the ground against the back wall of the hotel. As far as the roach problem is concerned, I do not think it is going to be effective for them to just treat individual rooms given the severity of the infestation. They really need to shut the place down for an entire day and fumigate the entire thing and reopen the next day.
- 4/5
You get what you pay for - and it was well worth what we paid. You want amenities you can pay more; but when you are on a budget this is the place - it is clean enough, the staff is helpful enough etc, but do your planning i.e. you need to bring your own shampoo/conditioner/shower cap/plastic bag for your laundry etc, if you need a hairdryer bring one. Bring enough chargers as there are no USB ports. They DO have a couple handicapped accessible rooms with extra space/shower chair etc.
- 4/5
Good stay overall as usual, my first stay on the 3rd floor which was good, upon checking out this morning before heading to work, there was a roach in the bathroom and also a spider on the wall by the sink, not a big deal, not going to make a big fuss about the discovery but other than that was a Good stay.
- 5/5
Very nice staff
- 3/5
Room had mould in AC so we didnt use it
- 1/5
If possible, refund us. It is subpar living space. Old, stinky, there was a weird smell that made it unbearable to stay
- 5/5
Good customer service at the front desk
- 4/5
The WiFi connection was bad
- 1/5
.
- 2/5
The beds were horrible. The place is in pretty poor condition inside and out.
- 5/5
Easy check in
- 5/5
💯
- 5/5
Easy access for our trip and thank you::
- 4/5
Location.
- 1/5
Very rude people
- 3/5
But guess your not allowed more then one roll of tp a day or something. Gave us the other roll and said it’s all she could give us. I definitely do not plan on staying there again nor honestly any motel 6 again.
- 1/5
Overall not recommended.
- 5/5
👍
- 3/5
Comfortable
- 5/5
Great and comfortable stay
- 1/5
First time in my life I’ve ever experienced roaches in a hotel. So bummed.
- 3/5
I'd say my stay was comfortable, We checked in sleep and we checked out , whatelse would anyone need for a motel
- 3/5
Overall for the price it was good. Stayed 3 nights and housekeeping didnt stop in. After 2nd night stopped at front desk and asked that someone stop in the room that day and nonone showed up.
- 1/5
smoke smelling is everywhere
- 4/5
VERY nice for the price. I have stayed in more expensive hotels and been much worse. Would stay here again
- 3/5
Place is ok
- 2/5
I don't know how this property got such good rating. the bed was awful!!!
- 3/5
This hotel was good for what you pay for it. It was near some restaurants, which was nice. The parking was easy, and check in was simple. We didn't encounter any hidden fees and our doggie traveling with us was no issue. Loved that. The bed was firm but comfortable, and the pillows were good. Shower pressure was amazing. The only issues we had were the satellite or cable kept going out, even in clear weather. And the floor was still dirty, even though we smelled a lot of bleach when we first entered the room. Our feet were pretty dirty from just walking around the room. There also wasn't a microwave or small fridge, or a safe or drawers. So bring your cooler! There's an ice machine in the lobby, so that's helpful. The area had a nice lil outdoor spot with doggy bags to take out your fur baby. It felt relatively safe there as well. There is kind of a musty smell, I'm not sure where it's coming from. Maybe the HVAC? It's not just an old building smell. But it wasn't overwhelming. I didn't see bugs or anything on the bed or in the room. The sheets were clean too. Pretty quiet area except for the road going by. Worth it and decent for a cheaper hotel!
- 1/5
Was charged some hidden fee for arriving after 6pm?!? Asked for extra pillows and was told they didn't have any. Toilet ran all night. Bed was uncomfortable. No breakfast.
- 4/5
I will always remember the reception lady who had teary eye, I asked her if she was ok, she said she was. I was sad all night. She was kind but I was concerned. They did clean outside trash as well the morning. Overall, they care about their guests.
- 3/5
My overall experience review is: I would stay at another property managed/run by this staff again, and I probably won’t stay at this particular hotel again.
- 1/5
Everything is Terrible
- 2/5
Would not recommend.
- 5/5
Staff is always nice and convenient and understanding
- 5/5
I stay here while remodeling my home for sale. Very friendly and professional staff. Housekeeping is very thorough. Nice lunch room with good coffee. While work is currently ending on the roof, staff went out of their way to ensure guests were not inconvenienced. In short, high quality at good price.
- 2/5
There was supposedly free internet, but we were never able to connect and had the weakest signal. The bed was uncomfortable and you could feel the individual springs.
- 5/5
Clean
- 1/5
Othe roon was occupied when I got there even though I reserved online
- 5/5
Clean room, friendly staff, and a great price. Perfect for a quick, no-frills stay. Would come back!
- 4/5
.
- 5/5
Thankful we found this gem located right outside Chicago for our group’s trip. Staff was accomodating and friendly.
- 2/5
For the price you pay, it's okay. Room was decent, clean but cant say same for washroom. There were still hairs on the tub. No hair dry, no shampoo/conditioner. Towels some had stains. But then considering the price, it is what it is. Staff were friendly and nice though. Overall, good for a few days or stop over stay.
- 5/5
Very recommended
- 3/5
No microwave or refrigerator in rooms. extremely inconvenient. too expensive for what is offered.
- 1/5
BUT the front desk was very friendly
- 3/5
I liked the price/night. But there could have been a box of kleenex supplied.
- 4/5
Good location clean friendly staff fair price
- 5/5
Everything was good
- 5/5
Staff is nice people
- 3/5
Staff was good, helpful.
- 3/5
Aceitável
- 4/5
My wife and I booked the room with a Jacuzzi tub and very disappointed. The tub took over an hour and a half to fill. When we checked out and spoke with the manager he was aware of the problem and continues to offers this room to guests. He was very aware that the faucet was not working properly. Manager blamed the problem on not being able to find faucets that work for their jacuzzi tub. A heads up that the faucet wasn’t working correctly would have been much appreciated.
- 5/5
Very helpful staff. Housekeeping does a thorough, 25 minute, cleaning. Nice lunch room with good coffee.
- 2/5
No shampoo, no soap, no hair dryer
- 5/5
Very quiet
Frequently asked questions about Motel 6 Prospect Heights, IL
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What's nearby
- Chicago O'hare 8.7 mi