La Quinta Inn & Suites by Wyndham Pueblo

The front desk staff was amazing!! Great customer service and very friendly. I will definitely continue to book in the future.

Clean, pool open, helpful staff, good air conditioning.

I did get the young ladies name who was there when we check in and also when we checked out was but she was so friendly and so helpful she accommodated a perfect room for us to be able to see and keep an eye out on our boat. Great customer service because of her we will for sure stay there again . Hotel and pool was great also Breakfast could have been better eggs where suoer cold both days we ate but other than that we had a great stay.

Exceptional

The staff were amazing. The breakfast was good. The upkeep could use some improvement. The gazebo outside was super dirty. The shower was pretty grimy as well.

Our bed was so comfy. Anything we need was around the corner. Love the price also. Plus Complementary breakfast great 👍

Hallway and elevator were dirty. Room was okay.

Hotel needs some help. Stayed before and it was fine this time very dissapointed. Ice machine broken on our floor. Room was very dirty had a musky smell we had to sleep in for two days. One of our towels had red spots. Floor through out the room were extremely dirty.

I have been staying at the La Quinta in Pueblo for years, I continue to stay there because it is always clean, such a helpful staff, and when I used to bring my dog there was a great place for pets outside. I love having Cracker Barrell next door for meals.

Great desk staff.

I’m deeply discouraged by this and find it so disappointing That Expedia didn’t help when I sat on hold for 30 minutes to try to fix this - and La Quinta Pueblo grabbed my money and didn’t refund for a stay I never could take.

Very good

Rooms are clean and air conditioning are is good

Very good

Very good

The location and staff. The property is much older and dated than the online pictures show. My room was spacious but the bed was extremely hard, the bathroom had not been properly cleaned from the previous guests, and as the night progressed, the smell of wet old carpet intensified.

The location was perfect. Very close to everything in Pueblo. And the staff was excellent, very friendly. Just a pleasant stay all around. Nothing fancy but, clean and quaint. I have nothing to complain about

Good

Nice room and a quiet nights sleep. Breakfast was also very nice.

Superb

Not much The rooms are falling apart. It needs to be made over. The staff was not very sharp.

The room was clean and comfortable Ice machines broken. Elevators were in bad shape, room door did not seal properly. Hallway noise and light was heard and seen around the edges of the door.

Location is close off the highway Bed was super comfortable room was very clean. Hotel is clean. Employees were very nice.

Room was dirty and smelled. No room service for a week stay. Gym is trash. No weights only a few cardio machines. Had to ask for toilet paper. Just all around bad. Will not stay again.

Clean, quiet, great pillows and bed! Staff was wonderful Nothing

Clean, quiet and comfortable

Everything was great. Would stay again.

The La Quinta Inn & Suites in North Pueblo, CO is a nice property and is reasonably priced., The property is a little run down but not terribly so. The front desk staff was courteous and professional, though not overly friendly or welcoming. The fitness center is quite disappointing. The area around the hotel seems safe and is fairly walkable.

Clean, quiet, great pillows and bed! Staff was wonderful Nothing

There was a tough smell in room. I had to febreeze it.

Breakfast was good and location was not bad at all. There was a tough smell in room. I had to febreeze it.

Room was clean. Staff were pleasant. Breakfast was minimal It is located in a convenient location with several restaurants nearby. Elevator and hallways showed some wear and could use some updating.

Clean, friendly and courteous staff!

Easy to find Found dog feces in room

Easy to find Found dog feces in room

Old and not clean but staff was very nice

This was our last time staying at La Quinta. The room was nice. However the property is showing its age. We had to switch out of our first room because it smelled like pet urine really really bad. Second room was better but right above the other room. The hallways had stained carpets and different odors depending on where you were. Nice night so we slept with the windows cracked. However there was a lot of noise all night. It’s time for a remodel.

👏

Pleasant check in staff. Clean comfortable room and bed

I reported it to the front desk and they offed to give us another room but my wife was already in bed. They also offered other comps but we normally stay in a different hotel chain.

Friendly staff helps overlook hotels short falls!

TV would not work to save my life, Nora and Gabby worked really hard to get it to work but no luck. Telephone did not work so I had to constantly go down stairs for help with TV. Also there were smokers in front of building when we arrived and unloaded. The toilet seat needs to be replaced and the baggage carts need to be cleaned.

Bath tub still had hair in it

There was no extra roll of toilet paper. Twice the room key didn’t work and I had to go To the front desk to get it fixed. Thankfully no one had to sleep in it. The only reason I stayed was because I was so busy with the family events I didn’t have time to find another hotel.

Great place nice room the staff did a great job

It was a clean and well maintained property. It was easy to get to and from the interstate.

The room was clean ish. The fridge made a loud and very constant clicking noise that was hard to sleep to. Other guests were extremely loud, the door lock did not work properly and only one key ended up working. The phone in the room was not working and the staff were not kind when we called for help trying to get back into our room. The elevator and hallways were dirty and the breakfast was sub par

Friendly and helpful staff clean rooms we’ll definitely return

Awesome job

Staff super nice

Spacious room, clean, and super friendly staff. Location is almost perfect too.

Got to breakfast late so it was gone

Everything was Great! Would definitely stay there again!

Yes

Convenient and ease of parking

The breakfast was not good. The eggs were cold, like they weren't even heated up! the staff was so kind.

Yes room was comfortable. Breakfast has a good varity and was fresh. Rooms were clean. The staff was very accommodating.

Breakfast was fresh and good however on Saturday morning, with a full hotel checking out early in order to arrive at their destination by 7am, I believe the staff should have been able to put breakfast out at 6am.

Room was disgusting, looked like fecal stains on the curtains, bathroom was gross and just overall cleanliness was lacking. Breakfast was still not ready at 6:20 (was supposed to be open at 6). Much better choices in the vicinity.

The lady in the front was really nice and understanding. We are road tripping cross country from Colorado to Florida -and she really helped me get the perfect room for me my husband and baby . Everything was clean. No issues for our one night stay Thank you .

Breakfast was okay. Room was clean and comfortable and parking was convenient and included in the price of the room.

room was ok, staff was good, breakfast was ok and so was parking, it seems to be a tired property, needs updating

Breakfast was very minimal. No fruit, no coffee, no eggs, only bagels and waffles and dry cereal.

the breakfast was ok, parking was adequate, staff were friendly, room was ok

They did have plenty of cereal, breads and self made waffles. But if you are carb or gluten free, you are out of luck.

Bath wasn't cleaned, last person's soap was stuck to tub, tv remote didn't work. Told front desk about remote and no one came up. Was promised a remedy for the bath but never heard back. We stay frequently and usually things are good. Unacceptable.

We stay frequently. We were promised a remedy after having trouble with a room, and heard nothing back. On our next visit, things were fine, but we were told the mgr would likely do nothing about that last visit. We might stay one more time, hopefully the problem will be solved.

Staff was pleasant. Room was clean but shower was not fully operational and the TV was definitely not easy to operate and offered very little in premium channels.

Just needed a place to sleep for the night on a trip up I25. Hotel is easy to access from the interstate. Property and room were in great condition and clean.

Disappointed with Tv that didn’t work, desk staff tried to fix it & suggested moving to another room, but it was too late in the evening & I was exhausted from attending a family funeral.

Breakfast was adequate, however, tv was not functioning. Desk staff unsuccessfully attempted to repair.

Was good

Friendly people and great atmosphere and all around comfortable place to stay

Many things broken in the rooms. Very small beds. Desk was broken. Window locks did not lock the window on first floor with no screen. Anybodu could have entered our room as they well pleased during the night. Shower head broken. Curtain holder broken. Pretty low price, still too much for what it was.

The air conditioning was great.

The hallway was dirty, and there was dog feces in the hallway. I advised the front desk the night we checked in, but by the morning it was still there. The hallway also smelled like throw-up and dog urine.

Parking lot unsafe, car got broken into, nobody checked camera footage, front desk never had anybody manning it in 5 days,anger was never there, back door opened without a key at back of hotel, breakfast consistently ran out, coffee always ran out very early on the process

No breakfast from 8 am and it was a dog barking at night at the next room, tv. Not working, bed was clean, and a alarm clock at the other room it was beeping for a long time looks like no body was there that night , restaurants around are convenient.

Clean comfortable great service and good breakfast

The overall maintenance of the building was poor and the breakfast was super poor. The room smelled like smoke, they said they were aware, it was a non smoking room.

Rail for bath towel was off the wall. Bathtub looked dirty

Staff was great, however got up to the room cushions on couch were torn, paint was peeling off cabinets where microwave was, ac did not work properly had to open the window and slept like that all night, the tub was backed up so had to stand in dirty water to shower, desk had no chair, then we had neighbors that were partying until 3am and slamming doors all night long.

Breakfast excellent service

Everything, parking, room, customer service, close proximity to get to and from work, quiet, comfortable, clean, and overall I would highly recommend to anyone

Clean

Great place for your money

Staff friendly, but we didn’t have lcea

Size of room and amenities, cleanliness, comfort of bed.

the bathroom sink didn't drain & after using several times becomes disgusting. my door key didn't work in the morning.

minor details like the heater was broken in the extra little room since I had a suite, you really need to have some different fruit than apples. Bananas would be great something besides an apple.

Very clean room and friendly great staff

We always stay here when we come to Pueblo, but this time the bathroom wasn't clean, just had new linens. Normally they are very very clean.

The room was filthy ! Dog hair, trash, almost empty soda bottle left on the floor by the bed, a whole ib the wall in a cabinet and it smelled like smoke like someone was blowing the smoke directly into our room!! Terrible! We got it for 2 night and we could not get a refund for the second night, the room was so bad we decided to just leave and lose our money.

They wanted a $100.00 deposit on the room and that information wasn't posted anywhere on their website. Otherwise i would have stayed somewhere else. My key wouldn't work, it took 30 minutes to get into my room. I had to make several trips downstairs to the check-in desk. Ice machine does not work. The room itself is okay. It was clean.

The room was soiled in every area, it looked as if it had not been cleaned for a long time. The bathroom had stains of all colors on the floor, walls and door. We were supplied with one towel and one hand towel, for two people. One of the double beds looked like a half pipe, and was about that comfortable. The microwave turntable was coated with burnt on food, unusable. Broken alarm clock. One small garbage pail for the whole room. Front desk clerk/breakfast hostess/cook/pr person was an absolute delight to deal with. Learn from her hard work ethic. Shame on management.

The rooms are nice and it’s great for dogs. However our car was broken into overnight and we had luggage stolen from it despite a well lit parking lot and security cameras. We are still waiting to see if the hotel will cooperate with the police to find the suspects and potentially track down our stolen belongings.

Staff was awesome and room was clean. Breakfast was great as well.

Good

The breakfast was very good....

The room was clean and the bed was comfortable

We have stayed at this LaQuinta in many times. This time only complaint about tje room was the drain in the tub was plugged. Had lots of standing water when we took out showers. Also my truck was vandalized in the night. Punctured thr gas tank. Trip turned very expensive.

I like La Quinta generally, the room and bathroom layouts are spacious and comfortable and the staff is courteous and professional.

It was a nice room and the staff was very friendly and helpful.

Clean room, super attentive and friendly staff. However, there were not enough staff in the morning and they were unable to provide breakfast for all guests. By 8:30 a.m., there was no breakfast left.

Room was filthy and beds were dirty with someone elses hais all in it. Glad we were just passing through because we wouldnt stay there again!!

Cozy

Air unit in the room did not work very well but lucky its cold in Colorado at the moment.

dirty room, extremely rude service - only the young girls were rude they laughed in my face about our do not disturb signs ignored the other ladies were nice. (my baby was woken up) awful stay for 3 grand. ALL three rooms were awful. All three of my employees had to get multiple key cards and were locked out of their rooms just about everytime we re-entered. liked that they had a washing machine though.

Helpful staff and clean room

Room was clean. Staff was pleasant and complimentary breakfast was great. Enjoyed our stay this round.

Water did not go down in the bathroom sink.. and just to flush toilet paper down we had flush it twice. Improve in the ambience.

Was clean and nice. Pretty quiet.

The bathroom, plumbing was not the greatest. The toilet seat was loose. Little shaky, the sink was leaking.

Stayed at this hotel for two double beds, two people traveling together had to share a king bed.

I greeted the receptionist when I arrived, she looked up my name etc. I confirmed I would yes the card on file. She then said “ok so the total is $194.00, go ahead and swipe when you’re ready.” I was in shock!! In said “WHY is the total so high? When I booked the room, before I hit confirm it said the total was that the final price was

I was given a room that had dry piles of dog poop. Dirty mirrors. Leaking showerhead. When i talked to the front desk they gave me a new room that was also dirty. Had days old pizza in the microwave. Minifridge was dirty with old coffee stains that could be cleaned. Neither room was vacuumed. Management refused to listen to my issues and refused to rectify the situation. They need a visit from the health dept. Hallways filthy with stains. I was charged a deposit so i took pictures of that nastiness. I had no other choice but to stay in the second room as i wouldnt get my money back per the policy. I feel violated and will never spend another dollar on that place.

Clean room, peace, and quiet

This hotel is in a great location, right off of Athe highway and near lots of restaurants and such. I found the hotel clean, and my room was clean and quiet and the bed was very comfortable. My only complaint would be about the breakfast. I arrived right as it was starting and there were none of the hot items set out as advertised. I saw the hot trays where eggs and such would go, but they were empty. I opted for a bagel, but the toaster was also only half working. It was a 4 slice toaster but looked very beat up and only one side worked. I think they really need to upgrade that, assure the hot items are set out, and add Splenda or Stevia as a sweetener option for the coffee. No one uses Equal anymore, lol. That being said, the room was very nice and the price was reasonable, so I’d definitely stay here again.

Bad hygiene, smelly rooms

Staff was helpful

The room was clean.

The toilet in most of the room are too low to use and they charge you a $100 fee deposit on top of the price of the room.No matter the payment method , just be aware.

Very Good front desk people

It was ok for an overnight stay. However the room had a very foul Oder, the keycards did not work after one use, the handicapped shower did not have a working handheld shower for my father, and the tv was not setup. It just felt like one thing after another kept happening.

My son said the room was beautiful and the shower was amazing after traveling almost 3,000 miles to get there

Most of the staff was amazing to us but the overnight lady had an attitude when I asked about a charge they were trying to do on my card, she was rude and had major attitude ever since then towards us. I honestly avoid her at all costs cause it isn’t hard to be polite I didn’t have attitude I simply asked what it was and why and even apologized if it seem I was rude. But other staff such as the lady that was working morning shift on 24th of October she is amazing and has wonderful people skills. The room was great nice sized and clean the halls and stairs all were clean and housekeeping was all super nice to us.

Staff was extremely polite and friendly. I was not thrilled with the parking pass I had to leave in my window identifying where I was staying. Room was clean. I visit Pueblo frequently, I stay in this hotel or one other. Would recommend to everyone.

Sent me to to different rooms that housekeeping had not cleaned. Simply no excuse. .

Breakfast are great Room are clean Staff are friendly

The price was nice.

Very pet friendly

Okay!

Not Applicable

Loved being able to bring my dogs. I am gluten-free was not many options for this. Did have my tea. Staff was wonderful! Wehad a broke down Budget truck. We ended up stranded there for 2 nights. Everyone was great

Staff was way beyond previous experience with La Quinta !

My favorite was the closed in courtyard. My escape artist toddler loved it and didn't even try to find a way out.

Clean hotel, friendly staff, safe parking. Nice place to stay.

Very friendly host at check in

the room was clean and a good value for the price. the check in was super fast and the young lady was super nice

Very pet friendly access and everything was great

The compassion shown by the lady at the desk at 0620am today was awesome.

Very noisy with all the dogs barking

Room was clean, just that white bedspread had stains.

Property suited my needs.

Need hot tub fixed Need more luggage carts. Breakfast needs to be kept stocked up second day there they had no sausage and on third day they ran out of scrambled eggs

Quiet, lean place. The bed and pillows are awesome. I even asked to buy the pillows. They are the best I’ve had besides my own. The hotel was very clean and staff was very friendly. I will definitely stay again if in the area.

We always stay at LaQuinta Inn when possible. The rooms are always super clean and the morning breakfast if just what we like. Love the waffles.

close and convenient, shower and hot water were good.

Very convenient

The hallway rug was dirty and didn’t look like it had been vacuumed. Tub didn’t drain well

Clean room

Bathroom sink was plugged but did get fixed right away. AC unit not really working well. A bunch of hair on one of the pillows, which grossed me out. They said housekeeping would replace it but never did. Stood here many times but this stay was a bit disappointing. Hotel definitely needs some updating.

Normally great. This time not so great. The room smelled like pee. And it wasn’t very clean. There were stains on the comforter.

Counter help was professional and versed. I completed my pre- checkin through the app. Once arrived, i was greeted nd was given my room entry cards within minutes of my check in.the outside court could use reglar rounds where the cleaning staff could empty the ash and trash barrels. Overall, a great experience.

Was disappointed the pool was closed. Everything else was OK for breakfast was nice.

Room smelled the bed was dirty! The floor was sticky and the carpet felt so dirty! I would have asked for another room but we were already unpacked had a wedding to go to so when we just sprayed the room with spray came back from wedding when we seen the bed! So I just slept on the blanket I took! Very very disappointed for how much I paid for the room!

Was hard to talk to front desk on phone. I get it th

Every thing was fine at my stay. Everyone was helpful with anything I needed.

Staff

Breakfast didn't have a lot of options. Especially for a diabetic. The only options for me were scrambled eggs and sausage. Both were luke warm. The only elevator was so slow!! The staff were really friendly though!! We've stayed in much worse hotels. And also in much better.

The location was great near highway and restaurants. I felt very safe there.

Do not stay here! Room was absolutely filthy!!!

Our room smelled like urine and we found trash under the bed. Both of these things were a big turn off. Additionally, we had expected the hot tub at least to be open, and there was no information to tell us that this would be the case prior to our stay. However, the price of the room was great, and the lobby was well decorated.

It was very clean, easy to find and good breakfast.

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Facilities amenities were adequate

This property was run down and dated stains and broken areas left unattended there was zero noise cancelation so you could here

Even tho it was apparently busy because the parking lot got pretty full at night, it was really quiet. Everything was quick and easy and went smooth from the time we checked in until we left. I would definitely recommend and will absolutely be back. Great stay at a great price.

It was nice enough. Unfortunately, the toilet was in disrepair and the water ran all night. I let them know in the morning and requested a fix. By the time I got back I was too tired to move rooms. I got a new room the next day.

Room smelled like urine. Carpets in the hallways were disgustingly stained. Bathroom door is falling off hinges, missing screws.

The lobby was clean and presentable but once you get up to the level you’re staying on it is filthy, the carpet in the hallways was absolutely disgusting and stained. The walls were dirty. The room was presentable until you get in the bed. The pillows had hair strands on them and two of the towels in the bathroom were dirty still and looks like they were just folded and put back for a new day. The floors in the room looked like they may have been swept but definitely not good nor mopped.

Great

The hallway was as of something was dropped and not picked up

Very quiet and clean

So I had did the pre-registration so it made the check in process very easy, the lady just asked for my name and gave me my room key. The carpets in the hallway on the 3rd floor are horrible. Stained & smells like pet urine. The shower looks like it’s peeling off makes it look dirty. I would not stay here again due to those circumstances, this wasn’t a cheap over night stay either.

I like how close it is to places to eat. good neighborhood

The room was not ready at check in we had to wait over an hour past arrival for the room. The pool shows a handicap car to help someone get in the pool it does not work and according to the man cleaning the pool it has not worked a long time. The hot tub is filled with concrete and lastly the bed in the room is less than 8 inches from the wall making in impossible to walk beside the bed to get in the bed I had to crawl from the bottom of bed to the top to get in. The bed was comfortable but a lot of things are misrepresented I will not stay at this particular La Quinta again

Booked this room in advanced, checked into a room with a non flushing toilet. Went to staff to get a room change and all the rooms booked. Spent the night in a room with a non working toilet. Gross

The beds were comfortable. The hall carpet was filthy . Bed spread stained . Very limited selection of break fast food

Bed was comfortable. Breakfast was mediocre. Nice to have the pool, but outside area could be better kept.

The floor in the room was not so clean, and the desk chair was completely filthy. Otherwise, it was ok. The staff were friendly. Someone also set my car alarm off at 4:25 in the morning.

The carpet was soaked in water and it smelt like rotting carpet. The toilet was plugged and the sink wouldn’t drain. This was 💯 unacceptable, but we got in at 12:30am and I was so tired. The worst was getting up to go to the bathroom with wet carpet.

Dv

We requested a ground floor room, as our dog does not climb stairs. It was a struggle to get her on the elevator, especially to go out to use the restroom. Also, the bathroom was clogged. The maintenance guy tried to plunged the sink which made is worse, so we were not able to use the sink.

Hotel and staff were great!

Mostly a nice hotel.

Wonderful lady at the front desk helped us get a pair of rooms beyond last minute, cannot speak well enough about this place and it's flexibility

Good

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My first stay. The front desk clerk was customer service friendly.

Got to our destination late ...they cancelled our room without notice. Thank goodness for the hotel next door.

The staff is super nice and accommodating. The property needs updating. Our room keys would not work and had constantly need to request new ones. The property had a strong odor of dogs and the towels provided were heavily stained.

Weird smell in room and hallway, fruit loops under our bead, not enough towels in our room they provided one… we had 5 people. No one was at the front desk for awhile when I entered. Side door broke so had to walk around to from entrance to get in

Very nice property.

Good stay, nice and clean.

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I need a refund, the room had not been cleaned and they had no more room availsble

Staff was very friendly

The front desk staff was exceptional; top 5% of desk staff ever

Fair

Clean and convenient

Was very clean and the breakfast was very good every morning. The pool was nice and clean. Will def stay again

The overcharged my credit card for not reason and I talk to them about it, but they said that system was not working good and they don’t know why. I still waiting for my refund!

Clogged toilet, and there was a salamander in the restroom

It was really clean and very nice

Good for a quick stay

I liked everything except for the fact. It advertised an indoor pool and hot tub and it did not have an indoor pool.Nor didn't have a hot tub at all

This time, he check-in was great- super friendly staff & she was quick to get us in. The room was ordinary, 2 double beds. I wish they would upgrade to queen beds like most other places offer. The double size is really too small for 2 grown adults, but they were clean at check in this time. The last time we stayed here the room we walked into after check in was clearly not cleaned by housekeeping. The beds were unmaid and towels still wet in the bathroom. We had to ask for a different room & that time the front desk staff was clearly inconvenienced having to move us.... This time the room was made & clean, we thought we were good to go.... until we went to shower. The shower was not draining. We were able to get a plunger from the front desk but that did not solve the problem. The water was draining slower than it was filling up. They had some availability, so we were moved to another room, which was appreciated. However, that room had a craked mirror and some minor wall damage. I was worried we might be charged for the existing damages, but we were not, so that's a plus. Breakfast was nothing exceptional, but it was tasty. Eggs & sausage for the hot meal. I think they also had a waffle maker, but we didnt use it. Yogurt, cereal, bread, fruit, all the usual basic breakfast stuff. You get what you pay for. We lived.

breakfast here sucks..only one waffle iron and crowded.

The bed was nice and comfy and the room felt modern. The hotel was generally clean. Cracker Barrel was right next door which was super convenient. Two major things need improvement: this hotel ends their free breakfast at 8 in the morning. It doesn’t start at 8 it ends at 8. Like seriously why so early? Breakfast should be extended until at last 9:30a. Also there was nobody behind the desk in the lobby to check us in when we arrived, just a sign that said “be back later”. Same thing happened at checkout. I’ve stayed in many hotels and this is the very first time that I entered the lobby (not once but twice mind you) and was greeted by a sign instead of a person. If the breakfast didn’t end so early and if their staff wasn’t absent I’d probably give 5 stars instead of 4.

If windy, the trees are scrapping against the windows. Not the cleanest property. Good pool. Breakfast area was continuously cleaned.

Me and my family were there for the weekend and we enjoyed every bit of our stay. I do say I wish the breakfast was until 10am, most hotels I’ve stayed have been until 10am. All in all good hotel to stay for a weekend.

When we got in our room the toilet had pee on the seat and inside the toilet bowl was dirty, the floor in the closet had white crumbs.. I showed the front desk and she moved us rooms, the floor had someone’s toenails and the floor had not been swept. I have pictures. We were so disappointed.

Na

The front desk ladies were great. Otherwise, I was completely disappointed for staying in a deluxe king suite. The whole place smelled like a urinal. Pet friendly hotel, but c'mon guys, do better. You could see where there were wall repairs done but not painted. The bathroom faucet was loose as hell. Trim coming off door jamb. The bathroom should have been cleaner in the corners. From a once nice hotel to this is disappointing. Save your money and go elsewhere!

First time i stayed on main level...room was smaller & toilet ran tge whole time

The bed was very comfortable! Bathroom needed a lot of cleaning! Staff were very nice

The breakfast options were limited and the staff were slow at check in and check out. The trash in the room hadn't been cleaned between guests but the room was clean otherwise. The bed was comfortable and the room was spacious and quiet.

Staff at arrival was very dismissive short. My room smelled of dog urine and carpet was sticky. Bathroom was clean but also smelled odd not clean. After complaining nothing was done to make it right.

The hotel was in a nice, safe area, a mall and several food places near the hotel, room was clean and was a great price, traveling with family and stayed 1 night, has an outdoor pool, the breakfast had waffles, toast, bagels, cereal, eggs, sausage, yogurt, and boiled eggs, we enjoyed our stay here.

Vary pleasant stay thank you

The staff at la Quinta Inn and Suites was welcoming. Our room was quiet, comfortable and clean. We had easy access to a wide variety of nearby restaurants. The breakfast area was clean and had a good variety of food. Great place to stay for a reasonable price!

O

Clean room, good breakfast. Friendly staff.

Nice hotel

The propertyfelt a little neglected. Weve stayed at other la Quinta inns that were very nice. This one needed some help.

Staff and maintenance were very attentive and responsive. Beds are most comfortable.

Room was dirty, toilet seat was loose. No supplies in room, had to wait 3 days for the room to be cleaned.

The hotel is updated and fairly modern. The rooms were spacious and clean. The shower/tub could use some updating. The pool was really nice. The staff were excellent. We will definitely be staying there again.

Breakfast was not stocked well.

This hotel was very clean and roomy. The staff was friendly and helpful.

Good 😊

Breakfast was limited or out. Just basic things are killing me. Quick rant! Done!

I like that I can have my dog. But the place smelled, the bathroom was in poor repair with mold on the floors and around the edge if the tub. The air conditioner was going and would've shut off. Plus I was charged a refundable deposit, but the refund did not come. When I called they said ir was my banks faukt and would not work with me.

We had a clean room. Beds were comforta le. Front desk rep was not friendly or nice. We came out of our room to leave and a gentleman was coming down the hall with a big dog. The dog growled and snapped at my husband. The gentleman grapped the dogs leash and pulled him away. It was scary. We will not stay at a La Quinta Inn Suites again. When you make a reservation they should inform you dogs are allowed to stay. My daughter is very allergic to dogs.

The bathroom hadn’t been cleaned. When I called the front desk I was told I could clean it myself.

Definitely underwhelming. Staff seems understaffed and overworked, however, still has a friendly demeanor. The room smelt terrible, the whole first floor of corridor smelt terrible. Had to switch rooms to a room that was less than what we paid for.

1. Lights and AC were on, and shades open. Nice to do but the room smelled very odd. Not good 2. Two lights ended up not working-bad 3. Microwave smelled horrible I couldn’t use it.-Awful 4. The carpet had spots and was sticky-gross. 5 they have shampoo, conditioner and body soap in a push dispenser which may be good to some but I find this a health risk. Lastly, the ladies up front were very nice and I felt safe-important!

Cracker Barrel next door is convenient, outside pool was nice for hot day and property was clean. Mosquitoes outside at pool area were bad though

Na

Breakfast was terrible. The rating by others only had bagels, etc.

I want to be very clear here. In no way are the staff responsible or my opinion of the property. This hotel is sorely outdated, grimy and the maintenance work is shoddy. Our room smelled like cigarettes by the bathroom, of the paint and trim work was cracking and coming apart. I hate to say it but we will not be returning to this hotel. Once again, I wanted to be very clear that the staff is not to blame

Don’t stay here. Car was broken into over night. There is a field right behind the hotel full of homeless people. They were walking the parking lot when we pulled up asking for money, and then our vehicle got broken into and had stuff stolen. Police didn’t do anything because the parking lot doesn’t have cameras.

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The lobby was nice, the room was dirty and not cleaned well. We had to request to use a vacuum because the floor was obviously not clean. Everything besides the lobby is old gross. Would not recommend staying here.

Everything was perfect. No problems at all during our stay. Would definitely make this place the go to stay!

Great stay. Screaming kids in the hallway woke me up at 3am. Banging on doors people trying to get in at 2am. Weird

The elevator looked like it needed to be serviced- was running very slow and made noise- bed box spring needed to be replaced

The room was clean and comfortable. The AC worked great.

The pool area/patio is very nice. Fun to be out there even if not swimming. The breakfast was excellent. The breakfast attendants were very friendly and efficient. Only wish we could have got a rollaway bed.

Clean and the room was perfect. So comfortsble

The continental breakfast turned out to be a full breakfast. A nice stay at a nice property for a nice rate.

The rooms are big, room was clean and staff very friendly

The front desk were very friendly however had a bad experience with cleaning crew also found the room not cleaned

Made our stay a little more enjoyable.

Great place to rest our head for the night after driving 17 hours. The room was nice, but cleanliness was a lot to be desired. There was a lot of long hair on floor in bathroom, dirt and stuff in corners under counter. I have very short hair and my guy is bald, so it wasn’t ours. Also, the cabinet above fridge and microwave wasn’t wiped clean. The room just felt surface cleaned, not deep cleaned. Not sure if it’s a staffing issue or not, but I just feel like you shouldn’t be able to see that there was somebody else in there before you.

I would have given this property an excellent rating but the toilet had something brown that had dribbled down the side (from a previous guest, I suppose) and there was no toothpaste. The toothpaste is not a "deal breaker", but the dribble on the toilet was disconcerting. Everything else was pristine.

We wanted first floor, got third and far from the only elevator which should at least be in the middle not at the opposite end of our room. Carpets look dirty; our room is very cold but we can't adjust it because buttons are missing. I messaged the personnel, never got a response.

The breakfast was great, and the staff and the pool whereas expected.

The mattresses are not firm and caved in mostly in the middle of the bed. Experienced back discomfort.

Great

The front desk person needed help. Many waiting to check in.

Staff is nice. Doing best they can with what they’re given. “Out of order “ signs are everywhere on property. (The gym equipment, ice machines, exit doors and even pool was unavailable)

Great hotel. Clean room and friendly staff. Comfortable bed and in a great location

The big light in the batroom doesn't come on, just the light above the mirror so it was dark taking a shower. Other than that it was great.

We enjoyed the breakfast

I was walked in on my floor was dirty and my toilet was running

The room was booked to sleep 5 but in reality it couldn't comfortably accomodate 4 people with two double (not full or queen) size. There was no pullout couch or roll away available.

staff was polite, continental breakfast was good, reasonable price, nice room ...everything was great!

I really like the place

Room smelled a bit musty. Maybe from previous visitors with pets? It wasn’t unbearable, just noticeable on first entering the room.

The room was musty smelling. Carpet seemed damp in spots. Breakfast was not worth the extra a spent. Coffee was gone, no butter, only pieces of white bread, eggs were pretty bad. I did early check in and nothing had been done. Sorry for the review but not the same par of excellence that i have received at LaQuintas.

Our room smelled like dog urine and the couch and hide-a-bed mattress were filthy. Old, smelly, crumbling, dirty hotel.

The room was nice but was not clean. There was hair on the sheets and restrooms was dirty. Also they let people yell loud and run ba k and fourth of the hallway. I should of expected that in Pueblo

The beds weren’t comfortable, and were slanted down weirdly, not level. There was hardly any food available for breakfast and the guy attending to it was rude, he didn’t have the supplies he needed and appeared to have no help from a manager. No one answered the front desk phone all evening or morning. Many people were frustrated and hungry. We were charged again by the hotel for our stay, even though we paid through hotels.com. The hotel was ok, the service was 0.

Super clean and comfortable. Easy access to the Interstate, lots of dining options.

Great stay

The property was fine I was not impressed with the shower heads, they did not work well and the hand towel bar would not stay on the wall

National track/field kids staying there and the breakfast did not help them any, ending so early. Property was clean and great location. Just needs the right staff to operate it more efficiently.

Great place to stay.

Heater doesn't work, maid staff is loud and obnoxious, in the hallway, shower doesn't drain and drug addicts in parking lot

Out dated rooms. My room was not clean they gave me another. Night staff was bad initially.

The front desk representative should serve as the gold standard for all front desk personnel everywhere. She was awesome!

Excellent staff. Very friendly and helpful. Room was just right. Bathroom sink was slow to drain is all. I'll stay at the LQ again.

Excellent

The staff at the desk that I enter acted with were professional, friendly and knowledgeable. The grounds were nicely groomed. The hotel was fairly clean as was our room. Issues were the cleanliness and condition of the elevator, the door to our room being the wrong size so it did not fit the the frame and let light, noise and smells in around all of the door, that we heard people in the next room and that it is too close to the freeway and so the rooms in the front hear all the noise like the windows are open.

Room was clean and we slept great with no outside noise

Our tennis team and families tried to stay here for State tennis, but one room smelled awful, others were dirty, people in the halls and around the property were sketchy and our girls felt unsafe. When we went to our room it had all of the linens stripped and on the floor, drawers all open and TV blaring. When we went back to request another room, the front desk guy (who was VERY nice) said that was the 10th room that day he'd had problems with so we left, went to a differnt hotel and fought to get a refund (which the GM did give us). Would NOT recommend.

Hotel is for travelers so many transient customers. Kids and dogs make the atmosphere a bit chaotic but the hotel was a good value. We will probably stay here again.

the halls were dirty, the room was dirty, and the bed had dirt in it. I complained about the bed dirt so they changed the sheets but didn't even bother to clean the floor, the sink, or give us clean towels.

Places is trash

Our stay and food was goodbut we were there two nights. After the first night I asked if they would clean the room since we would be gone for the day. But up on returning nothing was done

Nice, clean place for a quick overnight stay. Pleasantly surprised with the hotel, considering the price.

It was clean and a decent sized room for my dogs to run around.

checkin for a prepaid reservation took 45 minutes

We enjoyed our stay. The rooms are spacious, and the staff was for the most part friendly and willing to help with any requests. Breakfast was better than a lot of other hotels we've stayed in.

Enjoyed the room

Very nice hotel stay

plumbing needs update

Convenient and pleasant place to stay

Needed new mattresses

Cleanliness

We had to switch room because the bathroom was nasty .

The bed was super comfy, perfect pillows. Many restaurants within walking distance. Breakfast was well stocked with a variety of options, plenty of protein. And the staff was very friendly. I will recommend this stay to everyone.

This place is in real need of a full remodel, or just bulldoze it and start over. Carpet in the lobby was wrinkled up, and just over all not in great shape. Also maid missed a tube of lipstick under the desk chair in my room. I doubt I'll stop here again

Like it there

The hotel rooms was far from clean. Crumbs and things all over the carpet. Stains on our blankets. The whole room and hall wash smelled like marijuana. Dogs would bark all night. Staff don’t seem competent on their own policies. Will not be staying again.

Great experience everything was perfect.

EASY PARKINK. CONVENIENT. DINING OPTIONS AROUND.

i’ve stayed here before and enjoy the property, you do hear the traffic from the highway though

The room was clean and felt safe.

Room was canceled. Have to find a mother hotel.

Check in lady was super nice

Charge you a $75 Security Deposit. No maid service during my stay

Wonderful employee's all the way around here. Pet friendly and always clean

Front desk person was on a personal call on her cell phone on speakerphone when we came in and it took a few minutes to be addressed. We filled out digital check in ahead of time to save time, and then she asked for same information again when we were standing at front desk. It took 5 business days to have $75/room deposits credited back to my credit card account, when a rental car company used same day was able to credit my deposit within 2 business days (and we had the rental car for 3 days, hotel was one night).

We checked in late and the front desk attendant was very professional, friendly and accommodating.

Place is dog friendly. The room was very clean. Hotel is conviently located by freeway.

Absolutely disgusting experience. The room reeked of urine from the moment we walked in. We tried everything—making coffee, spraying perfume—but nothing covered the stench. The shower and bathroom sink didn’t drain, and the fan wouldn’t stay on, making the room even more unbearable. I messaged staff through Expedia about the urine smell upon arrival and never received a response. To make matters worse, you could smell the same foul odor in the hallways. Avoid this place at all costs.

Friendly staff, clean and nice dining area.

Being charged more than what I was told I would be. After we had to

Beds are very uncomfortable, one bed was extremely worn down and the other was a cheap hard thin mattress. First room the AC didn’t work so had to get moved.

Missing my $170 bottle of perfume from my bag, noticed my bag was moved and placed differently than where I put it didn’t think anything of it till returning home and can’t find it

We went to La Quinta Inn and Suites, in Pueblo, CO, the one on Elizabeth Street,for two nights. It was all around a good trip. The hotel has great staff and decent rooms. No one bothered us, and we got the rest we needed.

Very good staff

Front desk was not helpful when i got charged a $75 deposit that was not disclosed, they also agrued with me when i went down and asked for sheets for a pull out bed. Also got back license plate stolen from front area parking lot. I have stayed here before and never had a problem. Was told it has new management

Blow drier didnt work, had asked for another said she wouldnt be able to bring it to me if she had one but would call me back in 5 minutes, never heard from her again. Was also not informed about doors not working to get into building or that the front door is locked at 11. Sam was great at check in and making sure my room was the one i needed

Comfortable, but not super clean: Bathroom had not been swept.Little bottles of shampoo and conditioner (waste of plastic) instead of permanent dispensers installed in the shower and sink area, like other La Quintas have.

Very helpful and cooperative as well as very professional

The side door was 'not working' from the outside -- had been for some time.

This property use to be better quality, clean and comfortable. Definitely has changed in the past year! Rooms were dirty, dingey and aged! Key don’t work; had to have it reprogrammed multiple times to enter the room. Just lacking quality!

Great stay

My husband had a disagreement with the early check in. They wanted to charge us $25 to check in 14 minutes early. After getting frustrated, the desk clerk canceled our reservation. Then Hotel.com wouldn’t refund us. We had to book another hotel. However, we were forced to pay for two bookings. WE….DIDNT CANCEL OUR RESERVATION…..THE DESK CLERK DID. We returned the next day and spoke with the manager. He told us to call Hotel.com and ask for a refund. We were denied. The desk clerk was disciplined , but we were the ones to “pay” ….twice

Nothing was good

Everything good and staff was helpful in everything

Some areas need updating like painting near elevator, flooring and carpets need cleaning desperately. Beds in room need attention as bedding doesn’t match like bed skirts and pillows too flat.

was a nice stay

The staff was wonderful and helpful.

front desk couldnt get honest answer thurs and fri .had two reservations thur and fri was first one and sat second one kept getting told i would be in same room sat am i checked with desk and was told i had to check out and comeback and check in later come to find out thursday i dealt with a trainee and he gave me bad info and fri clerk just got slammed with a bus full so she couldnt be bothered to go inand do anything to help me stay in my room. if thursday or friday someone was honest and told me i had to move this would not of been a issue

Nothing more to add

Went down for continental breakfast this morning well within serving hours and it was basically wiped out. On the 3rd floor right outside the elevator was a wall covered in mold that left me thinking about what the mold situation might be like in the rest of the building. Curtains in the room were full of what I assume were cigarette burn holes. The bathroom was broken at some point but instead of replacing it, they just removed the broken part. I wish I had taken pictures because it was laughable. The carpet in the hallways were nothing short of nasty. This is not the first issue I've had with LaQuintas and its a bummer because they used to be my go to for a reasonable priced decent room. Not anymore. I wouldn't stay here again.

Hallway carpet was dirty and stained, had not been vacuumed. There was not food available for breakfast even though we were in the dining room at 7:00 am. People in the rooms close to ours were arguing, cursing and very loud at 12:30 pm. Would not chose to stay here again.,

Staff was absolutely amazing and this was a great value. Only concern was the visible mold by the elevator on the 4th floor and a temperamental heater.

Need a receipt please for my work

Enjoyed my stay

Was a great honeymoon get away

Toilet did not working, wifi was not working. Supporting staff was not available.

Good hotel

No comments please

Our room was very clean and so was the front desk area. The staff was very pleasant, and I dont think the staff was necessarily the issue. There was a lot of visible damage and lack of vaccuming hallways and rooms, however I did see the vacuums used and I can see why the rooms and hallways werent vacuumed properly. They need attachments to get corners etc. The elevator has some sticky residue in it the entire week we were in there and was not cleaned up, and the condition of the elevator wasnt great either. However the price of the room and the ammenities were good. Also need to take the hot tub signs down, some may think thats false advertising. We were comfortable and well treated, I just think the staff needs better tools to uphold the cleanliness. Thank you!

Very confortable, safely and spacious

Good scrambled eggs and sausage for breakfast, nice people, great price!

Just a couple of things we didn't like about our room was, the TV was to the side of the bed on a dresser so kinda a pain to watch it, then the tub drained slow after shower/bath.

It was good, the only issue we had were all the random cars pulling up and people hanging out in the parking smoke dope, but it is Pueblo soo... They should hire security guards

I don’t know where to start. My room was on the first floor the hallway was dirty. It was dark in the hallway 3lights were out there was one smoke alarm in the hallway due to the rest of the smoke alarms were gone just wires hanging out were they belong I counted 4-5 missing smoke alarms. This is not acceptable. Customers safety should be your first priority. I would not stay here again. This place needs to be investigated. This can not be code for a hotel.

Is the access off the interstate. Easy access to restaurants. Several shopping centers and a Walmart close by.

The room was clean. Appreciate the areas at the back of the property for walking dogs. The outside door nearest our room was non-functional, which was disappointing. Breakfast was also disappointing, scrambled eggs gone by 0630, sausage shortly thereafter and neither replaced.

Great value for the price.

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Good

Alex was so kind ans accommodating. Made us feel like we were at home. Thank you all so much for your kindness. My husband is disabled and has breathing issues. Theyade it so we could get to our room so easy. Thank you Alex..you Rock!

The first room we were given was do dirty I don't think it was even cleaned. They put us in a second room it wasn't much better. Bathroom toilet around the bottom was gross. Crumbs on the bed. Asked for clean bedding. Their were no maids on duty so had to change my bedding myself. Will never stay here again.

TERRIBLE! Literally bed bugs and trash and stains - not ok! We went to the front desk and they said there was nothing they could do about it…

Property is in good location. There was a strange smell in our room.

It was very clean in the room and very spacious. The hallway needed vacuuming. We would definitely stay here again for the price and cleanliness.

Staff very friendly a as I'm so very comfortable

Very comfortable & very nice staff

This place had a terrible smell, the rooms smelled like sewage when you walked in. The bathroom in the common area also had a horrific smell. The room still had trash left from other guests. Had not been cleaned well. Wouldn’t stay again.

Breakfast was lousy- housekeeping poor, staff rude.

Our room was filthy and dingy. The carpet wasn't vacuumed and was torn, and there was unknown sticky substance on the nightstand, desk and crumbs on the chair. They moved us to another room. The carpet wasn't as messy but still not vacuumed. Coke or something had exploded in the fridge, and there was a dirty spoon in there. The remote was missing and there were no coffee cups or plastic water cups. One of the pillows on the bed had two strands of hair on it. I threw it on the floor. We checked the beds and they seemed fine otherwise so we slept in them anyway, only because we were exhausted and had no energy to go elsewhere. We shouldn't have. Later the next day, I found myself scratching bedbug bites on my arms and was left with the fear of having brought them with us. We've taken precautions and there has been no more evidence of them, but we're leery. This was a truly horrific experience. I had stayed at this LaQuinta before recently, and it was not like this at all, but something has happened at this property to change it fairly quickly. We shouldn't have to pay for the room, and I will never return there.

Large, clean room. Although near highway, did not have highway noise. Convenient to restaurants. Would stay here again.

I'm not familiar with Pueblo, CO. La Quinta was very easy to find right off of I25. The staff was welcoming and friendly. The room was excellent on all levels.

The room was never clean the breakfast was lacking eggs.door key only works when i walk all the to front two nights in a roll

well we thought we were getting a 4/5 star room. the bed was as hard as they get. carpets nasty and dirty. nothing seem to be clean. but maybe the sheets. sorry for the Comment’s. but people have a right to know what they are renting. a wast of my money

Had in adequate bedding for the quests. Staff canceled reservation without permission, which was ALL the money we had for housing. Lied about putting notes on account. Did NOT have first floor for disabled child which was in reservation but put others on first floor after we checked in. Breakfast was not much of anything. Had to ask for trash bags and toilet paper. Rude staff.