Hilton Garden Inn Los Angeles/Redondo Beach
About Hilton Garden Inn Los Angeles/Redondo Beach
Offering an outdoor pool and restaurant, Hilton Garden Inn Los Angeles/Redondo Beach features guest rooms with free Wi-Fi. Los Angeles International Airport is 3.7 mi away. A cable TV and a seating area are provided in each air-conditioned room at this hotel. Complete with a microwave, the dining area also has a refrigerator. Featuring a bath or shower, private bathrooms come with a hairdryer and free toiletries. Guests can work out in the 24-hour fitness center at Hilton Garden Inn Los Angeles/Redondo Beach. For convenience coin-operated laundry facilities are provided.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Airport shuttle
Reviews
Guests have expressed mixed feelings about their stay at the hotel. While some appreciated the cleanliness and friendly staff, others were disappointed with hidden fees, noise disturbances, and maintenance issues.
- Cleanliness of the hotel
- Friendly and helpful staff
- Hidden fees, particularly for parking
- Noise disturbances from other guests and surrounding areas
- 3/5
But the staff was super kind and helpful!
- 3/5
The breakfast staff are very nice and accomodating though. Luckily we stayed only one night.
- 2.5/5
Passable
- 5/5
Family trip and the room was awesome. Quite convenient and spacious. Would definitely stay again
- 5/5
Very nice hotel
- 5/5
The hotel had everything you could need, from ice machines and comfortable rooms to food available on-site. It was conveniently located right off the highway, with a gas station nearby. If you have a rental car, there's even an In-N-Out Burger just around the corner. Overall, it was a very convenient and comfortable place to stay. This is my second time choosing this hotel and I plan to stay here again.
- 5/5
Had a really nice relaxing stay
- 5/5
The poolside service was great!
- 2/5
I thought I paid for breakfast with my reservation and the staff instructed me that it would be an additional fee so I just didnt attend. The $25 a night for parking is excessive too. The parking lot is connected to the property? Seemed to be an unnecessary tacked on fee. Im a travel model and don't plan on returning die to those two discrepancies.
- 5/5
Great service at check in and service during the stay.
- 5/5
Exceptional
- 5/5
Customer service and clean room
- 5/5
Everything was great, clean and friendly staff👍
- 5/5
Everything was great! Thank you.
- 2.5/5
Passable
- 2/5
The showers were so small. I could barely turn around without hitting my arms on the side sides of the wall.
- 3/5
Unfortunately, there were several maintenance and cleanliness issues. The bathroom sink stopper didn’t work properly — water wouldn’t drain unless the stopper was completely removed. The toilet kept running and required jiggling the flapper inside the tank to stop. We found brown M&M’s scattered across the carpet and stepped on a bobby pin left on the floor. The bed sheets had noticeable reddish-brown smear stains. The room faces the highway and overlooks an outdoor camping tent, which made it noisy. Parking is available but costs an extra $25 per night. I strongly recommend double-checking that breakfast is included when booking — I thought I had selected it, but it didn’t appear on our reservation. We ended up paying $22 per person for the buffet, which wasn’t worth the price in my opinion. The hotel has a gym and a pool, but the pet potty area is right next to the pool. When the wind blows the wrong way, the smell of pet waste could be terrible. Overall, while the personalized TV welcome was a nice detail, the maintenance problems and cleanliness issues made this stay feel uncomfortable. The hotel should address these basic upkeep concerns.
- 5/5
friendly staff, the place and the room are very clean.
- 5/5
Would stay again.
- 5/5
Everything was great and so where the Employees BarTender was awsome with good company and great Vibes
- 5/5
Everything was great and so where the Employees BarTender was awsome with good company and great Vibes
- 4/5
The shower and faucet water smelled so we tried not to use it. We used the bottled water to brush our teeth.
- 4/5
Easy and convenient The shower and faucet water smelled so we tried not to use it. We used the bottled water to brush our teeth.
- 5/5
Hot tub was our highlight. Clean, deep, hot and powerful jets in a pretty setting. This hotel is so clean and conveniently situated.
- 4.5/5
It was very good! We had a continental and a full breakfast and plenty of food. It was fresh and well cooked. The bathtub was slippery and the towel rack fell off. We reported both at checkout.
- 4.5/5
It was very good! We had a continental and a full breakfast and plenty of food. It was fresh and well cooked. The bathtub was slippery and the towel rack fell off. We reported both at checkout.
- 5/5
Exceptional
- 2/5
The hot water took about 15 minutes to come in in both the shower and the sink. The parking charge of $25 was excessive.
- 1/5
We got stolen in the parking lot! Not even a security camera and we lost a $4000 truck part
- 3/5
fine
- 5/5
Friendly staff; decent stay. I would stay again, very convenient.
- 4.5/5
The blinds couldn't be shut, and the spotlight from the next property shown super bright through the windows.
- 4.5/5
The room was very clean and very nice condition. The staff was very nice. The blinds couldn't be shut, and the spotlight from the next property shown super bright through the windows.
- 5/5
Everything was perfect. We would highly recommend.
- 5/5
Great place to stay!! Clean and nicely furnished. Safe environment
- 5/5
Exceptional
- 3/5
Booked as breakfast included but never received breakfast options.
- 5/5
Clean room
- 5/5
Very clean and nicely furnished. Helpful staff. We enjoyed our stay!!
- 5/5
Helpful staff, good breakfast.
- 5/5
Clean room very clean brand new or updated facility bright and safe feeling. Also affordable. Great value for the price
- 3/5
The hotel is located just a few feet away from the freeway so we could hear the cars and traffic. It was pretty loud and difficult to fall asleep. If you stay here you should ask the front desk to put you on the opposite side of the hotel.
- 5/5
Exceptional
- 5/5
Great
- 5/5
Helpful staff, good breakfast.
- 5/5
Exceptional
- 5/5
Great
- 3.5/5
The room was nice. The beds super comfortable. The rooms are super spacious. The parking was good. I had some breakfast, it was good. There should be more selection of food. my only complaint is that you were able to hear the elevator go up and down. The times i was in the room during the day if you had the TV on you could hear the elevator that much, but at night when everything is quite, you can hear it .
- 3.5/5
The room was nice. The beds super comfortable. The rooms are super spacious. The parking was good. I had some breakfast, it was good. There should be more selection of food. my only complaint is that you were able to hear the elevator go up and down. The times i was in the room during the day if you had the TV on you could hear the elevator that much, but at night when everything is quite, you can hear it .
- 5/5
Great
- 5/5
Breakfast selection was very good
- 5/5
Exceptional
- 4/5
Close to LAX
- 4/5
Ok
- 4.5/5
Superb
- 2.5/5
Passable
- 1.5/5
Location Clogged sink, flooded shower, AC loud and barely working, refrigerator not working and spoiled over 80.00 in food
- 1.5/5
Location Clogged sink, flooded shower, AC loud and barely working, refrigerator not working and spoiled over 80.00 in food
- 5/5
A massive thank you to Angel at the front desk. Truly an asset to the team! Angel greeted me with such genuine warmth and went above and beyond to ensure my check-in was seamless and that all my requests were handled with a smile. It’s rare to find someone so attentive and professional; they really made me feel like a valued guest from minute one. The room was pristine, the amenities were top-notch, and the location was perfect for exploring. If you are like me and get anxiety about Parking be rest assured spacious Parking lot $25 fee but we'll worth it. However, it's the "people first" attitude—led by staff like Angel—that will definitely bring me back here.
- 2/5
The staff at check-in weren’t friendly or helpful. The room smelt stale the entire stay and was very old. Beds creaked and need updating. Wouldn’t stay again.
- 5/5
👌
- 4/5
Good Ok
- 4/5
Ok
- 5/5
Clean room friendly staff
- 5/5
Nice hotel with fantastic fitness room, hot tub, decent outdoor pool. Restaurant on site is ok but convenient, close enough to LAX and LA Convention Center.
- 5/5
Breakfast was great, room was very clean, traveled with family. Staff were very friendly. Only thing I would say is the pillows need upgraded not to comfortable
- 5/5
Yes
- 5/5
It was conveniently located near the freeway and has Tesla charging onsite. Staff was courteous and well kept.
- 5/5
Exceptional
- 3/5
Bed was extremely springy and squeaky.
- 4.5/5
The room was big, everything was well designed and clean. I felt safe and it was quiet. Although I slept well, I had to use alot of pillows to get comfy
- 5/5
Very clean hotel
- 4/5
The breakfast food and service is very good. The bed was comfortable and the room was very clean. Nice assortment of coffees in the room. Great location for us to get to downtown Redondo Beach and the shopping and restaurant options. The road noise is a little loud but not much you can do about it.
- 4.5/5
Enjoyed the pool and the friendly staff. Hallways were quiet and never heard any other guests moving around. Appreciated the small convenience store in the lobby and the food from the bar was great. There wasn't much of a view but that's not why we were there. There was also a constant humming from what seemed to be the factories across the street.
- 5/5
Clean, comfortable The elevators were a little sketchy.
- 5/5
Great all
- 2/5
**Safety concern for elderly and handicapp***This was a handicap accessible room (room 438). Taking a shower causes water to pool on the floor creating a "SLIP AND FALL" hazard. This drawback takes away from any other positive features of this facility.
- 5/5
Thanks.
- 5/5
Very nice
- 4/5
Paying extra for parking.
- 4/5
We didn’t have breakfast because it was $20 pp for a plain continental breakfast that is normally included at other hotels. Property was ok. It is located by the freeway so the “neighbors” look a little sketchy.
- 1/5
The staff was kind The room wasn’t clean and they left the old towel and soap from the previous guest bathroom and towels wasn’t clean. The bed was spring and very old and very bad . I had a back surgery and it keep me severe pain. Also there was a used coffee in the room and not cleaned
- 5/5
The bed was comfortable. The room was very clean. Staff was very nice. There was nothing I didn’t like
- 2/5
Disappointed that room didn’t get cleaned despite request. TV didn’t work properly and parking surcharge that wasn’t explained when I reserved the room were disappointing aspects of our stay
- 4/5
Rooms a bit dated but clean. Pool area small but private.
- 5/5
Been on the road for couple of weeks. I had best sleep so far. Bed was very comfortable, room was clean, staffs were very nice and accommodating. Will definitely stay here again in the mear future.
- 4.5/5
Very updated and definitely worth it the staff was courteous and the room was adorable with working AC/heater, cleaned daily upon request and safe as well as a comfy stay. The parking is a bit tight however it’s complementary with the stay so car was safe and areas well lit
- 5/5
Great quiet stay! Clean property great customer service ..
- 5/5
Excellent room. Very clean and great amenities. Staff needs a little bit more customer service friendliness. They were definitely helpful and provided great service. Just not smiling and friendly. Very attentive and accommodating though for sure.
- 4/5
Nice breakfast, clean room but looks a bit dated, big size rooms.
- 5/5
Front desk was helpful.
- 4/5
Hotel was quite nice. Only complaint is the non refundable pet deposit. Why non refundable? Also, not shown on Expedia nor could I find it on the hotel’s website.
- 5/5
Pros clean lobby smelled great cons 25 a day parking
- 5/5
The rooms are absolutely beautiful, the staff is always friendly and ready to help with anything
- 2/5
The room was not properly cleaned when we arrived, stepping on leftover food on the floor. It was understaffed, calling the dront desk to check on towels for the pool and was put on hold for 10 minutes so just hung up. Ice machine didnt work. Walls were very thin with our neighbors blasting loud music until after 2am in the morning.
- 5/5
Room, was clean, hotel was clean, staff was helpful.
- 5/5
Yes all the above
- 4/5
Staff were very nice and helpfull the room was clean and beds were comfy👍
- 2/5
During our stay the issue with a constant smell of urine in the bathroom was never properly addressed. There was was issue with have the room cleaned during our stay after asking that it be cleaned. The hotel management offered Hilton Honors points to compensate for the inconvenience that I never received. Only thing good about this place was the free breakfast that came with our stay, but make sure to ask for real eggs.
- 5/5
Sis not have breakfast
- 5/5
Room was nice and clean. Comfortable bed. Staff was nice as well. You have to purchase your breakfast but it is really delicious.
- 2.5/5
Breakfast and coffee were pretty good. Staff were pleasant. Price was pretty good. Bed was clean and comfortable. Room had fridge and microwave. Nice towels. Shower constant drip, hair in bathroom, shower floor stained, peeling caulking, elevator shaky, felt unstable, made scary noises. Only one regular coffee pod in room, but 2 decaf. Only one washcloth.
- 5/5
Guy with short hair and glasses at front desk had great customer service. Give homie a raise!! Will definitely have another stay.
- 5/5
Great customer service and very clean.
- 5/5
The hotel lived up to all the reviews. The hotel was clean and the staff was so attentive. Would definitely stay again
- 5/5
Location perfect, staff great, rooms fantastic.
- 4.5/5
Nice property. Very clean. Easily accessible from the freeway. Close to LAX but far enough to not hear air traffic. Close to food and grocery store. Only 15 min away from The Forum and Sofi. Hilton app wouldn't load my digital key card until after I was already checked in and in my room, so the digital check in was pointless. Ended up getting two physical key cards but only one worked. Found it odd that you have to walk through the middle of the restaurant/bar area to get to the elevators to go to your room.
- 5/5
It’s perfectly close to my office Nothing to note
- 3/5
We stayed same place last year Was little disappointed. Even paid a little more for the “comfortable” room
- 4/5
Clean room and easy check in process.
- 1/5
2. Bathtub drainage problem – The bathtub water was not draining properly. Water was not going through the drain holes, causing the tub to fill up to nearly one foot of standing water while I was bathing. This was uncomfortable and unhygienic, as I was essentially bathing in stagnant water. These issues made my stay quite uncomfortable.
- 5/5
Yes
- 5/5
Yes
- 5/5
Good room good breakfast
- 5/5
Yes
- 5/5
Clean
- 5/5
The staff were wonderful, room was clean! Wonderful stay
- 5/5
Angel has been a delight every time we stay here. He is a valuable asset, always ready to help, and has a great attitude. Thank you Angel
- 3/5
Room was clean, staff was supper nice and professional. The jacuzzi was broke, not able to get hot and this was a major disappointment.
- 5/5
Food was excellent!
- 3/5
Staff was kind. The room was clean, however the bathroom had a hair on the counter and the sink had an extremely slow drain. Had to have been clogged prior to our arrival as this seems to have been an ongoing issue. Other than that, we had a pleasant stay.
- 5/5
yes
- 4/5
For the price and close location to 405 fwy and lax, its a great hotel at almost half the price
- 2/5
There was a smell in the bathroom and there were lots of stains on the towels. The shower water was so weak that it was difficult to shower. I probably won't be staying at this hotel again.
- 5/5
the room was clean and stuff was nice
- 3/5
$25/day parking charge.
- 5/5
Overall had a very nice stay would definitely be back!
- 5/5
Convenience, cleanliness and spacious room.
- 5/5
The room is clean, quiet, and cozy. The breakfast as my experience I'd say here's 10 out 10 when comepare to the others hotels with the similar price (and if you choose to purchase breakfast option on the app which is not expensive at all)
- 5/5
Nice
- 2/5
Breakfast extra $22 per cap, not a lot of selection basically eggs and cereals, parking $25 per night, they don't clean your room daily, place as a whole is average, fire alarm went off at 7:20 am one of the days for no reason. Go somewhere else really
- 5/5
Room was clean, staff was friendly and helpful. Enjoyed the bar area and the jacuzzi was nice and relaxing.
- 5/5
Yes
- 1/5
The property lobby was clean yet smelled as if the floor was being cleaned with dirty water. Upon checking in and going to my room I noticed that the carpet was FILTHY, the paint in the room was chipped and it felt as if I was staying in a neighborhood motel instead of a respectable hotel chain I declined to stay there at all and the Hotels.com representative refused to give me a refund or allow me to change hotels. I am very dissatisfied with the level of service I received and as a result, I will not be using Hotels.com in the future, which saddens me because I have enjoyed the ease of use in the past
- 5/5
Clean room and comfortable bed.
- 4/5
I reserved a room, not a handicap room. The bed was hard not comfortable and very low.The TV remote was terrible could not understand how to operate . I gave 4 stars for customer service and cleanness.
- 5/5
staff, good job
- 4/5
The staff were great. The food was great. Yes room was clean and comfortable but, there was a stuffy smell and there was no hot water.
- 4/5
I chose this hotel brcause it was near an event I was attending. The facility was clean. The room needed updating but efficient. I loved the breakfast buffet; not just pastries and cereal. The hotel is not near many activities but the public transportation status was a short walk outside the hotel. If I needed to stay in the area again, I would stay there again.
- 5/5
yes. yes
- 5/5
Abigail was so helpful and kind. Thank You 😊
- 5/5
Cleanliness and friend staff.
- 1/5
Front desk checked me in the room I walk up to the room the worker is in the room chillin on the bed talking on the phone . How rude of yall to check me in a room a worker is chilling on the bed
- 4/5
rooms are nice and the staff is responsive and nice!
- 5/5
Great staff, clean room.
- 2/5
The rooms aren’t as advertised online, they’re dark and outdated, the back view of the building is of trash, windows were so filthy that I couldn’t see out of them, the common areas and the lobby areas are the only nice things to look at, the food inside the restaurant was terrible, overpriced and very limited items to choose from, I definitely wouldn’t recommend this hotel for the price and location.
- 5/5
Very nice hotel .
- 5/5
Good
- 5/5
Everything so fine
- 3/5
Wish I had known that check in was digital.
- 5/5
Always happy with Hilton
- 1/5
this hotel is very dirty air/heat cond. dust dirt all over face in morning heat throw dust dirt all over they cheaned it supposedly but dirt still remains. Staff is rude people here don’t like to help guests Managers seem like they are mean very quickly to guests I think that hilton hires mentally ill people who should not be servicing the public.
- 5/5
Overall it was great. Clean and modern.
- 5/5
Great customer service, clean room friendly staff
- 5/5
Good place
- 5/5
The night person who checked me in was super friendly and upbeat which was refreshing. My room had the most comfortable bed, sheets and pillows I have ever slept in. Also it was very quiet in the hallway, so I was able to sleep all night without any noise. The room was clean (and smelled clean) except there was a dirty fork sitting next to the coffee machine which was gross, but I put it outside the door. Out of sight, out of mind. All in all a great stay and night's sleep after a long international flight.
- 5/5
The property was perfect in every way. My biggest gripe is not with the Hilton whatsoever, but it is with Expedia as a whole. When I arrived Abigale C. Was very pleasant and friendly but had told me that that they had not received my reservation from Expedia. She was kind enough to call expedia customer service where she was then harassed about her personal information despite already knowing that she was an employee and not a customer. Abigale was nice enough to allow us into our room despite Expedia’s lack of communication for my reservation confirmation. F Expedia.
- 5/5
Clean and safe location
- 5/5
Rooms were comfortable. But we do not like the way TV is set up. no numbers on controller and choice on TV very limited. How about using Direct TV?
- 5/5
My stay was very nice! I had no issue with getting help from front desk when needed and they accommodated me in every way they could! The room was very nice and clean and had everything I needed to enjoy my stay!
- 5/5
Everything was great
- 5/5
O
- 5/5
The room was clean. Bed was comfortable and the parking was super convenient.
- 4/5
Rooms are expensive enough without charging $25 per night extra. Get rid of parking fees
- 5/5
Great staff
- 5/5
The location is great, and it’s conveniently located near the freeway.
- 5/5
Clean and safe property. Easy parking. Eco friendly
- 3/5
Old washroom...
- 5/5
Just a quick trip this time but the room was very comfortable and clean. I enjoyed a good nights sleep in a comfortable bed.
- 5/5
Very clean hotel!
- 5/5
In transit back to Canada; everything was more than expected. Good parking makes a big difference.
- 2/5
Mismatched amenities. Room had a different phone 330 assigned and it is not working and cable was assigned to a diiferent floor. We kept getting room 317 request to connect to our room 230.
- 3/5
Cleaning crew never came. I guess they only come every other day
- 3/5
The power went out around 8 o’clock, no television for about an hour. The shower leaked all over the bathroom too.
- 5/5
The rooms are always clean. The staff is friendly. The restaurant has delicious food.
- 5/5
None
- 5/5
Great staff
- 4/5
Overall experience was pretty good. only downside was the toilet was too low and many bright lights outside the window.
- 5/5
Convenience
- 5/5
We like this place.We are here the third time,and we like this hotel.
- 4/5
Everything was great however the shampoo was empty and the conditioner holder was broken
- 3/5
Good
- 4/5
My lower star was because of the pool. I went for a swim right when the pool opened 8am in the morning and there were no towels, and they didn't come out until a couple of hours later to clean the pool and turn it on. Also, the jacuzzi was out of order and all yellow/green.
- 5/5
Professional young men at the counter.
- 5/5
Good customer service, clean and spacious room
- 2/5
Shower heads are very crusty, they need to be changed out. There was a pipe leak in our room and we were moved to 3 different rooms, one room the air conditioning had a mind of its own. Kitchen staff was rude..i asked for a plastic spoon and he told me to.ask the manager..guy said hes not sure if i was staying there..that was racists and rude..ive stayed there w weekends in a row and had a not so good experience both weekends, probably will not be staying there again.
- 4/5
Please clean the jacuzzi more frequently!
- 3/5
Rooms are good, but definitely needs maintenance. Shower head was disgusting, black mold under shower shelves ,linen looked like someone had bleed on it and it wasnt washed..
- 5/5
My room happened to be in front of the pool, but it was rather quiet. Facilities as well as my room was clean and spacious. The front desk folks were nice!
- 5/5
The bed was hard and the TV remote was difficult to understand there wasn't much selection of what to watch and I couldn't cast my apps on my phone to the tv
- 5/5
Thank you
- 5/5
N/A
- 5/5
Great stay
- 3/5
Stay was ok. No shuttle to the Inglewood area for the Forum or Sofi. It is the reason people go there. The location was fine but not exactly convenient for the area that has absolutely no parking yet they charge parking onsite without any shuttle service to areas around would be nice.
- 2/5
Mislead by booking . Breakfast was not included. Bed was squeaky and uncomfortable . Linens smelled like strong scent of bleach and were also stained. Shower was dirty. Floor was not vacuumed. Bathroom sink kept clogging. Sounding like water dripping from upstairs all night. Air didn’t blow cold.
- 5/5
Great
- 5/5
Very clean, friendly staff, nice stay
- 5/5
Really comfortable
- 5/5
My boys and I really liked this property. The staff was very helpful. Our room and common areas were clean and well maintained. The only issue was the elevator was not always working. The location is great, close to lots of great eats.
- 3/5
It was a good clean hotel.
- 5/5
Clean , safe , accessible, pleasant staff , microwave and refrigerator in the room.
- 4/5
Nice lobby and dining area.
- 5/5
Everything went well!
- 2/5
The view from my room was the 405 freeway. Constant noise. The air-conditioning unit must have been replaced at some point, and the wall controller was no longer connected to it. I spent two plus hours trying to stop the cold air. I did finally check the air-conditioner and was able to shut it off eventually, but then you hear the freeway noise. How about a sign on the nonfunctioning wall controller?
- 2/5
Hotel’s lobby was nice and clean but not sure about rooms. Our restroom was not stock with toiletries we would usually get from other Hilton properties. Toilet paper was not restocked had to request and pickup since room service wasn’t available. Towels had stains and felt like cardboards.
- 2/5
The room was dirty, there was no hand soap, rust in the showers, there was hair on the sink, beds & pillows were very old and uncomfortable, the phone didn't work, an alarm went off and we tried to call to confirm everything was ok, and the phone didn't work.
- 4/5
Didnt like the hidden fees when checking in and we couldn't close the curtains in are room. Resulting in it being extremely bright in our room. The sunrise wasn't something we wanted shining in our room. Staff also lied and said the other hotel had an indoor pool when they didn't have one.
- 5/5
Everything was clean and
- 5/5
It was a very great place to relax for the weekend, and also, the onsite restaurants served very delicious and enjoyable food.
- 4/5
Nice and clean all good so far!
- 5/5
Plenty of parking with all night security in the parking lot. Paid an extra $5 fee for breakfast included and was definitely worth it. Staff was very friendly and accommodating to an early check-in when we called ahead. Will definitely be booking again when we are in the area.
- 5/5
Quick and exelent services
- 3/5
We had to change rooms because when we got to the first room, we noticed one of the beds had red lipstick on the top comforter. The bed had also looked undone, like it hadnt been made and possibly still dirty. The ice machine on this floor also did not work. The bathroom also didn't seem clean at all. There wasn't any hand soap either. We called and requested a different room and they grantes us our request. Other than apologizing, they did not offer anything for the inconvenience. No upgrades, nothing.
- 5/5
Staying at this property, made my first visit to Los Angeles that much more enjoyable and relaxing. The staff were very helpful, professional, and efficient! The breakfast was tasteful and the hosts customer service was on POINT! Thank you for the great experience!
- 5/5
The room was clean. It was very beautiful very nice. Really enjoyed myself.
- 4/5
Friendly staff , clean
- 5/5
The hotel was nice and clean. The staff were very hospitable .
- 4/5
I think a comped stay would belp. Victoria Lewis
- 1/5
My shirt got damaged and the manager hasn’t
- 4/5
Everything was great. But the WIFI didnt work for us
- 3/5
turned off automatically and didn’t have proper sleep at all
- 4/5
The hotel was good, and clean except body wash not replenished, microwave was not working and tv for my girls movie night was also not working…. A bit disappointed as that was what me and my girls was looking forward to do after a tiring day outside..
- 5/5
Everything was wonderful, all the staff are excellent. The only thing I have to critique is that the Peloton Bike wasn't working at all, but otherwise wonderful!
- 2/5
Last night the fire alarms went off throughout the night. It interrupted sleep all night. When I reached out abt it, was advised could only get honors points? No compensation for a night of no sleep??
- 5/5
I have loved this hotel since inception! My daughter who is now 26, had her sweet 16 party here. Also we stayed the weekend there to keep the celebration going that u RSS at
- 4/5
It was an amazing experience and I will be back.
- 5/5
Good location for our early morning flight out of LAX.
- 5/5
Alex was the one who checked me in. He was very friendly and helpful. We enjoyed our visit there.
- 4/5
I had good experience at this hotel. It allows early check in.
- 5/5
Very good and accommodating, some issues with your gym equipment not working
- 5/5
The hotel is always clean. Food is delicious.
- 5/5
It was a great stay
- 2/5
I liked it was close to food, beaches and the highway. I didnt like that i found what looked like a flea in my bed, and got home and gound many bite marks on my body. Also we asked for room service since we stayed for one night and we did not get it. I had to go ask for clean towels and took the trash out myself because room service never came.
- 1/5
Pointless to charge $40 parking
- 5/5
My experience was great. The staff were very friendly. I love how clean the hotel was. Thank you so much.
- 5/5
Excelente
- 5/5
I had several meals there. The food was really good! The hotel was easy to get to, clean and quiet.
- 4/5
Decent place with a fair price for LA
- 5/5
Very nice hotel, clean rooms and convenient I will definitely stay here again.
- 5/5
This place is so great.Inside was so pretty and our room was so great.Friendly staff and very helpful.
- 5/5
zook to caRight from the beginning the staff that ARE NOT bellman, took me to my room in the wheelchair and helped me get settled. On my last visit the next week, a similar thing happened: Another employee, who was having a managerial meeting in the restaurant area, LEFT the meeting, went all the way to the front entrance (,it's a CONSIDERABLR WAyLK for a disabled person, like myself, took my belongings from my cousins SUV, put ALL my belongings on a cart, and pushed it to Reception. My QUESTION FOR FUTURE STAYS IS: Why don't you have Bellman Services? Why don't you have wheelchairs available??? I had the Same problem when I left: Mo one avauyo help me reach the frueith all my belongings. Surely s name brand hotel like HILTON is well heeled enough to hire at least one or two people to assist guests?
- 3/5
Room was fine. We had an issue with a stained bed comforter and towels with holes, The hotel did though immediately change the sheets and gave us knew towels. They also gave us a room credit. So the customer service was in it. We were thankful. The breakfast was included in our price we paid. It was cooked to order or buffet. The food was good. We had omelette and French toast. The breakfast staff were working very hard. Lots of people were at breakfast when we were there. The photos when we booked made us think we would have an ocean view. Overall staff was nice just didn’t like location.
- 5/5
we have a great time
- 2/5
The rooms weren’t cleaned even after requesting, shower in the bathroom wasn’t working, the phones to call front desk in the room weren’t working either, no coffee or creamer was there, even the basic toiletries like conditioner and soap weren’t available in one of my rooms
- 4/5
They provided a safe room for me next to the elevator. The rooms are beautiful and clean. Breakfast was the bomb! Perfect omelet!
- 5/5
Felt safe with family , well kept property, friendly staff we will definitely stay again .
- 3/5
First, they placed me in a handicap room that I did not book in the room was not clean upon entering in the bathroom was filthy. I went down to the front desk. They comped my parking and gave me a much better room however, the key never worked to the room so I had to have someone open the door every time I left, which got a bit annoying. I appreciate the accommodation and the area was nice. Just some technical issues.
- 5/5
clean, friendly staff
- 3/5
It was decent. Didn't realize it was rows of motel/lodging in the same place. Digital key is not straight forward. Couldn't access outside door with it. Had to go around to go get physical key. Not too far from airport.
- 5/5
Clean and quiet
- 4/5
Overall really nice
- 5/5
Clean
- 4/5
Location was good
- 3/5
Toilet seat had brown dirt on it and in the bowl. Pillowcases were stained. Got new ones, still had stains on them. Front reception was helpful, efficient.
- 3/5
After paying for the room, you still get charged for the car space, you pay for literally every other thing. The TV is just available for you to connect to your phone or laptop. The drawers are old, the AC and refrigerator had the noise, it was very uncomfortable. I went with a toddler but she couldn't sleep cos of the noises. I will rate it a 3.5
- 5/5
Amazing
- 5/5
great
- 4/5
Check-in went smoothly. All of the staff members I encountered—whether directly or indirectly—were friendly, helpful, professional, and always had a smile, from the front desk to housekeeping, the bartender, management, and breakfast staff. The hot tub was great, and the lobby/bar area was clean, inviting, and nicely maintained. My room was clean and overall decent. The only downside was the bed, which was much too firm for my comfort.
- 5/5
In N Out .
- 5/5
It’s a very nice hotel lots of parking but to get to it was weird. Took us through back roads
- 5/5
staff was treating me with kindness and my hotel room looked incredible.
- 3/5
Not amazing: that you had 1 elevator down and 1 BARELY working and didn’t notify us as you were checking us in to our 3rd floor room. We had to search for staff to find out what was going on with the elevator. ALSO NOT amazing was the alarm system testing that was going on while we were trying to catch up on sleep. Something we also were not notified about at check in. Oh another thing not notified about at checking in was that the breakfast required vouchers so we had to do our own searching to figure that part out so So maybe a better informed front desk..
- 3/5
Good stay. Few elevator issues, were inconvenient. Had to survive the fire alarm test and that was rough on my daughter. Would consider staying again when elevator is fixed, because we missed out on pool and gym.
- 3/5
We came for a stay Thursday through Sunday not one day. Did we get our room serviced every day I called Friday and Saturday morning to specifically request service service still was not given on Sunday morning. We had housekeeping knock on our door early to service the room only when they knew we were checking out.
- 5/5
Convenient if you go to Redondo Beach for a family gathering.
- 5/5
Very nice hotel, clean, and friendly staff
- 5/5
Comfortable bed and pretty reasonable price.
- 5/5
Everything was perfect and went smoothly! Highly recommend!
Frequently asked questions about Hilton Garden Inn Los Angeles/Redondo Beach
Does Hilton Garden Inn Los Angeles/Redondo Beach have free Wi-Fi?
Does Hilton Garden Inn Los Angeles/Redondo Beach offer parking?
Does Hilton Garden Inn Los Angeles/Redondo Beach have meeting spaces, conference centers, or conference rooms?
Does Hilton Garden Inn Los Angeles/Redondo Beach have a fitness center?
Where is Hilton Garden Inn Los Angeles/Redondo Beach located, and how walkable is the area?
What's nearby
- LAX Airport 3.9 mi
- Santa Monica Airport 9.6 mi