Hampton Inn & Suites Sacramento-Airport-Natomas
About Hampton Inn & Suites Sacramento-Airport-Natomas
Ideally located just minutes from downtown Sacramento and the Sacramento International Airport, this comfortable hotel offers convenient amenities near a variety of attractions and recreational activities. All guest rooms offer a TV with on-demand movies and cable channels, a refrigerator, a microwave, a coffee machine, and an private bathroom. Select rooms include a sofa bed. Guests will enjoy free amenities such as high-speed internet access and a daily continental breakfast at the Sacramento Hampton Inn. The hotel's fitness room and outdoor heated pool are great places for guests to relax after a long day. Hampton Inn & Suites Sacramento features a great location near shopping and dining as well as the city's vibrant arts scene. Guests can explore the California State Capitol, the Discovery Museum of Sacramento and the Sacramento Zoo easily from the hotel. The nearby Sacramento River is great for activities such as hiking, fishing, boating and more.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
Reviews
Guests generally appreciate the friendly and helpful staff, cleanliness, and comfortable beds at this hotel. However, some have experienced issues with room readiness, noise, and certain amenities such as air conditioning and parking.
- Friendly and helpful staff
- Cleanliness
- Room readiness issues
- Noise and air conditioning problems
- 5/5
The hotel was extremely clean and perfectly located for options for dining nearby. The shuttle to the airport was also a huge plus for our family
- 5/5
Great
- 5/5
Incredible staff when you check in and when you check out!
- 5/5
Best stay in sac area so far! Loved the property and the amenities!
- 5/5
Staff was kind and helpful.
- 3/5
The room itself was great. However, I had specifically selected this hotel for the airport shuttle since we had a flight out at 5:50 a.m. the next morning. Unfortunately the shuttle only runs every 40 minutes in the morning and the shuttle for the time period that would have worked for our flight was already full when we checked in at 6:30 the night before. The one before that only had one space available. As a special favor, they offered to take us at 2:30 a.m. We ended up paying for a Lift driver who got us there at 4:25. The hotel is only 10 minutes from the airport so I don't understand why additional shuttles can't be scheduled if there is a need for them.
- 3/5
SPACIOUS ROOM STAFF
- 5/5
Very happy
- 5/5
The staff is friendly and helpful. The room is well appointed and comfortable. The location is excellent with lots of dining venues.
- 4/5
Very good
- 4/5
Very good
- 4/5
Very good
- 5/5
My go to hotel when I'm flying out of Sacramento, always clean and comfortable, and very convenient.
- 1/5
Breakfast is still ok and there is no hut tub.
- 5/5
Exceptional
- 5/5
After a VERY late flight, the shuttle service was appreciated since we got in after the rental car desks were closed.
- 4/5
Airport shuttle was easy. Check in quick and efficient. Nice hotel
- 3/5
I paid for a king and I got two double beds.
- 4/5
The room was nice. The desk booked us on the first airport shuttle out the next morning. That morning the desk clerk said we weren't booked and there wasn't anymore room. Had to pay for an Uber. Luckily one was available quickly.
- 4/5
The desk booked us on the first airport shuttle out the next morning. That morning the desk clerk said we weren't booked and there wasn't anymore room. Had to pay for an Uber. Luckily one was available quickly.
- 5/5
Transport to airport. Clean and located close to multiple restaurants.
- 4/5
Air conditioning was very loud. Shuttle arrangement was poor. I tried to message them the day before through the email message option but it didn't work. We ended up having to leave at 3:20 am, 3 hours before our flight. She finally said the message option didn't work.
- 4/5
Nice room and staff. Air conditioning was very loud. Shuttle arrangement was poor. I tried to message them the day before through the email message option but it didn't work. We ended up having to leave at 3:20 am, 3 hours before our flight. She finally said the message option didn't work.
- 5/5
Transport to airport. Clean and located close to multiple restaurants.
- 4/5
It was a really nice surprise that breakfast was served from 6-10. That’s the longest window yet!
- 5/5
Convenient to airport. Great that breakfast was included. And it was a good breakfast.
- 3/5
The breakfast was very good and the location was very convenient. The sleeping. We were in room 225. The mattresses on both beds were awful. Neither my husband or myself got any sleep. We were upset that we paid so much for the room and couldn't even get comfortable in the beds.
- 5/5
Convenient to airport. Great that breakfast was included. And it was a good breakfast.
- 3/5
The breakfast was very good and the location was very convenient. The sleeping. We were in room 225. The mattresses on both beds were awful. Neither my husband or myself got any sleep. We were upset that we paid so much for the room and couldn't even get comfortable in the beds.
- 5/5
At airport
- 4/5
Location and safe
- 5/5
Clean friendly welcoming employees
- 5/5
Clean friendly welcoming employees
- 4.5/5
How clean the room was.
- 4.5/5
How clean the room was.
- 5/5
We had a very nice stay. Nice, clean rooms and good breakfast. I'd recommend this hotel.
- 5/5
Parking is secure enough for a city location. We did not stay long enough for breakfast though it looked quite good as we passed by.
- 4/5
Overall, the stay was just fine and what you'd expect from a Hampton Inn. The only reason I'm giving this a lower rating is because I booked it specifically because it advertised electric car charging. However, when I arrived, the woman said they have it listed because there are wall plugs available outside. Not chargers, but a typical wall outlet which requires you to have a charger available, which isn't what you get with a rental.
- 4/5
Super large room. Bathroom was awkward. Small kitchen bar area. Breakfast okay. Would stay again.
- 5/5
This is the 2nd time we stayed. Everything is great about the hotel & area around
- 5/5
Great stay. Good breakfast.
- 3/5
Room clean enough...an aroma of weed permeated the area, but the room was fine. Breakfast was great and the service also great.
- 5/5
Everything was great!
- 4/5
The property was nice and the rooms were comfy. The staff were friendly and helpful. At one point during our stay, our pets just randomly stopped working. While the front desk was helpful, it was still a bit frustrating. In general the property was clean and well maintained, however, it was apparent they don’t pick up the pool area often. There was trash by the jacuzzi, and it remained all for nights our stay.
- 5/5
We did like the breakfast very much and the staff were nice and welcoming.
- 4/5
The breakfast was pretty good. Better than expected. Room and parking were good as well. Front desk person was very helpful.
- 5/5
Very very good hospitality hotel was clean everyone was willing to help didn't make you feel like you were bothering them Great location parking was good up front service was good overall I ready to 10 and I'll go back again and stay Thank you
- 5/5
Clean, comfortable, and safe. The room was very spacious. Two suggestions though, take down the TV in the breakfast room. Especially if you want to have the channel on a right wing propaganda channel like Newsmax. Also, there was a cheer team staying at the hotel and it would be wise to stack the families on top of each other so that other guest don't have to hear them practicing at 6am!
- 4/5
Reasonable facility for the price
- 5/5
Always my go-to hotel whenever I visit Sacramento! Their breakfast specifically is the main reason, as I love how they keep it different every day, and the staff is always cleaning up and making sure there's food present. Friendly staff and with their renovated rooms its more modern and clean.
- 5/5
When we go to Sacramento for an overnight stay, this is usually our preferred hotel. It is clean and kept updated. The rooms are spacious and have pretty much everything we need. The breakfast is abundant and fresh. Parking is easy.
- 4/5
Very clean,amenities are very good. Just wish the pillows were softer very flat not much to them.
- 5/5
Breakfast was great. Parking easy
- 5/5
We had to leave before breakfast but the coffe and tea was always fresh!
- 5/5
Parking was both easy and felt safe. Staff was helpful when needed. Breakfast was very good, they even had orange juice. Nice, clean working hot tub and heated pool. Great over all, would stay here again.
- 5/5
Friendly staff, Beautiful and large room, clean
- 5/5
Staff was extremely attentive. Rooms were very clean and the beds were comfortable. Would definitely stay here again if I return to Sacramento.
- 3/5
Breakfast was great--really appreciated the staff and the variety of foods every day. The room was disappointing. Fixtures such as the toilet roll holder were loose and falling off walls, the bathroom light stopped working, there were several spiders running about, and on our first night, we pulled back the comforter on the bed to find stained sheets. Also, the hotel hallways--and the elevator in particular--smelled musty.
- 5/5
We flew in late at night. I was embarrassed to take my daughter to the room. It smelled like marijuana so bad.
- 2/5
The hotel itself was nice, no complaints in the actual hotel, however we traveled with family and they also stayed at the hotel and safety was is a huge concern. Our family member parked where they were told to park in the hotel parking lot and had their Cadillac converter cut in attempt to steal it! There are signs that hotel is not liable for customers parking in their lot, however we were told this is a known issue for the area. Increase in security and lighting would help. There are also no cameras so nice place to stay but park at your own risk, which we didn’t feel was worth it.
- 4/5
Menu for breakfast is low quality but on time Great hotel otherwise. All hotels are about maximizing profit for shareholders these days so quality of food is subpar. Parking was safe and plenty of it available.
- 2/5
Just fine, for a quick stay. Check out is at 11, when walking back from breakfast hotel staff was about to enter our room at 9:45, even though we had not checked out. That’s my only complaint. My 13 year old was still in the room and she would have had to deal with someone walking in on her, which is not ok.
- 3/5
Yes
- 5/5
We felt like we were home. Our room, the pool, the gym, the laundry room, and the grounds were clean and organized. The complimentary breakfast was a feast! Lots of options, delicious, and the staff kept everything clean and well organized. Every single staff member greeted us when passing by, everyone was so friendly. We will definitely be back!
- 5/5
close to airport, but early shuttle was already full by the time we arrived.
- 5/5
Pleasant staff. Awesome room, lots of space
- 4/5
We checked in easily, room was clean. But good lord, the pillows!! PLEASE! I beg you to get better pillows! Didn’t sleep well at all and had a 6am flight. Exhausting morning :(
- 5/5
Clean and comfortable as always
- 5/5
the hotel had everything I needed, thank you so much for peaceful stay
- 5/5
Staff and the receptionist was very friendly and helpful. The room was net and clean. Breakfast have good variety. The only complaints i have is that my room is right in front of the elevator.. so it woke me up several time at night
- 5/5
Perfect
- 4/5
Clean room and bathroom. Courteous staff. Breakfast to go.
- 5/5
Great Customer Services!!
- 5/5
Fun decor
- 1/5
Rooms were clean. Check in was smooth and person was friendly
- 5/5
Very comfortable stay. Great breakfast options.
- 4/5
Very nice staff. Clean rooms. The hot tub was broken which was a disappointment.
- 5/5
Clean, friendly staff. Great shuttle to airport.
- 5/5
Definitely one of the best places have stayed. I was able to take the shuttle to and from the airport. Beds were gray and the atmosphere was amazing.
- 5/5
Clean room. Friendly staff. Convenient airport shuttle
- 2/5
Rente por el jakusi y no servía deberían avisar que no sirve y la muchacha que me registró no me atendió como debía llegue primero que otra persona y la atendió primero a ella y yo ya tenia rato esperando eso no me gustó para nada.
- 5/5
Staff
- 3/5
Room was great- clean and comfortable. Staff was friendly and helpful. However, the hot tub was colder than the pool and that was one of the main reasons I booked this hotel. The front desk staff did not know that it was not working. That’s poor communication either from previous staff or another employee
- 5/5
Beautiful and clean room. Breakfast was great with huge variety of options.
- 3/5
I traveled a lot, i know the difference of a good hotel. We don't care much about food, but pillows and mattress is very important.
- 2/5
Refrigerator and room did not work no soap to take shower with
- 5/5
Clean and refreshed. A good breakfast on offer. Staff friendly. Free parking
- 5/5
Shuttle to airport was very nice
- 1/5
Although breakfast was included, we were unable to take advantage of it due to our early-morning flight, and the front desk did not offer any grab-and-go option. The hotel is located at the end of a driveway, far from Safeway, fast food, and restaurants, and there were homeless individuals in the area, which did not feel safe to walk around. In addition, although the hotel offers a free airport shuttle, you must call to reserve it after arriving at the airport, and the wait time is about 15 minutes since the shuttle is shared with other nearby hotels. The morning shuttle is also very crowded—even though we took an earlier shuttle at 4:40 a.m. instead of 5:20 a.m. Reservations can only be made at check-in, so you may end up needing to take an Uber or taxi instead (approximately a 15-minute drive).
- 5/5
Yes
- 5/5
The staff was so nice and helpful.
- 3/5
The room was great but the heater didn't work and the shower only got to lukewarm, even after waiting 10 mins for hot water.
- 5/5
We didn’t have a chance to sample the breakfast due to having to head to the airport in the wee hours of the morning but the coffee available in the lobby was good and the shuttle driver was really helpful! Bed was very comfortable and the room was great. We would stay here again.
- 5/5
Yes room was very nice
- 4/5
Clean and courteous. Basic room but spacious.
- 5/5
Friendly , convenient, spacious, and clean. Overall, great place for a decent price!
- 5/5
Yes
- 3/5
Average. Room was not clean, hair on the floor, no kleenex
- 5/5
Bed could use replacing but that seems normal at hotels.
- 5/5
Clean room - friendly staff
- 5/5
Staff were friendly and helpful. Good breakfast.
- 5/5
Great place to stay if you have an early morning flight. Lots of restaurants, stores and gas nearby. Clean facility. Just off I-5 about 5 min to airport. Quiet.
- 5/5
Very short one night stay. Took early shuttle to airport so missed breakfast. Nice large room and bathroom. Liked the water/coffee station in lobby. Convenient shuttle to airport
- 4/5
Friendly desk. Room a little dark but clean. I liked the bed, which was more springs than foam.
- 4/5
The room was spotless.
- 5/5
Extremely happy with the rooms and the people were great. Breakfast was a delight and the experience was great. Thank you !
- 5/5
It’s beenStaff at hotel were all friendly and helpful. It’s been remodeled it’s clean and orderlly Only complaint where the mattresses are a little extra firm - - - a bit too hard for our poor old backs - - ha ha but other than that, we enjoyed the room very much!
- 5/5
Checked in after 11pm. Shuttle to hotel was good. Check in was slow because only one clerk on duty and there were two people ahead of me. He was very efficient and thorough. Breakfast was good except oatmeal and waffle batter ran out and it took awhile to get refilled. We weren’t there long enough to do a better review
- 5/5
It was a great stay. Clean room, nice staff wide variety of options for breakfast.
- 5/5
Clean and spacious room. Digital key worked seamlessly. Comfortable bed.
- 5/5
Excellent place to stay. Loved this place. Nice staff and a great room. Loved the breakfast.
- 5/5
Nice staff
- 5/5
They let me park outside temporarily. Also, I forgot to check out and return the keys. They didn't charge me for that after I called back at 11:00 a.m. -ish.
- 5/5
Room was excellent. Microwave and fridge. Staff was superb. I didn’t realize my takeout bag was dripping as I walked toward elevator and they cleaned it up as soon I notified them. Hot coffee in lobby all the time I passed through.
- 5/5
Room was very clean. The staff were amazingly polite and friendly. VERY qelcoming
- 3/5
Our room was freezing cold when we entered, 66°!
- 1/5
Shuttle good room terrible no hot water floor wet sheets on bed to small room would never get to a comfortable temperature long walk to room at 65 years old
- 5/5
Nice room & hotel. Really liked convenience to several restaurants & grocery stores. Convenient airport shuttle. Overall, a good stay.
- 5/5
Easy on off freeway, clean room and good variety at breakfast. Would stay again :)
- 3/5
When we arrived at the hotel, around 6:15 pm, to leave our luggage in our room before going to the car rental drop off, we were told that the shuttle service was unavailable, beause the driver had gone home and that we should call an Uber.
- 1/5
We were without hot water and tv did not eork
- 5/5
Everything was perfect friendly staff and they do park and fly so that was so convenient to leave our car and shuttled to the airport and they came within 10 minutes of getting our luggage for a return pickup!
- 5/5
Nice quiet clean. Lots of businesses to walk to.
- 5/5
Great stay! Would definitely come back.
- 5/5
Quiet room. Friendly and competent staff. Very clean and comfortable. I have stayed here many times when visiting my daughter and her husband.
- 1/5
staff was inattentive, rude, dismissive, and lazy. I had to say Hello to them before I was greeted. Check in guy was rude and did not feel like he wanted to be there. it was our wedding day but he made use feel like he had other things to do. We also requested a late check out and were assured we would get a call in the morning since the night staff could not help us. No call was placed to our room. Luckily I woke up early and was able to request a late check out since we had a late night and no call was placed to our room. When i asked for late check out the front desk made it seem like we were giving them a hard time. terrible service and experience. The room's bathroom was also filled with tiny bugs. many bugs were crawling through the towels we were provided to clean ourselves. I can guarantee I will never recommend this place to anyone. this was supposed to be a treat for my wife but she was horrified by our stay. the only reason we stayed was because we were so exhausted that we had to sleep before we continued traveling to our home. I would give negative points if i could
- 3/5
The bathtub was dirty. I could feel the scum.
- 4/5
Did not have breakfast but the shuttle service was amazing and such kind drivers!
- 5/5
Sausage, eggs, waffle bar and more. They have coffee, hot chocolate and tea always available. Staff were great. The area of town felt safe, and lots near by. Only down sides, I was woken up a few times by guests in the hall at 2 and 3am but we were near the elevator. Normally when we stay at this hotel chain they have access to streaming services, and they don’t here.
- 3/5
Yes
- 4/5
Have not had breakfast yet
- 5/5
Check in was fast and easy, parking was great,we had an end unit which was big,great size tv and room was cleaned and well stocked with towels, bed was comfy and so was pillows, nice that they gave you bottle water upon check in. Would definitely sray again.
- 5/5
Yes
- 4/5
Clean room and bathroom with amenities. Breakfast had a great variety. The coffee was terrible though.
- 5/5
Website reports an EV charger- but they do not have them implemented yet. This was a little disappointing, but other than that good stay for the price.
- 5/5
Yes
- 5/5
Room was very clean and large. Staff was amading
- 5/5
Good
- 5/5
Very clean room, big. Very good check in.
- 4/5
Everything was good, we rested and continued our trip. The only problem was my son forgot his headphones and they said. They weren’t there. But I’m 100%sure we left them by his bed
- 4/5
Worked well with airport travel
- 5/5
Had to leave to early to get breakfast. Staff was very friendly and helpful - when they realized we wcouldn’t get a shuttle in time for our flight they arranged alternative transportation. The room was very clean and the instant she saw that we had mobility concerns the were immediately accommodated.
- 4/5
Clean Room - Nice Hotel- It was quite loved that! Nice Staff I will stay again
- 5/5
Close to airport, clean
- 4/5
Clean property. All the amenities. Helpful staff. Good breakfast options. Decent coffee. Room was clean. Convenient airport shuttle and lots of onsite parking. Walkable dining options and shopping nearby.
- 5/5
Everything was top notch. The room spacious, clean and had everything I needed. The staff was helpful and courteous. The Hotel was near a variety of restaurants. The airport shuttle was on time. I will always try to stay at the Hampton Inn and Suites in the future. Also, the breakfast was top notch.
- 5/5
Requested a shuttle ride to the airport early morning, it was nice to get a reminder call and were very prompt. Breakfast was amazing! I love the variety each day. And last but not least I love how coffee is served 24 hrs a day, my favorite part. If given the chance I will definitely be staying again if the chance arises.
- 1/5
Items stolen out of the back of my truck
- 4/5
Convenient location, great breakfast, friendly staff
- 5/5
This location has been remodeled and everything was new. Very comfortable beds. Pillows were nice and soft. Great breakfast served 6:00am to 10:00am. Really appreciated the extended hours. Will definitely stay here again. Highly recommend this location.
- 5/5
So convenient, the bed was very comfortable. Great stay
- 5/5
Easy airport access. Perfect for early morning flights.
- 5/5
Clean comfortable room close to the airport.
- 5/5
Great service, close to restaurants, construction was going on, but our room had been updated.
- 5/5
The room was clean. All the beds and sofa sleeper were comfortable. We had everything we needed. Breakfast was very nice. Front desk information was good.
- 5/5
very good experience, would definitely stay there again.
- 4/5
Plenty of places to eat within walking distance
- 5/5
Very nice place. Clean, great staff, rooms were modern and up to date furniture and fixtures as well as good craftsmanship throughout the building
- 5/5
The property was easily accessible to dining and transportation. The shuttle was very helpful. They were very friendly.
- 5/5
The bathroom tub/shower faucet came off from place and it was not secure at all while taking showers.
- 4/5
Nice and clean room!
- 5/5
Very nice place to stay
- 5/5
near airport
- 4/5
Large room. Well lite
- 5/5
Staff at the hotel have all been very helpful.
- 5/5
The room was very comfortable and clean
- 4/5
The staff was so kind and helpful
- 2/5
Place was under construction. Bathroom smelled like pee.
- 5/5
The room was clean, the staff was friendly. They even met us check in early! It was a great stay. We will definitely book this hotel again.
- 5/5
Good, clean, quiet hotel
- 4/5
The parking lot was being painted and it was a serious problem, returning to the hotel at 9pm, finding no available parking . Bad planning
- 5/5
Noisy AC unit! Room 311.
- 4/5
It was clean
- 5/5
Clean
- 5/5
Very accommodating shuttle service and front desk staff. Newly remodeled, quiet, many dining options nearby.
- 3/5
Facility was under construction/remodelization so it appeared somewhat unclean. Also, we were in need of the complimentary airport shuttle and the shuttle driver was not available and there was no one to replace him or her. I understand emergencies, but it did cause us to have to change our plans on returning to the airport.
- 2/5
Property was under construction. Main entrance was not accessible. No advance information about this condition.
- 2/5
A lot of construction. If you are going to stay open and serve customers, you should let them know when reserving the room and give a discount.
- 1/5
Be careful about car security. Stayed one night and had our family car broken into after a one night stay on a road trip.
- 4/5
Everything was very nice
- 5/5
Great
- 5/5
very good
- 5/5
Renovations of first floor have unfinished flooring, but we never heard any construction noise. Just doesn't look "grand" yet. :)
- 5/5
Updated HUGE rooms. Quiet nice area. Super close to the airport
- 5/5
Check in staff employee seemed like I was inconveniencing him. Everyone else was friendly
- 2/5
Property was under construction. Bad mildew smell. Had to go through dusty construction area to get to room. Would not stay here again.
- 5/5
Comfortable and spacious for a family of 5.
- 5/5
The hotel was very clean with a nice strong shower. Breakfast was great. Renovations are going on right now but nothing to interfere with your stay. Nice neighborhood with plenty of restaurants. I would definitely stay here again.
- 3/5
The positive, room was clean and location is convenient to food and Costco
- 4/5
It was a good hotel and worth the price we paid.
- 5/5
Very nice people and clean hotel
- 3/5
Stayed two nights and room did not get cleaned. You have to ask them to call room. Dissatisfied after being out for the day and come back to an unclean room.
- 5/5
The staff was friendly and helpful. The room was very clean and comfortable. The airport shuttle was right on time and extremely convenient. The hotel is doing some remodeling so there was some construction areas and confusion about entrances, but all in all it was a great stay. Would definitely stay again.
- 4/5
Property was having some renovation work being done. It didn’t interfere with our stay.
- 2/5
The hotel was under renovation and there was a fan in the maintenance room that you could feel vibrating in our room and the noise made sleeping difficult
- 3/5
Property was under renovation. This was not stated on Expedia. Room was nice.
- 4/5
It was great, they are under construction. The pool would've been great as well as the hot tub, but didn't have time to enjoy it. The breakfast was great. Would stay again.
- 4/5
Construction
- 2/5
I contacted Expedia and after a day, I got an email stating the hotel won’t do anything because o didn’t give them a chance to fix it. Expedia offered $25 on a future stay as a goodwill gesture. No thanks!!!! I’ll book direct next time.
- 4/5
only issue was the tv kept buffering which was annoying
- 4/5
Can’t wait to be back
- 5/5
Everything was great even my room was big loved it I have never seen a room this big
- 3/5
Site was under construction, parked under a tree that had sap leak on my car. I will say that it was saved by a big room with two queen beds and a pullout sofa.
- 5/5
Very close to the airport
- 4/5
It will be better when construction is over.
- 5/5
This property was under construction, a number of promised amenities were not available or broken- ice machine, dryer, hot tub jets, no gym, no communication about where info could be found- did not know there were pool towels, where to find laundry, WiFi, etc
- 5/5
We were so happy to have the hotel shuttle to pick us up from the airport so late at night and to bring us to the rental car pickup in the morning, what a godsend. The staff were very friendly and professional, and the room was exactly as expected.
- 1/5
When we arrived we found the property had alot of construction going on. The website information did not menntion this fact. If we had known we would not have booked a stay there.
- 2/5
No notice under construction. Make shift lobby and breakfast area, limited parking, dusty from construction
- 3/5
Location is in a good area close to dinning, airport and freeway. The pool and workout area was off limits. My room looked nothing to the pictures on Expedia or the web. Either than that it was ok, clean and plenty of towels.
- 5/5
Although under construction for renovation, the floor where we stayed has been recently completed, and the rooms were excellent.
- 5/5
i like
- 5/5
The property was easy and convenient to access. The lobby amd other parts were being remodeled, so it will be interesting to see how it all turns out.
- 2/5
For rhe money that I was charged for a 2 queen room I arrived and was told I had been upgraded to a king suite, 1 king and a pull out. I had 4 people and this was not an upgrade. After a conversation about compensation I was told she would credit my Hilton Honors for a free night. This has yet to happen after 4 nights passing. When we got to our room it smelled stale and the bathtub had a hole where the overflow goes in instead. When my kids pulled out the pullout couch there were springs poking through! I returned to the front desk instantly and asked for something to be done. At that point she offered me a brand new King suite on the 3rd floor. This room was the same that they gave me but remodeled and very nice. My kids came up and showered there and then slept in the other old room. This was just a disaster. Also the beautiful pool on the pictures was shut down for renovations. I do not recommend to anyone till all their chaos is over.
- 1/5
I booked this place for the cleanliness, hot tub, breakfast in the Orbitz listing. Nothing but CONSTRUCTION upon arrival. The entire lobby is not existent and is now moved into a hallway where the fitness room once was. The breakfast coffee warmers /containers, a few candy bars, and one treadmill was also bordering the table, turned lobby, which was manned by one employee. The entire pool/hot tub area was closed. My room was on third floor, so I decided to just deal with the ground floor construction, but then the elevator was lined in thin plastic (luggage wheels)and a taped note said 2nd floor was under construction. Third floor hallway reeked of fresh paint. My room luckily did not smell and was clean. The mismatched chairs at the table reminded us of the renovation zone we were in though! I asked about not staying with reimbursement, but since I had booked through a third party, that was refused. Personally, I use Orbitz and expect them to not recommend disasters/renovations. If I can’t trust the information presented, then I would have to call directly and bypass Orbitz.
- 3/5
Was under construction with no pool use and fencing up all around. Nowhere on Expedia did it say that it was.
- 3/5
Fitness room was closed. Shower was broken. Breakfast was okay.
- 5/5
Hotel was under construction but rooms are brand new!! Breakfast was amazing definitely recommend
- 3/5
TV old and difficult to control. Mattress old and bowed in the middle Lots of construction at the property undisclosed until our arrival
- 5/5
The property was clean and quiet
- 5/5
Was good even in the remodel
- 3/5
The pool was closed and so was the hot tub. Half the hotel was beer construction. The pillows were like paper thin, hurt my neck. The bed wasn’t great. Shower was eh. I just wish the hotel was fully operational when we went. We should’ve been told the pool and hot tub were closed. I picked that for it. I brought bathing suit I couldn’t use.
- 3/5
This property was having construction done so they did we could not leave our car for park and fly. This was not mentioned on the website when reservation was made.
- 3/5
There was construction at the time and pool and jacuzzi were closed. I was not notified by Expedia before showing up to the property. This is a review of Expedia more than the facility and staff.
- 2/5
Microwave in the room as advertised.
- 5/5
My family and I stay at Hampton Inn & Suites all across the nation. I'm also a member of the Hilton Honors program.
- 3/5
Front desk person was unfriendly. Not rude, just cold. Certainly wasn't helpful. Bad first impression especially since we had stayed there 2 weeks earlier and had a front desk person who was friendly, helpful and went the extra for anyone checki g in. First impressions are important!
- 5/5
newer
- 3/5
Front desk agent was not friendly at all.
- 5/5
airport shuttle, and front desk staff were very helpful and friendly.
- 4/5
Room was spacious, safe area, breakfast had some great options, a lot of food and shopping options close by. Hot tub was cold, ice machine nearest my room not working as well as guest laundry, shower/tub left much to be desired with pieces broken, low water pressure and water never got hot enough. Amd then LITERALLY at 11:05 had staff knocking on my door to "remind" me of checkout time...
- 5/5
Convenient and clean. Nice staff. Near a bunch of restaurants in walking distance. Free breakfast was great.
- 5/5
Good breakfast served by a pleasant person.
- 5/5
Great neighborhood
- 4/5
I booked this room because of the airport shuttle. The front desk had difficulty locating my reservation, so that part was frustrating, waiting outside at the airport not knowing if I had a room for the night. After a few phone calls, I came up with a confirmation number that worked, and all was good from there.
- 5/5
Very professional and friendly staff. Very helpful
- 5/5
Great service, great location. Enjoyed breakfast and lots of outdoor space to walk my dog.
- 4/5
It was a very decent hotel, it was under construction but it was still quiet and we were never disturbed by any noise. The location is surrounded by a variety of resturants and shopping options. Would definitely stay again. The only issue we had was that our room was never serviced, i had to ask the front desk for fresh towels.
- 5/5
Enjoyed our stay here for 3 nights, 4 days. Check-out was at 11am, which was enough time for us to gather all our things and our three boys (8, 4, 3). We clogged the toilet and they immediately offered us another, comparable room to move into. We refused the room because we had already unpacked, so they gave us access to another/empty room’s bathroom until they could unclog the toilet. They ended up unclogging it within an hour anyway, which was very convenient. The staff were kind and very helpful. Breakfast was standard, which we expected. Coffee and tea are available in the lobby 24/7, which is especially helpful. There is a coffee machine in the room as well, and coffee/cream for the in-room machines are available whenever you need it at the front desk. Overall, everything was easily accessible, the staff were helpful, and the room was big enough for our family of five. I’d return the next time we stay in Sacramento (which will likely be for the Thanksgiving Holiday next year, again).
- 5/5
The staff was very friendly
- 5/5
A little run down but great service.
- 5/5
Coffe stand great, clean and comfortable beds.
- 5/5
Great stay, great room and decent breakfast . They were working on the 3 floor ( construction/ renovation
- 2/5
Property was in very poor repair
- 5/5
Close to Airport.
- 5/5
And the service to the airport
- 4/5
The property was well kept, the room was clean & comfortable and the continental breakfast was fabulous!
- 5/5
Construction happening on 3rd floor limiting parking, but no issues otherwise.
- 5/5
Very comfortable over night stay before flying out from the Sacramento airport. The hotel shuttle was very convenient and helpful.
Frequently asked questions about Hampton Inn & Suites Sacramento-Airport-Natomas
Does Hampton Inn & Suites Sacramento-Airport-Natomas have free Wi-Fi?
Does Hampton Inn & Suites Sacramento-Airport-Natomas offer parking?
Does Hampton Inn & Suites Sacramento-Airport-Natomas have meeting spaces, conference centers, or conference rooms?
Does Hampton Inn & Suites Sacramento-Airport-Natomas have a fitness center?
Where is Hampton Inn & Suites Sacramento-Airport-Natomas located, and how walkable is the area?
What's nearby
- Sacramento Convention Center 5.7 mi