Gateway Hotel Santa Monica
About Gateway Hotel Santa Monica
Located 2 miles from the beach, Gateway Hotel Santa Monica features a 24-hour gym. Every room provides free WiFi. A 42-inch flat-screen cable TV is featured in the contemporary, warmly decorated rooms at Gateway Hotel Santa Monica. There is a fridge and coffee maker along with a desk. Guests will enjoy an array of full-service amenities, including a business center and a garden sun deck. The front desk is open 24 hours a day, and the surrounding area is popular for swimming, dining, and shopping. Los Angeles International Airport is 20 minutes' drive away. The new Santa Monica Metro Expo Line is only 1640 feet from the hotel. Visitors can board at the 17th Street/Santa Monica College Station to Downtown Santa Monica, the beach and the Santa Monica Pier.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Spa / sauna
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel is generally praised for its cleanliness, friendly staff, and convenient location. Many guests appreciate the underground parking and the variety of nearby attractions. However, some guests express dissatisfaction with the limited breakfast options and noise from the street or other rooms.
- Cleanliness
- Friendly staff
- Limited breakfast options
- Noise from street or other rooms
- 2/5
We had stayed there several times before, and the beds / bedding is very comfortable. Very Clean. They have recently gone through upgrading renovations. The new floors (non-carpet) are nice, but they allow so much noise to travel from one floor to another. The pounding from the unit above (we were in room 349)went on until 1am. I thought the hotel laundry room must have been above us, or a family with 5 kids jumping up and down for 2 hours. It was also disappointing that the restaurant next store was closed - it was a favorite.
- 5/5
Exceptional
- 5/5
Great place to stay. All necessary needs met. Over the last month I have stayed several times . Definitely plan to stay again in a couple of months. I highly recommend this location.
- 2/5
Stayed 2 nights. Some people like super hot showers. I’m not one of them. I was forced to suffer through an unpleasant lukewarm shower on morning #1. Later that day the staff told me they fixed the problem. Not so. The water was slightly colder on morning #2, so I didn’t even bother. 0 for 2 on showers—definitely setting a record low in my experience.
- 4/5
Very good
- 5/5
Clean and refurbished Nothing
- 5/5
Good value & very clean & comfortable Modern cosy feel & friendly staff
- 5/5
Exceptional
- 5/5
Great place
- 5/5
Very clean, centrally located
- 5/5
Exceptional
- 4/5
Very good
- 4/5
Renovated areas, very neat and claen
- 3/5
The only thing I did not like about this hotel was on top of paying high prices you also have a separate charge for parking in there own parking garage. It should be free for there guests
- 5/5
Exceptional
- 3.5/5
Good
- 5/5
Clean, breakfast included, beds comfortable
- 4/5
Staff were wonderful, we had arrived from a long international flight early in the morning knowing check-in wasn’t until 3pm. They offered to organise an earlier check in (11am!) and stored our bags while we filled in a couple of hours. Was a bit further from the beach strip at Santa Monica than I realised.
- 4/5
Very good
- 4.5/5
Clean room Breakfast was fantastic Helpful staff Able to store luggage Not really that close to main part of Santa Monica. Bit of a walk to supermarket
- 5/5
This hotel is exactly what you'd expect, in a good way! The staff were extremely friendly and helpful, and it was a perfect place to stay for my needs. I'll definitely be returning!
- 5/5
Excellent hotel
- 3.5/5
Pillows were extremely lumpy.
- 3/5
Location, staff and check-in & out expreience was fine. Our rooms had a lot of moist and smell according to that. Hotel has a big construction going on, there was no place for having breakfasts, a lot of construction was in progress. If i knew about such operations wouldn't choose this place for my vacation. This was the worst stay i had from Booking even the location and staff were great.
- 4.5/5
Superb
- 3.5/5
Didn’t have breakfast. Bottled water in the room would’ve been nice.
- 5/5
VERY CLEAN
- 4/5
We liked the clean, comfortable room, particularly the beds! Recently renovated room gave a fresh feel. Daily housekeeping was appreciated after a run of other, similarly priced hotels only offering the service every other day. Complimentary breakfast was a help but the breakfast itself was unimaginative and basic. Useful shops within easy walking distance and the beach is about 30-35 minute walk, or a bus ride away. We used buses a lot: they cost 20-75 cents (depending on operator and day) as we were seniors. Room lighting was poor.
- 3.5/5
The breakfast bad. Miniature pancakes cereal and almost cold coffee. Substandard compared to other hotels I have stayed in.
- 5/5
This was a nice, clean hotel. Construction was taking place & it was still pleasant. We walked to the beach & plenty of nice eateries nearby.
- 5/5
Todo bien
- 3/5
They were remodeling so no amenities
- 4/5
There was construction on the lobby but it didn't impact us much and staff were extremely helpful. Rooms were clean and a good size. I would recommend this hotel to anyone looking for a well-priced option in a decent location in Santa Monica.
- 5/5
Great beds and pillows wonderful sleep!
- 4/5
NA
- 5/5
So refreshing! Having spent hours navigating through ticking traffic and I’ll-mannered navigation for graduation and commencement, and arriving at the lobby at Gateway to welcoming smiles and thoughtful service proceeded me the perfect respite and recovery I needed for resetting. I love this place-the people, the property, the provisions—all perfect. I met a Fenton the elevator who travels this way frequently and said, “I always stay here-even before they started the renovations—the service is unbeatable. And correct he is. The staff here work like they are happy to be here and to be working here. The vibe is escalated hospitality without attention-seeking. I’ve never been to a hotel before where guests just hang out in the lobby just becuase the vibe is welcoming; no small talk, no sales pitches, just adding to the energy doing your own thing. At Gateway-although I was alone, I was never without…thank you all so much. 207
- 5/5
Nice location and the room is very clean, love it!
- 4/5
Nice stay
- 4/5
Property was nice and close to lots of amenities
- 5/5
Quite, clean rooms. Recently renovated. Convenient location. Had a lovely stay.
- 5/5
The place is not fancy, but definitely comfortable , clean, and well maintained. We’ve stayed 4 nights with no complaints.
- 2/5
Hotel is going remodeling , electrical power problems and have not back up. Hotel price too high for all this inconvenience. Staff need to better understand customer’s needs.
- 1/5
under renovation. very inconvenient in and out of lobby. unfriendly staff
- 5/5
Great location, professional staff great clean easy to get to a lot of great places in Santa Monica stay there often
- 4/5
It would have been nice to have a cart to help bring luggage up from the basement parking.
- 4/5
Clean room. Restful location. Nice breakfast variety. Thank you. George
- 5/5
Great hotel. Clean, modern, friendly staff. My only complaint is there is no signage or address posted on Santa Monica Blvd so the hotel is hard to find. I understand it is because the hotel is being renovated but it is very frustrating to be looking for a property when there is no address or name. Both appear on the side street which isn’t helpful
- 5/5
Great place to stay if you’re visiting St. John’s hospital or if you want to be in Santa Monica.
- 5/5
Great location, Close, the lots of great spots and restaurants great place to stay
- 5/5
Love this Hotel comfy beds slept well. Air conditioning was awesome really cold even the fridge was great cooled my drinks fast appreciate the stay we will be back soon.
- 5/5
Great room and deal
- 5/5
It was super clean, the staff was great, it was quiet, the rate was fair…we were very happy!
- 4/5
Restaurant closed and construction in breezeway were not ideal
- 4/5
This hotel is everything you need for a corporate visit to Santa Monica. The rooms are large with a desk inside that is helpful. The hotel itself is a bit outdated in a few areas and while we there the restaurant was closed. The staff were all sweet and super helpful when needed. A great bonus is the location - far enough from the crowds of tourists, but close enough if you want that experience....and there are 3 fantastic places to eats just blocks away!
- 5/5
Beautiful surroundings and friendly staff.
- 3/5
Needed a place to stay and my mother was in the hospital. I think it was okay.
- 1/5
They say breakfast included but that’s a joke. A few gross items set out.
- 5/5
The Gateway was a perfect spot to take care of business in Santa Monica. The rooms were clean, Staff was attentive, and parking was safe. I plan to book another room in May.
- 4/5
The stay was pleasant. We were on the go most the time. Location was good for the parties we came to see. Breakfast was perfect for the get up and go agenda we had. The only down side was the water pressure in the bathroom sink in #437.
- 5/5
Very nice place to stay
- 5/5
Clean room, super comfortable beds. Parking on site but paid per night for unlimited coming and going. Staff are friendly and super helpful
- 5/5
Onsite parking, really comfortable beds and pillows. Staff was nice, location was great.
- 5/5
Good location and clean space
- 4/5
Good experience !
- 5/5
Good
- 5/5
The hotel was in a great location, all staff were very friendly and super helpful before and after my procedure that I was in town for. I had a great experience and I would rebook. I would recommend having an onsite microwave for convenience for anyone that that is staying for more than a couple days at a time but other than that everything was great.
- 5/5
Good value for a very pricey area.
- 5/5
Great place to stay for a night. Expectations all met. Thank you. See you again.
- 5/5
Bbb
- 5/5
A wonderful hotel with a great location and, above all, outstanding staff. Also, newly renovated rooms with modern furniture. Very secure parking.
- 4/5
Parking is great, but you have to pay for it. Good location great staff great working hotel.
- 4/5
Parking is an extra charge
- 5/5
Property was nice. Close to the pier.
- 5/5
No pool, could use more tables in the lobby
- 4/5
I didn’t see a pool
- 5/5
Great location and clean room
- 4/5
The room was very clean, and the breakfast was good. However, the staff wasn’t particularly friendly. The biggest issue was the air conditioning—it was very loud and seemed outdated. Our room was also next to the vending and ice machines, which made it even noisier. I wouldn’t recommend this hotel unless you’re on a tight budget and want to be close to the beach.
- 5/5
It is an excellent place to stay. It is clean. It is renovated. I come for business once a month and the staff is delightful.
- 5/5
The workspace was perfect for remote work, the housekeeping staff was so efficient and kind! The front desk never missed a greeting or call. Everyone at this property is so professional and I would recommend staying here!
- 5/5
It was wonderful, clean, great parking, staff helpful and kind. The room was comfortable.
- 5/5
Simple, clean, centrally located
- 4/5
Good placed next to a bus station to pier and town. Nice rooms, clean and quiet
- 4/5
This hotel is central to typical tourist areas of interest for the LA experience and provides easy in and out parking, hot showers, clean rooms, comfortable beds, very helpful staff and decent breakfast. Will I stay here again…100 percent.
- 5/5
Great location and stay!
- 5/5
Helpful staff, clean room, close to all.
- 5/5
The room was very clean, comfortable, and quiet. and the staff was very nice. Breakfast was well stocked. The parking garage was safe and secured.
- 4/5
This is a serviceable, clean, perfectly decent place to stay in Santa Monica, located in a neighborhood with lots to walk to. Nothing fancy but clean and convenient.
- 3/5
We kept the window open
- 5/5
Simple, no frills hotel that was very comfortable with a very polite and friendly staff. The location was convenient and easy to go in and out on foot or by car.
- 5/5
They can do better on the breaks!! Also for the price of the room they should include the parking fees.
- 3/5
It was clean. Staff is helpful if needed. Rooms are really small. I saw renovations but overall building is very old
- 5/5
Very nice
- 5/5
I stay here often and the staff is always friendly, rooms really clean, linens are so fresh and not scented. I love this place.
- 4/5
Stock regular coffee packets in the room. Only had decaf.
- 5/5
Clean and perfect location - wonderful staff as well and parking was a breeze
- 5/5
Good value
- 3/5
the property was decently within walking of plenty of shopping. Our second night there we returned to people in our room repairing the shower. We had not been notified of any issues, we asked to be moved and it was done quickly but would have loved a heads up that we needed to be out of the room longer after a long day out in the sun we were ready to relax. Not move from room to room. otherwise the property was nice.
- 2/5
Remolded room was too dark. Light by the bed was very poor. The pillows were lumpy. Maid opened a window and didn’t close it. I didn’t know until the middle of the night since it was hot and noisy. I asked the front desk for a lamp and to tell the maid not to open the window. At breakfast, I had to ask for napkins. I doesn’t a free bottle of awful wine. Would rather have another bottle of water. I doubt that I will stay at this hotel again.
- 3/5
We saw two bugs in our room. Staff was very friendly the overall is it is nice to be that close to the hospital but the rooms are older. The stay was not terrible, but it is not a place I will stay again. The bugs freaked me out.
- 4/5
We liked everything BUT they neglected to say the hotel was under construction and the noise from 8-5 was hideous. Absent that, we'd have rated it superior
- 5/5
Awesome job
- 2/5
Room was noisy due to hotel renovations right above the floor they placed me in. Front desk didnt care about the noise ans basically said you knew it was under renovation so theres nothing else we can do. Room was not very clean and had no hot water in backroom faucet.
- 5/5
Friendly welcoming, staff, clean rooms and free breakfast to boot
- 5/5
Great location, staff were very nice and would recommend. Room was clean and parking was easy access to elevators
- 5/5
Great atmosphere
- 5/5
Yes
- 3/5
The room was clean and spacious and the staff was friendly and helpful. The amenities were really lacking, and the walls were so thin I could hear everything from all the rooms around me amd the hallway at night.
- 5/5
Parking was easy. Staff were friendly
- 4/5
The room was spotless, the staff was friendly, we were able to walk at night to the nearby Santa Monica Brew Works which was fun. We would stay there again
- 5/5
Good location, great crew, new bathroom.
- 5/5
The location is unbeatable—right next to great restaurants, with a bus stop directly across the street. There’s also a fantastic breakfast spot one block away called Travertine. The housekeeping staff were incredibly friendly and kind, which made the stay even better. Parking is available in the garage under the building. The spaces are tight, but for $23 with unlimited in‑and‑out access, it’s a great value. Breakfast at the hotel was simple—fruit, coffee, and toast—but it was included in the price, so no complaints. Overall, a very pleasant stay and I would happily return.
- 5/5
The Gateway is in a great location! Walk to the beach, coffee & restaurants! Entire staff were friendly & room had everything we needed including a small fridge.
- 5/5
Very clean and comfortable
- 5/5
Yes clean room and and yes to very courteous staff. Excellent breakfast!!
- 4/5
I have had recurring appointments at St John’s Hospital so this has become somewhat of a 2nd home -so the location could not be better. The staff is always friendly and courteous. The rooms clean and well-equipped. This visit there was a problem with one of the elevators being out-of-service- nothing a bit of patience couldn’t solve. The associated restaurant has been excellent though unfortunately closed on Sundays and Mondays- our usual appt. days.
- 4/5
The room is super clean and nice and the check in staff were super friendly. However, when we went to go check out, the man working at the front desk was a little rude and was confused on the checkout process. This caused a delay in checking out. We are still waiting to make sure we were charged the correct amount.
- 4/5
Room was clean. Staff was nice.
- 5/5
A really friendly staff. Great location, sorry they keep raising parking rates
- 5/5
Parking is too expensive. Again, service was great, and beds were very comfortable.
- 4/5
The room looked exactly like the picture - all good.
- 5/5
Close to everything
- 3/5
Conveniently located to the hospital.
- 5/5
Great staff location very clean easy parking I love staying there thank you
- 5/5
Excellent amenities in the room--reading lights, convenient outlets for chargers, helpful arrangement in bathroom.
- 3/5
The room was decent, the staff were courteous. I liked that they cleaned each morning. The hallways were tight though and the front desk seems weird. I think i would rather spend a couple more dollars for a better stay
- 4/5
This was my second stay. The Hotel is conveniently located, bed was comfortable, the continental breakfast was good. (The Cold Blue Lighting in the rooms is Terrible). Feels like you'e in an operating room. Same cold light at the front desk. They need to change to a warm lights throughout the hotel, only comfortable light is the bathroom mirrors. Lastly, there are no window drapes, just shutters that do not block enough of the morning light.
- 5/5
The room was spotless. Comfortable bed and pillows. The front desk people were pleasant. For me, the location was perfect. I had a lab procedure in the building directly across the street! Afterwords, a short walk to Tartine Bakery for lunch!
- 4/5
Decent size space, well located to Santa Monica
- 5/5
Great staff, clean & stylish room, convenient location, and restful sleep!
- 4/5
Yes and yes
- 5/5
Great room! Clean and great location
- 3/5
This was my second stay here. I love the location, the small quaint hotel feel, the staff is incredibly nice. The main complaint is the noise from the floor above. Just a heads up, there is not much insulation. A loud foot could pose a pretty noisy stay. I will stay here again, on the top floor.
- 4/5
initial problems with the room; safe didn't work. Lobby bathroom is locked, even to the guests. If you need it you have to get staff to let you in. Why don't they use a combinat=ion lock for the guests
- 5/5
Parking was easy less than $20. No valet though. Beds were comfy! Breakfast was included.
- 5/5
Clean and super friendly staff
- 4/5
Clean and spacious room. Decent breakfast.
- 4/5
I thoroughly enjoyed my stay at the Gateway hotel. The hotel will be going under renovation and if anything, maybe it could be stylistically updated, but the rooms were clean, all basics were covered, and the staff was very courteous. I do recommend you check to confirm the updated parking price as it was not updated on third-party website.
- 5/5
Very nice staff, convenient parking, clean room, comfortable bed and pillows.
- 4/5
Overall stay was great. Disappointed on just two topics…bed linens clean but stained and breakfast was a bit lacking…even some bread would have made a difference.
- 5/5
Welcoming staff, clean updated room & bathroom, simple breakfast choices and nice touch -2 bottles of water in the room!
- 4/5
Good location, good staff, clean room
- 5/5
Great location,clean rooms,very nice staff
- 5/5
The staff at this hotel is great and courteous! The room was very clean and the location was good. We would certainly stay here again in the future! Thank you.
- 5/5
Check in was a piece of cake! Plenty of parking and the front desk staff was friendly. The room was clean and comfortable. The Gateway has my favorite set up - the sink and mirror outside of the bathroom. That way, I can do my hair and make-up while my husband is showering. There’s a great restaurant adjacent to the hotel as well. Very close to St. John’s. We would stay here again!
- 4/5
Room was clean and nice and overall property was very well kept. However, staff was a little noisey in the mornings and knocked on our door at 8am both mornings (check out was at noon mind you) which was frustrating for us when we wanted to sleep in a little. Walls are a bit thin as well so you can typically hear anyone talking in the hallway or people playing music loudly in their rooms.
- 5/5
Very nice stay, staff and suggestions!
- 4/5
yes
- 5/5
Parking in the basement with elevators to the room
- 1/5
They charge extra to select room with B'fast included but breakfast is just name sake, we had to go out for breakfast. Parking was charged extra which is ridiculous.
- 5/5
Everything was easy. The room was clean. Parking was easy. The air-conditioning worked great
- 5/5
Perfect thank
- 4/5
Yes
- 5/5
Nothing fancy. But ideal for my recent business trip. Clean, comfortable, friendly and convenient. And a great coffee shop across the street.
- 5/5
Clean room friendly staff easy cheap parking love this place not easy to find in this area
- 3/5
Very courteous staff. Room smelled like an old motel. Temperature of room easy to regulate. Great shower!
- 5/5
Clean rooms. Friendly staff safe environment
- 5/5
Clean room, kind and helpful staff
- 3/5
Free continental breakfast was a joke. I wouldn't advise depending on it. We walked out and bought our own meal at a local cafe.
- 4/5
Staff and room were great. I would give 5 stars but there was spoiled milk at breakfast, however we notified the attendant there.
- 5/5
Arrived a bit earlier but hotel staff were able to accommodate me. Very much appreciated.
- 5/5
Breakfast was terrible
- 5/5
clean rooms and nice staff very helpful
- 4/5
Room clean. Staff pleasant.
- 5/5
Easy self-park. Attentive front-desk staff. Clean, comfortable room. Felt like a top tier branded property without the top tier price.
- 5/5
Clean room and general impression of facilities. Although certainly not four- or five-start, it was a good value for the money.
- 4/5
Great location
- 5/5
Clean hotel. Great service.
- 4/5
Staff was helpful, efficient and friendly.
- 5/5
First time guests. The staff is wonderfully friendly from the front desk to everyone else.
- 5/5
Great staff. Love location and great parking
- 5/5
Great option for lodging with a packed schedule away from the hotel. Easy to access, clean, friendly staff, and secure parking.
- 4/5
Staff was friendly and accommodations were adequate . Room was large
- 4/5
Clean room and saff
- 5/5
Friendly staff, basic but sufficient breakfast, comfortable bed and room.
- 5/5
Service at reception is good. Room is well cleaned everyday. Thank you.
- 5/5
This is a statement to fill in the box. The hotel is excellent.
- 3/5
Hairs in the bathtub from previous guest. Ran out of Kleenex in the middle of the night. Again housekeeping is subpar.
- 5/5
I
- 5/5
Considering this is a budget-friendly hotel it stands well above it’s competitors. The room (standard with 2 queens) was clean and modern with a large bath. What stood out was the staff who went above and beyond to be helpful. I love the parking onsite at a reasonable cost. The free continental breakfast was nothing much so don’t plan on breakfast in. They are renovating and I fear they will join the others with out-of-reach rates but let’s hope not.
- 5/5
Room was clean and very comfortable. Staff was very courteous and helpful.
- 4/5
Nice staff
- 4/5
There was hair on the bathroom floor and the bathroom backsplash was dirty with white stuff. Housekeeping needs to improve.
- 3/5
WIFI password did not work Thin walls
- 4/5
The room and building was clean. Comfortable bed and sheets and linens. Nice shower.The breakfast had good options for a to-go style breakfast. Noise from the street and vibrations from people walking in other rooms, even though we were on the top floor and also the cleaning people speaking to each other in the hallways in the morning. if the noise doesn’t bother you, this is a great value.
- 4/5
Staff was courteous.. check in was easy. Plenty of parking.. (about $17 a night).
- 5/5
Staff is always great! Check in is easy. Thank you!
- 4/5
Room was clean. Staff was nice.
- 5/5
This hotel was very clean with spacious rooms. The staff was wonderful. The breakfast was bare basics.
- 5/5
There was complimentary breakfast and the staff was nice and helpful. Also a nice location not far from the beach
- 2/5
I stayed two nights, the first night was OK because it was relatively quiet, and we did stay in a handicap room which served me perfectly at the moment because I have a bum knee. The second night we had made a reservation after the fact so they had to move us out of the room while we were attending a baptism so we were rushed packing before we had to leave, and the staff moved our things to a different room. when we came back late in the evening they put us in a room that was facing the street, which was absolutely horrendous because we heard sirens all night. We turned the air conditioner on so we could muffle the sound, but that was even worse! Room 333, stay out of it if possible, no water pressure also! I don’t like staying in a hotel that does does not have a private bathroom. The wash sink and mirror work in the same area where the beds are. So the light has to go on when people are sleeping. Not a good idea experience.
- 5/5
Room very clean, bed comfortable, housekeeping very responsive. Unfortunately, continental breakfast not the best. Wish the restaurant attached to the hotel served breakfast.
- 3/5
Parking not included.
- 5/5
Hotel limpo e confortável , atendimento bom. Recomendo muito!
- 4/5
Our stay was good. It was a last minute booking. Place was clean and simple. I would skip the breakfast but coffee was nice. Overall good stay.
- 5/5
Room is very clean, staff is extremely friendly and helpful. Check in was easy.
- 5/5
Friendly staff, everything was clean, close to a lot of things great value
- 5/5
super clean. convenient. nothing fancy but great.
- 4/5
Parking was decent, Staff was super helpful and kind. Room was clean and comfortable, air conditioning pretty outdated should be renovated
- 2/5
Poor
- 5/5
Everything was amazing...
- 4/5
Clean and comfortable. Lots of city noise but that was expected. Breakfast weak.
- 5/5
Best stay In santa Monica. I will be back!! Great staff and room
- 5/5
Staff was very accommodating as we needed an extra quiet room Would stay here again
- 4/5
The guests were sharing their disappointment with the so called "breakfast".
- 5/5
Nice, clean room. Courteous staff. Free parking. Good location.
- 5/5
Everything was great really clean staff is super nice only thing is the Wi-Fi connect is not great
- 4/5
Yes, the room is spotless and the staff is courteous.
- 4/5
For the price being in Santa Monica, this hotel was certainly very adequate. Parking was convenient and the staff was friendly and professional and my room was ready at 1pm, well before check-in. The gym was good, better than some with a few cardio machines and some weights. The room was mixed. The bedroom was quite nice and had a nice view but the bathroom itself could use a bit of an update with a bathtub/shower combo w shower curtain and plumbing fixtures that were asking to be updated. Had mixed feelings about the sink being outside of bathroom. The promised bottle of wine (tiny bottle of cava) was something.
- 3/5
The rooms are clean, the staff friendly, and the breakfast is basic, but there are no tables or chairs to sit at. Parking is available directly below the hotel, but you have to pay extra!
- 5/5
staff is very friendly, parking is convenient, and location is close to downtown Santa Monica!
- 4/5
Only thing I didn’t like was traffic noise but other that it was a very nice stay.
- 5/5
Clean rooms and staff provided great service.
- 5/5
Great hotel tucked into Santa Monica Blvd. Clean, comfy, quiet, and a restaurant with great food. Staff was very pleasant and helpful.
- 5/5
Good location, walkable to major facilities, restaurants and Big Blue Bus that runs up and down Wilshire blvd.
- 4/5
My room was clean but the AC unit could get quite loud when it was turned on and it was noticeable especially at night with occasional banging sounds, the wifi was also a bit spotty as I had a hard time staying connected while on online meetings.
- 5/5
No comments to add
- 4/5
Rooms clean. Basic amenities. Beds comfortable. Terrible water pressure in shower.
- 4/5
Thanks
- 5/5
The room was clean and was equipped with a microwave and refrigerator. No complaints whatsoever. It was a nice stay.
- 5/5
The room was great size and location was good.
- 5/5
Affordable, clean and convenient to the doctors and hospital
- 5/5
We have stayed at this hotel 13 times in 16 years, which is every trip we have taken to LA in that time. The hotel is clean, quiet, reasonably priced, easy self parking and helpful, friendly staff. This is not a luxury hotel, but it has everything you need to have a great vacation.
- 5/5
Staff were helpful and professional. Well kept hotel. On Main Street easy bus connections. Large rooms.
- 5/5
Wonderful staff. They really went out of their way to help you. Clean and comfortable room. Very quiet. I would absolutely stay here again.
- 5/5
Older hotel but clean, staff was friendly, I requested a birthday card to be wrote for my wife’s birthday and they did that and we got a 2 bottles of champagne, parking was 17 a night so super cheap compared to other places and it was easy and elevator access to rooms from parking deck
- 5/5
Staff were great. My air condtioner was not working initially, but they were quick to resolve it. The attached restaurant was great. Love being in Santa Monica, but with it comes traffic and sirens. Breakfast was limited with people trying to juggle their plates and coffee due to only a few seats in the lobby. Overall, excellent.
- 5/5
Very clean room comfortable beds,very nice staff
- 5/5
Front desk was very friendly and professional
- 5/5
Excellent value
- 4/5
The room was what we expected, but the breakfast was to pricey for what we paid. We would stay there again but I wouldn’t pay extra for the breakfast.
- 5/5
Nice place, very quiet for the area, my truck was very tall and didn’t fit in the Lower garage, the reception lady was very helpful finding a special spot so i could park there worry free. Very helpful!
- 5/5
Every staff member was courteous and friendly. Our room was immaculate. The restaurant next door had great food. Parking was so easy. We felt safe in the area.
- 5/5
It was a good stay
- 5/5
Good location reasonably priced. Friendly staff easy access.
- 5/5
Shower was good Front desk was good Breakfast was not helped by running out of water and not replacing fast
- 5/5
My wife and I stayed here 1 night. The staff was friendly and the room clean. The breakfast area is pretty tight and gets crowded in the morning. I would stay here again.
- 5/5
Y
- 5/5
Clean rooms, excellent staff, very convenient!
- 5/5
Had an easy check in. I was also presented with small bottle of champagne with a plastic glass. Asked for second glass for my son. First time ever!!
- 5/5
Easily the best place to stay in cripple Creek. Complementary breakfast was OK, but hey, it was free! The next spec place in cripple Creek would be to stay at the new hotel/casino, but then you would be staying at a casino. I really appreciate it The quiet seclusion of this place while still being quite close to all of the action in town. Very homey and clean and the beds were very comfortable.
- 5/5
Great
- 4/5
For breakfast area not enough
- 4/5
comfortable beds and easy access to what we needed
- 4/5
Staff was great, room clean, bed comfy. Continental breakfast was very limited and not much room to sit. So if you’re needing a good breakfast included, this might not be a good choice for you.
- 4/5
The breakfast is kind of a joke.. it's better to not serve the breakfast than what they serve. The pancake machine serves on pankake in 3 min.
- 4/5
Central location. Parking is tight in the lot. Decent room amenities.
- 5/5
The room is very clean, spacious, and quiet.
- 5/5
Hotel was perfect location. Rooms were spotless and staff lovely
- 5/5
Very friendly front desk staff, very clean rooms, easy parking
- 5/5
Good air conditioning, very clean. All staff very polite and helpful
- 3/5
This property was nice to stay at! The staff were all respectful but the breakfast was a little bit of a let down.
- 5/5
Great experience
- 5/5
The room was bigger than expected and well-lit. The room & bathroom were not only clean but tastefully decorated. AC was a tad loud, but otherwise, it was a very comfortable place to stay. Highly recommend this place.
- 5/5
That said, there are a couple of drawbacks for anyone planning an extended stay. The rooms do not have microwaves, which makes it difficult to reheat meals. In addition, there are no laundry facilities in the hotel, which can be challenging if you’re staying for more than a few days.
- 4/5
Great location for Providence Saint John's!! 1.5 blocks away and fairly safe for walking to and from the Hospital. Plus Restaurant alongside SoCalo - the Street Bowl has mega Grilled Veggies!!! And the Open Breakfast bar is great to crab a bowl of cereal, yogurt, fruit & coffee!! Definitely a Great Value overall
- 5/5
Nice experience. Wonderful staff. Angie took such good care. Will recommend. Comfortable Bed.
- 2/5
Poor soundproofing from the ceiling and street noise
- 1/5
Room was outside the ice and vending machine. I was not notified. Loud and room not adequately sound proofed. Shared balcony with limited security. 45 min walk from SM beach.
- 5/5
Nice spot clean and convenient
- 3/5
Na
- 5/5
Attentive staff. Clean room.
- 3/5
Stayed in Santa Monica for one night so this was a good choice. Staff were friendly and rooms were clean. Parking lot was a bit small but good location overall!
- 5/5
I loved this hotel! Very clean comparing with all the hotels that I have been staying over the years in Cali!
- 1/5
I inspected the rooms before unpacking and sitting on the beds and thank goodness I did. The Rooms had been cleaned well but the mattresses were so dirty it was horrifying. Blood and or bodily fluid stains bedaubed the mattresses and I checked back out immediately. The area surrounding the hotel is decent enough but probably among the worst parts of Santa Monica. The hotel staff refused to give me a refund despite me checking back out less than 10 minutes after I arrived. Thankfully Expedia processed my refund
- 5/5
Front desk is friendly and helpful even we came early for check in. She found a room for us.
- 5/5
It was a very clean property. The rooms are spacious and the bed is comfortable.
- 5/5
Location was great
- 5/5
Great Staff 👍 Great hot breakfast 😋 nice toiletries
- 4/5
The hotel is very clean. Breakfast options are poor.
- 4/5
Nice rooms, convenient parking, grab and go breakfast. Not far from SM beach area.
- 3/5
Nice staff, elevator super slow.
- 5/5
Very nice
- 5/5
Really nice place, but nothing that you can’t find for a better price. So in my opinion, it’s a little bit too expensive for what they offer
- 4/5
!!!
- 4/5
The queen size mattress in my room was firm and comfortable but the pillows were too high and firm. There are 4 pillows for every bed all of the same type and firmness! Parking was for a fee but convenient. The gym was too small with no ventilation and you need to get a separate key to get in. Breakfast was minimal but coffee tasted better than average.
- 5/5
Also appreciated the reading lights. Great shelves in the bathroom and a good hairdryer.
- 4/5
Ce que je n'ai pas aimé, le petit déjeuner est très basique... une seule table a coté du café, il faut sortir un peu de l'hôtel pour avoir une table, le bruit de la clim est insupportable !!! donc soit vous supportez la chaleur soit le bruit , les deux vous empêchent de dormir
- 2/5
The food options (advertised as continental breakfast) were minimal. If you're looking for a firm mattress, do not stay here. Maybe managed 4 hours sleep on the too soft mattress. Then the right wing TV in the lobby. Not what I wanted greeting me after a rough sleep. Please be more considerate to all your guests in that way.
- 4/5
Liked the area and the convince of the location
- 5/5
Very friendly and helpful staff at check in/out. I appreciated the non skid mat in the shower, the toiletries, and a well lit mirror over the sink. I ate at Socalo next door and it was amazing - highly recommend. The parking fee was very reasonable for the area. I highly recommend staying her and will return if in the area again.
- 4/5
Had a really good stay at Gateway. However the AC in the room has a strange smell
- 4/5
The property is clean. The location is okay. Not very far from the pier.
- 4/5
A very clean & friendly place to stay that’s a short distance from the beach. Parking on site & a fantastic place to have dinner downstairs (SOCALO). Room was comfortable with a great view of some towering palm trees.
- 5/5
Bed was great
- 5/5
Very convenient location for my 2 days of appts. Clean, spacious, renovated room. Walkable.
- 5/5
The Gateway Hotel Santa Monica is a solid choice for travelers, offering clean and well-maintained rooms that deliver reliable comfort without being overly fancy. The décor is modern and inviting, with functional amenities that meet guests’ needs for a hassle-free stay. Most importantly, the staff proved attentive and responsive—always ready to assist with a friendly smile and prompt service.
- 5/5
It was very clean, and recently remodeled.
- 4/5
Overall kind and helpful staff, conevenisnt location, and worked out for what we needed. It was also affordable, which was helpful!
- 4/5
We needed it for a quick overnight and it worked great!
- 3/5
Staff was amazing, breakfast was fun with the pancake machine but nothing special. Rooms were great and location as well. The problem was that the balcony outside our room on the 4th floor was lit all night, and the plantation shutters weren’t effective. The room was still very brightly lit and made it hard to sleep. Also the price was super high for what we got but that’s LA
- 5/5
I recommend it to my friends and family
- 5/5
Very convenient for us to walk around.
- 4/5
Great location and breakfast was included
- 4/5
Room was clean and quiet. Parking was easy. Convient to shopping and sining.
- 5/5
Staff was great, room was good and beds were comfy
- 5/5
Staff was great, helpful and room was comfortable. We would stay again.
- 5/5
We love our comfortable stay, it’s a good option if you visit santa monica for the first time.
- 2/5
Breakfast was also sad, cereal, milk, hard boiled eggs. pancakes were alright. It seems like people live there on the regular. So just be aware of that. We moved to the Marriott down the street a little bit more pricy but worth it.
- 3/5
The rooms were very clean, staff was accommodating for some issues we had our first night with guests above us. The blinds they have don't block the light well so that was not enjoyable. Overall for what we needed it was a fine hotel.
- 5/5
The cleanliness was exceptional! That’s very important to me!
- 4/5
Great location for a base to explore Northern LA. Clean, friendly staff. Included breakfast is fuel for the day, not culinary delights.
- 5/5
Basic but helpful breakfast Gym Great room amenities
- 5/5
Quiet hotel and very friendly staff.
- 5/5
Amazing staff, awesome rooms!
- 5/5
Great facility with easy access to underground parking - ideal for downtown location with no street parking/parking lot. Sanitary seal on bathroom toilet a big plus. Staff for happy hour at next door restaurant (under separate management) were really welcoming and helpful, great food also! Hotel was further from the beach than we thought based on info provided on Expedia site.
- 5/5
Very good
- 5/5
I suppose if you get partiers in the room next door it could get noisy but what hotel isn't? The breakfast was pretty basic but then if you stayed at a high 3nd hotel that was two or three times the price, guess what? You would get no breakfast. Be happy with what you get, all of the other hotels in the areas where mostly built 70 80 years ago and have been renud but are old and creaky.
- 5/5
Easy enjoyable stay.
- 5/5
Very nice and good staff they treat VIP gold members real good
- 5/5
Really appreciated the kind, respectful and courteous service, the staff at The Gateway Hotel, received my Mom, Tia (aunt) and I, from the moment we walked into the front lobby. Our room was clean, organized and comfortable. Very presentable, thank you truly to The Gateway Hotel staff members.
- 4/5
Enjoyed my stay. They have convenient i door u dergroynd parkingClean rooms with a comfortable bed..convenient restaurant with delicious dishes. In close proximityto the Santa Monica Pier and the 3rd St. Promenade shops.
- 5/5
Perfect location
- 4/5
Solid hotel. Most affordable hotel in the area. Good location, clean and good service.
- 2/5
Rooms are very small, and noisy
- 4/5
Ok place for the price nothing special
- 4/5
I didn’t get my vip perk ! Unfortunately
- 5/5
Very central to a lot of LA and Santa Monica activities
- 5/5
Very helpful staff and nice accommodating rooms.
- 4/5
Location was good and convenient
- 4/5
In Santa Monica for a UCLA medical appointment, the property is an ideal location for imaging and a doctor's office visit. The hotel is older and lacks some of the amenities found in other hotels, such as a pool or fitness room. Some of the rooms also feature a sink located in the room, separate from the toilet and bath area. The continental breakfast is just enough to grab something and go, but nothing fancy. Ideally, it worked for what I required from my visit to Santa Monica.
- 3/5
Breakfast was terrible!
- 4/5
Well-priced Santa Monica facility. More like a motel than a hotel, but I would stay here again.
- 4/5
Enjoyed our stay at the hotel. Breakfast was grab and go. Location is roughly 33 mins to downtown Santa Monica. Felt safe. Restaurant around the corner and grocery store on 15th street. Overall, had a god stay.
- 5/5
Convenient location, easy to go to the beach. Shopping and restaurants nearby.
- 4/5
Clean and safe
- 5/5
Clean and great staff
- 5/5
we enjoy our stay
Frequently asked questions about Gateway Hotel Santa Monica
Does Gateway Hotel Santa Monica have free Wi-Fi?
Does Gateway Hotel Santa Monica offer parking?
Does Gateway Hotel Santa Monica have meeting spaces, conference centers, or conference rooms?
Does Gateway Hotel Santa Monica have a fitness center?
Where is Gateway Hotel Santa Monica located, and how walkable is the area?
What's nearby
- Santa Monica Airport 2.0 mi
- LAX Airport 7.4 mi