Extended Stay America Suites Chicago Schaumburg I90

Staff barely at counter. If you're okay with a place just to lay your head then go for it. Very old, unkept. No bugs is the only plus.

Very good

It’s okay for price-performance but there are some issues. Bed was uncomfortable because they’ve covered the mattress with something to make it waterproof, so the parts of your body in contact with the mattress while lying down get sweaty and feel hotter. Even though it wasn't visible to the naked eye, there was dampness in the room.

Close to where I had to be They cancelled my reservation and lied and said I did or booking.com did. They must have overbooked as it was very crowded there. Said sorry no room for you even though I had a confirmation number and texted them that was come just late due to graduation party. He did nothing to help me. Couldn’t find another hotel except those costing 350-500.

Exceptional

First room, I had there was no remote. She went to go get the remote. Only to realize that something was wrong with the TV. I asked for the check refrigerator it was hot and broken as well. Went to the next room the bathroom mirror dirty, room smelled old. . I had a drunk man in the hallway on my floor sitting a case of beer. They have a kitchen, but don’t supply you with anything for the kitchen. You had to go reset your door room key everyday. Their breakfast was coffee, tea, granola bars, oatmeal packs and muffin.

This is the worst hotel that I've ever been to. The first room that they gave us wasn't clean at all. The second

They gave up my room and claimed they didn’t have a reservation which can’t be true if I got an email asking how was my stay was. I asked to speak with management but the front desk said management won’t be available until 2 PM the next day. I wouldn’t recommend booking this hotel, especially coming from out of town.

Bad

The broken air conditioner couldn't be adjusted to raise the temperature, and its plastic cover was broken and held together with tape. There was trash on the floor and the room smelled bad; the description says a queen bed, but the one in the room is a full-size bed.

The service was terrible. The room had an odor. It was not clean.

Great place rooms are clean area is safe the staff was excellent

- Front desk guy had me rebook upon arrival still in disputes with my credit card 2+ months later

The bed was uncomfortable you can feel the coils in that mattress.The room smelled like cigarettes. The neighbors were extremely loud. The door slamming was ridiculous the vents in the hallway must of not been working properly the hallways smelled really bad like food/ body odor.The front desk person did not have much to say besides do you need air fresheners. Finally we asked to get moved 2nd room was not bad but the mattress was the same. Great idea but it needs a lot of improvement.

Plastic sheets terrible bed

Exceptional

Good

Exceptional

After that, I spoke with Mary from Expedia customer support, and she confirmed that she had coordinated with the front desk at ESA and was prepared to arrange a different hotel for us. However, after that conversation, there was no further communication from Expedia customer care, and I ultimately had to stay at ESA in a room with only a single bed. As a result, I had to sleep on the floor that night. I experienced body aches throughout the next day and was unable to properly enjoy our sightseeing activities on Sunday. Although I was provided with a double-bed room the following night, the overall experience caused significant inconvenience and discomfort for my family. I have had good experiences with Expedia in the past, but this booking experience was extremely disappointing. I kindly request that you look into this matter and review what went wrong. Thank you for your attention and support.

Front desk initially turned us away stating we didn't have a reservation

Liked the location, check-in, night person at desk. Refrigerator didn't work (not cold), freezer was full of ice on the back of it, came in the bathroom floor had standing water but those were small things that i was able to deal with. Room needs ultimate touches on paint but I slept well.

Liked the location, check-in, night person at desk. Refrigerator didn't work (not cold), freezer was full of ice on the back of it, came in the bathroom floor had standing water but those were small things that i was able to deal with. Room needs ultimate touches on paint but I slept well.

Kitchen

Housekeeping: Not available daily unless you ask a day before. Policy and some front desk staff say you'll pay extra for it but Ani helped me out. Mattress: the plastic on the mattress makes a squeaking sound. That sucks. The worst part of my stay. Rooms are not sound-proof. TV: need to improve seriously. Channels available are the ads channels. Suggest to subscribe to cable or better have smart TVs with apps that customers could sign in to. Cookware: available on request. Stovetop, microwave and fridge all good. 10/10 Nearness to the mall and highway: Good. Neighborhood: Good, quiet and safe.

It was nice Well kept

Exceptional

It was nice Well kept

We had a bed for the night Front desk initially turned us away stating we didn't have a reservation

Exceptional

Superb

Place is run down in the rooms, paint patches, broken or chipped furniture, shower facet was so hard to move though inwas gonna break it. Had to pay for internet. Had to get utensils and cooking stuff if I wanted to cook. Coffee too. Just very run down and inconvenient. Will not stay there again.

Yes my television did not work since I came late around 9 and he said there was not many rooms left I watched my phone bit feel like they new it didn’t work and took my money

rooms are clean staff was excellent area is good

Very good

The staff was amazing and friendly! The room was nice and clean. Check in and check out was so easy.

Cleaning staff friendly and check in was a breeze.

The breakfast was awful, the pillows were very old, and the refrigerator didn't work.

Did not stay due to cleanness

Good size king room staff are helpful but breakfast lacks real food.

My first room the refrigerator didn't work. The staff was great and got me into a new room straight away. I then had a heavy water leak in the bathroom coming from the ceiling. I then found it was toilet water. The staff again took care of it, however this is too many issues for one stay. I can't justify the price I payed for such a trouble packed stay. I will be reconsidering staying at this location in the future.

The room was filthy, soda sprayed all over the ceiling and smoke detector. No drain stop in bath tub for baths. We woke up to absolutely NO water in the room. The bed was covered in plastic so everytime you moved it made a wretched sound. The "desk chair" was absolutely disgusting.

Service without a smile. No greeting whatsoever. Room was dirty and run down. Smelled like an old house. Sticky dust on the wire shelves. Outside of fridge not cleaned well. Countertops dirty, drops of stuff dried on it. Artwork in bathroom ripped. Laminate on the end tables torn. We had to use our disinfectant wipes to clean EVERY surface area just in case. Did not feel clean staying here. I told my husband that we should just leave and get another place but he was tired from driving and said to just stick it out. We took pictures of the aforementioned damaged things and informed the staff about them because we were not planning to be charged for other guests' damages. This place boasts a mini kitchen but it does not come stocked with any pots, pans, utensils, etc. This gives you a clue about how cheap the management is as well as what kind of guests might frequent here. At one point we requested for a kitchen hand towel and was given a white bath towel. When we opened it back at our room, we discovered that the towel had a huge hole at one end and the other side was ripped. Took a picture of it and told staff. They just reconfirmed that we needed it for the kitchen and said it would be fine to just use as is...smh. Hated this place.

Friendly and clean. Good service . Good location.

Room 138 was dirty and tub was cracked and also it didn’t have towels will not come back

Terrible didn’t get any sleep all night due to noisy neighbors slamming doors and banging on walls.

Mattress had a plastic cover.sucked

Good

I spent good time

The hotel staff was phenomenal! That was the only highlight. Lot's empty beer cans in and around the property, as well as Lot's of smoking cigarette smell in the room and weed. The rate was WAY cheaper than other extended stays in the area and for reasons above maybe that's why. If I was in a pinch I would go back, but I have no problem spending a little bit more for cleanliness, safety and peace of mind.

Lobby smelled awful , I don’t know if they mopped with dirty water . My queen size bed looked more like a full size . I won’t be back to this property . If you’re looking for something cheap , you do get what you pay for

The Heater in the room . didn't work. even after multiple complaints the heater was not fixed. I had to cover myself with 4+ blanket and 2 set of clothes to get some sleep. while the temp was at freezing outside on both nights.

3 floor smell a lot weed do not recommend

The internet had decent speeds. The kitchen didn’t come with everything like it use to back in the days. Now the kitchen supplies are a paid feature. So if you plan on cooking your dinner then make sure to bring your own or pay for the use of their items. The location is a little busy to get into during rush hour. The breakfast is just a small variety of granola bars, oatmeal, coffee or hot chocolate. Over all I think the price is okay. The outside of the building is nice and the inside could use some TLC. Also make sure to bring some earplugs if you aren’t on the top floor as you will hear everything going on above you.

Yes

We are not exaggerating when i say this was my worst stay @ a hotel ever. I came in w my friend & i asked 2 use the bottom floor restroom before i checked in. They said yes led me nowhere then spoke in a different language. I checked in was given 1 bed when i reserved 2 double beds. The bed had NO boxspring was on stilts like a pop up bed, the chair had sooo many STAINS, the fitted sheet didnt fit so i slept on the plastic covering the mattress. NO coffee machine, no hair dryer, NO ICE MACHINE, no vending or pop machines. One tiny itty bitty bottle shampoo one bar soap. The staff didnt care the hotel smelled stale food. Breakfast bar cookies no juice

Great and attentive service

Awesome

The only small downside was that the TVs were a bit older. Overall, we really enjoyed our stay.

This is a dog hotel. I would not recommended for people with OCD, Allergies, and Asthma. The shower had dog hair in it and the lobby area reaked of dog pee. Expedia did not do a

I loved the kitchen it had everything I needed to make a home cooked meal.

The room was very dated and smelled smokey. Breakfast was a cart with coffee, hot water and some muffins.

Yed

poor quality of bed...frotn desk staff does not care about customers....they have excuses but NO answers for the issues discussed

Everything was fine the only thing is the key card kept getting deactivated and I had to always get reactivated

The first room didn’t appear clean. The bed was made but the bathroom didn’t appear clean. The shower curtain was wrapped around the curtain rod. The only toiletry was shampoo on top of the toliet. There were also no towels. The second room the tub wasn’t clean as there was hair in the tub and on the shower walls.

Plan was to stay overnight and head out to Schaumburg area for Valentines Day. Got checked in and while I understand reasons for safety, room 140 smelled like someone smoked their entire stay - even though this is supposed to be a non-smoking property. While checking - saw a couple requesting a new room due to bad smoke smell. Stay away. Not worth it. .

The mattresses had plastic on them and sheets kept sliding off, room service was lousy. There was no one at the front desk most of the time if you need some silverware or any towels, you will have to go down to the front desk and there was no one there most of the time the staff was very un knowledgeable and unprofessional

I arrived around.1am. No bell to get the attendants attention. After practically yelling hello about 3 times an idian woman came out. I gueas she was expecting because she called me by name. She asked for my license plate number and made me go back outside in the cold to get it. When i came back inside i said "your a stickler" she immediately had a mad look on her face and wanted to know what it meant. I asked her to calm down that i was only joking but she still appeared mad. Made me initial a bunch of things and one of them was that if asked to leave the property i wouldn't refuae. I qas concerned ahe was going to ask me to leave becauae of my stickler comment. Not lying.

The whole hotel smelled of weed - the elevator, the corridor, including my room, even though they claimed that it was a 'no smoking' room. It was so bad that I checked out the same night I checked in and asked for a refund, but they refused. So, never staying there again, forget about recommending it to anyone else.

Very helpful staff quiet hotel great stay over all!

Nice staff and cleaning lady

Room was clean but front desk person

Bed was awful, upstairs neighbor stomped 18hrs a day, funny smell in the room

The day of check-in, I waited 20 mins for the receptionist to show up. Various times through my stay the front desk was left unattended. As for the, the room, it was poorly maintained in general. Leaky facet, bathroom door that wouldn’t lock, missing lightbulb. For the price I paid, I was not expecting much but that doesn’t mean the room should be below standard. Yo be honest, I was too exhausted from traveling that day to express my concerns but the nail in the coffin is when they decided to keep my security deposit. After calling about this matter they gave me the run around as expected. I would not recommend this hotel to anyone.

I wasn’t happy with my stay. The room wasn’t comfortable, and the overall experience didn’t meet my expectations. I wouldn’t stay here again.

The first room #223 I was assigned wasn’t cleaned and ready yet it was assigned to me, I had to complain about it. The second room #101 that I was assigned was a terrible experience as my room was flooded with poop. The toilet wasn’t working when flushed. It flooded through the floor to the bathtub. Then I was assigned room #201 and yet I was asked to pay $5 because the king size room I paid for wasn’t available. I will NEVER recommend this hotel to anyone. This location lack cleanliness and good customer service. It was unkept from the hallway to the kitchen and rooms.

The room had a nasty smell and the tub wasn’t clean

Bathroom smelled of urine. Hallways smelled as well. Microwave was dirty..

Staff was nice room was okay

There was cockroaches in the room everywhere.

Yvette is very helpfuñ

Room was good fitting sheet was on wrong way

The kitchen was fully equipped for cooking... Once I checked in with my cash key awards I was told I had to also pay a refundable $50 deposit in case anything get damaged or destroyed... I was unaware of that didn't see that when I reserved the room

No available appliances which could have helped for cooking

Staff and amenities

Staff was rude and lied about fees and other stuff.

The lady at the check-in counter was professional and pleasant, room was clean, shower in good condition

After driving 13 hours straight, I waited at the check in desk for about 15 min with no help. We were late to a dinner because of this. Woken up to a domestic dispute at 5 am on our floor. Dirty, stinky rooms. Everything gross & broken. Our dogs both got sick from drinking the water. We’ve stayed with extended stay probably 7 different times … this was the worst experience. We never come here with high expectations but think was shocking.

Service staff not always there

The mattresses worn, lumpy and extremely uncomfortable and the pillows flat and useless. There was some type of substance smeared on the lampshade that resembled fecal matter and the heater gave off an unpleasant oder when running.

There was mold around the sink in the bathroom. The room was “cold”, not temp wise but felt unwelcoming. Very loud neighbours - front desk did nothing to stop that. Halls smelled like pot, it even seeped under our door. Breakfast was granola bars and packages muffins. Strange man knocking our door multiple times. Shower water was Luke warm at best. As we were checking in, the cops were arresting a guy in the parking lot.

My first time staying there light bulb for the refrigerator was not working I reported to front desk they never replaced it 2nd time freezer was leaking water into the refrigerator ruined my food 3rd time hair dryer not working

The room had a smell of sewer and cigarettes

Great stay!

Kind of dirty. Smelled like mildew. Bed and pillows were awful. Weird flashing lights in ceiling. 2nd night lady was barely at desk. Had to call to get her to come to desk to help. People were smoking at front door. Had to walk through smoke.

Smelled like curry & salmon all on my floor

Comfy bed, quiet, friendly staff.

Staff was nice. Room was clean. Just in my room the mattress had a liner on it which every time I moved it made noises. Most Extended Stay all ready have the basics in the room. Dishes, pans, dish soap . But this one didn't have nothing. You had to request it to be brought to the room and that's if they had it available

The smell in my room was awful and it kept me up, the bed was the most uncomfortable bed I've ever slept on, and the room was not clean.

We drove up and the people milling around outside were smoking cigs and doing some sort of drug deal then scattered when we got close. With poor lighting and trash outside the main entrance I was not sure it was even a hotel. I wanted to leave then but it was late and we were tired so we went in. The people staying there are poor on limited means and I get it, that's the clientele. But were are paying good money for a nights lodging and deserves a clean safe place to stay. Rooms stunk badly, like a sweety week old gym bag with musty crotch rot. Looked nothing like the photos on Hotels.com. Slept with heater on and window open and at times opened the hallway door to air out the stench. Everything in the Bathroom was old and run down. It had moldy caulk, broken shower rod, cacked on dirt in every corner and dirty floor. Refrigerator was old not leveled and the door was on backwards to mention a few problem areas. to top it off was the disclaimer saying they are not responsible if we get bed bugs. Stay away from this place and be cautious of the listings on hotels.com!!!!!!

...

The staff is nice

Furniture very filthy. Not enough toiletries

The staff was awesome

Great rates very clean great people at the front desk.

Nice friendly staff

Is clear

Room was clean, didn’t get the breakfast because I was getting ready for a funeral. The staff was very nice and friendly

This is a motel priced as a hotel. I asked for breakfast included, I got weak coffee and cheap muffins. I still had to go out for real breakfast. The room smelled awful. There's no ice machine. The beds are oversized cots. GROSS!

The room was dirty. The bathroom smelled like urine, the refrigerator was dirty inside and out. Also there was roaches and spiders in the room. We caught two and took them down to the front desk where they only offered to switch us to a new room!

Very nice desk service.

Staff wasn't available and had to wait for 10-15min at the front desk. Pretty much everything in the room were old.

Great value and great location!

No pool. Very bad breakfast service. Just coffee and some energy bars for breakfast

Staff was very nice and accommodating. Would stay again

Very loud with dogs barking and baby’s crying all times of night, bed very uncomfortable, tv channels suck! Breakfast suck and there’s never anyone at the front so you have to go find someone, kinda gave me living in a shelter vibe basically the worst part of my trip. I will not book again

Costumer service unprofessional, rooms are not clean it’s smell like cockroaches took us 6 room for our satisfaction

Cockroaches and more cockroaches

Bed was horrible and hurt our backs.

The young lady working the front desk was nice

Convenient, clean and cost effective. The breakfast was definitely not a breakfast and no ice

Dirty

Unfortunately my room was dirty and smelled like smoke or cigarettes or something. But afetr being changed to a different room everything seemed fine.

Dirty

Room was clean. Staffs were very kind

The staff was blah. Not too helpful.

Every thing was broken and my water wouldn’t get hot in the shower

The only reason why we picked this hotel was because we had friends coming up from Tennessee who already booked this hotel ahead of time and we wanted to stay with them as a little stay-vacation. I should’ve read the reviews ahead of time before locking in the stay.

I had a bad experience with this hotel. The couches was towed up. The bathroom was nasty and it was smelly. microwave didn’t work. Refrigerator was nasty.

Okay bed, terribly small pillows. Complimentary included but nothing of note. Noisy outside and other rooms around had loud tv’s till late had trouble sleeping.

This is what expect from a hotel when traveling. Staff is excellent

I asked for extra hour of staying. Typically other places will provide an extra hour with no cost but this place, they want to charge extra. Not even a little bit of service attitude. Everything is money. I would not go to this place next time. They advertise as breakfast served but it is grab n go breakfast. They should advertise as grab n go breakfast and not a proper breakfast.

Smelly, Dirty and people loitering outside of the building

Lots of police activity all through the night with multiple residents. The room was wiped with some Clorox and came up pretty dirty, but I’m not surprised given the price. I felt bad for the woman working the front desk, they’re very understaffed and she was in charge of so much, it wasn’t fair to her yet she stayed completely professional and respectful. Lastly the “free breakfast” they advertise is coffee and wrapped muffins - I was very upset about that. Our stay there served its purpose as a rest stop but we will never stay there again. Pay the extra money to stay somewhere better.

There were hairs in the shower and black mold around the edges of the tub.

Good budgeted hotel.

Breakfast consisted of coffee and packaged muffins. Mold smell throughout. Consider finding a camp ground and a tent.

You pay for what you get. For the price, this is a decent place. For people who don't give a good review I suggest you spend more money somewhere els.

Room directly above was noisy for 2 hours 7 pm-9pm

Extra bed provided by hotel was very uncomfortable. No good breakfast

Everything was great had to go to the bathroom real bad but they didn't have a bathroom downstairs so I had to wait till I checked in and got to my room.

Yes all good

This is my second time staying here. I prefer staying here again when I visit Chicago next time.

Furnishings are nice, security for guests borders on unsafe, will never stay for that reason only

Shower not so clean

Saff service

I had a problem with the light bulb of refrigerator and top freezer was leaking water into the refrigerator contaminated my food

The overall environment around the hotel felt unsafe and poorly managed. There were personal belongings scattered near the entrance, suggesting possible recent disturbances or evictions. It did not create a welcoming or secure atmosphere for guests. I would strongly advise others to avoid this property until major improvements are made in cleanliness, safety, and management practices.

This place is a run down hotel. Bathroom wasn't working and i went to front desk to ask for help worker gave me a plunger. i asked for another room, He gave me another room left and came back went in the room and you can only imagine what i had to deal with next. Save your time and money even with reservations worst Hotel Experience I ever had.

The front desk was almost never there and whenever I needed them I had to wait over 10 to 15 mins for someone to show up, but when they did, they were helpful. Definitely should not advertise free breakfast...coffee, tea, oatmeal packs, prepackaged muffins and granola bars is a SNACK...Not real breakfast. They were testing the fire alarm 😩😩😩 without warning. Some people and their pets were terrified. They should have put up signs around the property to let everyone know. The room itself was ok...no smart TV in 2025 is egregious and the room smelt like someone smoked in there. I had to go buy cleaning supplies to get rid of the smell. Also, it's advertised as a no smoking facility and employees and others were smoking right outside the front door.😩 I was there 4 days and Hot water in the shower worked...sometimes 😩 Someone's stuff was stolen and the cops were called. Very strange because there are cameras everywhere but something tells me they weren't working. The property only has 3 floors and it was literally quicker to take the stairs than use the elevator. Laundry room was great and convenient but they don't sell any laundry supplies even though they had vending machines😩 Wasn't expecting perfection, but was expecting a little bit better. Small things and upgrades can make this place better.

The bed in the room was a bit small, there was some dust, and the front desk service was slightly slow.

The room was not up to date and some of the stuff was falling apart

The furniture in the room is super old and falling apart, held together by tape. No shams on the bed. Hard mattress, very thin pillows. Very disappointing!

So the bed was uncomfortable. Plastic sheet cover for mattress old beat up pillows . No counter on the bathroom sink! Oh the cherry on top of cake staff wss rude had to sign out silverware and i was told to take my garbage to lobby or leave it in room! Boxes outside room was NOT allowed when cleaning ppl wete in the hallway! Again we are handicapped and leaving boxes is a hazard

Average experience, nothing great nothing terrible. Front desk can be a bit slow to getting up there to you, but overall was fine.

My stay went smoothly. There was fortunately not much noise and it was very quiet. Also, I was on the third floor. I am glad that they provide breakfast options but the issue is there are not very many breakfast options and the problem is that there’s no place to sit for breakfast in any area. Another problem is that the hallway smells like chemicals or something but it’s not unhygienic. They need to do a better job at renovation. It is good for the price, but if I would have to come again, I would not.

Morning

Fridge could not be open.

It was a suite with small kitchen , but things were just working fine

Pros: The staff was very friendly. The room and rest of the property was clean. Cons: Much is falling apart, some might be considered unsafe (exposed wiring), and the repairs they are making seem subpar and incredibly cheap. It seems they have replaced the mattresses with camp pads and covered each in thick plastic. Sleeping was very uncomfortable. No utensils available in the room, they have to be requested. Shower rods falling off and the faucet wasn't even attached to the wall. Duct tape is used to repair lights. Every, and I mean every lamp shade was torn or broken. The TV didn't work half the time. We had a short 2 night stay so we lived with this for the duration but we wont be back.

The property smelt like cigarettes. The outside door was always propped open because the key card reader did not work. The walls in the room are yellowing and dirty.

Property was nasty dirty stinky the bed was terrible and the furniture was so outdated it gave dirty

Room was filthy, nothing in room for the small kitchen no blankets and when I requested from front desk they only had one for a 2 bed room. They charged a $50 incidental fee and did not return it. Booked for 2 days left on one and went elsewhere disgusting is an understatement.

The room decor, electronics and lighting need updating. However, the staff were quite friendly and attentive.

Great stay, quiet, kitchen area could have used a little more cleaning, overall Good stay

-shabby -no mention of breakfast or where to go for it either by check-in desk clerk or on the room key folder where it IS at least mentioned (though advertised on the website and Expedia's description) -beds looked/felt like rollaway beds, mattress hard, wrapped in plastic -only a sheet, thin blanket, and thin cotton coverlet -in-room phone didn't work -tv wouldn't turn on by remote on the bed, had to be standing directly in front of it -no tv service when finally turned on -people smoking in rooms and directly outside the door -no toilet paper roll holder, just placed on the counter -bathroom light/fan loud and grinding, though did quiet down after a while, not bright enough for makeup -bathroom door stuck on main room floor and creaked loudly -floor uneven -cobwebs on ceilings, dust along headboards and on lamps -blow dryer didn't work -climate control unit front fell off and had to be resituated, temperature either too hot or too cold, seemed to try to turn on during the night to cool but didn't properly start most times, only goes down to 68° F -bathtub dirty -something stuck in one of the outlets -floors filthy (took a pic of my feet after only 4 non-consecutive hours in the room)

Excellent

Not my fave. Didn’t really look like the pics and they’re in the middle of a remodel. Looks like a hotel I’d be murdered in.

Older property, not well maintained. Seemed to be more than an extended stay, more of a residential place. Would avoid in the future.

Thee stars

Tv never worked at all and shower sprayed water thru the whole bathroom

Good for one night. Staff were not very friendly or helpful. Sketchy area.

Stayed in Room #323 — the mattress was uncomfortably covered in plastic, and the AC was very noisy. The "on-the-go" breakfast had limited options. As a frequent traveler familiar with the area, I can say there are better hotels nearby for less. I won’t be returning and recommend considering other options.

It was very nice this time

Good location

This facility is very filthy. I wont recommend this to anyone.

The exterior was clean but the property is run down interiorly and little to no amenities and non-working equipment and staff not exactly helpful or available

Great

Good clean Hotel with great staff at the front desk very helpful at all times . I guess the only thing missing is Breakfast with food other than that is very good hotel

Excellent place for truck drivers. Clean cheap quite

Great place

place is ok but neighbors above are loud and same with the hallways you hear everything. service just ok

Bed was extremely uncomfortable. there was a plastic tarp(?) underneath the fitted sheet and it made sleeping on the bed so uncomfortable. the kitchen facilities available at the front desk were minimal and not really enough to cook any meals.

I had to be moved from wrong room to another room because your kitchen that does not work. Air condition does not work then the next room I go into the refrigerator not working good so you know what I decided. I won’t come stay at y’all hotel ever again, still looking for my deposit that I haven’t received

Doesn’t serve full breakfast only provides coffee and energy bars.

Terrible, old rooms, smells chicken curry hall ways, rooms smell smoked

A little outdated otherwise it was great

Nice

Location!!!

Nothing was stocked in kitchen not even basics (cups, silverware or plates/bowls). I just think after traveling the last thing I should be doing is running back and forth to get simple things. Bathroom only had bar soap no shampoo, conditioner etc. Beds are uncomfortable with heavy, loud plastic mattress protectors. Breakfast was awful, I know it says FREE… it only consisted of granola bar type things. No cereal, bread, milk, juice or fruit. This was EXTREMELY disappointing for an extended stay.

It was a nice stay

Had a service animal and was threatened by employee and someone staying until they realized it was a service animal. If i could have got my money back I would have. Horrible experience

I must say I enjoyed staying at this location! It was very close to every where I needed to get to! The staff was so friendly! I had 1 issue with the upstairs guest; the kids was running back n fourth very disruptive and the staff took care of the complaint immediately and moved me to a different room no questions ask! I will definitely stay again!

Very loud

They put plastic sheets under your bed sheet and it's not comfortable, you hear it, you feel it when you lay on bed, pillows smelly and not comfortable, just local TV channels. Staff not friendly and rude

This extended stay, in particular, seemed to be more of a halfway house for vagrants and the evicted. I will avoid this brand going forward.

Well kept.

Awesome stay

Bathroom was gross not clean, the room and the whole building had a terrible smell

A/C unit was making noise.

The area is safe and the facility is clean and staff is very helpful.

Friendly. Clean. Enjoyable stay.

Old beds and appliances.

Not up to extended stay level. poor cleaning. Bath tub was having stain marks.

There beds are horrible

The room was very dusty and the AC unit fan was loudly knocking all night. I only got about 2 hours of sleep because of it. The dust upset my allergies to the point that I checked out early this morning just to not have to be there anymore. This hotel needs to invest a little money in repairs and upkeep.

The room was good, but the hotel was not very clean.

The lady at the front desk was helpful and friendly. Unfortunately they didn’t have pillow covers on our pillow, and she only found two.

Friendly professional staf

given dirty dishes barely any hot water bad customer service

I would not stay at this location again police were there too much for issues

All good

It says free breakfast but the only have grab an go granola bars, a small muffins what a shame. I asked for first level floor the guy put us on third floor, the room smelt and ac/heat unit didn’t work right!