Mansion View Inn and Suite

Sink was broken and backed up. No plunger or person to fix sink. Towels were very small. Appeared to have drug addicts residing on opposite side of hotel, referred to as "local hotel guests." Hotel was under some type of renovation.

It was clean inside our room No signs to where to go. You pull in and you see rolls of carpet and other items. It was not very appealing. Parking lot was not very clear on how to park. Lines were every 2 ft. Inside, lobby was too big and not clear where to go. Staff, was hard to listen to due to not able to speak English well enough to get answers. No amenities for the price, even though they had space. Room, overall it was clean but out dated. Our ceiling was chipping away, TV only gave us 2-4 channels on a good hour. Jacuzzi was alright, however there were supposed to have soap, shampoo and conditioner for the shower and it was empty!

Room its self was clean and comfortable. Outside needs help. Driveway walkways ect not as clean.

I was only staying one night so it was fine for my needs, but the site was really in bad shape. At least the bed linens were clean. Wifi was barely existent, but if you found it, I was able to check email. Didn't test out the TV or bath. It's ok to crash, but beware of the site and the area in town. I was also not traveling with a car, which I might be concerned about leaving. The check in staff was really nice and had some great local recommendations.

We enjoyed our stay here and Vijay was very kind to us and offered us early check in offered water and upon check out, took great care of our bags to continue exploring more of the town. Everything worked out well along with clean and comfortable room with ancient feel to it. Also, it's walking distance from the state capitals museums and more. We would stay here again!

Superb

Very good

Bad

The convenience to my work location No elevator

The convenience to my work location No elevator

The toilet was not functioning

Seems to be quite a bit of drug use. People hanging out doing deals in the parking lot, sitting on the floor in the common area(s) totally wasted in the middle of the day. Made me feel very unsafe.

Location and pet friendly. Seems to be quite a bit of drug use. People hanging out doing deals in the parking lot, sitting on the floor in the common area(s) totally wasted in the middle of the day. Made me feel very unsafe.

Superb

Pictures are not what it looks like. Room had not been cleaned from prior visitor. The manager was accommodating and let us cancel our reservation.

Very good

The staffer at check-in was extremely friendly and helpful. She got me checked me in and gave me a complimentary bottle of water. The walk to the room was a bit cracked and could use a masonry touch-up. The room was clean, but the carpet was a bit dingy.

Nice

Drywall and paint falling off the walls. Bed was horrible, pillows sucked, broke my phone.

Disappointing

Room was dirty. It was hot. The parking felt very unsafe.

Good

I have nothing bad to add, their wonderful.

Everyone's is very kind, I have nothing bad to add, their wonderful.

Exceptional

Nothing Cable didn't work, tolit didn't work, elevator was outdated and stairs was unsave

Nothing Cable didn't work, tolit didn't work, elevator was outdated and stairs was unsave

Location. N/A

Location. N/A

Very friendly owner/manager. I appreciate when staff are good, kind and respectful.

The state of the building, and the fridge was controlled by a lightswitch by the door.

Staff The state of the building, and the fridge was controlled by a lightswitch by the door.

Good

I love the location, the staff, and the quiet rooms. Pet friendly. Love walking my dog downtown. We stay here when we visit the hospital.

I love the location, the staff, and the quiet rooms. Pet friendly. Love walking my dog downtown. We stay here when we visit the hospital.

The room is clean, but the exterior is under construction

It was fine for a 1 day business stay but would not stay for a leisure trip

Breakfast was ok Shower broken. Curtains torn. Mattress lumpy

Breakfast was ok Shower broken. Curtains torn. Mattress lumpy

Not much Room was pretty shabby. Neighborhood very sketchy.

Not much Room was pretty shabby. Neighborhood very sketchy.

My stay was for a meeting nearby. My room was fine, dated, but fine

Loved the location and quickness of check in and check out. Loved the balconies and the bed was ultra comfy

Bad

Loved the location and quickness of check in and check out. Loved the balconies and the bed was ultra comfy

Stayed for the weekend for St Patrick's festivities, rooms were clean and renovated. My room was affordable, had a king size bed and a Jacuzzi. Slept like a rock after the festivities and the check in/out times were reasonable. Had an amazing location and unbeatable for the price. Also don't have to go all the way out the building to smoke as the rooms are located on balconies. 10/10 would recommend.

.

Wasnt told there was no working elevator until we arrived at the property and then was told our room Was on the third floor, although the front desk worker did offer to help us get our suitcase to our room! There was no cold water in the shower!

I loved the jacuzzi tub the room was huge the front desk people was nice

The room was spacious & the hot tub worked. Everything else was a disaster. The blankets on the bed were not clean and super thin. I have pictures to prove it. There was stains including blood stains on the pillows. I called to have the sheets replaced in the morning and when they did the replacement the new sheets were just stained. No blood stains this time, so i guess progress. The elevators didn’t work, there was cracks in the walls inside the room. There was black stains on the tv, and the view made it look like i was staying next to crackhouses. I feel like the room should have been 200 dollars less than what i paid for. The staff was courteous so thats why im giving one star.

TV channel guide would have been helpful

Room was very cold and everything was like 40 years old.

This was a good place to stay in Springfield. Close to the Dana Thomas house and the Lincoln sites

Unfriendly staff, room was very cold even though the heater was on, bed sheets were dirty, room didn’t look like it was cleaned or renovated in years. Wouldn’t stay there again.

Clean room , nice staff

This place is horrid. We pulled into the parking lot, looked at each and said nope! Never stepped foot inside because we were too scared to get out of the car. Boarded up windows, nasty mattresses stacked up, homeless people sitting around with all their belonging.

The room was huge The building is probably not up to code

Close to where we wanted to be. Needs update and renovations. 4 stories and no elevators. Good dog rooms with no carpet. Trains run right behind the building several times all day and night. Train whistles and track clacking. Very loud. Noticeable long term tenants.

there is an archway over the parking entrances that my full size ( but not high top ) van barely fit under. the entire place from the parking to the exterior and rooms needs serious maintenance. its dark and uninviting.

My stay was horrible the owner made me check out at 1100 am on the ninth because I checked in at 3 am. They allowed me to check in early and I was told that even though the booking reservation said I checked in on the 9th and didn’t have to check out till the 10th he was not honoring that because i had been there too long already. My stay was horrible the owner made me check out at 1100 am on the ninth because I checked in at 3 am. They allowed me to check in early and I was told that even though the booking reservation said I checked in on the 9th and didn’t have to check out till the 10th he was not honoring that because i had been there too long already. I wanted my money back he told me he was making me check out on the 9th. I went to breakfast came back and my room was locked key didn’t work and my personal belongings had been disposed of.

This hotel is misrepresented in photos online. Run down. Efforts to improved consist of poorly done repainting. A lot of strange people hanging out in the parking lot. Did not feel safe at all. Checked out after one night of a planned 10 day stay.

If looking for downtown convenience in a basic hotel room, this is a decent option at this price point. Clean room, comfortable bed, shower with good pressure and plenty of hot water. Refrigerator and microwave a bonus. Dated building with little quirks of another era like no bedside outlets, but evidence of facility improvements underway. Main complaint is the WiFi is awful. Slow signal and service comes and goes. If internet is important to you for work or otherwise, you will find a stay here frustrating. If mainly coming to see the tourist sites, it is a convenient location for walking downtown with public transport links nearby. Worth considering for the price.

Front desk was extremely professional and helpful! 5 stars

Close to downtown. Inexpensive

The room was clean and the staff were friendly. However, during my stay, there was no hot water (when I asked about this, staff said that this was being worked on). Also, it's an older building and like many motels from this time, I'm sure smoking was once allowed indoors. The room didn't overtly smell of smoke, but I'm sensitive to smoke and I could tell smoke had permeated the room (the drapes? the bedspread?) because of the severe headache that I had in the morning. In addition, possibly related to the hot water problem, water ran through the pipes loudly every 30 minutes or so, making it difficult to get a good night's sleep. I am sympathetic to the owners/managers' efforts, but I would not recommend this facility.

The owner was very nice.

.

The location across from the Governor’s mansion attracted me, but the hotel in its current form seems more appropriate for weekly stays. It wasn’t clean, had few customers, and the A/C was completely inadequate. We left and found a room elsewhere, and didn’t bother asking for our money back.

They are working on remodeling the whole place. But staff was very nice.

Bathroom Door Had not catch in knob, Toilet tank ran most the time.

Nothing works.

Very old hotel with no ongoing maintenance. Smells like old house and seems like last time it was clean was decades ago. The room is dirty and the air-condition extremely noisy and not deliver cool air. The only fair thing was the bed.

My room was fine. I suspect not all rooms have been updated. There's a little bit of deterioration at the corners of rooms and such. But for the price, my bed was comfortable. The heating and air conditioning worked very well. It was not noisy. And it was convenient.

Beds are old and hard as a brick, toilets didn’t work on either room cold water didn’t work in bathtub so no showers were available in this room so we had to share bathrooms with was ridiculous. Expedia shows nice clean rooms and they were not even close to pictures. I will never stay there again. Homeless people screaming outside windows and looking in the windows of all the vehicles in parking lot, very uncomfortable feeling all night long and the train every 1.5 hrs was just too much lesson learned!!!

Junkies, prostitutes, constant traffic, delapitated, dirty, dope haven

The staff were so friendly and made the experience ten times better!

Bathtub had water in it. Hairdryer didn't work. Refrigerator didn't work. Ceiling was peeling in the bathroom. Elevator didn't work. Breakfast wasn't offered. The owner was nice and the bed was comfortable. We didn't see the railroad tracks but the train whistle sounded like it was outside there door every couple of hours. I won't return there

Fantastic location!!! Walk to EVERYTHING downtown. Next to train tracks, you will hear every train. I like that and don’t wake for the night trains! You? Room newly but simple and basic reno, except not the bathroom yet. Room was spotless and functional and big. New owners are fantastic, but fixing up what had been a dilapidated hotel takes time and money so if you’re needing perfection stay elsewhere (& pay accordingly!). If you want an imperfect work in progress place to stay for a really good price with great management doing their best with the resources they have, stay here! In brief: quiet except the trains; fantastic location; great value for $$; functional and clean; bathroom in desperate need of paint, but everything works, including hot water; good management; raise issues and they’ll be resolved, if you don’t speak up, they’re too busy to imagine your problems and you won’t get them fixed. It’s a huge but worthwhile project, but the staff are humans, not Apollo…😁

Very dissatisfied

It was dirty, had to switch rooms due to finding a dead bedbug in bed. Rooms just felt old and in disrepair. Woken up in the morning to a woman banging on window selling "soaps and lotion". I felt unsafe traveling alone as a woman here.

Friendly staff. Excellent price. Excellent location. Loud trains every 1-2hrs about a block away. Only 4 channels offered on TV. Relatively nice otherwise.

Its unique. You could see they were trying to improve. Not nearly enough plugs to charge all the things I carry with me. It felt more like a residential hotel than for business travelers.

No Breakfast

The property is a little rundown, but you can see that they’re doing a lot of renovating. It’s close to the commuter trains, which make a lot of noise, but the staff was great and helpful. Would definitely recommend for people wanting to stay downtown for a decent rate.

Nothing The cockroach. No remote for TV so unable to watch

Good budget hotel downtown

The owner and staff are very kind and attentive. The owner informed us that they bought the building last year (2024) and have been slowly renovating it. The building still has a long way to go though.

Hotel management and staff very helpful and friendly. Great location to walk and browse downtown Springfield's quality spots.

Location is awesome. You can walk to major attractions and restaurants. The property is run down and in need of a facelift. It’s clean and the bed is comfortable. Staff very friendly.

Unsavory envronment outside. The outside of the bul

Exterior was VERY rundown and dirty and had a distinct odor. Also apparently very close to an active freight train line.

Curtains torn. Laundry under repair. Old and shabby

just didn't feel spotless the lights were terrible. very dim.

Really great stay here. The manager/owner went above and beyond multiple times to make my time in Springfield pleasant and comfortable. Took a star off because it’s an older property that is in need of renovating (shower curtain rod was broken, bathroom walls were peeling, not enough outlets near bed), but there was evidence that they have started that process and the room seemed clean. Some noise from the train, but the AC fan drowned out most other noise. Walkable area that suited my needs with excellent service.

It was not like any of the photos used. The area is shady to say the least. Its very run down, it said breakfast included, it wss NOT. When we went to elevator, i didnt think we wouldve made it to tge 2nd floir. In tge room, qas hit, smelled musty, went to turn on air, lid came off. Sat onThe bed, hard and bumpy...i turned to see if tgere was an outlet, saw sometjing in wall behind the head of bed... nasty snot. Was on the wall...we werent in there 5 mins amd we had to leave, i was not going to stay one more minute. Area felt very unsafe

Local

They are in the process of renovations so one side of the hotel looks sketchy but the other side just looks old

The property was quiet a nd cheap. Staff was helpful. I did have an issue with the elevator being dirty, and onlyy one bar of soap.

The hotel is near the railway track, so it's very noisy

Very clean and comfortable and easy access from the Amtrak and the capitol. Room felt fresh and the staff is very kind and helpful. I was able to print a few things as well. The building is old like everything around here but very comfortable

It was just Ok

Location is excellent. A lot of parking space available. Staff welcoming and friendly. We were two couples and rented two rooms. One was absolutely fine, old-fashion decoration but clean. The other room had an unpleasant smell that I couldn't recognise. The vinyl flooring was poorly installed; water filtered down from mopping and it goes out again when walking around so the floor got quite messy very quickly. The building is quite abandoned. There was a box with naloxone in the hallway, makes me wonder what goes on in there. I wouldn't stay there again.

I was very disappointed with my stay at this hotel. There was visible mold in the bathroom, the bed sheets were dirty, and the paint on the walls was peeling. To make matters worse, the noise from nearby train tracks continued throughout the night, making it nearly impossible to get any rest. I would not recommend this hotel to others until significant improvements are made.

The present owners are making good efforts. There are no on-site dining options. The property is close to the Amtrak tracks and is definitely not sound-proof. Guest clothes washing facilities were out of order.

Excellent staff courtesy! Felt very welcomed there, and staff accommodation is great! Would highly recommended to others

A

Room was clean staff was nice, a lot of construction around the syrrinding location

Room was fine, clean and no bed bugs

In terrible condition inside and out.

Hot tub was nice and the room was comfortable and definitely will stay again

it looks clean as long as you dont move anything or white glove test it. smelled fine. kind of chilly. service was good. staff was very helpful.

A dump. Stained bedspread. Chair with torn upholstery. Everything is really beat up.

An unknown gem. Appears a little worn but a deal the price and that jacuzzi was smoking

The price was very economical. Front desk staff were very nice and kind! The room was not fancy but suitable for a nights stay for early morning procedure at a nearby hospital! Equipped with a frig, microwave, tv, roomy closet, and newer flooring. However there was a large hole in the arm on an overstuffed chair. The walkway, outside on the 2nd floor rooms were busted and could be a fall hazard for some ppl. We parked under an awning but there was a huge sign stating the facility was not responsible for damaged vehicles. We had no problems with our vehicle. Overall, an ok stay for what we needed but if I was visiting downtown Springfield for visiting for a few days while touring Lincoln sights, I would not stay there.

I like to stay here. It isn't fancy, but it's decent.

Had a good weekend stay there while being in Springfield. A lot of shops and food around

place was clean and the front desk clerk was very friendly.

The room was economically priced. Shower curtain was broken. Paint peeling off the walls. Homeless folks sleeping outside on property. Has friendly staff. Room was clean.

Very nice remodel!

The appearance of the hotel from the outside was horrifying. The room was clean and updated. No cable only 2 small towels. Pillows are junk but bed was comfortable.

It was freezing in the room. They had the heat off and I blasted it all the way and even when by the time i checked out it still was freezing.

The lack of security and the concerning presence of unfamiliar individuals made it impossible to stay. Families should avoid this hotel if they value their peace of mind.

Almost froze to death. Heat barely worked in the room. All of the lamps were unplugged when I went into my room. So I had to get them plugged in before I could see anything. The phone in the room did not work. The secondary door latch was busted. Will not stay here again.

The bed was uncomfortable, the pillows were frumpy, shower curtain wouldn't close, no elevator, very loud. Front door was locked when I went to check out had to ring the bell, had to wait almost 10 minutes to check out

Between the train, the coming and going of a particular vehicle and the paper thin walls,there was nothing remotely quiet. The nearly sheer towels left so much lint it took the ancient blow dryer to get it off. The 'coffee maker' heats the water then shuts off so the coffee gets cold. Check in was slow and disorganized.

Great staff