Island Grand at TradeWinds

We’ve stayed here before a few years ago, and it was nice, but we have vacationed at other resorts in St. Pete over the last 4-5 years. OH. MY. GOSH. Am I glad we came back! We were blown away by Tradewinds this time around! The staff was absolutely exceptional, the grounds were amazingly well kept, and there was an abundance of activities for all ages between Island Grand and Rumfish. We will be staying at Tradewinds each summer for our future vacations!

Music at the main pool was a little too loud. A bit excessive. Pools were very busy but then that's good for business. Went to beach every day. Just beautiful & staff will insert your umbrella for you. Water was clear & loved walking out along on the sandbar. That beach is hard to beat 💟

Staff and location are great. Poolside bar and restaurant is amazing. Close to restaurants, shopping, and pier 60.

Didn’t like it . Too expensive but amenities and service not good

Dirty bathroom, bloodstains on the sheets, shower had no water pressure. Air conditioning leaked and flooded the bathroom; it took maintenance 4 hours to respond. Then once they said they fixed the issue the AC stopped working and they never responded until the next day.

Very friendly staff, amenities galore, always something going on and things to do with the kids. Only complaint would be the shower. When a hotel caters to families, a pull down showerhead would be so beneficial!! The littles had a hard time getting shampoo and conditioner out. And of course as a female, I much prefer a pulldown showerhead, sand gets everywhere!

Everything was fine. But didn’t find our clips after cleaning.

Great time great food and experience

This is our third year of vacationing here; the previous two years we spent at Run Fish, but this place is fantastic. It's been a great experience, and we'll keep coming back every summer.

We come here all the time best food best entertainment best service

Great time. Some amenities cancelled or in repair while we were there.

We loved this resort for our family vacation with our 5 year old son. The beach is huge & stunning & easy to walk in! He had a blast for hours on the slide. We also liked that we could have an umbrella and 2 beach chairs at no additional cost. We also ate way too many smores at nightly s’mores party! Our som was too young for the aqua park (min age is 6) so that was disappointing for him. I did yoga on the beach at 730 am- it was more of a stretch session aka Hatha yoga. But it was peaceful & beautiful. We also did the paddle boat- which was fun for our 5 year old. The pools are all full of people & sunscreen so we stuck to swimming in the Gulf - which was perfect for us- salt, sand & sunshine- just as God intended. We also REALLY enjoyed the RumFish restaurant with the huge aquarium & ate there 2 nights in a row. We enjoyed the steak - the grouper was less enjoyable after looking at the grouper in the tank haha! Only thing I didn’t love was the walk from Island Grand to RumFish beach to eat dinner & do yoga… it was a bit long. But not horrible & they have a nice mat lining the beach to make it easier.

On the beach, bars and restaurants Microwave didnt work. No hot water in bathroom

Property needs to be updated ; although surroundings and amnesties are nice ; the rooms indoors are NOT. It’s giving OLD and outdated especially for a resort as popular as island grand at tradewinds; honestly for the money we spent; Hilton hotel or Marriott hotel would have been much better when it comes to comfort of interior and cleaner interior and updated supplies in bathrooms. The property was simply OLD and outdated, we had found mold in one of the bathrooms in the 2 bedroom villa , and then they changed the two bedroom from sixth floor to fourth floor and it was not much better; we had a broken stove , issues with ac and a broken cabinet. Wear and tear everywhere, this is not a good look for visitors spending over 3k, it’s just not pleasant for visitors such as ourselves that like comfort. The staff could have been better when it comes to hospitality and approach; we got a refund of $62 ONLY, but the inconvenience we had to endure was worth way more than $62. We also arrived early on Thursday thinking we could check in early like most hotels and resorts offer , especially travelling from another state, mind you, this was a request we initiated prior to traveling, and once we arrived they made us went for hours, literally , we arrived 11.15am they made us wait until 3pm to check in . I mean it just made no sense ; we are six preceding from Texas and have been on the flight and ready to just change and unload and enjoy the property ; we had our two autistic kids with us at that and that didn’t make any difference to the staff at all; there was no sense of urgency or care. So that was highly disappointing. We wanted to enjoy the entire day for that Thursday but most of it was gone.

En mi opinión no es muy barato que digamos el hotel para que sus áreas exteriores estén tan descuidadas el estanque apestaba a caca de pato la piscina y el Jacusi el piso todo feo y sucio por el tiempo , la bañadera de la habitación acumulada toda el agua y terminabas bañándote en un charco de jabón y suciedad el personal si muy atento pero deberían tomar en cuenta pasarle la mano a las áreas del hotel

Everything was nice

Exceptional

The cleanliness The walking but that’s a given lol

What a wonderful experience at your resort. Great helpful staff, room was great with an even better view of the gulf. Great activities for kids from slides to crafts and pool movie, reptile class, jewelry making♥️‼️Highly recommended

The beach was pretty good. The rooms were clean.

My kids are 7 and 8yo and this is the perfect place for our family. My husband and I can relax while the kids have tons to do. There are games and art daily at the pool and the big slide on the beach daily which is free. The restaurants on property are also great with lots to choose from whether you want a nice place or a quickie pizza and ice cream. There is always construction going on but usually that’s not a big deal.

Will be back

Location was great. There were certain areas of the property that were clean and kept up. Much about the property needed fixes or updates. The mini golf area was completely ragged and in need of a rehab. Light bulbs in the bathrooms needed changing and overall cleanliness of much if grounds needed work.

I loved that the hotel was right on the beach and had chairs and umbrellas to use. They pick a spot for u on the beach and get u umbrellas. If u want one. N/a

The property was great you just have to pay

We had a great week long vacation at the Island Grand/Tradewinds. Staff very professional, excellent house keeping daily, resort amenities were great, beach attendants friendly and helpful. Overall an excellent resort and will come back again. Beach and gulf water was delightful!

The hotel was average, but the room was very beautiful, very comfortable and had everything I needed. Staff was incredibly nice ! Not much to do at the hotel, but being right next to the gulf and turquoise water made up for it!

The room was clean, the staff was helpful and friendly, and the food service was excellent.

The only negative I have is that they are pet friendly, but they don’t really have any real activities or much of an area that pets are allowed. Considering the pet fee with taxes come to around 85 dollars a night, I would have expected a larger pet area and some pet friendly activities.

This property is clean and well maintained, but will never stay again for $369/ni. The drinks were $15 each, but had very little alcohol in them and ordered them with floaters after the first 2 drinks. I was expecting a large pool area. The area accommodates people, but the pool is very small and the water was cloudy because of so many people in it. The property is old. The service was great. Worth what we spent. Absolutely not!

Very good

Great if you have kids

Te Best Spot in the Beach

Superb

Complementary chairs at beach was a bonus. Wish the bars and entertainment went a little later in the evenings

We arrived and checked in and went to dinner. When we returned the room smelled horribly of marijuana. The front desk did move us and if it was the only issue it would have been fine but i didnt come to move rooms. The ice maker on oyr floor never worked and I reported it Tuesday and we left Friday and wasnt fixed. Many of the planned events we cancelled but the message wasnt relayed but did receive texts about other events. When i tried to check out online it would not allow it(error) and I had to call twice before anyone answered at 5am on 5/29. I already have airfare to come back 6/29 to 7/4 but Im not sure I will book here. My wife was at Rumfish in April and loved it. I would have to have some assurance it will be better. Also forgot the AC went out in room Wed and they came right away and fixed it so kuddos to maintenance but one again another issue with the trip. I would need a pretty good price before I will take a chance the end of June

.

The beach was beautiful, the rooms were clean and did not smell musty, and the kids had a wonderful time with all the amenities!

Very old hotel for such outrageously expensive prices over $400-$500 per night on the Memorial Day weekend. Not worth it at all, it is not a fancy world class Hilton or Bonvoy hotels chains top tier standards resort. Plus you need to pay for the water park and many other resort activities, not to mention the meals high prices including the breakfast.

Friendly staff. It’s huge, with plenty of activities. Perfect for families with young kids. It has all you need from shops, restaurants,… you don’t need to leave the property. They deliver food at the beach! They don’t control the ocean but was simply perfect. Room was clean and comfortable. You have to pay 15 dollar per day to sit at the front sits at the beach (even when there are plenty of spots). Also when is 5:30 they collect the umbrellas and sunset is only at 8PM during summer. That is understandable because the guys have to leave, but feels like being expelled from a concert when the band is in the middle of a song. I wish we could somehow close and store the umbrellas latter if we wish. Over all the hotel is super clean. But some areas are kind of abandoned feels like something is missing.

Exceptional

Friendly staff. It’s huge, with plenty of activities. Perfect for families with young kids. It has all you need from shops, restaurants,… you don’t need to leave the property. They deliver food at the beach! They don’t control the ocean but was simply perfect. Room was clean and comfortable. You have to pay 15 dollar per day to sit at the front sits at the beach (even when there are plenty of spots). Also when is 5:30 they collect the umbrellas and sunset is only at 8PM during summer. That is understandable because the guys have to leave, but feels like being expelled from a concert when the band is in the middle of a song. I wish we could somehow close and store the umbrellas latter if we wish. Over all the hotel is super clean. But some areas are kind of abandoned feels like something is missing.

Old room and water liking from bathroom selling. Old areas such as stairs, small pool

Activities and location. Old room and water liking from bathroom selling. Old areas such as stairs, small pool

Exceptional

great location and facilities access to room outside door

great location and facilities access to room outside door

We love how family friendly the property is. We’ve gone five times and i feel like it gets better each time. It is alittle pricey but with the new restaurants we didn’t mind since the food was really good. The arcade is not great but other than that we love it!

The resort was wonderful! There was always something to do for my kiddos. Plenty of Food options and even desserts. Like 4 different pools! It was wonderful.

We had a great time! Great view. Very clean room. Friendly staff. Our favorite part was sitting on the beach (there are free beach chairs with an umbrella, they set you all up). Lots of pools and hot tubs. Smores for the kids at night.

Very good

We had a great time! Great view. Very clean room. Friendly staff. Our favorite part was sitting on the beach (there are free beach chairs with an umbrella, they set you all up). Lots of pools and hot tubs. Smores for the kids at night.

Family friendly

Was very friendly

Wry nice staff and location The bathrooms were really outdated but overall the room was amazing

Roaches in the room. Front desk manager dismissive just said common in Florida. Did not even apologize. Fitness center floor dirty. Sofa bed dirty and mattress terrible. . Commons area infront lounge area by restaurants dirty.

Beach was beautiful and staff there were very kind and helpful and its very family friendly

The rooms very very comfortable with plenty of supplies. The balcony was very small but had chairs & a small table and the gulf view was perfect. We totally enjoyed our stay & look forward to coming back

Room service was bad.

Bad

Exceptional

The room was really nice the only problem was the air conditioning was not working in one of the rooms so it was hot

It was a large property with lots of activities. The beach was great. Staff was professional and very friendly. Great food and restaurants from $ to $$$. Privacy if you wanted it. Very kid friendly. Great "vibe" It was cashless. Cash is king.

Pools and beaches Bed was very uncomfortable.

I really like how family oriented it was, lots of things for the kids to do, even though I didnt have any kids with me. The hotel was very large. I liked how there was different pools that way when one was to busy we had another one to go to. I also really liked that the hotel room had dishes in there so we could have plates and silver wear and cups to use. we really didnt care for the restaurants that was at the hotel, The taco place was the worst. we only had a couple bites and was done, so bad we couldnt eat it. The Bistro, the food was cold! we send it back and came back cold a second time. and very pricey. The pizza place was good and the prices was really good,

Family friendly

Superb

Superb

They should repair the Hotel, even I had a standard room and I wanted an upgrade for an ocean view and the bathtub was broken, I was hoping to have a better room.

I did my on line booking and pay in full amount. I was really disappointed about the unexpected $50 & $20 fee they have to charge as soon you check in. We are seniors. We do not use all the other amenities that they have at Tradewinds.

This is a wonderful family resort.

Cons: Pools were small so got crowded and sometimes hard to find a chair to sit in (lots of pools though). Parking is $25/day, but so are all the other hotels in the area. Chairs/Umbrellas on the beach were complimentary only for rows 2 and 3, but not first row (the kids working those were great btw). Delayed check out was $20/hour past 11:00am. These are nickel and dime'ing considering the cost of the hotel itself.

Exceptional

Excellent beach location and add.ons. Family friendly.

Everything was very nice. Staff is very friendly. David knows his stuff!!! He was very informational.

Ok

Great property

Always an amazing experience!! Will definitely come back

The hotel with very good condition

Great time! My boys 12 and 15 came with me while I was at a conference to Island Grand and had such a blast. They kept busy while I was in sessions!

Nice room, good view, great Mother’s Day!

Cleanliness was some issue but overall was ok

Great hotel, especially wihh the children. So many things to do and places to eat. We will be back!

Superb

Superb

Exceptional

Superb

after watching a sunset we witness a couple and there young child playing in front of playa taco as RATS ran across the cement its only a miracle the child wasnt attacked. we reported it to front desk who said its florida its common here we checked out and left 4 days early, booked thru expedia and were not issued a refund even tho hotel only billed us for the one night expedia couldnt reach anyone to issue us a refund so im stuck paying for a week we werent there. food options are horrible if your allergic to seafood your extremely limited on what to eat also if you not there at designated time you cant eat certain foods. the pool areas and walkable areas were very dimly lit and honestly me and my wife felt uncomfortable. would NOT recommend this to anyone every. it took almost a whole day to inflate the water slide, mother nature didnt cooperate nor did the lovebugs that swarmed the whole area covering us as we walked. if it wasnt for the teacher convention it was devoid if customers staying the only plus was water was blue,

Superb

Yes

The beach The rooms weren’t the best but perfectly fine

The beach The rooms weren’t the best but perfectly fine

The pool was so crowded we could not get a seat. MANY children screaming. It was a bit too much! it was a great spot for the whole family. It was just my husband and I.

Room nothing like the pics you have up

Room nothing like the pics you have up

Beach was nice Pillows were absolute trash, food options were overpriced and no late night options

Beach was nice Pillows were absolute trash, food options were overpriced and no late night options

The beach view was amazing! The staff super friendly. The rooms were clean little out of date. The beds and pillows super comfortable. There was a little kitchen sink, microwave, mini fridge toaster and silverware! Plenty to do on the resort! Plus it’s on an absolutely stunning beach. Everything extra food & drinks pretty costly. But so worth it! We’ll definitely come back!

Excellent! Great room, clean/ beautiful view. Kitchen very useful with littles!

The restaurants have amazing food. On the beach. So nice and clean. The paddle boat water looked murky. Needs an adult only pool because of one of the pools is dedicated to kids.

The restaurants have amazing food. On the beach. So nice and clean. The paddle boat water looked murky. Needs an adult only pool because of one of the pools is dedicated to kids.

Amazing family vacation!

Not alot went well unfortunately. Upon arrival an angry guest told the associate who was working with us "To step outside." He was visibly upset about his checkin experience. We felt bad for the staff having to deal with this jerk. The beach seems very nice. There are a lot of pools on the property but they seem disjointed. Its because a company bought up multiple properties to create whats there now. We did not care for the room we were given. It was very small, especially for the price. The room is in bad need of modernization. The bathroom was small and felt like a bathroom out of the 1970s. The balcony was hilarious! You could maybe fit a chair sideways on it.

Ok there is a lot this resort does right but can improve on some things. The activities for the kids are endless! Our group from 3-12 loved the waterslide on the beach & pool with the DJ/kids games was a lot of fun. The beach is beautiful and it perfect for young kids!! One of the biggest downsides is the elevators. They take forever to come and are often packed when you get one. I think this comes from the resort being older and not having any service elevators so the employees have to use the elevators as well which can often take them up. This resort is in need of some TLC as the rooms are dated and worn. The rug in our living room was fraying and some of the clips for the drapes were broken. Also during the stay my daughter had dropped a bag of chips in our room and while I did my best to clean it up there were still some small crumbs that needed vacuuming up. When housekeeping had not come by 3:30 I had called to check if they would be coming and was told that while they try to make it to every room each day they have been very busy so some days they have not been able to accommodate everyone. While they did come clean our room I do think this is worth noting if daily housekeeping is important to you. We did also find some dead bugs on the floor near the front window when we first got to our room so I don't think they do a really thorough job. Overall fun place but if you are expecting a higher end resort it is not for you.

We have been going for many years. They are renovating and still recovering from hurricane 2 years ago. Much needed. Hoping next year will be back to what we have leaned to expect.

This hotel is not worth the price. I felt we were completely ripped off.

Awesome place!!!

Negatives: No cash use so every machine defaults to a 20% tip. Your teen gets dipping dots for $7 themselves and the person expects a 20% tip. It gets really old after a week. You go and get something yourself and the person expects a tip. There are a few buttons to figure out how to leave zero but the person watches you and it’s uncomfortable. Other than that, we had a perfect time there! It’s a great place with a kid.

Location on Gulf is great. Pools and water slide are nice. Rooms quite small with very limited space to make a sandwich or store much in the dorm room sized fridge. Bathroom very small and small balcony.

Location on Gulf is great. Pools and water slide are nice. Rooms quite small with very limited space to make a sandwich or store much in the dorm room sized fridge. Bathroom very small and small balcony.

Exceptional

Good

Both the exterior and interior of the buildings show clear signs of wear and would benefit from major repairs. The pools are also quite small considering the size of the resort, which made them feel overcrowded. Our room was particularly disappointing—it felt run down, with old beds and worn bedding. The bathroom door was chipped and damaged at the bottom, which added to the overall neglected feel. Given the price we paid, we expected a much higher standard. Sadly, this is not a place we would choose to return to.

Beach and staff were wonderful, Rooms were small and outdated and not worth the cost.

Beach and staff were wonderful, Rooms were small and outdated and not worth the cost.

Location on the beach and the water slide they have on the beach Pretty run down and old, pools are pretty small yes there are a few of them but still small for this size property. People were allowed to leave towels to hold chairs by the pool and didn’t bother to show up all day. Same thing happens on the beach.

Location on the beach and the water slide they have on the beach Pretty run down and old, pools are pretty small yes there are a few of them but still small for this size property. People were allowed to leave towels to hold chairs by the pool and didn’t bother to show up all day. Same thing happens on the beach.

The property is great the room was outdated and old

Poor open hours for amenities

The room wasn’t ready when we got there and I kept having to go back through the line because it was already after 4pm. Finally at 4:30 she got us a room. Then they’re knocking on door at 10:45am to clean it asking when we’re leaving. For $400+ dollars, it be nice to have a room for the correct length of time.

Lots of activities for kids.

We booked 6 weeks before spring break so we did have an interior room with 2 queens, usually we prefer a suite and/or balcony. Other than that it was great for kids activities our favorites were pickleball, large size Chess, the animal show and the beautiful beach and sand bar!!

Great location on the beach Very tired needs a remodel

We had a room overlooking the beach! Our room was very comfortable. Amazing staff. Very accommodating. Our room was very clean. We would highly recommend this resort to families! They have so much for the children to do. I'm excited to go back again and enjoy St Pete's beautiful beach!!

The beach is awesome Food varieties and options are more the enough plus the walkable options outside the hotel . Polite staff, we were given a room upgrade , this was the highlight of the trip, the apartment was so comfortable, thanks to Jay Recommend hotel, certainly will come back

The room overlooked the pool and the beach. It was smaller than the pictures but very lovely. There were tons of activities for all ages. The staff were very friendly. The location was perfect.

Absolutely everything only the food prices was kinda expensive, but everything is kinda of expensive this days

One's of the best experiences we have on the west coast of Florida, definitely we will return on this hot summer beach time coming up. We give them Absolutely everything only the food prices was kinda expensive, but everything is kinda of expensive this days

We really enjoyed our vacation at Tradewinds. The rooms were definitely outdated as was the resort itself, the staff was absolutely awesome, the towel system was awesome, the pools are old but do the trick. The beach was the star … absolutely perfect place right on St. Pete’s beach. All in all a great trip!

Amenities are great. On site dining is wonderful. Loved Pete’s and Palm Court. The staff was amazing. Greatnlocation

Activities for all ages. Room overlooking the ocean..it was fantastic

Hotel was way overpriced for quality. Felt it was just a normal hotel with an insane overnight. Have stayed at the Ritz Carlton in Maui on the executive floor for less.

The palm court Italian restaurant was awful. The waitress was wonderful but the food was horrible. Zero flavor, overcooked, or bad tasting. I cannot stress enough do not waste your money. Rooms. While great size the walls are extremely thin. We could hear EVERYTHING. Made sleep difficult. Elevators were always not working. We were on the 7th floor so we needed to use them but if I wasn’t I would have never touched them again Lastly, be prepared to pay for a lot. I recommend stopping at a store or a Instacart to help with expenses. Tip. There are white boxes by the beaches. Families will leave sand and pool toys there when they leave. Just borrow no need to buy any. Pros: The most family friendly resort I have been to ever. There is so much to do for kids. Feeding the ducks, paddle boats, crafts, movies, smores, and endless beach and pool. There was not a moment of boredom even possible. We just went as a family of 3 and it was amazing. Beach was beautiful and clean. Water crystal clear. RumFish grill is fantastic! Easily best meal. Bitsro was pretty good and a solid staple.

This property has all the amenities we needed to relax as a family! The staff very friendly and responsive. Food excellent at Playa Taco, Pete’s Bistro and Palm Court Italian. Easy check in! Will definitely go back

I had no sheets , then they brought me wet sheets, my mom's room was leaking from the light fixture. Its a very big place . Hard to walk for older people. Everything is a long walk .

I got a standard room for four people, and it was really small. No room anywhere to put any suitcases but other than that everything was excellent. Definitely will be going back and getting a bigger room next time.

Beach area is very clean. Lots of restaurants to visit there. I’ve no complaints.

Amenities were great. Room is a little small. Called the desk for a couple of different things and they never brought them up. Cleaning person skipped our room and after they said they were coming back to clean.

Nice for our stay. Family oriented. Friendly staff.

The pools and hot tubs have cloudy water with lots of chlorine. Spending any time in the pool is tough due to the strong smell of chlorine. The rooms are also outdated. Have a super loud HVAC that will not let you sleep at night. The bathroom ceiling tiles rise when the AC unit kicks on, then slam down when the unit turns off. The sliding door to the balcony is hard to open and close due to the rollers not working. Same issue with the closet door. The bathroom has a gym shower and a toilet that barely flushes. Other amenities on the property are also out of date or are old and dirty. Hammocks are torn, day beds have stained pillows and mattresses, lots of trash around from previous guests.

Great place for a family vacation. Everything from check-in to check-out was great. Shpresa at the fron desk was absolutely wonderful and she made the stay pleasant and hassle free.

Great place for a family to stay. There were activities for every age. It was fun, clean & relaxing. Just what we needed!

The staff was great and friendly

I did not stay under this reservation, and have been trying since 3/26 to have this reservation canceled and refunded, due to the fact that a duplicate reservation was inadvertently made. I do not feel I have gotten the proper amount of attention in this matter and it seems to have been bounced around to different individuals who may or may not understand the details.

What really sets this resort apart is the atmosphere. It’s incredibly family-friendly with endless activities, from water sports to poolside fun, yet still relaxing enough for adults to unwind. There’s always something to do, but it never feels overwhelming. The staff is welcoming and helpful, adding to the overall positive experience. The amenities are a huge plus—multiple pools, on-site dining, and plenty of entertainment options right at your fingertips. It’s the kind of place where you can stay on property the entire time and never get bored. While some areas of the rooms could use a bit of updating, everything was clean and comfortable, and honestly, you’ll spend most of your time enjoying the beach anyway. Overall, TradeWinds is a great choice for a fun, memorable beach vacation. Whether you’re traveling with family or just looking to relax by the ocean, it’s a place you’ll want to come back to.

place was clean and staff was attentive. everything was very good.

Kitchen amenities are lacking(no dishwasher or oven, no paper towels, minimal cooking pans). The water takes minutes to warm, sinks don’t drain, etc. After checkout, I looked over our bill and we were charged $25/night for a roll-a-way bed. Not a problem if they would have disclosed that to me when I asked for a pack n play. We definitely would have just used one of the other beds in our room that was meant for up to 10 people(we only had 5). The food was overpriced (as expected) but terribly low quality. Absolutely disappointed with this place and will never be back.

Was great

Everything we needed was on premise. Pre Check-in and post check out we were able to enjoy all amenities. Checkout was at 11 and our flight was at 7. We were able to squeeze in an additional beach day as they also had a private shower and changing room to use post checkout. Everything was kept super clean. Loved that glasses mugs and utensils were provided as well as dish soap. Also loved the water bottle filling stations all around campus. Our room was by the elevator and a bit noisy. We could hear neighbors and other guests pretty clearly. We turned the bathroom fan on at night for white noise which helped a lot. Shower Water had a sulfuric smell. There were baby ducks in the paddle boat area. Ppl kept nearly running into them and really stressed out the mom and dad ducks. Idk what could be done to prevent this but it was sad to see.

I liked the location of the property and the staff at the beach that helped reserve your beach chairs. I also liked that there was a beach bar and food on site. I did not like the fact that when I arrived the lady at registration did not explain anything about either of the resorts or that we had access to RumFish. We arrived early and our room was not ready, I had to go back up to registration after 4 to check on my room then once given our room and we got up there with all our luggage the maids were still in the room cleaning. I did not like the fact that I did not have maid service daily although I did not leave the do not disturb sign up. I had to hunt down the maids daily for new towels and coffee. This resort has staff walking around sweeping and doing all kinds of things but yet simple things like having towels in the room were not accomplished. I didn’t like the fact that on top of the high priced room and $55 resort fee you pay you have an additional $25 to pay for parking. Then the room which was a balcony you could barely open the door to outside the sliding mirror in the closet of the room was broke could barely open it. The room was outdated.

very close to beach and plenty to do

The amenities were nice, and access to the beach and pools was convenient and enjoyable. However, the room was in very poor condition. First, check-in was supposed to be at 4:00 PM, but we didn’t receive our room until 5:45 PM. Although they offered us a late check-out, it didn’t make up for the issues we experienced. The biggest problem was a leak in the bathroom ceiling—it was leaking like a shower. By 8:30 PM, we couldn’t even use the toilet because the water was dripping directly over that area. Maintenance came and fixed it temporarily, but the issue continued. The next morning at 8:30 AM, the leak started again, with water coming down from the ceiling like a shower. I also want to mention the poor cleanliness in the bathroom. The door was dirty and showed signs of moisture damage. The staff did try to help and were attentive, but for the price we paid, the solutions provided were not acceptable. Overall, not a good experience.

Did not have the best experience kept getting locked out of room service was subpar the beach was great though

My grandson had a great times Not having the internet and phone service

For the area, the resort has a lot to do which is great for kids. I think their restaurant selection could be better and I think they definitely need options for brunch choices. I think their rates are a bit high.

Perfect location and plenty of activities for both adults and kids

Room was terrible! AC did not work, Bathroom door knob was barely hanging on. Toilet was nasty upon check in, checked out the next day and moved to another venue. Completely dissatisified!

This hotel is not baby/toddler friendly. The management was unsupportive of baby needs. They charge for a pack n play, $25 per night. I had never been asked to pay for a place for my baby to sleep safely. It’s not even for a crib, it’s for a worn out pack n play that you can buy on Amazon brand new for $49. So for a 4 night stay you pay it off fully, twice. That’s not even the main issue. A week before our stay I messaged them asking if it at least comes with a proper mattress and sheet. They confirmed it comes with a mattress but no bedding. They just offer a queen flat sheet for you to figure out how to fold to make it fit the pack n play. Which was fine, I brought one. When we check in and they brought the pack n play, it of course didn’t come with a mattress. So they wanted to charge $25 per night for a big box with no mattress. And they expected a child to sleep in it. Additionally, the room they gave us had no room for the pack n play as it was filled with furniture. The only place we could put it was in front of the bathroom, blocking the bathroom door. We asked if they could take out the tables and the chair at least so we have some room, they claimed that it wasn’t possible. After about an hour of us trying to reason with them, they finally sent someone in to help but he only agreed to take out 2 chairs. Also worth noting the loud live music right under our window that played until 10pm, forcing us to keep our baby up way past his bedtime.

Amenities were awesome. Very nice resort. Rooms were a little outdated but perfect for a family vacation. My only complaint was they tried to charge me 25$ a night x5 nights for a bassinet for my newborn. I went and bought one for 60$. Resort fees and parking really add up- over 400$ for a 5 night stay. Overall I would recommend it, especially if you’re getting a good rate. Restaurants are good but severely overpriced- can walk across the street and each much better and for way less money,

N/a

The villa was spacious. But its an old property no matter

So many activities for all ages and lits of restaurant options right on the property! Great stay!

While the rooms were a little small (2 queen with balcony) they were clean & and the resort had so many amenities that we forgot about the smallish room. We had a resort view but could still see the ocean. We loved that there are so many activities the kids can participate in. We’ll definitely be back!

There was so much to do! I loved the pool and beach options. Your room comes with beach loungers and umbrellas that are set up for you by fabulous staff! There is a bar called Salty's right off the beach with awesome, fun drinks. There are several restaurants, including a higher end Italian restaurant with live music. There is also a cabana area with acoustic performs, firepits, and super comfy couches. Everything is easy to get to and well-maintained. There is also a lot for kids, including pool games, an arcade, paddle boats, and a giant water slide. Some areas of the property need some love and are under construction.

Nice place. Clean and very family friendly

room was great

Property was great along with the amenities and activities. However, the rooms could use some updating.

This property is in serious need of a makeover. Our closet doors didnt work. The soap dispenser fell off the bathroom wall. The curtain for the balcony was stuck closed. We had to fix the curtain so we could fully see outside. And to top it off the elevator call button didnt work on our floor and no one that worked there seemed to care. I would never recommend this resort to anyone when there are.so many ithers to pick from.

Room was in very poor condition. Two burn marks on couch, mildew/mold on lamp shade, heavy dust on air conditioner return vent.

Great amenities, property needs major facelift-very warn, great staff w/1 exception-bartender at hotel lobby tall gray hair, acknowledged us 2 times yet continued to talk to only other guest at bar, we walked away, ice machine on our fl was broken, bell hop/beach staff great!

More kid friendly

I got a bad taste from this trip because I was hit with a $55 per night for amenities and $25 to park a car. After paying this most of the activities we had to pay extra for. It was difficult to get down from the room limited elevators and a long confusing walk to the stairs.

Didn’t have hot water. The staff was very good. The resort was clean and smelt great.

Great place for family fun. Can’t wait to return!

Very clean, room was adequate but really not worth for what we paid but if you take in the fact we could walk 3 minutes to the private beach; it was worth it.

Great room oberlooking the beach

Paid 2 grand for a room that was barely up to standards, the bathroom showers were never running hot water, the “all inclusive resort” had really nothing that was inclusive you had to pay for activities, half the elevators were down, the staff wasn’t super friendly, and had to pay 50 dollars for two days of parking when it was told to me that it was free! It was ridiculous of a stay I will never stay again and I’m not recommending this place to anyone. Paid 2 grand for a room that was barely up to standards, the bathroom showers were never running hot water, the “all inclusive resort” had really nothing that was inclusive you had to pay for activities, half the elevators were down, the staff wasn’t super friendly, and had to pay 50 dollars for two days of parking when it was told to me that it was free! It was ridiculous of a stay I will never stay again and I’m not recommending this place to anyone.

Good for a little family getaway. The hotel is dated. The food was good. The beach was pristine.

Although the staff was impressive, the premises necessitate significant renovations, including updating the antiquated bathrooms, replacing the torn sofa, and fixing the elevator, which consistently broke down, and the water was out of order for maintenance. Additionally, the ice machine was broken; overall, it was adequate.

Very kid friendly

Great variety of restaurants. Breakfast is always great. Super friendly staff. Would recommend for couples or families.

Was told all resort fees were included in my package. Got to the hotel and was told they were not included so was charged again. NOT HAPPY

Very nice . . . beach was awesome, room was great

Beautiful

The hotel is great. I got upgraded to a water front room which was a fabulous way to celebrate my birthday. Such a sweet surprise for sure. Will definitely be staying again! The front desk service was super friendly and everyone else around the property as well.

They had an area to feed the ducks but it was covered in bird poop over everything. The on site food was sub par for the cost and that is coming from Chicago level pricing. Fairly nice lobby and hotel bar but other than that it was pretty dingy and a lot of maintenance issues we were told work was being done but only saw them working on thoae issues 2 of the 5 days. The staff were friendly and accomodating for the most part and the sister resort down the beach was nice with campfire for smores and cool aquarium in the restaurant for the kids.

Other than the fire alarm going off at 9am and evacuating the floor we were on...no problems. Great stay! Safety first, right?

Impressive property, great amenities, very helpful staff

Great resort!

Great time

Find it insulting that they charge you $25 to park your own car- not valet. Like u have any other choice if you drove to resort. At the room price and resort fee- parking should be free!!!!!!!

On the beach Run down. Not all bars or restaurants open

Great room. Tons of activities . Friendly staff.

The location is fantastic and right on the beach, which made it very convenient and enjoyable. The beachfront access and surrounding area were the highlights of our stay. It’s in a great spot for families and easy to get around. For the cost of the room, the property felt outdated. The shower was a small tub and the room overall did not match the price point. It also felt like everything cost extra, which made the stay feel more expensive than expected.

Quick check-in, helpful staff, great beach location. Room clean. But resort overall is dated prob a solid 3 star resort butt i think its supposed to be a 4 star resort..

Communication when we checked in wasn’t great there was a pipe that broke and we were not supposed to consume any water. We didn’t know this and we’re not informed of this until we had dinner at the hotel. All the other guests seemed to have already known this, and when they checked in were handed bottles of water and informed of the situation, we were not and had consume water from the sink

Daniela and Marianne at the front desk were very kind and courteous when we checked in and bombarded them with questions. Our room was very clean. The amenities of the resort were fantastic.

yes

Room was dated. The staff was rude. Won’t be back.

It’s a bit run down, and overpriced for what it is.

Beach access is unmatched ! White flour soft sand ! However the Parking lot access to hotel was obstructed by several large service delivery trucks ! This is unacceptable & a very bad look ! This needs to be resolved! A simple parking lot wall & delivery row parallel to building is the obvious fix.!

Loved our stay. There was construction but didn’t bother us. Kids loved the bingo and the beach slide. We loved having lots of restaurants and cold brew coffee.

Room was clean, neat and updated

Had a great time at the resort! It happened to be record cold temperatures during our stay, but there was still plenty to enjoy. The food especially was very accessible and amazing. We really enjoyed Pilates with Lauren as well! The accommodations were lovely and staff was very responsive to any requests. Would recommend and would stay again!

My only issue was when I checked in. I was ignored at the front desk while checking in. She ran through all of the information very quickly, as if on auto pilot. When she was done, I parked where the map said to and noticed that every car had a pass on it. So I rounded back to the desk, with all of my luggage, to inquire and her response was “oops”. For the amount of money I paid to stay there, I would expect a more of a professional atmosphere.

This is a classic older hotel we found it to be clean and well maintained property beautiful plenty of lounging and pools available along with a wonderful beach plenty of activities if you desire or kick back and chill enjoyed a fabulous massage on the beach plenty of great food surrounds you.

Staff was very courteous and polite. Every employee we seen said hello and was very accommodating. One thing I did notice in the room was there was not good lighting. they had a lamp in the corner with no outlet.

Yes

Staff was nice especially at the beach. Clean and convenient

Amazing experience

Room was run down and many things were broken or didn’t work. Food options at the resort were limited and not very good

The staff and visitors were some of the best people I have ever met. Jonel, Margot, Roman,

Nice and very convenience location. They offer lots of activities for kids. However, it required to walk to the other building which is a little far when it is cold. Overall is great.

Clean most of the staff are nice

Staff was wonderful, very clean

Charged for parking

Its was a nice visit, small ant problem by sink area. Did call for service not sure if anyone showed up. Great views great bartender Billy!

See you next year

The staff was very nice, helpful! The resort, in general, is beautiful! Unfortunately, there were many renovations going on that seemed distracting but overall was very clean!

A key was issued to an individual without authorization, ID check, etc. Blood on sheets, lint painted over in bathrooms, filled vents in bathroom, phone in room didn't work, ants were covering the ordering area by the barista in the resort- when I commented regarding it, she pointed to the spilled syrup informed me there was sugar and killed an ant with a napkin from a stack of napkins that had ants crawling in them. When going to the front desk to address bedding concerns the first time, the house keeping supervisor, Suzanne informed me that it was probably me because “I let me kids live out the bed” as she glance at a snack still in the bag that had bed sat down by my 4 year old after being told not to. I returned from the beach, beds made with dirty bedding, went to the front desk as the phone didn't work and again addressed the bedding- was told I'd been refund resort fees of $350 per the issuing of a room key to an unauthorized individual so room keeping would there in a couple hours, maintenance was working on the phones and I could call the front with my cell phone. I informed them I didn't ask for money back, just a clean, safe place to stay.. This was after she addressed me by the wrong guests name and room number and I had to correct her. There was plywood boards with nails and no indication of them being around corners in play areas that kids almost ran into numerous times. It was a mess- I shouldve been happy though, I was refunded $350 but bought my own bedding.

I didn't realize the kitchens where furnished with things to make meals, so we tried to go get meals which was a challenge. no continental breakfast, or really any resturant breakfast options from the hotel. We fed the ducks at 10:30 am, and that was a great way to start the morning. the pools where warm, and the experiance was amazing. And the water of the ocean was pretty, and drinking a tropical drink on the white sandy beach under an umbrella, on Christmas morning, a day after my birthday, in my Mcdonalds Grinch socks was the best. Oh and the Sunsets where great! A++

The hotel was clean and has a lot of entertainment!! The staff was amazing! Cortez, Dylan, Rachel, Joshua and Patrick were attentive and fun!

Excellent resort with friendly staff. Fun atmosphere at the pool. Music by the pool is quite loud.

Clean room , great location. We have stayed at this location several times and have always enjoyed this and the sister property Rumfish. The only problem we had this visit was some construction noise (replacing room doors) but staff including Bill from Maintenance were very understanding and took care of the issue for us. Will definitely return.

Room was clean had a slight musty smell nothing you couldn’t handle. Was cleaned daily and got 6 of us jus perfectly

Staff and clean room

The rooms are very dated as well as the common areas.. it looks like the hotel is going to begin a major renovation, and wondering if they will close down or renovate while guests are still there. However, housekeeping is quick with any requests made on the app and there’s lots of activities and things to do that are included.

Room 4218 smells like dirty dog even after the deep cleaning they did after our first night TV REMOTE CONTROL didn’t work properly, had to press hard and sometimes several times to work

Not enough restrooms around the beach. To much construction, elevator, pool area etc. to expensive of resort fees for what is offered. Cost of New Year’s party was way over priced. I’ll never come back

I don’t know where to begin. The resort is run down, check in and check out was not smooth at all. You hear everything from your room both outside and next door, too much construction going on, no volleyball, no basketball which were advertised. I can keep going but I would never go back.

Courteous staff, clean room. Property is dated and needs upgrading

We had an amazing time at the resort. It was nice that our boys who are 18 and 15 could go do there own thing while my wife and me could enjoy the beach. They played bags and used their skim boards. Staff was really good as well.

We really enjoy Trade winds Island grand, it was our second time visiting! Everyone is super friendly and the location is very convenient! We have a large family with ages 11-24 and everyone had something to do!! We did have an issue in the room and housekeeping/engineering promptly came and fixed it!!

Very nice beach location!

I could see and hear then ocean from my resort view room. Bed was also comfortable. Hammocks and chairs lined the gorgeous beach. Elevator and exterior was dated… hence the not 5 star rating. Would absolutely stay again.

Great value ! Clean rooms , nice view , loads of activities and amenities !

Room was clean, staff was helpful and nice, amenities were awesome for kids and adults, food was fantastic!

Great view.

We had a great time. I loved that the hotel was not busy. All the activities were super fun. The kids enjoy duck feeding. Room was cleaned daily. Staff was good. Our room was the perfect size. But Hotel is out dated. We found a roach in the kitchen and bathroom. Only one elevator for working took forever.

The biggest disappointment was that the shops in the foyer were never open and when I asked about utilizing a coffee shop, I was told that because there were not enough people staying in the hotel, they did not staff the shops. So the option was to walk multiple buildings down to the Rum Fish or walk across the highway to get coffee.

Staff was courteous. Enjoyed the property and restaurants.

They charge a resort fee and parking.

We didn't have a bar, and didn't check for pots and pans

Everything was fabulous, clean and the staff could not have been more helpful. My friend ending up being very sick and they moved me to another room at a discounted rate.

Sent us to the wrong room. Made us move after unpacked. Breakfast had a shell in it. Had to leave a day early due to a death and was not compensated. Also resort fees and parking were not included in the expedia booking so be aware!

Perfect spot for a family with small children. Lots of activities and the grounds were fantastic.

The room was very nice & clean. Only issue was when sitting on balcony, relaxing, enjoying the ocean. There was 5 lady’s next door smoking all night on balcony. They were very loud laughing and having fun at 11:30. I had to go down to the front desk to let them know what was going on. They ask if they wanted to move, yes they upgraded me to a suite which was very nice. The staff was excellent, the restaurants had excellent food, they had a shuttle to their other property, which was very convenient. I would stay there again highly recommend excellent service.

Hotel rooms are very outdated and overpriced. Elevators were not working at times and very slow when they were working. Grounds and beach are beautiful but I would not recommend staying here, not worth the money.

Clean room, very spacious. Nice property and beach is gorgeous.

Great experience

Hair dryer didn’t work . Elevator was only one running took forever. Ice machine didn’t have ice . Little things like this made the stay annoying.

Room was very nice and the hotel staff extremely friendly. We will stay again soon.

Overall, the beach was beautiful but the resort was overpriced and in need of upgrades.

Great service

The room definitely needed to be updated, you could tell it was repainted but not updated. Also the beach bar was closed and that was not listed anywhere before or during our stay.

Great place clean well stocked

The staff was courteous and attempted to help. The maintenance may need some help. Our room had a slow flushing toilet that took several chats and a trip to the front desk to get it fix. The young lady at the front desk was doing her best but the maintenance worker left the room without making in an attempt to correct the issue. You should have plunged both toilets if he was t sure which one. Communication seems to be a problem and critical thinking and problem solving. Over all the stay was good. Thanks you. fix the the room was spacious. problem. Because

The room was perfect. Great resort!

Room was very clean and staff very nice. Afternoon entertainment at the pool was fun. The Palm served a delicious meal and wine. Only downside - Several outlets in the room did not work and neither did the safe.

Rooms need to be updated. The bathroom door did not close, the refrigerator was dirty, the lights did not work, bath tub and sink old and worn. All the staff were nice and pleasant. The restaurant was good. Waiter was excellent at the Italian restaurant.

The room was clean and the view was great! Very helpful staff. We'll be back

Our room 2227 was dated and had the smallest balcony in the whole resort. Other than that this resort is really good and I would go again, just not to the same room.

Everything was great, except breakfast. It was lacking protein

Our stay Island Grand was fantastic! I was there for a quick weekend getaway for my birthday this past weekend and the staff was ABSOLUTELY AMAZING!!! Every single staff member tnat we encountered was friendly, helpful and truly pleasant! I was honestly shocked at the amazing the customer. The hotel itself could use a little updating but that absolutely would not prevent us from returning! This place is a gem!! The Italian restaurant with live music and fantastic food, was a beautiful birthday dinner. I could go on and on. The bartender in the main lounge was THE BEST!! All of the front desk ladies that we encountered were so kind and helpful. Lee the bellman drove us in the golf cart over to dinner. He was so nice!! If you're hesitating to book Island Grand, I truly believe you will enjoy this resort, so DO IT!!! Thank me later. Thank you to everyone at Island Grand for making myy birthday weekend a memorable one!!!

Beach was the best

Great place I can’t wait for coming back

Great time!

Room was clean, no restaurant on site for breakfast.

Great location

Staff was very welcoming and kind, amenities were WONDERFUL to have available. Amazing food, gorgeous views and a quiet family friendly property and beach!

Great place to stay

Most of the plugs were loose. Room temp was perfect.

Had a great family trip to this property. It’s 2 resorts and is massive. We stayed at the islander. It’s a very old property in need of some TLC. What was fantastic was the beach, the amenities, the food in the restaurants and the service. With so many of the restaurants and various other parts in repair I think we would’ve been disappointed had it not been for the service from the staff throughout. People like Esi and Cathy at Palm Court, Rich our Bellman, Maceo at the beach and Margarita at the front desk made our stay so pleasant. We would come again in the future when more options are open and we would choose a room closer to the beach. This place is in a good way hugeeeeee.

We stayed 2 nights. The taxes & fees cost more than a nights stay!!! Never again!

Beach staff was great. Property is very rundown. only 2 restaurants open

Room was clean and comfortable. Staff was A+. The pools and beach were amazing! Dining options required a bit of a walk, but the weather was perfect for a stroll.

Grounds were very well kept, the staff was extremely friendly and helpful!

Many of the restaurants were not open. They were doing a lot of renovations and we were not aware when booking

Needs some renovation. Beach was nice.

Very noisy, restaurants closed

Beautiful beach, limited staff, couldn't rent the jet ski's due to the trailer being broken. Not enough people in our group for the dolphin boat. Food was very over priced for the quality.

The staff was extremely friendly. Our room was very nice, and access to the beach was very convenient.

We didn't like the restroom on the pool area, totally unacceptable.

Only issue was the toilet would not flush all the way and we requested 3 different times for it to be fixed. The bathrooms are a little rough looking. But the pools and beach amenities were nice. Not sure it was worth $300 a night but we would stay there again maybe after some renovations or with a small discount. Bartenders and bars were great

Loved everything had a fantastic time

The beach is pristine and amenities are abundant (e.g., pools, loungers, paddle boats, boardwalk, large outdoor chess game). Personnel are friendly, accommodating, and a great asset to the property. The few restaurant/food options that were open had excellent service and menus. Maintenance is the biggest dilemma with this resort as some areas are damaged and still being restored from the hurricane. General maintenance is also in need of enhancement (e.g., poor painting that has spilled off walls to art or baseboards, some peeling, bath fixtures hanging off wall, water staining, tired carpets, TV remote not working, doors very difficult to open etc.).

Our only issue was either the elevator or elevator room, it is extremely loud at night to where it wakes you up all through the night - that sucked other than that everything was great

.

We didn’t have any view of the beach. The pools were nice. The beach access was also nice. The room was on the smaller side, and we had a couple who coughed next door to us, the entire time we were in our room. So we could hear them coughing.

Very clean

Beachside restaurant closed. Lobby shop closed. Not sure why. Would have used both but no big deal. Would have liked to know before I arrived so I could plan ahead. If I was informed of closures I would still likely have stayed but I would have planned days and evenings differently. Please inform the clients. It is the ethical thing to do.

Restaurants closed construction all over pool and beach area. Night time staff not very helpful or accommodating.

Got stuck in the elevator

,,

When we arrived

Our stay was was great, the resort was clean staff were attentive and very nice, plenty of pools to choose from, beach was amazing, chairs and umbrella are included, plenty of choices for restaurants either at Grand Isle or RumFish or near the property. Our room had partial ocean view, balcony very narrow but accommodating, room was spacious. Plenty to keep kids busy. I would definitely return.

Excellent customer service and lots of activities included in room rate

Friendly staff

We had a great time, awesome , staff super friendly and helpful,

The Island Grand is a beautiful property, and overall, we enjoyed it and would stay again. Great dining options, and you have access to both the Island Grand and Rumfish properties. There was an issue with storm flooding on the ground floor of the resort, and resort staff worked hard to dry up the carpets and had fans going. It looked like they also had an outside company come in to clean the carpets and disinfect, etc. We were on the 4th floor, so it wasn't an issue for us, but we did have to walk through some wet, soggy areas. The balcony room was small, and the balconies at Island Grand are not private. It looked like the balcony rooms at the Rumfish were more private, similar to a condo balcony with concrete walls. The on-site dining options were good, so no need to go off-site unless you wanted to explore more of the area. The only other setback and total surprise to us was that upon check-in for a 3-night stay, they put a hold of $700 on our card to cover not only parking and resort fees, but also "possible" expenses charged to the room. This might be standard at resorts, but it ties up a chunk of funds. We used our credit card, so it wasn't an issue, but still a surprise and unexpected for them to hold that much money against available credit. To put it into perspective, we had already paid for our entire room stay through Expedia, and our total bill at checkout was only $280 for resort fees and parking. We opted to pay directly at restaurants. Overall good experience!

tuvimos una experiencia para olvidar. desde mala atencion en el ckeck in. me dieron la habitación a las 7 de la tarde. 3 horas despues de las 4!!!! y si no reclamaba pasaba la noche en el lobby. fotos engañosas. el hotel es muy viejo. llovió todo el tiempo por lo cual se suspendieron las actividades. tuvimos una cucharacha enorme en la habitación y les tengo fobia. vivo viajando y la verdad me arruinron 3 dias de mi viaje por la Florida.

#1: One of the parts of the lock simply didn't exist; it had apparently been ripped off, making it impossible for us to provide greater security for our family. #2: You can see the poor condition of the curtain. There were so many holes it looked like there were an army of moths. #3: Bathroom exhaust fan cover heroically holding onto the wall to prevent it from collapsing. #4 and #5: You can see dozens of stains from something that apparently exploded in the kitchen on the chandelier, bathroom door, and ceiling. #8 (#9 is a video but couldn’t be attached here): This was probably the one that bothered us the most), there was a noisy renovation going on in the apartments directly below ours. It was impossible to sleep late during our stay because the machinery was extremely noisy. I fully understand that it's impossible to undertake a renovation of this type without generating noise, but we were shocked by the hotel management's failure to block off the rooms surrounding the renovation and to place guests as far away from the area as possible. #11: After an 1 1/2 hour delay, this is how the kids had to watch the movie (the staff just didn’t know how to operate the projector). A have a few more to say, but my 1,500 characters are gone. Thank you

Gostei muito

We've stayed at Trade Winds several times over the last 10 years - it definitely doesn't appeal like it used to. There are several obvious deferred maintenance items and damages from previous years' hurricanes.

Late check in

The rooms are dated BUT the rooms are clean felt comfortable no issues with this hotel next up the sister property RUMFISH!!

I would like to emprove more grocery inside for people wh don’t come with car is not that much option to eat

I stayed at Islands Grand TradeWinds recently, and honestly, the place feels pretty outdated. The rooms really need some renovations. On top of that, after already paying a lot for the room, having to pay extra for amenities and parking felt a bit over the top. For the price, I expected a fresher, more updated experience.

The stay was a lot of fun. The beach was wonderful, the slide was fun. Lots of pools. Rooms were good. Food was OK, what you would expect for resort prices, but not a lot of options. In all, I would come here again.

Well let's see as I was checking in everything seemed ok I was handed my wristbands and then the nice lady at the desk says, we require a $200 a night deposit. I wasn't expecting that but we worked it out. One day in the middle of our vacation wednesday or Thursday the toilet was overflowing I call the front desk they were sending someone up, after about 7 minutes I walked outside the room to stop a resort employee so I can get help at this point my wife had every towel on the floor in the bathroom. Finally someone is walking by I say I need help he calls someone I speak to them they say I'm sending someone right over Mr. Potter, well after 10 minutes no one came over. I walked to the room were towels are stored I grab 3 and made my own plugger and unclogged the toilet...WOW what a vacation. I'm a Maintenance Mechanic at Meadowood Senior Living this what we do 10x a week. I wanted a week were I didn't have to do it.

I read a lot of reviews of this and other hotels in the area before booking and there were some things that I agree with and others I feel like they have addressed. Check in was great and they got us in our room quickly. Overall the front desk staff were cordial but not the nicest from the couple of times I had to interact with them on a variety of question and just witnessing them interact with other guests. The rest of the resort staff were very welcoming and engaging when interacting and I appreciated the efforts they made (especially with a large convention also staying there). The amenities and extra activities were great. Well, worth the stay in the extra money that you pay for them. The pools were also equally as nice having the variety of them. They were on the warmer side, but that is understandable, considering it’s Florida and the sun. I will say there was a pool that had all shade, which was very nice for escaping the heat and was on the cooler side. As someone had mentioned in previous reviews, there was not as much shade near the pools, and there could be more of a benefit of having some umbrellas that would be nice. The beach was great and the free umbrellas for the last three rows were also very helpful. As far as the state of the hotel, there is definitely room for upgrades as many of the areas, including the rooms seemed outdated.

Great

I wish when I had booked this hotel that it explained out of all the restaurants on the property that only one was open. Also the staff at the front desk acted as if I was bothering them.

We

One of the best dog friendly resorts I went to. Plus nice activities for the kids.

The people who don’t clean up after their dogs. Had to dodge mine fields every now and then. ….and the sand bags that are always on the floor. …not to mention the flooding

A was a lot of people and the pools to small por to many people and a consequence for to much people the water of the pools was very very duty.

Great family friendly hotel. Lots of activities for the kids to enjoy and there is a kids club so the adults can have a night out if you wish. The only issue we had was the food at the hotel restaurants. The fish and chicken we ordered at 2 different on site restaurants were over cooked and very dried out. Eat off site if you can.

We enjoyed the activities at the pool.

Loved it! Super fun experience and super convenient.

Amazing!

Our toilet ran constantly, it took over an hour to get extra towels to shower after the beach. Our bathroom could’ve been cleaner. Children can not reach the soap dispensers and shampoo dispensers in the shower or on the walls of lavatory and they do not leave any soap on the counter or cups in the bathroom to rinse. You are way better off to take the stairs if you’re able. The food they serve there is outrageous so you’re better off going down the street to crabby bills. We’ve stayed here in the past, but this was terrible and I will not go back.

The room was ok, but a bit dated. Service staff were helpful and cheerful. Prices at the restaurants on site were very high as were snacks, ice cream etc. Activities were plentiful especially for kids. Overall, it’s a nice hotel despite the high prices.

We had a great time. The beach was well maintained. They could use some upgrades in the rooms with more up to date furniture, and carpets ( its like my old grandma furniture). Food is rather pricey, this forced us to eat and drink off the property.

We stayed for 6nights.. on our 2nd night we found blood stains on our bed sheets but our kids had eaten chocolate pudding so I didn’t think it could be blood, however after we changed rooms yet again there was another blood stain on our bed sheets.. the 3rd night we stayed there as a lizard in our room called to have someone come removed it that was a waste of time because he was more concerned with the dresser he broken than trying to get the lizard out. So after he left I went to go check on the food we had under the stove and found cockroaches crawling around in our food!!!! After that we changed rooms and were told we would not be charged the resort fees. The next morning I pulled covers off the bed my children were sleeping in and found what now I could confirm was an old blood stain on the bed sheets again!! Called housekeeping and they came to change the sheets. I was so disgusted at this point so I took a walk to look around and seen that all of the bed linen was stored out in the main hallways OUTSIDE, not covered and up against the buildings. Mind you this was in our 2nd room for our stay!! Then we found out the stove was not working so I went down to ask someone to come fix it no one ever came.. I had to track down the maintenance guy to come fix it.. the lamp in our 2nd room was also broken all he did was screw it back in and the light was still fluttering of and on but I guess that was good enough for him. My son also slipped in bathroom due to condensation.

I have previously stayed there and was really pleased with the location. This time the refrig wasn't working properly. the closest doors wouldn't open so I could not use the safe. The pools were not clean at all, my nieces would not go into the pool. The staff throughout the facility were very friendly and helpful in getting around.

All good.

Felt old. Door to room was hard to open. Hot tubs were small and crowded. The resort flooded bad during bad rain fall.

Great hotel lots to do for all ages. The watet slide on thr beach is really nice.

Fantastic hotel

The elevator was broken in our building, the A/C was dripping in our room in the middle of the tile floor the entire time, and finally just quit working on our last day there. The adult pool wasn't an adult pool any more or rules were not enforced. There were only a couple of umbrellas around the pools. Several of the restaurants were closed for repairs. Our room wasn't ready when it was supposed to be at check in at 4pm.

Overall a meh experience. For starters the individual that was checking me in had huge attitude about checking people in. Like she just hated being there. Then she put the hold on my account for almost 8k yes 8 THOUSAND more than she was supposed to. Luckily the manager was there the next morning and could help me get the hold off my account. She was nice enough to offer dinner and breakfast tickets. Our room was a hotel room at best. No ice bucket. Not that it matter because the ice machine on our floor hardly ever had ice in it. My daughter and I were very allergic to something in the room. Id assume mold as it had a very musty smell. The rest of the staff that we dealt with were friendly but only if they were doing something if you tried to randomly ask one something when they were just passing by they were very rude and felt like we were bothering them. EVERYTHING is ridiculous expensive. They say complimentary beach seating but dont tell you the first two rows are $15 a day. But then they dont control it so people just sit there or take your seat. Just overall very disorganized and most of the people working on the beach were just filled with being annoyed. Like we were inconveniening them to ask question. Not all some were very friendly and very willing to help. If I didnt have the meal tickets I would have been extremely disappointed in the food at the resturants for the price. They also refuse to allow door dash or anything out of the lobby. I paid for a gulf view

Very expensive for what you get - kids had a decent time, parents did not.

Easy beach access

No worth the price of what we paid!!

Bed was comfortable. Cleaning staff friendly.

Pros: the service from all staff was stellar, not a single bad experience from check in, bartenders, grounds, servers etc. - proximity to the beach and a number of great activities for family and adults - several food options on site (a little pricey but it’s a resort) -water fill up stations for bottles was such a great perk in the heat! Cons: There are several small pools throughout the resort, however the main pool at Island Grand was in need of better upkeep. The rooms are a little run down for the nightly price/resort fee. Our bed was hard as a rock and the linens are basically two sheets and a scratchy blanket. We paid for a room with a balcony- the balcony was basically a small ledge with a fence around it. Not enough room to sit comfortably. Our family had numerous problems with their room: broken AC, TV didn’t work, and bed rails were broken. Which leads me to another con- no one ever answered the front desk phone when requested assistance. We had to walk to the front and wait in line each time. Not only is the walk long, but we wasted time waiting in line more than 3 occasions for a simple request. Lastly, it is mentioned on Hotels.com and on TradeWinds web that there is airport transportation. This is not accurate information. The hotel has two- 3rd party people they recommend but they are not insured or employees of the company. We ended up having to take an Uber.

This is the biggest lie

ROOMS WERE CLEAN, STAFF VERY FRIENDLY BUT THE ROOMS NEED MAJOR UPDATING BIGGER TV'S AND THAT WORK OUR PICTURE WENT OUT AND WAITED FOR MAITENENCE FOR AN HOUR AND GACE UP WHEN TO SLEEP. ALSO, TOILET WAY TOO LOW TO FLOOR NEEDS UPDATING. AIR CONDTIONER WASNT WORKING WHEN WE WENT INTO OUT ROOM ONCE WE LET FRONT DESK KNOW THEY SENT SOMEONE TO FIX IT. THE BEDS HAD THESE SPINDLES WERE COMING OFF OF THEM. THEY CHARGE SO MUCH FOR EVERYTHING PARKING, RESORT FEES ETC ITS JUST NOT WORTH IT. THEY DONT ANNOUNCE WHEN THINGS ARE CANCELED DUE TO WEATHER.

We have been staying at Clearwater Beach the past 2 years but came to St Pete Beach this time around. The change was made cuz some of Clearwater Beach is still recovering from the last hurricane. To keep it simple, we will return to St Pete Beach. For what we like to do, it is a better location. If you like wide beaches from hotel to water St Pete is the place, but if you like walking the street and stopping at outdoor bars/pubs for music, then it’s Clearwater. TradeWinds is nothing to speak of. Outside of a beautiful entrance, your room is nothing amazing. I thought it would be better. Maybe it was just my room. Toilet did not flush great, bathroom sink did not drain well and molded caulk around the tub was just caulked over versus removed and recaulked. The elevator system main building is biggest problem. They are slow to begin with with both guests and service staff/housekeeping using. Further on many occasion one had to manually shut the door so the elevator would move. They charged for beach chairs in the first 2 rows on the beach while you pay a hefty daily resort fee. They indicated there was an adult pool but all pools on property had kids, I guess they didn’t monitor. You could only find music at the main pool. Now it’s not all bad, they have many activities on resort to choose from and several food options. We did not use much. We chose to spend our money at the local restaurants. If booking make sure your getting what you are looking for.

To start off, there was ALWAYS a line for the elevator (at least one in our building was broken.) Also, the elevators that did work were slow and had no AC. Our room was not the cleanest & we didn’t notice how bad it really was until we were unpacked. Not wanting to have to move rooms, we left it alone. There was quite a bit of dust everywhere and we found a cockroach behind the couch that was still alive. Our tv quit working one night and while it took maintenance a while to get there, he very kindly found us a new tv to replace our broken one. For the price, I expected it to be cleaner and better quality all around.

Property run down and looks very unclean

COMING HERE FOR 2 DECADES PLUS. ALWAYS CONSISTENTLY GREAT, BEST LOCATION, SERVICES AND STAFF. ESP TOM FRONT MANAGER.

Beds were so comfy. Slept so good every night

We were not really explained how their services worked and the elevator was ridiculous it took forever most of the time we had to take the stairs. Everything on the resort is ridiculously priced. We had almost an extra week of booking placed on our credit card as a hold so be prepared to schedule like two bookings. The price that was given through Expedia didn’t line up with resort so there ere more costs- which I was told Expedia misrepresented themselves with quote. Be prepared for spending 5.00 on each soda each bottled water and the food wasn’t all that limited choices and costly.

Great activities for kids! Our room was in the same hall as the ice machine and housekeeping closet so it was very noisy all of the time. The resort is dated and needs some upkeep and renovating. We had a tropical view, queen beds room… the balcony is very small! Really only room to stand.

Perfect

Great place!

Las habitaciones están en recepción y se escucha mucho ruido ,los baños tienen filtraciones

Rooms were horrible and service was bad .

The location is very nice, the beach is beautiful, but the pool is small and water was cloudy, full and packed of people because it’s not the appropriate size for the hotel.

We have stayed here before years ago. This time was different... the property seems outdated with a lot of things not working or just painted over or patched in the rooms. We were on the second floor looking over the courtyard, room 2217. Our room was very noisy between the elevator, the ac handler and water pipes.. The Beach access, the chairs with umbrellas, and the slide were nice.

Very bad service and poor conditions.

One of our parties had to have there room changed due too roof leak and fridge not working, room door did not lock , I can go on for days !

Building is old rooms were renovated but elevators were not always working right staff is nice but not over friendly.

I love

Our room was nice, clean, and comfortable. The property is clean and nice with awesome amenities. I love the free chairs and umbrellas setup right on the beach!

Beautiful beaches great location and dining options. Rooms need upgrading esp the sofa bed and drawers that don’t stay shut. A lot of family fun activities we enjoyed the amenities.

plus $25 parking fee… Got stuck on the elevators Customer service very unprofessional 20 minutes to find parking Room keys didn’t work Shower was clogged No lightning in Pool area A lot of exposed electrical wires Decor and furniture very outdated Front desk never answered the phone $20 for every hour if you go over 11am check out time No sound proof rooms u can hear everything going on the other room and hallways Definitely 1 Star will not return to this place..

The slide was not set up the first day and the second day is we waited for hours before bed Nh able to stand in line with 50 other people. The room was not bad, the beach was nice, but for the price paid, I’d recommend another location.

Fan in bathroom did not work lady up in the front desk asked acted like I should have told her about it when I got there that roof been rented out a 100,000 times and nobody ever fixed it. Door lock is broken, TV glitched all the time. As far as your staff went they were great professional always very courteous and kind. You charge somebody $200 a day for a place that you all call five Star you know me and my kids go all over Florida stay in I would never return to your place.

I had a great time! There are a lot amenities in the property such as food trucks, restaurants, bars etc. The beach was absolutely gorgeous. My kids enjoyed a lot the jumping at the beach. There are always available chairs and umbrellas on the sand. The rooms need an upgrade but in general I really enjoyed staying there. A lot activities at the pool and beach. Kids will love it!

Someone stole my daughter’s new limited edition Stanley Cup, as soon as we arrived. Pools were stuffed with people and kids. Food wasn’t so great but very overpriced! Coffee was not very good either. Offers lots of activities but for kids mostly

Completely feel robbed in so many ways. Boo boo vacation. Never again

We had an amazing stay! The property is perfect for families — there were so many fun activities for the kids, and they were entertained the whole time. The dining options were great, with a lot of variety to choose from. All the staff were incredibly kind, helpful, and attentive. Everything felt safe, quiet, and very convenient. We would definitely come back again!

Our mini vacation was amazing. The weather wasnt great but the staff were helpful and nice. We visited the inside bar and our bartender Taylor M was amazing. She was polite and chatty, great conversation!

Our room was comfortable and spacious- had all we needed. Beds were comfortable for sleep. Only negatives would be the construction nearby and thin walls so we heard our neighbors but that was solved w the TV sound on! Very family friendly- all around it was a great stay!

Beautiful location, great access to the beach, plenty of activities for adults and kids, loads or bars, great drinks, Smores every night, great live local music, you could swim far into the Gulf without getting too deep into the water. We had a blast , would do it again.

I was surprised at the $25 per day parking fee on top of a $55 per day amenity fee. The hotel is looking tired and pools need repair. We have been coming here for 39 years.

Wonderful for families with young children!! Will definitely be back!

Hotel property was very dated. Needs updating elevators not working, Ice machine broken entire stay causing puddles of water to walk through. Hotel staff did nothing about this so it was days of walking through gross water to get to our room. Also I was suppose to have a balcony not sure what this really was.

Upon arrival, we were warmly greeted with complimentary champagne and full bellhop service, a great first impression. Unfortunately, when we got to our room, we discovered a major leak and had to return to the lobby to be reassigned. Our new room, like the original, was courtyard-facing and acceptable, though nothing particularly special. The resort’s first floor is currently under renovation due to the storm damage, which meant early morning wake-ups from construction noise and visible work being done throughout the property. This construction often overlapped with resort activities, which made parts of the experience feel more chaotic and less relaxing. That said, the resort offers a wide range of amenities and activities that are well-organized and fun for all ages. One thing to note: the TradeWinds actually operates two adjoining properties, and many of the activities are spread across both. Be prepared to do a bit of walking between the two resorts. Highlights of our trip included the two-story waterslide, beachfront cabanas, ocean obstacle course, and a variety of paid beachside experiences like parasailing, banana boat rides, and jet ski rentals. These features made for several unforgettable beach days.

Hotel had everything you need,and everything else is close by. Even have paddls boats on a privite pond/small stream. Give them a try if you near by.

The rooms were very outdated and uncomfortable to stay in. The resort itself had some nice features but for the most part was dirty.

I loved this resort. Definitely plan on returning with my family again. The only negative thing was the coffee at the shop. The espresso was very watery and disappointing. Otherwise the report is amazing and we love all the activities and fun. The pool 12-4 games were very entertaining. We were sad the pool was closed our last day and had no activities.