Express Inn West Memphis

Had a comfortable stay at Hotel. The rooms were clean, and the staff was courteous and helpful. The location was convenient, and the overall experience was pleasant. The only downside was that breakfast was not available. Other than that, everything was good. Thank you for the hospitality!

Old and falling apart Rotted wood under fridge Dirty No latches on doors My shower didn’t work Room smelled bad Burn Holes in my sheets Really bad place to stay

No activities sampled.

awful

Prior to booking it shows Hot Breakfast included but there was NO HOT BREAKFAST provided!!!

Hotel mugroso como la gente de memphis

Clean comfy and safe

The room was quite pleasantly surprising. Very comfortable bed and clean room. The water in the shower was fantastic. The only thing I had an issue with and it wasn’t that bad was the front desk clerk was rude and not very helpful. Other than that it was a nice stay.

Friendly staff, decent place

The toilet had a bad leak from the tank seal and the beds had no blankets, just double top sheets. I told the manager that that was not enough.

Tube was filthy shower curtain as well bed had a speck of dried blood

The staff are very nice the hotel is very clean

Love the peace rested well

Clean but next to route 40

It was ok for the night

Clean room nice night shift

Très bon rapport qualité/ ́riz

Motel needs more work and updates. They are currently working on fixing things. Staff was helpful and polite.

Nice staff. They make sure Im comfortable

Everything was until check out

Great

It was ok

Everything was ok

The room was comfortable and clean. It was a good value for the money. I would stay there again.

Room stank and overall could have been better

Pretty decent stay.

Poor quality.

Nice place to eat close by

I only have one minor complaint... the floors weren't completely clean. I could tell they had possibly spot mopped but it was alright I cleaned them myself because I have twin grandsons who love to be on the floor💙😍

The room was nice and cool, the bed was Crazy Comfy, bed spread well had stains but sheets was clean

Accommodating

Over all we enjoyed our stay. The rooms were clean, staff was friendly. We will be ataying again.

It was not clean had roaches floors not clean didn't have breakfast like said nice location room not like pictures

Staff and they don't clean the room the rooms good at all

Staff

Check in was not in hospitality manner " no hi how are you " just told room number and have key Dogs constantly barking outside door this place really needs more honest reviews and no fake ones posted

The checking greeting for this property is all less than professional and lacks hospitality the toilets are filthy I know because I checked backed into same room and it was not cleaned. This has been a repeated incident non smotroom smells like cigarettes and bathroom smells of urine bath tubs are very dirty not cleaned at all understandable the same guest check in mostly locals but no excuse for the lack of hospitality and immature greetings when checking in

Convenient

It was nice

Nothing.

It was great and they were very friendly! The rooms were great. Everything was clean and working!

For the price: fantastic!

Dirty room and bathroom. Mold on the ceiling. Filthy floors, appliances, countertops and refrigerators.

For the price I would say it’s not bad, it’s a low budget type of motel. The furniture is mix match looks like they went to a rummage sale and purchased random items the room had new tile and stuff in the bathrooms. My smoke alarm beeped all night but the older man at the front desk was extremely hard of hearing and didn’t communicate well. The house keeping that came exactly at 11 was rude and balled up our sheets and threw them off the balcony onto the ground in front of my car . But overall for a one night stay I was would consider it again

Recently renovated. Furniture is outdated.

This was a good room for me and prices wasn't bad at all.

THE ROOM.. Room 130 is on the back. When i walked in i was surprised to see a room nicer than i imagined. The bed looked super comfortable with a beautiful white comforter. The room had adequate lighting and came with a fridge and a wall tv. It had new flooring and ac. It had modern fixtures. The room was exceptionally clean including the restroom. The only negative s were the dated entertainment center and low to the ground toilet. I HELD MY BREATH WAITING FOR THE CREEPY CRAWLIES.. (Because if i had of seen anything that looked like a roach or bedbug i was out) But fortunately there were no pests in the room except for one teeny tiny little black spider by the base of the wall by the bed. So i laid down and slept.. One of the most comfortable pleasant sleep ive had in a very long time. It was quiet back there and the bed was soft, clean and warm. I knocked out until 9 am and woke up refreshed. The room was very good. For $48 it was definitely a bargain.

The property is okay can’t get a uber to pick up after 8pm

Clean, safe and efficient. Only thing missing was a chair to sit down in the room. Very affordable and conveniently located.

Great place to stay the night at people are super friendly

Great

Everything was fine and very spacious

Great

Smoke detector hanging, mirror dirty, mirror broken, wall unit knobs broken

Super clean rooms

Is the most nice people I have met

The conditions were bad. Cracks in the ceiling, black mold, water was luke warm. Trash left from previous stayers

Very nice people

Construction going on next door. All day,all night. They were playing loud music the whole time.

Michael U.S. Army Veteran

Not the fanciest or cleanest but good enough to stop by to get some rest

Never happened. Got to experience two more 9AM wake up calls. So to wrap up DISGUSTING RUDE UNHELPFUL seriously, do not stay here. Pay an extra 20 dollars and go stay somewhere, anywhere else. Photo is of bathroom ceiling.

The facilities are broken not fixed

Room was accessible, clean and quiet. Enjoyed our stay. Would book again.

It was horrible mold everywhere, moist smell in the rooms, changed rooms twice and still both nasty and not a king size bed that I booked but instead I was given double queen size beds.

Our go to stay spot when traveling through West Memphis. Beds are clean and comfy, staff is nice, safety has never been an issue. Definitely the better motel for the price.

It was a quiet place nobody bothered me at all

Truck friendly

D

Place is filthy. Moldy bathroom, smoke detectors missing. Police were there 3x to deal with noisy, unruly guests. Terrible experience!!!!

Good place

Out of all the places in West Memphis it was the most economical and safest. Plenty of hot water and the beds are comfortable.

Bedbugs is bad I need a rerund

Don’t take your family here

One of the best rooms in West Memphis!

Room wasn’t very clean. Floor dirty. Everything worked except plug for microwave. Ok for the price.

Great place to catch some zzzz's

Staff is courteous and kind. Building needs a remodel asap

Ok

The staff were nicer than most we met around the area but property was not very good

The beds were dirty

Peaceful stay

Good

I always stay there when visiting friends. Very friendly staff and accomodate when needed. I stay at least 3 or 4 times a year to where the staff know me lol

Stains on sheets and top cover on bed in need of a remodel. Stains in bathroom onto. On bathtub and on walls. Just because I got a discount doesn’t mean I should get the worst room.

Just what I needed

Quiet and clean neat rooms

Roaches

the room i stay in was leaks in roof the sealing not fix the phone broken the furniture old feeding the heir dryer very denger to use

I would expect better place from Expedia. Their bedding was clean but old and wear out. Walls were dirty like grease. The door knob was non-functional, and much more. Advertise breakfast, but only gives coffee. A complete disappointment.

It’s okay

Fleabag hotel, toilet seat wasnt properly bolted down, security locks did not exist ceilings cracked, stunk so bad we went to the truck stop next door to shower and change into fresh clothes when we left

Nice check in! Good service

Everyone has been nice and helpful. Quiet and clean lodgings.

It was supposed to be a non smoking room, it reeked of cigarettes had to get my fabric refresher spray and spray it in the room. Mattress sucked. Pillows inside pillowcases were stained. The bedspread had stains on them. Just a nasty room. Oh didn’t even take a shower in that place because the bathtub was dirty. Never stay here again!!

It was good overall no complaints

Dirty. Bed was hard as a rock. Cracks in the ceiling. Walls and baseboards were nasty. Couch in room looked like it came from a dumpster. Got charged a fee to use my debit card at check in. No breakfast as advertised.

Big neon sign advertising free breakfast... No breakfast or even coffee. No coffee in the room., no ice.. Room very beat up.

No blanket only sheets. Furniture is way outdated, dirty and literally broke. And the smell was awful.

Was nice

It wasn't bad it wasn't great but it was a place to lay our head for the night

The lady at the front desk was super nice

It was of the worst stay I would not recommend this place to anyone.

Love it

Dirty, run down, ready for the bulldozer. I give up on trying to save a few bucks. I'd rather sleep in the car. But if I want a shower in the morningit will cost

It was good clean safe and mostly quiet place and for the price you get it for online it can't be beat.hot shower and comfortable bed and cable TV actually has plenty channels

Great staff

The property was very dirty and the overall room was less than fresh. I don't think the room has been cleaned properly in a very long time. The guy at the desk who checked me in was friendly tho.

Very well worth the money.very good cable TV . Very good beds and good hot water and very clean

Staff was very friendly and helpful. Weve stayed here numerous times and the rooms are always clean. Safe and quiet. Never had any problems. Everytime we come to West Memphis, this is where we will stay. Excellent prices!!!!

I didn't like anything about it. The room was traumatic. I will never forget about the amount of burgers in the room. It was like a nose exploded. I could not use refrigerator because I thought I might get a disease from the door. The shower has never been cleaned since the hotel was build. You would blade and scrape off the scum. I know it sounds disgusting but that was literally how it was.

Everything

Great

They need to clean the tolmsy

It was ok for the price. It wasnt run-down or dirty, but it could have used some paint touch ups and minor repairs like towel bars that were broken and light covers replaced. But cant really complain. For New Years Eve it was only $45 for a double room. I'd come back.

This place is terrible. Walked in to our “non-smoking” room that was clearly smoked in a lot, the smoke detector had been ripped out of the ceiling with exposed wiring. There was mold in the bathroom as well as cracks/hole in the ceiling. The sheets were stained and there was dust and dirt caked around doorways and the beds. Do not stay here. They also will not refund you. We were in the room for 45 minutes and they refused to refund us.

Good service cleaner room

Greatest staff clean rooms

It was alright