Albany Airport Inn
About Albany Airport Inn
This New York hotel features an indoor pool, on-site fitness center, and rooms with free Wi-Fi. The Best Western Albany Airport Inn offers a hot breakfast and Roberto's restaurant is located in the hotel. This pet-friendly hotel provides a 24-hour front desk. Guest rooms at the Albany Airport Inn Best Western include a microwave, a refrigerator and a coffee maker. A flat-screen cable TV, iPod docking station, and free local telephone calls are also available in each room. The University at Albany – SUNY is 5.6 mi from the Best Western Albany Inn. Downtown Albany is 8.8 mi away and the Saratoga Race Course is 26 mi from the hotel. This property is no longer affiliated with Best Western.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Luggage storage
- Multilingual staff
- In-room refrigerator
- In-room microwave
- Pool
- Pet friendly
- Family friendly
- Airport shuttle
- Smoke-free property
- Air conditioning
- In-room safe
Reviews
The hotel received largely negative reviews, with guests expressing dissatisfaction with its cleanliness, maintenance, and smell. Many guests reported issues with the rooms, including dirty linens, broken fixtures, and foul odors. The hotel's use as a temporary housing facility for immigrants was also a common concern, with guests feeling unsafe due to the presence of security guards and police.
- Friendly and helpful staff
- Convenient location
- Unclean and poorly maintained rooms
- Safety concerns due to the hotel's use as a temporary housing facility for immigrants
- 2/5
I would not ever choose to stay here again. The hotel had an outdated and dirty feeling overall. We had a pillow on our bed thay was dirty and my husband found a disposable mouth guard in his fitted sheet. Our faucet was super strong and shot water everywhere. We walked by the pool and there was lots of trash. Around 11pm we had kids knocking on our door and then running away. The breakfast was subpar.
- 1/5
Terrible stay.
- 3/5
Our room was clean mostly. Our bedding had stains on both beds. And the rooms smelled like weed, and cigarrettes.. the pool was thick feeling, cloudy and gross. Breakfast there was not enough available or stocked at all times during the open hours.
- 3/5
Just stayed overnight at this hotel since it had an airport shuttle (which was great). The hotel looks like it was quite the place in the past. Currently, the furniture was damaged, the carpet was damp and it gave the impression that management didn’t care to even minimally upgrade.
- 2/5
Room and toilet was dirty
- 3/5
Traphouse vibe
- 5/5
Love it there
- 2/5
This place is falling apart. I would never stay at it again. The only advantage, it is near to the airport and it provides an airport shuttle. The internet is not working and there is no hot water in the bathtub.
- 0.5/5
This place is full of mold and surrounded anywhere inside the room. The aircon is stink and the minute u get into the room you could smell the old materials Don’t waste your money staying to this hotel
- 2.5/5
Location and friendly people Not to clean and halls smelled like smoke
- 4.5/5
Cleanliness, breakfast, pool, staff, location and definitely price Only 1 waffle maker and the batter ran out
- 1/5
.
- 4/5
It’s a big old hotel with dated , eclectic furniture and appliances. However it offered what I needed for a short stay at a very affordable price.
- 3/5
Good shower pressure and good location. It was shabby and not very clean the bed was okay but the other furniture seemed worn out. Breakfast was lacking.
- 5/5
The hotel was in a great location, making it easy to access nearby attractions, restaurants, and shopping. The amenities were excellent, and everything exceeded my expectations. I especially appreciated the welcoming atmosphere and attention to detail that made my stay enjoyable and relaxing. I would definitely stay here again and highly recommend this hotel to anyone looking for a comfortable and pleasant experience. Thank you to the entire team for making my stay so enjoyable! 😊
- 2/5
Very friendly service. Hotel needs a lot of upgrading. Needs to use some maintenance of building doors and paint on walls for a start.
- 4.5/5
Superb
- 4/5
More items should be added to the breakfast like eggs omelette, honey
- 0.5/5
It was close to the highway. The room was filthy. There was mold in the shower, the surfaces were covered in dust, there were stains all over the bathroom floor and the carpet, and the beds had all these little black spots on the blankets and sheets that we are really hoping were just dirt. We were close to the pool and everything had a vague mildew smell to it. We had to call the front desk to deal with the active physical altercation that was happening in the room next door.
- 5/5
Tyler at the front desk...
- 1/5
Pool very dirty no ice machine working door to enter room cards didn't work
- 0.5/5
My family woiuld not stay there The place was so bad they left after checking in.
- 2.5/5
What breakfast? The breakfast lounge was a mess. Cereal was all over the counter. There was a kid there trying to make waffles for himself and his mom. He spill lemon, waffle mix on the counter. There wasn't enough choices for breakfast. I took a yogurt, a bagel I didn't like that breakfast wasn't available. The carpet in the room needs cleaning.
- 4/5
The room was spacious. The heating/cooling device worked well. The windows had curtains that fully blocked the light. The bath tub drain needed repair.
- 0.5/5
The first room and hallways stank to Marijuana, They moved us to another room, When we woke up in the morning, We discovered, to our shocked, that we slept on blood stained sheets. Terrible experience, we can't believe how could this! be overlooked! Very upsetting. Very disturbing!
- 5/5
Great selection of cable TV shows Morning breakfast is nice. Good selection of food.
- 5/5
Exceptional
- 5/5
Absolutely love the swimming pool area with all of the seating available! The sky light was perfect when the sun came out. It allowed you to be indoors when the temperature was not as warm as you would like. Then they had the outdoor seating as well The rooms are clean but they are outdated.
- 1.5/5
Poor
- 3.5/5
Price snd their breakfast was good. I stayed there twice on the way up and back from another destination and both times my bath towels were dirty and had stains on them.
- 3/5
Needs upgraded
- 4/5
It was fine for what I needed
- 2.5/5
Location Dirty, marijuana smells in the room even all over the lobby and corridor
- 3.5/5
Good
- 4/5
Shuttle was great
- 2/5
Room was unclean and mattresses are very firm, to the point of discomfort. Staff was approachable and helpful.
- 2/5
Staff was friendly, close to the airport. The good ended there. Room was not clean. Shower/tub had visible dirt and grime. Wall was sticky and floor was gross. Would not use again.
- 4/5
Shuttle was reliable. Extremely nice and competent staff. Room was very clean. Great for the price.
- 3/5
Dirty carpet. Everything looks dated and have seen better days.
- 3/5
The bathroom is very small and old the ceiling was hanging. The doors were not very clean, very noisy at night. If your room is pool side people partying till 3:30 in the morning. The smell of marijuana through out the hallways.
- 1/5
I have been staying in hotels for more than 40 years and this hotel was the dirtiest hotel I have ever stayed in!!!!!
- 3/5
Hotel definitely needs to be updated if its going to be called a hotel in if not change it to motel. Our bathtub wasn’t clean. And the room had a smell to it.
- 4/5
A great place
- 4/5
Clean but old
- 4/5
Staff were great and helpful. Physical conditions were not that good. Smellnof smoke in one room and cleaning solution smell too strong. Our bathroom had strong smell of urine carpets not clean vaccuumed tho. No insects noted at all😊. Bed comfortable. Only stayed one out of my 2 night reservation. Hotel is being renovated.
- 2/5
The room was full of moist smell and the light was not working. The carpet is dirty and filthy.
- 2/5
We get to our room.. it’s clean BUT after we lock the door we got to put the safety lock on and it’s missing. Didn’t feel extra safe .. but again it was just for the night. The bathroom and room were clean.
- 4/5
Good, needs to be updated
- 2/5
Asked for a non smoking room and got a smoking room. Pool was small. Staff was very nice and breakfast was amazing.
- 4/5
That was great service
- 5/5
Very clean.lovely staff Shuttle driver let my husband come for ride to airport with me! We have already booked a room for when I return!
- 1/5
The noise was absolutely ridiculous!!!! It was loud during the day all day and continued until 12:30 am the following morning! I brought my dog with me and it was one of the reasons I chose this hotel. Lots of sketchy people hanging around and the WiFi was awful! 125.00 for terrible night! I will never stay here again and I don’t recommend this hotel!
- 1/5
Needs an upgrade. Says no smoking but there is a lot of smoking going on. Not sure any doors really lock. Just not good
- 4/5
Clean room, but needs a good dusting, staff are friendly and helpful. Heat and AC are more than adequate. Good TV and WiFi. Comfy clean bed. ,
- 5/5
Coffe was hot and there were several breakfast options .
- 3/5
Our room was not clean and had dog or cat food on the floor. I Told the guy at the front desk and ask for someone to clean the floor and the room. They only gave us towels. The fridge had someone stuff in it. The doors to the building our all open and the key card of the door was falling off of it.
- 5/5
The only issue we had was the shower didnt turn to hot.
- 4/5
The shuttle was very convenient and a real plus.
- 3/5
great staff 24hr shuttle a plus
- 1/5
This inn is housing homeless families which they denied - I witnessed it. The police showed up. The rooms were very dirty. A birthday party took place by pool area until 11pm - very loud screaming. The inn's door 2 in the hotel has no lock remains open for anyone to walk in. I was frightened about our security and left early morning - skipped the breakfast. Absolutely, the worst experience!!!
- 2/5
As my gf and I were in bed, males claiming to be housekeeping tried to enter twice saying they where delivering extra towels, which we did not ask for.
- 1/5
The pictures online are NOT accurate. The lock on door was broke. The first room had a broken toilet. The second room smelled like illegal things. The halls are rundown and dirty also. Ripped up carpet. The lady at the front desk was appalled that I asked for my money back. We went to the Hampton Inn.
- 2/5
Plus was the 24hr airport shuttle and the vending machines Computers not working so I had to go purchase a laptop instead Pool area and lobby was pretty nice that was the only areas that looks clean to me
- 5/5
The staff was very friendly and the airport shuttle was perfect in the morning and it was easy to leave our car there while we are away
- 5/5
Pool and room was nice
- 1/5
The room was disgusting. Stains on both beds, garbage behind the desk. Shower was not cleaned. They then placed us in a second room that was no better than the first. We left. Most disgusting place I’ve ever seen.
- 5/5
Great amenities and awexome staff
- 2/5
The building is horribly dated. The desktops in my room were dirty. The bathroom was really old and showed signs of extreme wear. Towels had big stains. No blankets for the beds, just the generic sham that seemed grungy. Could hear neighbors easily through connector door. I got the obvious impression that this hotel was also being used to house migrants as their temporary home. The bed was decent enough, but not to change the overall rating. When I arrived near the lobby for the 4am shuttle, the in-house bar was literally blasting dance music so loud I could notice it 40 feet away. In the lobby, the noise was horrendous at 4am. Shuttle driver drove like a madman. I would never stay here again.
- 4/5
Excellent value.
- 1/5
L'emplacement était parfait par contre notre chambre n'était pas trésors propre. Les lits rien à dire mais pour le reste ce n'était pas super.
- 5/5
Everything was perfect for my needs.
- 5/5
I did not need a shuttle as I rented a car. The ac/heat console worked as needed. Reached the temperature and turned off to cool the room. Everything was fine 🙂 👍
- 1/5
No leaking water dusty not clean
- 3/5
A lot of maintenance needs to be done for an example. The bathroom vent was plugged salad with dirt. The towels are old and stained. You can tell that no maintenance has been being done.
- 4/5
Friendly staff Great location
- 4/5
I realize that it was St. Patrick's Day
- 5/5
Wonderful airport shuttle. Clean comfortable room. Some rude guests who were yelling in the hall with no consideration for people who had to get up at 4am to get a flight.
- 4/5
Everything was ok except other guest were loud and didnt get out of the pool until 12:30am
- 2/5
We had a room near the pool and the pool was suppose to close at 9... no one left the pool until 12:30am.... it was very loud and couldn't sleep
- 5/5
The pool is a amenity for the price very clean and respectful staff
- 4/5
Yes. The shuttle was great.
- 4/5
The treadmill in the exercise room was great, though the TV did not work, & not all the treadmills were operational. Still, it was reasonably priced, & we enjoyed our stay. Would def return
- 5/5
Return guest. This is my “go to” lodging on Wolf Rd. Free and efficient airport shuttle. Easy access to many restaurants on foot. Very friendly and helpful staff.
- 3/5
It’s a regular hotel. Not the most modern. But if you’re staying just overnight from the airport, it’s acceptable.
- 1/5
When we check-in for 2 night stay they gave us room #165 which it was ok at 1st.. then by 12am there was a wholllllllllllllllle car gathering/car party outside our window.. causing us to have no comfort nor privacy (like someone else is in the room with you.) We complained to the front desk & he said he gonna talk to them to keep it down and OF COURSE that was a fail.. So he finally switched us to the another room. Which we had to move all our stuff and relocated at 110am, when we should've been sleeping comfortably. 2nd room was #179 bathroom vent was broken and caused a very loud noises..PLUS the heat in the room dont work.. which it was a winter storm outdide!! & we didnt know until i woke up sick with a sore throat smh!! Then in the morning i complained to the front desk AGAIN!!!!! And he switched us to another room & we had to move our stuff and relocate again!!! 3rd room is #243 which was judt alright to wrap up the rest og our stay. But at this point we had 0 satisfaction of this stay smh. NEVER EVER AGAIN!!!
- 1/5
Room smoke detector was going off from a low battery. Called the front desk to handle the issue, guy comes to the door and ask me to switch rooms. So after changing rooms from a noisy to an ice cold room i knew right the i shouldn’t have booked for 2 days. Long story short i stay the few hours to rest and went someone else without asking for a refund. Wouldn’t recommend this place unless you have no other option.
- 5/5
-M. Bison
- 5/5
Comfortable, quiet, clean, staff was helpful and accommodating. It is walking distance to a lot
- 3/5
Did not like being in a double room when its only me
- 1/5
The place was disgraceful never ever stay there again it was terrible I complained to management seemed like they didn’t care the door was broken going in the building anyone could go in the room was so dirty
- 1/5
The room smelled like smoke, the shower had black mold and the heather wasn’t working correctly. The lobby was crowded from a party. Little kids were running all around and ran into me. No one was watching them.
- 4/5
Check in & Check out was quick,easy. Breakfast had good options hot&cold. Did 1 night for early flight out..clean. great price for amenities.
- 5/5
Awesome pool (little cool) and good breakfast. Average room and cleanliness for the price. Overall we were happy with our stay and I would recommend
- 4/5
The phone in the room was filthy but the room was quite warm.
- 5/5
Great amenities
- 5/5
I reserved 3 rooms for the night. 1 of the rooms did not have good heat, I called the front desk and we were moved immediately! Everything was clean the pool was great I am boooking another stay as we speak!
- 4/5
The staff was very nice and easy to deal with. Room was clean, hallways were freezing however. 24 hour shuttle service was exceptional and convenient. Would stay here again.
- 2/5
that help for night time but day time it as very cold. We had the temperature up to 90. The last day when we were leaving the room was warm. All the halls were cold and the clerk was wearing a coat. The clerk was helpful. The clerk said he turned the heat on two hours before we arrive but it takes a long time to warm up.
- 2/5
Poorly maintained property, very run down
- 1/5
Ceilon was leanin water on me no arkin fridge or hot wayer
- 2/5
Had fo move rpoms bc ceiling was floodonf grom upstaaits pn to ms
- 2/5
Room was leaking
- 3/5
OK, no problem. It’s OK about the breakfast only it’s very, not really breakfast snack. It’s not hot breakfast.
- 4/5
The staff was nice. The place was good. Perfect for a quick stay.
- 2/5
The television didn’t work and the telephone didn’t work, I had to go down to the front desk to get another room
- 4/5
For a one night stay and convenience to the airport, It’s perfectly fine.
- 5/5
Convenient, safe, affordable, clean and friendly staff
- 5/5
Excellent staff. Privacy
- 1/5
it was disgusting, the whole place smelt bad, everything had stains, it was dirty, I did not feel comfortable staying there at all I do not recommend
- 1/5
The room was freezing , its winter in albany and to have no heat is criminal
- 5/5
Also, no cups for water or coffee.
- 3/5
Staff were extremely kind and courteous. Libby area was very updated and clean. They allowed me to grab breakfast early before heading to the airport which was nice. Close to airport. However, the rooms do need some updating. The bedsheets were clearly not washed as I found multiple hairs and stains. The bathroom also didn’t seem clean either with hair and stains in the tub and sink.
- 1/5
Microwave didn’t turn, the towels had hair (and stains) folded inside, wifi did not work either.
- 5/5
Clean friendly staff
- 3/5
Old hotel/ served purpose pre flight for the cost
- 5/5
Pleasant staff clean room
- 1/5
I wouldn’t even take a prostitute here. We had three rooms for a pool party for my son and I was beyond embarrassed. The lobby is cute and staff is super friendly but as soon as you touch the hallways it’s beyond ghetto. Rooms smell like an ashtray, weed, and mildew. Sheets had stains, beds were squeaky and so uncomfortable. Bathrooms were small and dirtier than a New Jersey rest stop. One of our rooms the toilet overflowed and literally flooded not only the bathroom but the bedroom as well. They put us in an even more disgusting room that was covered in black mold. The pool was disgusting and dirty. And not a housekeeper in site. Other “guests” that clearly live there offered myself and my children drugs for purchase. Breakfast in the morning was a complete joke. Waffle maker was crusted over with charcoal. Juice dispenser spit out mold into my cup. Side doors of the hotel don’t even have locks on them and room doors don’t even lock properly which lead to my husband and I not being able to sleep worried for our families safety. Im beyond pissed and want my money back as I paid almost $100 bucks for each room. I couldn’t escape that property any faster then I did. Owners and management should be ashamed of themselves for running an establishment like this and I will be reporting to the better business bureau and the health department. Absolutely disgusting
- 5/5
Pleasant staff room clean
- 5/5
Room is always clean and comfortable. Nice amenities, well stocked. Staff attentive. Flexible airport shuttle on demand.
- 5/5
As always, room was clean, quiet and comfortable. Airport shuttle was efficient. Breakfast many option. Staff amaxing! Many eating options within walking distance.
- 2/5
Front desk staff, housekeeping, and all other staff were all excellent, attentive, friendly, and professional. The room, while clean desperately needs upgrades. The bathroom was horrible...the tub was rusty, the faucet detached from the wall, the light/fan was so noisy I jeft the door open and used the room light.
- 1/5
No heat in the room Snow not plowed side walks icy with snow
- 4/5
Pool
- 3/5
The room at first glance was great. However, The lamp on the desk was about to fall apart....needed tightening extremely badly. I was afraid to use it. The worst situation was the coffeemaker. There was no place accessible to plug it in.
- 2/5
Lighting was poor. Room condition poor. Rack fixture on the wall was coming out. The shower head was not affixed to the wall. It was a budget price, but it seemed to be well below standard.
- 2/5
Room had alot of stains and no tv remote. The tiles in the shower holding the shower bar were coming out of the wall and there were repair items scattered down most halls including rolls of carpet in the pool room. I would not stay again
- 5/5
The room was clean and the water pressure was excellent. Only issue I had was the bed was squeaky.I was i room with 1 king bed for reference. Other then that was great room.
- 5/5
Room was nice, staff was great, check in and out was very easy and fast.
- 2/5
Run down, tiny bathroom, hard mattresses, noise from adjoining room of strangers
- 4/5
Only complaint was noisy the night we were there.
- 3/5
Staff was very friendly and attentive. Guessing it will slowly be rehabbed as funds allow. Some is dated. But the price reflects that, so if you need an overnight for airport trip, fine for that. Room needed some updates. But also had decent TV, coffee maker. Bedding was all new an comfortable.
- 5/5
很好
- 5/5
It’s exactly what you need and transport to and from the airport is always seamless. Price is right for lodging and parking
- 3/5
Our room smelled of cigarette smoke. It was nasty.
- 5/5
I always like staying at Albany Airport Inn. Value for price. Easy check-in, pleasant staff, comfortable king beds, pool and gym, efficient airport shuttle, quiet nights.
- 3/5
Room was in good condition.. staff were very attentive when approached.. however linen was changed out less frequently than my liking.
- 5/5
I have read a lot of reviews about this hotel at the time.It was last minute and I needed two rooms they accommodated me and my daughter and her family so that we could have adjoining rooms even though it was last minute, I also asked if there was any chance we could get one that connected to the pool area, and they also accommodated that The breakfast was good.Everything was clean.I am big on clean everything was good. Maybe not great like a 4 star hotel or a 5 star hotel. But I would definitely stay there every time we go up to see my granddaughter who is in college. I never had to ask for anything extra because it was always there. So if u have a larger group and on a budget you can't ask for anything more than that.
- 5/5
Easy check-in staff very friendly helped me to get my luggage into my room. Room very clean. Very quiet. I as a senior I felt safe leaving my room to go get extra things for my coffee and snacks. They have a shuttle to the airport which was great for me. I will stay her again.
- 3/5
Service was good, airport shuttle was very convenient. Rooms appeared fairly clean. Biggest complaint, entire hotel and room smells like smoke, made it difficult to sleep/breath.
- 5/5
Was a very nice place and all the employees were very professional and friendly would stay there again. shuttle pick me up fast.
- 5/5
Love the pool and the breakfast
- 2/5
The side door entrance had the swipe card box was broken and unattached to the door. This place needs some serious updating. When I pulled in the outside looks very sketchy! poor lighting in the parking lot. There was a car in the side lot that was very damaged and windows smashed, not sure why it was left there for people to see. I was unsure about the shower as the bathroom looked old.
- 2/5
The side doors to the building do not lock. My room was near “door 2” and in the morning there was a drunk/homeless person sleeping on a couch by the stairs. Not good.
- 5/5
Very good people and very clean hotel .we doing event there . They always very nice . Love to stay again
- 2/5
I stayed fir 3 nights and had to get my keys reprogrammed 5 times to get into the room each day
- 3/5
Dirtiest hotel I’ve ever stayed in
- 1/5
The room smelled so strongly of toxic cleaner. One bed’s mattress was completely thin and the springs were old and creaky.
- 2/5
Shady
- 5/5
Perfectly clean
- 4/5
All the fact that they have a park and ride the shuttle to the airport was easy to request
- 4/5
Liked this property, better than others for the price
- 4/5
Bathroom was a little worn
- 1/5
The sheets and blankets were dirty, stained, and smelled terrible. The room in general smelled awful. The smell was so unpleasant that I couldn't sleep all night. The place was cheap to stay but definitely not recommended, specially if you have kids! Spent a little bit more money but stay in a cleaner place. I generally rated 1 star.
- 3/5
Hotel is nice for the price we got it. Property is well maintained however we got a non-smoking room which reeked of cigarette smell
- 1/5
Additionally, there was only one person managing the front desk, and when I arrived, no one was present. I had to wait several minutes before anyone showed up to assist me. Overall, my experience did not meet expectations, and I believe the property needs significant improvement in both its facilities and customer service.
- 5/5
Yes
- 3/5
The shower leaked, bed was hard, and the room smelt dirty.
- 4/5
Reasonable reates, excellent guest service and many options for breakfast. Enjoyed our stay close to the airport
- 3/5
Breakfast was nice. All in all, if it weren’t for the noise, an average place.
- 4/5
An average lodging facility.
- 1/5
The bathroom Wash pluged and the poop Neptuno rizing the room smelled like cigars
- 5/5
All good
- 2/5
Yes shops nearby
- 3/5
Too small of beds
- 1/5
Total lack of security, side entrance door lock is still missing from 4 yrs ago
- 5/5
The clean smell of the room
- 3/5
Even when leaving a request for housekeeping they missed it multiple times
- 4/5
This was fine for a short stay before an early morning flight. The staff were very friendly and helpful. Airport shuttle was fine. Accommodations were acceptable. Walking distance to lots of restaurants. Sound-proofing not great but I had quiet neighbors.
- 4/5
Overall, I liked this stay a lot. The Inn is a bit dated but it is clean, the staff is very friendly and the place has most of the amenities that the big chains have. I took advantage of the free breakfast for the five (5) days I was there and wasn’t disappointed a bit. A fine selection if cereals, microwavable breakfast sandwiches and a waffle station was enough to get the day started for sure. The rooms were clean but the towels need to be replaced as they have seen better days. The layout is as good as anyplace else and I had a microwave, refrigerator and coffee maker in my room. The pool area was excellent and had an outdoor area to sit or barbecue or both. There was an office area to print a boarding pass and a gym with enough (newer) equipment to work up a sweat. For what you get, the price is VERY good as I’ve paid double per night in a lot if other places for the same amenities. Definitely keeping The Albany Airport Inn on my list.
- 1/5
Everything was ok except the mattress was like laying on a piece of plywood- did not sleep at all- never again. Tiny throw pillows to sleep on
- 4/5
The room was nice but the shower wasn’t handicap accessible
- 3/5
Pool was amazing! The room was clean, but dated. Very thin walls. Great breakfast and employees.
- 5/5
Good place.to stay
- 5/5
Gym and swimming pool
- 5/5
Had early meeting and didnt sleep much so allowed checkout an hour later! Awesome. Thanks.
- 5/5
The manger Tyler is amazing . Always makes sure the guest are well tooken care of
- 3/5
Plumbing issue that was not resolved despite notifying staff
- 5/5
Clean, comfortable. Small disadvantages- strange smell in room, and There was no sofa in the room description on the website. We were counting on it. I will recommend that hotel for staying.
- 5/5
Great management
- 1/5
This hotel is what nightmares are made of. First I had them change the bed after seeing stains all over it, then noticed the outside door is not secure, anyone can walk in and during the night we heard people going down the hallway rattling the room door handles, a closer look and there was blood dripping down a wall and on the back door of the bathroom, the air freshener was so over powering it gave me a headache, the shower was so dirty we did not dare take a shower, after wiping our hands with a bathroom towel we noticed hair on our hands from the dirty towels, needless to say I checked out early and went to another hotel!
- 4/5
My reservation was wrong when i checked in. I told the clerk I didn't want a room on the 1st floor so she gave me one on the 2nd floor which had a big water stain on the ceiling and it looked like it was going to fall down and was the farthest away from the office. The door to enter the building to the room was a small door next to a dumpster. The hotel was cute and very clean.
- 5/5
This was a very pleasant 1 night stay over for myself and my wife. We traveled to participate in a milestone birthday for our 80 year young cousin.
- 1/5
Room was disgusting dirty, there was a hole in the shower wall.
- 2/5
very old
- 3/5
No restaurant no bar.
- 2/5
Run down room (carpet had many stains, Couch had holes in it, etc) To summarize, very old hotel where the rooms badly need updates. Also, Breakfast was missing some items (waffle maker and toaster were non functioning)
- 5/5
Enjoyed bf option but wish it ran till 9:30 am.. Overall good value.
- 5/5
We stayed the night before to avoid the traffic as we were assigned a 9am move in slot. We left by 12:30pm for the 4 hr ride home
- 1/5
The room was very old and smelly. The bathtub was dirty and the water was cold and shuts off automatically. Would never stay there again
- 1/5
The room smelled damp and moldy, probably from lack of proper airflow, and the carpet looked unclean.
- 4/5
There could be a little more improvement in the bathrooms, but overall it was a great stay
- 4/5
It's a nice place to stay but there are a few spots that aren't all that clean like the tiles in the shower and a few cobwebs here and there. But the bed is comfortable, sheets and pillows clean. If not for the few things I mentioned it was be a 5 star stay.
- 1/5
Treated us horribly. Told us on several occasions we were not welcome there using Expedia and Agoda because the discount was too high and they were losing money because of us. We were there for a month almost they kicked us out (with a newborn baby). Accused us of lying about our service animals even though we offered to show documentation. We are very sad and upset about how they embarrassed us in front of other guests and staff. We just wanted to enjoy the pool and grounds. They made it miserable. They caused my very pregnant daughter in law so upset she had panic attacks and go into labor 12 days early. Pure hell.
- 5/5
Yhe front desk manager was awesome. He accomodated everytimw i had to extend. Loved his professionalism and empathy towards the customer
- 3/5
Very friendly staff and welcoming. Just an old hotel is all.
- 1/5
The room hasn't been cleaned properly in a very long time. The toilet had a moldy ring inside. We didn't even use the shower because it was that gross. Carpets were not vacuumed. Comforter smelled bad. Our second room was no better. Ice machine and soda machines were broken and unplugged on the 2nd floor. No a/c on the second floor and door #4 did not lock and the hallway smelled strongly of urine. Random people were laying on the couches in the hallway. Breakfast was a disaster as the microwave was broken. We needed to cook our frozen sandwich and frozen soggy bagel in our room and they ran out of sugar, peanut butter, and oatmeal. The only positive aspect is that it was pet friendly and descently priced. Still not worth the money.
- 4/5
Pool
- 1/5
just about the worst hotel I've ever stayed at... unwelcoming desk staff (racist against white Americans maybe?) NASTY dirty rundown... broken tub, cracked toilet, busted ass gym equipment, cardboard towels, no towels at pool, never empty the trash... yes there's a pool. the pool ROOM is heated. the pool itself was cold and SLIMY. our room smelled so disgusting and the floor was sticky. I had to wear shoes in my room to go to the bathroom it was so gross.
- 4/5
Great quality for the price.
- 3/5
Noisy neighbors late on a Wednesday night. Wifi poor
- 4/5
No elevator,
- 5/5
Convenient location friendly staff
- 3/5
Older property, probably due for updating. Bath towels well used, thinner
- 2/5
Old, dated. Convenient nearby dining options
- 1/5
As soon as we pulled up I knew it was going to be bad. A
- 5/5
Decent hotel for the price. So many things around specially dinning and shopping. Clean and quite
- 3/5
Rather outdated, and not well kept 😕
- 3/5
Rooms and carpet were moldy with a musty smell.
- 5/5
Great
- 5/5
Always treated with respect here. Checkin is quick and pleasant. Airport shuttle is efficient; driver helps with bags. Rooms are comfortable with nice linens. Hot water always abailable.
- 2/5
Found a used condom under the bed. There was stains on the ceiling. The tub has cracks in it so stepping in the shower felt like walking on a water bed.
- 2/5
Property not kept clean, by one on the entry doors garbage bins overflowing , plenty garbage on the ground. Terrible stink of garbage. Entry by door 4 stinks of urine.
- 1/5
Room smelled disgusting. In the corner by the bed, the guest used as a bathroom, it smelled of pee. The same wall was full of boogers the guest use to fling.The tub was full of caulking to hold it together. The toilet seat was held on by one loose nut and the tank was just balancing on the toilet itself. Blankets have holes and towels have cigarette burns on them. Breakfast was limited to toast, yogurt, cereal and mini muffins . Coffee, you need to get from the lobby. Safety, forget about it, I just wanted to get out of there. If there is a fire in the hallway, you are done for. I forgot to take a picture of the fire hose that’s missing the hose and only had the shut off handle. The hotel is the last resort of hotels in the area, so SLEEP in your car.
- 4/5
This is a great place for the budget conscious traveler. There are some oddities about the layout, but staff are intelligent & responsive & the rooms are well-appointed. The carpet in the halls is funky but that can be fixed ... & with low prices, you can tolerate that.
- 2/5
Old rooms
- 1/5
Black mold in shower. Rooms were very creepy. Hallways were noisy.
- 3/5
It was okay for a night stay
- 3/5
Un peu désuet vitre d’entrée très sale devrait être lavé souvent
- 1/5
Smelled like smoke despite being non-smoking
- 1/5
The pull-out sofa bed had no sheets at all. When I called the front desk to ask for them, they hung up on me. I called again and they were extremely rude and unwilling to help. After insisting, they told me I had to go all the way down to the lobby myself just to pick up fitted sheets and a comforter for the sofa bed, with no offer to bring them to the room. On top of that, the bathroom was dirty, the toilet and bathtub had not been properly cleaned. The floor throughout the room was dusty and clearly had not been cleaned in some time.
- 2/5
toilet leaked at base, tub cracked, fixtures barely operable and all loose
- 4/5
The bed was comfortable. Waffles for breakfast. Staff addressed any issues promptly. Didn’t try the pool but it looked like fun.
- 1/5
The rooms were discusting! Our Air conditioner didn't even work.. not sure if the floors have ever even been cleaned! Or the windows.. gross!
- 1/5
When I first entered I got the feeling it was going to be bad because of the old furniture in the lobby. But when I got to my room it had pretty scary stains in the rug and it smelled really dank. The door to the connected room was unlocked and cracked open so I think maybe someone was in there. I checked out early. The only good thing was the man at the front desk changed my room for no charge. But I don't think I would return. The free breakfast was cool.
- 5/5
Ok
- 4/5
The complementary brekfast was terrible.
- 3/5
Wish the lounge was open
- 1/5
If you need a super cheap room to just sleep close to the airport this will work. Many places to eat near by. The rooms were clean but smelled like cigarettes and so did the hallways. The coffee maker had used incense sticks in the water entrance. Couldnt make coffee. There was smelly garbage in the hallway in front of one room and outside the building. The channel changer had no battery cover. The bar advertised in NOT open and no ETA for the future. Rooms on the first floor are adjacent to the pool so its noisy when the pool is open. Caulking was coming apart in the bathroom.
- 1/5
Just spend a little more and go somewhere else, there’s no shortage of places in this area.
- 4/5
Met my needs
- 2/5
The AC wasn’t working during my stay, which made the experience uncomfortable. The property feels old and outdated, and there was a noticeable bad smell in the hallways. Overall, I wouldn’t stay here again.
- 3/5
More of a 2 and half stars. Location is convenient, room seemed clean, although very dated and dingy. A refresh of flooring and paint would aide a long way in better stay. First room the a/c wasnt working, spoke to the desk twice for someone to look at it, they finally sent someone up but ended up having to switch rooms, which they had no more of the room style booked. The staff was friendly though, so that helps the score. Really if the place just went thru a facelift it would be worth the price charged and receive better reviews.
- 5/5
Love it
- 2/5
This place really needs some EXPERT attention! Some air conditoners need fixing. I had to change my room because the maintenance man must not know how to repair things properly! The new room i stayed in I had to clean the ac filters! Had a broken window on ghe bottom of the window unit. The breakfast is ok if you like microwaved breakfast sandwiches! This place has a wonderful location but definitely needs some serious attention! It is pk for a overnight but not for a few days.
- 3/5
Needed a place to crash after an extended plane delay
- 4/5
Pretty good hotel.
- 1/5
Not clean and ac didn't work. Did not stay
- 2/5
Requested a smoke free room as far from smoke as possible and my room reeks of smoke! Also, no regulation on othwr guests not following rules. Had to leave pool area due to inconsiderate guests and unsupervised kids. Suppose to leave at 4am for a flight, will not get any sleep due to smell and noisy guests.
- 5/5
Great as expected
- 5/5
convenient to highways .
- 1/5
Loud dirty and smelled horrible
- 4/5
They have done a great job of renovating an older facility. The breakfast was great...more than I expected. The rooms are small and the bathrooms tiny. But clean and comfortable.
- 2/5
Service, Waited over 2 hours for room service which was never delivered
- 1/5
Terrible. Nastiest hotel room.. dirty... no safety. The hotel smells cigarette..super bad...
- 2/5
Beyond filthy.
- 5/5
It was a clean and pleasant place to stay. The only drawback was the rowdy kids using the pool. The staff was very pleasant and helpful. It was close to the airport and a shuttle was available
- 5/5
Staff very friendly and outgoing
- 1/5
The door at the back parking that led into the hotel did not lock (not secure), the hallways smelled off, the ac in the hallways did not work. Our room furniture was old and damaged, the room smelled like it had been smoked in and there were signs of water damage on the ceiling. The toilet leaked from the base all over the flood at 5am. I left with my hair and closed smelling like smoke. We washed nearly all our clothes and reshowered as soon as we could. Would NEVER stay there again.
- 3/5
Location was ok. Place is a bit run down. Some trouble with keys working. Breakfast was minimal. Definite odor of food cooking when outside rooms of second floor. Spotty TV service.
- 1/5
The room was very dingy. Ripped curtains and mold in the shower. There was a liner in the tub that moved like you were walking on waterbed, from all of the water trapped between it and the actually tub. There were no pillow cases on the pillows, which were just small and square. The lobby was somewhat modern but as I overheard another guest say as we passed in the hall the lobbydoesn’t reflect the actual condition of this. hotel, which was very accurate. Relatively inexpensive so it could be argued that you get what you pay it really was just too dirty and worn down.
- 3/5
I’ve stayed here twice and it’s a good bargain, but it’s pretty barebones. One of the “security” doors doesn’t even have a locking mechanism on the door anymore. The rooms are kept well, but it’s an older property that probably needs some TLC. The wall unit AC took forever to cool down the room. The towels are small and thin. The bed is overall comfy. I think this property has a lot of promise, but it needs a little investment.
- 2/5
Tell was a little dark. The walls and decor were little dated. Our room smell like smoke.
- 3/5
We notified the hotel before arrival to let them know that we have a dairy allergy and was told that they could accommodate us for breakfast - we had black coffee & orange juice!!!!
- 5/5
We had a quick stay overnight in Albany near the airport and this was perfect. Very good price, clean and quiet, and airport shuttle transportation. Will definitely stay again.
- 2/5
Found a bottle cap and drill bit on the carpet. Carpet was poorly installed and bumpy but whatever. Curtain had many holes in it. Bathroom looked very dirty as the counter and wall and door were stained with brown. Shower has opposite settings, the more you turn the colder it was. The bed consisted of two flat sheets and one fitted sheet. The duvet didn’t actually have a cover. Overall the room itself I would not recommend, but the bed was very comfortable despite the weird sheet situation. For the price of the room it was just okay. I know it’s not expensive but I think the standard still needs to be at least a little higher for this establishment. Lobby looks great, breakfast was fine as well no complaints there.
- 4/5
The property was clean. The bed was comfortable. The only thing wrong was the old smokey smell. Being asthmatic it was a good thing I had my inhaler. I'm just really sensitive to it
Frequently asked questions about Albany Airport Inn
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What's nearby
- Albany Airport 1.6 mi
- Albany Capital Center 5.6 mi