Eden Roc Inn & Suites

Room smell really bad and pillows smell bad too . When we book the hotel they didn’t say charge $20 for parking . They charge after you show up and $100 extra for don’t know reason

If you're looking for a a great value right next to Disneyland you can't beat this place it's not fancy but it's a lot better than Motel 6 and for around the same price

Great inexpensive place to stay next to Disneyland park

Good

Property was close to downtown Disney entrance. Room was spacious and clean. The staff at the front desk were friendly. I’ll definitely be staying here again for my next Disney trip. I liked everything

The room was clean and the location was exceptional (based on proximity to the Convention Center and also Disneyland.) Also, the staff were all very friendly and helpful. I was able to store my luggage after I checked out. My only tiny suggestion is that the room did not have a hairdryer. (I did not actually ever ask the front desk, so I’m not sure if that was just oversight…) Overall, I would highly recommend this as a convenient and more budget-friendly option for those who don’t mind foregoing some of the amenities of larger/nearby hotels.

Exceptional

Great walking distance to Disney. Clean and comfortable rooms. Staff was wonderful!

The rooms were nice and comfortable, amazing staff as well nothing, I had a nice stay

Basic rooms, but a perfect location. If you’re looking for a super fancy resort it may not be what you’re looking for, but it was safe, clean, and had all the necessities! I’d stay again!

This is a very good option for booking near Disneyland and saving a little money on hotel fees. I was pleasantly surprised on the quality of the room for the price we paid. We stayed 2 weekday nights, booked 2 room to accommodate our family of 5 and paid just over $500. The rooms were clean, spacious, parking fee was more than reasonable, our deposit was released almost immediately after checkout, and the staff was very friendly. My only issue is that the bed was a bit on the firm side for my personal taste and the pillows were a little thin. I asked for a couple extra pillows, I went to the lobby and picked them up and it solved the issue. Overall, a great place to stay!

Clean and great location

Very good

The staff is amazing, it’s clean, affordable and comfortable. Plus it only takes a couple mins to walk to the parks We like everything. No complaints!!!

Good place!!

It was small, welcoming and very clean N/A

The stay gets better every year!

It was so close to Disneyland. The first cleaning of my room was done well, but the next day only the trash was taken out. I am not sure if I am wrong, but maybe a different person was in charge.

We were very pleasantly surprised by how nice the property was and how helpful the staff. We’ve stayed at many of the properties surrounding Disneyland (at least 11 others), and this is our new favorite. The location is an easy walk to the parks and the value is unbeatable- and it’s not even close. The staff was excellent, friendly, and very helpful, what you might expect at the Disneyland Hotel or Grand Californian. The lobby and rooms were very clean and well maintained. While the hotel is older, it’s clearly had a lot of updates. If you’re looking for something close, clean, comfortable, and affordable, this is the best option there is.

The room was clean and spacious.

Superb

Really good

Loved the pre-checkin option (saved so much time). Your license plate number is mandatory. Helpful staff. We were a late arrival, and parking was scarce. The gentleman checking us in walked me to the other side of the hotel to show us parking options for our room. I didn't realize you had to pay for parking at this hotel. ($11) It kind of makes sense what with Disneyland across the street. Pay for the pass, display it in the window, and you won't get towed.

Loved the pre-checkin option (saved so much time). Your license plate number is mandatory. Helpful staff. We were a late arrival, and parking was scarce. The gentleman checking us in walked me to the other side of the hotel to show us parking options for our room. I didn't realize you had to pay for parking at this hotel. ($11) It kind of makes sense what with Disneyland across the street. Pay for the pass, display it in the window, and you won't get towed.

Room was as clean as it could have been. I couldn't get a hold of the staff at times and put on hold for long time when I did call. Pool small and no lounge chairs and the little outdoor couches were dirty. But 15 minute walk to downtown Disney and not expensive, so I guess you get what you pay for. Also not a smart TV or updated USB plugs and just basic cable for TV. Wifi very weak.

We have stayed here multiple times over the past few years. On a budget, this is our favorite place to stay. It is clean, comfortable, and a pleasant walk to Disneyland.

Great location next to the Anaheim Convention Center. Walking distance to all of the attractions. I would stay here again.

Discounted parking compared to hotels that are closer to the Anaheim Convention Center. Took about 10 minutes to walk there. We could hear the shower in the next room which was late at night. After they turned it off it was quiet.

Very good

Discounted parking compared to hotels that are closer to the Anaheim Convention Center. Took about 10 minutes to walk there. We could hear the shower in the next room which was late at night. After they turned it off it was quiet.

The staff is always friendly here. The rooms are spacious and clean. Beds are reasonable comfortable. Nice walk to DTD.

Had a wonderful stay for 3 nights. Our room was huge and clean, and the walk to Disneyland was quick and easy!

Superb

The manager, Juan, was very friendly and answered all our questions. The room was clean and very spacious.

It wasnt listed about fees for parking per day

It wasnt listed about fees for parking per day

Superb

Clean room, nice staff

No lamps. Minimal surfaces for toiletries etc. no table chairs. Was not really functional for a family suite. Pull out couch was very worn and uncomfortable. Staff was helpful and friendly.

Staff was very helpful and friendly! Super glad there were AC units. Thanks for a great time.

Staff was very helpful and friendly! Super glad there were AC units. Thanks for a great time.

Place is priced right for what it is. Friendly staff. Basis and simple room but clean. Close to the park and parking available for a small fee

Only complaint is there is no elevators. Wish they had let us know while checking in. If you have kids on a stroller I'd recommend requesting a room on the ground floor.

Room was spacious and clean. Location was great, walking distance to dowtown disney. Only complaint is there is no elevators. Wish they had let us know while checking in. If you have kids on a stroller I'd recommend requesting a room on the ground floor.

Good

Parking was convenient

Exceptional

Good location , quiet and near the Maingate The AC would turn on really strong and then turn off for a long time early am We tried adjusting the Thermostat but didn’t work.

Exceptional

Good location , quiet and near the Maingate The AC would turn on really strong and then turn off for a long time early am We tried adjusting the Thermostat but didn’t work.

Great location to walk to the parks. Basic room, but very clean. Staff was very friendly and helpful.

The room was extremely spacious and clean! It fit our family of 6 plus all our luggage great! The staff in the lobby were polite and very helpful, and their pin trading board was a bonus! The location is extremely close to Downtown Disney and the Disneyland resort hotels and restaurants, the walk is very enjoyable and way less crowded than the hotel options on Harbor at the front gate. Being that the property is pretty dated, having stairs as our only access to our room made it difficult especially when youre trying to get a sleeping baby in a stroller to the room. There was also an issue with the fire alarm in our room that kept going off.

The room was extremely spacious and clean! It fit our family of 6 plus all our luggage great! The staff in the lobby were polite and very helpful, and their pin trading board was a bonus! The location is extremely close to Downtown Disney and the Disneyland resort hotels and restaurants, the walk is very enjoyable and way less crowded than the hotel options on Harbor at the front gate. Being that the property is pretty dated, having stairs as our only access to our room made it difficult especially when youre trying to get a sleeping baby in a stroller to the room. There was also an issue with the fire alarm in our room that kept going off.

When I checked out, the same manager refused to print me a receipt or portfolio. I had to go back and forth with him to get even just a receipt for my security deposit. I was staying at this motel for a work conference and am required to submit a hotel portfolio. He refused to print me one. Besides the actions of the manager, the motel itself is very loud. There is not much insulation, so while I was in bed somewhat early due to my work conference every night, the other residents coming from Disneyland were loud and excited and I could hear all their conversations at 1am. I definitely do not recommend this hotel. It is also about 30 minutes walk to the Disneyland entrance. You can stay on the other side, closer to Harbor and get in to Disneyland much faster.

No complaints on my behalf, everything was good. Walking distance to Disneyland.

Exceptional

I was in the family suite with my daughter and her 2 children! We also had my scooter in tow! It all fit in the room nicely! Very comfortable room!

distance from the park, customer service nothing

distance from the park, customer service nothing

It's a good location and cheap if you wanna go to Disneyland. However it's not the nicest, terrible wifi, towels aren't that soft. But it gets the job done.

Rooms were clean with working AC. The staff were very nice at the front desk. Parking was convenient right outside the room.

Very convenient to Disneyland. Clean, comfortable, and affordable. The staff were very helpful. Convenient to several restaurants within driving distance. There is an overnight parking fee.

Superb

Room was pretty clean, staff was nice, pool was cold and not heated but it worked for our little staycation

Location, price of room

Location, price of room

Great location, good parking, friendly staff.

Literally nothing. The facilities were much more dingy and run down then in the pictures. When my husband decided he wasn’t going to stay there they refused to let us check out. He literally left his keys on the counter and walked out. I called and they again refused to let me check out. I called booking.com and they dodged booking.com’s call then immediately answered when I called them afterwards. We had booked two separate legs of our trip and despite requesting an immediate cancellation of the second leg once we arrived (within the cancellation period still) they charged us the full price for it. This place is a RIP OFF and NOT what is promised in photos. Do not go here. This was literally a Motel. It was run down, nothing like the pictures and the staff refused to let us check out. Literally nothing about this hotel was good.

Literally nothing. The facilities were much more dingy and run down then in the pictures. When my husband decided he wasn’t going to stay there they refused to let us check out. He literally left his keys on the counter and walked out. I called and they again refused to let me check out. I called booking.com and they dodged booking.com’s call then immediately answered when I called them afterwards. We had booked two separate legs of our trip and despite requesting an immediate cancellation of the second leg once we arrived (within the cancellation period still) they charged us the full price for it. This place is a RIP OFF and NOT what is promised in photos. Do not go here. This was literally a Motel. It was run down, nothing like the pictures and the staff refused to let us check out. Literally nothing about this hotel was good.

Very good

Small parking area. Beds are hard as a rock and very small pillows

Amazing staff! N/A

N/A

Have stayed here multiple times, it's the BEST hotel near Disneyland at a very reasonable price. The rooms are always clean and the staff is very friendly and helpful. If you want to stay near the resorts and not break the bank I highly recommend staying here

Superb

Parking was easy and they give you a parking pass. Keep in mind, there are no elevators, so if you need to be on the ground floor it's not guaranteed. If you have large, heavy bags like we do, it can be daunting to drag them up the stairs. Elderly people, especially, should be aware of this because it could be a safety hazard dragging your bags up and down the stairs, especially if one is not fit with good core strength.. Overall, we had another great stay here and recommend it for people who don't mind walking approximately 20 minutes to get to the Disneyland esplanade. The staff are friendly, welcoming and efficient. No complaints at all. The air conditioner kept the room nice and cool. The pool is small but will do for kids on a hot day. Do not stay here for pool amenities, though. I don't think there is a jacuzzi/hot tub. Price was very fair. We give the property 2 thumbs up!

The room was clean and comfortable. Check in was easy.

Beautiful place

Fridge wasn’t working, staff were not nice, the room smelled muggy and disgusting. Ended up leaving to find a new hotel within an hour of being there

Staff very nice and helpful room was clean

Superb

Clean Need bigger bath towels

Very good

Exceptional

Clean Need bigger bath towels

I was very disappointed with the cleanliness of this hotel. The floors in our room were dirty, and the restroom had hair left behind, which was very unhygienic. After just walking around the room, my kids’ socks became extremely dirty, which clearly shows the floors had not been properly cleaned. This made our stay uncomfortable, and I expected much better standards. I hope management takes cleanliness more seriously moving forward.

The location is great. The staff was 10/10. The rooms were very spacious. The refrigerator worked very well. Parking is very tight. We had problems with a key. Wish they had more condiments for the coffee.

Clean, friendly staff, parking was easy, hotel located across the street from Disneyland.

Clean rooms

Nothing. Had to change lodging and can’t get a refund! Noisy, not comfortable, ineffective WiFi, would not refund anything for the days I was not there.

Very clean, spacious rooms, friendly staff. Safe area. Within 15min-20 walking direct distance to Disney Park. Would come back.

The staff is amazing. They're the sweetest people. I got guest of the day and that was exciting! An upgrade to my room and half off parking. Room was a grand size! Overall, I love this place. It's a great place to stay within walking distance to Disney.

Additionally, on the following day, even though I had placed a “Do Not Disturb” sign on the door, housekeeping still knocked multiple times, which was quite intrusive.

Queen beds were not Queen beds. They were definitely double on Queen frames. Sheets were too small for the beds and blanket was a super thin fleece blanket. It was close to Disney which is why we chose it. 20min easy straightforward walk. Area felt safe. The pool looked nice but we never used it. The A/C worked well. Staff was friendly.

Had no hot water first night for some reason. It was fixed by the second night. Decent newly renovated room. Distance to Disneyland walking through downtown Disney was great.

Clean, quiet rooms just minutes from Disneyland. The walk from the hotel was easy. The staff was super friendly and helpful and the rooms were updated and clean. I will definitely stay here next time I visit to Disneyland!

They provided us with the upstairs room with an amazing view of California adventure! Wish the beds were a bit bigger but that’s ok

Staff was good, nice, and dealt with issues we had. The room was terrible, random orange sofa with stains. It felt like a motel 6 except smaller. The TV was very small and thrown into a corner of the room, I didn't even bother with it. It rained and the gutter were clogged and I heard a rain pour down the gutters. Also, you can hear everything from the top to the outside. The walls are paper thin

Friendly staff, clean room and walkable to downtown Disney/Disneyland. We wanted something affordable that was more function over frills for this trip, and this place served that. My only two criticisms are that the bedsheets were quite thin, and we could hear our upstairs neighbors anytime they were moving around.

The hotel is clean, staff is courteous and friendly. Close walk to Disneyland. The room prices are reasonable. Our family has stayed here the last 4-5 times we have come to Disneyland.

Very well located, very friendly staff, hotel surrounds are safe.

Perfect hotel for Disneyland. The staff was very friendly. The rooms are basic but clean. The price is fair. I'd gladly stay here again.

Simple, clean and a great location. The staff were so friendly and welcoming. Quick walk to both Disney and the Convention Center. The sheets were scratchy and there were no extra blankets in the closet.

It’s location. That’s literally it. It looked nothing like it did online and is very much a motel, NOT a hotel. I also did not like the fact that the staff refused to let me checkout on day one after I went to the room and realized the facilities were misleading and NOT what they were in pictures. They also conveniently didn’t answer the phone when Booking.com tried to help me cancel but answered every time I called with no problem whatsoever- I even got placed on a brief hold unlike Booking.com who just never got an answer from the property.

Convenient to the parks, rooms are not great just spacious and easy. No breakfast included but clean

It was close to the convention center The staff wasn’t too friendly at check out but it wasn’t what I consider rude

O

Unfortunately, my experience was very disappointing. The room was not clean upon arrival, and the bed had an unpleasant smell. The blankets were also dirty and felt rough, which made it uncomfortable to rest. Additionally, the walls are very thin, and I could hear noise clearly throughout the night, making it difficult to sleep. Housekeeping service was also an issue. The room was not cleaned during my stay, and on one occasion, housekeeping entered but only took the tip without providing any cleaning service. Most concerning, I noticed that my luggage appeared to have been tampered with. I had secured it with a lock, but when I returned, the lock looked damaged, as if someone had attempted to open it. I hope you take this feedback seriously and look into these issues to improve the experience for future guests. I would appreciate a response regarding this matter. Thank you

Easy parking, clean, friendly staff

The staff in the office seemed friendly. The rooms were good size. Photos were accurate. The location was good walking distance to many locations we were visiting. Parking was right in front of the rooms. The hotel room was not cleaned. They really need to mop the floors and deeper clean the bathroom. The linens and bed were clean. The wifi did not work at all. Multiple devices would not connect (it was not an operator issue but a system issue). You have to request cleaning service. Even when requested we did not receive it like we should have. I wanted to test the location prior to bringing a toddler back. It's not clean enough for me to want to bring him back. Parking spots are small and difficult to navigate with an SUV. The sundries choices could be enhanced and improved.

One perk would be that the entrance to downtown Disney shopping is a 15 minute walk.

Great place to stay and good price. Clean with large rooms. Great staff.

Love how close to Disneyland

The beds were comfortable and the location was close to Disneyland. We found a cockroach in the bathroom in the middle of the night and checked out in the morning. We were supposed to stay one more night. The front desk staff told us since we booked through booking.com they could not refund us the unused night, and we would need to contact booking.com which we did but haven't received a resolution yet. Also, I requested extra towels and I offered to pick them up myself but the front desk staff said he would bring the towels in ten minutes. After almost an hour passed I went to the front to get the towels since we needed them for the evening which I didn't mind, but then a staff member knocked on our room door 3 hours later to drop off the towels. We have small children who were sleeping. The disruption was less than ideal. And just fyi, each room has a heating/cooling unit but the air flow in the room is not great. The rooms were stuffy and musty. Our allergies acted up when we were in the room.

Plenty of parking and close enough to walk to Disney.

Great location for the Disney parks at a great price. The hotel is located about a half mile walk from the entrance to Downtown Disney at a fraction of the cost of a lot of the other hotels in the area. The rooms are decent, but basic, and the amenities are pretty limited (as an example, we could only get one key card when we checked in, because they don’t have enough of them), but it’s a great option if you’re going to be spending all day in the parks and just need a place to lay your head at night. Staff was friendly, and parking cost is also quite reasonable for the area.

There was sufficient parking (I always had place to park), the rooms were obviously modern and more than adequate. The room air conditioner was pretty loud, but it was during the heatwave in March and we were glad to have it. The property is also really close and easily walkable to the Disney parks with Downtown Disney a 10 minute walk at most. For the price, Eden Roc is a real bargin.

Great

Loved the large space the "apartment" offered. Our AC also went out on night one but the staff was on it while we were out and had it fixed by the time we got back! The shower and behind the toilet leaked so our bathroom was consistently filled with water. The bathroom counter was very small and there was not any "privacy" to get ready while family slept.

No raps or elevator to second floor fro the stroller and everything was hrs to carry up

Very clean and quiet close to Disneyland walk 5 minutes

Super close to Disneyland and California Adventure, an easy walk (or scooter rental ride) to the park entrance. An older but renovated hotel, the room was comfortable, the bed could have been better but was passable. The road noise on S West St in front is kinda loud (its a major road). A/C worked great. They had a nice pool.

The young man that works nights was EXCELLENT he went above and beyond. Room was clean property was nice. Good stay.

.

Friendly staff, accommodating to our extra guest for parking who stayed just 1 night of our 5 night stay. Good location for the event we were attending.

Very friendly staff, clean and very roomy, comfortable room. Thank you

Very clean room. New bathroom flooring, shower and paint. Unfortunately the shower is set so customers cannot turn the water temp to hot- so warm is only option. Room was near road and a window facing driveway so it was noisy. Perfect spot to walk across street to DT Disney or theme parks.

My daughter and I stayed here for her Cheer competition. The room was nice and clean. We feel safe and it’s affordable! Highly recommend

Very convenient location to convention center, area restaurants and Disney

Very close to Disneyland and the convention center.

I liked the property and would stay here again. What I didn't care for was the quality of the soap/shampoo/conditioner products. It seemed a very low quality. But if you have the time a CVS and Walmart are ten minutes away.

clean

The stay was great. It was walkable to Disney and the staff was so friendly. Keep in mind you do have to pay for parking per night and I didn’t really see a breakfast option but overall very convenient and affordable also very clean

Room needs to be unkept more. Still felt dirty, Front desk man was a little abrupt in his manner.

Facilities were great. Daily trouble connecting to internet. Staff warm and friendly. Very close to Anaheim Convention Center. I would stay there again.

Room was spotless, excellent customer service, excellent spot for disney and disneyland.

Staff was great location was great. Floor of the room definitely needed to be mopped and cleaned.

The front desk staff was very friendly and helpful. I asked questions about getting to downtown Disney & he explained and made notes on a map for me.

I stayed in the family suite w my mother and daughter and it was very spacious! Microwave, mini fridge, coffee maker and tv all worked great. Easy to reach out to front office simply by texting them when i needed fresh towels etc. Overall was a great experience w very sweet staff. Room was clean and beds were comfy.. we did not take advantage of breakfast that im pretty sure was free every morning? Not 100% sure about that. About a 7 min walk to the convention center, so that was convenient.

Staff is friendly easy check in. The doors are just thin you ca hear everything outside of your door in the parking lot when people are up and talking

Room was very clean and I was pleasantly surprised at all the amenities included. Such as a microwave! A lot of new hotels and big resorts don’t have those anymore or they are by request! The close proximity to everything also makes this a perfect destination.

Clean room great staff

Very safe Very friendly Very good location

O

Yes

Great location! Very nice staff! Definitely coming back.

staff was great, even let me park there early.

Room was really spacious and clean has lots of walking distance food and close enough to walk to Disney.

Great staff great location

Room was clean , staff is really nice

As simple as the staff made our stay, sometimes how the staff treats you and provides top notch customer service get them 5 stars! Can beat the location too

Fantastic little hotel in a great location. Generous sized room that looks recently renovated. Easy walk to Disneyland. Paid parking, ample space in the lot. Note there is no elevator for second floor rooms. A gym would have been nice to have. Unfortunately we didn’t have time to use the pool

clean and comfortable stay

We liked that they have a 24 hour front desk. The staff that we encountered were amazing. They held our bags for us as we got there before check-in time. But if we wanted to, we could have checked in early. They do charge a minimal hourly fee to check in early. We opted to just have them hold our bags. The room was fantastic! We were given an ADA compliant room on the first floor. (We reserved a 2 Queen room) It was SO spacious! The room was clean. You can opt to have daily housekeeping or not. We chose not to. We were able to pick up extra towels as needed. We preferred the first floor because we were on an extended trip with lots of large suitcases. So my hubby was very happy with that! 😃 There were a couple of nights in which we could hear the people above us stomping about their room, but it was not a problem for us as we use the Calm app with white noise so we can sleep without interruptions anyway. If you are a light sleeper on the first floor, you might want to do something similar or use earplugs. The room was one of the best we've stayed in at the Disneyland Resort Good Neighbor hotels. We look for clean, easy/decent walking distance, good staff and a place to crash. If you are looking for similar, this is a place you would probably enjoy staying at. There are no dirty carpets. The floor is like laminated vinyl flooring which works for us. Microwave & fridge worked well. Shower was hot & good with tall showerheads. The walking to DL was about 15mins. We'll be back!

This is a great place to stay for location through Downtown Disney/Grand Californian entrance and clean updated no frill motel…… room has keirig, fridge, and microwave! Staff was very nice……. Although we scheduled a room clean for Saturday (stayed 4 nights) and it did not happen. We did not use the pool. They do not have elevator. I would stay again for price, and convenience to park!

Imagine my surprise and frustration when I discovered upon arrival that breakfast was not, in fact included. This directly contradicted the information presented during my booking process. Such false advertising is incredibly misleading and had a negative impact on my overall experience. Had I known that complimentary breakfast was not genuinely provided, I would have undoubtedly opted for a different hotel that genuinely offered the amenities advertised. This misrepresentation significantly affected my perception of your hotel's integrity and value.

Unusable WIFI, the staff commented that this has been a problem. I stayed 4 nights. Unusable in my room and my colleague's room in different parts of the property.

Nice quiet and clean property. Close to Downtown Disney with a less than 15 minute walk. Front desk representative was very friendly and helpful.

The room was remodeled and in good shape, clean, staff friendly, and helpful. This is basic motel accommodations with good room space and basic ammenities. I booked this place mainly for its proximity for to the anaheim convention center (10 min walk). The only complaint is the WIFI is unusable. I don't care if its free, it must work. Minimal upload speeds < 2mb and download speed < 1mb.

The room was perfect and the staff was amazing. The only flaw

Staff was very friendly and helpful! Location was very nice since it’s a short walk to Disneyland. The room could be a little cleaner but I always carry disinfectant wipes everywhere I go so problem solved. Overall I would go back!

Room not as shown in photos. Sheets and bedding were uncomfortable.

Thanks you very much everything perfectly fine!!

The room smelled fine upon arrival and was fairly clean (about an 8/10). However, the sheets had some stains, there was a stain in the mini fridge, and the air vents could use a bit of cleaning. The bed was moderately comfortable (7/10), while the sheets and pillows were around a 6.5/10. The walls are thin—we could hear neighboring rooms’ Rokus clearly. This didn’t bother us much since we’re heavy sleepers, and after long days at the park we were exhausted anyway. We did request housekeeping for bed-making and a light cleanup, but they didn’t come until around 3:00 PM. By that time, we were back in the room resting and chose not to be disturbed. Since we were out of the room by 7:30 AM, it would’ve been nicer if service had happened earlier. Parking spots are small but manageable. One of the biggest positives is the location—it’s about a 10–15 minute walk to the parks, which made it easy to head back to the room for breaks during the day. This is a great place if you’re mainly looking for a spot to rest and sleep, but I wouldn’t recommend it as a hotel meant for hanging out. Overall, I would stay here again.

We had zero hot water. The front desk moved us to another room however the water never got above a lukewarm temperature. Very disappointing considering all we wanted after a long day at the parks was a nice shower. Rooms were pleasant just unfortunate that we couldn’t get hot water.

Not clean

The room was clean, but sparse. There was no lamp on the nightstand. The refrigerator was very loud. It took a long time to get hot water. The noise from the street was very loud all night long. There were no parking spaces when we arrived, forcing us to park in an undesignated spot which felt unsafe. We were concerned that our rental vehicle was going to get hit or broken into. We woke up on a holiday to loud construction going on below us somewhere in the hotel. We ended up leaving a day early.

The staff was and room was fantastic. Enjoyed the stay

Fantastic

great location

The room was clean and the staff was friendly but the beds were very small and stiff, advertised as queens but definitely much smaller. I did like how close it was to Disneyland though!

staff was kind and attentive. room was clean and had just what we needed for our trip. area felt safe

Room was very clean and spacious. Had no issues with our stay. Very close to Disneyland, this is our second stay so far. Will definitely book for next time.

Staff was friendly and helpful. The room was spacious, but pretty dirty and had cockroaches and ants. The couch/pull out bed was dirty and was poor quality, but the two standard beds were clean and comfortable.

Would have loved a breakfast station

The room is super hot even with the air conditioning that doesn’t work well… smells a little musky or moldy… clean wise I didn’t notice anything dirty and it’s a quick 5 min walk to the park so distance is good…

Yes

Great place to stay will definitely come back

Customer service wasn’t pretty nice at all make me feel like I didn’t know anything and he kind of challenged me and other Thant that I stood on the bottom floors and you can hear everything from the people upstairs sounds like the ceiling was going to fall apart it was really noise you could hear everything single step but to loud we couldn’t sleep so no a great experience

This was a 3-day Disneyland trip with me, my daughter, my sister, and my nephew. We try to take a Disneyland trip at least 1 time each year at stay at Good Neighbor Hotels (on Harbor Blvd). This was the first time we stayed at Eden Roc (on the resort side of Disneyland). We had a wonderful experience! We stayed in the family suite on the 2nd floor. The rooms were updated, extremely spacious, and had everything we needed…including plenty of outlets for charging needs. If you are a light sleeper, you can hear street noise. But, nothing earplugs, noise canceling headphones, or 10 miles park days can’t remedy! For us, after a long day at Disney, it wasn’t an issue. Light house keeping occurs every couple days, but full house keeping service can be done daily upon request, at no additional charge. The front office staff were all very friendly and accommodating. The walk to security (entrance to Downtown Disney) from the hotel was about 10 minutes (this is walking at a pretty quick pace). Once through security, the walk through Downtown Disney, to the park gate, is about another 5-10 minutes. The entire walk is lit well and felt very safe to Downtown Disney, with minimal crowds compared to the hotels on Harbor Blvd. It is hard to find a room that accommodates all our needs, that is that spacious, and a very reasonable price! We will definitely consider staying at Eden Roc again and would recommend to others!

Rooms were clean and staff was helpful. About a 20 min walk to Disneyland.

Parking,staff and room perfect

No issues

Room was clean and the staff were courteous. Easy walk to Downtown Disney. For the price and location, this was a good choice for us. Would stay here again.

The staff, especially Juan and the night manager, were amazing. Place was clean and close and one of the best hotels I’ve been in in Anaheim.

The room was clean and staff were nice and speedy about everything we brought up to them. We asked for light cleaning everyday and received the service as planned. The only downside is tha

We enjoyed our stay at Eden Roc Inn & Suites. The rooms were family sized - large enough for several people and their stuff. The staff were very friendly and accommodating. Eden Roc is conveniently located to Disneyland and Downtown Disney. We would definitely stay there again.

The shower was also not the best. The water heat was variable and even when it was "hot" it was never much more than warm. Staff was great and very helpful. Very friendly. Overall, I would consider staying here again just because the location and price was nice, but I wouldn't pay for the suite.

The room was in excellent condition and the staff was extremely courteous. The walls seemed paper thin and you could hear everything. The beds also were not comfortable.

Not bad but not great. Just felt outdated. It was affordable and the walk to Downtown Disney was only 0.4 mile.

The staff was beyond great, we had a few snafus but they taken care of the best they could in a timely manner. I also forgot some jewelry and was unable to go back and they arranged to get it to me within 2 days. We will definitely be staying there again. 💜

Parking was ample. Stay was nice, staff was friendly.

Clean room, staff was friendly!

A great hotel when visiting the parks. Clean and the desk staff was great!

The location is great for Disneyland visits. The staff is nice and helpful.

It was very convenient and affordable staff were very helpful, friendly, and welcoming would book again it fit our needs well!

The staff is super nice and the hotel room has been updated, and it’s really clean and super close to the parks! I definitely recommend staying here!

Beds were comfy, room was clean but the room was much smaller than the pictures make it look.

The room was not clean or well kept. I found a fine needle on the floor, which was concerning. It was also excessively noisy, with even small outside noises being clearly audible.

Hello, writing this on my way home, leaving a night early. The hotel experience was not good for several reasons. Upon checking in, the employee working made me feel very uncomfortable. Telling me I was beautiful and asking me if I like younger men. Horrible start! I have a lot more to say.

Very friendly staff. Always smiling. Room was clean. Location in regards to Disney Parks, coffee and food was perfect.

Great location! Quick walk to the parks through Downtown Disney! Rooms are updated and clean and staff are super friendly and helpful!

Room was in good condition but smaller than what I'm accustomed to. Parking fee was excessive. Sleeper sofa was not comfortable at all. Better off sleeping on the couch. My family and i spent the night to get an early start at the theme parks in the morning. I did appreciate them offering an additional fee for parking after checkout so we could leave our car there while visiting the parks. The add'l fee was way less than it wouldve been and it was an easy 12 minute walk.

The walk to Disneyland was about 20 minutes. Yoy could however take the monorail from downtown Disney to Tomorrowland in Disneyland. Also, the hotel is somwhat old as you can hear the sound of footsteps from above us. It literally sounded as the floor above us was going to collapse!!! As for cleanliness, yes the room was very clean however we would not stay here again. Hotel definitely needs to invest some $$$ on soundproofing.

Clean room and definitely good value for the money.

The room is spacious, clean, comfortable and quiet, great place to rest after long days at Disney, check in and out easy, fast and friendly staff. A short walk to the Disneyland downtown entrance.

The room was perfect.

Very affordable.

It kind of smelled and they left us in the handicapped room with a very strange shower. Also, the lighting in the entire place, including the restroom, was very dark.

Amazing

Clean, affordable and walking distance to Disneyland Park. Parking only $15. Great for family's on a budget.

Such caring and amazing staff

Great, friendly staff. Location and price can’t be beat if you’re headed to Disney. Rooms are a bit dated and windows could definitely use some better sound proofing, but if you spend the entire day at Disney you’ll sleep just fine. Would definitely stay here again.

Very close to Disney. Walking distance. Large rooms.

The rooms were extremely clean and the staff very friendly. I would definitely stay here again. My only complaint is the walk to Disney was 26 minutes not the 12 they stated.

Clean and the family suite was very spacious and accommodating.

Clean room. Plenty of towels. No cleaning service. Bathroom is small but clean.

Nice and clean hotel service great I recommended

Great experience!!

Eden Roc is clean, modern and pretty minimalist. This includes amenities that are spare. There is no facial tissue or lotion, and the WiFi is atrocious (impossible to use for work or anything else). Staff is super nice, from the reception to the sweet older gentleman who swept the parking lot. I felt safe. For anyone who does not need WiFi internet access, Eden Roc is a great value.

Check in was fast and easy. The room was clean and the area was quiet.

The manager was great. Very friendly. I only Delt with the one in the afternoon.

The staff was super friendly and helpful. Rooms were clean, modern, and had everything you need. Super convenient location to walk to Disney. We will be staying again!!

Staff was great , but room had lots of black mold we had to sleep with the window open to breathe better at night

Second time staying here. We will be back if the prices remain competitive.

Go to hotel when I’m visiting Disneyland. Staff is nice rooms are clean !!

Room was very clean. Parking was a bit tight

Funky room smell

It's close to the conversation center and Disney

We didn’t care initially because it didn’t seem like there were a ton, but a few days in when I went to put my wallet in the safe, they were everywhere. My husband told the front desk and they said they’d come up. We waited about half an hour and when my husband went back down, the guy at the front desk gave him a can of raid. It was so gross. I’d understand if there were a few insects on the main floor, but we were on the upper floor. Pay a few bucks extra and stay somewhere else. If anyone wants a video of all the bugs, find me on fb and I’ll send you the videos I took.

Good place to stay!

My friends and I had an excellent experience while staying here. The staff is friendly, very quiet, and we felt comfortable. I would definitely stay here again.

We stay here every time! Super close to Disney and surrounding shops.

We didn’t receive or see a breakfast so cannot comment on this. The staff were excellent; friendly, helpful and responsive.

This place is great!!!!!

My wife and I went here for our anniversary and went to Disneyland and was extremely happy with our stay very close to the park affordable and definitely will will come back again

The bed was extremely uncomfortable! But great location, great staff, cute ambiance, and clean hotel overall.

Staff were very friendly and hospitable. Room was spacious, clean. Like the walkable distance to Disney. Location was convenient. Safe area. We'd stay there again!

I did not get the room i booked it was smaller than what i booked

- Has cockroaches!!!! - Never cleaned room, no fresh sheets, only towels - Walls thin extremely loud when people walk - Disneywalk is 1.3 miles not .3 - ART bus does not stop at the hotel and very inconsistent. - No restaurants close by just a bar Booking at this hotel was a huge mistake. Definitely a one star experience. The cockroach was the clincher. Needless to say they did not ask how our experience was upon checkout.

Check in was easy, and the staff was very helpful.

Staff is great and friendly. Appliances in the room needs upgrade. Toiletries needs a new brand. Hotel and rooms are clean, just need it to be upgraded

Clean rooms

I liked that I could easily walk to Disneyland and it felt safe enough that I could also walk back without being worried

The property was clean. Everything was organized and it’s walking distance from where we need to be.

The parking lot was quiet; at night the area wasn't at all noisy. The rooms are super nice and front office staff was nice and helpful.

Parking was safe, easy, clean & close to room. Staff was very friendly and always had a smile on his face. Room was clean, and body wash and hair products were available. Easy check-out. Price and f hotel, parking and closeness to Disney is the reason why I stay at this hotel.

We stayed here for our recent Disney trip. Super convenient. We walked to the parks and felt safe walking at night too. Staff was super helpful and friendly. I loved the communication via text before, during and after our stay. I wish the towels were a tad bit bigger or thicker but other than that it was great. Will stay here again for sure

Very clean and safe parking was great!!

No maid service if staying less than three nights and towels, small and thin and shower stream too hard and floods the bathroom.

I’ve stayed at this hotel a few times and this time was a nightmare. From the moment I checked in the people above us were non stop loud and I swear did not sleep bc the whole night we heard loud foot steps and lots of laughing and people coming and going through out the night as if there was a party up there. This went on till midnight and it started early in the morning with the stomping and banging. We sis not get any sleep this trip.

Great

We stay here frequently, so we know the hotel. We ended up on the first floor, and the walking directly above us at 5am was crazy loud.

!

Don’t underestimate this place. Super friendly staff, simple rooms, and extremely close to the parks. Thanks Eden Roc team!

All good, Eden roc is my second home, close to everything

The room was surprisingly good. Staff was very helpful.

Room was clean but smaller then we thought, staff was nice, there was no breakfast of any type

Clean property and rooms. Walkable distance to Disneyland resort.

Me and my sister stayed here and had a great time! The staff was friendly and helpful, gave us some utensils when we needed some, and was overall pretty quiet, plus a great location near the Disney park! However we did notice the property seems to have an ant problem, there were ants on the door, furniture, and few on the bed, but it wasn’t terrible and didn’t bother us too much.

The room was a little outdated but the location was conveniently located to downtown disney

Convenient location, friendly staff, I appreciated the fridge in the room, however our sink in the hotel room was super slow draining that water would rise up

Reliable and pleasant

The remote and light switches were dirty. The floors were clean. There was a spider near the sink when we woke up. The staff was friendly. It was close to Disneyland if you want to walk. Nothing particularly wowed me about this place but the bed was nice and it was nicer than it used to be.

The room was very clean and neat, and quite spacious. Will recommend to family and friends who want to visit Disneyland for sure.

Wonderful time as usual

Was clean and

Stayed here for a Disneyland trip. The staff is extremely nice. The room was clean and spacious. Would stay again.

Front desk staff was very friendly! Over all it was a good stay, but the rooms were a bit dated.. could use some remodeling. I loved staying on the bottom level, but my last night staying there, who ever was staying above us was causing a bunch of noise and jumping around like it was a bounce house..

It was a nice experience for the price and where it’s located at- it was honestly better than expected! They truly started our trip off on the right foot

Great room, close to the park

The hotel is close to Downtown Disney, we were able to walk there and back with ease. The hotel rooms are standard, nothing over the top but does what is needed. The towels were awful, if you plan to stay here, bring your own towels so don’t have to use small, ratty old towels. Also, we stayed four nights so we got one day for housekeeping to come but they never came so we had to go to the front office to get more toiletries

The little spot was very close to Disneyland literally across the street walking distance too, the person who greeted us was amazing my family and I can’t wait to go back it’s a shame I didn’t get his name if not then he would be on this amazing review (he works nights and even payed attention to the request I put online) thank you :)

Brandon was very friendly. Our room was clean. The distance to Disneyland was great. Will definitely be staying again. Highly recommend.

Everything was great been going here for years! Oscar is awesome definitely recommend!

Loved it.

Nice rooms

I love Eden Roc Inn & Suites for its location. My family can walk to Disney and the walk is peaceful and quiet - very different from the hustle of the crowds at other locations. The room is clean and spacious. The only downside is that the street noise can be loud at night; otherwise a great hotel option.

Great location walking distance to Disneyland parks and lots of food locations nearby.

Good for the price

The property very misleading on the pictures online look nothing like when you get there ac didn’t work or cool off properly smelling really bad inside I will never stay here again only good thing was the staff was good

Great deal for being within less than a mile to Disneyland main gate. We didn't notice a single insect in our room. The amenities offered were a nice touch, like fridge and microwave, in-room safe, hair dryer, and gourmet 'K-cup' coffee maker.

Quick check in. Parking near the room. Nice and comfy big room. Just what we needed after a long day at Disneyland.

Pulling up I was nervous. Looks like a typical motel. Once we entered the room was large, clean and updated. Staff was very friendly whenever we had interactions.

.

I am writing regarding my stay on August 23 through August 24, 2025, confirmation number 49071700. I have stayed at your property before without issues, but this visit was extremely disappointing. On August 23 at 5:58 PM I called the front desk to confirm my stay and ask about parking. I was told that with a handicap placard I would be charged half the normal rate. However, when I arrived, the same staff member insisted that since I booked through a third party, I would be charged the full rate. Only after I showed proof of my call did he admit it was him and comp the parking. While resolved, the handling left me feeling uneasy and misled. That night, both my wife and I were bitten repeatedly by mosquitoes in the room, leaving each of us with more than ten to fifteen bites. This caused significant discomfort and ruined our day at Disneyland, where we were itchy and distracted the entire time. The next morning, when I asked for a late checkout, I was told there would be a charge, despite it always being complimentary during my past visits. After the unpleasant night we experienced, it was frustrating to be told I had to pay extra for something that had previously been offered at no cost. Overall, this stay was a negative experience from start to finish. I am requesting compensation, either in the form of a full refund or a credit toward a future stay. I hope you will review this matter seriously and respond with a fair resolution.

I loved the hotel and the staff were extremely nice and accommodating to our needs for our baby. We had the pool to ourselves and it was perfect for our little family. The room was a good size and came it everything we needed for a comfortable stay. The walk to downtown Disney was 10 minutes and so convenient! Thank you for a great stay!!

Available and helpful staff!

The staff was great cleanliness was there. It’s just an old motel. Our bathroom door would not shut and the room smelled like mold

Beds are comfortable but walls are extremely thing. We could hear the room above us stomping all night. Pull out bed was not clean at all, had residue of sand all over it when we pulled the cushions off to extend it. Staff is kind.

We always stay here on our Disneyland trips. It’s our go to hotel.

Good

Staff was kind and accommodating

It was very convenient to have rooms side by side for convenience with family

quick 2 night stay; close to DL resort; clean and spacious room.

For the price for the stay and how close to disney it was great all around.

This was a great stay! However, walls were a bit thin and since we were on the ground level, we could hear pretty much everyone around us. The room was very clean and seemed to be newly updated. The pool was great. There aren't a lot of fast food options nearby, but there were a few sit-down restaurants, so keep that in mind if you are on a budget. Again, overall this was a really great stay, very spacious and felt very safe.

Staff was friendly and accommodating. Easy parking and the location was close to Disney.

Front desk staff where friendly and helpful. But room is dated and smells like pee. Also you can hear upstairs guest walking.

Clean, walkable to downtown Disney, Disney land, around15 min.

Close to conference venues

Front desk was Exceptional when accomodating my family

You get what you pay for. This hotel was clean, the staff was nice, and it was within walking distance to the parks. Nothing special, but it was what we needed for our stay. We would stay again.

Always an amazing stay. We keep coming back

The room was comfortably and clean. Plenty of hot water and staff was nice.

Good

comfortable room!

Woke up to ants in our bathroom and bed! The front office personnel seemed very annoyed that we brought this to his attention. He did not once apologize for our inconvenience of having to switch rooms made it seem like it was our fault! The next day when we checked out the assistant manager did apologize. The rooms need some better detail cleaning and some upgrades! The bed sheets had holes in them and the towels were not white anymore!!

ALL GOOD. CLOSE TO CONVENTION CENTER

bed was comfortable. food locations nearby were great. walking distance to food and disney

The front desk staff were nice. The issue was the room. The size of the pillows were small we had to order more and it still did not make a difference. The water in our sink looked foggy and the water for our shower was not great.

Best place to stay after a long day

Our stay wasn’t the most comfortable. The WIFI was not strong and didn’t reach our rooms. We were put on the ground floor which is fine but the rooms are not sound proof so we were kept awake to all hours because the upstairs neighbours stomped around until 2am and started again before sunrise. We had to ask to choose between housekeeping facilities as rooms were not serviced daily. The servicing we requested only happened once. The check in process was long. My daughter also tried to purchase a snack but was unable to because they wanted a signature for a $2 item. It felt like going back in time.

The hotel is a budget friendly stay. Very close walking distance to Disneyland. I would say the sheets and towels are average comfort. They did charge $15 a night for parking plus tax. I was surprised that the parking was so much for out door parking. They also have listed that parking isn't guaranteed. I was a little worried but since i stayed during the middle of the week, it wasn't an issue.

Clean, confortable, and quiet. What more could you ask for!!!

you can hear everything in the room from people walking around upstairs or next to you in the other room. wont stay again

I absolutely loved the stay, the bed was a bit uncomfortable the mattress was a lil stiff, but other than that we loved our stay there and we will 100%recommend it to our friends and family!

This was a good hotel located very close to Disneyland! It was about 10-15 minutes walking distance which isn’t too far. It was clean and the staff was very nice. It was also very cheap compared to hotels around the area so I’d definitely recommend. The only negative I have is the drain in the bath tub wouldn’t close all the way so if you have small children who take baths this may be difficult. Other than that I would recommend if you want to have a cheap option very close to Disney.

Hard to find on the maps and beds sucks

Our first time at Eden Roc and it was perfect! We stayed in their family suite and we loved how spacious it was. It was about a 15 minute walk to DisneyLand so it was a win for us. Very clean and comfortable. Staff here is the best! So sweet and welcoming. We’re definitely making this place our go to from now on!

Hotel was comfortable. Parking is poor but it is close to Disneyland

Great

With a couple upgrades, this would be a great place. The bed linens were incredibly rough in texture and old. The in-room coffee situation was quite bad. I never comment on things like that, but this was really awful.

Great location, staff was nice, big room

Large rooms and being reasonably close to Disneyland attractions.

The staff is always super friendly and we really appreciate the service. Our only complaint is that the walls are SO thin, and you can hear EVERYTHING you neighbors are saying/doing - walking around the room, running the water, talking early in the morning, etc., so it makes it very difficult to sleep in if your neighbors are early risers, even with earplugs or earbuds in.

A lot of space, very clean, 5 min from disneyland, everything was great and the price was perfect

This place was great! It does look like a motel when you first drive up but was pleasantly surprised! They really seem to be trying to make it nice! The rooms were great! They were updated and clean! The front office staff was also super nice and made sure that we knew they were there to help us with anything! One of the biggest bonuses of the hotel was the walk! It is near the end of Pixar Place Hotel side of Downtown Disney and seemed much less busy during both the walk and the security line than it is when we stay on the Harbor side! You do have to walk through Downtown Disney to get to the parks but it was worth it! It was close to the monorail entrance into Disneyland, so that’s an option too! Definitely a great option to stay here!

Check in and out went smoothly. Felt safe and comfortable. Exactly what we needed for our stay.

This was the worst hotel I ever stayed at the Manager was super rude and brushed me off.The young man who worked front desk when I checked in Monday evening was AMAZING! He told me to come back next day and speak with Manager I did and he was super rude. I showed him my reservations with pictures that advertised rooms and showed him this was not the room I received he yelled at me and said who makes reservations off a picture I said me. I would ha e never chosen this MOTEL if your room did not look like picture. He said oh well

Check in was great. room was fine. however, after midnight, our upstairs neighbors came back very loud and decided to start moving furniture at 1:00am. The walls are very thin and we heard them shower, flush and walk all night. We did not sleep well at all despite having very comfortable beds and pillows.

No me gustó la piscina estaba sucia las áreas a los alrededores estaba llena de desperdicios como hojas y comida

Walking distance to stores and restaurants. Very clean and front desk was very nice and he was very fast in checking us in made it very easy

The room had a sofa bed which was pretty bad to be honest, I don't even know why is there, the matress in the sofa bed is so uncomfortable and impossible to sleep there. I think I would prefer if they have a regular twin bed instead of the sofa bed. Other than that everything was perfect.

It was close to everything I loved it !!

Man at the service desk was extremely nice, wish I remembered his name. Check in was quick, gave us a map of things to do near by, places to grab a bite to eat and other suggestions. Room was super spacious, clean and comfortable. Was right down the street from Disney parks and DT Disney District. Would definitely stay again.

Very clean room, friendly staff, and comfortable beds. Very pleased with the experience and absolutely would come back. Also had a good nightly rate.

The hotel was very clean and the staff was very accommodating

Cons- parking after 11 a.m. on day of check out is $25 extra (some hotels have parking til 3pm. No housekeeping if less than a 3 night stay (no coffee restock or trash pick up from the one tiny can). Thin older blankets. Friendly staff. Decent place. Great if you prefer small places with parking in front of your room.

Great

I love how is walking distance to Downtown Disney, is our 4th time staying here. I just wish they made it more Disney friendly. N that the pool was open a lil later. Everything was soo clean. I will definitely stay here again.

Great.

The front desk men were very nice and welcoming!

Perfect for walking distance to the Disneyland parks

they also blocked an exit (illegal) not enough parking spots for handicapped people (they only had 1)

Amazing experience

The internet did not work at all. Front Desk stated we were to far from router. The beds were not comfortable. Staff was very friendly and it is in a great location.