Extended Stay America Suites - Baytown

Great customer service

Hall way carpet is too old with an odor.. Next door a dog was backing almost all the night i stayed there.

Nice

Room was clean, other parts needed cleaning

Mrs. Anna

The breakfast it’s very bad it’s not breakfast just coffe

Room was so clean and customer service was amazing

No breakfast

Nice place, very clean and speedy check in.

It smelles like wet dog in the hallways.

Trey and staff is great

The hotel smells bad. Like a mixture of wet dog with someone cooking something bad

It felt very dirty and rundown. Staff was nice though. Floors in room was greasy and there was a roach crawling in the bathroom! I wouldn’t stay here again….

Nice clean comfortable room. Staying another night.

Clean room. Comfortable bed.

The staff was very friendly and room look great but it’s no very clean the floor were sticky and it smelled a bit off but overall the stay was very quiet and pleasant

Yesterday, elevator went out of service. Still out of service now.

It was more quiet at night and no smell of Mary Jane in the hallway.

Staff. The Lady that worked the afternoons till 11pm was amazing. Very professional, helpfully and super nice

Great

There's a musty smell throughout the entire hotel. I sprayed the room down with Lysol and Febreeze daily. The room appeared clean but i saw roaches when i turned on the lights in the morning. I never use hotel blankets and comforters but the sheets had stains and long black hairs on them. The staff nice and helpful. Overall considering people stay for long periods of time and keep

The lady working the evening shift till 11pm was excellent!! Thank you mam.

Big, clean room.

Great hotel

Big room. Very clean and quiet.

Good

I need to leatrn cbyer security

The room smelled of a freshly smoked cigarette. Mind you we checked in at 7pm and our room window was open with the blind down, the towels were dirty, bedhead was greasy along with bedside table. The ac did not work properly but maintenence did take care of that quickly, the lady working front dest from 3-11 was very attentive and apologetic but the overnight worker was rude and did not want to get up from back area when my husband went down to complain, expedia could bot get through to front desk either, the floor in the room was filthy, black feet could not be barefoot,, socks ended up the same. House shoes/sandles recommend! But i guess the rates speak for them selves, i habe stay at an extended stay in austin and san antonio and niether were as upsetting as this one.

Located near everything in Baytown. Very convenient. Be sure and bring all ur kitchen supplies if you’re planning to cook, etc. Kitchen and refrigerator are all kept very clean. Would love to stay here again when in the Baytown area.

We had a clean room in a safe environment for s very good rate.

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great

Will never book here again

Perfect sleep time

Walk in your room other people will have your room Key

Beds were big and comfortable room clean bathroom clean

it's a good , solid extended stay hotel kitchenette. Clean... No bugs. Clean sheets .nice and very friendly staff. We love the staff!

Yes to everything

Very nice place with a kitchenette. Nice and quiet.

Very convenient

Very convenient

Like

No creamer for coffee…. smh

The property looked clean. Yet had a strong odor like if the carpet was damped, A humid smell mixed with cleaning supply. So potent when i returned home my backpack and clothes smelled like it. The pool water looked brown. I didnt even bothered getting into it. I dont know if the gyy was a local but told me and niece to jot get in it at night. Because its more disgusting.and the jacuzzi didn't work.i checked in and waited maybe more than 5 minutes to check in because someone had fallen badly while i was walking in and turned out it was the receptionist.she had great customer service. I felt really bad for her because she was in a lot of pain. I went to take a nap. When i got out of the hotel there were some men who were BBQn in front of the hotel by the entrance door to the pool.while 1 was drinking.Not sure if that's allowed in Texas. When i returned back to the hotel. My key didn't want to open the door. I went down and it took around 8-10 minutes in order to get help. I said hello and knocked on the side door.my niece went again to the side door and finally the guy came out. The rooms are nice and comfy.

Honestly the only thing we liked was that the staff was nice. Upon arriving there was a small german roach in the sink then another one in the room floor. In the middle of the night when going to the restroom and turning on the light there were german roaches all over the floor - didnt feel like asking for another room since my children were asleep and it was too late at night and we only had a few hours until check out. There was no tv remote in the room, no toothpaste and for breakfast there was only a couple of granola bars no coffee available either.

Everyone there is so nice and I love nice people.

Room was clean but no coffee pot in room and no coffee in lobby until 7 when I was already going to work

Good young dude in the front desk i commend him for doing a good job running the place like he do

The Checking in lady was helpful and nice but after that everyone else was unfriendly. They Always had an angry face whenever u asked for something. Hotel smelled bad. Felt very humid that bed sheets were moist. Employee said it was normal. Wouldn't get cleaning services until we stayed a week. Pool was dirty.

Super dog friendly. Safe and well lit outside

Excellent experience in every way.

The people next to us were super loud guessing they were family cause the door had a note to not enter on paper.

good

Everything

Dirtiest hotel I have ever been. Nasty sheets, bathroom with dust, food in the sink, a plate with food in the microwave. The front desk guy, gave us another room, but definitely I am never coming back.

I would not recommend this place to anyone. The whole place stinks like bug killer and mildew. Only one washing machine works for the entire hotel. There are so many dogs here. Friendly but they bark so much. One guy yells "shut the fk up" at them all the time. I dont blame him. People smoke cigarettes and weed by the front door. The pool is green. The air conditioner filters are completely filled with dirt dust hair and whatever. The rooms have dirt and hair on window ledges and wherever else. Just dont ever stay here.

Is the worst place you possibly can stay drugs alcohol dogs barking all night long please stay somewhere else if you want to have a comfortable stay somewhere

Never any hot coffee for the continental breakfast. And I have a 7-year-old son that were recently having to stay here for a bit. So that something he looks forward to. There's mold in some of the rooms, this place is literally falling apart.

Nice

Very nice

Nice rooms all around

Excellent staff, I literally have no complaints at all.

😀

It was good

Syagg was super friendly and helpful room was super clean and updated

Best, clean extended stay I've experienced

Very clean at all times!

Most amazing extended stay I've seen in a long time

Relaxing and peaceful

The rooms have look nice and clean but the hotel is known as a a place for drugs and violence

Staff is very nice and attentive no issues here

Over all I won't be staying there anymore.

Booked a king room a dew days in advance, then was told that all king rooms are booked when i got there. Room was filthy with broken window shades, broken ac. Swapped to another room, stained sheets, earrings and hair extensions on the floor. Neighbor was smoking weed and yelling on the phone all night, all around rough experience

Clean room. Room is spacious and modern in appearance

The room was nice and clean. I even extended the my stay with no problems. You do have to take out the trash as housekeeping will not.

I thought there was more of a breakfast

Staff was friendly. Lobby, hallway and room were clean.

Assistant manager was nice. I just don't like that housekeeping only clean once a week

it was a good experience!

Good

Y

Con't sleep,people coming in and out ,could hear baby cieing all nights, elevator didn't work all the time, no coffee or breakfast, no coffee pot in the room and bed was uncomfortable, door key would lock us out all the time,we would not stay there the next time

The told me have breakfast, i dont see any just coffe

Great place to stay

To close to business

They stated a breakfast, it consisted of a cup of coffee and a granola bar. I had a full kitchen, no pots or pans, no dishes, or utensils. I stayed a week before I found a cart to carry my stuff out. I made 8 trips to my car when I arrived. I am 77 and that was a problem!!

A whole entire firearm came missing from my room an the manager informed me she would check the cameras but never got back to me about anything. And then the staff just be trying to wall in people's room to ask them if they extending or leaving. Obviously if I don't check out by 11 then I am staying so what are you knocking on the door for. Always have that silver thing up cuz they can't get in like that.

The staff was friendly with an easy check-in process. However, you can hear when people are walking down the hallway and talking. There was no iron & ironing board located in the hotel when I asked, and the smell of the elevator and hallway wasn't pleasant. I have no plans of returning to this hotel even though it was a short stay.

Great

Get a bell. The front staff at night is never at the front.

Loved the kitchenette...great diatance from Space center and keemah boardwalk!

Nice clean room

The smell of the room was terrible!! Smells like cat pee and the room was disgusting. Was not cleaned at all

Bas