Bay Landing San Francisco Airport Hotel

I added the extra bay room window. It was delightful watching the airplanes land in takeoff. I love the hotel in the staff. The breakfast was great. We'll stay here again.

If you're into plane watching, this is a great escape. With a view of the Bay and the approach to SFO, one could not ask for better. Nice big comfortable beds, nice little snack bar and... the morning breakfast was just perfect for our needs. That's why we keep coming back!

We stayed here a couple times. Always clean. Enjoyable walk along the bay. Surprisingly quiet despite close by the airport. Love this hotel.

Have stayed in this hotel many times over the years. Always clean, comfortable, with good-sized bathrooms and excellent beds.

Hotel is dated in decor but really well kept. Bay view for breakfast was great. Staff very friendly.

Early airport shuttle to airport. Early check in was nice also.

Antiquated

The hotel seemed fine. The room I was given was noisy and asked to change. The new room I was given was worse. There was a constant thumming sound by the bed. Staff tried to help but I asked for the less noisy room back. Not terribly happy.

The hotel has a great location right by the water with a cool view of landing planes due to the nearby airport. Everything was clean, even though the hotel feels a bit dated. Breakfast was good. Unfortunately, the bed was a major disappointment. The mattress was so worn out and way too soft, and the pillows were too thick. Additionally, there was only a thin blanket, and the bedspread should be replaced. We are not even picky but a comfortable sleep was impossible.

Great view and breakfast

Great location and views with close proximity to SFO and the city

Very nice nice hotel with a beautiful view. Breakfast was delicious and staff was very responsive. Easy check in and check out. Thank you for a wonderful stay. Will stay at again.

The only thing I would have to say is that they need to renew the bedding linen as the ones they use are turning yellowish already and not really appealing, however i also should add that they were clean, just yellowing due to being used a lot. I would definitely recommend.

Friendly staff, room was nice and clean and breakfast was good. Overall a good experience.

About 10 minutes from SF so a bit of a drive .

Nevertheless, I thought this place was a good value.

The hotel delivered what was promised: helpful and friendly staff, free shuttle to the airport (about 15 min drive), clean room, comfortable bed, quiet. There are several Asian restaurants w/in a 2-5 min walk or plenty of restaurants close by for delivery. I would stay again and recommend this hotel!

Superb

Friendly staff.

Great value for the $

Love the ocean view. Room is clean and have glasses (not paper cups like other hotels). The breakfast is really good. Like their yogurt (healthier brand),

One of the best hotel breakfasts we've ever had, and we have traveled all over for youth sports. Room service is upon request which we loved, and they were quick with extra requests for towels, etc. Great view of the bay, but about a 30-40 min drive to Fisherman's Wharf / downtown area depending on traffic. Using UBER was super easy & fast - lots of drivers regularly available. Highly recommend.

Very clean room, good WiFi, excellent staff, next to airport but quiet , good shuttle. Breakfast was the only so-so thing. Healthier syrup for pancakes needed. Both egg options had cheese, and both much too much cheese, and it was cheap cheese. English muffins were not the freshest.

Exceptional

Great stay— staff was extra helpful, room was nice, breakfast was good. Very easy to get to from the airport and the shuttle was super convenient.

Clean room

Would definitely recommend

Right on the water, very nice location

Good stay over all , breakfast is good , but the beds are very bad

We spent 5 minutes in the hotel and did not stay overnight. We had prepaid for the room but I did not even request reimbursement. The lobby furnishings were outdated and threadbare, the room was similarly bleak and the mattress was too, too soft. The hotel is in need of a complete overhaul and update.

The hotel had an antique look about it overlooking the bay. My daughter and I loved it. Unfortunately we didn’t get the opportunity to take advantage because it was a quick turnaround trip. We slept amazing on the one night we stayed, which never happens on the first night away from home. The breakfast smells amazing but we had to get to our flight and missed out. We definitely want to come back and stay longer, next time with our husbands.

Superb

Nice, freshly updated. Convenient to SFO. Free breakfast is a nice touch. Walkable to restaurants on Bayshore.

The room was nice and well-kept, but the pipe upstairs was very loud whenever anyone took a shower at night. Not many food choices for the complementary breakfast but overall not a bad stay.

The stay was amazing, staff was great and very friendly. Breakfast was typical hotel breakfast you get most anywhere. Parking was easy, even with a large truck and the view was great.

Clean room, great location, great stay

The free breakfast was generous and well done!

Clean, easy parking, staff wonderful.

Front desk was great, as usual. Cutler checked me in at the counter my last four visits. The bay front is beautiful as you can watch all the activity at the airport. The trails are nice but the area needs a face lift. You can see new developments are coming so just have to look beyond some dilapidated buildings. Burlingame ave and Broadway ave are great for shopping and dining. Walkable from hotel.

The rooms are very clean! They provide glasses and coffee maker. Breakfast was tasty had a waffle each morning. We stayed 4 nights and the transport to airport was right on time.

Very dated and old with a strange smell.

Free breakfast was nice. Hotel is a bit outdated. It’s not as clean as I would have liked. But it was livable. Overall 3 stars

The one complaint that we had with the room was that there weren't enough charging stations for the 3 of us and our devices.

Easy access to airport, friendly staff

Spacious room

I always stay here when traveling & overnight before flights.

Great view, convenient in and out of the parking lot, next to a great walking trail, walking distance to restaurants

Friendly front desk staff. Ask if you want housekeeping services when you arrive. Attentive breakfast staff. Terrific value for a Bay Area airport hotel.

Discovered that the shower had a tricky operating mechanism with no instructions evident! As a result did not take a morning shower. There was a very nice breakfast buffet included in the room price with good eggs, waffles, toast etc. The shuttle bus to the airport comes only every half hour and was crowded! It did only take 10 minutes to get to terminal 1, though!

In addition, we were assured multiple times prior to our arrival that there would have a pack n play set up in for our 19 month old after traveling for over 12 hours . That was not the case and it took almost an hour to be delivered to our room which led fully avoidable meltdown of our overtired baby that lasted most of the night. Honestly felt very neglectful and tone deaf of hospitality-based service.

Breakfast, lobby, airplane takeoff/landing view

Great location. steps from the water. .free parking. Free breakfast. Something to think about is when it comes to standard you get what you pay for. You definitely can see the age on certain things that you most likely would never see at Hilton.

Pretty good overall.

Temperature if possible can be sequential in 1 vs 2 degrees. Towels are hard to skin, if possible add fabric softener.

Great facility !! Breakfast was delicious, very friendly staff. Super convenient location and beautiful view

They were having elevator problems but staff carried my bags down three floors!

Our problem was with the manager John. When we reported the incident to him he became rude, defensive, insulting, patronizing and was arrogant. He obviously lacks the skills required in the hospitality business. We have taken this to upper Managment. Overall, the property is run down and in dire need of renovation. We do it recommend a stay there.

Location to airport

I like the location and always book a room overlooking the Bay. The parking lot has a good size, so there is no trouble parking. Instead of using the airport transportation bus, I decided to rent the car already on arrival from Europe, saving me the long wait (up to 45 minutes) in the cold at the airport. I am marveling how anybody would be able to sleep on those gigantic pillows. They may look nice, but for sleeping, they are useless. It bugs me every time at night, when I have to go to the bathroom, that the light on the coffeemaker comes on. It adds more trouble to fall asleep again.

I like the location and always book a room overlooking the Bay. The parking lot has a good size, so there is no trouble parking. Instead of using the airport transportation bus, I decided to rent the car already on arrival from Europe, saving me the long wait (up to 45 minutes) in the cold at the airport. I am marveling how anybody would be able to sleep on those gigantic pillows. They may look nice, but for sleeping, they are useless. It bugs me every time at night, when I have to go to the bathroom, that the light on the coffeemaker comes on. It adds more trouble to fall asleep again.

The front desk people were exceptional. They were friendly and helpful. I also liked the atmosphere. Yes it’s not as modern as other hotels but it felt welcoming, safe and clean.

Close to the airport with convenient shuttle service. Quiet and comfortable room. Has a great breakfast.

Easy parking, good breakfast

I loved everything about Bay Landing. From the staff to the amenities, it was just a lovely place. The kindness, considerate it was just an awesome stay.

It was perfect for our one night in SF before we flew back home! Great location, friendly staff, affordable, pretty view of the bay. Would stay again and recommend!

The breakfast was excellent. Really good options and everything was really fresh. The bathroom reeked like cigarettes.

Comfortable beds Great view Wall sockets loose Room was tired Shower not the best

The breakfast was excellent. Really good options and everything was really fresh. The bathroom reeked like cigarettes.

It needs and update.

Everything...very friendly staff and comfortable rooms.

Good hot food It needs and update.

Very nice and clean location Room was nice, bed comfortable and staff friendly Nothing

Very nice and clean location Room was nice, bed comfortable and staff friendly Nothing

Liked the spacious rooms!

We appreciated that the accommodations were clean and the staff was helpful. Parking was free and plentiful. We also enjoyed the hot breakfast available from 6:00 - 10:00 and was able to relax as checkout isn't until 12:00. Upon driving up to Sonoma we relaxed by the nice waterfront and took some pictures of arriving United Airlines airplanes.

What a gem. You are getting a 90s hotel, close to the bay, killer views, free parking, hot breakfast with meat on weekends, all for a great rate. Bed was dippy, hair dryer broken, but quiet, clean.

The property was clean, the room was comfortable, the breakfast was delicious. The staff was polite and helpful. My only complaint is that the property is looking very worn. May need an update soon.

Great hotel! Super clean, scenic, friendly staff.

Would return if I was in the area.

It was great Staff was very helpful

Clean room, amazing waterfront view, buffet breakfast, free onsite parking

Good

great experience

Room was incredibly clean. They will only clean on request. I think that is great. Im not a dirty person so I don't need it cleaned everyday. Excellent service I needed a few additional towels and a blanket. Bay Landing Hotel employees handled everything excellent. Breakfast was excellent. I would definitely stay there again. I rate Hotel a 10. Thanks for service.

Only complain is the wall outlets, too loose to fit the adapters for phone charging. This happens with most other hotels due to extensive uses by travellers.

I had a wonderful stay at this hotel. The staff was incredibly friendly, professional, and always willing to help with anything I needed. The room was comfortable with great amenities and a relaxing atmosphere. I also loved the convenient location, which made it easy to explore the area. The breakfast was fresh and delicious. I would definitely stay here again and highly recommend this hotel to anyone looking for a comfortable and enjoyable experience.

Nice location. Clean hotel and good breakfast.

Location More sitting area for breakfast is needed.

Location More sitting area for breakfast is needed.

Kind staff, clean rooms, and a solid breakfast spread. The hotel also connects to a walking path around the bay. Overall, a great place to stay.

Very nice staff, clean, near restaurants and near ser port, also very good shuttle service

It is great hotel. Clean, well maintained, nice gym facilities, great view, nice location.

Good Breakfast. Great Service. Clean Hotel.

Room was clean. Staff were friendly. The breakfast was great!! I gave 4.5/5 for breakfast. The plus was the board walk! Will come back again!

Did not have any breakfast I had a early flight

The breakfast was fresh and tasty

We’ve been coming here for a long time, on and off as we travel. Bay Landing is consistently excellent. Some would say the place is dated, but c’mon, it’s not a vacation resort. Most people are there because they’re are catching or returning from a flight. That said, the place is immaculate and the employees are fantastic. To the owners of Bay Landing - don’t give in to the pressure to update or become “relevant”. You already are relevant with your excellence. I’d stay here any day of the week and twice on Sundays! Thanks for doing solid work in a day and age of mediocrity.

Very nice hotel and staff, very clean and comfortable, close to restaurants and close to the airport

it was a useful simple stay as the last part of our trip. breakfast was good and the complementary shuttle was right on time.

Left very early to have breakfast

Checks all the box’s for a good price

The rooms were clean, the hotel is conveniently located near the airport, and the breakfast was great. It also offers a beautiful ocean view and a shuttle service for airport pickup and drop-off.

The rooms feel a bit dated but everything was clean. Breakfasts downstairs and on the patio were very pleasant.

Room was pretty outdated. The sheets had stains, but the front desk staff was friendly to give me new sheets. The hairdryer in the bathroom did not work.

Beautiful hotel with bay view. Next to the airport but there is no noise problem. Breakfast included (pretty good)

Beautiful hotel with bay view. Next to the airport but there is no noise problem. Breakfast included (pretty good)

Property is nice for the budget. Breakfast was nice and cozy.

Great central peninsula location

This hotel is in need of an update. Shuttle service is so poor, we waited an hour at the airport for pickup when the website says every half hour. There were 3 shuttle buses for every other hotel that passed us when we were waiting. No restaurant inside and only three restaurants - all Chinese- within walking distance. Since we had come from Asia for 3 weeks, Asian food was the last thing we wanted. We will not book this hotel again.

We stay here always when traveling to SF. Yes, you need a car to get around but parking is free. Hotel is very quiet, clean and has good breakfast. They also operate an airport shuttle. It is older property so it could use some little upgrades in the rooms but that doesnt bother us. We still like to stay here.

Breakfast was very good with several options. At check in, it would have been helpful for the staff to provide information on area businesses and the BART. I may stay again if the items noted are corrected as they are easy fixes that housekeeping management should have been aware of.

Clean, large room very convenient to SFO. Staff from front desk to breakfast to shuttle driver were very courteous and friendly. Will make this my regular stop.

like it

We stay here always when traveling to SF. Yes, you need a car to get around but parking is free. Hotel is very quiet, clean and has good breakfast. They also operate an airport shuttle. It is older property so it could use some little upgrades in the rooms but that doesnt bother us. We still like to stay here.

Nice view and good breakfast

Nice view and good breakfast

Helpful and friendly staff, easy check in

Very kind staff and the room was very nice

The shuttle service was a joke as the bus served 4 different properties and only ran every 45 minutes. Took forever even though the hotel is next door to the airport. Hotel has never been renovated and the carpet in my room smelled like body odor. Check in clerk was smug and unhelpful. I am very disappointed that Expedia had given this hotel good marks. I rely on Expedia for accurate information and this was very disappointing.

Completely enjoyable hotel. Friendly staff, large rooms, convenient and nice breakfast. Good coffee, on the water, essy freewsy access. Quick ride to downtown Burlingame, easy highway access. Comfortable bed. Large bathroom. Clean, respectable, well priced.

Excelent!

Very convenient location for the airport that includes parking.

Clean room and nice hotel. We could hear occupants in the room above us but eventually they retired for the night.

This was a wonderful property. Very close to to a restaurant and even closer to the airport. Loved it very convenient and comfortable. We had an early flight out so we didn’t get to try the breakfast.

The breakfast is good but the seating is too close and sparse The front entrance carpet needs to be cleaned or replaced

Room was great! Staff also! Food at the buffet was poor.

The Bedding needs to be up dated. The bed covers were very ragged. Shuttle service needs to be more dependable on pickups at the airport and on schedule when going to the airport. I wished more good restaurants were in the area for individuals with dietary limitations.

Muy bueno.excelente. Lo recomendamos mucho.

Beautiful hotel. Great staff.

The shower faucet in my room did not work

The shower faucet did not work in my room.

I was sorry that my request for room was not honored. I was wakened up by mosquitoes on the first floor room; it was nice for them to change my room.

Excellent breakfast.

Breakfast was very fresh with a variety of items to choose from.

I was only there over night. The room is a good size. Comfortable bed. Very clean. Nice place with breakfast, gym, and sitting areas. Close to walking path. I would stay again. Shuttle from the airport was a little confusing. One of the other shuttles was willing to transport me. Schedule should be posted somewhere.

The rooms are huge and spacious with comfortable beds.

No

Plane spotting was our reason for choosing this hotel. Our room was not great for this but just outside was a bench which we made use of. Unfortunately there was no meal option available

Excellent location, but the decor was a bit outdated or worn off. The clock in my room was blinking (not reset), and one of two lamps by the bed side was completely unplugged ~ likely used by the previous guest to charge their phone. The lady who was checking me in was behaving in a bid odd manner (asked if I need to use a restroom while waiting for check-in). She volunteered to share an incorrect information with me about certain laws in CA, or at least San Mateo county. However, the information was 100% incorrect.

Great hotel, good breakfasts and quick check in

Clean, comfortable room with nice view of the Bay. Walking path right outside, short walk to the local Benihana. Typical (in a good way) included breakfast.

THE STAFF WAS VERY HELPFUL AND THE ROOM WAS CLEAN. THEY NEED TO REPLACE THEIR BEDCOVERS SINCE THEY ARE VERY WORN. Their shuttle setvice needs improvement. On one occasion they never came around for pick up and upon leaving they were late on their schedule. THEIR BREAKFAST WAS VERY GOOD. I WISH THEY HAD A RESTAURANT.

Clean room, wonderful staff. Great location. Really quiet and several restaurants walking distance. Even though we close by airport, didn’t hear any outside noise when we inside our room.

Chris, the front office manager was also very personable and helpful in answering all our questions and concerns as well. It’s the service that make or break a hotel, and they did not disappoint. The shuttle ran on time and we used it to and from the hotel. I recommend Bay Landing to any and all who need a hotel near the airport and I hope the management allows the staff to out out a tip jar in the breakfast area.

Staff was polite and helpful. Lots of options for breakfast. Very convenient to SFO. Will be back.

This hotel is a great place to stay. It’s clean, has a good breakfast, and offers free parking. The location is convenient. The hotel also has an awesome view of the bay.

Hard pillows

.

Breakfast was OK. Better than in many places

Please buy new mattresses the ones you have are far too old already.

My wife and I loved this hotel. It is close to the airport and within walking distance of some nice restaurants. It is located right on the bay with nice views.

Privately owned hotel with lovely decor. Great location, pleasant outdoor patio area overlooking the bay. Very clean hotel & accommodation. Good hot buffet breakfast. Staff worked hard ensuring tables were kept clean and food trays refilled. Coffee & hot water 24/7 was excellent. The dining area is quite small. Tables are quite close together, so manoeuvring around the table and chairs to get to the food & hot drinks can be a problem. Nice to see that guests were patient and understanding.

Location

Not close to BART.

Superb

Location

Loved the location. Breakfast was great! Airport shuttle was not reliable.

Clean. Breakfast was good

Great location for plane watching (Bay View). Close to excellent Asian restaurants. Breakfast was very good: Waffles, omelettes, bacon, fruit, cereal and so much more.

Breakfast was good quality and had a decent variety. Shuttle was easy to find and had a clear schedule. Staff was very helpful and friendly.

Room was clean, staff friendly and helpful. The breakfast has a very good selection of food too! Whenever I travel to SF I choose Bay Landing.

Second stay at this hotel. Such an easy drive for rental car return before early flight at SFO. Breakfast starts at 6am. Skipped, but did grab a coffee on the way out the door.

Rooms where Clean

Loved the waffles in the morning. Very nice breakfast!

With the exception of the shuttle ending at 11pm and missing it due to a flight delay it was fine. Other local hotels have shuttles operating after this, Bay Landing why dont you?

The staff is great and the hotel is exceptionally clean

Very clean with a friendly helpful staff. Great location and price. We have stayed here 4 or 5 times when leaving from SFO.

Very clean with a friendly helpful staff. Great location and price. We have stayed here 4 or 5 times when leaving from SFO.

great location nice shuttle service to airport

The staff is very friendly and helpful. Ariel on the front desk was particularly helpful in resolving things for me as well as providing directions. The breakfast buffet provided several options - :those of eggs, breakfast meat, fresh fruit, yogurts, breads, coffee, tea etc. great place to stay!

Nice clean hotel with an easy check in and friendly staff. The bed wasn't as comfortable as I would hope but otherwise it was a nice stay.

This hotel is a gem. I have been to 46 U.S. states and 41 foreign countries, and I rarely give such high marks to where I stay. The bathroom has been tastefully upgraded. Otherwise, I love the older feel of this hotel, and I hope it remains as it is.

I would stay here every time I fly out of SFO. It’s super clean, beautiful views and the staff was fantastic. The only complaint I have is that the towels were crunchy, not soft. Otherwise it was perfect.

Very good

Great rooms right on the water, good location A+

Super pleasant and accommodating staff. Breakfast actually included a nice selection of hot dishes, which was very nice.

Hotel was clean, friendly staff, good food, and perfectly comfortable room. Decor was a bit dated, but did not affect quality of stay.

The airport shuttle was a plus. Breakfast buffet very good.

Good

Convenient to SFO, spacious rooms Breakfast was almost exclusively sugary and processed foods

Breakfast was almost exclusively sugary and processed foods

Clean room, helpful staff and convenient airport shuttle.

Staff were not helpful. Place needs to be updated. Breakfast was good. They leave coffee and tea out but not water. Took 45 minutes to get picked up from the airport by the shuttle, definitely doesn’t run every 15 minutes.

This is good hotel to stay in. Friendly staff and clean room. My Deluxe room was big enough that i wished had place a small couch in the open space. The buffet breaskfast is good, b ut I wished they provided more food options. This was my second time staying at this hotel.

Great

Hotel is dated, pillows were not soft enough. Shower not fully functional.

Yes breakfast was excellent with the exception of not having meat on Friday.

Can't trade there for any other place. Peaceful, respectful staff and very serene and safe environment.

Wonderful facility w/ great included breakfast. Room was well proportioned and quiet despite great views of the SFO runway. Free and ample parking was a nice plus.

Superb

Poor

Wonderful facility w/ great included breakfast. Room was well proportioned and quiet despite great views of the SFO runway. Free and ample parking was a nice plus.

Great breakfast and the woman behind the desk was outstanding. Very cheery even though a co-worker had called in sick. This was my 5th stay at bay landing hotel. It's also nice to stroll along the waterfront watching the planes land.

Great breakfast and the woman behind the desk was outstanding. Very cheery even though a co-worker had called in sick. This was my 5th stay at bay landing hotel. It's also nice to stroll along the waterfront watching the planes land.

Everything was good. No bad issues at all. Larger trash cans in the rooms would be the only change I would make.

Give great food ideas

The hotel is a bit outdated, but very clean, nice furnishings, excellent staff and amazing breakfast!

There were not outlets by the bed to charge phone, but otherwise a great find!

Very nice stay and room view and water front right off the back balcony was beautiful I will be back again 😊

Great small hotel on the San Francisco Bay

Had literally everything we needed for a quick *free parki

I went to front desk to ask what the wi fi password was. No problem. But the woman at the desk refused to give me the password until I went back to my room , got my key envelope and had to PROVE that I hadn’t been given the password. That was rude

TY!

Overall we enjoyed our stay here. The staff were helpful and friendly. Breakfast was extensive and choices were varied. Beds were super comfortable. It took some fittling with the shower to figure out how to turn on the water mostly my fault. Shuttle was timely and safe. Definitely recommend this hotel to all types of travelers

Out of date furniture and bed was not comfortable

Excellent stay.

Breakfast was excellent.

The bay view was amazing. Laid in bed and watching it come up over the bay.

Loved the view and it was peaceful in the room check in was quick and easy breakfast was great also

I’ve stayed at Bay Landing every year for many many years now. After finding the bay landing hotel, I never wanted to go to a different one. Beautiful , clean , spacious , being right on the Bay and taking a walk there is so special

I’ve stayed at Bay Landing every year for many many years now. After finding the bay landing hotel, I never wanted to go to a different one. Beautiful , clean , spacious , being right on the Bay and taking a walk there is so special

The shuttle to the hotel was very convenient but it runs only every 30-40 min

Clean room

It would be an improvement if someone was available to assist with luggage as my wife and I are elderly people.

I always stay and this hotel I love it

The hotel was very nice. A little dated, but the room was large. It did bot have a suitcase holder, so the suitcase was on the floor. Breakfast was good.

Great value because the hotel includes complementary parking, breakfast, and airport shuttle.

Huge assortment of breakfast foods. Clean rooms and free airport shuttle.

Nice

The hotel was clean, classical decoration and free breakfast. There was also a free shuttle to the airport that was right on time and helpful to get to our flight. The walking path behind the hotel is gorgeous on a nice day or night though could use some refurbished and tlc on the pathway in some spots are you near other businesses. Stunning views of the bay, airplanes flying in right from our room!

We checked in later. The staff was friendly and helpful. The room was fine. Bed was comfortable. Very quick stay. Out at 5 a.m. to make an early flight.

Highly recommended to stay there.

Very clean, convenient to airport. Great views of the bay.

Really nice for a hotel breakfast and the staff was very nice. I was very appreciative of the free airport shuttle.

The dining room is too small for a hotel of this size. Poor selection of breakfast too because it was cold. My reservation was mixed up the front desk was rude to me even though I could show my reservation conformation on my phone. I prepaid the room but when my sister put down her credit card for extras room reverted to her name and I arrived after her and had issues getting the key! I will never come back. The shower not labeled to pull knobs and we’re were placed in a handicapped room we didn’t need.

Great location. The hotel was well run, clean, with spacious rooms. Staff were super friendly and very helpful. Breakfast had a great assortment. Exceeded my expectations.

Nice facility located close to airport with shuttle service. Great walkway in front of hotel on the bay with great views. Breakfast with limited options for hot food. Staff was great, very informative and kind. Rooms were nice.

Great view of the bay. Rooms are nice.

Quiet despite near airport. Very friendly staff. Buffet breakfast better than most.

Breakfast was wonderful!

No

Walking path along the water directly behind the hotel. Beautiful patio out back to sit and eat that overlooks the water. Not much around it in terms of shopping or restaurants outside of the ones in hotels. 3min walk or a few mins drive to all of that. Close to Millbrae station for Bart and Caltrain.

Good variety of breakfast items.

.

Good location. Free shuttle to/from SFO.

An interesting hotel. Pleasant, a little dated, services such as shuttle, parking, limited choice breakfast were included in the price. Some disappointing aspects such as older tatered bedspread/comforter which was gross and ridiculous. It's in a great location to SFO airport and has a nice view of the bay and SFO landing area. Lots of free parking too. Overall a pretty good place. Old tattered comforter was such a turn off. Threads hanging off it. Thin. Totally Gross! Why have that?! That one thing brought down the feel of the place tremendously! It's such a basic and inexpensive fix! The brochure and website photos don't really match the reality there as everything is a little more run down and dingey looking, as though the photos were taken 10 years ago and everything is older and dirtier now. For the price I paid I think they should do a little better regarding bedspread/comforter quality and carpet cleanliness. The large rug in the hotel entry is filthy, for example. The rugs need cleaning the bedspread/comforters need replacing. They shouldn't ever be using bedspread/comforters that are in such terrible tattered, disgusting condition. It looked like they dug it out of the trash bin behind a salvation army store...not exaggerating! That was such a turn off.

Easy check-in and check out, pleasant and helpful staff, close to airport, quiet room and adequate mattress, spacious room. Decor is a little outdated, could use an update.

My King room was perfect. I like that this hotel is on the water and 6 minutes from the San Francisco airport. The front desk staff was very nice and helpful, especially Arielle. Next door is a dim sum restaurant which was tasty.

Pillows

Welcoming and helpful staff. Beautiful location on the bay. Good breakfast options and 24 hour front desk.

Friendly staff. Clean room. Good breakfast. Quiet.

The staff are amazing especially Ariel, she was so sweet and helpful!

Great location! , hotel is good but when we arrived at airport we were waiting for shuttle over 30’. However our return to the airport was handled perfectly .

Free parking and Breakfast was included. The Gym is nice, but I would have liked to use free weights instead of weight machines.

I like the free parking and bay views. Always enjoy the breakfast buffet and extended buffet hours. The buffet included omelets, make your waffles, sometimes bacon or sausage, hard-boiled egg, fresh fruit, canned fruit, yogurt, rice pudding, oatmeal packets, breads, bagels, muffins.

Great coustomer service, friendly staff , free parking, bay view, free complimentary Breakfast, very good location.

Everything is great!

Bert welcoming and courteous staff, comfortable room, good bedding. Some of the furnishings may feel from the 90’s, but well preserved. A good stay and good value.

Dirty and misled about parking

Staff very helpful and gave us a room with spacious walk in shower and also a room with great view of the bay

I had a short but quiet rest before heading to the airport again. Checkout was easy and I had points I used toward a quick treat from the pantry. The shuttle was on-time and comfortable. This is my go-to stay when traveling through SFO.

Easy access, quick check in, clean room, breakfast

Overall our stay was perfect for our needs.

Nice hotel close to airport with shuttle service. It’s a bit dated, but great for a quick stay the night before a flight

Great stay

After three calls to the desk,the staff member stated stop calling me I want to sleep, I stated so do I. Staff member stated do you want ear plugs. Staff member states he would discount my night but went back on his word in the morning.

Close to SFO.

We picked this hotel because of the airport shuttle, however, while other hotels' shuttles pass by consistently, not even a single Bay landing's shuttle came during our one hour ten minutes wait, we had to order a Uber that cost $30 for the 4 minute drive.

Great Staff, Peaceful place and fair price close to the airport!

I stay at the Bay Landing often because I visit my boyfriend on the weekends and we stay there.

Great location and views from room

Great stay. Breakfast and close to SFO.

Beautifully furnished and maintained room. Great breakfast. 24 hr airport shuttle.

The scenery was stunning! Spotless clean and the breakfast was the best hotel breakfast I ever had! I will surely come and stay here again!

Clean, convenient and great location

Nice clean hotel. Good breakfast

I love staying here-it's just the hotel is getting a little tired like the bedding.

The room was perfect -- spacious, super comfortable, very nicely decorated and appointed, spotlessly clean, and boasting a spectacular view of the bay and the end of the runway at San Francisco International Airport. All staff were very helpful and polite. Several excellent restaurants are just a short walk away, and a shoreline promenade right in front of the hotel offers a delightful place to stroll, walk the dog, and get fresh air. Finally, the free airport shuttle service works well, but infrequently it comes by only once every 45 minutes or so.

The staff were helpful and friendly during my stay! I would stay here again!

The room and check in was smooth and very good. Breakfast was great. I just hoped you had shuttle coverage between 2-4

Clean Room

Great Breakfast

The front desk staff was super nice. The room was very clean, Breakfast was beyond my expectation, their quality was close to match Corner Bakery Cafe breakfast I love to enjoy. And they have decent gym. Hotel has good view of bay. Excellent overall. Yet price is reasonable.

Beautiful hotel, breakfast was amazing, and the rooms were super nice. My partner and I really enjoyed our stay and I don’t believe there is anything we can complain about.

Very clean comfortable room. Staff were friendly. It’s very nice to be able to walk outside along a wide path along the bay. You can enjoy watching the planes coming and going and easily get to a variety of restaurants.

We loved it, very friendly staff, great breakfast, and clean rooms. Everything you want from a hotel, we recommend Bay landing to all .

Great location for Super Bowl weekend! Close to the trains/ transportation. Great breakfast!

Convenient clean great staff nice breakfast

We enjoyed our stay and would stay here again. Only disappointment was that we were given wrong time for airport shuttle when we called at 6:00 pm.Automated voice told us next shuttle was 4am. We paid $100 for uber ride. Ugh!

Sticky carpet, but outside of that courteous staff and solid stay.

Everything else was good.

It was a great stay!

Check in girl was amazing (sorry that I didn’t get her name).! Room had a beautiful view of the bay.

Overall underwhelming

Location

The room was nice and had everything I needed. It was clean and quiet. I had to take the shuttle to the airport at 4:15am and it was fast and on time. Very good service

Everything was clean, snd hotel was very conveniently located. Staff was great.

Amazing and Ariel was the best host ever

clean with professional behavior

The rooms were clean and the breakfast was good. The bed linens were a bit old/raggedy but that’s to be expected with an older hotel. All the staff I interacted with were pleasant. My only complaint is a long break the shuttle takes in the middle of the day which was inconvenient.

Very clean room and staff was friendly

I was impressed with the drivers for the complimentary shuttles, the size and quality of the room, the helpful staff, and a view of the bay! It was all good! Would happily stay there again.

This is now my go-to when staying in the SFO area. Clean, comfortable, great for sleeping (cold, quiet, and dark), the bay views are great, breakfast is amazing, and the front staff are exceptional. Stay away from the insanity of the city and really enjoy the stay here!

Enjoyed breakfast by the Bay!

Staff awesome, clean room, great location. Will return for sure.

Nice clean hotel, friendly staff , the bed was a little rough though

The view from the room was amazing!!

Great stay!

We really enjoyed our stay. The staff was wonderful. The location was great. Considering it’s close proximity to the airport, it was surprisingly quiet.

Staff, room, bonus add-ons, excellent breakfast, lovely setting by the bay for morning wakeup coffee outside.

Room was clean staff was wonderful!

Lovely hotel with a great location. Room was large, clean and very well maintained. Will definitely book there again.

Nice rooms, good firm bed. Noisy neighbors who were coming and going through the night, but what can you do.

Room was very clean and comfortable. Bed was extra comfortable as staff went above and beyond to make sure I was happy.

Good stay

As others have noted the rooms are not super modern, but my room was clean, spacious and had a fridge, microwave and coffee maker. It was all I needed for my 2 night stay. The front desk staff was pleasant and helpful, and the breakfast has a good selection to chose from. I was definitely impressed and if I ever need a hotel near SFO again, I would return without hesitation

Staff was very helpful and breakfast was better than expected.

I stayed at your hotel from 2012 to 2014 and enjoyed it so much that I decided to return. While my overall experience was wonderful, I did notice that a few updates could enhance the guest experience even further. Thank you for maintaining such a welcoming and comfortable environment. I look forward to staying with you again in the future.

Location close to SFO an at the water is great. No restaurant/food/bar, tho.

Very clean room with good view

Great bay view, awesome breakfast and proximity to the airport.

Great location

nice location, clean room

Front office lady was the nicest

Clean room, friendly staff and great view of the bay. Thank you!

Great staff clean comfortable room. Very quiet

Room view was terrific and front desk personnel were very friendly.

Good location though .

Clean room

Room was clean but outdated. Lacks updated electronic charging. The only usb was in a light.

Very convenient, comfortable, and a good price.

Room is nice and clean. Check in is smooth. Good breakfast.

Good

We love it here.

Friendliest at the desk

We were very comfortable at our room, and the staff were very warm and helpful.

Staff good

Loved their service I will definitely be coming back ❤️

We traveled a lot. But this front desk clerk is the best! Room condition is good. The airport shuttle is reliable and on time.

Nice hotel with Airport Suttle and Bay View from certain rooms. Definitely reasonably priced and safe location.

Excellent!

Room was clean. Staff was nice. Amenities were good. Breakfast was wonderful.

Good service and clean

Fresh fruit and plentiful options

The only inconvenience we faced was that the laundry facility was unavailable through our entire stay. We were towards the last leg of our 2 week trip and were really hoping to get some clothes washed, however the washer was broken and did not get fixed throughout our stay.

I actually checked out early and was able to get a partial refund. It took a few calls, but the manager was able to process the partial refund which was better than nothing based on my situation. I appreciated the staff, they were nothing but polite.

The breakfast was good all staff were friendly however we notified at the front desk about the room cleaning and no one paid attention until we spoke with the same gentleman about the issue for the rest all was fine

Courteous, efficient staff. Clean room. Good breakfast.

Always reliable. Free parking. Nice rooms. Good breakfast.

Customer service!

Best exercise workout I’ve had in weeks. Always a nice getaway spot before an early morning flight out of SFO

I very like it staff is very nice and friendly.

Large clean room, good location and easy check in process. Limited breakfast options. The AM reception gentleman is unfriendly and unhelpful!!

The room was great and the breakfast was good.

The room was clean, the staff were helpful and courteous, the location was great, with a beautiful Bay view, and it was close to the airport—a central location.

Room was great. Staff were okay. Getting information about shuttle to hotel was not great. Did not stop for us.

Every thing was fabulous from stuffing to the whole service. On top of that ,they upgraded me for water view for no extra fee and they have free parking.

Will definitly retirn.

Clean room and friendly staff and good breakfast

Intake staff was awesome-checken in early at 10 am

Clean room, very good breakfast, modern. Pleasant staff with helpful suggestions for dinner, shuttle to the airport.

Amazing experience

Staff was friendly and upgraded my room which was nice. The breakfast is great and I was able to chose my desired frequency of having maid service. The 4th floor is nice and quiet.

The room was clean, staff was helpful and kind, and the breakfast was delicious.

Nice place

Was good

Stay was good.

Everything was perfect. Cutler? The young man who checked us in was the best of the best. Parking was easy and plentiful, inside and outside clean and welcoming.

Clean room, friendly staff, great breakfast and airport shuttle

Everything is ok except we find ants on the bathroom sink almost every day.

Perfecto muchas gracias

The staff was excellent. Front desk was super helpful, throughout ny stay,especially Monica, the night desk person when I checked in. Room was quiet, tidy, comfortable and spacious. Excercuse room was clean and well equipped. Breakfast buffet and coffee needs some sprucing up

Rooms were very clean and nice!! Ladies at the front desk were amazing I haven’t been to a hotel like this is a long time It felt like it was a ma and pa ran place!!

Great

Room clean and personal were very courtesy

All was good. Except the heat didnt work right in one of the rooms that I reserved. I was very surprised that my Mom was actually cold in the night. I did try and look at the thermostat the next morning to be sure that it wasn't just my mom misreading the remote. It did work the next night when staff came up to check, so I dont know what happened. I have stayed here many times before flights.

Clean. Close to airport. Easy free parking, but don't leave things in your car because it's still the city. Nice location where you can walk along the pathway but not get jet fumes. Close drive to Coyote point (has lots of park space, a great playground, and childrens museum). Close drive to Safeway and trader Joe's.

The hotel is great; very clean, large rooms, friendly staff and very quiet. The price is great & I’ve stayed here on both of my recent visits to the Bay Area.

Pretty old hotel. In good shape and good service

Our 4th time here when visiting SF. Always good service, clean rooms, and free parking

We liked Bay Landing. We travel between LA and SF frequently and have stayed in about 25 different hotels. I have specific criteria that I require to be pleased with a hotel and Bay Landing met almost all of them. Most importantly, the beds were very comfortable and the room was clean. The staff was very nice and helpful. There were a few small details that made the hotel feel outdated, although these things are not super important. The bedspreads were very old-style and the stitching was coming apart. Some new white covers would look much better and more current. We normally don't eat the free hotel breakfasts because they usually consist of mostly carbs and end by 9am. This one was a bit better than most with more fruit, better eggs and stayed open until 10am. We would definitely stay here again.

Chris at reception did a great job of making us feel welcome.

Our fav hotel when visiting San Francisco!

Comfortable and quiet. Kind staff. Will stay there again if using SFO.

I decided to do a suburban hotel to feel safe and parking will not be an issue. I enjoyed my stay here and would use it if i go back. The room was nice and comfortable. It was a little cold in the rooms and hallway, but everywhere in the city was cold. It was beautiful for an older building. Breakfast was good. They is a mini fridge, mircowave, huge closet, separate bath and shower. Great view of the water. I walked to benihana and a nearby food truck. The only complaint is that the hall and bathroom smell. Also a short drive to the airport. I recommend it

We had an early flight at 4am. The safe in our room malfunctioned and our passports were inside. We were panicking and the front desk attendant quickly reached the manager and rescued our passports out of the safe. We were very grateful for his quick action and care.

Yes. Very clean

Checkin, room, and breakfast were all fine. I had an issue with the evening shuttle driver. A 74 year old woman with two bags (not huge), but no help at all from the driver either at the airport or hotel.

No

Clean room with great options for breakfast. Close to the airport. They also had $11 credit per room that we didn’t expect but we were grateful for it. We used the credit to buy ice cream in their own ‘grocery store’ lol. Will definitely go back there. Staff were friendly as well.

Excellent stay, quite comfortable and clean.

The front desk agent was very friendly and had a smile as she greeted me while checking in. Very pleasant person.

The room was very clean, staff courteous and breakfast was good.

Wonderful staff, convenient location, waterfront views and nice walkway!

Nice staff, quick check in, clean

Everyone was absolutely wonderful. I would completely recommend and visit again. The Buffet breakfast was nice and comfortable. Thanks

I would have rated this hotel higher except the pillows were some of the worst of any hotel in recent memory.

Everything is great!

Very pleasant experience and decent breakfast.

The staff!

I arrived after a 15 hour flight and was greeted by a very professional, courteous, and friendly desk attendant. She was very quick and had me checked and in my room in record time. I would highly recommend the Bay Landing airport hotel.

The staff was wonderful and let us check in hours early since they did have a room available (we got into the city very early and were very tired). The hotel was very clean and well taken care of and had great views of the Bay. Would definitely stay here again.

Clean room | Staff | Breakfast | Airport shuttle

Room is clean

Yes shuttle service excellent Hotel very good staff was excellent

very good

Excellent stay with a great staff! Love staying here - close to the airport and walkable to restaurants.

Lovely hotel with a great view and location. Very nice staff. Very quite and clean

Room is clean. Staff are courteous.

Aside from the airport shuttle not being available for my arrival or departure times, I enjoyed my stay at Bay Landing. The location was perfect and the hotel is well maintained. Although I wished my room faced the bay (next time), it was clean, spacious and comfortable. The staff on every shift was great.

Warm, cozy, and clean! We had a fantastic view of the bay, plus planes coming and going. There may have been minimal sound from the planes, I didn't notice though. All staff we spoke to was nice and pleasant. Breakfast was yummy. And loved that parking was freeeee!!

Great location for early morning flight out of SFO.

Room was clean and staff were helpful.

Great location. I loved the view of the Bay with the planes landing. The double-paned window kept out the noise, nice touch!

Clean, great stuff, amenities

Nice room for the price.

Easy to get from the airport very friendly. The only thing i did not like is that there is no store near the hotel.

The room was cleanly and spacious. I had a small refrigerator and a microwave. The staff was very friendly and helpful.

Rooms are clean but dated - electrical outlets old and loose so chargers wouldn’t stay plugged in. No USB outlets anywhere. Easy access to airport and ample free parking. Staff exceedingly nice. Short stay before early flight. Would probably choose another hotel due to outlet issues.

Although the hotel advertises transportation from SF Airport this is not completely true. They discontinue service several hours during the day which meant that I had to hire an uber for $25 for a 10 minute ride. The front desk staff are not friendly or helpful. I would not recommend this hotel.

Easy check in.

Very nice facility with good breakfast and friendly staff.

Room clean, enjoyed breakfast. Like the vintage decor

I don't know what I was expecting but this hotel has a beautiful old world charm. Even though things were 'dated' it was still well kept. The hotel was clean, quiet, it felt safe, and the staff were SUPER friendly.

Yes

The hotel was good, the beds little old. There is room for improvement. But overall really good.

Great room for overnight.

Room clean but shabby Unfortunately i found out about a 11.oo CREDIT i was entitled to at checkout....really could have used it...or found out about it at check-in

Lovely hotel close to the airport, with a very convenient shuttle service.

The employees were professional and polite.

The room was clean and beds very comfortable. The front desk staff was friendly and helpful.

Great experience

Clean room, friendly staff. Good breakfast

Very nice staff and great location. But it’s run down. Room smelled and AC blew hot air. Not sure how it gets rated so highly compared to other options in the area.

Staff was very courteous and the room was clean.

Location was great. Room was ok. Staff was friendly and helpful. Shuttle was on time and very useful. Would return again

Room was clean and friendly staff.

View

Check-in was fast and easy, room was clean and breakfast was excellent

The room we had at this hotel was big but I found everything about this hotel very dated. While there was a nice view of the bay behind the hotel, the area itself didn't have a lot of restaurant options. We checked in at 10pm and the one restaurant close to the hotel was already closed. We ordered Uber Eats instead. It was an okay stay, got the job done for an overnight airport hotel stay.

This is my default go to choice when fly with SFO. always like to stay there. Large room with nice trail and Chinese restaurant near by. Have shuttle to SFO.

Helpful staff, clean room

I had emailed twice regarding my daughter being a coeliac and needing gluten free bread - they were ignored and no gluten free bread was available. We wanted to use the shuttle, but in spite of being outside 7 minutes early, we missed it - it was at least 10 minutes early and we had to get a taxi - we only picked this hotel because of the shuttle!!!

Very quiet and convenient airport shuttle. Love the pillows best night sleep in a hotel. Outdated carpet but overall, very clean. We left early so didn't experience the breakfast. Love the walk around the bay and hotel and seeing planes landing.

Clean room. The policy on the card about reusing towels in the room did not match the policy on the hotel's website.

Every thing was great.

Location was close to the airport and freeway exit. Close to airport rental vehicle return. Room was clean and organized. Friendly and heloful staff.

Pi

Great Staff, will definitely stay again.

Spacious room. Very clean and they allowed us early check in which was greatly appreciated.

Room was spacious and clean, comforter was a bit worn and threading was coming undone but everything was washed, clean, and smelled good. Superb buffet breakfast every morning, Bay Area view was amazing, make sure to get a bay view room ahead of home, that was my one mistake.

.

The room is clean and front desk is friendly.

Clean room and lovely staff

Nice hotel.

Very good location with views across the bay

Yes

We arrived after midnight following our flight. OUr stay with you made the long layover so much better. Thank you for the clean and comfy room, friendly staff, great breakfast and the morning airport shuttle.

Excelente lugar muy bueno

Great location and friendly staff

Best hotel breakfast I’ve had in a while!

Room was very nice, with a great view. Only issues were the lack of USB chargers, and a carpet that was...less than clean, as in - likely should have been replaced a long time ago. Otherwise, we had a relaxing stay in this charming older hotel.

The hotel was clean. The front desk clerk was very pleasant. The breakfast was good. The hotel had a geat view of the bay and it was close to the airport.

Nice accomodations for one night after long international trip

Ease of check in and out.

Nice clean room at a good location very near SFO. The promenade along the bay adjacent to the landing strip and takeoff runway is quite a nice picture.

Staff was fantastic in check-in.

Proximity to the airport, reliable shuttle, clean rooms, nice lobby

quiet close to atrport and long term parking

I’ve always found it clean ! The staff is the best with 24 hr check in. I always look forward to the great breakfast ! The view of the bay and walking path is beautiful. Don’t miss the sunsets!

We stayed at Bay Landing Airport Hotel pre and post our flight to Japan. The location was very convenient and we enjoyed the cool setting on the San Francisco Bay wildlife refuge. While the hotel has great features, it is very dated and in need of updates. The bedspread and furniture looks and feels original and kind of “tired”. Unfortunately both our airport arrival times (12:00-1:00 pm) happened to fall in their shuttle “downtime” and we ended up having to Uber. Staff was pleasant but not overly friendly. They do have a free breakfast buffet, which we really appreciated, but overall gave it a B rating.

Really convenient location for the airport, friendly and efficient staff and comfortable room with great bay view. Great for watching the jets arrive to the airport.

The breakfast is terrible and doesn’t start until 6am which can be late if you’re in a hurry to the airport

The hotel is fin for the price

Rooms was relatively clean and tidy Great breakfast choices daily Close to everything Would definitely stay there again or sister hotels

I did not use the airport shuttle nor the breakfast

Quick check in. Super efficient and with lots of smiles. Large room. Comfy bed. Good location - quiet and direct access to walk along shore. No need to cross busy road.

Lovely room, friendly staff, good breakfast buffet, convenient to the airport and appreciated the shuttle to and from the airport.

Room was Spotless Staff is Fantastic Breakfast is Very Good. If you like a Clean Hotel this is the one for you.

the room is older but the staff did a good job

Great view and customer service. Property is dated. Bed and rooms are just ok. Really nice area to walk around hotel and watch planes going in and out. Airport shuttle is convenient.

Yes

Ok

Excellent location- close to airport and a lovely waterside path. Good value and friendly, helpful staff. Breakfast was good, especially compared to most US hotels in a similar price range. Great to have laundry facilities and shuttle bus to airport.

The breakfast good& the shuttle was very convenient .

The room was spotless. Beautiful hotel.

I loved the old school charm. So many hotels today seem the same. This hotel harms back to an earlier time with a classic look.

Room was nice, clean and the bed was very comfortable. We needed the early shuttle to the airport (4:12am) and it was on time. The staff was friendly and attentive. We will stay here again

Room is clean, staff are nice and helpful.

The breakfast menu was fresh and overall operated efficiently.

Clean room, friendly service

Staff. Cheerful and informative

Great Location, Cozy Room.

Great stay. Locations convenient. Restaurants. Everything walkable. Room quite and Clean. Staff were friendly. Will back for sure...

Great staffing, clean rooms, and wonderful accommodations. I was very happy with my stay. If i ever go back to san francisco ill definitely stay at bay landing again. :)

Great location and quiet! Friendly and helpful staff.

Good location if needed to be close to the airport

The property is very dated and needs an extreme makeover. The bedding is old and frayed. The shower floor is very slippery and poses a danger. There is little attention to detail. The location to the airport is excellent, however.

Front desk person was great.

Carpet needed cleaning. Beds not very comfortable.

Everything was super nice we loved our stay! The breakfast is pretty wonderful would def stay here again.

Close to SFO but was not noisy. Clean room and great staff at front desk. We’ve stayed here 4 time and will again when we come to San Francisco.

The staff was professional, kind and helpful. The room was dirty and had peeling wallpaper and 2 bugs. The breakfast was mediocre.

Staff is always pleasant and the rooms are comfortable and clean.

Excellent breakfast, rooms are fine for the amount you paid. Staff are courteous and very helpful. Even though check in time says 3 pm if rooms available provided at 12:15 pm. Shared shuttle but works. Over all I liked this hotel for my 2 days stay with reasonable price.

Breakfast was fine with a variety of hot food (bacon scrambled eggs), waffle station, toaster, yogurt, canned fruit (peaches), fresh options limited to oranges and bananas. I would personally budget in more time for the hotel shuttle. The shuttle is NOT available 24/7 and it serves multiple hotels along the same road in addition to the Bay Landing Hotel. The shuttle runs every 45 minutes starting with hotel lobby pickup at 4:12am and ends at 11:42am. It takes a break mid-day and resumes pickup at 3:02pm and runs every 45 minutes until 10:32pm From SFO arrivals to the hotel I waited about 30 minutes on a Saturday night for pickup (wait at the Hotel Shuttles island at each terminal's Arrivals stage) From the hotel lobby on a Monday morning, the shuttle did not arrive at the scheduled 8:42am time, it arrived 12 minutes late at 8:54am, but took only 12 minutes to drive to SFO terminal 1. The shuttle stops at each terminal and make sure to tell the driver what terminal and airline you need

clean room. Bed was firm. Would have liked an option for a topper to make it softer. I think all hotels should not only have rooms with different bed sizes such as queen, king but also have options of firm, medium or soft. Or offer a topper to alter the firmness.

We had a room with a view of the bay which we appreciated. Staff was courteous and pleasant. The rooms were very clean and fresh smelling. Breakfast offered a nice selection of items.

I initially booked Bay Landing because the airport shuttle was a convenient perk, but we loved the charm of the property and the kindness of the staff. Would definitely recommend.

We liked that we were right next to the ocean and there was a walking path along side of it that was right in front of the hotel. The parking was free and we had out car right in front of our window. The room was a little outdated. I wish the door had a bottom cover to block air coming in. There was a big gap. Since we were on the first floor we did get the aromas from the breakfast (waffle) through our ventilation which became very apparent at some point in the morning. Overall, we had a good experience. We were able to check out at 12pm which was nice because we took our time to leave and not rush out of our room.