Homewood Suites by Hilton Chattanooga - Hamilton Place

Exceptional

Exceptional

Clean room

Nice quiet place to stay!

Nice place to stay

Great stay no issues

Breakfast was good and friendly staff. Cleneness in rooms can be made more better..

Breakfast was good and friendly staff. Cleneness in rooms can be made more better..

Would stay again.

Loved the stay here. Property was beautiful. Our room was gorgeous, cozy and relaxing

yes

Exceptional

Very rude staff

Evening salad was very nice. Breakfast was not ready at 6:30. No coffee.

Ashley at the front desk was very helpful.

Plaster cracking and crumbling from the bedroom ceiling.

Location and price. Front desk staff said the right words but acted like they didn't want to be there. Breakfast offerings were OK but not presented well. Hashbrowns were cold, yogurt was floating in ice water. A mini fridge would've been nice for the yogurt. Hard to regulate room temperature.

Location and price. Front desk staff said the right words but acted like they didn't want to be there. Breakfast offerings were OK but not presented well. Hashbrowns were cold, yogurt was floating in ice water. A mini fridge would've been nice for the yogurt. Hard to regulate room temperature.

The comfort of the room was great

Staff was super friendly, general hotel upkeep was decent.

Lobby and main areas were very nice. The room was not. The suite was not clean. It smelled musty. The furniture was beat up and couch smelled as well. The bathroom shower drain backed up. We were only passing through for one night. I would not choose them again

The suite was not clean. It smelled musty. The furniture was beat up and couch smelled as well. The bathroom shower drain backed up. We were only passing through for one night. I would not choose them again

The breakfast was very lacking. Not much to choose from.

Bad

The rooms were very clean and comfortable. It was very quiet. The breakfast was very lacking. Not much to choose from.

This hotel is advertised as a 3 and 4 star hotel. (2 different sites) With that said, you expect a bit more for what you're paying for. I had a few concerns that may not be a really big deal but I just didn't expect them from here. Breakfast was not very appealing. Instead of fresh eggs and potatoes, they scoopped up the remaining items and put them in a paper bowl for the patrons. Not to mention the sloppy display. During the breakfast, bug control sprayed along all cabinet bottoms. Not cool. Items in the room were either broken or in disrepair. The dishwasher wasn't emptied from the last person who stayed there. Mold in the shower The curtains falling down. The iron board cover falling off. The strap on the luggage bifold was broken. TV remote broken. Dog hair on the sofa. (Didn't get the best picture of that because i cleaned first) Not what I expected. You make the call.

We had a terrible experience at this Homewood Suites. First, the lady at the desk was not helpful at all & was rude. The room was very old & dirty, especially the bathroom. The shower door was broken & wouldn't open (or close all the way) so you had to enter under the water. The tile was chipped & grout was dirty. There was no hand soap by the sink & the shower gel was empty in the shower. The carpets were sticky & smelled. The sofa sleeper mattress had springs sticking up & the second you sat down on it, it squeaked very loudly, it was extremely uncomfortable (moreso than the typical sofa mattress). The breakfast food was cold & they were out of a lot of the stuff (with not many people there). It was outdated in the kitchen area & wasn't very clean. No spray for waffles so they stuck to the maker & syrup was a dispenser that kids touched all their hands & food to. The whole experience was just horrible. I sent info into the hotel over a week ago & no one has even reached out to me about it. We would highly discourage anyone from staying here!

Everything else was good just not the breakfast.

Nice proximity to our events for the time we were there N/A

Nice proximity to our events for the time we were there N/A

Room was nice Room was hot AC wouldn't go below 66 degrees I am a middle aged woman so I get hot at night and need it cold to sleep. There is no staff at night after I think 11pm

Room was hot AC wouldn't go below 66 degrees I am a middle aged woman so I get hot at night and need it cold to sleep. There is no staff at night after I think 11pm

Great location and room

The room was cool when I got in. Nice place and clean, friendly staff. The lady over the breakfast had it well supplied. The waffles and eggs were delicious! Easy check in and check out.

We stayed 2 single nights in the same week to begin and end a trip to Pigeon Forge. We got the same type of room for each of the stays which was a king one bedroom suite. I noted in both reservations that we would need the sofa bed for my immunocompromised child & needed it to be clean and with enough linens that we could use it. The first room we got was on the 3rd floor, and I had no problems other than the fact that the sofa bed was horribly dirty. The second night we were placed on the 1st floor, and while I can’t explain why there would be such a disparity between 2 rooms of the same type, the 2nd room on the 1st floor seemed very poorly maintained in comparison to the 3rd floor room. There was lots of dinginess in the bathroom in the corners, and the room just appear to be more worn and older. The breakfast was not great. My husband said the eggs were like reconstituted powder. There were not a ton of options, but I guess it’s what you can expect from an included breakfast in an economical hotel. The staff was friendly, but it was very awkward that they have a sign up at the front desk about how you’re not allowed to yell at the staff or verbally abuse them in any way… Made me wonder how many terrible situations had gone down for it to be necessary to project that sign as I’ve never seen that in another hotel. The location in Hamilton Place is fantastic and near a ton of stores and dining options. I would choose a different hotel in that area if returning.

And if you were doing it to keep people from congregating in that room, mission failed there was people every single night sleeping out there or who knows what they were doing, covered up in blankets in a booth , gross Hope you get it together

The complimentary breakfast was a bright spot and probably the only part of the stay worth mentioning. I called ahead to arrange a pack and play for my child and it wasn't in the room when we arrived. The front desk handed it to us and told us to bring it up ourselves. When we set it up, the mattress was filthy and visibly stained. No sheets were provided for the pack and play or the sofa bed, and when I called to ask for them, I was told to come down and get them myself. The sofa bed was so worn out my kids couldn't sleep on it and ended up in our bed in the middle of the night, which made booking a suite completely pointless. The toilet was unusually low and uncomfortable for any normal-sized adult. The double bed was smaller than standard and not fit for two adults. We escalated directly to Hilton, and the response was essentially a shrug. We were told they're not a full-service hotel, don't have enough staff, and that the owners are already aware of the property's condition. If the owners know and haven't fixed it, that says everything.

The complimentary breakfast was a bright spot and probably the only part of the stay worth mentioning. I called ahead to arrange a pack and play for my child and it wasn't in the room when we arrived. The front desk handed it to us and told us to bring it up ourselves. When we set it up, the mattress was filthy and visibly stained. No sheets were provided for the pack and play or the sofa bed, and when I called to ask for them, I was told to come down and get them myself. The sofa bed was so worn out my kids couldn't sleep on it and ended up in our bed in the middle of the night, which made booking a suite completely pointless. The toilet was unusually low and uncomfortable for any normal-sized adult. The double bed was smaller than standard and not fit for two adults. We escalated directly to Hilton, and the response was essentially a shrug. We were told they're not a full-service hotel, don't have enough staff, and that the owners are already aware of the property's condition. If the owners know and haven't fixed it, that says everything.

The rose was very clean. And the lady that cleaned our room Friday did a outstanding job. The staff was friendly. The breakfast seemed like it wasn't fresh it did not have no appealing to it. I did not eat it. Air conditioner work good.

Poor

Exceptional

Good

Stay was quick overnight but everything about was good. Would stay here again.

Room was very spacious. Front staff was friendly and welcoming. Decent amount of breakfast options available. Stood on property on 2 occasions, each time has been pleasant.

The property is in a great location near the Interstate, Restaurants, and Shopping. The room AC needed repairs as at times, the room was very uncomfortable. The hallway felt cooler.

The room smelled of smoke and needed updating.

Nice Hotel in a nice area for all of the restaurants and amenities

I recently stayed at Homewood Suites by Hilton Chattanooga – Hamilton Place and had a fairly average experience overall. The location is convenient, especially if you want to be close to shopping and restaurants around Hamilton Place. Everything was mostly clean, though there were a few small details that seemed overlooked, like some wear on the furniture, curtains and carpet. The complimentary breakfast was decent but nothing special. Parking was easy and free, which was a plus. Overall, it’s an okay option if you’re looking for a convenient stay in the Hamilton Place Chattanooga area, but it may not stand out if you’re expecting a more updated or upscale experience.

Not bad at all

Wonderful property.

The hotel has plenty of parking and it's close to many restaurants. We enjoyed our stay there.

Beds are TERRIBLE

Everything was Perfect, Staff was Hospitable

Clean room | Staff | Parking | Kitchen

The sofa in my room was dirty and old; it needs to be replaced asap in room 411. My son’s room 410 was perfect.

Staff was very good. Unfortunately the rooms, common areas, hall ways and outdoor properties were not good. Bathrooms were dirty and old.

Front staff was great!!

The room was clean and spacious, but it smelled somewhat musty. The breakfast needs improving. They had runny eggs and extremely greasy potatoes; the rest was an average continental breakfast. The person attending the breakfast area was not at all friendly. We ended up eating breakfast somewhere else for the rest of our stay.

Staff was friendly though the hotel did have signs of age. Black mold was present in my shower, the pots were so nasty they were unusable. Definitely needs to be replaced. Ice maker was turned off, which I’m not used to. Usually it is turned on as if to welcome me to my room. Trash cans were way too small; just a day’s regular trash was met with a challenge of where to put it since the bin was soooo small. Curtains in bedroom were in need of a good cleaning, looked like someone had a pop explode, large dots of discoloration visible, again just regular cleaning would have taken care of that. Toilet wouldn’t flush in mornings, we had to physically put 2 pots of water in the tank to get a good flush, maintenance was called but never showed up. Elevator floor was quite sticky for the entire visit, of course, cleaning staff didn’t speak English so I couldn’t convey that the floor needed cleaning. Just sayin’ if cleaning staff are “legitimate” they should speak English as they are living in the US, not Mexico. Just respect…all furniture was very worn, you sink down into chairs so much so that when Itried to eat at table, I felt like a child trying to reach up to the table. Not good AND embarrassing. Bed was comfortable. Overall, in the past 15 years, I’ve had better rooms in other Homewood locations.

Room was great, clean and comfortable. Staff was very helpful.

Room was clean and staff were kind and helpful.

There were shady people on the premises. We listened to a long drug related call from the sidewalk below our window. The shower was dirty and the most problematic was that the toilet must've had a slow leak because it loudly kicked on to refill the tank three times throughout the night, scaring the hell out of us each time. We didn't sleep well and I feel like that's the one thing you should be able to accomplish at a hotel. I told the front desk the next day and she said thank you for letting us know so we can address it. I feel a credit or refund are in order. We recently stayed at the Homewood Suites in Irvine and they did such an amazing job that expectations were high for a great night's sleep.

The staff was very friendly. The room was amazing. My husband and I had a great stay! Thank you.

Staff nice and helpful

Very friendly staff and clean hotel.

Staff was great.

Very clean

Nice room for the price. Room could use a better cleaning and sheets that fit the bed.

Great stop for the night to breakup our driving. Nice, friendly staff.

The front person, Ms. Elijah was very nice and kind and helpful for us. We had an issue with the A/C unit on the first evening and Ms. Elijah and the team resolved it next day. Thank you very much!

I stay here often because the room staff and facility is always very clean and comfortable

The staff was absolutely fantastic and friendly. The facilities were less than ideal, the room was so dirty! The linen had stains, the pullout sofa bed had a “dingleberry” as well as a fake nail, empty bag of Cheetos (puffy), and a hair clip in the mattress. There was also some sort of pimple popping tool that was probably used for drugs on the entertainment center. All surfaces were gross. The air conditioning was so loud! I can’t believe how much potential the place has if managed and cleaned properly. Chattanooga people - good ol Chattanooga.

Hotel was in a great location but the couch in it room was very nasty.

Ashley, the person who checked us in was very friendly and very polite. Checked with us during our stay.

The room set up was so much like a 1 bdrm Apt, the comfy bed and great water pressure in the shower. Plus they feed me every morning 😀

Everything was great

Very quiet

Facilities need updating and a through cleaning

Spotless. Awesome staff!

Very clean

Clean rooms and friendly staff. Nice breakfast also

Was very happy with the rooms and the night receptionist was very helpful with dinner suggestions. A great place to stay.

Had a problem with the lady at the wed.night reception dinner,she was rude,had a staring problem and was not nice to my wife. People need to beware of this hotel.

Clean and updated rooms. Very good hot breakfast. A good value for the money

The hotel needs a remodel. The first floor rooms smell of wet dog. The hotel allows pets, and its not maintained or cleaned well. The beds are exactly as other reviewers stated, lumpy and with holes. Breakfast staff was using BARE hands to move bacon around in the container. Health department needs to be called

Clean room, everything we need. Ashley checked us in & she was great. Sent a text to ensure all is well

Was able to check in early cause our drive ended up being quick than we expected

Very nice rooms and well insulated from outside noise. Some ongoing construction to update hotel. Hotel is in a good location close to shops and restaurants.

Great location. Helpful staff.

We stayed two separate nights, one each to and from our destination. The beds were clean and comfortable and the breakfast was generous.

Nice!

Everything was awesome except for the air conditioner thermostat locks out at 68 but it never got that cool in our room. We like it ice cold. The shower didnt have very much pressure to it. Other than that it was good.

My ONLY complaint is that I had to check out before the night clerk had access to the room scheduling software. Huh? He told me that he couldn't check anyone out before 0400. I had to leave at about 0310. Still waiting for my receipt....and I've already had 2 flights and am now home. 0400 'til the software works? Really??

Rooms were clean, though the decor felt slightly dated and the beds a little on the soft side. That said, the location was excellent, the staff were friendly, and we had no issues during our stay. For the price we paid, it offered good value for money.

NA

The only thing I was not happy with was the breakfast. Lady that was tending to the breakfast area was rude, seem obviously bothered that people were serving themselves and though breakfast was supposed to end at 930 she was picking up everything around 905 (happened all the days that we were there).

Hotel was slightly dated and the property was a bit dirty. But the bed was comfortable.

The pool was small, but nice and clean. The pool towels are really nice and conveniently located. The staff was friendly, check in was easy and quick. They only do house keeping every other day unless asked, it was easy to get more towels at the front desk. Breakfast was ok, it is free. The mattress was super lumpy and uncomfortable.

It was awesome experience.

Friday night, one of the male staff members at the front desk made a comment about how he had complaints that our team was way too noisy… we only had two kids! He obviously was mistaken, but was argumentative and threatened to kick us out!

Wonderful loved the 2 bedroom suite it was more then enough room and the pool area was AMAZING also had grills to use

Large, comfortable suite with kitchen. Dinners, ice cream, etc at the little store. It was nice not to have to go out in the rain. Staff were super friendly.

Love this hotel! Will stay here every time we are in the area! Staff go above and beyond.

Staff is super nice and accommodating. Room is comfortable and spacious.

Always love this place. Make sure to get the nonsmoking floor if you don’t smoke. They were out of nonsmoking this trip and it did make the stay less enjoyable.

Will use this hotel chain in future and recommend it to friends

Overall stay was good. Staff was friendly and attentive. Night mgr Kim did an amazing job helping us with check in. Toilets are pretty low, beds are low and uncomfortable as well. If you have back or knee trouble this may not be the stay for you

Kim and Jeff were Super Friendly! Rooms were very clean and beds were comfortable. Breakfast was hot and coffee was Excellent. Great service and easy on/off interstate location. Wonderful stay.

-

I emailed and asked for a ground floor room with a view of the parking lot. The requested room was ready and waiting. The front desk clerk could not have been nicer.

The staff were very friendly and helpful with some questions I had prior to arrival. There were a couple things in the room that were dirty when we arrived, but we did see housekeeping staff frequently making rounds to the rooms. The room otherwise was comfortable. The location near the highway sometimes made it difficult to get out of the area due to backed up traffic.

Nice stay

Also the sheer curtains had tears and holes Everything else was ok

Staff was friendly and so very helpful! Thank you for a wonderful visit!

Only stayed 1 night. First room had a smell so changed rooms. New room was great! Everyone we encounter that worked there was super friendly and nice! Breakfast was good. We will definitely be staying again next time we are in the area.

Hotel was clean and had plenty of space for our family. The service staff was excellent.

Everyone was very nice and courteous. Kim at the front desk was very nice and passionate. The hotel was in the middle of a lot of nice restaurants. The staff as a whole really made our very wonderful. We will be back.

It was okay the front desk Ladies were very kind. Breakfast was very disappointing. Overall I wanted to change hotels but my family didn't want to go through the hassle. Our stay cost over $600 and I would have paid more to stay somewhere else.

I was traveling with my elderly parents . My mom is a dialysis patient and I wanted to stay the night so she could shower , get a good night sleep and complete her treatment . I rented two room ~ 401 and 402 I think. Both rooms had NO hot water. I was told my the assistant manager there has been issues with both rooms . I told them they should’ve never let someone stay in the rooms knowing there was an issue. He tried to issue a refund but couldn’t because I scheduled through hotels.com . I’ve been trying to reach someone to initiate a refund for both rooms . There’s no customer service number that gives me an agent . The virtual assistant keeps bouncing back with the same message. The assistant general manager said I need to request the issue with hotels .com and they will approve the credit.

Would stay at HW Suites again

The check in lady was fantastic. She asked appropriate questions about our needs and gave recommendations on restaurants and things to do and see. You could tell she was proud of Chattanooga and the hotel and knew which events were going on in the area.

Love Ms. Kim

Kim the receptionist was absolutely wonderful and eager to help with anything.

Front office lady Ms. Kim was excellent and guided us on certain places to visit. Breakfast was good too but the supply was a bit slow. The lady there is very patient though.

It was a great place to stay. Staff super friendly and efficient. The room was very clean. Breakfast was great with a variety to choose from for our family.

Great stay

Good place

At checkin the carpet in my room was recently cleaned and was still soaking wet. The Management quickly moved us to another room which I commend. The nationwide microsoft failure affected the room keys ,however the management was right there to manually escort me to my room without delay when needed. Breakfast was good.

This was a great hotel! I was with several other authors on a book tour and needed a double room. Kim realized we wouldn't be as comfortable since my husband is tall and upgraded us to a two-bedroom suite. She was the best hostess I've ever encountered at a hotel.

When I drove into the hotel, I hit a curb and put a hole in my tire. The front desk lady (Kim) was so helpful she found 4 tire stores nearby and their phone numbers I was able to make arrangements for a new tire the next morning. She was very sympathetic and sweet. Made us feel very welcome. The hotel was mostly clean, but the furniture was dated an soiled. Great location, and amenities. Excellent breakfast.

...

It was nice but the WiFi could have been better

Cons:The rooms were outdated. They needed some serious renovations. The furniture had tears and the bed was extremely uncomfortable. Parking didnt feel safe. Alot of questionable people wandering around the hotel inside and outside.

The area was a little sketchy

I’m not sure of the name of the lady at the front desk when we arrived but she was so nice to go ahead and assign us a room earlier than normal and we appreciated that very much.

The customer service was excellent by far the best customer service I have experienced out of all my years of traveling. The rooms were superb and makes u feel like u are at home ....will most DEFINITELY stay each time I come to the area

Excellent stay. Great facility. Great staff. Good location . So nice to be able to call in advance and actually talk to someone who is there at the property. And, even better, to have that person be super helpful.

Room 201 was very old, tiles falling off wall and loose on floor. Couch was extremely old and worn out.

Kim in the front desk was super helpful and sweet. Very wonderful staff, just wish the beds were bigger

The front desk employee, Kim, was one of the nicest people. She was very helpful when we noticed the pull out sofa had a dirty mattress and she brought a new one to us. Plenty of shopping and dining options are close by.

The table in the kitchenette was so wobbly my kids couldnt even sit at it to eat a snack. I was woken up during the night one night to what must have been ppl hanging out across the street….loud music and yelling, car alarms going off. Definitely the worst experience I’ve had at a Hilton homewood suites.

Although the hotel was very understaffed. The people at the front desk were very helpful. We had to ask for our towels the second night. No one came to straighten the room, which was ok but no one brought towels either. The lady at the front desk brought them right away when I called her

Excellent front desk staff. Breakfast was good. Everything was clean and comfortable.

The staff was friendly. The sofa was sunken in and needs to be updated. Overall an enjoyable weekend visit.

Staff was curtious and accomodating.

We were celebrating our wedding anniversary and had family fly in.we all stayed there it we enjoyed it.very pleasant staff.clean..and breakfast really was breakfast.definetly will stay again.

Friendly check in, nice and clean

Very friendly helpful staff. Clean and quiet hotel with awesome amenities. 😊👍

My family’s 5 day stay was amazing. Everyone was great, but Ms. Kim was amazing. We had some ladybug visitors that we saw mostly everywhere we went. She made sure we were well taken care of, and often stopped by to make sure everything was handled properly and in a timely manner . The hotel was great and would definitely return.

Everything was great!

The staff was friendly and helpful. The room was clean, no housekeeping during the 3-night's stay, not even to empty trash but I guess a lot of hotels are doing this. The breakfast was okay, coffee available during the day and evening. Beds pretty comfortable, pillows not. Like the shower, need another safety bar handle. Toilet very low, no clocks except on microwave. Need to work on having heat to come on auto, instead of having on and then having to turn off. Close to shopping and restaurants but a lot of traffic, easy access to highway. Overall, would stay again.

Good place to stay but need to do a little work on the rooms fan was squeaking all night the room temperature was inconsistent and pillows were way too soft

Just needed a room to shower and sleep and very close to dining. Very nice!

Nice big room! Tv in the living room and bedroom! Bathroom was huge! Loved it!

The price was great for what we received. I was worried about what we were getting but on arrival I was pleasantly surprised on how good it looked and the service was wonderful.

Top notch service from a very friendly staff. Went over and beyond to make our stay pleasant. Don't think you'll be disappointed staying with these folks.

The breakfast in the morning was a great convenience and was well made. It got our morning going right. I would Highly recommend this hotel for anyone staying in the Chattanooga area.

Staff was very helpful and caring.

Hotel lobby was nice and updated. But Hotel room floors sticky and doors. Curtains dirty and bed skirt stained. Breakfast not great and cost was too high for the quality. Found hair in bathroom that was questionable . Room smelled funny and needs to be updated. Very outdated.

Very large and convenient room

Property is very clean and the staff were pretty nice.

Very friendly staff at the front desk!! We enjoyed the happy hour food! Breakfast was also good!

Very nice check in. Front desk agent very nice and helpful

Para apenas uma noite, atendeu muito bem às nossas necessidades!

Loved the location and smenities. The room furniture could use some updating. I have a back issue so the bed was uncomfortable to me but, my husband seemed to rest comfortably.

Two bedroom suite worked well for our family of four

We checked in on the Feb 10 everything was good. Unfortunately my fiance got sick and vomited in the room the next morning. I called the front desk to explain to them what had happened and requested to have the room cleaned. After waiting several hours we got dressed and went on an outing. When we return to the hotel that even at 7:00 p.m. the room was half cleaned there was vomit still on the skirt of the bed and the towels were still on the floor.

Good

Property is well maintained and clean. The staff was superb! So friendly and welcoming!

Perfect location to everything! Staff very friendly and professional!

Close to where I had ro be the next day, however worst night's sleep! Hall ways noisy, elevator sometimes worked, walls were like paper thin... need I go on?

Very nice older hotel. Comfortable bed. Friendly staff. Would stay there again.

Kim was so sweet and helpful. We were running late and she was so kind and personable on the phone during my numerous calls. I enjoyed speaking to her

No comments; everything was as expected!

very nice

Need upgraded... couch needs replaced.. carpet stained

got to the front desk, room assigned was not ready they put us in another room.. got there, no glasses,...found the dishwasher full, never put the dishes away. only one regular coffee and 3 decaf....couch is very worn out...

They didn’t take out trash before our check in time. Bed sheet were dirty, stained all over.

The suite size was good however, the furniture was very old, eben ripped. Sofa bed did not open. When complained, we were moved to a different room but again, the Sofa bed was not in good shape and did not set up properly. We had to adjust somehow.

Beautiful hotel! Bed was luxurious and so, so comfortable. One of my favorite hotel stays so far!

The property was nice. The hotel staff was very accommodating and friendly. My only complaint would be that the bathroom in one of our rooms was not cleaned. The shower had shampoo or soap running down the wall and the toilet seat was up and had urine all over the rim. We called the front desk and Kim, the lady on duty, came up and apologized and cleaned the bathroom herself. She was very apologetic and very friendly.

I booked 2 beds room with sofa for 7 people (4 adults 3 kids) at Homewood Suites by Hilton at Chattanooga but when I arrived to check in they said the had plumbing issues and the room is not available and they sent us to sister company Fairfield by Marriott which 2 minutes driving away. So I was ok with that but the thing which I was dissatisfied is they knew that Fairfield doesn’t have same room where 7 people can sleep. So when I was checking in at Fairfield by Marriott I purchased second room for us and paid 160$ and Expedia customer service representative called after I left the Homewood Suites and describing the situation and sent me 50$ coupon. 50$ is not 160$. I don’t who’s fault is here Expedia’s that they didn’t let me know earlier or Homewood Suits by Hilton that didn’t refer us to the same size room.

There were black hairs in the bathtub. The bathroom itself was filthy. The toilet was leaking water onto the floor.

Quite comfortable

We had a good and comfortable experience.

I likeed the aranged suite couch very uncomfortable , bed very uncomfotable, air conditioner blew on our face in bedroom and no pressure in shower water.

Shortage of staff.