Super 8 by Wyndham Chattanooga Lookout Mountain TN
About Super 8 by Wyndham Chattanooga Lookout Mountain TN
Super 8 by Wyndham Chattanooga Lookout Mountain TN is located in Chattanooga, within 3.5 miles of Lookout Mountain and 6.8 miles of Tennessee Aquarium. Featuring a seasonal outdoor swimming pool, the 2-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property provides room service and a 24-hour front desk for guests. At the hotel, every room includes a desk. All guest rooms in Super 8 by Wyndham Chattanooga Lookout Mountain TN are equipped with a flat-screen TV and a hairdryer. Guests at the accommodation can enjoy a buffet or a continental breakfast. Chattanooga Zoo is 8.3 miles from Super 8 by Wyndham Chattanooga Lookout Mountain TN, while Raccoon Mountains Caverns is 2.2 miles away. Chattanooga Metropolitan Airport is 13 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- On-site dining
- Café / coffee shop
- Express check-in / check-out
- Dry cleaning
- Multilingual staff
- In-room refrigerator
- In-room microwave
- Pool
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel reviews are mixed, with some guests expressing satisfaction with their stay and others expressing dissatisfaction. Many guests appreciated the cleanliness of the rooms and the comfort of the beds, but several guests had issues with the pool, breakfast, and deposit refund.
- Clean rooms
- Comfortable beds
- Pool not ready for use or closed
- Breakfast not the best or minimal options
- 3/5
There was a bedbug in the bed, and it bit me. I got rid of it and managed to sleep through the night; I think it was the only one. The room's carpet smelled like wet dog—they really should get rid of the carpet. But it wasn't a huge deal; it's a good place to crash when you're tired. The breakfast was excellent.
- 4/5
Overall nice hotel, but… it looked like someone had shaved sitting on the toilet and didn’t clean up.
- 3/5
Breakfast area and lobby were clean & neat. Booked a 3 night stay but true to unforseen circumstances as well as condition of room needed to check out 1 day early. Gave over 24 hour notice but still charged for 3rd night. Would not recommend
- 5/5
Awesome friendly staff, clean quiet room, nice and hot shower w clean towels, super comfortable beds and pillows! Would definitely stay again!
- 4.5/5
Superb
- 1.5/5
The pool was ok. This property seems to be under cosmetic construction. The rooms were not updated, the carpet was NASTY and stained. I reserved 2 rooms and the carpet was the same in both rooms, gross and stained. The beds were not comfortable at all, the pillows were not comfortable either. The cable channels in one room didn’t work and the other room was fine. The AC unit in the wall left the room humid and moist. Both rooms did not smell clean and there was patching over holes in several places in the room. There was even a nasty pimple patch left stuck to the shower wall! That’s not clean, that’s gross and unsanitary. The breakfast was sub-par and the black non-stick teflon came off on my son’s waffles! I will not ever be back to this hotel. I will not recommend this hotel to anyone.
- 1/5
The whole building needs exterminated!
- 5/5
Convenience
- 5/5
Very quiet area. Walmart nearby. Waffle House in parking lot with hotel. Slept great
- 1/5
He did finally give it back and now we’re off the a nice hotel. If you want a good experience somewhere you’ll not find it at Super 8. But if you’re hungry I’m sure there’s plenty of Indian food left. Ugh. Just horrible……
- 5/5
Exceptional
- 3/5
The place smelled like a delicious curry. Too bad the guests weren't served some. Luckily there was a nice breakfast, where guests could make their own waffles. Very friendly guy at the reception. Place is outdated, old and noisy. Lots of do it yourself repairs and a strange shower system visible. But what can you expect. This place is super cheap
- 4/5
Clean room
- 4/5
Check in staff was helpful & friendly - check out morning staff was on a handheld phone during check out & in breakfast area and had no intentions in helping anyone with breakfast needs. Supplies for waffle maker was not available (non stick spray) one of two waffle makers had a burned mess stuck to it causing it to be unusable and no urgency for anyone to tend to it.
- 5/5
Exceptional
- 4/5
Cute place! Accommodating of baby and dog. (Although I had bring my own crib)
- 5/5
No complaints
- 5/5
Always pleasant No complaints
- 4.5/5
Superb
- 2/5
Stinky hall
- 3/5
The location was great right off I 24 with plentiful parking. The person at reception was friendly and efficient. Breakfast was a waffle iron, muffins, juice and coffee. No protein, no fruit, no tea. Room was okay but old and sad. No luggage cart, no freezer in the fridge, no place to sit except for a desk chair. Definitely no frills accommodations.
- 3/5
The location was great right off I 24 with plentiful parking. The person at reception was friendly and efficient. Breakfast was a waffle iron, muffins, juice and coffee. No protein, no fruit, no tea. Room was okay but old and sad. No luggage cart, no freezer in the fridge, no place to sit except for a desk chair. Definitely no frills accommodations.
- 4/5
Very good
- 3.5/5
I like the friendly staff and the room being clean
- 3.5/5
I like the friendly staff and the room being clean
- 1/5
The carpet was very dirty. At night we got smell of smoke as well. We requested the front desk for fixing some of them but no one did.
- 2.5/5
Other than interstate access wasn't really nothing to like Breakfast sucked, was just waffles, muffin or toast. Coffee and juice. Oh and the water pressure for shower, well there wasn't any pressure.
- 2.5/5
Breakfast sucked, was just waffles, muffin or toast. Coffee and juice. Oh and the water pressure for shower, well there wasn't any pressure.
- 5/5
It was clean and convenient to everything.
- 5/5
It was clean and convenient to everything.
- 3/5
Cleanliness staff was very friendly good air conditioning no coffee pot in the room but that was ok not a big problem I'd go back
- 5/5
Exceptional
- 3/5
Breakfast was fine. Vending machine didn’t have water, guys behind the counter said they could charge me $2. Fine. Then said cash only and I didn’t have cash at the time. So wouldn’t give us the water.
- 5/5
Yes
- 5/5
It was very clean. One of the best motels I have stayed in. N/A
- 0.5/5
Nothing It was very dirty hotel with a lot of smell, very poorly kept.
- 2.5/5
Passable
- 0.5/5
It was very dirty hotel with a lot of smell, very poorly kept.
- 5/5
It was very clean. One of the best motels I have stayed in. N/A
- 4.5/5
Surprise 100$ pet fee which hasn't been refunded. Paid the 20$ a night. Check out time employee checked room (guess make sure dog didn't destroy anything). Why I got to wait 3dys get my 100$ back after paying the 40$.
- 2/5
Breakfast was very basic. Air con was very noisy. Walls were paper thin.
- 4/5
Rooms were clean, price was reasonable. Breakfast was all carbs...waffles, toast, muffins, cereal, fruit yogurt. No eggs, meat, or fresh fruit
- 0.5/5
Bad
- 3/5
Carpets and bed covers are stained and in desperate need of replacement. Sheets were clean though. Don't understand why there isn't coffee in the bedrooms.
- 3.5/5
Comfortable
- 4/5
Very good
- 4/5
The staff was very friendly and accommodating. The room was comfortable and clean. The water pressure in the shower was terrible! It felt like only 25% of the water coming out of the spigot made it to the showerhead. It was hard to feel like my hair was clean even after washing it
- 4/5
The water pressure in the shower was terrible! It felt like only 25% of the water coming out of the spigot made it to the showerhead. It was hard to feel like my hair was clean even after washing it
- 4/5
Very good
- 4.5/5
The room nice and clean. There was a food odor in the lobby that did not smell good.
- 4.5/5
The room nice and clean. There was a food odor in the lobby that did not smell good.
- 1.5/5
Poor
- 5/5
The location is gorgeous with a huge mountain to the left side of the hotel. The property is very clean and maintained. All of the staff is friendly. The price is very affordable. We'll worth the price. The rooms are clean and maintained. Very quite hotel. Even when a lot of guests are on the property. I will stay again m N/A
- 5/5
The location is gorgeous with a huge mountain to the left side of the hotel. The property is very clean and maintained. All of the staff is friendly. The price is very affordable. We'll worth the price. The rooms are clean and maintained. Very quite hotel. Even when a lot of guests are on the property. I will stay again m N/A
- 5/5
Nice updated rooms!
- 0.5/5
No ice machine, the breakfast was extremely crammed into a small place. It was smelly from people cooking in their rooms. Nasty flooring and a hole punched in the bathroom door. Cigarette burns on the bedding in no smoking rooms.
- 5/5
Exceptional
- 5/5
Everything
- 0.5/5
The location was the only thing I liked about it No ice machine, the breakfast was extremely crammed into a small place. It was smelly from people cooking in their rooms. Nasty flooring and a hole punched in the bathroom door. Cigarette burns on the bedding in no smoking rooms.
- 5/5
Clean room and nice beds. Clean bathroom and hallway. Waffle breakfast is great. Pool was great. Dog friendly and next to a Waffle House.
- 0.5/5
Bad
- 4/5
The location was great, the beds are amazing. I slept so great. I couldn't believe it, sometimes it takes 2 nights before the beds feel right nope not these they slept great. No coffee pot in room.
- 4/5
No coffee pot in room.
- 4.5/5
Superb
- 5/5
Location
- 5/5
Location
- 3.5/5
Having come from a resort room that only provided streaming on the television, I appreciated having cable. Also, the breakfast was good, and the beds were comfortable. For the price, it was a nice room. There was a noticeable stain (or possibly a burnt area) on the carpet in front of the bed. When attempting to take a shower, I couldn't find any way to turn on the showerhead, so I took a bath instead.
- 3.5/5
Having come from a resort room that only provided streaming on the television, I appreciated having cable. Also, the breakfast was good, and the beds were comfortable. For the price, it was a nice room. There was a noticeable stain (or possibly a burnt area) on the carpet in front of the bed. When attempting to take a shower, I couldn't find any way to turn on the showerhead, so I took a bath instead.
- 5/5
Beautiful views and clean rooms
- 4/5
Liked the fact it was right off the interstate and there were food places and gas close by. Not a lot of wild partying going on. We had a peaceful evening.
- 2.5/5
Close to the interstate and shopping A large pile of hotel trash trown into the ravine by hotel
- 2.5/5
A large pile of hotel trash trown into the ravine by hotel
- 5/5
Very clean and comfortable. Staff could not have been nicer. Good breakfast presentation. I would definitely stay there again.
- 0.5/5
Nothing Cockroaches in the room
- 5/5
No complaints
- 5/5
It was clean and the staff was polite No complaints
- 0.5/5
Nothing Cockroaches in the room
- 4.5/5
Everyone was very friendly and helpful Thank you Everything was good
- 4.5/5
Everyone was very friendly and helpful Thank you ? Everything was good
- 4/5
Good
- 4/5
Location to I 24 Entrance and checkin area needs to be brightened up - looked outdated
- 4/5
Location to I 24 Entrance and checkin area needs to be brightened up - looked outdated
- 4/5
The first room was dirty not cleaned yet then my room next 221 the shower heads broken and the wall in the shower is falling apart and you can hear everything above and around you there
- 4/5
The lady on night shift was amazing No coffee in room
- 4/5
TV did not work right? Gentlemen came up fixed the channels, but volume did not work.Speakers were vested.He said it was fine.But the speakers were bested, I asked him, could he switch the t v with another one?And he said he could not that it was fine.I stayed in room 312 don't housekeeping, as I was leaving. And maybe they'll change it for the next guests that are there. But instead of that, it was a nice day, a spare of a moment. It was fine,
- 1.5/5
It wasn’t clean and the staff was very rude and kept an eye on us as if we were up to something .
- 4.5/5
Great location. Walk to eat and has a pool. Smells
- 0.5/5
unclean building, the smell was awful. the linen on the beds was dirty and you can tell they had not been changed.
- 2/5
Hair was everywhere towels, bedding, bathroom. Remote control was sticky. The lobby and elevator stunk like ramen noodles. Staff members were rude and stared at you when they weren’t at the desk helping you. Wouldn’t recommend anyone staying here.
- 4/5
Good place for what we pay ..
- 1/5
Front dest lady was very nice. Smelled like curry everywhere and it was moldy and had mildew blowing from air conditioning- it was a nightmare. Breakfast was ONLY BREAD! Plain toast, stale muffin or tasteless waffle w/dollar store syrup.
- 5/5
Very clean property.
- 4/5
Great for an inexpensive place to sleep for the night. Clean and comfortable beds. Room a little outdated and stains in the carpet but for a night of sleep it’s great.
- 4/5
I slept great that night, so thought the bed was comfortable. IN the morning, I really wanted coffee but I did not see the coffee.
- 3/5
It was a typical run of the mill hotel stay. Nothing special and got the job done. If you just need a place to sleep, this will work.
- 4/5
Stayed one night while traveling South. It served it’s purpose.
- 4/5
The carpets were filthy. They needed to be shampooed and that’s the same way. It’s almost all super eights. I’ve been in the staff was very friendly and it was quiet.
- 4/5
Clean room friendly staff
- 4/5
Great location. Friendly staff. Nice nights stay.
- 5/5
Great staff!
- 5/5
The location was very convenient. I liked that the room had a microwave and a fridge. The staff was very friendly. For me, the only drawback was the breakfast area, which was very small, with few tables and very little food variety. There were a lot of people waiting to get waffles and also to get a seat.
- 3/5
The room was okay. We stayed for one night. The room was alright the pillows on the bed were not comfortable. There was not a alarm clock in the room either. The breakfast was ok also. Overall it was fine for a one night stay.
- 2/5
I would not recommend this hotel to anyone.
- 3/5
Rooms not dusted or side tables wiped off Limited plugs
- 5/5
Good
- 3/5
Front desk called to complain about our boys making too much noise but our kids was in bed already.
- 1/5
Constantly loud! Unnecessary banging, and stomping constantly the entire time I was there from 4 PM to until 4 AM. Complained to the desk twice. The desk attendant did nothing. Claimed to call the room. What would that do?. Asked for a different room and he gave me a hard time. Asked for a refund he refused. The entire place smelled like curry. I think half of the desk staff is family living there in the guest room's. Had hot water in the bathroom sink, but nothing in the shower. So no shower either. Total waste of money. Wouldn’t stop here to poop. Save your money stay in your car. You’ll have a better experience. If I could rate this negative stars I would. The only thing super about this super eight is It’s a super big piece of crap.
- 1/5
The first room I was put in was very dark and creepy and I was not comfortable at all. Even with how dark the room was, I could see the bedspread was very thin and old and full of stains. The 2nd room seemed cleaner but only 1 lightbulb worked so it was very hard to tell. The TV remote was sticky. As a single woman, I didn't feel very safe here and would never stay here again.
- 5/5
For the price we paid, it was a great hotel. Breakfast was good, rooms were clean, bedding was fresh, beds were comfy & the rooms were big enough for 4.
- 3/5
Horribly noisy doors at the back of the hotel, slamming every time someone came in or out.
- 1/5
The grounds are ABSOLUTELY DISGUSTING. Trash absolutely everywhere. I was scared to walk my service dog in the grassy areas because of the amount of trash covering everything. The grout in the showers had mold, the hallway carpet smells like urine in the hallway by the back door, it’s not hard to steam clean carpets.
- 5/5
Everything was clean.
- 2/5
The odor of food in the hotel hallway all you could smell was curry. No coffee maker in the room. The front lobby attendant took forever to acknowledge me and I had to call to get help.
- 4/5
The room was clean. But very sparce. No coffee pot in room, no clock, no microwave and no place to hang our coats. Not even a hook in the bathroom. The bedspread had a couple (what looked like) small burn holes on it. But all in all the staff were very friendly when we checked in and out. The breakfast wad your standard waffles, toast, yogurt, cereal, danish, juice and coffee. A good price for what we needed. Thanks
- 4/5
Clean room, clean hotel. Empty shampoo in bathroom and pre-check in being useless as I had to do the exact same process at the front desk is why 4 stars instead of five.
- 5/5
The beds are comfy
- 4/5
Clean room, friendly staff
- 5/5
yes
- 5/5
The room was great.
- 1/5
Nowhere to hang my clothes, some of the furniture was missing, the microwave didn’t work, the AC/heat didn’t work well, no regular size bath towels, old stains on the comforter, rust in the refrigerator, and some of the channels that were listed, we’re not available.
- 5/5
Clean, quiet and comfortable. I would stay here again. We were on a long trip. Cracker barrel nearby.
- 3/5
No shampoo when we got in our room. Breakfast selection and seating could be better.
- 4/5
The room was very clean. It looks updated for a only 2 star hotel. Bed was decent as well.
- 4/5
The room was pet friendly but the pet charges were high. Room was small but clean. Would have preferred somewhere to hang clothes even if were just a rack on the wall and I missed having a coffee pot
- 5/5
clean and quite
- 5/5
The lady working the desk was very nice, the room was clean and comfortable
- 5/5
Staff were professional, helpful and friendly. Room was clean.
- 5/5
Tub was chipped and walls damaged.
- 3/5
A "Tired" hotel...The carpet in our room was dirty and dingy, but the room itself was overall comfortable. Staff was courteous.
- 2/5
Room carpet , bathroom wasn’t clean . Extremely noisy could not sleep
- 4/5
Staff was great price was good. Needs some upgrades but more security around back. Very dark near door.
- 2/5
Room had an odor
- 5/5
The room was clean. The front desk was polite and helpful. Great location.
- 5/5
Excellent service
- 4/5
Staff
- 4/5
It was fairly decent. Need more work done to it.
- 3/5
Coffee needs major improvement. Breakfast area too small for hotel size.
- 3/5
Stayed 1 night just passing through. Walls
- 1/5
Room looks terrible and smells awful. Bedding has several stains and what looks to be cigarette burns. And the mattress is lumpy. Entire bathroom is covered in peeled paint and smells of pee. Same with the stair case. Air conditioning is okay. And breakfast is not full service breakfast that they claim it to be. And had very limited healthy options. No fresh breakfast, fruit or coffee ( coffee machine was under repair )
- 3/5
Everything was just ok. Room smelled better after we ran the AC. Price wasn’t bad, but overall I would look for a different option if I were coming back to the area.
- 5/5
all good
- 3/5
there was a terrible smell and no water pressure in the shower
- 1/5
The room smelled horrible. We opened window immediately. Front desk tried to help... He let me check out two other available rooms. They smelled worse! He came to our room offering fabreeze, again trying to be helpful. We had to keep our window wide open all night. Lots of road noise and lights from shopping center, but at least it made the room somewhat tolerable. Won't ever stay again. Breakfast was only waffles and yogurt.
- 4/5
Good location. Food options nearby.
- 4/5
The room was quite comfortable, except that there was a overpowering aroma in the room of chemical. This disapated by the second night. Overall it was a nice place to stay.
- 2/5
Did not get much sleep because someone was running up and down the halls or room upstairs. The walls were thin, i could hear a male whistling down the hallway.
- 4/5
Not a bad stop for 1 night.
- 1/5
Luckily it was close to most things we wanted to see. Would not recommend or stay here again. I get it is budget friendly. We stay at plenty of budget friendly places. This was the worst and they can and should try a little harder!!
- 5/5
All good.
- 2/5
Air conditioning didn’t work , room smelt like mildew
- 3/5
Passing thru; stayed one night. Staff was friendly, price was fair except the room smelled of smoke (heavily) even though it was supposed to be non smoking. That made for a bit of an uncomfortable night.
- 2/5
We booked 2 queen beds and got a room with 2 double beds. But even more than that the smell of the entire place was pretty bad. Had we not checked in so late I would have booked another place
- 2/5
Not Wyndham quality. The extreme chemical smell overlaying mold was so intense everyone's sinuses and throats burned 2 days after our 11 hour stay. My pneumonia-prone kid coughed for 2 days after. Other things were "you get what you pay for" things: 3 towels for 2 rooms, damp carpet etc. Good people on staff.
- 5/5
The man at the front desk was very friendly and helpful The room was nice and clean. We stayed all night just passing through.
- 5/5
Room was clean. Small problem handled immediately. Very nice and efficient. Breakfast was more than I expected.
- 5/5
Rooms were a little small compared to other hotels. But over all a great stay.
- 5/5
Quiet, clean, and hotel lobby was very friendly
- 3/5
Waffle House right next door!
- 5/5
It was clean comfortable and had an amazing breakfast
- 5/5
Very helpful front desk lady, very clean lobby’s and rooms. Overall great stay. 10/10
- 5/5
Great stay!
- 2/5
Tub faucet leaking dripping all night. Carpeting was aweful. Stained and dirty. Toilet lid broke. Lamp shades stained and dirty.found used q tips and bottle tops on floor upon entry. Hallway carpets never vaccumed. Staff. Just plain unfriendly.
- 2/5
Our room smelled musty. Breakfast options were very limited. The building is old and it shows.
- 5/5
Great stay fair price clean room 👌
- 5/5
It was very clean and comfortable
- 3/5
Suitable for one or two days of stay.
- 1/5
This place was disgusting. The sheets were dirty and when I say dirty, they were stained and did not smell as if they were cleaned. It looked like an animal had left footprints on the tops sheets. There were stains on the carpet of all different colors. There was mold on the ceiling, the smell for damp humid air was so thick I was worried I was going to catch something uncurable. The fan in the bathroom did not work which may have been the reason for all the mold. This was the most disgusting hotel I have ever been at. The person working the night shift when we checked in didn't seem to want to take the time to remove his ipods to even help me. I will NEVER return here.
- 5/5
It was so peaceful and comfortable cleaning and kindness.yes I will recommend this place to relax and regroup.
- 5/5
Clean and comfortable. Quiet. Walking distance from food. Friendly staff.
- 5/5
there is no place in the room to hang your shirts and other clothing
- 5/5
Good customer service
- 5/5
The hotel was clean and the stuff very friendly. The only thing missing is the fruit at the breakfast, but it still a good breakfast with waffles, cup cakes....etc
- 3/5
I was not clear about logging in to the internet so I called the phone number listed for the front desk. Twice! and received no answer. So I called the phone number for new reservations to get a love person. He, too, tried to call the front desk and got no answer. This is complete crap customer service! What if I had been having an emergency??????
- 3/5
It is budget hotel what else you can expect. It is kind of ok
- 5/5
Staff was really nice and was very convient with alot of restaurants and shopping centers near by.
- 5/5
Property was clean. Staff was polite and all the amenities were in order. This hotel is a great value for budget minded travelers. I will be staying again this coming weekend.
- 3/5
Ok for the price. Room clean but musty smell. Bathroom fit had a hole punched in it. Hotel dated and needs upgrade. Pool was clean. Ok for a quick one night stay but would not do extended stay here
- 4/5
Pretty good breakfast for the price of the stay.
- 3/5
Room smelled musty. You get what you pay for.
- 4/5
This was a quick stay overnight on our family trip. The pool was nice. Our room was needing some repairs/maintenance things done to it to make seem more clean. Other than that it was a great price and nice staff.
- 5/5
Very clean rooms
- 4/5
The bed was comfortable, the shower wasn't very strong. Only 1 light worked in the room. No ice maker on the same floor, staff was pleasant and helpful.
- 5/5
We had a fantastic time, clean room, good breakfast, nice pool!
- 3/5
And the coffee was terrible.
- 3/5
Breakfast was basically just waffles and yogurt which was fine but they could definitely do more!
- 3/5
Fine for a quick overnight stay while traveling from Indiana to Florida. Wouldn’t recommend for longer than that. Breakfast was not appetizing. Staff was friendly and helpful.
- 4/5
ok.
- 5/5
The hotel was pleasant and clean, our room did have some signs of an unpleasant interaction from another stay. Overall the room was clean and the bed was comfortable.
- 5/5
We checked in late night and already informed them of our arrival time. Front desk lady was very supportive and took care of our check in process as smooth as possible and quickly. Rooms were maintained clean and good. Special thanks to room service lady for making fresh tea for us in the morning.
- 3/5
Staff was good and polite. The breakfast ran out of food 2 hours before it was set to close. Trying to find staff at desk to replace empty container there was a sign at front desk stating staff had to step away. The ice machine was in breakfast area that put off a lot of heat, very humid. The waffle iron need some WD40.
- 3/5
The property was ok. The room was somewhat musty smelling and small. I feel the price they are charging far exceeds the quality you recieve. The rooms should not exceed $100/ night. The breakfast was really a waffle, cereal, or pastry.
- 5/5
Clean, decent breakfest and soft bed.
- 3/5
Room smelt some weird odor Shower pressure was a joke Tub slick as ice... someone will fall Remote for tv would work, didn't bother with it Very expensive, but had to have a place to stay, family emergency ... stayed 2 nights ... stayed another. Place the next night half the price per night and brand new, spotless On good note... great air conditioning and comfortable bed
- 5/5
Close to everything
- 3/5
The check in was ok. They did offer remote check in. The attendant was very sully. Not friendly at all. Breakfast bar got disassembled 5 min. before closing hour. Which was 9am, on a Saturday morning. Duh. The bed was comfortable. A bit pricey. Nothing but a waffle house nearby. Could not even go for a walk around building
- 2/5
Several factors make this an underwhelming experience. Though the location is convenient, the pervaisive (if thinnly veiled) scent of mold and old cigarette smoke; the bored, blunt staff; and the general absence of any sound proofing all contribute to an unpleasant stay.
- 2/5
Tiny breakfast room only hot item were make your own waffles, watered down juice. Rude front desk - greeted with give me your ID & credit card. Beds were comfortable. Seemed to have sketchy people living there, group of men with a grill in the side parking lot drinking outside a broken down trailer. Won’t be back.
- 2/5
Pretty sure there are bedbugs. We both got bit and had itchy marks after staying at this property.
- 2/5
The man at the front desk was not very friendly but all in all in was a good stay.
- 5/5
Stayed for one night. Room was clean and comfirtable. Staff was friendly and courteous.
- 5/5
Great service and room! Good location to many attractions
- 3/5
AC did not cool the room to what it was set sat. Stayed hot.
- 4/5
Decent place for the night for the price. Restaurants nearby.
- 5/5
I liked the view of waffle house also the bed was comfy.
- 2/5
It was rather dingey (curtains were dirty, burn marks in chair and carpet, very musty smelling and the room was humid the whole time even using the AC). The floor was damp and uneven, the exterior was lacking upkeep, and there was outlet DANGLING near the fire exit. We avoided the continental breakfast. I wouldn't recommend this property, pay a little more and get something worth it.
- 2/5
Door key had to be reset several times. Elevator smelled like urine.
- 2/5
At arrival time, my first room was next door to a very angry family screaming, crying, cussing, etc. I asked to move to a different room and I was given another room 2 doors down inside of 1. Later that evening there were a few others with blaring music. At arrival time, the halls were very humid and warm. The room was the same because the A/C was kept off, and it seemed reasonably clear the room had not been used in some time. Overall, this is a quite dumpy place and very clear that the management is cutting every corner possible.
- 5/5
Its a nice place to stay
- 5/5
My dog liked it plenty of room to roam around there
- 5/5
Nice property
- 3/5
Stayed in Handicap accessible room Bed is up to high very hard to get in or out of. Only 1 set of towels in room .
- 5/5
I'll
- 4/5
Good
- 4/5
Pretty ok hotel for the price, a little stinky
- 4/5
It was fine.
- 3/5
It was a decent place to lay my head for a night's stay.
- 4/5
Property was good for the price.
- 4/5
it was fine
- 5/5
Nice
- 3/5
Bed was ok but water pressure for shower was horrible no coffee pot on room wanted rooms connected never got but was close to each
- 4/5
Good
- 3/5
Check-in and out was easy and the staff did a great job and cleaning the rooms but the motel is old and has mold. The doors slam and you can hear them like they were in your room. Starting at 5-6am the door slamming began. We were put next to a stairwell which made it worse and you could hear everyone coming and going day and night. I definitely got my money’s worth because for the price point it’s definitely better than most. There was broken car window glass in the parking lot basically right out side of the front door so we didn’t feel very safe but we didn’t have any issues. There was trash and food remnants all over the parking lot too which was gross. Again…for the price of our stay I’m not complaining. You get what you pay for.
- 3/5
I will preface with I didn’t mention this while at the hotel but it was late and we were ok with the room; the first night we found a benedryl in the floor. It didn’t look like the room was properly stocked and how it should be, I.e. no thing telling you tv channels or a thing for the door(not a big deal). The view was absolutely nothing like the ones we saw on here and we were disappointed about that. Otherwise for the price it wasn’t a bad stay.
- 4/5
Decent hotel for the price
- 3/5
People definitely smoke in the hotel rooms and the carpets and ceilings had stains all over. Staff were fine.
- 3/5
It was an okay place to sleep for one night. Front desk guy was very sweet and room was clean. Not the best area, but not scary or unsafe. Really close to Rock City and Ruby Falls. Breakfast was meh but at least they had a waffle maker. Would try a different hotel in area if I am ever back in area.
- 3/5
In the bathroom, leaks in the ceiling had been patched with drywall tape that was peeling away. In the sleeping area, the carpet was stained and gross. Throughout the halls and room, there was a strong smell of disinfectant, but not a great sense of the place being actually clean. Externally, signs had fallen down, the driveway was crumbling, and even the parking spot lines had been fading. The price was cheap, and the hotel was, too. Breakfast was good. It was the redeeming fearure: access to waffles, OJ, and coffee. Without that, i would never consider staying there again.
- 4/5
Subpar but not awful
- 4/5
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- 5/5
Nice easy pull off simple hotel and a simple breakfast included. Perfect for those on the go
- 4/5
Check-in went smoothly. Room was ok for price paid. Breakfast was somewhat lacking and the area was not cleaned while we were eating. But it was an ok hotel for one night
- 3/5
Inside of the rooms was fine. Outside areas could use a little more attention.
- 5/5
Breakfast area little cramped
- 4/5
Heavy leak directly in front of 3rd floor elevator door. Musty smell in hallways. Very comfortable beds and pillows in clean room.
- 1/5
The receptionist was out looking for the trolley, not to be found, then was short with me. The lobby had an awful odor and the hallways had a separate distinct odor that leaked into the room. If not for the air conditioner it would have been unbearable. It also happened to be raining and the hallway roof was leaking. The bed duvets had burn holes and stains on them.
- 5/5
Very clean great view of the mountains… I had to check in late and the front desk was warm and inviting
- 5/5
The front desk lady was super sweet and the sleep was pretty good
- 3/5
computer was locked on arrival, window was broken in room, curtains did not close all the way
- 2/5
Spend nearly 15 minutes waiting on anybody to check us in, had a hole in the wall of our room, and despite saying there's no smoking it could clearly be smelled in the elevator and stairs. It'll work in a pinch, but I've paid less for better.
- 4/5
It was a good stay when we stayed again. The 1st room was better than the 2nd. The 2nd room had shampoo, conditioner and body soap on the wall. Well the shampoo was broke off the wall and the body wash was barely hanging on the wall. In middle of the night the soap fell off the wall. Super easy to get off and on the highway
- 3/5
The staff was ok just not friendly. The room was clean but the bath towels smelt like bleach was not used to wash them. The propose well lit and feels safe. The breakfast was horrible: limited options, watered down oj, Frosted Flakes tasted old. The hotel cost was cheap and for only one night.
- 5/5
Was super wasy to get off i24. Beds are so soft. Friendly staff. Super clean.
- 5/5
My room was in good condition. Nice and quiet stay for the night. I was there. They had complementary breakfast.
- 4/5
Nice
- 2/5
Front desk was a little rude.
- 4/5
There was a pair of socks in the bathroom left from a previous guest. That made me question how thorough the housecleaning service is. Additionally, the window in the room was wide open. The temperature outside is in the low 20s, so the room was quite cold and took a long time to warm up.
- 2/5
Worn down property. No sleep due to noise. Needs a major upgrade
- 4/5
Nice enough for the price and just an overnight stay.
- 1/5
The front desk guy was very rude. The shower shot right down in a single stream of water. The ceiling outside of the elevator was falling apart.
- 1/5
Zero cleanliness
- 5/5
Easy to book and convenient location.
- 3/5
Convenient location from highway.
- 5/5
Don't trust google maps to get here; it's just off exit 24, but for some reason it takes you on a 15 min tour of town before getting you there. The hotel was nice, clean and quiet. If you're going to do breakfast make sure you're there before 9; they start packing it up right at 9 even if people are still in line. Still, the room was perfect and just what i needed for a good nights sleep.