Hotel EMC2, Autograph Collection

Excellent location. The staff were great and the room was one of our favorites we've ever stayed in. Did not get a chance to try the restaurant. We will definitely be staying there again. NA

Nothing really didn’t get to enjoy That I wasn’t aware I had to bring a card that matched with my id it was really inconvenient I had to immediately get ready as soon as I landed and when I got to the hotel I was informed I wouldn’t get a room without my own credit card. I was staying for my boyfriends sisters wedding and had to last minute switch my hotel to a motel which was a horrible downgrade. I had nothing but my id, my passport, and his credit card he loans me and I use for everything.

The Location couldn't be better! Everything was walking. We stayed for 3 nights and took uber only twice! Desserts were not available after 11pm

The Location couldn't be better! Everything was walking. We stayed for 3 nights and took uber only twice! Desserts were not available after 11pm

The art, restaurant, location, and overall aesthetic are great! The room was a little dirtier than the first time we stayed there (shower grime, greasy handprints on the walls, doors, and bed), and two different items (towel hook and door stopper) were broken off, just lying on the ground with the screw exposed. Normal wear and tear is expected over time, but it was definitely more noticeable this time around.

The art, restaurant, location, and overall aesthetic are great! The room was a little dirtier than the first time we stayed there (shower grime, greasy handprints on the walls, doors, and bed), and two different items (towel hook and door stopper) were broken off, just lying on the ground with the screw exposed. Normal wear and tear is expected over time, but it was definitely more noticeable this time around.

Cute hotel with a nice bar. Would stay again.

Great location and modern hotel!

beautiful hotel pictures actually match what's online, they have robots for room service that was really cool. warm and cozy vibes. great location, plenty of food options, mag mile is just a hop skip and jump away. five minutes from navy pier. street gets congested since it's near the hospital and restaurants all around, but that's at no fault to the hotel.

beautiful hotel pictures actually match what's online, they have robots for room service that was really cool. warm and cozy vibes. great location, plenty of food options, mag mile is just a hop skip and jump away. five minutes from navy pier. street gets congested since it's near the hospital and restaurants all around, but that's at no fault to the hotel.

Great weekend stay!

N/A N/A

Didnt eat there

Everything was good!

Exceptional

Loved this hotel!

Clean, modern, convenient Beds weren’t the most comfortable

Clean, modern, convenient Beds weren’t the most comfortable

Clean Horrible mattress

Clean Horrible mattress

The only good thing about the hotel was Leo and kleo the robots The hospitality was terrible, my fiance and I weren’t treated like guest. The staff talks to you disrespectfully and I just overall did not like my stay here and I will never stay there again!!!

The only good thing about the hotel was Leo and kleo the robots The hospitality was terrible, my fiance and I weren’t treated like guest. The staff talks to you disrespectfully and I just overall did not like my stay here and I will never stay there again!!!

Exceptional

All around amazing

The convenience of everything nearby. Also the service was amazing! Can't think of anything I didn't like.

Can't think of anything I didn't like.

Exceptional

Staff was wonderful, location was perfect, and hotel room was beautiful (Glass Shower 😍)

Definitely a favorite! Property is clean, staff are friendly, and excellent location.

Amazing hotel and staff

Great everything

First time staying at this particular hotel I was really impressed. Needs a few updates and a more thorough cleaning.

Staff was great room was clean. However there were some hvac issues going on during my stay, luckily my room was still comfortable. Minus the hvac issue, this place is a 10/10! Will stay again soon. Valet parking available as well.

The staff really sets this place apart. The location is excellent, and there are numerous options to choose from. I hope you have a wonderful stay, just like I did. Everyone was friendly and responsive.

Nice hotel

Staff was very friendly! Great location for walking to shops and restaurants!

This was my first trip to Chicago and I hope to always be able to return and stay here. WONDERFUL place to stay that’s within walking distances to bus stops that can get you anywhere. The rooms are phenomenal, you can lay in bed and control the lights in the room. The shower is wonderful. We stayed on the 8th floor so the view was okay but not horrible. Lastly , hats off to the front desk. Each person was so helpful and always welcomed us back to the hotel with a smile and asked if we needed anything. I love this hotel!

The bed is super comfortable. Place is worth checking out

Room was nice. Check in was quick. Staff was great. They held our bags for us even after check out

Service in the restaurant was AAA AAA AAA AAA AAA AAA

Great staff overall. From front desk to bartenders at The Albert. Very friendly and respectful.

Clean and easy

Hotel was very clean. All the staff were so friendly and accommodating.

Did not get what I paid for

Staff was so nice and room was clean. City view was nice as well

Excellent staff was treated amazing front desk were super nice and sweet

Amazing hotel

It was amazing.

Excellent hotel

A beautiful hotel, clean and neat. Albert restaurant delicious !

The uniqueness and cleanliness of the hotel were great. I loved the artwork everywhere. Kind staff and the robots.

Words can’t express how awesome this hotel is. The staff is AMAZING, the rooms are top notch and the hotel itself is very interesting. There are lots of little touches that you can’t ignore as they grab your imagination at every turn. Can’t wait to go back.

Nice room, great location.

10/10 such a beautiful space and they staff was amazing.

Check in staff was super rude and slow. Valet was no where to be seen. Several of us ended up getting out of the cars as we were blocking the road, and were met with attitude when asking the check in staff for help.

Yes, always clean and courteous.

Staff are phenomenal. Room was clean and smelled nice.

Great hotel!

Love the robots!

Classy and retro hotel wirh great amenities! Staff were excellent and very helpful on my stay there, definitely will be back.

Great room & staff

Staff and hotel was AMAZING

The room was really awesome and the staff very accommodating!

Room was spotless. Loved the technology!

Clean room, great location

Clean, comfortable room on a quiet floor. Easy check in and check out, kind guest services, incredible breakfast food. Would stay again!

Staff was extremely polite and helpful, and the room was beautiful. The bar was great, and the live music was awesome. The drinks/food in the bar/resturant were expensive though.

Cute clean room. Extra touches at this hotel every where. Great location

We checked in early & the front desk person was outstanding! She was personable, knowledgeable, & kind. Best check in we've ever had anywhere!

Nice hotel, great location, clean, great restaurant and bar.

Loved the vibe of the hotel

Loved the rooms! Very spacious and clean. The service was amazing as well. Had a minor issue with my TV and they sent someone right away to fix it! Very efficient, and friendly with comfortable rooms I looked forward to coming back to! It’s also located near the Mag Mile which made it convenient to walk around downtown Chicago!!

Room was spotless. Excellent customer service. We can't wait to come back and visit!

Great stay!

Clean room, friendly staff,

beautiful hotel. Rooms are unique. very cool copper fixtures. fun place to stay.

Everyone was so nice. They upgraded our room to a city view!!! Definitely would comeback 👍👍

Everyone was so professional and friendly -especially Nia who was our welcome associate on check-in - balance of science and art remarkable - great and would highly recommend

Solid choice in Chicago with very nice staff!

Great hotel with great staff and service! Central location. Highly recommended, would stay again!

The overall ambience of the hotel was incredible and incited my curiosity and wonder. I absolutely adored my room and how the shower was placed in the center of the room the restaurant had a wonderful selection for breakfast and they made a mean latte

Staff were fantastic

Cannot really recommend

stunning hotel! pictures don't do it justice!

The decor was amazing. The staff was above and beyond. Well worth it

Great location, the hotel was clean and the staff was friendly I would recommend to stay here

Great hotel in a great location!

The location was great and very convenient to access great dining and shopping options. We were frustrated with the view. We paid extra for a “city view” and had a view of the hotel across the street but no skyline view. Waste of our money to put towards a city view. The beds were very comfortable and the room was aesthetically pleasing, but the AC was “motion activated” and would turn off while we were away or in the middle of the night. It got up to 78 degrees at one point. We even set the thermostat to 60 degrees and the lowest it ever got was 74 even when we closed the blinds. We noticed that the thermostat would even turn off while we were in the room. The front desk was notified about the thermostat and never came to assess or resolve the situation. The TV would not turn on multiple times. We had to call the front desk to fix it. We went to the bar one night, and the drinks were not good and expensive. We didn’t finish our drinks because they didn’t taste good. Very aesthetic but not tasty.

I stayed in room 411 for 3 nights. - Curtain has a weird smell, like bug smell or something of that source. - TV didn’t work twice in 3 days we stayed. First time we called the front desk and has a technician came up to reset, second time was our last day so we just gave up. The remote control is not responsive at all, take 3s for TV to response to the remote. - No slipper in the room. We called front desk to request but they said they ran out (?!?!). - They didn’t refill the tissue in the room, we called to request, no one bring up (we called twice).

So cool and nice and clean

Great location, so close to so many restaurants and shops and the Magnificent Mile itself. Yet Ontario Street itself was safe and quiet at night. Would stay again!

Great hotel concept but rooms were not

We got upgraded to a better room and had more space. Staff was nice and room was amazing.

The hotel is located great within the city. The bar area was amazing and the service was great. We would definitely come back

This is the best hotel I've stayed in Chicago after going to the city so many times. The design was impeccable and is very attentive to detail. Great location as well, it is near the Northwestern university and is near Magnificient Mile, so you can go pretty much everywhere from here, from shopping, dining, to visiting the lake shore.

Everyone who worked there were so nice. Treated us like family or close friends. Forgot to pack my cellphone charger and everyday Jackie at the front desk or Jackie in the restaurant would charge my cellphone for me. Much appreciated! Our stay couldn't have been any better.

Great ambience and wonderful option for couples celebrating an anniversary or just for a night on the town. The hotel restaurant was excellent with beautiful art work. The room was splendid and plenty of romantic charm. Of course the room service robot servers added a high tech feature unlike anything I’ve ever experienced before. All in all it was a great stay, would definitely do it again!

Gorgeous Hotel. Modern rooms. Super clean. Close to everything.

Very good

We had a great time during our stay at the Hotel EMC2, Autograph Collection! The staff was amazing, the rooms were clean, and the location was perfect! The on-site dining was also great! We had Elizabeth as our waitress multiple times, and she was so great! We will be back!

Great property, a lot of amazing little touches here and there.

The front staff had excellent customer service and were very friendly. They made me feel very welcomed. The valet staff were very pleasant and helpful. The hotel is very pretty including the elevators. The room was stylish and it was cool that you could control the light and room temperature with the tv remote. The shower was wonderful with excellent water pressure. I liked that they had a lovely drape that you could use for privacy since the shower was in the room. I would definitely stay there again.

I enjoyed the unique atmosphere that the hotel provides. The elevators were really unique, there were no buttons on the inside, instead there was a kiosk outside the elevators in which you would select your floor and it would lead you to the correct elevator. The design of the room itself was breathtakingly elegant as well.

When we walked into the building, I was a little surprised by the size, a little smaller than expected including the rooms. However, the place was gorgeous and the surprise of the shower placed where it is. The staff was super friendly and very accommodating. Love the forward thinking with the elevator system and the robots. Finally, my sincere gratitude to accommodating our every needed - especially upon check-in. I appreciate your hospitality and we will use you again.

You need to know upfront that they have parking but it cost. I paid $65 a day for parking

Amazing. Love the uniqueness, the science and homage to Einstein.

Stay was okay. Expected more from a boutique Marriott. Decor was cool. Mood was cool. Actual hardware in the room was subpar. The shower handle and pipe leaked. The bathroom faucet leaked. Handles to drawers were loose.

Good trip

Loved the wet lab, the robot, he speaker and the lamp. Didnt lobe the closet location and the showere dripped.

We love staying at emc2 when we have an appointment at Northwestern Hospital. It is just around the corner and close to hospital parking, which is cheaper than valet parking. The restaurant on site, The Albert, is great, and we love getting dessert for the night here. Staff was friendly and very helpful. We love the design of the rooms. They are functional and nicely appointed.

Very nice and accomaodating!

N/A

Room was not at the level that their picture show online not only was the room small. The showerhead didn’t work. The shower leak all the way out the floor to where you’re walking and puddles of water all day toilet leaked but hey, at least the horn worked.

Best stay ever

One of the most unique experiences at a hotel Amazing, worth the stay!!

Cleane and good service

Great weekend stay

Great hotel, very beautiful and unique. The only issue was the valet is understaffed and takes a long time to get and retrieve cars

I was happy with the scenery and comfort of the hotel definitely love it the valet driver was excellent and very accommodating. Far as the inside service I did not get what I paid for when I checked in I was presented with what to know or what services I would be expecting. But overall thank you

Lovely stay, super unique & amazing area.

10/10, won’t go to another hotel in Chicago again! Super sexy, clean, user friendly technology, in a great area, and great staff.

I loved this hotel, location was perfect for exploring Chicago sites and a great location for shopping.

great location- very friendly helpful staff- clean

Great hotel will be staying there again.

Fantastic place to stay!!

It was amazing

Amazing experience

Fun and quirky

Great hotel!

The shower set up in the middle of the room is very attractive and modern. Unfortunately, the lack of ventilations means the heavy curtains next to the shower picks up a strong smell of mildew. Two different rooms ended up smelling like gym shorts.

Excellent customer service, friendly, clean, accommodating- great service

the rooms were clean and different from an average hotel room.

I loved the the room in general. Very high end and the service response time was quick and reliable. Very great staff.

The room was extremely cold and it ruined my Valentine’s Day

Very romantic atmosphere

Home for me

Very nice,, close to great restaurants, lovely staff and cute rooms.

Great place to stay. Very clean and within walking distance of the magnificent mile, the river walk, great restaurants, etc.

Staff were extremely friendly and helpful!

Classy boutique.

Beautiful property, a true autograph collection hotel! Would love to stay here again!

The place is gross, it smelled and the elevators were terrifying

One day trip. Not a ton was needed for this stay but the shower is must. First week of December and the shower did not provide hot water. A $400/night stay should definitely include hot water.

No hot water. I couldn’t shower bc was cold water at night and in morning. Hotel was clean and beds comfortable. Lounge area has no comfortable chairs to have a cup of coffee. Too many hotel options in the city to have no comfort or hot water. Would not stay again or recommend to others.

This was an amazing weekend couples getaway spot. Staff was all around lovely, the area was very centrally located, the rooms were gorgeous. Not a single complaint to be made with EMC2.

This property was very lovely!

The artwork and shower right in the middle of the room

Terrible staff

The design

Very clean excellent service

Amazing hotel

Wonderful upscale hotel and experience. Would absolutely stay again!

Beautiful hotel! Valet parking was very convenient and the the was incredible!

I loved loved loved this property

Staff was very friendly. The rooms were very nice, clean, and modern!!

The room was nice, but the floor in our room was weirdly sticky, like it had been poorly cleaned after a spill. We did not complain to staff, because we were pretty busy during our stay and just made the best of the room. But overall really nice hotel and I would likely stay again.

Booked room was not available upon arrival

Highly Recommended

It was okay. The robot room service was definitely unique. When a double room is booked there should be two sets of everything available for that. There was no microwave in the room, which would have been convenient, especially since they have room service and a restaurant without a microwave downstairs. Please pay attention to the charges on your statement. Overall, they had a nice view. The staff was very responsive specifically housekeeping, and room service front desk needs a little work when it comes to customer service.. The food at the restaurant and Lounge area specifically the drinks were water down. The coffee was disgusting. The water was refurbished. I mean by refurbished if there are bottles or glass vases left from the water they will pour it back into the big container to recycle it for the next day.

Excellent stay in every way

I love this boutique hotel ! I love Chicago ! The staff at Hotel EMC2 are fabulous ! This hotel is beautiful . I love that they have the concierge robots Leo & Cleo ! The design of this hotel along with all the beautiful artwork is amazing !!

Paid a significantly higher rate for the skyline view - our room was on the 6th floor, very little of an actual skyline visible. Aside from being overpriced the room was clean, unique and comfortable.

Loved the atmosphere and the service was excellent!

We had a city view room. The Einstein-themed furnishings were quite original and fun. Great location just a couple blocks off Michigan avenue but very quiet. Didn’t try the restaurant but it looked nice. Would stay again!

Overall the room was nice but the bed sunk down in the middle and made my husband and I keep sinking into each other. Our backs hurt in the morning from sleeping on the slant. Breakfast was good and overall the hotel and staff was nice.

Nice place

Hôtel très romantique, chaleureux et très bien situé. Très grand confort des lits et des chambres. Décoration superbe et moderne. Un vrai hôtel qui fait rêver et nous transporte dans l'ambiance du voyage. Aucun défaut, la perfection.

Fanulous stay. Very comfortable!

10 Stars, the updated features and the exotic designs! I will definitely return.

Highly recommend. Very nice hotel and staff.

Beautiful hotel! The staff was amazing and helpful. Great location- walked everywhere! Very quiet street.

Cool place

The staff was very friendly, the hotel was aesthetically pleasing and clean, and it was in a great area near many dining options and other things to do. However, our room’s shower wand was not working and our room didn’t have an Amazon Alexa which is one of the amenities listed. Also, we paid for a city view, but they put us on the fifth floor, so we could only see one building in front of the hotel. Needless to say, the view was not great.

Cool

The rooms and the uniqueness of it. Great location walkable to a lot of things.

Very nice and boutique style, the customer service was great and facility was clean

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