Hotel Conquistador Inn By US Consulate

3-star hotel Excellent Av. Ejercito Nacional No. 8805, Col. Las Fuentes, Ciudad Juárez, CH, 32528, MX
Hotel Conquistador Inn By US Consulate

About Hotel Conquistador Inn By US Consulate

Property Location With a stay at Hotel Conquistador Inn By US Consulate, you'll be centrally located in Ciudad Juarez, a 2-minute drive from American Consulate and 13 minutes from El Paso Museum of Art. This hotel is 8. 6 mi (13. 8 km) from El Paso Museum of History and 8. 6 mi (13. 8 km) from El Paso Zoo. Rooms Make yourself at home in one of the 104 air-conditioned rooms featuring refrigerators and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Amenities Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge). Dining Grab a bite to eat at El Mestizo, a restaurant where you can enjoy drinks at the bar, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). For your convenience, a complimentary breakfast is served daily from 7 AM to 9:00 AM. Business, Other Amenities Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.

Amenities

  • 24-hour front desk
  • Meeting space
  • On-site dining
  • Bar / lounge
  • Café / coffee shop
  • Concierge
  • Dry cleaning
  • Self-service laundry
  • Multilingual staff
  • Pool
  • Wheelchair accessible
  • Elevator
  • In-room safe

Reviews

4.3 / 5
Excellent 2236 reviews

The hotel is generally well-liked for its convenient location, friendly staff, and cleanliness. However, there are some recurring complaints about the quality of the rooms, breakfast, and internet connection.

What guests liked
  • Convenient location
  • Friendly staff
What could be better
  • Poor room quality
  • Limited breakfast options
  • Gabriela Jan 2026 · via expedia
    2/5

    Room was not well maintained and not too clean.

  • Ma Jan 2026 · via expedia
    5/5

    Clean room

  • Edward Jan 2026 · via expedia
    5/5

    Staff was very kind and were on top of any help needs we had. Our tv wasn’t getting channels on our 3rd night and they came up right away and replaced the tv and got everything working. The cleaning staff did an amazing job keeping our room clean everyday. Breakfast was always good. Overall we had a good experience with our stay.

  • Adrian Dec 2025 · via expedia
    5/5

    Good place

  • Carolina Dec 2025 · via expedia
    5/5

    El desayuno no lo califico porque nunca lo tomamos. Todo muy bien muy limpio y las habitaciones con muy buen espacio. Solo un detalle que al estarte bañando el agua se de "mezclar" y sientes el frio o caliente del agua por 2 segundos.

  • Jennifer Dec 2025 · via expedia
    5/5

    Great staff

  • Lydia Dec 2025 · via expedia
    5/5

    Room was very clean and the staff were very friendly and helpful.

  • Luis Dec 2025 · via expedia
    5/5

    Yes

  • jose Dec 2025 · via expedia
    5/5

    Ok

  • Luis Dec 2025 · via hotels.com
    5/5

    Friendly staff, great location, helpful and Good food!

  • Kyle Dec 2025 · via hotels.com
    3/5

    The staff was great, very friendly and helpful. The little shop near the entrance was a great thing for us to be able to utilize on our extended stay. Taxis easy to access right in the hotel parking lot. The rooms could be better. Our bathroom smelt like sewage, we brought it up and they sprayed a bunch of cleaner, that didn't help. Had to keep bathroom door closed our whole trip. Bed is hard as a rock, RV only worked 20% of the time.

  • Eduardo Dec 2025 · via expedia
    4/5

    Mucho ruido

  • Carlos Dec 2025 · via expedia
    5/5

    It was all good. Service and room

  • Eduardo Dec 2025 · via expedia
    5/5

    Es un buen hotel. Cerca de todos los tramites consulares. Buena comida y el personal amable

  • Jose Dec 2025 · via expedia
    5/5

    Ok

  • Aylin Dec 2025 · via expedia
    5/5

    Todo estuvo excelente! Lo único que tengo de que quejarme es de un taxista que nos cobró de más para cualquier cosa que hacíamos. Nos cobró $60 para llevarnos al puente Zaragoza cuando solo nos dejó por el lado mexicano. La última vez que me quedé en este hotel, ese mismo taxista me cobró $500 pesos mexicanos para dejarme en el puente de Santa Fe cuando solo es $250 pesos. Ese taxista se llama El Pantera. Muy mal servicio por parte de él. No nos informó bien de los precios y abuso de nuestra generosidad. Aparte de eso, todo lo demás fue muy bueno.

  • Ana Dec 2025 · via expedia
    5/5

    Excelente

  • Carlos Dec 2025 · via expedia
    5/5

    El mejor hotel y servicio en Cuidad Juarez, Mexico.

  • Fanny Nov 2025 · via expedia
    4/5

    Que cambiarán más seguido las sábanas de las camas y el desayuno lo sirvieran más hamablemente de hay en fuera todo muy bien

  • Christopher Nov 2025 · via expedia
    3/5

    Beds were overly hard, TVs lacked connectivity daily. Management refused refund when we had to leave earlier due to legal circumstance.

  • Javier Nov 2025 · via expedia
    5/5

    Staff is good thanks esther and Leo and all the staff Parking is safe easy access Rooms are open and big enough beds are comfortable big showers too

  • Javier Nov 2025 · via expedia
    4/5

    nice hotel. To stay and safe Breakfast is good but in my experience they can be better to get the stay more comfortable

  • Aylin Nov 2025 · via expedia
    5/5

    The staff was very nice and the hotel was very close to the US Consulate office. Lovely room and hospitality!

  • Victor Nov 2025 · via expedia
    4/5

    Big rooms and comfortable beds, plenty of parking space, breakfast is limited but it’s free. Price for the room is affordable and it’s close to the American consulate

  • Gissell Nov 2025 · via expedia
    5/5

    The staff were very nice, specially

  • Victor Nov 2025 · via expedia
    4/5

    Clean room and affordable

  • Samantha Nov 2025 · via hotels.com
    5/5

    Great room, remodeled and clean

  • EDITH Nov 2025 · via hotels.com
    3/5

    It was a hassle dealing with the internet. Come and goes. Breakfast was good although they should offer more of a daily variety it was usually the same thing all week. Rooms were cleaned daily which was great! However at night the room would get a sewer smell …. Couldn’t let me sleep. Should probably get that checked out asap. Overall had an okay stay for two weeks since it was walking distance to consulate or the hotel taxis take you!

  • Abeli Nov 2025 · via expedia
    4/5

    A/c wasn’t working right and the pillows are very hard

  • Daniela Nov 2025 · via expedia
    5/5

    Nice staff, clean room

  • Samuel Oct 2025 · via expedia
    4/5

    El servicio fue excelente

  • Jacqueline Oct 2025 · via expedia
    5/5

    The staff was amazing and super accommodating to everything. Very safe area and a lot of dinning around.

  • Fidel Oct 2025 · via expedia
    4/5

    Clean room

  • Neshme Oct 2025 · via expedia
    5/5

    Love it

  • Luis Oct 2025 · via expedia
    5/5

    I did not did laundry

  • Edgar Oct 2025 · via expedia
    3/5

    Cleaning staff was great. Outdated tv, limited breakfast, restaurant closes at 3. Weird smell that came out of the drains. The condition of the room was very poor, not dirty but poor condition.

  • Raul Oct 2025 · via expedia
    5/5

    Good hotel

  • Heilly Oct 2025 · via expedia
    4/5

    Yes

  • Adriana Oct 2025 · via expedia
    5/5

    I love everything about this hotel

  • Ana Oct 2025 · via hotels.com
    3/5

    Rooms are comfortable but need some details included breakfast but no fruit available and they serve u and only one serving no seconds

  • Jerry Oct 2025 · via expedia
    1/5

    There was no breakfast. The rooms faces a busy street. The beds are creaky. The hotel is mostly for the locals. Don't know how it can garner 8+ on the reviews. I couldn't get my money back from Expedia. Just checked into Courtyard for a better rest.

  • keeven Oct 2025 · via expedia
    4/5

    Rooms clean, bed quite, soft, sheeting and towels soft of good quality. Staff attentive.

  • Oscar Oct 2025 · via expedia
    5/5

    I like the rooms

  • Veronica Oct 2025 · via expedia
    4/5

    The hotel itself is great. The room was in great condition. The A/C worked fine as well. Good cleaning service. I liked that there was a laundry room. The only downside is the restaurant within the hotel. The employees who work there are rude and always in a bad mood. The free breakfast is good, but only limited to one serving, which is understandable. But they serve you very little food and keep reiterating that you can only be served once. I went to eat there a few times during regular hours and the waitress with glasses is always mad and if you show up 45 minutes before closing time, you have to order to do. Definitely do not recommend the restaurant.

  • Eliazar Oct 2025 · via hotels.com
    3/5

    Laundry was good very clean

  • Cynthia Oct 2025 · via expedia
    5/5

    Great staff , cleaning lady lovely.

  • Viviana Oct 2025 · via expedia
    4/5

    What I liked about our stay was the staff was very helpful, profesional, and nice. Reliable transportation. There was a slight variety of dishes on each breakfast day. Would have been a plus if there was fruit, bread and other breakfast options free of charge. The bed, was very firm. Very uncomfortable some nights. Housekeeping staff was very attentive to our needs. The building’s overall cleaning, they can do better. Very satisfied with our stay.

  • Imelda Oct 2025 · via expedia
    4/5

    Front door anyone can enter to this building

  • John Oct 2025 · via expedia
    2/5

    free breakfast limited and no repeating except coffee. extra cost for fruits. Run down restaurant. TV in room about 6 local channels and could not use my Firestick. Will not stay there again.

  • Maria Oct 2025 · via expedia
    5/5

    El servicio al cliente y la limpieza está excelente. Súper recomendado!

  • Carlos Oct 2025 · via expedia
    5/5

    Best hotel to stay Juarez Mexico

  • Johnathan Oct 2025 · via expedia
    5/5

    The staff was every helpful and facilities were super cleaned!

  • Humberto Oct 2025 · via expedia
    5/5

    Great service and staff, Leonardo and Sandra were super attentive and caring. Reception staff very knowledgeable and accommodating. Totally recommended, great pricing as well. Will be back for sure!

  • Carlos Oct 2025 · via expedia
    5/5

    Excellent place to stay

  • Nelly Oct 2025 · via expedia
    5/5

    close to everything

  • Bernabe Oct 2025 · via expedia
    3/5

    Clean rooms, staff 👌 and the parking is secured.

  • Carlos Oct 2025 · via expedia
    5/5

    esta muy practico para ir a vivitar el consulado US, amplio tambien

  • Jaquelin Oct 2025 · via expedia
    5/5

    Todo lo que se ocupa queda cercas caminábamos de noche sin miedo.

  • Hector Sep 2025 · via expedia
    4/5

    Everything is close, it was fairly quiet

  • Jaquelin Sep 2025 · via expedia
    5/5

    Buenos servicios al consulado limpio y buen lugar muy seguro. Me vuelvo a quedar

  • Jaquelin Sep 2025 · via expedia
    5/5

    Muy buenos servicios para los trámites de consulado americano. Muy limpio nos quedamos muchos dias.

  • Blanca Sep 2025 · via expedia
    4/5

    To actually have a real jacuzzi,, theirs is not a jacuzzi, i got upset because they advertised it as one jacuzzi, but no bubles/jets ,, just a small pool with warm water more for like kids ,, im not happy about it, if i knew so , i would pick a different hotel … other than that it was a good hotel.

  • Noe Sep 2025 · via expedia
    4/5

    Good place for getting a good days in Ciudad Juarez. Very recommended for me.

  • Maritza Sep 2025 · via expedia
    5/5

    Nice

  • Carlos Sep 2025 · via hotels.com
    5/5

    Awesome

  • Reyna Sep 2025 · via expedia
    5/5

    Very nice hotel, friendly staff and very clean. I’m a clean freak 😬

  • Alejandro Sep 2025 · via hotels.com
    5/5

    it was amazing

  • Irvin Sep 2025 · via expedia
    5/5

    One thing I didn't like about Conquistador is the restaurant, breakfast is included with your stay, don't get me wrong the food was good, just that they don't let kids take their yogurt or whatever they have for breakfast inside, they basically force you to buy breakfast for your kids, if you take kids with you, loved the pool, a small one for the little ones and a big one for the adults

  • Aurelio Sep 2025 · via expedia
    5/5

    👌👍

  • Maritza Sep 2025 · via expedia
    3/5

    Nice and quiet area

  • Maritza Sep 2025 · via expedia
    4/5

    Missing micro way and one more towel

  • JULIO Sep 2025 · via expedia
    3/5

    I moved from Marriott to Conquistador huge difference, receptionist needs to be more professional welcoming guests.

  • Georgina Sep 2025 · via expedia
    5/5

    Great sized room for the price!

  • Erika Sep 2025 · via expedia
    3/5

    Property was average. Most of the staff was helpful and professional. Room was pretty standard hotel appearance. Only thing is the shower would take forever to drain. Breakfast was only free for adults. Other than that it was good.

  • Felipe Sep 2025 · via expedia
    5/5

    Everyone was very friendly and helpful.Specially Ester are housekeeper 2nd floor was super friendly very clean made are stay very comfortable

  • Nohemi Sep 2025 · via expedia
    4/5

    Un buen lugar cerca de el consulado de la clínica para exámenes médicos y de el centro de atención a clientes

  • Irvin Sep 2025 · via expedia
    5/5

    The pool for little children, they also have a bigger pool for adults, the only thing that I disliked is that when you eat there they don't let your child take his/her yogurt/juice/milk in there , they basically want and force you to buy them something there even thoe the kids don't like their breakfast and flavor

  • Carlos Sep 2025 · via expedia
    5/5

    Recomendada

  • Hector Sep 2025 · via hotels.com
    5/5

    Siempre un placer quedarnos en este establecimiento. Siempre nos tratan con respeto y como si estamos en nuestra casa! Muchas gracias por todo!

  • Maria Sep 2025 · via expedia
    5/5

    Very nice

  • Verified Sep 2025 · via hotels.com
    3/5

    Need more maintenance washer, they need to change the faucet for the sink, shower.

  • GERMAN Sep 2025 · via expedia
    5/5

    Everything

  • Esteban Sep 2025 · via expedia
    5/5

    Clean

  • Lucia Aug 2025 · via expedia
    3/5

    Everything

  • Matthew Aug 2025 · via expedia
    5/5

    The staff was so friendly. But the real gem is the restaurant OMG! The tacos are the best !

  • Alex Aug 2025 · via expedia
    5/5

    Priced was fair.

  • Miguel Aug 2025 · via expedia
    5/5

    The breakfast is so delicious, I miss the green chilaquiles!!

  • Lesley Aug 2025 · via expedia
    4/5

    Staff was very nice, everything was clean, had a nice stay

  • Jorge Aug 2025 · via expedia
    5/5

    Me quedé en este hotel por 13 cuando vine a mi entrevista consular, el servicio es muy bueno las personas que trabajan ahí me trataron muy bien. Incluyen el desayuno la comida está más o menos . Ya he venido por segunda vez a este hotel.

  • Angel Aug 2025 · via expedia
    5/5

    El personal muy amable

  • Libna Aug 2025 · via expedia
    5/5

    I liked the kindness of the staff

  • Bernabe Aug 2025 · via expedia
    4/5

    Everything was good but the shower

  • Eduardo Aug 2025 · via expedia
    5/5

    Great place great stay a lot of places to eat

  • María Aug 2025 · via expedia
    5/5

    My family and I were very confortable. All the personel are professional

  • María Aug 2025 · via expedia
    5/5

    Every area is excellent

  • MarioMarcelo Aug 2025 · via expedia
    1/5

    The staff was rude

  • Marisol Aug 2025 · via expedia
    5/5

    Favorite place in Juarez. Friendly staff who go above and beyond for their guests

  • Carlos Aug 2025 · via expedia
    5/5

    Best hotel to stay in Cuidad Juarez Mexico!

  • hector Aug 2025 · via expedia
    1/5

    My wife forgot a professional hair flatiron in the room and they started that was not there when they clean the room. I don’t recommend you to stay in this hotel.

  • Maria Aug 2025 · via expedia
    5/5

    Great hotel, really close to the consulate within walking distance, great rooms and beds, comfortable, king or queen beds, clean rooms and restroom which it has a great size shower, great service, laundry and breakfast, really convenient hotel, I am thankful with this stay.

  • Saul Aug 2025 · via expedia
    5/5

    Everything

  • Mariela Aug 2025 · via expedia
    3/5

    Hg diviso

  • Leodegario Jul 2025 · via expedia
    5/5

    They’re very nice people and they’re kind!!

  • Patricia Jul 2025 · via hotels.com
    3/5

    there were acouple issues during our stay some that where said to be resolved and were not resolved at all.

  • CARLOS Jul 2025 · via expedia
    3/5

    The shower doesn’t drain properly and there is hardly any hot water. The bed is not that comfortable and the blankets are thin.Front desk staff are rude.

  • MARGARITA Jul 2025 · via expedia
    5/5

    The staff was really nice helpfull

  • Timothy Jul 2025 · via expedia
    1/5

    Terrible x5

  • Manuel Jul 2025 · via expedia
    4/5

    The staff at restaurant very rude

  • Froylan Jul 2025 · via hotels.com
    5/5

    Everything was good. Everything was very close around the hotel. The only inconvenience that I had was I end up leaving sooner than I booked and the hotel didn’t reimburse the difference. I still have a open case

  • Julio Jul 2025 · via hotels.com
    3/5

    Everything was ok but even that the reservation was made and for 2 adults and 2 children and was stated on the site that breakfast was included with the room cost at the time of breakfast the only gave us for tickets for two and no manager was on duty for us to get this clarified.

  • Marco Jul 2025 · via expedia
    5/5

    All

  • Karla Jul 2025 · via expedia
    3/5

    El desayuno cortesía tiene poca variedad de comida, los costos de la demás comida son algo elevados

  • Vidal Jul 2025 · via expedia
    5/5

    Bueno

  • Dario Jul 2025 · via expedia
    5/5

    Excelente servicio muy limpio el personal muy atento la piscina muy bien para relajarse

  • Heriberto Jul 2025 · via expedia
    3/5

    The property is fine, yes its noisy but you have to keep in mind that it is a very transited street i honestly don't mind it. The only issue I had was with the receptionist and the security guard at the entrance both employees did not acknowledge us the guard took a good minute to let us in the property. The receptionist or front desk clerk i walked in and he was sitting down on his phone he saw me walk in did not say anything at all i walked up to him and he was still in his phone untill i said i had a reservation and he got up with an attitude. but The bellman i think is his position named Angel he took us to our room very friendly and helpfull he was amazing he was a really sweet boy he told us about what restaurants were close for us to order and if we needed it anything to ask him.

  • Antonio Jul 2025 · via expedia
    5/5

    Excellent service all the way around

  • Rodolfo Jul 2025 · via expedia
    5/5

    muy tranquilo

  • Brenda Jul 2025 · via expedia
    4/5

    There was a water leak in the sink in it took them 2 days to fix it

  • Ana Jun 2025 · via expedia
    5/5

    Sefe and nice people

  • Dario Jun 2025 · via expedia
    5/5

    Excellent place to stay

  • Gloria Jun 2025 · via expedia
    5/5

    .

  • Ricardo Jun 2025 · via expedia
    5/5

    Very convenient, everything is close, you can walk to the consulate for procedures.

  • Edwin Jun 2025 · via expedia
    4/5

    Cuenta con espacio en camas y baño Dependiendo que tan delicado pudieras ser el baño nos es de lujo pero sirve Refri y ac hacen su trabajo por igual. El desayuno es solo uno por persona, si te quedas no puedes agarrar nada solo asta que te sirvan le Dio 7de 10 a los dos mas que me quede Dunas 5/10 Consulado inn 6/10

  • Almendra Jun 2025 · via expedia
    1/5

    Huele a drenaje, habia recibos y papel del baño en la basura, rente 2 cuartos y nomas uno tenia aire acondicionado funcionando, te cobran 300 pesos por casa niño de 10 años. El servicio pesimo.

  • Crystal Jun 2025 · via expedia
    5/5

    Really good hotel, affordable &’ a good walking distance from a shopping center , as well as the US Consulate. If you’re looking for a good hotel to stay if you will have an immigration interview soon. This one is a great choice !

  • Ilda Jun 2025 · via expedia
    5/5

    Nice place To stay

  • Jordi Jun 2025 · via expedia
    5/5

    Close to American Consulate , shopping center near by.

  • Sugey Jun 2025 · via hotels.com
    1/5

    When we got there we got charged more and were told it had to be cash, also advertised as free breakfast and we were told that that was not available

  • Nahomy Jun 2025 · via expedia
    5/5

    Very good

  • Tina Jun 2025 · via expedia
    2/5

    The beds and pillows are super hard. The staff was ok, but not to friendly

  • Juan Jun 2025 · via expedia
    3/5

    Ok hotel

  • Ricardo Jun 2025 · via expedia
    5/5

    Very convenient, everything is close, you can walk to the consulate for procedures.

  • Erika Jun 2025 · via expedia
    5/5

    I been to juarez 3 times and i can definitely say it was the best place feels like home staff very friendly very clean and very safe i always recommend this place to people going to there interview at the consulate they have free transport to all your appointments

  • Norma Jun 2025 · via expedia
    2/5

    I take it for location

  • Gabino Jun 2025 · via expedia
    5/5

    I love the pool and the staff they aré friendlier

  • Maria Jun 2025 · via expedia
    4/5

    El personal es muy amables y atentos gracias a todos.

  • Hebelin Jun 2025 · via hotels.com
    5/5

    Good. Needs some upgrades but staff is very friendly

  • Antonio Jun 2025 · via expedia
    4/5

    It’s clean close to international medical clinic and the USA consulate free rides to your apartments and people at front desk are very kind an helpful

  • Elizabeth Jun 2025 · via expedia
    3/5

    Very unpleasant smell ! That it wouldn’t go away

  • Francisco Jun 2025 · via expedia
    2/5

    Maybe just the complaint that the bed was like rock everything else was ok

  • Gustavo May 2025 · via expedia
    2/5

    Te atienden amablemente pero las camas parecen de piedra no descansas

  • Yhoshabeth May 2025 · via expedia
    5/5

    The hotel was nice and clean, the staff were polite and attentive.

  • Francisco May 2025 · via expedia
    4/5

    Facil de caminar

  • Jaime May 2025 · via expedia
    5/5

    Ok

  • Miguel May 2025 · via expedia
    4/5

    .

  • Nagam May 2025 · via expedia
    5/5

    My family stayed there, they said it was pretty comfortable and they have great staff

  • Martha May 2025 · via expedia
    4/5

    Everything was

  • Enrique May 2025 · via expedia
    4/5

    No breakfast very very poor

  • Aaron May 2025 · via expedia
    5/5

    They treated me very well

Frequently asked questions about Hotel Conquistador Inn By US Consulate

Does Hotel Conquistador Inn By US Consulate have free Wi-Fi?
Yes, Hotel Conquistador Inn By US Consulate offers free Wi-Fi for all guests.
Does Hotel Conquistador Inn By US Consulate offer parking?
Yes, Hotel Conquistador Inn By US Consulate offers free parking on-site.
Does Hotel Conquistador Inn By US Consulate have meeting spaces, conference centers, or conference rooms?
Yes. Hotel Conquistador Inn By US Consulate offers meeting spaces for business and group use.
Does Hotel Conquistador Inn By US Consulate have a fitness center?
Hotel Conquistador Inn By US Consulate does not list an on-site fitness center. Some properties partner with nearby gyms — check directly with the hotel.
Where is Hotel Conquistador Inn By US Consulate located, and how walkable is the area?
Hotel Conquistador Inn By US Consulate is located at Av. Ejercito Nacional No. 8805, Col. Las Fuentes, Ciudad Juárez, CH 32528. With a Walk Score of 84, the area is rated Very Walkable. Most errands can be completed on foot, with public transit and rideshare easily accessible.

What's nearby

  • El Paso Airport 8.1 mi

House rules

Check in 2:00 PM
Check out 12:00 PM
Cancellation Not available
Children Not available

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