Cambria Hotel LAX

I’ve concerned about my credit card information and how this establishment uses it.

Great location some sketchy homeless people roaming around parking lot was not a highlight

The hotel was clean. And the staff was very friendly and helpful. The room was ok. The mattress was uncomfortable. I left with an aching back. The bedding was not plush and the bedspread was very rough. I probably won’t stay here again. For the cost I was expecting a more comfortable bed.

Excellent place to stay, clean. Quiet with nice amenities.

Super comfy bedding and his gym facilities . Great value. The vibe was very quiet and very few people interacting. Quiet bar and food area - light menu. Would be nice to have breakfast included .

Spacious room Parking rate - wasn’t even for a full 24 hours; my time expired at checkout time

Very good

Breakfast was very good. Some distance to get around so you either need a car or Uber service.

Exceptional

Great overall clean staff was great

The staff was nice. Room and bathroom were clean. I like the gym and bar.

Well maintained property, friendly staff, & utilizes text messages to communicate throughout your stay. Noticed they don’t offer a water station, when you look up amenities it mentions laundry facilities, but asked staff and was informed they don’t offer it any longer. Reached out via text to get housekeeping services and received a response but for some reason it didn’t take place.

The room was amazing. The size was much larger than expected. The large windows were great. The internet went down and we were not issued keys. Every time we wanted to go out and back into the room we had to be escorted. There were guests who checked in after who were issued keys and I was not when the service was available. The staff was clearly upset at the situation. There was only one staff member available at a time and they were always busy.

The location was close to the airport The staff was very inattentive. There was an incident in the room and the staff and management were not at all concerned nor did anyone provide an explanation or apologize

Any other time I’ve stayed here I totally enjoyed it. The room is usually clean and the staff pleasant. The room had an awful stale smell the table was stained and dirty, it just didn’t have the appearance of being clean,The WiFi was down for the entire night and it was understaffed.

Our room was very dirty and had black mold in the bathroom, and yes I have proof. They moved us to another room which was a little cleaner and didn’t appear to have black mold but service was still terrible. Had to ask for clean towels 3 different times one of which they said they were out. Once they finally brought them they only brought enough for two people and there were four of us. Asked for more body wash due to it being empty and they never filled it. Our last night there my kids had to use wet towels and we had to use shampoo to wash due to them not filling the body wash.

Very convenient to the areas we were visiting. Location near airport but not noisy at all! Staff were very friendly and helpful. Nicely appointed amenities both in the lobby area/1st floor and the rooms. Special touch was were the morning texts from the property that said "Good morning!" and asked if you slept well and if there were any concerns you need addressing. Also had fun and creative evening events for hotel guests to gather and socialize. Having to pay for parking was annoying.

Pleasant

Fitted sheet had a stain asked for new sheet the housekeeper only fluffed the bed. Still no washcloths

Breakfast is very poor, you need to order from the menu and then you get your breakfast to the table , no extra if you want to eat something else or more vegetables,bread or fruits, they can be much better in my opinion

The property was close and convenient to where we were working & the parking lot could accommodate our sprinter van.. Staff never mentioned the activities that were complimentary to guests each day. The TV remotes did not work well at all due to some sort of jimmy rigged eye for remote. TV never worked well and was disappointing. Our room only had a very small bathroom garbage can even though our room was a king suite. No room cleaning unless requested, our room had no coffee or tea as it was advertised. Room was super big but furniture was small and oddly appointed for the space.

The property was close and convenient to where we were working & the parking lot could accommodate our sprinter van.. Staff never mentioned the activities that were complimentary to guests each day. The TV remotes did not work well at all due to some sort of jimmy rigged eye for remote. TV never worked well and was disappointing. Our room only had a very small bathroom garbage can even though our room was a king suite. No room cleaning unless requested, our room had no coffee or tea as it was advertised. Room was super big but furniture was small and oddly appointed for the space.

While the hotel once inside looked good and room was acceptable what was not acceptable was the location. Nothing around the hotel, parking was $27/night and there was a homeless person sitting near the entrance way. We felt so uncomfortable with the location that we decided to book another hotel and forfeited the first night cost for original planned stay. Front desk person was very friendly and helpful.

This is not a 4 star hotel. This is a 3.5 at best.

Clean, cordial staff

Clean room

Great location close to where we dropped off our car with Turo. Room was spacious. Had a great time at the trivia. The food at the bar on trivia night was subpar but the drinks were great and the company. Great.

So much to do close by clean hot close to airport, walked the beach and shopping

Very nice check in/out staff and breakfast staff. A delicious breakfast and coffee. Parking advertised as $17 (as Choice member) still cost $27. Asked for a suite room, did not get the one requested (needed the double bed suite due to 2 young children). Pet friendly but not KID friendly (no crib)

Very nice check in/out staff and breakfast staff. A delicious breakfast and coffee. Parking advertised as $17 (as Choice member) still cost $27. Asked for a suite room, did not get the one requested (needed the double bed suite due to 2 young children). Pet friendly but not KID friendly (no crib)

Great!

clean room, comfortable, nice easy food options around. pleasantly away from crowds and traffic at least while I was out there. enjoyed the stay, helpful staff

It was very nice room was clean and staff was good!

Nice, quiet hotel with modern, spacious rooms and helpful staff. Decent restaurant, good bar. After a long, challenging day of travel, they made everything easy. Will stay again.

Disappointing

Great rooms and great service !! Very spacious

But it’s now restaurant style. Not really a complaint, just more of a personal preference. Everything else was great. I stay here all the time when I come to LA

Great place

Staff was rude and food was cold. Room air conditioning did not work properly. Bathroom floors and showers are very slippery when wet and 2 of us slipped yet the staff did NOTHING and were rude to us. This place is brutal.

I am writing as I booked this room for my employee for what was supposed to be a fun business trip. It all started when she slipped in the shower. I also slipped as the showers/bathrooms are not deigned well and are very slippery when they get wet. The hotel staff was rse when we went to discuss that morning and I asked for a manager. They wrote down my phone number and email. Nobody contacted me to see if she was ok. Then I had paid for the breakfast and it was absolutely disgusting. Cold buffet where the workers were not happy nor friendly. I will never go back!!!

The bed was extremely comfortable and it was conveniently located near the airport. I appreciated having a tub. Not much to see out the windows aside from pavement and cars. The hvac was incredibly noisy, had to keep my foot on the tub stopper to keep the water from leaking out of the tub.

The bed was extremely comfortable and it was conveniently located near the airport. I appreciated having a tub. Not much to see out the windows aside from pavement and cars. The hvac was incredibly noisy, had to keep my foot on the tub stopper to keep the water from leaking out of the tub.

I canceled this reservation

Amazing. Will book again!

The staff and no cups for coffee or water in lobby

Everything was great staying here. Very clean

Very good

Excellent

Clean, modern

Clean, modern

Very nice and clean hotel. Pool area had lots of seating and pool was clean.

The Bar offered a good selection

Last night, shortly after midnight, I attempted to check into a hotel booked through Expedia. Despite my confirmed, prepaid reservation, the front desk agent acted utterly unprofessionally, questioning why I booked last minute. I explained I decided to stay instead of driving home. Instead of simply checking me in, he continued to argue. To make matters worse, my son had already had a terrible experience with the same person the previous day—being scolded and hung up on. After insisting I just wanted to check in, the agent refused and told me to find another hotel. I’ve stayed here for months on long-term contracts, and this treatment was appalling. Now I have to resolve the refund with Expedia. I do not recommend this hotel after such an unacceptable experience.

Was a great time breakfast was good gym was good room was great

Horrible service when it came to the towels and the tv had problems

This was such an unexpected surprise. It was so so nice and convenient to LAX

1st hotel I’ve ever been to with a bad tv connection.

I have stayed here on several occasions and have to say there are aspects that have gone down hill on this trip. Firstly they have started charging for car parking which is a pure and simple money grab, they do not need to charge as no one other the hotel guests would use the car park. Secondly stayed for five nights and only had the maid visit once which never used to be the case

Exceptional

Location Smelled awful

Smelled awful

Clean room , kind front desk, nice rooms excellent hot water

OK

Spacious room and bathroom

Location and staff was amazing, very close to LAX and the freeway The cleanliness of the carpet and there was a huge noticeable stain on the sofa.

Location and staff was amazing, very close to LAX and the freeway The cleanliness of the carpet and there was a huge noticeable stain on the sofa.

Exceptional

Yes

very good

Lots of things in the room were non operational.

Superb

Breakfast was limited to one item but was well prepared. Service was very good. Room was very clean, but room service is only done every other day. Also, they advertise parking is included but even though it is self-served they charge for it. Location is convenient.

Superb

Staff was great, very helpful, flexible, friendly and accomodating.. meeting room was also perfect.. 5-Stars all the way around

The hotel itself was nice. But we had several problems during our one week stay. We had two rooms on the third floor both had queen size beds. The bathroom for us was an issue. It had a sliding door with no lock very heavy door by the way. When you closed it, it had a large gap on each side that you could clearly see the person showering or going to the bathroom. So if anybody walked up towards the door to leave, they could see what was going on in the bathroom. The next problem was they told us they would clean our room every three days but every day we would get clean towels and our trash thrown. One of our rooms was never cleaned the whole time we were There. The trash was overflowing. We didn’t get towels. It was never picked up. We asked several times for it to be picked up and it never happened. The other room only got cleaned once because I saw the person in the hallway and they asked me if I wanted it cleaned and I said yes. But again, no towels no toilet paper no throwing the trash. If we wanted something we had to go down to the lobby to pick it up ourselves. The pool was ice cold there was no towels by the pool. We were told someone would bring some out to us that never happened. They had a little restaurant on the first floor. We went for breakfast. We’re waiting to be seated. We were told we had to order and pay at the stand. Then we could seat ourselves and the food would be brought out. Which was strange because if you wanted to add something you had to pay 1s

Staff was super helpful and friendly. Breakfeast was good and it was close to everything.

Nice place to stay

Half the lights in the room did not work, the shower does not close so every time you shower water flood the floor of the bathroom, when we inquired about it at the front desk the lady was rude and said “all our rooms have that”, the bathroom door doesn’t close all the way and we had to jam a wash cloth in the doorjam just to have some privacy when using the restroom as there is a huge mirror right outside the bathroom and if the door is open whoever is on the bed gets a view of you in the bathroom.

NA

Check in and out was quick and great. Room clean, with comfortable bedding. Great nice rest and use of room.

Definitely recommended!

I wanted to experience what other travelers have; however this hotel fell short for us. Upon checking in, the front desk area was dirty, food crumbs everywhere, just looked sticky and dirty. The elevators never looked clean. Our room was clean and average. We experienced a toilet backup around 9 PM on our second night and the front desk had trouble finding a plunger as the electrician/maintenance was gone already. When I asked how are we supposed to use the restroom for the night they stumbled. They initially tried to find a plunger but called back saying they could not find one but could comp me two breakfast tixs for the inconvenience …that’s when I said if you can’t fix it i need another remedy like finding a different hotel and a refund for the stay. They said they would get back to me. Got a follow up call they found a plunger and would still give me the breakfast tixs (which I never got). And housekeeping, unfortunately never got during our stay. We had to ask for extra towels from hotel staff. I’ll pass on this brand in the future.

Room was ok but the water didn’t really get the hot during the day. Food too pricey. I suggest free breakfast of some sort. Who wants to pay for food on vacation for all 3 meals?

The staff was very nice and courteous and helpful. We did see (not heard) a few pets at the hotel everyone seemed happy there

Clean room attentive staff

Everything was great! Clean rooms and comfortable bed. Front desk was friendly and professional. Would stay here again. Walls are a bit thin. Location is about a five minute drive to downtown. Great place for a night or two. Parking is $27 daily.

Nice hotel. Great staff

Great location. Clean room. Friendly staff.

We got there late at night. The shower was missing the shower curtain, so we had to be moved to another room that did have a shower curtain. I found a lot of hair on the floor from previous guests. There was no laundromat at this hotel, the pool wasn’t heated. No microwave in the room, and no small freezer in the small fridge unit.

Comfortable beds

Property was nice and clean. The room was nice and clean. Everybody was very nice. Very enjoyable kind of hitting out of traffic, but I love it.

Clean room, friendly staff and wifi

Excellent stay, front desk staff were fantastic. They gave recommendations for sights to visit, transportation, and food. Very helpful!

This place was really clean and the staff was super nice me and my family enjoy out stay

The hotel itself was nice and the bartender, Damian was amazing and the food we ordered from the bar was really good! My only disappointment was the check in with Emily who put us in a handicap room stating it was the only room left and I had no guarantee in the room I picked because I went through a 3rd party. I immediately went to their website and there was one room left that she could have given us. Didn’t appreciate the lie. The room was still nice just no shower door. Great location with lots of eating options.

The staff gave me a lower grade room without notice at the front desks. When I called the best resolution they offered was free breakfast, who I had already paid for

I was able to check in early, staff was very helpful and friendly!! The room was absolutely fabulous 😍

The hotel itself was fine - cozy beds, clean and quiet room, close to the airport. Their shuttle service is not great. They offer free airport shuttle but it’s only free during certain hours then you have to pay … a lot. They also don’t have a water refill station besides from a sink.

stay was great

It was super nice. The only thing no one came to clean or change towels.

Great customer service, spacious rooms and clean!

Decent rooms at

Clean and friendly staff

They should lets us know that the water bottle is not complementary water that you have to pay for it!

Could have given excellent but our last day no hot water maybe i can get a discount will definitely change to excellent

Pleasant and clean

Rooms were very dusty

The room was nice but the curtains had some stains on them. Additionally the overall fragrance they use in the room and hotel are to strong and irritated by allergies.

Arriving on 02/20/26 we came from out of town. We are frequent visitors of the Cambria LAX. On 02/21/26 our shower wasn’t working. We had to take a cold shower because their boilers are new and electric. They had to reset it and it was going to take several hours. Which delayed our events we came to attend. However the manager Kiana Bland was very rude to us after informing her that our shower did not produce any hot water. Telling us we can check out and go to another hotel. Which would be an inconvenience to us. When we asked for the corporate number she gave us the wrong number. Here it is day two 02/22/26 The front desk receptionist with the red braids lied to my face saying that there was nothing wrong with the water boilers. So I requested for maintenance to come up so they can tell her that our shower was cold. When maintenance arrived to our room he let us know that the boilers wasn’t on AGAIN. They had just reset it and it’ll be a several more hours. I’m very disappointed in the representation of this location. As a frequent visitor I will never come back here.

Front desk and bar staff was awesome.

Not much. poor value. Worse hotel I've stayed in the area. Room was completely falling apart. The night stand fell out of the wall in the middle of the night. Had a child been nearby, serious injury would have resulted.

The property has shuttle service to and from LAX. There’s a metro station a few blocks from the hotel.

Great and helpful staff and very clean room

Safe, food options in lobby and nearby

This hotel was perfect for our stay in Los Angeles. It was easy to get around by car, and they even kindly invited us to breakfast, which was very good. Thank you for everything.

the place was clean and well kept, the staff was polite and helpful. didn't eat in the restaurant because it was busy and little help, Love the bed, pillows and bedding. The room was clean and nice but there was little hot water and the sink was clogged. No coffee in the lobby or restaurant, waited for 20 minutes. just left.

Very disappointing. Front desk staffer was not a positive nor helpful representative. More customer service training should be required, as tired travelers checking in do appreciate feeling like valued customers. Very overpriced at $200+ for a motel room. Room was not very clean, mattress springs broken and had to change room. Walls are thin so you can hear everything and everyone else. 2 stars for the bartenders. Do not recommend.

Clean room, great staff! No door on the shower so it was a bit of an annoyance (designed that way - it wasn’t missing 😅)

I booked a king bed suite. Was told at check in the room was overbooked and given to someone else. No king beds were available. Since I booked through Expedia, they were unable to refund me.

Great service, clean room and delicious breakfast

Samantha (the Director of First Impressions at the front desk) made us feel very welcomed and organized airport shuttles, new bookings and printing requests, pleasantly and effortlessly. My go to hotel whenever transiting thru LA

The only issue is that housekeeping must be requested before coming. The 3 day thing isn't convenient. I replied to texts and the in app message but no one responded.

Quite big rooms. Good comfortable beds. Lots of food options near by.

Great staff

Very clean, great shuttle service, and very comfortable beds

I didn’t eat breakfast at this motel, but the service for dinner and drinks was exceptional.

* Had to wait over an hour for the hotel shuttle to pick us up from the airport. Called multiple times. * The Air Conditioner was very loud and made it nearly impossible to sleep.

Nice

It was nice when we first went in but no one checked to give us coffee the next day for our 2nd morning we needed coffee.

Stayed 4 nights and had to ask for towels multiple times.. they said they will clean on the 3rd night and never did clean at all.. We ran out of hot water one day. Most Cambrian are nice but I was disappointed with this one.

Clean, quiet, friendly staff.

Yes the cleaning staff did not clean room for entire stay. No clean towels.

After driving seven hours to reach the hotel, this was very disappointing. When I entered the room on the fifth floor, I was especially upset that no one had communicated the reason for the change. I have been using this Cambria Hotel for nearly 15 years whenever I need to stay close to LAX, and this was the most disappointing experience I have had there. Clear and courteous communication is a basic expectation in hospitality, and I believe this situation could have been handled much more professionally

Very good

The hotel is DIRTY! They have bed bugs and they they don’t wash their sheets properly

We were forced to stay overnight, but the sofa still did not have proper bedding, and the hotel was unable to provide an equivalent accommodation. As a result, we were unable to rest properly last night, which significantly impacted our stay. I am requesting a refund or partial refund due to hotel fault.

They charged me a pet fee at a dog friendly hotel and never asked if it was a service animal which I have documentation for. I was told to send an email with proof and I would be refunded but never was! There was also no soap in the shower and they charge $30 for parking on their property that has a parking lot ???

Overall the property was very nice. The staff at the front desk weren’t overly friendly but they did accommodate our needs and checked us in quickly. I will say my only complaint is the noise level isn’t very sound proof. We could hear the guests on each side of us clear as day, as well as the guests above us. This was a great location with easy access to the freeway, to local restaurants, the beach and the airport. We also loved how safe it felt.

Spotless and spacious rooms, delicious breakfast (more options compared to other similar hotels), great amenities, very accommodating staff

Everything but the hours the bar was open. I've stayed at other Cambria properties and their bars were open much longer than the one in El Segundo.

We had dinner in the lounge. Damian was an excellent server; personable and efficient Not all the lights worked

The room was clean and the breakfast was great. paying for parking

I accidently left my jacket in the room. When I realized it, I called and they had it for me! The best staff works there. Thanks.

Great and friendly staff, clean rooms very comfortable

Very friendly, was able to store our luggage till check in time and was able to get all of our rooms on the same floor I wish the bathroom door was able to lock, and would have been nice if you didn’t have to pay for the breakfast they offered. Plus the shuttle from hotel to airport I wouldn’t recommend, he drives to fast and didn’t drop off at the right airline.

They are amazing

Nice

Great service. Airport shuttle service was excellent.

The staff was rude, dismissive, and condescending. When we asked questions about things we were unfamiliar with, we were treated as if we were an inconvenience rather than paying guests. Requests were met with a lack of urgency or care, and overall attentiveness was severely lacking. Given the cost of this stay, the conditions and service provided were unacceptable. I will not be staying here again and will be contacting corporate to formally report this experience. I do not recommend this hotel to anyone and strongly believe that significant changes need to be made, as the current standards are far below what is expected.

Staff was extremely helpful and very kind and housekeeping was excellent this hotel was overall great

Staff members with a very bad attitude(front desk as well as cleaning staff)common areas were not cleaned often.Nothing close to the other Cambrias .

Did not have breakfast

Room was clean and comfy, no free shuttle after 10 or 11

Great experience

Clean and quiet. Convenient with transportation to the airport.

Inadequate pillows, bed sheets, and bed covers. The service needs to improve.

Breakfast was good, 45 minute wait for shuttle at airport. Only glasses were 2 coffee cups.

The receptionist was very rude.

Room was spotless!! Smart tv, great location saved us from the storm. Close to Long Beach terminal as well.

Clean room

Very good stay, spacious and clean room. Pleasant and varied breakfast. The only downside is that a laundry service was mentioned, but it does not exist.

Clean room

Comfort hospitality style staff beyond amazing. We loved our stay and will definitely stay here again!!!

Everything was great. It was quiet, the staff was friendly, and the bed was comfortable. The only thing that bothered me was someone else's hair was in the shower, but otherwise eveything was very clean.

For breakfast we had eggs, sausages, pancakes, with a yogurt fruit bowl. They also had a few other options as well.

Loved my experience at Cambria. It feels new and everything was clean. You just need to ask for room service the same morning. Parking is also cheaper than other hotel in the area

The room and staff were great

airport shuttle telephone number or hotel number not provided in our email

We were warmly welcomed the moment we arrived with a warm smile and cool bottles of water. Our room was very clean and the style up to date. We were treated to a complimentary appetizer at the sports bar and enjoyed a very delicious platter of nachos. The bartender/server was absolutely delightful. Our stay was wonderful.

The hotel was a nice place

Alright

I was so pleasantly surprised by everything: super nice staff, clean hotel, super clean and quiet room. I was in from an international flight, so I ate a little in the restaurant and then for their breakfast buffet in the AM and everything was great. Clearly, there is some great management here because the staff were all happy and friendly.

It was a truly awful experience in so many ways. I travel a lot on personal and on business, and this was the worst hotel / lodging experience that I have ever had in over 25 years.

Room clean

I enjoyed my stay at The Cambria with my son! It was close enough to the beach and close to SoFi stadium. The staff was great and was sure to check in on us and provide anything we needed.

Everything was great... Everything

The appliance could be better & the shower doesn’t have a shower door .. that’s different water on everywhere on the floor lol not kool ‼️

Also — whatever new app they are using is so confusing. I paid for parking at 9 pm and the next day at around 11 am I got a notification that the session was over. So $30 isn’t even for 24 hours? What the hell

room was spotless and staff very helpful and friendly

The front desk lady was very nice and helpful in making sure my stay was great. My only complaint is that they did not have secured WiFi only an open network so I couldn’t use it. Also the hanger restaurant did not have regular drink options on their online ordering but the food was great!

Great hotel.

Room cleanliness

Horrible horrible experience! Staff rude! Waited over an hour for the airport shuttle. No shuttle in the morning that was promised. Miserable—Woukd never ever stay there again!!!!

Nice room, friendly staff!

This isn't a 4-star hotel; there was no shower door in the bathroom, the mattress was so flat it felt like I was sleeping on the floor, and the main door to the hotel room had a crack that allowed the guest outside in the hallway to see into the room. Why rate the hotel when guests don't get that 4-star experience everything about businesses is fake now is no authentication is just all lies.

I was assigned a room on a floor that was not clean. I requested another room and was upgraded to a room with an AC unit that was broken and a phone that didn't work. The room was clean and once I learned how to get the heater to work, I was very comfortable. When I reported these issues, I was given a free breakfast voucher as an accommodation for the inconveniences. The breakfast was good and the service even better. Overall it was a good stay.

Bathroom with a lot of mold, sheets torn and very unconfortable bed.

Hotel was nice & clean, room was clean. Staff were nice

Front desk staff pleasant. Housekeeping never cleaned the room for 3 night stay. The wooden bed frames were dangerous, as I scrapped my shin and calf. Breakfast buffet was subpar, food was barely warm and food was not replenished,even though 1 hour was remaining.

Did not use the Shuttle service or eat at the hotel.

Easy access to the airport and where we wanted to be. Breakfast was fresh and convenient.

The staff was kind and courteous. The room is clean.

Very nice place.

No

Yes!!

Will stay again

The room wasn't as clean as I was hoping, the hallway was loud, and we could hear everything. I also felt like a voucher for at least one night should have come with the room.

Clean room very nice staff

--- Casual Version: Honestly, it was a pretty disappointing stay. I booked a room with a king bed, but when we arrived, they told us they didn’t have one available. The guy at the front desk said room types are only guaranteed if you book directly through the Choice website. It was late and we didn’t have any other options, so my wife and I had to take a room with two queen beds instead. We had also booked the room with breakfast included, but the front desk didn’t give us the breakfast voucher at check-in. The next morning we found out we needed it, which was really awkward. On top of that, the mattresses didn’t even fit the bed frames—they were smaller than the frames, so you actually had to step on the frame to get on the bed. Never seen anything like that before. BTW, i paid at least $24 more than other comparable options available, with the hope that Cambria experience would me much better and worth extea $24. Will for sure find a better option next time.

Great place and facility

Cleanliness of the hotel

Good

Clean and everything was easy

Beautiful room. Great staff.

Rooms were nice and quiet. Connie and location. It gets the job done.

My $100 was deducted from my gift card balance but not actually used towards my hotel bill as it should have been so I paid more than expected. Bath tub needed some deep cleaning and you had to request cleaning services every single day which is not a convenience at all. But the lobby scent was the best I have ever smelled and it made my stay that much more pleasant.

Great! No complaints

Clean room even after request.

8/10

Rooms were clean. staff was friendly.

Great stay as usual.

Overall clean

We called to see if we were able to check in a little early because we had to attend a wedding before the check in time and were told it was not possible which we totally understand. When we were finished with the wedding I checked in and was told our reservation was canceled because it was a no show, however we were never contacted to confirm. We were still very understanding and was sorted out. The following morning we were woken up by what we assumed was laundry. I think our room was placed above the laundry area so our room was loud and shaking on and off. Also 2 separate times staff knocked on our door to clean the room starting at 9 am even though we had the privacy sign. The last time we were getting ready and not dressed and they opened the door because they didn't hear us answering to their knocking. The gentlemen told us that he was sorry and the front desk told told him that we had checked out, which we never did. It wasn't the best experience and highly uncomfortable

Overall it was a good stay, but staffing challenges meant having to wait on breakfast some mornings and one night the kitchen did not open.

Hotel was sold out and couldn’t get me a room. Compensation of $50 one key covers my uber charges to/from the cambria to another hotel and back . I don’t trust booking through hotels.com

Beds were not comfortable

Clean room, close to airport but not too close.

Nice staff and place … just the fire doesn’t stay on long

Best staff ever!

The Cambria served its purpose for our stay and offered a good central location. As far as the hotel room, bit of a miss, room noise can be quite loud due to thin walls, especially near the elevators. The cleanliness was another factor, not in a good way. The sheets had a blood stain on them, random people’s hair left in obvious to clean areas, the showers drain clogged and would pool at you feet, soap/shampoo provided were never refilled, 27$ a night to park. Too many misses to want to stay here again.

The room was clean. Maybe one more set of towels in room would have been nice.

the room was not cleaned daily despite repeated requests for housekeeping services to service the room. Also they ran out of clean towels morning of check out which is ridiculous.

The room was nice and clean. The bartender was great. The reception staff weren’t welcoming and gave me no info about the place (lift, room number, wifi etc). Also the $200 charge to my cc seemed excessive and I’m not clear when I ll get it refunded.

The cleanliness of the room did not meet expectations, and the bed was not comfortable, which impacted the overall quality of the stay.

We were delayed coming in but the hotel ans shuttlr and staff was so attentive

Clean room, attentive staff and very accommodating.

Unfortunately pool was cold. Supposed to be heated. Locale of hotel kinda weird but is quiet. Didn't clean my room either

I waited at the front desk for like 10 minutes before someone actually came to the front desk. Seem like it was only one person working the front desk at that time. Other than that, the stay was completely fine.

I’ve stayed here several times and the service was much better on those stays compared to this time. We’ve always been allowed to check in an hour early but this time we couldn’t without paying $50 since “none of the rooms were cleaned” so we’d have to pay them to prioritize our room. I think the lie offended me more than the price did. Well, that and her condescending manner of telling me about not being able to check in. We went to Manhattan Beach - highly recommend. Anyway, came back a little over an hour later and all of a sudden all the rooms were ready - for us and another 20 reservations. Then we get in the room - no bath soap, not enough towels, less than half a roll of to, etc. We had to go to the desk to get towels & tp. After the 2nd day we requested room service and still no bath soap or hand towels. Not major but the attitude from the front desk receptionist just made it feel personal. I’ve managed hotels before. Guest service is the most important differentiator. I’ll definitely stay at Aloft next time.

alles super nur die Zimmer machen sehr hellhörig

However, the lack of provision for breakfast meals to customer is to say tge least, not encouraging and disappointing.

Quick and easy. Clean and affordable.

Pretty chill place. O

Netflix kept cutting off while watching movie .

Staff seemed disorganized and check in took a very long time. Rooms were not ready at check in time because they were not cleaned yet.

No shuttle after 11p if even for a fee No on site coffee or tea after breakfast ends

2. Shampoo bottle was empty, requested refill and for towels and coffee as well, no response. When housekeeping finally came two days later, they still didn't refill the bottle. 3. Reserved a suite. Arrived at 5pm, no rooms available. Switched me to a regular room, did not refund the difference in price, gave me a free breakfast buffet instead. 4. Shower line drain was clogged, had to take quick showers so that the shower wouldn't overflow. 5. No trash liners, cans were gross. 6. Shower was mildew-y and dirty. 7. Front desk staff was nice, considering what they were having to deal with. 8. Bed was clean.

Great staff great stay

I always stay here when i'm in LA. Feels like home

Room was not available upon arrival, may be a short wait for rooms. Looby has nice bar and rooms are comfy.

The hotel was very nice but know that it is a ways out from the airport. They did send a shuttle, but the wait was about 20 minutes. For the price of the room - which was clean and comfortable - it was worth it!

Our stay was comfortable and would return if needed a hotel in area of LAX and or Stadium

Would not recommend. Rooms were dirty and the front desk staff were room.

I arrived at 10 p.m., but was arrogantly told to wait an hour because the room wasn’t ready. When I rightfully complained, they said, “If you have a complaint, tell Expedia. If you keep complaining, we’ll cancel your reservation,” in a very condescending and overbearing manner. The staff here are truly the worst.

Great experience

I’ve stayed at the Cambria in Anaheim before and it has always been a pleasant stay. In the other hand my stay at Cambria LAX was not so great, the room seemed a bit rough. The lights didn’t work we had to use the lamps from the night stand and dresser. Curtains were dirty and looked old. The bathroom had some mold around the corners of the wall and the sink faucet had white rust. Other than that their airport parking service was good I parked there for 18 days.

Friendly and helpful staff! Transportation to and from the airport was easy to navigate and oh so convenient!

Great hotel overall. Best 4 star I've ever stayed at. Really clean. Great location, staff. Prices are very reasonable.

Nice

Loved the hotel only downside was the weird barn door for the bathroom door. Didn't fully close or lock which was uncomfortable

Great location, near Ontario Mills and Victoria Gardens. I would definitely stay here again.

Nice place

The staff seemed to be so preoccupied with certain guests that they couldn't always meet our needs timely.

Nice hotel close to LAX and SoFi. Was very comfortable and clean. I would stay here again!

Rooms are so beautiful

Very nice property

Only one Elevator was operational during my stay (July 7- July 8th , made the wait to get to and from my room a bit lengthy. Outside of that it was a good stay

Staff was nice. Only 1 elevator in operation, and severely delayed us during peak hours (no signage that was out of order). Asked for room to be cleaned, but no follow through. Breakfast food tasted like cardboard. Clothing iron leaking water. Safe was malfunctioning and partially damaged. Pay for self-parking is pathetic. Stayed here in 2017 and quality was much better. Greed and operational inefficiencies resulting in lower quality and less than good guest experience. Finding a new hotel in my next visit to LA.

Booked this property because it's close to Sofi Stadium. when we arrived waited 1 hour and 30 minutes for shuttle bus at night. you have to call them, and turn on your roaming, they dont have whats app or connivence way to contact them. advised us it will be a white bus pick up us in 10-15 minutes. however waited 1 hour and half no white bus came. property is very old, sound proof is very bad, I can hear people walking and moving stuff above my floor. concierge is inpatient. lots of supplies they dont have when you ask. if you can find a place with similar price dont choose to stay here

Overall this hotel is great for an overnight stop at LAX. It is safe and clean. The front of house staff were quite rude. The person at the bar was lovely. She made sure everyone was looked after with drinks while also having to serve meals. I would stay there again next time we are in LAX.

With the exception of one woman, the front desk staff was unfriendly, unhelpful with lots of attitude. The second elevator was STILL broken a month after my last visit resulting in long waits every time you needed to go to and from your room and the one working elevator reeked of pot. At check-in, the front desk announced there would be no regular housekeeping service unless I made a special request despite the fact I was staying 3 nights. When I got to my room the card key did not work so I had to wait for the elevator 2 more times to come back up with a very nice young man from maintenance who opened the door. Inside, the entire room just didn't feel clean but especially the bathroom which came complete with black and brown mold and mikdew stains all over the shower ceiling. The hotel bot "Cam" kept texting me asking if my stay was okay and what could be done to improve it. I replied about the bathroom and sent a photo of the ceiling. I never got any response. The next morn I called the front desk and asked for the room to be made up and was told only "light housekeeping" was available which translated to leaving new towels and taking the trash out. When I got back that night the trash had not been taken out and a pile of towels were left on the sink. DO NOT STAY HE

The rapid decline of this hotel has been astonishing. I have stayed here multiple for times first for work then for pleasure and it was a fine hotel until now. In a wordbterribkr.

Upon checking in, the person checking us in was not friendly, she left out important details such as parking of our vehicle and such.

This is our go to hotel while staying in LA. Easy access to the 105 freeway and near the beaches. Many chain food and stores nearby. One of the newer hotels in the area.

Great clean and comfortable hotel. Spacious rooms and nice amenities. Parking is an additional $28 per night, but there is ample parking. Several restaurants within walking distance.

Some staff members could be friendlier. Bathroom door not wide enough.

Hotel was great

The front desk staff was definitely a credit to his profession! I believe his name was Darien or Darren or Darius? Solid dude.

Sammi was amazing and so welcoming.. I loved it there wanted to stay another night but we had other plans and the bartender on 4th of July was so nice and patient and very funny .. the other Latina gal needs some bedside manner training asked her if any firework show around and she came out wit everyones been asking me idk ..but other than that wonderful time

Spacious room. Good transport facility to airport. Good variety of restaurants in the area. One of the bathroom sink drains was broken

Overall it was good. However, there was only one working elevator so that delayed getting to and from the room. Especially when carrying bags

courteous and helpful. Clean, spacious, comfortable room in excellent condition. Good wifi. Great value overnight stay with convenient airport shuttle.

The room was nice in general and the hotel was clean but we found various unknown hairs in the bed sheets, the shower, and on the sink.

Staff is professional and helpful. The room was clean.

The world's slowest elevator and not having microwaves in the rooms is a drawback. Also no vending machine in the vending area just an ice machine. The hotel bar is nice and the bartender is cool, the breakfast should be free

Easy parking and close to airport

Very friendly and warm welcoming

Nice place

The night clerk, Jessie, was amazing! Thank you!

Great staff and clean

Nice hotel, easy location near good

Good

Great service and clean

Great hotel! They offer so many options and amenities as part of their upgrade to improve my stay I didn’t take advantage of it. The next time I’m back in LA I will stay here.

Only 1 elevator working. Extended wait times. Dated decor. Charge for everything- parking, breakfast. No complimentary coffee - pay for breakfast only. Beds not very comfortable, bed frame stuck out and was easy to knock ankles/leg against. Would not recommend.

The property’s appearance is great but staff is not helpful , slightly rude . Parking is easy but the paying method is not easy I tried 5 times to pay , made me union an app to get better parking rate , still paid the 27 dollars. I tried it but I won’t be back . It’s sad because it has every potential but just little things are a big thing in a hotel .

Loved it here!!

Overall, it’s a solid choice for anyone visiting Los Angeles. I’d definitely consider staying here again! Highly recommend it for your next trip to LA!

Room we booked was not available when we checked in, the room we ended up getting did not have enough beds for the occupancy we booked for. There was blood on the sheets once we finally did get a room.

At check in, no rooms were available at almost 8pm, and had to wait almost 30 minutes for a room. Thought check in as a 3pm.

Everything was great accept they claimed to have a shuttle system, but it was an LAX shuttle system, and it was hard to make appointments with it.

Quick and easy check in. Clean room. Safe location and plenty of parking.

Very clean

Very comfortable hotel. Definitely will choose this place again!

Great customer service

Front desk staff was very rude upon checking in and checking out. It wasn’t my first stay here, but for sure is my last.

Very clean and spacious for the right price

Great employees. Excellent service. The food from the bar was limited but excellent. Breakfast was just adequate. Location was good. Quiet.

the hotel was reallly nice, very clean and has easy parking. I did not like that out of the 2 elevators, 1 has been broken for a while. Guests have to wait long time for the elevators or use the stairs.

It was a great experience!! And the staff was super nice would definitely stay here again

Amazing hotel.I would book again

The location was quiet. There's a McDonald's Starbucks, Panda Express and Panera Bread nearby. The bar/restaurant opes at 4p. They dont vacuum the hallways regularly.

Staff were very rude, hotel room was noisy. The staff were not attentive at all. I never got more towels and I stayed there for 2 nights

3rd day also same you need to call 10 times sometimes they don’t pick up the phone then remote control broke and I asked they fixed about parking they said parking available but it was 27 $ and if you want to be member they will 15$ totally trick they took deposit which is weird so I have been million hotels and at least service response was immediately but here no reception bad especially 2 person of them and breakfast very good expensive 22$ which nothing omelet , coffee bad vending machine smell so I don’t like no recommend

The property is really nice and the staff members are nice and helpful.

My tv also wasn’t working properly and it was the same thing. You had to pay for everything - no complimentary breakfast, pay for parking etc. I feel like those things should be included and there should be an overnight or around the clock onsite engineer. Otherwise the stay was good, the place was clean, I felt safe and it’s quiet.

Restaurant and room were nice

this is a 3-star Prop, not a 4!

The hotel is great not to upscale but definitely not down scaled beautiful lobby area and pool. I just think the showers need doors. The floors in the bathrooms were wet all the time.

Canceled our room at 6:30pm the day we were supposed to checking.

They gave my room away before I arrived! I landed late evening from Hawaii, and upon landing had to scramble to find a new hotel in LA. Not pleased at all. This was prepaid at time of booking. Will not use this hotel again in the future.

Took a really long time to check-in, something about 3rd party bookings being an issue/overbooked?

Good location close to LAX, clean, easy access to good food options.

Arrive a bit after 6 pm and our room was not ready. Another couple traveling with us arrive 10 min later and received their room right away. We had the same room reservations too. Bar tender was fantastic he saved this review from being worse.

Goid

Nice hotel and their staff members are really nice.

the staff and service were amazing. the only thing i did not like was the fact that the showers don’t have an actual door. just half of the shower was covered with glass. just an oddly placed towel in an attempt to keep the water from getting on the floor instead of an actual door. other than that small downside it was great.

It was clean and pleasant.

I had a great time and stay at this hotel! Can’t wait to come back!