WoodSpring Suites Fayetteville I-49

Inexpensive. Not clean.

I’ve stayed in rundown motels and I know what to expect and what I’m getting for my money. But this place was unacceptable and for around $90 a night it’s upsetting. There were so many bugs in my room. And everything was extremely dirty. When I first got to my room I killed around 20 bugs crawling on the floor, walls, countertop, and fridge door. I was grossed out but gave the place a chance. When I got back to my room later in the evening and turned the lights on to discover tons of bugs crawling all over my bed and my kids bed I quickly packed up and left to stay elsewhere. I contacted the hotel and they gave a full refund without any hassle which was appreciated and that was the best part about the whole experience.

We were refused service and were never checked into our room. The attendant had horrible customer service.

Awful Just awful

Never forgot check in

Just awful

!

Location and price More breakfast selection and construction

Location and price More breakfast selection and construction

Superb

Nothing to like the staff are nothing but liers They refused to rent to me so services i paid for were not recieved due to there discriminatory attitudes so i called my credit card company to file a charge back for services not recieved after multiple attempts of trying to resolve the issue they cant even keep there story straight after saying your payment to them was invalid so i will have my money returned to me as i did not cancel my stay they threatened to call the police on me if i didnt leave so you owe me money my credit card company has already filed an investigation into the issue any attempts to refuse returning my money will be met with a civil lawsuit as your non refundable policy only counts if i canceled the stay which i didnt they refused me service and got baligerant with me. my advice dont do business with them they are already on my lawsuit list and i have already spoken with my Lawyer to understand of my rights i will not tolerate refusal!!! Nor will i ever use booking.com again in fact i plan to make it known you are untrustworthy in payment completion if you refuse to cooperate in refunding my money

Elevator sounded weird but it worked.

I messaged hotel during business hours indicating I would be checking in late. No reply received. I arrive at hotel and check in desk is closed. There is a phone located next to check in desk for late check ins. I call multiple times and can hear the phone ringing on the other side of the barrier covering front desk. I was there for over 25 min with no worker in sight and no help. I go to the hotel next door to book a different room and ask about WoodSpring. I am told it was a blessing in disguise that we weren’t able to check in. The hotel is filthy, bugs reported and my experience happens all the time. Do not go here. Please avoid!

They wouldn't let us check in because they said their system was down so we had to pay extra for a room at another hotel. When I called the next day to see if their system was back up so we could check in for the rest of our booked and paid for stay, I was informed that because we didn't check in the night before, our reservation was canceled and given to someone else. We were over 3 hours away from home with no place to stay as every hotel was booked due to college graduation and last home baseball game. I am very disappointed and angry at the whole situation and DO NOT recommend this place!!!!

They wouldn't let us check in because they said their system was down so we had to pay extra for a room at another hotel. When I called the next day to see if their system was back up so we could check in for the rest of our booked and paid for stay, I was informed that because we didn't check in the night before, our reservation was canceled and given to someone else. We were over 3 hours away from home with no place to stay as every hotel was booked due to college graduation and last home baseball game. I am very disappointed and angry at the whole situation and DO NOT recommend this place!!!!

Vent-a-Hood hasn't been cleaned in years. Light and fan didn't work. The entry door was so quirky that the staff had to explain exactly how to open it or you'd never get in. Looks okay outside but the inside is BEAT UP.

When I arrived to my first room, there were beer cans in the trash can, room smelled like smoke, toilet was running and dirty. The nice guy working the desk did switch me to a new room. That room had been cleaned but the pillow cases were yellow, the smell of room was so bad that it was hard to breathe. I left property immediately because I could not sleep there.

Close to where I needed to be There clan air policy doesn't include mold. The first floor elevator area reeked of a musty mold smell that would make me nauseous

Close to where I needed to be There clan air policy doesn't include mold. The first floor elevator area reeked of a musty mold smell that would make me nauseous

Property smelt VERY STRONGLY of cat pee and had roaches in the room. The staff was very helpful and friendly though.

Bad

The staff provided great service. In our room the floor was peeling off of the ground, the sink had not been cleaned and the bathroom was filthy.

What made this worse was being told to contact Expedia for cancellation, even though the issue was entirely on the hotel’s side. As a guest, this is unacceptable. If a hotel cannot honor confirmed bookings, there should at least be a clear contingency plan or immediate resolution. This caused a complete waste of time and unnecessary stress. Be cautious when booking through third-party platforms. If something goes wrong, you may be left dealing with both sides and getting no immediate resolution.

Lobby and entryway smelled like cat piss. Really bad. I would have moved hotels but I got in super late

It was the worst place I ever stayed at. It was filthy, the sink in the bathroom was pouring water out of it. The whole place reeked of Marijuana. I actually witnessed a guy smoking pot sitting outside. There was cockroaches and the room smelled of pot and mold. I spent my whole night coughing from the mold. Vending machines didn't work and it was supposed to be a smoke free facility but I smelled cigarette smoke and Marijuana all night long.

Nothing to like the staff are nothing but liers They refused to rent to me so services i paid for were not recieved due to there discriminatory attitudes so i called my credit card company to file a charge back for services not recieved after multiple attempts of trying to resolve the issue they cant even keep there story straight after saying your payment to them was invalid so i will have my money returned to me as i did not cancel my stay they threatened to call the police on me if i didnt leave so you owe me money my credit card company has already filed an investigation into the issue any attempts to refuse returning my money will be met with a civil lawsuit as your non refundable policy only counts if i canceled the stay which i didnt they refused me service and got baligerant with me. my advice dont do business with them they are already on my lawsuit list and i have already spoken with my Lawyer to understand of my rights i will not tolerate refusal!!! Nor will i ever use booking.com again in fact i plan to make it known you are untrustworthy in payment completion if you refuse to cooperate in refunding my money

The whole hotel was infested with roaches. The hotel staff knew and still decided to check me into a room. I walked in and saw 4 crawling on the floor and walls by the window. I went down to let them know and she knew exactly what was going on. She told me to contact hotels.com for a refund. I did NOT stay here and was only in the building for less than 1 hour!

All of the important things were clean but the kitchen area could have used a bit more attention.

Exceptional

Terrible in every way.

The condition of the room was completely unacceptable. The bedding was visibly dirty, and the loveseat in the room was damaged with multiple holes. To make matters worse, the elevator stopped working during our stay which added the overall inconvenience. I brought these issues to the attention of the front desk, but no one offered any effort to resolve them. I was not offered clean sheets or an alternative room. Due to the unsanitary and uncomfortable conditions we did not feel safe staying in the room and had to sleep our car and checked out a day early. The experience was extremely disappointing and far below any reasonable standard of hospitality.

Pleasant

Nasty dump and it stinks

Terrible experience

Quieren regresar el dinero

No dishes or utensils in rooms and could use a few maintenance touch ups but overall it was a nice stay. Quiet area, convenient location.

Fro

Bad

so at around 10:00pm in the night, I was on my own to find another place to stay the night after a 6 hour drive.

They did not allow check on after 10 pm. I travelled all day, got there at 11:30 and was not able to check in

Staff was slow and rude. They were overbooked so we didn’t even get a room that we reserved

Made a reservation at 3pm and paid in full for room. At 1030pm after a night out and drinking I was denied my room due to errors on hotels end. Instead of helping me the desk clerk threatened police if we didn’t leave immediately when we did nothing wrong. Was left to be intoxicated and in my vehicle instead of safe in a room.

Made a reservation at 3pm and paid in full for room. At 1030pm after a night out and drinking I was denied my room due to errors on hotels end. Instead of helping me the desk clerk threatened police if we didn’t leave immediately when we did nothing wrong. Was left to be intoxicated and in my vehicle instead of safe in a room.

There were no lamps on the room. The first room we were in had a bad water leak behind the sink. The bed was uncomfortable. If it was as nice on the inside as the outside they would have repeat business

Yes besides the roche

I didn’t end up staying here because of the cockroaches and the smell. The staff said they would submit something to Expedia for a refund. I prefer to reach out to Expedia and let them know to take this property off of their website. This should not be a property that they promote. I will say the staff was upfront and honest as soon as I walked in to check in, “this property has cockroaches“. I almost could’ve gotten over the cockroaches, but it was the chemical smell that got stuck on my throat. I couldn’t breathe and coughed nonstop for hours after I left. Still hoping for thst refund!

El cuarto demasiado sucio, insectos, cucarachas, lleno de animales, en la cocina, baño, camas, piso, muros, techo y no recibimos respuesta del staff solo un, no tenemos cuartos o no podemos hacer nada

The room was disgusting, the halls were gross, it smelled terrible. There were stains on the walls and floor, there was a hole in the wall of our room. It was nasty.

Front desk did the best with what they had ive stayed in alot of placss all across the us but ive never honestly seen a single roach in a hotel motel or inn but i will say Fayetteville extended stay definitely has a few

I saw a few roaches in my room and the bed reminded me of a dorm room, more than a hotel.

Floors are sticky, roaches on the floors, walls, and in the bed. Tub look like maybe was cleaned by a guest a month ago. So gross I left and went to a Holiday Inn.

Definitely could use some cleaning

Beds were decent. Definitely have a pest control problem.

Cockroaches in my room. Dirty refrigerator. Toilet ran all night.

No front desk staff; bugs, shower handle did not work so no showers, toilet barely flushed, loud drilling sounds during the night and domestic situation going on with screaming and on doors all hours of the night with no front desk staff to call so must call police; keys would never work

I wouldn't know. My room was cancelled, due to overbooking, at 8:40pm on the day of alleged check in and I was charged a cancellation fee. Thankfully Expedia was able to find me a room at another property.

Seen many roaches .. bathroom shower rod was barely hanging onto the wall.

The front access door doesn’t work half the time. Attendant just said “yeah it does that “ matter of fact. And the first floor and elevators smelled terrible. TV had zero working channels

Plenty of roaches. Shower curtain rod was pulled down in the middle and the shower curtain wouldnt stay closed

The manager was very rude. Upon arrival I noticed that my room was very dirty and had not been cleaned so they had to move us into another room. This room was cleaner but it had roaches.

Awesome

Horrible way to register. No lobby. No ice machine. It felt sketchy. I was glad to stay only for one night. Definitely not going back. $145/night is high for the accommodations.

Sweet

Shower and toilet leaked water nonstop. So the bathroom had an incredible amount of moisture all the time, so much that the light fixture was rusting. There were cockroaches crawling around in the kitchen. Unpleasant smells in the hallway. Noisy. Reception didn’t open until 9:00 am. There were homeless looking people drinking beer out in the parking lot. Furniture was old, flaky. Bathroom door lever was loose. Lighting was horrible.

Roaches EVERYWHERE

We left, we did not stay. It was so gross we drove 20 mins to a clean hotel. My husband and I killed over 5 roaches in the 20 minutes. I would not recommend this place. Front staff was nice but it didn’t make up for the room.

We were there for about an hour. After killing 10+ roaches of all different sizes, we decided to leave.

Place is absolutely filthy, wouldn’t even pay for my enemy to stay here. Air filter has ants coming out of it, AC unit looks like it came out of a 50s bar it’s that dirty. Hopefully coming back to a cold room at first it was 74.

I was very unhappy about my room and how i had to change rooms when i got there vecause they rented the room i had reserved to someone else and they charged me 14 more dollars for the room they put me in. It was dirty the bathroom was bad the toilet had urine and other bodily mattr in the bowl. It didnt have a tv and the roaches were so bad im going to gave to take my bags to the laundry mat to wash them before I go to the house to prevent taking riaches in my home. It was the worst stay and i had to pay extra for the roaches and to be without a television

There were bugs in the rooms. The front desk said the whole place is infested in bugs. They spray but can't get rid of it. I suggest you not stay here

The place was nasty and had roaches.

There are roaches all of the property and the staff knows about it and said there is nothing they can do about it.

After making a mistake in booking this property when I was attempting to book a property in a different city their front desk was unavailable for the next 16 hours while my booking agent worked tirelessly to fix the issue and get a refund in the end they refused it and wrote me in as a no show and kept the money un professional doesn't begin to describe this place don't for the love of anything book here!

Bugs in the room

Roaches EVERYWHERE. Even the front desk attendant said "they're all over the place." The bed was wobbly, the toilet never stopped running, everywhere except (thankfully) the room smelled awful. The front door where you scan your key to get in is far too fidgety and they only clean every two weeks. You have to pay extra for more towels or anything to cook with.

The shower leaked 24/7, the toilet kept running, saw roaches on room, hallway smelled like cat urine the whole time. They only gave 1 towel per person.

The property looks nice on the outside & photographs well. Our room was dreadful! Roaches everywhere!!! Window shade fell off when we tried to pull it down & hit one guest's head. Bathroom sink caulking was peeling off. Brown filth behind faucet. Bathroom door was damaged & wouldn't lock. Toilet ran constantly. Floor was dirty. Noisy because some guests were carousing in the hallway overnite. Only one electrical socket worked in the room. When we checked out, the reception area was locked & no staff was available for us to inform them of their problems. We didn't even try to have breakfast, which was part of what we paid for, because the room experience was so bad. I believe we should receive a full refund AND that Orbitz should not represent this hotel. WE'LL NEVER AGAIN STAY AT AN EXTENDED STAY PROPERTY!!!

The front door clerk would not give me my room I paid for. She said it was after 12pm but it took her 20 minutes to come down from her room after customer service told me my room number was 211. And that was about 11:40pm. Don't forget people were walking out of the building with beer bottles and some were smoking more than cigarettes at this time outside.

Looks and smells like a homeless shelter, floors were dirty, hallways were dirty, only thing that was decent was the bed was clean. I paid $160 for a night and honestly wouldn’t stay again here if someone paid me $160

We did leave our first day before ever even staying the night, due to the amount of roaches. The place is decently clean, pretty cramped though and they do have roaches in the rooms, too many to feel comfortable staying. Also as time went on, we noticed quite a few things didn’t work. We ultimately got a refund and left

First trim the toilet did not work… The second room spent time killing cockroaches

Good

Great job

Cool environment

This place was really dirty from the outside and including the inside. I had to change rooms because it was stains on the sheets and hair everywhere in the bathroom. The second room I was moved to the remote didn’t work to the tv. I also killed a few roaches while I was there. I booked for two days I only stay one.

You guys are going great

The place has cockroaches. We called the front desk, but it was after hours. So, we left and drove all night to get home. It was exhausting, disgusting and dangerous.

Hotel was overbooked and they would not honor our reservations

Amazing ser.quiet dog efficient

They cancel my hotel stay even though I booked reservations. The service desk person was rude and unhelpful.

The front desk worker was extremely rude and unaccomidating. He threatened to call on us when we asked to speak to the manager reguarding the level of service being provided. I will NEVER EVER stay at this location. It was also IMPOSSIBLE to contact any one in their company even when trying to file a complaint!

The room wasn’t cleaned when checked in

Staff was polite, check in was easy. Building smelled really weird but was clean.

Would not recommend staying at this establishment.

For $94/ night, it was awful. Rooms were shabby, lots of damage to walls and furniture, then saw roaches and I bolted.

When we first got there we had issues with check in. From the front door throughout the hotel it was obvious it had not been kept up. The smell both outside the room was terrible. The fabric on the couch in our room was torn up. There was a roach in the bathroom. No coffee anywhere. The hotel advertised free grab and go breakfast. Instead there were vending machines with sodas, ramen noodles, etc. Ive stayed in Extended Stays before and never had an experience like this. Definitely will not be going back.

I rented two rooms. One room had cockroaches so we had to share one room. To make things worse, I am having difficulty getting reimbursed for the bad room. WHAT A SCAM.

Terrible smell in the hallways. Cockroaches and spiders.

Terrible, bugs everywhere

Dirty, no water even in vending machines and massively roach infested. Disgusting

For the money paid I could have had something a lot nicer.

The only thing good about this place is the kind staff.

The hotel on the first floor had a smell of urine. After we checked in, went out, and came back at night, the room had several cockroaches. There was no staff available to talk to, tried calling the local number again no answer, then tried calling customer relations for Extended Stay but they are not open on the weekends. There were several people loitering in the parking lot as well. Yes, I took pictures of the cockroach but will spare you from posting them.

Single worst staff I have ever encountered

As I walked in to the hotel, the gentlemen seated behind the desk wasn't friendly. He was rude. Once I walked past the front door to the elevators, it smelled like pet urine. It was hard to take in. As my son and I got off the elevator, I can't even describe the smell, it was so bad! The room had pant splatter in random spots, the room smelled, there was pubic hair on the toilet-it was just disgusting!

Will use them again

This was the worst experience in 40 years of travel. Arrived at property after 10p and the parking lot was full of people hanging around cars. Felt unsafe from the start. We had to call from lobby phone to get someone to come and check in. Clerk arrived 15 minutes later, disheveled and extremely rude. The entire property smelled awful. The room was gross and filthy. The toilet had not been cleaned and had black mold growing in it. The walls were disgusting and had dark splatter all over them. The smell was a nauseating mix of urine, feces, body odor and cigarettes. We had no choice but to stay the one night. The next morning, it was worse when in the daylight we could actually see just how nasty the room was. Roaches were present, both dead and alive. We packed up and left with one night remaining. The most disgusting hotel we have ever seen. DO NOT STAY HERE regardless of the rate. It should be condemned.

I got to the hotel to check in and was refused service, the desk clerk was rude and refused to let me check in and then threatened me if I didn't leave the hotel premises. I will never book at this hotel again. After being refused service I was still charged for the room for 2 nights.

Left within minutes of arriving. Smelled like smoke, the toilet was not clean, and there bugs in bed.

You have to pay for everything towels room service lazy ass people never again

I arrived around 12:30 to the lobby being closed and a gate on the window. I had to call an automated number which rang some phone in the office but couldn’t get anyone to come check me in until I waited on hold long enough to get the over the phone help to call the attendant directly then had to wait awhile for them to show up. I’ve never had a check in experience make me feel like the hotel didn’t want me there until this visit. The room wasn’t super dirty but it was far from “clean” as well. The next morning I was woken up to the front desk clerk knocking on my door to remind me of check out which was very annoying and frustrating.

This place was filthy and the smell was horrible.

This was the dirtiest place I have ever stayed. The phone did not have a cord. How would I call for help. The office was closed 10pm to 10am. People were fighting all night. Never ever again

The staff was very rude will be fontacting corporate

There was roaches, and the floors were so so dirty we had to clean our own room the minute we got into it, but the place was nice and safe

The on call help was rude. Floors in the room were dirty. They look as if they hadn’t been cleaned in months. Stay away!!!!

This is an extended stay style property, but the clientele here are not the traveling professional that needs a hotel for a few weeks. Think “I just got out of jail or rehab and I need a place until I can get on my feet”. Check in clerk was noticeably high. Room was generally clean but in disrepair (bathroom door wouldn’t shut, shower surround peeling off wall, etc). Several residents just hanging out in the parking lot smoking and purchasing goods and services. Most of the cars in the parking lot were full of belongings. Obviously serving a purpose for some, but I will definitely stay somewhere else next time.

The smell in the hallways made me gag. Thankfully my room was not that way. Everything was dirty & the bright spotlights from the hotel next door made it impossible to have the room dark at night for sleeping. Not that you could sleep on the very hard, springy mattress. I would not have elected the extended stay but other hotels were booked so I was left with this option. I had immediate regrets & will never stay at an extended stay again.

I should’ve taken previous feedback about this hotel more seriously. There were multiple comments about cockroaches that I chose to ignore until I experienced it my self on day one. I tried to call the office as soon as I noticed them in the bathroom only to find out that the phone doesn’t work. I called front desk from my cell since I was on the third floor, Lauren apologized but she said there in nothing that can be done to spray since it’s the weekend. You have to ask for toilet paper and towels- no soap. I guarantee that that particular room has not been cleaned up since I walked on the floor and the shoes were sticking to the ground from all the grease residue from cooking, behind the bathroom door was filthy, sink not clean and both bed were squeaky jut to sit on them. This is by far the worst experience I’ve had in any hotel. I absolutely do not recommend it, please seriously consider the feedback left. I haven’t even mentioned the people outside in the parking lot sitting in their cars, area is not safe either.

This is not a hotel you want to book in advance or to stay at for a football game or visit to your college student. Our room was dirty to the point that we did not use the shower or walk barefoot. There was a constantly barking dog. The smells were bad. This is the place you stay when there are no other options.

We have stayed in Extended stay places before but this was the bottom. A Kitchen but not a glass, plate, fork or anything. No ice machine, smelled like marjiauna in the hallway and no counter space in the bathroom. My wife commented that it it seemed they were going for the absolute cheapest everything from the plastic chairs to sit in to the TV that did not respond to the remote. They also gouged the price because it was a football weekend at over an additional $85 a night over the normal weekend rate. ALL of that we would have made the best of without complaint but when we walked across the “hard wood” floors in our sock feet, the floor was nasty. I can take a lot of things in a hotel but being dirty is not one. I will tell anyone that will listen your place is a solid NO!

The young man at the desk was friendly. Beyond that I have nothing nice to say. The parking lot was full of random sketchy people wandering around. The whole building smelled like a Grateful Dead concert. Our room had guests in the form of roaches already checked in, and the room was disgusting and dirty. The office closed at 10pm, I had checked in about 9pm, got keys and went to grab dinner before seeing room. No way I was staying there. I reached out to hotels com for help. They attempted to contact property w no luck. So I am out $400+ and out another $400+ for a clean room. I am beyond furious and will continue to try and get my money back. Do Not stay here ever....ever, ever, ever

Dirty and in very poor condition. Halls and elevator smelled bad. Our room had things smeared on the headboard, one wall appeared to have mildew growing, bathroom light fixture covered in rust, bathroom floor warped and filthy in corners. Very limited items supplied - no hair dryer, no Kleenex, no bedside lamp, no drapes over broken mini blinds. Very disappointing.

This hotel was ridiculously over-priced and DIRTY. The shower was dirty, floor was sticky & there were BUGS.

I have never just left a hotel and asked for a refund.

Worst hotel we have stayed in in 30 years

will never go back

Smelled like smoke.

First, I did not feel very welcome by the staff. There was no “good mornings” or “how is your stay” or anything. Most of the time the staff behind the desks were zoned into their tablets/computers. There was a lack of social awareness. Second, the door to get into the main part of the hotel was very inconvenient to use. You had to use your room key for entry and then turn the handle all the way down for door to work. I understand it is probably for safety reasons, but when the staff at the front desk mentioned it is a bad door and hard to use…why not fix it? The room was putrid. Walk in and there is a musty/stale smell. The fridge and microwave was not cleaned at all. The fridge had a cardboard (probably the bottom from a 12 pack) stuck to the fridge inside. The microwave had crumbs all over. The bathroom tub was insulting. Slime and residue was still in the tub. The fact that I had to wear flip flops while showering is embarrassing. Strands of hair on the toilet immediately points to the fact that this room (and possibly others) was not cleaned. And one bar of soap? No shampoo or conditioner bottles? The kitchen area had no utensils or cooking wear to use…even though I wouldn’t want to use anything. I didn’t even sleep under covers because of possibility of bed bugs. This was an America Extended Stay Select Suites? Yeah right

We are here for a school trip. The hotel is dirty, it's poorly staffed. I went and bought bleach spray/disinfectant wipes and Lysol spray to get us through one night. Had it not been for a school trip, I would have left.

Upon checking in and getting to our room, we found it was beyond disgusting. Completely dated, looks to have never been cleaned. We immediately went down to get a refund and went to stay some place else. I was told my card was credited, but I'm still waiting to see if that actually happens.

There was not any staff available for quite some time to check me in. There was trash on the floor. It smelled. So, I did not stay there. I need a full refund. The manager left a sign which was hand written that they were not available. There was a woman somewhere coughing and gagging. I felt I might get bed bugs. I would not recommend this property to anyone!!

I booked for my wife. She left after 30 minutes. Said it was disgusting, dirty, and basically a place where people go get a room for an hour. Staff was uninterested to care. Shouldn’t even be an option on Expedia. No refund of course.

The Property was very convenient to everything in the area. It was noisy during the night. The people working there was very nice.

Do not want 1 night stays.

It was very disappointing. The entire building stunk like cigarettes. There was roaches in the bathroom. Someone had a dog in there room barking. Beds were uncomfortable. Was not worth what they charge. Very, very disappointed. No one was at the desk to help if you needed anything.

Went to our room looked around. There were bugs. The room smelled. No comforter on the bed. We went back to the front desk and I told them we were not staying. The lady that checked us in gave us a refund. This hotel should be shut down by the health department.

The room was less than clean and we saw several roaches. I was very disappointed. Won't stay here again!

It was a lot to deal with. If every hotel is full I'd say go for it. But it's not the best hotel around. It just wasn't as great as the pictures look. The beds were uncomfortable and my husband and I ended up leaving early. I even saw a roach so..

It was not great. Water was leaking from the ceiling immediately when you passed the front desk. The bed sheets, blankets and comforters as well as the shower had other people’s hair on them. The floor had spills on them. The remote for the tv would not change the channel. It was SO not worth $130. If I could have packed up and left I definitely would have opted for that.

Cheap and run down would not recommend

I had no reservations at any of the Extended Stay Hotels in NW Arkansas!! No one could find my reservation so I went elsewhere. What happened to my reservation??

Was not really told that staff would be unavailable at night or at check out.

Property looks great on the outside. Our room appeared clean with everything in working order. As soon as we turned the lights off at bedtime, the roaches started coming out. Freaked me out. I will never stay there again!!!

Once. Checked in found roaches crawling on everything. My kids was horrified and we left at 1 am

Staff was friendly and helpful.

The room was filthy. The floors were disgusting and the counters as well. We tried to get an extra towel and wash cloth and they wanted to charge us 11 dollars. Ridiculous. Staff was very uncaring and inattentive.

No customer service, had to pay to have fresh towels and no extra pillows nothing in the kitchen to accommodate you. Terrible bed, knock on our door 3 hours before we were going to check out when we already received a reminder for when check out is no one to greet us on arrival will never use again

Much nicer on the outside than on the inside. Smelled a little funky and there was a hole in the wall with a tissue stuffed into it in our room...? It worked for one night, but probably wouldn't stay any longer than that.

"Simple done better" is a fair assessment. I would stay again though my spouse would not - too much like their old Army barracks for their taste.

Hotel very smelly and not very clean.

Evening and day time staff were helpful. Room condition (118) worst i have ever experienced, i come to Fayetteville often but I will never select this location again. Was allowed to switch rooms, however, it too was infested with roaches, thank goodness there was a wal-mart close by, had to fumigate and disinfect. Track Fan!

Nothing