Hyatt Select Galveston - Beachfront

Beach view wasn’t great. The rooms all smelled like paint, the grass needed mowed and the trash around facilities was terrible

The fridge didn't work,I couldnt change the thermostat on the ac

Love it

Magnolia Tx

We requested an ocean view got a partial corner. That was a disappointment. The Room was big and spacious. Location was great.

I had a very pleasant stay at this hotel. The room was clean and comfortable, the staff was friendly and helpful, and the breakfast was very good. Overall, I was very satisfied with the service and the facilities. The only downside was the pool. It was quite small for the number of guests, and since it was indoors and enclosed, the noise echoed a lot, making it feel crowded and loud. Other than that, everything was excellent, and I would gladly stay here again.

Very clean and nice rooms. The staff had no idea on how the trolly worked, but that is minor. We could use the pool as well as the pool at the property next door which they also own. Right across the street from the beach. Very close to shopping, dining and what not. Loved it! WILL be back.

The beds were great and we slept well. But the overall hotel was run down. The bathroom sink only provided hot water, too hot to touch most of the time and brushing teeth was a task. The elevator was slow, we took the stairs most of the time. We registered for 4 and the room was only prepared for two, we had to get bedding for the sofa sleeper and extra towels. The lady who checked us in was harsh and breakfast was pulled at 10 on the dot, even on the weekends. Overall, all we didn’t feel especially welcome.

The cleaning staff failed to restock room prior to my arrival, therefore; I had to go to the front desk twice to get the items missing from the room ( no toilet paper in room at all and only 1 towel and 1 wash cloth) . Makes you question if the room had been properly cleaned. Indoor pool was freezing cold . Parking inconvenient. Only allowed to park in back, can not park in front of hotel or will be towed the front desk stated. Front door is located in front.

The only thing that I can complain about is that they don't put liners in the trash cans! I feel that is VERY unsanitary! People put diapers, ect all sorts of things in the cans. I know times are tough, but maybe they should pick something else to try to save money!$$$

Beautiful hotel, great location and access to quick food and beach access

2. Desayuno únicamente pan, waffles, cereal, y huevo (horneado y cocido) con café 24/7 y agua 24/7, manzanas y naranjas, no hay más. 3. Nosotros reservamos habitación con cocina, el refrigerador estaba grande, tenía para lavar trastes, NO tenía estufa, pero la verdad nos gustó bastante la habitación en general. 4. Nuestra TV dejó de funcionar después de las 11pm, parece ser que tiene hora límite 5. El parking en la fecha que fuimos se llena bastante porque es únicamente a los lados del hotel y atrás, no te puedes estacionar frente al hotel porque pertenece al estacionamiento de un restaurante externo. 6. Bastante cerca de tiendas, eso nos encantó 7. Staff muy amable, profesionales. 8. En general un 8/10, bajamos 2 puntos por la limpieza que NO es diaria, nosotros nos quedamos 2 noches y no hicieron limpieza porque es a partir de 3 noches Reservamos 10-12 junio del 2026

This property is not what it looks like in pictures at all!! Room is nice but it needs work! Don’t pay extra for beachfront view because there is none!! The pool is so nasty ! It’s green and dirty and needs to be closed! The staff told me I was lying that the pool was blue it’s not ! It’s nothing like the picture on the website!!! That nice pool is not at this property it’s dirty and nasty!!! The inside pool is not heated !! Inside pool is like an ice bath!! The breakfast is nothing worth free ! It’s nasty egg bites and waffles along with some other options if the staff will stock more of them! By 930 it was all empty and lady working wasn’t restocking nothing we had to ask for even syrup to be refilled ! They had no fruit , yogurt , cereal, creamer for coffee nothing !!! Just much attitude if you asked for something!!! Don’t offer free breakfast if you’re not keeping options available for everyone!!!! There are so many better choices of hotels in Galveston!!!

Everything was good !! Smelled good breakfast was okay it could have been better, but it was nice the bathroom was small but it was clean, the beach view was beautiful especially in the morning

The hotel doesn't have a beach view. The room's door wouldn't shut close on it's own. We'd have to apply force to close it completely. Even though the room itself seemed nice, the restroom's door wouldn't close either. Also, we didn't have any body wash. We had never encountered a hotel room with no body wash. The restaurant in front of the hotel was delicious.

Staff was great. Elevators are extremely slow, but they do make it.

Arrived early. Didn't get into almost 4 hrs after checking time. Pictures on site show stepping onto beach from HOTEL. not! You have to get across a 4 lane highway first. We also reserved a beach front view and was told that they all are. Not! Didn't pickup trash from room each day. Show a outside pool and it was on adjacent property.

Room was recently redone had wood floors breakfast did need some help but great coffee we would stay again

Exceptional

Following is very important concern on that place: 1) As you enter, you see fly flying and roof is leaking in the dining room. 2) all the carpet is dirty and smell in the hallway and most of the place. 3) bathroom has very small stall for adults, it’s good for baby 4) bathroom lock doesn’t work. 5) bedroom carpet was dirty Bedroom had bad odors 6) beds are not sturdy, felt same bed has been used for 2 decades. 7) when you go to pool , water is cold I had to jump out from pool right away. 8) cheap qualities of breakfast, very few items and apple was rotten. Needs my 100% money back for horrible stay.

Yes, the beach was directly in front of the hotel. The balconies are not facing the beach. We had a reservation for two days and when we got there we had to wait over an hour for our rooms to be ready. We were dropped off so we had to sit in the breakfast area with all our luggage and 7 people for over an hour. The manager said she would go check on our rooms and never came back to give us an update. That was disappointing. The rooms were comfortable and the breakfast was real good. The swimming pool was used alot by our party. The cleaning staff was very accommodating. Overall we had a good time and the stay was comfortable. Just very disappointed about the check in process. I probably would not stay there again if vacationing in Galveston. Hotel.com was a very good site and the discount was the only way we could have taken this trip. Check in was our major complaint.

Not the view that we were expecting Motel is back off the Seawall behind restaurant witch was very good “Dock Holidays” but we had a good time !

Friendly staff and a nicely remodeled property. The rooms were clean and comfortable. The only drawbacks were a short wait at check-in and no housekeeping service during my two-night stay. Overall, a pleasant stay and I would stay here again.

This hotel is very nice and close to the beach. You can walk across the street and be on the beach which is why we booked it. Next door there is also a mcdonalds and Rita's ice cream which was INCREDIBLE! The staff was helpful but they were always away from the front desk so we had to wait. The free breakfast and coffee was below average, that is my only complaint. Overall very affordable and nice hotel for a family of 4.

Bathroom door in room was horrible, gets stuck and makes a loud noise to open and close waking others. Breakfast was minimal with the guests in there, long lines waiting for stuff we just went and ate elsewhere. Not the worst hotel ever visited must not my favorite. But good enough for a one night stay just to sleep.

Room was clean, well kept, and comfortable. Ocean view in my room was half a view - the other half was facing the back of McDonalds and parking lot.

Location Breakfast I was double charged. I checked out 4 days ago and still have not been refunded.

Disappointing

Beach convenience but anything on the Seawall is convenient Couldn’t find the outdoor pool and booked here because of an indoor pool. Only hotel in Galvaston with one. I did my research. I e stayed in most over a number of years . It was freezing. So cold I just left

woke up at 3am and had water on the floor where the AC unit leaked water inside and it run across the room.

Great location. Breakfast sucked.

La puerta del bano no cerraba la caja fuerte no serbia el Refrigerador no sebia no enfriaba el Aire acondicionado muy Ruidoso

Superb

Decent place to stay. It was a pretty typical $125-$150 hotel. I wouldn’t pay more than that. Parking is a bit of a mess. Elevators were fast. Just request being away from the dogs. Several with dogs and the barking was annoying.

I planted overnight trip with my dog to go to the beach. It was conveniently located right across the street from the beach with a great dog friendly restaurant that shared a parking lot with the hotel. Had a great time and will definitely say at this hotel again.

The room was very clean; Amenities were excellent (especially the towels are superbs); Staff were overall helpful; Location was great.

Ok

Nice location near busy street then beach. Nice shower, bathroom. Nice balcony.

Location was good for beach, but room was noisy due to being located with 20 yards of the McDs drive through. (We could read the menu from our 1st floor balcony!) Price was decent for the location and room size. Staff was busy on phone entire time checking me in with a customer that had not received their hold $ back yet and was double charged. I know this bc I heard the entire conversation twice, once from one clerk and again from the other clerk that took over the call, all while trying to get me checked in.

The breakfast was delish, a bit of a wait but worth it to get fresh waffles, and the location was the best on the beach for the price. Our room was so clean. I would definitely stay here again!!!

This property is nice, but the breakfast is very poor, they are missing the proteins, broil eggs no fresh , missing eggs in other variety, only one kind of yogurt. I recommend to work more in it.

I enjoyed my stay here.

Good location.

Exceptional

Good

The pool is indoors and there is no outdoor pool. Also, the chlorine content of the pool is really high. I could smell it outside. The elevators are pretty slow and there’s usually only one person on site at the front desk. They don’t clean the rooms every day… You have to ask for that. When I asked for more towels because the room wasn’t clean, I had to bring my used towels downstairs to trade for them. Mattresses were decent, but not wonderful. However, having set all of that, the location for the money is still fair. Would I stay here again… Probably. But only because of the deal I got.

Great experience. Will come again.

The area was nice and close to a lot of restaurants and stores. Beach view was great. We enjoyed our stay!

Friendly staff, I am a simple person no cereal, great for the wife and 5yr old waffles, fruit , yogurt, toast, juices. I rented 1 of the few beach side rooms which had a spectacular view of the ocean, Beach front. Great parking lot.

The staff is friendly however it doesn't appear that every staff member goes above and beyond to help like most. There was a problem with the room given to me at checkin and once the manager confirmed they made an error she didn't take the liberty to resolve the issue and rather made me stand in line all over again and just said the the other employee who was already swamped with about seven people in line would handle it. The breakfast was average at best and the only thing I did not care for is if you do not ask the cleaning staff to supply you with new towels they won't go in the room and replace used ones. Other than those simple fixes, the overall experience was not bad and is located convenient to everything along the Seawall.

El personal muy amable, la propiedad estaba limpia, pero seguían en remodelación sobretodo en nuestro piso, los electrodomésticos de la habitación no funcionaban, ni el frigobar, ni el microondas… y si los ocupábamos… pero estaba cerca de todo.

Exceptional

Passable

The access to the beach is very close. A nice stay for a couple of days.

Pool was very dirty then next day it was not working rest of the stay. Also first day power went out we were on fifth floor no way to get downstairs and we were stuck there a few hours no air or food. Speaking of food the breakfast was awful only one hot item egg jalapeño muffin, which was nasty. Seeing I’m a senior with a bad knee the place was not close to the beach like advertising and no few of ocean front rooms. Place does not sit on Oceanfront like advertised.

Everything was good but nothing extravagant

Very friendly and helpful staff. Very comfortable bed.. Excellent view. Breakfast could be more varied.

excilant

Place was under renovation at the time. Had trouble even finding how to get into the lobby upon arrival. Breakfast wasn't onsite. It was at a companion hotel. Hotel was easy to find and had a good location. Would stay again after renovations are completed to see if the facility meets my needs.

Add more items to the breakfast menu

Cercas de la playa

Bad

Exceptional

Great location, clean, comfortable- and exceptional staff! I usually don’t leave reviews, but I left feeling refreshed and more like a guest than a customer. All the staff smiles and greets you as you pass them, and the hotel is very well maintained. Major shoutout to the housekeeping staff, Monyssa, and Tamisha! Will definitely be returning! N/A

Great location, clean, comfortable- and exceptional staff! I usually don’t leave reviews, but I left feeling refreshed and more like a guest than a customer. All the staff smiles and greets you as you pass them, and the hotel is very well maintained. Major shoutout to the housekeeping staff, Monyssa, and Tamisha! Will definitely be returning! N/A

La persona que me atendió muy grosera La habitación en mal estado con camas mojadas de humedad No lo recomiendo

Breakfast is simple but not bad for the price on weekdays. Hotel and room is clean and nice. The location is what sells it the most.

Not ce hotel, great location. I recommend.

Hotel need an emergency power plant

We enjoyed our stay . We had a great view of the beach and the property was clean!

No bottle water for drinking.

Location and parking. Shower clean and free of mold. 24 hrs hot coffee available Immediately noticed all bedding in my room was extremely wrinkled. Did not appear to be freshly laundered. One had a few brown specs. Can’t prove it, but I don’t think sheets were changed. Toilet had to be flushed multiple times for #1 with a little tissue.

Location and parking. Shower clean and free of mold. 24 hrs hot coffee available Immediately noticed all bedding in my room was extremely wrinkled. Did not appear to be freshly laundered. One had a few brown specs. Can’t prove it, but I don’t think sheets were changed. Toilet had to be flushed multiple times for #1 with a little tissue.

Location No bottle water for drinking.

For almost $300 a night, this “motel” should have been a lot nicer. Please remove the outdoor pool picture from the rest of the room photos, you only have an indoor pool. I do not want to walk to another hotel to use their pool. The pool was the main reason I booked this room. Room was semi-clean. Super slow elevator, but the lady that checked us in was very friendly.

The room we got didn't have a closing bathroom door, staff helped changing us the room. The lady that did the check in didnt want to be there and was very clear at how much she was bothered that we were checking in. She didnt even want to tell us about breakfast without asking everyone in the room for her attention and basically screaming that breakfast was from x to y time. It was very uncomfortable and dont you dare to ask any question.

The breakfast was amazing! Kiddo is still talking about the egg bites. Our fridge was broken in our first room and they switched us rooms but the fridge in the second one was still barely cooling. The view though was amazing. On both sides of the hotel. Love how close it is and how easy it is to get to the 61st pier.

Nice place to stay in Galveston

Good location,comfortable stay

Views are amazing and easy access to the beach.

Great service .

As I tried to check in the Friday evening of a holiday weekend, poor Ryan at the front desk spent nearly 20 minutes helping a family change a room. He told me he had to Google how to do it. He said he was the only one working. I asked if that was intentional and he said yes. Not sure why this was so considering poor Ryan had a line waiting at 9:30 pm. Once I am finally all checked in, I find the elevator is painfully slow and feel especially sketchy as if it hasn't been maintained in years. More than once, the hotel staff crammed themselves and their carts into the car with me, which felt claustrophobic. The rooms are okay but mine was heavily sloped towards one side, which made me slightly worry about the structural integrity of the building. Everything seemed nice on the surface but once you look closer you realize it's only skin deep. The hotel keys are also easily demagnetized and I had to wait once again for a while at the front desk to resolve this. Decent stay but ended up checking out early because it just got stressful to deal with it all and the disappointment.

The location is great, the staff was friendly. You have access to an outdoor pool and an indoor pool. We had a view of the beach from our balcony.

The peep hole in our door was missing, giving you a clear view into the room. The floor in the room was sticky in places and clearly had not been swept. A little over an hour before check out time we got on the elevator with a member of house keeping and was asked what room we were in and when we were “getting out”. I can forgive the coffee machine being broken at breakfast but the rest…100% avoidable

Clean room, great location but not your typical "Hyatt" experience. Pictures false adv out door pool, only 1 small indoor pool so that was annoying. Good breakfast.

It was great everything was in walking distance

Good environment nice place to stay

The staff was excellent especially the front desk lady that was above and beyond helpful and down to earth. Will stay again for sure Thanks

I didn’t like that I couldn’t control the ac , it’s lock to a certain temp.

Friendly staff and very clean.

This is not a Hyatt. It is a run down motel that Hyatt has purchased and is trying to capitalize by a coat of paint, some new flooring, and some other lipstick on a pig tactics. It's not working Hyatt!! Dirty bathroom at check in, heated pool that is not heated, egg bites at breakfast that should never be served at a Hyatt. I was a Hyatt Gold member for 20 years. This is not a Hyatt.

all good

But besides that it was a lovely day.

The elevator was difficult

Breakfast wa fresh and the lady was very attentive.

The hotel was good. Room was nice and clean. The breakfast was subpar. The staff member that checked us in was not very cheerful. Apparently there was a checking in error because another staff member tried to enter my room twice in the middle of the night, stating that she thought my room was not occupied.

Great

Check in staff was great. Even gave us a better room than expected. Let us check in early too. Breakfast was pretty bad, but it was ok.

Con: At night the ONE front desk staff has multiple task. I turned on the heater and it smelled like smoke. Got so bad the alarm in my room was going off. I called the front desk 3 times. No answer. Went down to the lobby and she said she was locking up the pool area. Maintenance came to check the heater. Of course this time nothing happened. I said we would call if it happened again and he rudely said, no I get off at 11. I said I’m call the front desk then and he said…He is not coming back. It’s not what he said it’s how rudely he said it.

Everything was good except the floors in the room were dirty, hadnt been mopped

The entire building was under renovation which I can appreciate. Our room was actually a renovated room, but it was very sloppy - paint mistakes everywhere, the bathroom didnt seem to be redone - tub was dingy and floor tiles cracked. The hallway was dirty - I think we stayed on the same floor as the reno crew. The elevators took an eternity. The entire entry was a disaster and had to check in at a make shift desk. Breakfast was not provided but we were give the option to eat at the neighboring hotel. While the price wasn’t terrible, the extent of the renovation/current condition of the property could have been better communicated. Definitely would have stayed elsewhere had I known.

Clean room, good location

Customer service , cleanliness

There was construction, a hole in the ceiling in the room, going across the street for breakfast. The bathroom door wouldnt open when shut

Staff were wonderful but the hotel was undergoing renovations so the stay was very unpleasant (breakfast wasn't even in the same hotel).

Had to walk to next door facility for breakfast. Staff was courteous and very helpful

The room was fine but the hotel was under renovation and breakfast was served off site. I arrived to find no coffee and had to tell the front desk clerk it needed to be filled. There were no biscuits for the biscuits and gravy and another customer had to figure out how to turn on the juice machine. I left hungry and angry.

Room was clean - staff was friendly-breakfast was good- parking was nice and clise.

I showed up one day late. I knew they would have to charge me for the no -show. They canceled the second day of my reservation and took my money. Hotels.

No housekeeping for the 3 days we were there. Found long black hair in our bathroom. Under construction and we were not informed in advance. Had to go next door for breakfast. We endured it - the staff was nice though.

Room was fine mostly. The hotel is in the process of updating. The bathtub was new and very dangerously slippery with no grab handle. But the worst part was the noisy made by the people next door and hallway. From 8:30 pm until 4:00 am no sleep and then we had to get up at 6.

Check in was a bit slow, but we were there at check in time with other folks staying ahead of their cruise and there was only one person checking folks in. Took about an hour. Breakfast lobby was under construction so breakfast was only available at the Clarion next door.

Tge room was really nice and clean. Staff was very friendly and helpful. For my next trip to Galveston i will be staying there again.

Our room smelled so bad we had to move to another room which was no better. The beds were terrible and the bathrooms were old, the rooms were not well cleaned and housekeeping doesn't come everyday unless you ask. Very disappointing. Night clerk Ryan was great and did his best.

Room was ok. Staff good. Hotel is under construction

Upon arrival the staff was very welcoming and friendly. I definitely don’t think it was worth $320. Absolutely not. Libby renonvations, breakfast was next door at the neighboring hotel. It was good though. It shouldn’t have cost more than $120. The room seemed stale and old smelling. Rusty door hinges, rusty Kleenex box holder, crooked light plate and missing paint.

Hotel was in the middle of renovation upgrade. Smelled like fresh paint chemicals.

The rooms smelled musty like they were struggling with controlling the humidity in the building. The breakfast room had a couple of dehumidifiers out on the tables so they were trying to do something in that space, but it wasn't very professional looking. The beds were really springy, but not in a good way that made it difficult to sleep on your side because of how much pressure it put on your arm when sleeping on your side.

Great stop for a night before a cruise.

overall experience good. Friendly staff, decent location, clean rooms

Our stay was great, staff really nice and very helpful. The young lady at the front desk on our last day was awesome, very nice towards my family.

The stay was very good. I loved the housekeeping staff... they were super sweet!! The hotel itself was nice and clean w easy access to the seawall.

We enjoyed our night at Quality Inn and Suites Galveston Beachfont. The room was nice and clean, the shower was nice and hot, the bed was very comfortable and the free breakfast tasted delicious. I love the waffles. And last, the staff was very friendly. Thank you!

It was clean, staff friendly but they were busy that weekend due to the bad weather on TX.

Great view of the sea, room was spacious & breakfast was excellent.

There was a noise problem in the evening. When I called the front desk about it, no one answered.

Staff was very nice. Room was clean, just an older hotel in need of repairs

The front desk were professional and explained all of amenities such as breakfast, on sight washer/dryer, and free WiFi. I had problem getting connected and the front desk helped me in a timely manner. I would stay with them again.

No working television and no internet.

Satisfactory for what we needed. No complaints.

Thank y'all

Room was ready early everything went according to plan

Room clean easy friendly check in.

Front Desk lady was very nice, she let us check in 2 hours early. Room was nice and big with a balcony. Very good breakfast buffet.

Clean room, hotel staff was nice, good free breakfast, not far from the port to cruise

Great hotel.

Everything was good except for the breakfast on the week days. It was in its sister's hotel next door and the breakfast room there was not pleasant. The breakfast on weekends was in the hotel and breakfast room was nice and variety was very good.

Nicely updated and great oceanfront views

Breakfast menu was well kept ,staff was friendly

The room was spacious and clean. The manager accomodated us in another room because our particular room was nkt ready yet. We were able to check in by 3:30. I love thar they are pet friendly as well!

The room was alright. We had issues with our toilet. The chain kept popping off. “Beach front” is a lie.. we saw McDonald’s and other buildings outside of our balcony. We had to walk across to the hotel next to ours to eat breakfast.. which was very delicious. But want “our hotel”

Breakfast was cold and taste was unflavorful. Definitely wouldn't recommend the breakfast here

Staff

We will absolutely be back!!

Hotel needs some TLC and updating.

Great view of the beach. Amazing restaurant right in front. Great price.

Clean room! Super friendly staff! Safe parking

The room was ok but smelled like cleaner. I found a bug on my bed. Was not impressed with how dirty the elevator was. The remote only worked on one of the two tvs in the suite. Guess you get what you pay for.

Staff were awesome and the breakfast was very good

Clean room, helpful staff, great location, safe parking w cameras & lights

The biggest complaint was the lack of sound deadening between rooms. We could hear regular conversations through the adjoining door. Which the deadbolt did not function properly. The place is in the midst of an upgrade and it certainly needs it. I will say the staff was nice and the price was right. Nice location, a short walk to the beach.

The staff is always friendly

Many areas either closed or not well kept

The Quality Inn & Suites Galveston is a very nice hotel on the Seawall, convenient to several restaurants, and it is close to the Cruise Port.

Yes

Pool was closed for renovations. That’s something that should have been told to us prior to booking/arrival to the property.

Pet friendly, great breakfast, great location, clean.

I was notified at check in that the indoor pool was not available, which was one of the reasons we chose that hotel. The hallways smelled strongly of pet odor and mildew. Our room was so pungent of mold, mildew, and pet odor that it caused my husband and daughter to have severe reactions. The floor was warped and we had to leave the premises within a few minutes. We had just completed an 8 hour trip and were very disappointed. We had to find occupancy elsewhere.

The staff is nice and friendly but the facility is run down.

Room was full of mold sofa and bed mattress went told the staff Amanda she told me she would give me $25 refund such a slap in the face like my life on the line here and now im spending my evening in the emergency room!!!

The rooms could be improved of course. The flooring was damp and smelled musty.

Ocean view

Affordable, clean, friendly

The staff was awesome. The customer service was above and beyond, they made sure my stay was enjoyable 😉 I will definitely stay here again.

We lost power multiple times for multiple hours. We were on the 5th floor with no elevator. Staff was unhelpful about the key working for our room (we knew it wouldn’t work without electricity). I had to walk up 5 floors just to figure out the key didn’t work, walk back down to the front desk and wait for someone to come unlock our door. There was no apology, no offer for a lower floor no offer for a discount. Very disappointing.

Room needed some work overall cleanliness was OK but the desk next to the TV was broken and sitting on a chair overall was not bad but not great

Rooms very clean right across from the beach and restaurants. Decent breakfast. I’ll give it a 5+.

Yes

Nice check in, good patking and nice clean room

The room was very nice and the staff was very friendly. We enjoyed our stay and will stay again.

Yes

The bathroom door didn’t close like it should have. The bed was comfort and staff was friendly. But building is old, the main set of elevators need maintenance asap they’re really really sketchy

Very thing was good, and staff was nice

Staff was good. The heated pool was put out of service on our arrival. The bed was not very comfy.

Room was dirty smells bad it was a subway that previous guest left it in the fridge

Everything is just okay. Breakfast could have a few better protein option, rooms alright (Looked like some repairs were not finished), we did enjoy the view from our room, and were charged for using the safe and still waiting on a refund. I have tried reaching out to the location several times about the charge and a lost item, will repeatedly getting disconnected. Looked into getting a left item returned, but in shock with the cheapest shipping cost being $45.

Clean room, staff very friendly, great location!

Yes

Power shutdown from midnight and not restored even 11 am on check out time

Power went out for hours. No back up generators. Door was hard to open, keys continued to stop working, microwave didn’t work. Extremely noisy.

terrible services and food!!!

Could not check in due to power outage and the room was dirty and had to switch rooms several times. Awful experience

Booked suite with queen bed and pull out bed. I know these can sometimes be uncomfortable but this was a whole new level of bad. Springs poking you through mattress bad. Was a 3 night stay and front desk moved us to 2 bed room for last 2 nights. But room should not be advertised as pull out bed until higher quality mattress added.

Maybe only 3 stars because of the power outage that was not beyond your control but then I realized its good to know now when booking if hotel has generator..Because of the power outage its hard to give a 5 star review because we had a restless night with the alarm went off also.. and no more breakfast even milk we were not sure if ok from a no power fridge and not even coffee.. We know its not your fault thats why its hard to give review.. but the thing is no phone or anything too like generator.. and maybe its better if the guests were informed.. but no information on whats happening unless going down a very dark stairs from fifth floor.. When I asked the lady at the front desk, told me that it was not their fault about power outage so they wont be giving full refund but just a percentage. I did not argue and I just gave our room number . Maybe its better to have generator so it wont be happening at the future. Im not the person who wants to argue so I just checked out. But in future, generator is a must on our list when booking hotel.. Also Hotel Management should have informed the guests on whats happening.. Scary getting down the dark stairs when it happened and alarm went off leaving my family upstairs - was not an option.. Management should informed guests but no information or anything, no phone as we tried to call front desk many times.. Staying calm lessens the stress..

Fire alarm going off both mornings and no power 2nd night from 2am and never got restore before check out so couldn't shower no breakfast no ac or heat got very cold in room they used lanterns to light the stairs bcuz the emergency lights didnt work had to use cellphones to see just to pack the room up

We did not stay. The bed was horrible and our feet were higher than our heads.

Elevator broken. Fire alarms went off at 7 am. Mildew on lamp shades

Yes the rooms were great

No electricity since 1:30 this morning. No hot water for shower, room smells musty. HORRIBLE!!!

Only one elevator was working. Breakfast was average, nothing to brag about.

The night shift 3-11 could use some help at front desk. Overall its very nice.

Good location and service

Room seemed old and dirty. Bathroom was terrible. Gues service was nice.

The ladys on check in & check out were great. The room was clean. Placto eat and drink near by. The only negative thing is the mattress is very uncomfortable., they've been better befor not sure what changed.

Excellent!

Great stay!!!

Everything was excelente

My room needed some attention. When turning on the fan in the bathroom - the fan cover dropped down dropping dirt all over the bathroom. It was nasty.

The hotel is pretty old and it shows when it comes to maintenance/cleanliness. It wasn’t bad, but it could have been better

Clean room, decent view, good price. Kid had fun

Breakfast was a good variety including hot foods. If coming in for a cruise, Uber prices triple for morning of cruise and also become unavailable. For this reason we did not park at hotel for $10 per night.

Average

Perfectly fine

Friendly staff, excellent breakfast.

Room was good. Staff was amazing.

Very good

The staff was great with wonderful breakfasts. Some of the rooms were being renovated, but with no inconvenience.

Very clean

The hotel and room were clean and inviting. The breakfast was excellent although we had to walk to the hotel next door for breakfast on Tuesday. Getting in and out of the parking lot was a little cofusing.

Wonderful staff but the infamous elevators ( not my first stay) make noises like they are possessed.

First I requested a different room. It was really bad. Construction on that floor, the smells, the room was bad. Second room/floor was better. A little heavy on odor. Noisy. The room looked clean. Staff was kind and sufficient.

Bad smell in the room, no room service. Not impressed with the breakfast. Won't book it again.

The bed had a bad sloop to it was very signs for stairway not put where u could see had to walk all the way back up sign needed to be at top of stairsuncomfortable

Room was in poor condition--the bathroom and balcony door barely closed. The bed was soft and comfy, and the air conditioner and TV were serviceable. Breakfast was free and tasty (and the waffles were shaped like Texas.) The site is conveniently located right by beach. There is a pool on the ground floor.

Not horrible for a budget stay.

The rooms smell old.

Every one of the staff was friendly amd helpful. The price for our 5 day stay seemed reasonable even though it was

ryan at check in was great. very nice hotel all we could ask for. Very pleased. will be back

It was a great stay... but it could of been better if we could of used the balcony... they were supposed to come and fix it but they didn't...

Yes all

Room was clean . Staff was busy busy.. but fantastic to all customers . Check in snd check out was a breese .

All of the staff we dealt with were very helpful. We have stayed with you before and will definitely do so again on our next trip to Galveston. The only negative which I would like to mention is the breakfast was not the best. The potatoes and the sausage were barely warm. The other items were fine and the 24-hour coffee and tea were appreciated. Thank you for a good visit. John Young. Marjorie is my sister from England.

Very nice!

Yes the room was n I ce and staff very nice.

Staff were friendly, place was clean and fairly quiet.

As always, our room was spotless, the staff is exceptional. We can't wait to return!!!

The room is clean and the staff are excellent

Clean rooms, quiet and I like the fact that it’s indoors so you have to have a key to get in, so we definitely felt safe.Also, they have a heated indoor pool that was pretty cool.

The view wasn’t great from our room. The only concern we had was that our room floor was unstable. It had a soft spot near the nightstand. Which caused the gout to be uneven and felt unsafe.

Room had animal hair all over the floor and no ice machine on our floor

the room was definitely old even though the repainted carpet really needs to be replaced throughout the whole hotel,really need to do something about the elevator situation, there was only one and it was used by staff and all so it took alllllll day to use it, but the stay was quiet even though all the reviews complained about the birds that wasn't an issue, did like that it was near the beach the staff were very pleasant the price was very good, i might consider there but not sure

I appreciated the communication from the GM Monyssa via text. She promptly answered my request and made herself available to help me further, if I needed it. And when I arrived for check-in, Ms. Jayce was awesome!! We even laughed and chatted, which helped my day get better. She even accommodated me as well. I wasn’t expecting it because, as I said, Ms. Monyssa did help me. However, I like the fact that Jayc had the same willingness that her GM had. Way to go Quality Inn and Suites Beachfront for working together as a team and going the extra mile to make a guest TRULY feel welcomed! Blessing and peace unto you 😇.

We stayed one night before getting on the cruise ship. Rooms were fine and very inexpensive but it was mid November.

Clean room, great view & location, stsff was friendly & breakfast was good!

Very helpful staff , clean and very convenient location , nice rooms We had an excellent stay and will book again !!

Yes

Good location

Everything was clean, staff were friendly, location was great!

It was a decent place. Loved the proximity to the beach (within walking distance). The beds were comfortable. It is a bit dated (they were doing some remodeling while we were there), but still nice. Would stay here again.

Eveything was perfect close to restaurants the beach an shops.

Great breakfast clean rooms and friendly staff. awesome stay

Every thing was perfect. Thank you for a nice room!!

Clean room, nice breakfast

I loved everything!!! Especially access to the beach and pier

Another stinky room 106

Everything was great except urine smell in my room. Food was great in the morning. Bed was comfortable.

Room is not in good condition

Room was not very clean, bad smell in the room, run down and out dated, air conditioner makes terrible noises.

HORRIBLE!! Didn’t even stay! Smelled heavily of mold, high humidity in the rooms, bed was flat and didn’t even rise back up after you sat on it. Hotel was not clean and everything felt sticky. Will never stay here again and need a refund for sure.

A perfect spot for a quick overnight getaway.

The hotel is undergoing remodeling and will probably be finished soon. The inside and outside have been repainted and looks really good. The staff was really helpful and friendly. I've stayed there before and will probably stay there again

Our room had a horrible smell, idk if it was mold or mildew. But we got out asap.

Nobody clean up the room and the toilet wasn't working properly

Great location. Near Seawall. Bad musty smell throughout hotel. Carpet in rooms and hallways need to be replaced with hard surface. Breakfast is no bueno. We arrived a day early for our Carnival cruise. They put us in a room with a balcony facing across from fast food place. Loud, noisy. I felt as if these were for online web discount customers

Men working and grinding most of the day couldn't sleep. Coffee was a little strong. I still give them an A-. Everything else was perfect.

The room was fine. The breakfast was acceptable. Biggest complaint was the hotel was under renovations and the pool was closed. I understand that it’s the slow season and perfect for making renovations, but I would have picked another hotel if I had known.

The room was clean, freshened up and the front desk associates were good and polite. The property was clean, easily accessible and the location is absolutely gorgeous being right infront of the beach. The sea or beach facing room was mind blowing and I could literally see the sunrise. The stay was comfortable and I really liked the place.

location was good, breakfast was fair, staff was wonderful

Breakfast was good.

Clean room. Great staff!

Entire property needs refurbishing. Worn. Dated. Breakfast very disappointing. Coffee and orange juice were undrinkable. However, front desk staff is excellent- both day and night shifts. OK for one night to catch a cruise. Nothing more.

Great inexpensive stay just before our cruise!

Room, staff ,and breakfast were all very good.

The staff was fine, the breakfast was good, the room was very clean. However, there was barely any water pressure at all from the bathroom faucets. The mattress on one of the beds was awful, probably the worst I’ve ever experienced in a hotel.

The room was spotless! Great staff, very accommodating. In fact, when the "bikers" outside were blaring their rap trash music, someone from management told them to turn it off!!! Thank you!!

Room was great!

yes they were courteous and the room was very clean and nice. Had trouble w/ the rm. card key 's w access getting in the bldg to our rm .

The staff was super nice. But...the room stank so bad I had to buy an air freshener. I bet there were pets and they didn't clean the carpet right. Awesome view, but I'm not staying there again.

yes

Room smelled like mold, dirt in corners of bathroom, breakfast was very poor in regards to taste, most desk workers were nice but one was very uninformed AND price was horrific for what we got!

Always enjoy staying here and this visit was great! I was in the front room looking out at the water on the 5th floor...perfect location!

Food was good and nice view

My family and i love Everything that this hotel offers. Great prices, very attentive staff, one of the cleanest hotels around and the best breakfast options. Also walking distance to so many things around and the beach. Our favorite hotel to stay at every time we go to Galveston.

Great location. Rooms were clean and comfortable.

Have stayed here before when cruise parking was included. This time I was surprised and charged an additional amount for it- even though I had called before I booked and asked if cruise parking was still included and was told yes.

Very clean room, friendly staff and the view is amazing

Yes

Great room and could walk to the beach, bars and restaurants very easily.

Front desk courteous the actual room was damp and muggy. With a couple of bugs. Breakfast was good. Hotel was doing some renovations in parking area.

Good price. Clean room. Great staff. Very convenient location to multiple attractions, great restaurants nearby. Will definitely stay there again.

Great location

The front desk staff was kind and helpful.

The room was clean ready for us! Staff was very helpful with our family and needs!

Near Beach

Room was ok clean just old staff was great

Our room smelled like urine. The hotel smelled like mold. The service was great though. Very friendly staff!

Good deal for money

Friendly atmosphere.

Love the pool

The room it was too Dairy old towel. It’s bad service

Clean room. Friendly staff. Slight ammonia smell but not overpowering.

Staff were somewhat standoff but were friendly after some conversation

Great cust0

The property was good overall but the only complaint that we have is small but when we went to use our refrigerator it was not cold because it had been turned down, we had went to a nice seafood restaurant and brought back take home boxes and could not put them in the refrigerator because it was not cold.

The room was clean with crisp trim. The staff was awesome and responsive. Breakfast was great. Coffee perfect.

It was very nice!

Clean and convenient for a fair price, has a great breakfast also!

Nice, clean , affordable

it was great

We were in Galveston to take a Freedom Boat Club vessels out for the day! Our Pelican Nest Marina is 10 minutes from the Hotel which has great Ocean Views and access to the Beach. Great places to eat fantastic food and enjoy the views

Very clean, nice staff! Always someone at the desk! Super helpful!

Great beach view!

When we checked in the lady, we had no patience , she wasn’t extremely rude, but you could see it. One of our bookings didn’t go through. I had three rooms. The house cleaning cleaned our room said she’d be back to drop off new towels never showed back up after we tipped her five dollars. The carpets in the hallways were pretty beat up. Not sure if they were vacuumed in days . Not a horrible horrible place to stay, but they could do better.

The staff were nice, the price and location were excellent!!! The smell of that room though!!!! Wow, it was terrible! I wish I could leave a better review, but that was an overpowering smell.

I paid over $400 for 2 nights and it’s a waste of money. The bed were very old and my boyfriend woke up with severe backache. Breakfast was very bad with very poor quality food. The little room was crowded and ran out of utensils. The only good thing is location close to beach. But there are so many other properties along the beach to choose from. I will definitely not return.

Yes it was nice i enjoyed sitting on the balcony looking at the Ocean

Great place to stay

Outstanding view from our balcony and never was annoyed by loud people.

Seasonal birds. Noisy pple.

Outstanding service

Spacious comfortable room, recently renovated, wide choice for breakfast but staff struggled to keep up supplies; midweek room service did not happen - hotel obviously short staffed. Great location and price

My sister definitely enjoyed her stay and the gumbo festival

Very friendly front desk staff.

Good beds, good breakfast, friendly staff, but there were cockroaches in our room and in the elevator. There is also an awful smell to the entire hotel (like wet dog) that reflects how yucky the carpets are. If they take out the carpets, it would immensely improve the hotel. The slippery showers could really use a grab bar and/or non-slip surfaces. The location is great and the heated pool was wonderful.

So check in counter person had little patience. The maid forgot the towels and after tipping $5 she said she would bring later …. Never happened… hallways , rugs where beat up and could used a vacuuming and replacement … pool was being repaired but the pool across the street was nice…. Breakfast had issues with the equipment being down …. So 1 out of 10 I would give it a 6

The view was great

Room was clean and smelled amazing. Staff was friendly checking and out.

The room was old. Room size is too small, made it hard to enter the the restroom, and the room had a very strong bad smell, we had to open the door to the balcony. Room service wasn’t great either, some used towels were just left there by housekeeping after they cleaned the room. The front desk staff was nice, breakfast is atleast good.

The rooms were clean and the staff friendly. The breakfast was great. I wish the pool opened before 10am.

Clean room, nice food, affordable with beautiful view, kind staff.

The staff is amazing here. While the motel has a good location, close to the beach and restaurants, it is a little dated and not in the best shape (not dirty or anything, just old). HOWEVER, the saving grace of this property is the staff. From the front desk to workers during breakfast to cleaning -- polite, professional, friendly...I haven't had service like this since before COVID.

Hotel could use updating as it’s age is showing badly!!

It smells bad in the hotel. The breakfast was bad and wasn’t enough for everyone. They even didn’t refill timely and people should stay for the refills.

Smells terrible as you walked into the building, moldy smell, carpet was not clean. AC blew dust as well as bad smell. Never going back to this hotel. No view, balcony doors do not work properly.

The card readers do not work -- had to retry several times to open the doors

The bathroom was the worst you could not get to the toilet because the door blocked your way also for safety purposes you should put non-slip strips on the tub floor. Our room was located next to the elevator. We could hear noises most of the night people coming and going I asked for a room with the view of the gulf but instead, I had a view of a restaurant that sold chicken

Wonderful place to stay. Clean and spacious rooms. Friendly staff. Perfect location. Decent parking. My only complaint was the breakfast was AWFUL. The breakfast was cold and the meat was like RUBBER. The milk was like tinted water so switching to cereal didn’t work either. If you just want a waffle you may be okay or maybe a muffin. You can tell nothing was actually cooked, even the sausage links were microwaved to oblivion. I didn’t take any stars away because this isn’t a big deal to me as we like to go out and eat in the local places anyway most of the time. But if you’re looking for a good breakfast this isn’t it. Otherwise wonderful place to stay.

Beach view was excellent even though it was only partial. The view of the sun coming up behind the clouds was beautiful. Made a good photo to use as a wallpaper.

The view was amazing.

great room very large clean and reasonable price

Easy access to the beach

Great view

Loved the

Easy to get to, always clean, friendly staff

Good stay for the $$$

Upon arrival.i was quickly greeted by the front desk clerk. She was very informative and polite. We were very fortunate to have her as our clerk. She was amazing.

Very nice

Handicap rooms for me in a wheelchair

A bit of an ocean view. Room was clean.

nice breakfast,excellent staff

No, it was obstructed.

Staff was very professional and kind

Older hotel but clean and great staff. Parking is a little difficult to navigate. Food and drinks near the hotel.

It was nice place to stay the breakfast was good never ran out of food. Good location. The elevators doors when being held open for a short time the elevators start shutting the doors with excessive strength it was crushing me, Both elevators are like that very dangerous!!!

Highly recommended everything was so smooth

Great location, clean and great value.

Perfect and will definitely stay here again. Very clean and staff was so friendly. Lots to do within walking distance. Loved our stay here!

Great hotel with everything walkable including the beach

Nice view of the beach from the lobby.

Rooms were dirty. Homeless people chilling outside

Perfect pre-cruise stay! We had a balcony that looked out toward the ocean. It was near the main attractions, like Moody gardens, Fisherman’s wharf, grocery stores and restaurants. The staff was friendly and helpful. Breakfast was really good with choices like waffles, cereal, muffins, eggs, sausages and more. Good value!

This place was fabulous, clean, good breakfast options and the staff was amazing. The only reason it lost a star was because we booked a month in advance for a handicap accessible room but were informed when we arrived that they had rented the last one so we made due with the one they had but would have preferred accessible.

Phone in room didn't work. TV shut off on its own, and would've come back on. Repair tech came up to restore

Ocean view

The breakfast is top notch. Staff keeps area clean. Food is as good as it gets.

Our room was clean and the balcony ocean view was beautiful. We always stay at Quality Inn Galveston each time we visit.

Partial view, as staed

The staff was wonderful and we absolutely loved the convenience of having a nice restaurant next door. It was also pretty handy with a McDonald's (my husband must have their coffee) and a convenient store just a few feet away.

Room is always clean great views of the Gulf close to restaurants and shopping

Good all around view, although the balconies are a little small. Very convenient location, not far from any restaurants or sights. Maybe work with GPS services to iron out actual entrance drive, instead of coming in through Popeye's or Doc Holliday's. 1 washer/dryer available for folks on longer stays is a little inconvenient.

.

When we checked into our room the air conditioning was not working correctly. We notified the front desk and within 10 minutes a maintenance person was at our door. Another 20 minutes later the A/C was completely replaced and working great.

This hotel is perfect if you cannot find anything else. It is very outdated and a little dirty in some areas. However it is safe.

Great location

All waa great

Everything was as expected

There was cat food pieces on the floor in our room. We don’t have a cat.

Out door pool is across the road in the “sister property.” Smell of weed is everywhere, indoor pool says heated, but the water is cold. Elevators are slow and seemingly on their last leg. There is 1 per side of the property. Ocean view is partial only. You can hear stomping from upstairs. Check in is @ 4pm, so if u are only staying 1 night. It will literally be at night! It was confusing to find the lobby at first, cause it’s at the top of a steep hill. Around the back of the property, where only 3 cars can fit in a cramped area. The lighting in the room was very dim. I know u get what you pay for….

Good stay

I had a phone call about the kids being to loud! I made reservations for my kids and I. My kids are ages 5 and 6. I don't believe I would stay here again!

Pet friendly but you won't have ocean view with pet. Can only be on the 1st and 2nd floor. Still good vacation and stay. Loved the room we had since at the end of the hallway and kinda private. Nice breakfast and best beach trip our family has had.

Nice location and quiet.

I’m beach front

Hotel needs a renovation and get rid of that old carpet ASAP. Location is great, staff is friendly and room was clean. Room rate is actually high for what you get when compared to other chain hotels with similar rating.

Ho

The room was clean as well as the breakfast area and the fish tank was a nice touch. The only issues I had was really with the staff. I don’t believe we were ever really greeted and anytime we needed to go to the front desk it seemed like we were a huge bother and it took awhile for anyone to actually come to the front desk as the employees were always hanging out in the back room. Checking in the women was very cold and indifferent towards us. The only other time we had to ask the front desk anything was just to get extra towels as we had showered multiple times during our stay due to going to the beach so much. When we asked for more towels the lady only said to us “these towels CANNOT leave this hotel”. It was a younger blonde woman. Which is fine we understand that, and had no intentions of taking them anywhere. We were actually RETURNING from the beach when we asked for the towels. It just seemed like we were being scolded for requesting towels as if we had been asking for things the entirety of our stay, and again, that was the only time other than checking in and checking out that we had to speak with the front desk. All the interactions with staff just felt a little like I was in the principles office.

Very nice place. Everything is around there. Very convenient location

Pet friendly

Clean Good breakfast Large rooms Beautiful ocean views

They served a full breakfast and the coffee was delicious. Everyone was very friendly and kind. Will stay here again.

Location was great right across from beach

Perfect location for a quick last minute getaway!

I absolutely love the fact that it had a balcony with a partial view of the ocean very relaxing

Very close to the beach loved everything about this place

Had a decent stay at the quality Inn. The property is a little dated as are the rooms. Some of the fixtures in the rooms had obvious signs of use because of the proximity to the Gulf, there was constant humidity in the room. Even the carpet in the room felt wet the entire time the staff was friendly. However, there were no amenities in the hotel.I would’ve graded this hotel a three out of five, but the continental self serve breakfast raised it to a four. The self-serve waffle station was amazing.

One of the worse experiences I’ve ever had at a hotel. Didn’t have hot water in our hotel. Told them pretty early in the afternoon. Went to dinner and was getting ready to put my daughter to sleep and realized it still wasn’t hot. We called down to see what can be done. The woman at the front desk said she would look for another room. I met her on the 4th floor. She came out of one room and I asked if that one had hot water and she said yeah but not that good. She then walked down the stairs and left me on the 4th not knowing what she was doing. Walked down stairs and met my wife and baby down there and the lady was waiting on customers. We were trying to see if we could resolve this or if we needed to get another hotel. I needed to know if she was going to be able to refund us before I booked somewhere else. She focused more on the new customers than with us. We were getting heated because it was already past our daughter’s bedtime but we never cussed at the woman or got out of control in any way. She called her manager and the manager said to refund us. She did something on the computer then said for us to go get our stuff out the room. I asked if I could get a receipt and she said no. We asked how would we know she refunded it and she said it would be in my account in 3-10 days. I kept asking for a receipt and she kept repeating that we needed to leave. It then got to the point she called the cops on us to be escorted out.

Love this motel. Great view of beach from several rooms. Next-door to a good restaurant and the staff is always plesant and helpful.

Close to the beach

I was fooled by photos. not as it is.

How easy it was to get to the beach . The breakfast area was big everyone wasnt setting on stop of each other.

Great place

Friendly service

My only complaint about the hotel is the parking which cannot be helped. Otherwise, the hotel is clean, staff was good. We would stay there again.

Thank you

Everyone was so nice, the breakfast was amazing!! Perfect stay, the only thing that we would have negative to say is the need was a little hard

Thank you

We got put in a room half the size of others next to the elevator, so we got to listen to the elevator all night and paid full price for half a room.

Everything met expectations

Everything met my expectations

Na

The first room we were booked in had leak from the ac unit and the carpet was wet. They were able to move us pretty easily, which we appreciated. The door to the outside patio was really difficult to open and the entire hotel could probably use a refresh.

Short stay overnight before cruise

Right by the beach

Needs little more attention to cleaning in rooms/bathroom.

I liked the fact the the beach is close and good food close by and the fishing pier was right out ftont

Facility was clean and comfortable. Bed was comfortable.

Never stayed there b4 but had to find a pet friendly hotel..and got lucky with quality inn...thank you...the hotel was clean the breakfast was great and the staff was amazing...i believe her name was JayC..at from desk very nice.. professional....accommodating

Check in was fast and easy thanks to JayC. She was wonderful and got us a great rom! It was very clean, bed was comfortable, and room had a great view! Breakfast was good and we really enjoyed our stay. Great hotel for the money! We will be back!

Great stay

Super nice staff and convenient

Replace those door handles, owners!

Love it

Pleasant time in Galveston

We arrived around 7pm and were able to get a room with a view of the beach. Staff very plesant and helpful. Only one night but wish it had been longer.

When we first got there, we were greeted by

We stayed here before getting on our cruise. Short walk to the beach with a gelato shop nearby. Breakfast was descent.

Staff was very nice.

There is a smell thats not good. Not just in the room,but in the lobby area also. Its not a deal breaker but needs to be addressed

We booked this hotel based off of reviews from Hotels.com. There was no mention of the crazy parking lot that is shared with the neighboring hotel and the access lane to get into it. Also, the floor in our room was a terrible trip hazard. I have never in my life stayed in a room with a ramp under the carpet half way in the room that was going to the balcony. The beds felt like they were lying on a downhill slop. The flooring underneath the carpet was very bumpy and had dips that made me trip several times not to mention how bad they crackled and popped when you walked on them. I felt like I was in one of those crazy houses at an amusement park. The lounge area for breakfast felt very congested and cramped. The front elevator was also accessed in this area which lead to more people in this already congested area. The hotel next door shared pools which added to the already crowded place. Also, the partial view of the beach is only visible if you are standing on the balcony looking over the railing definitely not sitting in the chair relaxing to enjoy it. Our view was looking over the hotel next doors shared pool. Just wasn't worth 500.00 to stay there. Definitely will never book this place again.

Front desk guy was the only good thing here. I mean it wasn't a horrible place, but there are much better hotels on seawall for this price that are nicer. We stay at a different place every time we visit. This place is run down. Check in and was given wrong room, they couldn't do anything about it til the next day. Next morning feont desk lady was rude. Didn't wanna switch us but did. Breakfast was gross except the cereal lol.

Room was clean and quiet. Loved the outdoor balcony with view of the ocean. Breakfast was good & hot and several options.

The location is perfect, across from yhe beach, close to restaurants. Bed was really comfy. The breakfast was really good, eggs, sausage, biscuit n gravy, etc.

There was black hair on the shower wall…I am very much a redhead. The lady who worked mornings when we checked in was rude to the person on the phone as well as short with us. The lady who ended up checking us in later (our room wasn’t ready) was exactly the same. She seemed to flustered over every little thing, totally not the beach vibe. The view was nice. Breakfast was good. There is VERY little parking for the number of rooms.

Na

Food wss horrible first morning fore breakfast the sausage gravy was cold an the oj was super warm like it was heated

Elevator need work, ice maker did not work on 4th floor and are toilet did work well

It was very old and old funiture in room. Needs remodeling bad.

The motel has.comfortable beds and is within walking distance of the beach. There is both a restaurant and convenience store within walking distance. Anything else is a short drive away. Staff was very friendly.