Motel 6 Hayward, CA – Silicon Valley Gateway

Good

NOTHING EEVERYTHING

It was nothing like the photos Our toilet was blocked and the flush wouldn’t work so we had to change rooms at 2am

Very poor condition Very badly managed

Very poor condition Very badly managed

Passable

Area… shopping was close Blood stains on mattress floors were very very dirty

Area… shopping was close Blood stains on mattress floors were very very dirty

Exceptional

DO NOT STAY HERE!! I have stay at other Motel 6’s and have never had an experience like this. Disgusting stained linens and towels, no accountability, the most non professional establishment that I am shocked is even in business!!! Reported to the Health Board and Chamber of Commerce and Corporate. I paid upfront for multiple nights they refused to refund me, only opted to change locations if I paid more. Have photos to back up everything!! One maintenance guy was helpful to try and get us assistance but the cleaning ladies and owners very unprofessional. The Worst hotel I have even stepped foot in.

I liked that we were able to check in late since we were on the road for travel and only needed the time for a quick rest not sure if it was the room we received but it did not look like anything like the photos and it definitely was dated but it was clean the bed was comfortable it was fine for the time we needed .

I liked that we were able to check in late since we were on the road for travel and only needed the time for a quick rest not sure if it was the room we received but it did not look like anything like the photos and it definitely was dated but it was clean the bed was comfortable it was fine for the time we needed .

Everything was nice

Parking was fine. There was no shops nearby. The stuff was OK. I guess the clean room was pretty de de.

I hate it. Upon check-in, I was assigned a room that had clearly not been cleaned. The room was dirty, had a strong odor, and showed obvious signs of prior occupancy. I immediately returned to the front desk and requested a different room. I was then reassigned to a second room. Unfortunately, this room was also in unsanitary condition. There were visible makeup stains on the bedding and pillow, as well as hair in the sink. These conditions fall far below basic hospitality and sanitation standards. Due to these issues, I was unable to stay at your property and did not receive the service I paid for. Despite this, I was charged on April 19, 2026, and then charged again on April 20, 2026. I only checked in once and did not authorize any additional charges. The explanation given by the property—that I “did not close the door properly”—is unreasonable and does not justify a second charge. At no point did I agree to pay for multiple rooms or duplicate charges. They are scamming people. Upon check-in, I was assigned a room that had clearly not been cleaned. The room was dirty, had a strong odor, and showed obvious signs of prior occupancy. I immediately returned to the front desk and requested a different room. I was then reassigned to a second room. Unfortunately, this room was also in unsanitary condition. There were visible makeup stains on the bedding and pillow, as well as hair in the sink. These conditions fall far below basic hospitality and sanitation standards. Due to these issues, I was unable to stay at your property and did not receive the service I paid for. Despite this, I was charged on April 19, 2026, and then charged again on April 20, 2026. I only checked in once and did not authorize any additional charges. The explanation given by the property—that I “did not close the door properly”—is unreasonable and does not justify a second charge. At no point did I agree to pay for multiple rooms or duplicate charges.

I hate it. Upon check-in, I was assigned a room that had clearly not been cleaned. The room was dirty, had a strong odor, and showed obvious signs of prior occupancy. I immediately returned to the front desk and requested a different room. I was then reassigned to a second room. Unfortunately, this room was also in unsanitary condition. There were visible makeup stains on the bedding and pillow, as well as hair in the sink. These conditions fall far below basic hospitality and sanitation standards. Due to these issues, I was unable to stay at your property and did not receive the service I paid for. Despite this, I was charged on April 19, 2026, and then charged again on April 20, 2026. I only checked in once and did not authorize any additional charges. The explanation given by the property—that I “did not close the door properly”—is unreasonable and does not justify a second charge. At no point did I agree to pay for multiple rooms or duplicate charges. They are scamming people. Upon check-in, I was assigned a room that had clearly not been cleaned. The room was dirty, had a strong odor, and showed obvious signs of prior occupancy. I immediately returned to the front desk and requested a different room. I was then reassigned to a second room. Unfortunately, this room was also in unsanitary condition. There were visible makeup stains on the bedding and pillow, as well as hair in the sink. These conditions fall far below basic hospitality and sanitation standards. Due to these issues, I was unable to stay at your property and did not receive the service I paid for. Despite this, I was charged on April 19, 2026, and then charged again on April 20, 2026. I only checked in once and did not authorize any additional charges. The explanation given by the property—that I “did not close the door properly”—is unreasonable and does not justify a second charge. At no point did I agree to pay for multiple rooms or duplicate charges.

Exceptional

.

Exceptional

The first room they gave us has a terrible smell. so we switch room… they gave us a smoking room which smell so bad… shower handle is broken and the tv is broken good thing i have ipad to used… never ever coming back to that place… bad bad bad

The rooms smelled and there were roaches in the room

Had a room with a view and a nice path to walk on. Guests did not clean up after their dogs.

Guests did not clean up after their dogs.

Everything was not in good standards. Toilet plugged no towels in room horrible area. Would not recommend anyone to go there.

I booked a room with two beds and it was filthy. The room was full of hair, the floor was dirty, it was disgusting. I absolutely do not recommend it, it's awful and expensive.

Room smelled of cigarette smoke. No body soap for shower. One towel for 2 guests.

Clean room

Dirty walls. Looked like a rough place to maintain due to the clientele draw. Toom smelled heavily of stale cigarette smoke, and surrounding area had an unpleasant odor.

I don't know o had to 50 deposit

I don't know o had to 50 deposit

Very poor

Room

Very good

There’s drop of blood in the bathroom,the room smells

Rude housekeeping been asking for towels they don’t give to u and they have roaches

In the morning they should have free coffee

Gave me a room with handicap parking

Gave me a room with handicap parking

Standard

Everything was horrible

Good

Staff was rude the picture tube on the TV in my room faded in and out and the manager demanded I pay 200.00 dollars to replace the Tv which wore out to no fault of my own or they would kick me out of the hotel. Then it took 4 hours for them to bring me another Tv will never stay at motel 6 again

No heat and the staff refused to fix the issue or put us in a different room.

Dirty bed sheets, floors had so much dust & bath was dirty.

yes

The rooms are not clean, there are not enough towels, the blankets are torn, no one came to clean the room during our 3-day stay.

Was not microwave The fridge was not the on the advertisement. The bed was very bad.

Being charged for a room on the 18 of last week when I had already been in room every since the 16 of October so their was no way I should have been charged twice in one day . I hope that booking.com will correct this and in the future this will not happen again. Thank you Sincerely KaSonya Sims

Being charged for a room on the 18 of last week when I had already been in room every since the 16 of October so their was no way I should have been charged twice in one day . I hope that booking.com will correct this and in the future this will not happen again. Thank you Sincerely KaSonya Sims

Superb

Very quiet and plenty of parking.

Love how clean the room and staff so nice and welcoming

Gave my room to somebody else when I already made an online reservation. Was told no more rooms available when I arrived.

Staff was nice but had to deal with roach infestation and uncleanliness.

Old and run down

Noise,stayed for 3 nights and no housekeeping at all

Uncomfortable bed and pillow

Quiet and plenty of parking.

Fitted sheet Blanket Sheet The fitted sheet was dirty with pieces of debris, in identifiable. In the morning, I had been bitten by something. RM 233 We travel on a budget, but don’t let the Motel 6 go under for trying to house, and accommodate everyone. Thanks.

Location was fine staff okay, Motel needs to be upgraded and there was roches in room, how ever they moved me into another room. Prices are to high. You want to pay for something that a lil more up graded like the rest of the motels. I've been at this location since last month and every room is different

Motel needs to be upgraded and there was roches in room, how ever they moved me into another room. Prices are to high. You want to pay for something that a lil more up graded like the rest of the motels. I've been at this location since last month and every room is different

Customer service is the worst there

Nothings working, ac broken uncomfortable beds, smell room, dirty bath

First room (107), the A/C stopped working, but they promptly found for me another comparable room (104). A/C in second room was a much newer model, and worked perfectly! Bathtub in both rooms could use refinishing. Beds were comfortable and firm. Large towels seemed dingy, so I made do with the smaller towels.

Grumpy workers, except for the maintenance guy who had to reprogram the door after all cards, including the main one stopped working, locking me outside my room. Lazaro- you’re cool

The air conditioner broke and was scorching hot in the room. There was no mattress protector

Was very dirt inside and outside of the motel. Grease and dirt on the out side and inside of the bathroom door, literal garbage bags full of trash 10 feet from the room. Room smell like cigarettes really bad had to go buy some lysol, Cigarette burns all over. No cable/satellite, A/C didnt wor. Buttons were shoved in to the point you could see the conntrol board. Looked at a different room, it was just as bad. Stayed only 4 hours and left, got a nicer place for like 7 bucks more.

Dilapidated property, check in with no paperwork or signature. No parking pass. Clerk spoke little English. Room nasty. People sleeping in cars in parking lot. Homeless all around.

Quiet and plenty of parking

Quiet and plenty of parking.

Location Rooms need upgrade

Rooms need upgrade

The bed and tv were broken

Unwanted people were around the property a lot

Very quiet and plenty of parking.

I did like how close certain places where such as target , dennys, gas station, and the shopping center was close as well. The room could have been cleaner. Stains on towels, the bed sheets, and opened bar soaps left on the sink and shower which i can only assume were used. Thankfully there new bar soaps there already. Parking was not a problem and the receptionist that was there in evening and night was nice as well.

I did like how close certain places where such as target , dennys, gas station, and the shopping center was close as well. The room could have been cleaner. Stains on towels, the bed sheets, and opened bar soaps left on the sink and shower which i can only assume were used. Thankfully there new bar soaps there already. Parking was not a problem and the receptionist that was there in evening and night was nice as well.

Room for lees than 12 hours still has to wait

Very quiet and plenty of parking.

Everything accepted.

Quiet and plenty of parking.

So... given that the review rating of this place was "disappointing" when I booked, the facilities were surprisingly good. There was floor instead of carpet. The A/C unit was not musty and produced fresh air. Walls were painted an attractive color and textured, helping to avoid the place feeling small or dingy. Full size refrigerator with excellent cooling power. Countertop stove and cookware available. The furnishings used at this Studio 6 were very simple but well-designed to accommodate a variety of traveler needs, I'm sure. I had 2 small cats and the room design & furnishings were very well prepared for pets: No bed skirt, no way for pets to get under bed, base of bed goes all the way to the wall, curtains are thick, durable material that isn't the wispy type of fabric that can tempt some cats to screw around with it, no hidey-holes for my small (7 lb) cats to get inside. Lighting was adequate and well placed. Water got hot easily (maybe a little TOO hot) and water pressure was fine. Laundry room nearby for Studio 6 guests, including ice machine and vending machines. I also liked that the room was easy to clean MYSELF. It was an extended stay with pets, and I preferred to do some cleaning myself every other day instead of rely on housekeeping. The design of the room made it super easy for me to clean quickly myself. Staff behavior and practices at this hotel can be unexpected and odd. I can see how a guest with limited patience can become irate and make a bad situation worse. I just tried to minimize reason to ask for anything and kept requests as simple as possible. Check-in was a mini disaster: I gave my ID and payment card, then without sharing much info she insisted they were charging me up front for the whole stay. Maybe she meant AUTHORIZING my card up front for the whole stay? No, she said they were charging me. Can I at least SEE what you'll be charging before you do it? That was also hard for some reason, she wasn't sure how to give me a breakdown of room/taxes/etc. After all that, she gave me keys but didn't tell me where to go and gave me no info except the wifi code. She wasn't mean or rude, but she just seemed like this wasn't actually her job, maybe? I tried to extend and that was weird, too. Front desk told me they couldn't do that and I needed to book on booking.com. I have experience in hotel industry and I understood this was not strictly true but they could have a reason to ask me to do that which they are failing at communicating well. Fine, I extended by creating new online reservations throughout my stay. Settling up between these reservations was a hassle the first time because the rate was not accurate, and that took some effort to get on the same page about. I was helped several times by Artie (I think was her name) and Artie was actually calm, friendly, and consistent. Props to Artie. Also the staff that checked me out for having good vibes that day. My other interaction with her some days before was weird and It pepped me up to leave on a better note. Just smile and be casual, y'all! It helps with the vibes...

So... given that the review rating of this place was "disappointing" when I booked, the facilities were surprisingly good. There was floor instead of carpet. The A/C unit was not musty and produced fresh air. Walls were painted an attractive color and textured, helping to avoid the place feeling small or dingy. Full size refrigerator with excellent cooling power. Countertop stove and cookware available. The furnishings used at this Studio 6 were very simple but well-designed to accommodate a variety of traveler needs, I'm sure. I had 2 small cats and the room design & furnishings were very well prepared for pets: No bed skirt, no way for pets to get under bed, base of bed goes all the way to the wall, curtains are thick, durable material that isn't the wispy type of fabric that can tempt some cats to screw around with it, no hidey-holes for my small (7 lb) cats to get inside. Lighting was adequate and well placed. Water got hot easily (maybe a little TOO hot) and water pressure was fine. Laundry room nearby for Studio 6 guests, including ice machine and vending machines. I also liked that the room was easy to clean MYSELF. It was an extended stay with pets, and I preferred to do some cleaning myself every other day instead of rely on housekeeping. The design of the room made it super easy for me to clean quickly myself. Staff behavior and practices at this hotel can be unexpected and odd. I can see how a guest with limited patience can become irate and make a bad situation worse. I just tried to minimize reason to ask for anything and kept requests as simple as possible. Check-in was a mini disaster: I gave my ID and payment card, then without sharing much info she insisted they were charging me up front for the whole stay. Maybe she meant AUTHORIZING my card up front for the whole stay? No, she said they were charging me. Can I at least SEE what you'll be charging before you do it? That was also hard for some reason, she wasn't sure how to give me a breakdown of room/taxes/etc. After all that, she gave me keys but didn't tell me where to go and gave me no info except the wifi code. She wasn't mean or rude, but she just seemed like this wasn't actually her job, maybe? I tried to extend and that was weird, too. Front desk told me they couldn't do that and I needed to book on booking.com. I have experience in hotel industry and I understood this was not strictly true but they could have a reason to ask me to do that which they are failing at communicating well. Fine, I extended by creating new online reservations throughout my stay. Settling up between these reservations was a hassle the first time because the rate was not accurate, and that took some effort to get on the same page about. I was helped several times by Artie (I think was her name) and Artie was actually calm, friendly, and consistent. Props to Artie. Also the staff that checked me out for having good vibes that day. My other interaction with her some days before was weird and It pepped me up to leave on a better note. Just smile and be casual, y'all! It helps with the vibes...

Drain was clogged and it was not clean wen we got there looks like some just used no towels inside .

Very good

They changed more for the price when already pay

Such a great spot

I don't have enough time but the experience was horrible. ? NO TV. NO WIFI

I don't have enough time but the experience was horrible. NO TV. NO WIFI

Pls give me my money back I didn't even stay in the room

Poor air conditioning, smells like cigarette comes into our room even when There's no one outside.

Not sanitary

Good bed. Convenient location.

The full fridge and microwave and cookware was great even tho one of the pots that were given to me needed to be thrown away The clerk didn’t know what she was doing like at all I asked a question she said let her ask house keeping tv was broke she said she had to ask security to fix it she didn’t know how to look up nothing she gave my room number out to someone she just couldn’t get anything right! I was switched to two different rooms and neither tv’s worked but I paid over 100 a day!

The clerk didn’t know what she was doing like at all I asked a question she said let her ask house keeping tv was broke she said she had to ask security to fix it she didn’t know how to look up nothing she gave my room number out to someone she just couldn’t get anything right! I was switched to two different rooms and neither tv’s worked but I paid over 100 a day!

Quiet and plenty of parking

Quiet, comfortable and clean.

slept well

Quiet and plenty of parking.

I had to change rooms three times.the first was dirty looking .the bed felt like it was going collapse in the first room .change to a different room the bed was so worn out you sink when sat on it and the toilet didn't work.so they change me again to a different room which wasnt as bad.but in the middle of the night people were load screaming and pounding another rooms door .and yet no police show up.i would recommend motel six regular rooms to any one there nasty. just pay a little more and stay in the studio six rooms.at least they look cleaner .

There was burn holes in the bedspreads, hair in the bathtub, only one of the lights worked and it was very poorly maintained.

Very quiet and plenty of parking.

The room had roach infestation. We killed at least 10 within 5 minutes in the t

Terrible

They was ok until they maid don’t like to give you clean sheets if yo been there for a couple of days,she went to the office and lied about some blood being on the sheets that I did do

Cleaner than others

Very quiet and plenty of parking.

Always feels like home great staff room is decent enough to sleep like a baby

The service around to the hotel, I have never really experienced anything so disconcerting. I felt so vulnerable not being able to do anything about the situation that was happening to me. When I was showering, the water that was running began to spread throughout the room. This did not end with the shower. I notified the reception desk and the first thing the girl did was tell me to put towels to dry the room. But when I arrived there was only one towel. Then the maintenance guy arrived and started laughing, saying that he would just pass the report. I decided to leave because the girl did not accept relocation. Now they do not even want to apologize for the inconvenience.

The service around to the hotel, I have never really experienced anything so disconcerting. I felt so vulnerable not being able to do anything about the situation that was happening to me. When I was showering, the water that was running began to spread throughout the room. This did not end with the shower. I notified the reception desk and the first thing the girl did was tell me to put towels to dry the room. But when I arrived there was only one towel. Then the maintenance guy arrived and started laughing, saying that he would just pass the report. I decided to leave because the girl did not accept relocation. Now they do not even want to apologize for the inconvenience.

Dislike: Bathroom smelled of urine. Items from a previous guest were left in the bathtub / shower. Food stains on the bedroom dresser. Very uncomfortable mattress. Old and worn. There was a dip I would roll into and I could feel the bed springs.

Amazing

To be unsafe to to sign in room stating to make sure to lock both locks on the door

The rooms are in need of some maintenance and furniture replacements. The floor tiles where peeling off at the center of the room, Sink faucet was loose, furniture had major wear and graffiti. Couldn't wait to get out of there.

For some reason my reservation was not visible in there system

Bed hard, no towels, trash behind nigjt stand, not sufficient pillows. But hey you get what you pay for...

K

Only found a small cockroach but other than that it was fine there for one night. Really loud around the area due to tge freeway being next to it, people around in the hotel were very quiet though.

Stay

I think its a welfare voucher motel.

The ammenities were bare minimum only a little soap and towels. The envireonment did not look safe

It was pretty average. A little rudeness with the front desk service

Terrible place!!!

The place was in a poor condition

Don’t stay here!

Night h

Nice room

As expected.

Good place

very BAD

No ac, tub full of ants, dirty

BEAUTIFUL EMPLOYEES WITH GOOD HEARTS.. ESPECIALLY ASHA!!

Walkable

It was cleaned wveryday

Bugs in the shower, room reeked of cigarettes, toothpaste in the sink. Got a different room, but just as bad

For being a pregnant person with no transportation I was rather hungry rooms didn't have microwave or fridge and the only one was in the office which closed at 11pm. Says there's morning coffee and I found nothing. Also price was one amount and after clicking on it it ended up being higher

Okay

Everything is really good i like this place at lot

Place wasn't safe and dirty washroom. Never again

No waste basket in room, only one hand towel for two people, had to ask for extras and got them right away, counter desk was in terrible condition, looked like water damage, dead bugs in refrigerator, won’t be staying at this location again.

its a live wasp nest! on the ceiling and the rooms are too dirty for kids

Very quiet and plenty of parking.

This was one of the most disappointing places I've ever stayed. Had to ask to be moved to another room because the shower in the first room has sewage backing up into it. The walls were disgusting and nothing was clean. Never again.

too dirty for babies and roaches!

not clean enough for babies! and bug problems!

Staff and the check in was really nice it’s wand a good expirece

It was nice and easy

Check in was quick & easy. Employees were kind. We entered our room & it completely smelled of cigarettes & it looked and felt dirty. There were stains on the bed sheets, walls & toilet seat cover. The toilet seat was old & discolored, & the floors had crumbs all over it, so we went back to the office to ask for a new room & they accommodated us immediately. We got a room a couple of doors down, it ended up still smelling of cigarettes & all the other things listed above, but wasn’t as bad as the first room. We stayed but I left our window open just in case our car got broken into bc the ppl staying here are sketchy. The area this motel is in is very noisy, there were guests arguing and fighting outside in the parking lot & there are signs all over the motel saying “motel is not liable for any items stolen while unattended”. I was very upset with our stay here & will never be staying here again.

The price

Checking in was quite a breeze. But some of the facilities needs to be upgraded. Overall it was a nice place to stay and sleep.

This property was just convenient to me because the location was closed to where I needed to do business

Heater did not work properly. No microwave or Fridge.

One day only, very satisfied, clean , good air conditioning, great costumer service.

Lots of animals on property without leashes.

There was Mo all through the property. It was dirty. I had to move rooms.

Check in was easy. Grounds were ok, lot of broken down cars or homeless. Lot of night noise on the weekends I was awake til 2am.. The bed was terrible, felt like it was 25 years old with lumps and body grooves. Works if you’re on a budget and traveling but next time I’ll pay more somewhere else.

For the second time of me staying here. The front desk has let someone in my room. This morning around 4:30am a woman use a key card and opened my door while my children and I were sleep. Then the front desk called and questioned me. First off this is the second time they put my children and I in danger. I’m really disappointed in this motel. Then the girl at the front desk just tells me ok I’m sorry. I will have the manager talk to them tomorrow. Really tomorrow, where is your sense of urgency. I’m done with this motel.

Each time I go, it seems bad though it’s getting worse and worse. This time for my 4 night stay… the ice machine didn’t work. When asking for an additional ice bucket I was told they didn’t have anymore and gave me a trash bag instead… turns out i didn’t need it because the machine was broken. They should comp us some way… maybe like free laundry or something…

Very quiet and plenty of parking.

This place is so filthy. Next to the toilet roll dispenser in the bathroom in room 200 there was visible fecal matter attached to the wall next to the air conditioner on the right side of the front wall. Someone spit on the wall and it was still attached to the wall. The floor was hairy and in the bathroom there were pennies on the floor. The bed was uncomfortable.

The property was nasty and the toilet and tub didn’t work it was stopped up and the room smelled very bad and the bed was uncomfortable

Cost too high for accomodations. Very Rude Staff.

The staff are all sweet hearts. I felt right at home.

housekeeping very disrespectful

bed to small

Thank you

A lot of loud music coming from parked cars and rooms at the property. The noise was so loud and went on for nearly an hour each time. Security can do a better job of monitoring the situation and taking immediate action. I immediately reported the loud noise and was told by the front desk to call the police, instead of them actually having to do their job.

Staff are very helpful and friendly

I absolutely love this hitel its the best motel 6 i ever stayed at brilliant i mean the stay was so amazing i booked it for a extra coulpe of days management was a 10 this is thee best motel 6

Very quiet and plenty of parking.

It was gnats and mildew in the room

Very clean

Very quiet and plenty of parking.