Hampton Inn Union City
About Hampton Inn Union City
An indoor pool is available for guest relaxation at the Hampton Inn Union City. Paramount's Great America is 25 minutes' drive from the property. Guest rooms offer free Wi-Fi. A flat-screen cable TV is provided in each air-conditioned guest room at the Hampton Inn. A microwave, small fridge, and coffee-making facilities are also included. A 24-hour fitness center and business center are featured for guest use at the hotel. Coffee is available 24-hours a day in the lobby and a 24-hour mini market is also available for guest convenience. Oakland International Airport is less than 20 minutes' drive. Pepsi Distribution Center is 3.1 mi away. Indoor skydiving (iFly) is located behind the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel generally receives positive reviews for its cleanliness, comfortable rooms, and friendly staff. The breakfast is also frequently praised. However, some guests have experienced issues with parking and certain aspects of the service.
- Cleanliness
- Comfortable rooms
- Parking issues
- Inconsistent service
- 4/5
This is separate from the hotel but: At 1 am I had a couple in the hallway arguing and very loud, banging on someone’s door for 30 minutes. No staff nor police came to check on them. Terrible to wake up to that. My upstairs resident purposely stomped throughout the night and morning; we couldn’t sleep and no action was taken.
- 3.5/5
Price was great, staff were very helpful and polite. Parking was a lil crazy. Probably due to construction or remodeling of the hotel next to this one. Also, the room I originally booked wasn't clean when i arrived. But they quickly switched me to another room.
- 5/5
We checked in a little later than planned since we went to the wrong hotel, but your staff greeted us with excellent customer service and made the check-in process smooth and welcoming. We were then able to enjoy our wonderful room, which was clean, comfortable, and lovely. Seeing our name displayed on the screen was a thoughtful touch that made us feel especially welcome. Overall, we had a great stay, and the complimentary continental breakfast was wonderful as well. We look forward to staying with you again in the future!
- 5/5
Clean rooms loved how everything was close by
- 5/5
clean, great location and awesome breakfast
- 4.5/5
Superb
- 5/5
Great location, food and movie theaters within walking distance. Responsive and accommodating staff :)
- 5/5
Great value, location and breakfast offerings
- 4/5
Very good
- 5/5
Exceptional
- 4/5
The room was clean, the bath area was OK, the breakfast was nice. The only thing I did not like is there's not enough parking because there's two hotel side-by-side and it looked like everybody was parking and everybody's parking lot and my son had to go home after he helped pay for our room because there was no parking spots available for him to park. I didn't even have a vehicle. He was staying with me so that he could take me to the airport. That was the only disadvantage.
- 5/5
Very well maintained and clean.
- 5/5
Clean and excellent customer services
- 5/5
Clean and excellent customer services
- 5/5
We had no problems with the staff. The room was clean. Breakfast was fresh and warm.
- 4/5
Conveniently located. Close to shops and restaurants.
- 5/5
Yes
- 5/5
The hotel was clean, safe & the staff was very nice. Only down fall is parking is limited
- 5/5
Yes to ALL!
- 5/5
Room was clean and well maintained. Excellent customer service. Parking is free and area is safe for your vehicle. Lots of restaurants nearby. Breakfast was good. Recommend this hotel.
- 5/5
Breakfast
- 5/5
The hotel met all our expectations for a Hampton Inn. The staff was helpful. They had nice additional touches of bottles of water and snack bars set out in the morning for guests. There was nothing that I was unhappy about.
- 5/5
The staff are very friendly. The hotel is clean and well kept. The location is excellent with plenty to do right there. A movie theater, restaurants, a grocery store and many more options. Public transportation is excellent in that area. A lot of buses stop in that area. It is less than a block to the bus area. It is a great neighborhood and very safe area. Nothing. I had no problems
- 4/5
BREAKFAST
- 4/5
BREAKFAST
- 5/5
The staff are very friendly. The hotel is clean and well kept. The location is excellent with plenty to do right there. A movie theater, restaurants, a grocery store and many more options. Public transportation is excellent in that area. A lot of buses stop in that area. It is less than a block to the bus area. It is a great neighborhood and very safe area. Nothing. I had no problems
- 5/5
The hotel met all our expectations for a Hampton Inn. The staff was helpful. They had nice additional touches of bottles of water and snack bars set out in the morning for guests. There was nothing that I was unhappy about.
- 3/5
Yes
- 4/5
However they did accommodate. The food was good and the staff was very friendly
- 5/5
Exceptional
- 4/5
Very good
- 2/5
I stay at the hotel approx 1 time a month. In the last 4 months the shower had no hot water. The first time I figured it would be a problem that would be solved. Unfortunately it happened again. I spent 20 minutes at 4:30 in the morning trying to get the shower warm. It is pretty hard to be happy when taking a cold shower at 5:00 in the morning. I like this hotel and the company but if this is not resolved I wont be back.
- 5/5
Exceptional
- 5/5
Always a good stay. Would recommend to any traveler. The hot breakfast and coffee is excellent.
- 5/5
Very clean and comfortable.
- 4/5
After a 10 hour drive, we were told the water was turned off until 5 the next morning.
- 5/5
Breakfast is fresh and parking is adequate
- 5/5
Clean property with nice morning breakfast
- 5/5
Excellent experience , would stay again
- 5/5
Very nice, modern, well-maintained hotel-quality rooms, perfectly situated along our route for a Bay Area roadtrip, all at a near-unbeatable price. The breakfast buffet was unexpectedly varied and enjoyable. Absolutely, unreservedly recommended!
- 5/5
Very nice, modern, well-maintained hotel-quality rooms, perfectly situated along our route for a Bay Area roadtrip, all at a near-unbeatable price. The breakfast buffet was unexpectedly varied and enjoyable. Absolutely, unreservedly recommended!
- 5/5
This place was nice and clean.
- 5/5
Room was clean and the breakfast was good
- 4/5
Breakfast menu is good. A little more variety would be nice. Parking is not easy.
- 5/5
Yes and excellent
- 4/5
clean and nice staff, breakfast is great
- 4.5/5
Nice location and price. None
- 4.5/5
Nice location and price. None
- 5/5
Aside from the ice machines on almost every floor not working it was great.
- 5/5
Friendly staff and the breakfast was great.
- 4/5
Generally was really good!!!
- 5/5
Enjoyed our stayed there very clean smells good I definitely will go back here🙏🙏
- 5/5
Breakfast was great but parking was a bit difficult especially at night. The staff were excellent, great service.
- 5/5
Staff are nice and helpful, clean room, nice indoor pool, good breakfast.
- 5/5
From check-in to check out, it is an excellent place to stay. Thank you
- 3/5
The property has two elevators. One was down my complete stay and the other was down for 24 hours. So four flights of stairs. The back patio had the same trash laying on the ground for 3 days. The rooms were clean.
- 5/5
Nothing to complain, room was clean and comfy
- 4/5
Good
- 1/5
Property was horrible no parking,no elevator
- 5/5
Make sure you look up what you want to do and the hotel is near where you are
- 5/5
Others: Parking is very tight, with vehicles parked in fire lanes and in front of lobby at night. Housekeeping by request only on short stays. Note to all hotels in area: COVID is OVER! For two bills plus per night, rooms should be cleaned daily and towels replenished.
- 5/5
Didn't use the gym.
- 5/5
All good
- 4/5
Nice, tranquil hotel and polite staff. The room was nice; nothing special, but clean. Nice, well-kept breakfast buffet that included a waffle station. Hotel is close to some well-known food and entertainment establishments. Parking is a bit limited, and some spaces are compact which could be an issue for guests with larger vehicles. I would consider staying here again in the future for sure.
- 5/5
Clean room
- 5/5
Great spot close to work
- 5/5
Our accommodations were exceptional; the room was impeccably quiet and clean, and we found both the location and the receptionist's demeanor to be outstanding. We recommend this hotel to all travelers, Patino couple.
- 5/5
Great convenient location. Hot breakfast . Clean rooms & great customer service.
- 5/5
very clean and great location.
- 3/5
The property is nice and next to several shopping and eating opportunities. The parking lot was very crowded at night and could make parking a challenge. The room was nice, but the hot/cold on the shower was reversed! A sign was put up about it, but it made it impossible to take a hot shower due to how the handle is, so it simply wasn't good enough.
- 5/5
Very clean and big room. Great Breakfast
- 5/5
Check in was very easy and bed was comfortable. Bonus points for the microwave in the room. They also had my name on the tv in the room at check-in which I think was a great touch. The pillows left a little more to be desired but overall a good stay.
- 5/5
Good stuff
- 4/5
Pricy for the area and accommodations
- 4/5
Okay for the price
- 5/5
Friendly & efficient service
- 5/5
Clean room, great staff, pet friendly, close to restaurants and shopping
- 5/5
We stay at this hotel all the time, everyone is wonderful, and make us feel like we are home, and safe, always greeting us with a smile, and I love how they decorated for the holiday, thank you so much for making our holiday stay so nice. Kids were so happy.
- 4/5
Front desk people are nice, breakfast is good, overall is good for the price.
- 5/5
This inn has a very homey, low-key feel to it. The breakfast is good for the price of the accommodation. It actually is the best rate for what I could find in Union City and surrounding area. The rooms are clean but I would have liked nicer beds and linen, again, I know that would come with a higher price tag. All in all, it is great value for the cost of accommodation. I would definitely consider staying here again the next time I come this way.
- 5/5
Every thing is outstanding
- 5/5
Good coffee!
- 5/5
I loved the room and hope you guys enjoyed the gingerbread house
- 5/5
No complaints while check in, or rooms or breakfast.
- 5/5
No issues whatsoever and very nice/budget friendly hotel
- 5/5
Yes, everything was very clean and the staff in the counter were very nice and helpful.
- 5/5
Very nice, clean room.
- 5/5
Comfortable, clean stay. Parking can be full at night and difficult to find.
- 4/5
is ok
- 3/5
The beds seemed to lack firmness. The towels need softener in the rinse
- 2/5
The hotel is nice and clean, customer service was excellent.You need to hire security, someone broke into our car right in front of the hotel . Spent $900 for a new replacements back window
- 5/5
room was spotless and staff courteous
- 4/5
Friendly staff and great location
- 5/5
Always good for us ..we stay everytime we come to Union City
- 5/5
Breakfast was fresh and hot. Friendly staff, clean rooms.,
- 5/5
Everything was satisfactory
- 4/5
Parking was terrible had to park at another facility and walk
- 5/5
Room was clean and comfy. Loved all the pillows! Enjoyed the breakfast and having a hot shower. The only negative comment I have is that the indoor pool water temperature wasn't warm at all. Everyone that worked there was super pleasant and welcoming.
- 5/5
Nice staff great service clean place
- 4/5
Good cost benefit place with wonderful accommodation
- 5/5
Only complaint was parking and I know that they are doing construction next-door, but the parking lot was pretty small.
- 2/5
Needs more parking and cooler AC esp. at night.
- 5/5
Good place
- 5/5
The property was fine. They need more parking
- 5/5
Nice clean and easy access
- 5/5
The room was comfortable. The bed was good if you like a fairly firm feel. The room smelled fresh but not scented. The included breakfast was very good. A person can make his/her own waffles. I really liked their coffee, even the coffee in the room. The staff was helpful. Parking wasn't a problem. When a person drives near they should look for a small sign that says Hampton Inn. I would like a bigger sign. There is a shopping center within walking distance or 2 minutes by car.
- 5/5
Room was clean, nice hot shower, comfortable bed, great breakfast, coffee and tea in the lobby…I highly recommend staying here.
- 5/5
Clean room and lobby. Nice seating area for breakfast.
- 5/5
Was okay for the area and proce
- 5/5
The property is clean and staff is courteous.
- 5/5
Clean room
- 5/5
Clean hotel, rooms and other areas. Pool was nice; indoors.
- 4/5
the only negative we have is that parking was difficult
- 5/5
Friendly staff, clean rooms, comfortable bed, breakfast was good and was convenient near freeway. The only thing was the parking wasn’t too great, we had to park clear across on the other side in a different hotel parking lot. But overall our experience was great and I would definitely recommend.
- 5/5
Room is very clean. Great location for shopping. Plan on staying here again when I visit.
- 5/5
Nice place
- 5/5
Breakfast was good. Beds a little small for queens. Room very clean . Parking was crowded if coming back late hard to find a spot.
- 5/5
Your breakfast was good. Glad we had internet.
- 5/5
The hotel let us checked in early without charging a fee and gave us complementary food and waters which we loved after a long drive. The host was super friendly and even came up to our room for the tv remote wasn’t work fixed right away. The rooms smelled so clean and beds were comfortable the only thing was the bedding was bit thin we got cold at night but it our fault for blasting the Ac. The breakfast was yum and fully stocked. We will definitely be back at this location.
- 5/5
Easy access to everything. Thank you.
- 5/5
Excellent selection for breakfast. Nice outdoor space. Room and bathroom quite clean and peaceful. Would reserve again
- 5/5
Great nights rest.
- 2/5
There was no parking, and the room was filthy
- 4/5
good value
- 5/5
All good
- 5/5
Front desk always had a smile and was very kind from the beginning of our stay. Thank you Hampton for a great time. Our room was nice and clean and no one bothered us our entire stay. We felt very safe here and the breakfast was great. Thank you again!!
- 5/5
Accessible to the places we needed to be at.
- 5/5
Great staff. Room is clean and spaciours. Breakfast buffet was good with wide variety of options.
- 5/5
Love the Hampton! Roomy, Clean, good service, and great breakfast!
- 1/5
Hotel next door is getting renovated, so parking was sparse. I had my work truck which has tools. I checked in and told the front desk that there is no parking in which they said I could pull it up to the fire lane. When I was going to move my truck (within 10 mins of me leaving it to check-in) I had a guy circling it checking all the door handles to the tools and truck. I set off the alarm and the guy ran off. I moved the truck, went upstairs and showered. After thinking about it, I told the front desk I can't stay there because of the attempted theft and left back to my jobsite to sleep in the truck. Not how I wanted to spend my night after travelling and working onsite all day.
- 5/5
Great hotel so convenient great staff !!
- 4/5
Close to the freeway and airport.
- 4/5
Shower had no pressure at all very weak was disappointed
- 5/5
Ok
- 5/5
The room was excellent, the staff were very helpful, the breakfast was wonderful, ladies in the breakfast room are so efficient and so friendly! We really like the Hampton Inn and stay there when we come to Union City. Our only complaint is the parking, several nights we could not find a place.
- 5/5
The room was quiet n clean . The only things that was not that great was the parking but the staff member came out n guide us to where to park
- 5/5
Room was perfect for the four of us. Beds a bit firm. Rooms were quiet. Breakfast was very good with alot of options available. Staff was amazing at check in. Parking lot was very full but staff reassured us that we could park on adjacent hotel lot during construction- so even that was not a problem. Great stay over all.
- 5/5
Near several shopping markets
- 5/5
Very nice workers who helped me with some things and free breakfast was really good.
- 5/5
My mom said she had the nice stay in the hotel overall
- 5/5
Breakfast area and food
- 5/5
all was good.
- 5/5
Nice
- 5/5
Very good. Suggest to heat up the pool.
- 5/5
This is our first choice hotel always, everyone is just amazing, so caring and always checking on us, it is super clean and breakfast is always fresh, and it’s close to everything, restaurants, entertainment, parks grocery stores walking distance to all, we feel so comfortable here, thank you Hampton inn Union city
- 2/5
AC wouldn’t go below 75 degrees. Way too hot. Only serviced room when you ask. Had to ask for TP, tissues, towels after 3 days……
- 5/5
It was pleasantly delightful.
- 5/5
Located near restaurants
- 5/5
Very good breakfast. Nice staff
- 5/5
Very nice staff breakfast was great property was clean
- 5/5
Nice rooms, friendly and helpful staff. Good breakfast too. Only problem is the limited parking area.
- 5/5
This was a fantastic stay.
- 5/5
Hard to find the location. Need better signage. People and room we great. Lady who did breakfast was very good.
- 4/5
Place was OK but we had kids running up top of all night other than that here air conditioning kept going on and off to low to medium to high
- 5/5
Shaizum was amazing! He was super friendly and professional! Made our experience great! Parking was an issue for us as we had to park at the next hotel but that’s not the hotels fault! Would highly recommend this hotel! Breakfast was great!!
- 4/5
Really nice condition of the hotel. Looks like they are modeling so i hate to say anything negative but the parking was horrible. Had to park at another hotel nextdoor. They said it was ok, i just didn't lije like our car that far away. And I probably would have liked to know about the constructing and parking, but i probably missed that when i booked the hotel. Clean room, slept great!
- 3/5
Room cleaning still has to be requested. Need to maintain hallways and elevator lobbies clean. Great staff. Conveniently located to dining, shopping and freeway access.
- 5/5
Nice place
- 5/5
More of a funny story kind of. The fire alarm went off at 6am YIKES. Somebody burnt toast in the breakfast area LOL.
- 4/5
Had a nice but short stay. Staff was helpful and the hotel and room were clean overall. The only issue we had was parking because we got back late and there were literally no spots.
- 5/5
Clean
- 5/5
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- 4/5
No room service. Towels received have hairs on it? Only one chair provided in the room. Parking problems.
- 5/5
Staff are awesome
- 5/5
Brandon was very helpful with printing out some notes I needed for a funeral.
- 5/5
Stayed one night and have no complaints. Comfy beds, clear room, quiet, shopping center only 7 minute walk away with grocery and lots of restaurants. Typical breakfast. Nice gym. Good water pressure in shower.
- 5/5
Great spot to stay.
- 4/5
It was along the road and a bit noisy. The next day the manager, Shuja Mumtaz, was extremely apologetic and sincere. He took a detailed report as I wanted to be sure no one else suffers this problem, The manager did offer us another room but at that point I did not want to move again. The rest of the stay was without incident. Kudos to the staff for excellent service. However I did notice that I had a bump on my head for a few days. By the time I reached home the bump was going away so I did not seek medical attention. Overall, this is a great place to stay. I would definitely stay again. Stuff happens, we deal with it and we move on. Shuja and his staff took great care of us under the aformentioned conditions. I hope that someone at Hilton reads this and reaches out to me. Best Regards!
- 5/5
Was very understanding worked with what I was looking for
- 5/5
breakfast was good 1st night shower water was not hot Told staff was fixed.
- 5/5
Good
- 4/5
For the price and convenience, good option. Plenty of food and shopping options. Walk to mall 2 minutes. Safe area. Hotel is nothing fancy, but very adequate. Free breakfast which is always a bonus.
- 5/5
Clean and peaceful
- 4/5
Safe parking
- 3/5
Staff was super helpful and nice.
- 4/5
Property and interior fairly descent. When the lots of guest stay, the parking can be annoying. Not enougj parking spots
- 5/5
satisfy
- 4/5
Food is buffet style….not so great. Don’t know what other reviewers are raving about.
- 5/5
I like that the hotel was conveniently located close to the freeway. The indoor pool was what I was looking for, so kids could have some swim time
- 5/5
Also, I wish you have a small cafe in the hotel for guests who wants to stay inside and order a meal. But other than that, we like the Hampton Inn Union City whenever we come to visit our mom. Thanks
- 5/5
Clean, large size room with fridge and microwave; pet friendly; free breakfast; walking distance to supermarket, restaurants and theater. Everything we needed.
- 5/5
Great people, excellent service!
- 5/5
My stay was wonderful. My only complaint is that the glass shower doors were difficult to open and close in Room 313. Plus one of the elevators was inoperable and the remaining elevator was very slow. I stayed 3 nights and was surprised the other elevator hadn't been repaired. I work for a casino/resort in southern California and an inoperable elevator would have been fixed immediately. The front desk staff were so very nice and professional. I would stay here again.
- 5/5
Nice area. Would come back.
- 5/5
Friendly Staff, Free water and good breakfast
- 5/5
I loved how friendly the staff was and the rooms are amazingly clean. Only downside was the lamp on my side of the room doesn’t work and remains lit so I had to remove the light bulb in order to use the plugs.
- 5/5
It was a last minute booking for 4 nights. The service was excellent and it was a great value for the price. Free breakfast and parking was definitely convenient.
- 5/5
Very good service
- 5/5
👍
- 5/5
I always like to stay at Hampton inn at Union City, I love their breakfast and also they have water bottles available for free. Is very comfort.
- 5/5
Good area
- 5/5
very nice
- 5/5
Love it
- 2/5
When renting from Expedia they always give you the room next to the elevator and its always a ADA room.
- 4/5
The manager is excellent. Very kind. Customer service excellent. The breakfast was good.
- 5/5
Arvin at the front desk was helpful and friendly. We usually comes here twice a month and customer service were always good that’s why I keep coming back here.
- 4/5
Good and quiet
- 2/5
The toilet got "backed up." Tried to use the hotel phone. No dial tone. Called using my personal mobile phone to call the front desk. Person that answered the call didn't understand the phrase "backed up." Was advised that will bring up plunger. Individual didn't show up until 30-45 minutes later. When showed up, no plunger (couldn't locate one). Had to change rooms. This was after midnight!!!
- 5/5
Hotel felt safe lots of choices near by for dining.
- 4/5
The parking lot is too small. The entire 4day stay we were unable to get in the handicapped parking spot. One night had to park way in back in an undesired spot. The two handicapped spots are simply not enough.
- 5/5
Staff are very nice! We will come again!
- 5/5
Always had great time thanks to front desk staff
- 5/5
Enjoyable stay
- 5/5
Friendly and helpful staff.
- 4/5
The table in the breakfast area is not stable and wobbling